Travelodge by Wyndham Houston Cy-Fair

The pool is literally green, roach infested, tub was filthy, housekeeping knocked way before check out for what? What do you clean. 0 rating

The door to my room had several large dents in it like a battering ram was used on it. There was no telephone in the room so if someone came back with that battering ram my only option would have been to beg for mercy. Elevator was broken the car was 6 inches below ground level and the doors were stuck half open. It gave people the opportunityto throw their trash in it. No outdoor vending and the alcove where machines used to exist had black mold in it, the pool looked like in had not been vacuumed in days, lots of dirt and leaves in it, one of the trees on the pool deck had fallen over and left to lie there, and water was dripping from a second floor landing and, even tho it was a 80 degree day, there was a puddle in the parking lot against the curb that did not evaporate. My reservation was for 4 nights but I checked out the next morning. I did not feel safe.

This time, they did offer WiFi, but it was registered to a different hotel so I’m not really sure if they have WiFi or not..

The pictures arent accurata in the slightest bit. The pool isnt operational at all. There is NO WIFI. They had roaches and people wohld look in my window if the curtains werent drawn. Im not talking glance either. Full stare. Nonrefundable after check in so im sure they know they are fooling people. I will NEVEt stay at this property afain. I advise that if you aren't already and addict of some sort bypass this place.

I asked for an accessible room in the reservation. Gave me a 3rd floor unit, and all elevators are boarded up. After getting keys redone twice, they gave me a room on the 1st floor near the lobby. The ceiling is the room is damaged from water intrusions and is pealing off. Roach on the wall next to the bed. Stained carpet, only 1 towel and 2 wash clothes in the bathroom. Shower head not attached properly so it sprays water everywhere. If you take the stairs connected to the lobby be careful, used nails instead of screws on the treads and they stick up a lot. Swimming pool is a swamp not a pool. What water there is is green with algae.

They did not have wifi and until I got Expedia on the line they didn’t want to give me refund for the amenity they advertised online but could not provide. This was very upsetting because I’ve stayed at this location numerous times prior.

I don't like to be negative, but the pool was empty and there were hairs on the towels.

The pictures online are not the place I stay at. First the pool was absolutely green. The steps had algae all over them. The lobby was a mess with a mattress and other stuff everywhere. My room had a bed, a chair and a nightstand. A small tv stuck one a wall with wires hanging down. And no furniture! I can’t believe Expedia and Wyndham hotels allow their name to be connect. Also, There were kids in the pool playing in the Greenwater that you could not see 1 foot through. I Can't believe that the place didn’t have it taped off and allowed children to be in it!!

Was vary unsafe. Don’t mind if people live in hotels. But this one that’s all it was. People were complaining about the shower handles falling off and water flooding the bathrooms. My family chose this hotel because of the pool. Get there and not only is the not a pool but the pool is just dirt. Not safe for a family

You get what you pay for! The only issue I really had is the lack of being able to use a vending machine, or get ice since the ice machine is broke. No additional comment! ~J.L.Randall~♉

This is the worst property I ever stayed at in my life. Roaches , drug dealers, drugs. Leaking a/c units. People beating on kids, screaming all night. Holes in the wall, dirty sheets. Very unsanitary environment!! The most disgusting place I’ve ever been at. Will never be back.

It was the worst experience there was blood outside in the parking lot and in the bathtub the bathroom counter was dirty the floor was dirty there was white stuff on the curtain there were roaches and we went to the office several times to complain and all they did was send maintenance to clean the tub they didnt offer to change rooms or any kind of refund it felt like they really.didnt seem to care too much and when i showed the guy at the front desk the pictures i took of the blood everywhere and the roaches on the walls and the dirty bloody tub and dirty sink and counter and floor all he said was oh house keeping must of lied about cleaning the room and just kind of brushed me off

There were roaches, alive and dead in the room. Stains on the pillow cases. Absolutely disgusting room and outside of the room. Do not stay here.

