Is parking available at the property?

Parking is available on-site, though specific details regarding the type (covered/uncovered) and cost are not provided. Reservations are not mentioned as a requirement.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 35 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Guests can request early or late check-in/check-out, but it is subject to availability and may incur additional charges.

Where is the hotel located in relation to key landmarks?

The hotel is located in Amarillo, within a 5-minute drive of Amarillo Little Theatre and The Galleries at Sunset Center. It is approximately 1.6 miles from Austin Tennis Center and 2.2 miles from Historic 6th Street Sign.

Candlewood Amarillo-Western Crossing Hotel

Average nightly price at Candlewood Amarillo-Western Crossing by IHG by month, last 12 months (USD)
Month	Average price
January	$80
February	$78
March	$92
April	$85
May	$105
June	$139
July	$138
August	$123
September	$92
October	$88
November	$88
December	$84

What guests think

Travellers describe Candlewood Amarillo-Western Crossing by IHG as a convenient, pet-friendly stop with spacious, well equipped suites and friendly staff, generally clean and quiet, though recurring comments note lingering smoke or musty odors and some maintenance wear.

In-room kitchens and larger fridges make the suites practical for families and longer stays. Guests mention nearby shops and restaurants, with some options within walking distance. Several guests missed complimentary breakfast, and a few noted housekeeping lapses. Expect a practical, apartment style stay that favors function over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Consistently noted as pet-friendly, which many travelers value for stays with dogs.

Related guest reviews

10

Anna

Jun 14, 2024

·

Stayed 1 night

It IS pet-friendly, just not clean non-smoker human friendly. We switched rooms several times and ALL the rooms smelled disgusting with smoke. Not sure how we ended up here a second time (probably the price), but eww, never again. Just pay a few bucks more and stay at a Holiday Inn Express.

8

Sharon

May 29, 2024

·

Stayed 1 night

We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.

8

Douglas

Jul 19, 2024

·

Stayed 1 night

No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.

10

Elizabeth

Aug 8, 2025

·

Stayed 1 night

Great place for dogs

8

Shawna

Jul 11, 2023

·

Stayed 1 night

The room was spacious, the bathroom was big and had plenty of counter space for all my stuff. I liked that it had a kitchen and average size refrigerator which is great for long stays or multiple travelers! The best part of my stay was that it was pet friendly!!! Last but not least check in was quick and easy!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise cleanliness, but recurring reports cite housekeeping misses, bathroom issues, and occasional odors.

Related guest reviews

6

Dallas

Mar 13, 2023

·

Stayed 1 night

The smell of the room was musty. Almost like a mildew smell coming from the sink or fridge. Air conditioner was squeaky went it turned on. Property was nice but could see that it was starting to wear and not being maintained as should. Staff was friendly. And in a better part of town.

10

Leonard

May 28, 2025

·

Stayed 1 night

It was close to everything we planned doing. Very clean.

10

Susan

Apr 21, 2025

·

Stayed 1 night

Justvin town overnight. Hotel very clean, room very comfortable. Have stayed here before and will definitely stay again.

8

Dorothy

Dec 29, 2024

·

Stayed 2 nights

Maid left hair in the tub and on lid of toilet.

6

Jennifer

Feb 20, 2023

·

Stayed 1 night

The finishes were subpar; headboard was hung crooked, bedside table only on one side of bed, paint dribbles in the tub and shower, and the smell of the room was dank and a little musty. Carpet had big stains.

10

Troy

Jun 11, 2025

·

Stayed 1 night

Nice and clean

6

Matthew

Oct 14, 2023

·

Stayed 1 night

It was decently dirty throughout. And the shower was disgusting. Also, apparently Ronald McDonald and Cookie monster do the plumbing because the shower barely drains. I love showering with 8" of water around my ankles.

4

Danielle

Jul 31, 2023

·

Stayed 3 nights

The smell in the room was awful and dirty.

10

Debra

May 26, 2025

·

Stayed 2 nights

Nice clean rooms, friendly and kind staff, would stay again.

10

William

Nov 15, 2025

·

Stayed 1 night

Clean room

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and include kitchens, with comfortable beds and generally quiet stays. Several reviews note dated finishes and minor maintenance issues.

Related guest reviews

10

Christopher

May 6, 2025

·

Stayed 1 night

The room was very spacious, clean, and comfortable.

10

Sharon

Mar 13, 2025

·

Stayed 1 night

Big room. Only one night table.

8

Jeri

Apr 10, 2025

·

Stayed 1 night

Big room, nice comfortable bed. Shower worked well. Dove body wash and shampoo in shower. Not luxurious but very nice.

8

Steve

May 18, 2025

·

Stayed 2 nights

fair price. kitchen was handy and saved time and money

10

Shelena

Mar 30, 2023

·

Stayed 3 nights

We had the studio, really nice with a mini kitchen. Great space!

10

Anne

Apr 25, 2025

·

Stayed 1 night

Lots of space in my room. Love the big TV.

8

susan

Oct 11, 2024

·

Stayed 2 nights

One bedroom apartment met our needs. The property and furnishings are a little dated,but in good repair.

8

Terri

Dec 7, 2024

·

Stayed 1 night

Our one night stay was good. The beds were comfy, the equipment in the kitchen was sufficient and the place was relatively quiet.

