Travelodge by Wyndham Charles Town - Harpers Ferry

This property was absolutely awful. I’m amazed they are flying the Wyndham banner. The Travel Lodge rooms are disgusting and had a distinct odor. Also, the site itself felt unsafe adjacent to a Dispensary. There were no towels in our room and we had to keep going to the front desk to ask for help as the phone was out of service. The included breakfast was mostly gone by 8 am and the remnants were inedible. I’m very disappointed that we ended up paying to stay here.

When I booked this Hotel I chose it over others for its price and the fact it was a Wyndham owned facility. I was so disappointed. I have stayed in hotels globally and some in countries others would not attempt but in the US I expect excellency. We parked between people that were obviously homeless. I am super glad they had a place to stay but it was late and set me off a bit. Truly no problem but I started wondering at that point due to experiences I have had in my town. When I got to the room I had to run to the bathroom. Upon flushing the toilet it would not work! I lifted the lid and it was some kind of system I have never seen. I immediately told my husband to pack up, we are leaving. When I went to the desk I was informed there were no more rooms. The maintenance man was there and informed me that it the toilet would work. He came and sat on the tub and told me how to make it work complaining the maid didn't know how to use it. Which neat I had to flush and giggle somehow. I finally got it to flush the next day. I pulled the table out 1 inch to plug in my charger. The drawer fell out with a crash. I screamed. The bed was sitting on a large framed drape that was ripped with a hole in it. The next morning at 8:30 am we got a call asking if we had any aluminum foil for someone to grill their steak. I am savvy enough to know what that means. It was a unnerving experience and I have totally lost my trust in Wyndham and Travel lodge!

TV doesn’t work, goes in and out. For a few minutes, then goes completely dark..seen several roaches

The toilet only flushed occasionally, the room smelled heavily of smoke, people were partying on the balcony outside my room until 1 am. The breakfast was good and the bed was comfy.

Beer box and can was left in room along with slept in beds.