Probably the worst hotel room ive even walked into. I could literally see bugs on the bed. They painted the shower tile which was peeling and all in the tub. I walked back to office gave him keys and left!!

The rooms were extremely dirty. The rooms smelled of urine, there was rusty water coming from the tub. Profanity written on the walls. The bathroom door was broken off, so they was no privacy while using the restroom or showering. In the morning the housekeeper didn’t change any sheets the next morning while we watched her clean other rooms. There was crackheads in the parking lot. I wouldn’t ever stay at Travelodge ever again

Roaches everywhere. Flies everywhere. The room is moist and humid. Bed sheets dirty and stained. Pillows were dirty and stained.

This is the worst place I ever stayed we had roaches and mold which led me to leave early because I am highly allergic and they refused to switch my room. If I would have rated 0 starts I would’ve.

Property is terrible, needs a lot of remodeling. Cracks and mold in the restroom, nothing like the pictures! cockroaches in the microwave. just a bad experience over all.

Roaches no towels and smell like cigarettes even tho it was a non smoking room

There were dirty stains on pillows and had roaches needs to deep clean

It did what I needed it to do AKA a place to sleep, but the door connecting into the next room wouldn’t even close - let alone lock. We ended up moving the chair in the room and the mini fridge in front of the door so we would wake up to the sound if someone tried to open the door. Also, housekeeping repeatedly knocked on the door at 9am while were asleep and when we did not open the door, the lady let herself inside and continued to come in for a bit while we were in the beds. Then, at 10am when we were getting ready to leave because checkout is at 11, a man (I assume he worked there), let himself in with a key without knocking and the only reason he did not see us getting dressed was the door latch. There was also a bunch of screaming outside and from other rooms all night.

Ghetto looking rooms. Microwave was on a chair. Building and parking lot were run down.

Room was run down and people were being super noisy at 1am, someone was damaging cars

I asked for an accessible room in the reservation. Gave me a 3rd floor unit, and all elevators are boarded up. After getting keys redone twice, they gave me a room on the 1st floor near the lobby. The ceiling is the room is damaged from water intrusions and is pealing off. Roach on the wall next to the bed. Stained carpet, only 1 towel and 2 wash clothes in the bathroom. Shower head not attached properly so it sprays water everywhere. If you take the stairs connected to the lobby be careful, used nails instead of screws on the treads and they stick up a lot. Swimming pool is a swamp not a pool. What water there is is green with algae.

Key cards didn’t work several times so I had to go back to the office several times. I’m handicapped so that sucked!! The AC in first room didn’t work. Towels replaced with rags. Ice machine in inconvenient place. Several street walkers seen going in and out of rooms or just walking around the parking lot.

They did not have wifi and until I got Expedia on the line they didn’t want to give me refund for the amenity they advertised online but could not provide. This was very upsetting because I’ve stayed at this location numerous times prior.

This hotel was completely disgusting. Door didn’t lock or close all the way, sheets smelled like they hadn’t been washed in weeks. Holes in the wall, not even the TV work.

I needed a place for one night in Cypress, TX. I found this one and in the pics it looked good and the price was right. I checked in and when I tried to go to my room there was suspicious activity around the parked cars. I parked at the front and walked. The room was in terrible shape. The bathtub needed to be replaced a decade ago. They must have had a flood in the room above and the ceiling is molded. The room smelled mold. They have the fan on continuous mode because it stinks in here. It was late, I didn’t complain. I went straight to bed. I’m checking out now. it ranks up there as one of the worst experiences with Hotels.con

Shower is leaking. No hangers in the closet and the baggage placer is dirty. Bathrooms door not closing properly.

Nothing was working well in the hotel. The bathroom was not very clean( there was a bar of use soap on the tub) 😕. The tv did not work. There where holes in the walls. Not a very good night sleep at all. Then to top it off, there were people yelling and fighting in the hall, very early in the morning. Check out was at 11:00 am housekeeping came 10:30. I told her to please come back in a half hour. I should be gone by then. I felt a little rushed.