8

Nancy

Oct 15, 2023

·

Stayed 2 nights

It’s a nice hotel. The beds and pillows are so comfortable. The room had a few things that could be improved. For example, the hook behind the bathroom door was broken, the tub had some rust on the outside, and the closet door had a gash on the wood and paint. Overall it’s nice but those few things that are overlooked add up and can make the room not so desirable.

10

Robert

Aug 7, 2025

·

Stayed 1 night

Stayed with my family and one of my friends. The room was very spacious. Close by donut shops and convenient stores. We were able to cook breakfast for the family. Overall, great stay.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, courteous, and helpful, with easy check-in.

Related guest reviews

10

Nancy

Jan 17, 2025

·

Stayed 2 nights

The staff was very courteous. The facility was very nice and clean. We will stay there again.

10

randall

May 16, 2025

·

Stayed 1 night

Staff was awesome

8

Sharon

May 29, 2024

·

Stayed 1 night

We were only there one night. The staff was friendly and welcoming. Room was clean and comfortable. They are also pet friendly, which is a plus! There wasn’t a designated pet area, but plenty of space for our dog to find her “spot”.

10

Alma

Jul 6, 2023

·

Stayed 1 night

Staff very helpful and nice. Easy check in process! Would stay again!

10

Debra

May 26, 2025

·

Stayed 2 nights

Nice clean rooms, friendly and kind staff, would stay again.

10

Marcelino

Jan 21, 2024

·

Stayed 1 night

Nice staff, well maintained property

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Location

Near shops and restaurants, with some options within walking distance, and handy for local plans.

Related guest reviews

6

Dallas

Mar 13, 2023

·

Stayed 1 night

The smell of the room was musty. Almost like a mildew smell coming from the sink or fridge. Air conditioner was squeaky went it turned on. Property was nice but could see that it was starting to wear and not being maintained as should. Staff was friendly. And in a better part of town.

10

Richard

Jan 2, 2023

·

Stayed 1 night

Clean, nicely equipped rooms. Quiet atmosphere. Hotel within walking distance of several restaurants.

10

Leonard

May 28, 2025

·

Stayed 1 night

It was close to everything we planned doing. Very clean.

8

Chantel

Jul 16, 2023

·

Stayed 1 night

The hotel was great the area around the hotel was full of homeless and trash.

10

Robert

Aug 7, 2025

·

Stayed 1 night

Stayed with my family and one of my friends. The room was very spacious. Close by donut shops and convenient stores. We were able to cook breakfast for the family. Overall, great stay.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is offered and several guests missed it. In-room kitchens support cooking, and restaurants are nearby.

Related guest reviews

10

Kevin

Jun 15, 2024

·

Stayed 1 night

No breakfast

10

Richard

Jan 2, 2023

·

Stayed 1 night

Clean, nicely equipped rooms. Quiet atmosphere. Hotel within walking distance of several restaurants.

8

Steve

May 18, 2025

·

Stayed 2 nights

fair price. kitchen was handy and saved time and money

10

Lora

Apr 22, 2023

·

Stayed 1 night

Would appreciate complimentary breakfast for short term stays

8

Douglas

Jul 19, 2024

·

Stayed 1 night

No breakfast? Why not at the price paid should have, and if pet friendly as amenity, why change almost $50. Amenities are supposed to be included.

10

Shelena

Mar 30, 2023

·

Stayed 3 nights

We had the studio, really nice with a mini kitchen. Great space!

8

Terri

Dec 7, 2024

·

Stayed 1 night

Our one night stay was good. The beds were comfy, the equipment in the kitchen was sufficient and the place was relatively quiet.

8

Rachel

Jan 15, 2024

·

Stayed 1 night

Wish that they would have had a breakfast available, but otherwise, it was a very pleasant stay.

8

Shawna

Jul 11, 2023

·

Stayed 1 night

The room was spacious, the bathroom was big and had plenty of counter space for all my stuff. I liked that it had a kitchen and average size refrigerator which is great for long stays or multiple travelers! The best part of my stay was that it was pet friendly!!! Last but not least check in was quick and easy!

10

Robert

Aug 7, 2025

·

Stayed 1 night

Stayed with my family and one of my friends. The room was very spacious. Close by donut shops and convenient stores. We were able to cook breakfast for the family. Overall, great stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $115	6 $120	7 $136	8 $119	9 $119	10 $115
11 $80	12 $115	13 $124	14 $104	15 $100	16 $96	17 $114
18 $76	19 $92	20 $100	21 $100	22 $86	23 $96	24 $90
25 $78	26 $86	27 $90	28 $90	29 $95	30 $90	31 $90

Su	Mo	Tu	We	Th	Fr	Sa
1 $83	2 $106	3 $86	4 $84	5 $87	6 $91	7 $91
8 $75	9 $84	10 $87	11 $94	12 $116	13 $109	14 $106
15 $75	16 $84	17 $84	18 $84	19 $84	20 $91	21 $97
22 $86	23 $84	24 $84	25 $87	26 $87	27 $106	28 $94
29 $75	30 $95

Candlewood Amarillo-Western Crossing by IHG

Prices for Candlewood Amarillo-Western Crossing by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds, Accessible (Communications)

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom, Accessible (Communications)

Studio Suite, 1 King Bed (Dining)

Studio Suite, 2 Queen Beds (Dining)

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Studio Suite, 2 Queen Beds, Accessible (Mobility, Roll in Shower)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Studio Suite

Guest reviews of Candlewood Amarillo-Western Crossing by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Amarillo-Western Crossing by IHG

Prices for upcoming dates