Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is situated in the business district of Cleveland, within a 5-minute drive of Bradley Square Mall and Cleveland State Community College. It is approximately 1.4 miles from Tinsley Park and 4.7 miles from Lee University.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, which operates from May to September.

Are children allowed to stay at the hotel?

Yes, up to 2 children aged 20 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express & Suites Cleveland Northwest

Average nightly price at Holiday Inn Express & Suites - Cleveland Northwest by IHG by month, last 12 months (USD)
Month	Average price
January	$102
February	$99
March	$107
April	$113
May	$113
June	$110
July	$103
August	$95
September	$128
October	$138
November	$132
December	$116

What guests think

At Holiday Inn Express Cleveland Northwest by IHG, travelers repeatedly praise clean rooms and a convenient location near I-75 and dining, while some mention traffic noise, thin walls, and occasional maintenance concerns.

Many guests highlight very comfortable beds and a modern feel. Breakfast is often described as good or excellent with kind staff, though some wanted more variety or healthier options and occasional equipment fixes. Service is widely regarded as warm and helpful, with multiple shout outs to front desk and breakfast teams, though a few reported lapses with room assignments, billing, or staffing. Overall, a reliable roadside stay suited to short stops.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several reviews note ongoing renovations and some temporary closures. Otherwise, specific amenities are rarely mentioned.

Related guest reviews

6

Hipolito

Aug 18, 2024

·

Stayed 2 nights

some door and bath vanity looks old and worn.

10

Lee

Mar 19, 2023

·

Stayed 1 night

Lots of things are shut down for renovation which was disappointing. Otherwise a good hotel so far.

10

Sarah

Apr 22, 2023

·

Stayed 1 night

We are just traveling through heading back to Missouri from Florida for vacation. The hotel looks like it is getting updates and improvements. Our only complaints would be our bathroom door looks to have water damage and our room smelled musty. Also, we used the pull out couch and it was very noisy and the mattress was in bad shape. It sunk bad and my older kids that slept on it did not sleep well. I think next time, we would get a second room if we needed to do this again. The staff were all very friendly, especially Cathy in the breakfast area. She was so kind and made us feel like we were in her kitchen, even when she was the only one working and running around like crazy!

6

Letricia

Jul 21, 2025

·

Stayed 2 nights

I was very unhappy about being shown a hot tub in the marketing when I booked it but we get there and they say there is no hot tub. We have that at a different location.

10

Joli

Dec 18, 2023

·

Stayed 1 night

The front office desk was prepared for my arrival and check in was extremely easy. There were always staff in the lobby area and they were consistently courteous. I felt like this hotel has made extra efforts to prevent problems with bedbugs such as no carpeting and vinyl covering on the bottom mattress and desk chair that could be wiped off. This kind of peace of mind is very helpful! The hotel is close to the main road so you can hear some traffic, but the access is convenient.

10

George

Dec 1, 2022

·

Stayed 1 night

Staff were very accommodating. The rooms need an update which we were told was coming in the next few months

10

Kimberly

Jan 2, 2023

·

Stayed 19,358 nights

The front desk clerk when we checked in was AWESOME!!! Very friendly, even though the hotel is under construction we had a very good stay. The beds were amazingly comfortable!!

4

Joel

Jan 11, 2024

·

Stayed 1 night

Like the hotel, enjoy the restaurant in front, my biggest problem is the ac doesn't go below 67. I like to sleep in a real cold room. I've stayed there the last 3 weeks in a row and all the rooms are like that. I will be staying in that area every week, but next week we try Hampton Inn and see how the ac works there

6

Emma

Jul 31, 2023

·

Stayed 3 nights

Newly renovated , it is very clean, workers young /new . Carpets removed the floor is bare and cold …..needed a rug at the larger bed side.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised across rooms and common areas, with many describing the property as very clean. A few exceptions note missed spots, pests, or housekeeping oversights like residue in tubs.

Related guest reviews

10

Steven Kyle

Mar 30, 2025

·

Stayed 1 night

Very friendly staff and very clean.

10

Joli

Dec 18, 2023

·

Stayed 1 night

The front office desk was prepared for my arrival and check in was extremely easy. There were always staff in the lobby area and they were consistently courteous. I felt like this hotel has made extra efforts to prevent problems with bedbugs such as no carpeting and vinyl covering on the bottom mattress and desk chair that could be wiped off. This kind of peace of mind is very helpful! The hotel is close to the main road so you can hear some traffic, but the access is convenient.

10

Steve

Feb 7, 2024

·

Stayed 1 night

This is a very very clean property

2

Micheal

Aug 23, 2024

·

Stayed 5 nights

I sent a couple employees to work In the area and they stayed in this hotel. Never again!! They found BEDBUGS in their room!! And not just one or two either!! Does housekeeping even check the rooms?!?

10

David

Jul 7, 2024

·

Stayed 1 night

So clean

10

Jose

Apr 11, 2023

·

Stayed 1 night

Friendly and helpful front desk personnel. Hotel was very clean.

10

Celia

Jul 22, 2024

·

Stayed 2 nights

Beautiful hotel. Very clean. Extremely friendly staff. EXCELLENT breakfast!