It did what I needed it to do AKA a place to sleep, but the door connecting into the next room wouldn’t even close - let alone lock. We ended up moving the chair in the room and the mini fridge in front of the door so we would wake up to the sound if someone tried to open the door. Also, housekeeping repeatedly knocked on the door at 9am while were asleep and when we did not open the door, the lady let herself inside and continued to come in for a bit while we were in the beds. Then, at 10am when we were getting ready to leave because checkout is at 11, a man (I assume he worked there), let himself in with a key without knocking and the only reason he did not see us getting dressed was the door latch. There was also a bunch of screaming outside and from other rooms all night.

Not good customer service WiFi only works in lobby area and invested with Roaches

I liked nothing about the property I checked in and check out within 5 minutes and I still haven’t received my refund

The place looked like a homeless home, the receptionist was very rude looked like he didn’t know what he was doing trying to check in a guest in front of me. Took like 10 minutes beforehand he acknowledge me finally another person that looked like a bom came to help me but thanks god my credit card did not go through so i ended up canceling my stay. They also have some stained mattresses on the hallway. It was terrible the place smell like a dirty carpet too.

My stay at this "hotel" was one of my worst stays anywhere. Every time I wanted to enter my room the key cardS would not work so I had to go to the front office each time to get them to re-program my room keys. On the 3rd day of my stay the water was off for the entire day without warning so I was forced to leave my room to go elsewhere where there was running water and on the 5th night of my stay the power was out. It was a complete horrible experience. It may say Travelodge by Wyndham but the hotel is privately owned and owned by people that have no clue about customer service or hospitality. Even the the hotel cleaning staff set up a bar b que grill just feet away from my room, playing loud music and drinking beer, talking & laughing loud and got extremely offended when I asked for toilet paper!! I have no problem with the staff relaxing HOWEVER, what kind of establishment are they trying to run? A seedy motel or a upscale hotel? My room had roaches, spiders, and shady looking characters walking around at all hours of the night. There is a gas station nearby with a burned out vehicle state inspection building nearby that is full of crackheads. BEWARE!!! If i had the option to rent again I would rather pay $100 a night than the cheap price of these rooms. The photos are not of the actual hotel. The hotel is being remodeled and is under heavy construction. None of which they tell you before you book the room. Do not stay here just pay the extra money to stay somewhere else

I really didn’t like staying even one night. First to start off I paid and requested for a first floor room due to having a 3 year old son with me don’t want him climbing around the stairs and didn’t get it. The room had several roaches climbing around and then even more dead on the floor and in the mini fridge. Shower barely worked toilet was disgusting, I had a non smoking room but could smell smoke all night from the room over. Zero complementary breakfast coffee anything. The snacks they have are severely over priced and can’t use card to but them. Worst of all even when check out is at noon or 11 am the disrespectful housekeeping beats on the door at 9am everytime to ask if you are checking out or not. This is the most annoying thing about the place. I’ve told the manager he said he will tell them not to knock, well they still did and have every time I’ve stayed. I try my best to sleep in some and they beat on the door like the police about to raid a house or something. Not once have they tried to make it right or refund my payment. Don’t stay here if you don’t live this lifestyle

Oh my God, you guys are the best. Great prices, great location, great customer service! And also, very clean and quiet! I couldn't ask for more!Thank you for the excellent service as usual!

This hotel canceled my reservation without any warning so when I got there they wouldn’t give me my room and haven’t received a refund for the two nights I had done already paid for

We actually did not stay. We felt unsafe and decided to forfeit our stay and appearly the promised refund. To be fair, the rooms were clean enough but were old and outdated. The rest of the property was out right scary. Staff was friendly enough but made the promise of a refund and then proceeded to avoid Expedia's calls to authorize said refund. Definitely not recommend for anyone traveling alone, females, or anyone with valuables that will have to be left in the car overnight. Although, they do have an impressive camera system and a security guard that looks like he belongs on the LA S.W.A.T. team, which leads to the question of "why do they need a security guard that heavily armed?"

The check in process was significantly easy and the staff was really nice. Unfortunately there were things that were broken in the room as well as roaches.

This hotel was super dirty ! There was literally blood on the walls and curtains ! The bathroom was so dirty wouldn’t even bathe kids or myself in it… the room has holes and repairs everywhere..Also the lobby and areas had a lot of sketchy guest. There was guest going around looking at peoples rooms and cars … do not book here !!

Very unsafe especially at night. I did not stay more than 10 min. Expedia should not be doing business with them.

Lots of cops other wise all good

Room was run down and people were being super noisy at 1am, someone was damaging cars

People in the hotel facilities were using drugs. It looked like a gang neighborhood. The rooms were worse than ever. Never visit that hotel.

Definitely not where you want to be as a single female with kids without a man.

My stay at this "hotel" was one of my worst stays anywhere. Every time I wanted to enter my room the key cardS would not work so I had to go to the front office each time to get them to re-program my room keys. On the 3rd day of my stay the water was off for the entire day without warning so I was forced to leave my room to go elsewhere where there was running water and on the 5th night of my stay the power was out. It was a complete horrible experience. It may say Travelodge by Wyndham but the hotel is privately owned and owned by people that have no clue about customer service or hospitality. Even the the hotel cleaning staff set up a bar b que grill just feet away from my room, playing loud music and drinking beer, talking & laughing loud and got extremely offended when I asked for toilet paper!! I have no problem with the staff relaxing HOWEVER, what kind of establishment are they trying to run? A seedy motel or a upscale hotel? My room had roaches, spiders, and shady looking characters walking around at all hours of the night. There is a gas station nearby with a burned out vehicle state inspection building nearby that is full of crackheads. BEWARE!!! If i had the option to rent again I would rather pay $100 a night than the cheap price of these rooms. The photos are not of the actual hotel. The hotel is being remodeled and is under heavy construction. None of which they tell you before you book the room. Do not stay here just pay the extra money to stay somewhere else

The stay here was average nothing special here. There was a lot of activity at night but wasn’t that bad

The pics online do not look like the rooms. The door is literally bent and no secondary lock on door. The curtain is hanging down on one left side. There was hair on the bed. It's overall a very very low quality room. The location is very unsafe as well. Complete let down.

Oh my God, you guys are the best. Great prices, great location, great customer service! And also, very clean and quiet! I couldn't ask for more!Thank you for the excellent service as usual!

I really didn’t like staying even one night. First to start off I paid and requested for a first floor room due to having a 3 year old son with me don’t want him climbing around the stairs and didn’t get it. The room had several roaches climbing around and then even more dead on the floor and in the mini fridge. Shower barely worked toilet was disgusting, I had a non smoking room but could smell smoke all night from the room over. Zero complementary breakfast coffee anything. The snacks they have are severely over priced and can’t use card to but them. Worst of all even when check out is at noon or 11 am the disrespectful housekeeping beats on the door at 9am everytime to ask if you are checking out or not. This is the most annoying thing about the place. I’ve told the manager he said he will tell them not to knock, well they still did and have every time I’ve stayed. I try my best to sleep in some and they beat on the door like the police about to raid a house or something. Not once have they tried to make it right or refund my payment. Don’t stay here if you don’t live this lifestyle

The room had roaches, water would not shut off in bathtub. I would not even stand in the tub. I put down a hand towel to stand on to shower. I don’t see why they have a dining area in the front lobby, they don’t even serve coffee in the mornings. There was a fire extinguisher outside my door or should I say there was supposed to be one. All I saw was an empty coke can in it. The pool was disgusting. And last of all, do not go in the parking lot after dark. You had cars pulling up to party in the parking lot. Never again will I stay here.

You get what you pay for! The only issue I really had is the lack of being able to use a vending machine, or get ice since the ice machine is broke. No additional comment! ~J.L.Randall~♉