8

Dennis

Aug 26, 2023

·

Stayed 1 night

Average property- clean until you looked at floor, shelves, furniture

6

Julie

Sep 2, 2024

·

Stayed 1 night

Room was not clean and the roll down blind was broke when arrived.

10

Lisa.

Mar 26, 2025

·

Stayed 1 night

We loved the room. Beds were extremely comfortable and the bathroom was large. Room was very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and sometimes spacious, with many guests praising the beds and a modern feel. Some report noise from thin walls or the nearby interstate, plus occasional issues like musty odors or dim lighting.

Related guest reviews

8

Jessica

Aug 14, 2023

·

Stayed 1 night

Great for a stop through on a road trip. Staff was excellent. But the walls in the room are very thin, could hear everything in the hallway

8

Layton

Sep 2, 2023

·

Stayed 1 night

Comfy

10

Debbie

Sep 18, 2024

·

Stayed 4 nights

Very nice hotel. Attractive and convenient to shopping, restaurants and interstate. Room was large and comfortable. Breakfast was excellent! Appreciated housekeeping taking care of our room every day. Highly recommend!

8

Robert

May 4, 2023

·

Stayed 1 night

The hotel was clean and the people friendly.Our only problem was the noise from the highway.

10

Garth

Sep 30, 2025

·

Stayed 1 night

AC in the room was quite. Usually don't sleep well at hotels. But I did have a good sleep there.

10

Jonathan

Aug 16, 2025

·

Stayed 2 nights

We had a great stay. Everything is very modern. Breakfast was great.

4

Nicholas

Mar 20, 2023

·

Stayed 1 night

There is not much if any insulation between rooms or between floors. Everything can be heard. Also the hotel is right against the interstate and you can hear nonstop traffic and semi jake brakes being used all night long. Not a good place to get a night of rest.

8

Randall

Dec 6, 2023

·

Stayed 1 night

The lighting in the room was not very good. Two different type bulbs were used and both should have been daylight bulbs to brighten the room. When we went to eat breakfast the pancake machine was not working. Stated the belt needed changing after so many times it was used. This should have been checked before breakfast was started. The staff was very nice and helpful during the stay.

10

Sarah

Apr 22, 2023

·

Stayed 1 night

We are just traveling through heading back to Missouri from Florida for vacation. The hotel looks like it is getting updates and improvements. Our only complaints would be our bathroom door looks to have water damage and our room smelled musty. Also, we used the pull out couch and it was very noisy and the mattress was in bad shape. It sunk bad and my older kids that slept on it did not sleep well. I think next time, we would get a second room if we needed to do this again. The staff were all very friendly, especially Cathy in the breakfast area. She was so kind and made us feel like we were in her kitchen, even when she was the only one working and running around like crazy!

10

charles

Oct 4, 2024

·

Stayed 3 nights

The room was spacious and the bed was very comfortable. The staff was friendly and accommodating.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely reviewed as friendly, attentive, and accommodating across the front desk and breakfast teams. A few guests reported problems with accessible room assignments, billing, or limited staffing at times.

Related guest reviews

10

Steven Kyle

Mar 30, 2025

·

Stayed 1 night

Very friendly staff and very clean.

10

Daniel

Aug 8, 2025

·

Stayed 2 nights

Friendly staff

10

William W

Apr 12, 2023

·

Stayed 1 night

Leyna at the front desk was awesome. Very helpful and friendly even though she was crazy busy. She took time to make each guest feel valued.

10

Glenn

Feb 22, 2025

·

Stayed 1 night

Greeted by Amber at front desk…. Polite and very friendly. Professional atmosphere at check in.

10

Nicole

Dec 8, 2024

·

Stayed 2 nights

Leyna checked us in when we arrived and she was so welcoming and friendly. She made sure we had everything we needed and offered area suggestions for dining as well. What a heat start to a great stay. We stayed 2 nights and beds were comfy, rooms were clean, and breakfast was yummy. Would stay here again!

10

Kenneth F

Jan 4, 2025

·

Stayed 1 night

Amber at the front desk was excellent and extremely helpful and nice.

10

Michael

Sep 15, 2024

·

Stayed 2 nights

Our first time visiting this property. Cindy was extremely pleasant, professional and recommend local dining and things to do. She really seemed to care about the customers and enjoy her job. We stayed at your competitor the last 6 years for our annual family rafting trip but they were sold out so we stayed here. We will be staying with you for now on!

2

April

Aug 3, 2025

·

Stayed 2 nights

I am completely disappointed Ted with this hotel! We booked a handicap accessible room months before the actual trip. When we arrived, they had given all the handicap rooms away, put us on the top floor, when we had requested a room close to the elevators, and made no effort to help fix the problem. I use a walker and my daughter has a broken foot. We could not use the shower in a normal room because we can’t stand in the bathtub. The hotel’s solution, only because my other daughter demanded a shower chair, was to give us a metal folding chair to sit inside the tub. We literally took our lives into our hands just to get a shower! I’m furious with this booking and hotel management!!! I will never stay there again!

8

Rosalea

May 27, 2023

·

Stayed 2 nights

The front staff when we checked in was very friendly. The kitchen staff were amazing and looked after everybody. It was new and clean. It was the front desk staff upon check out that was unfriendly and did not say a word when I checked out on May 26 (Friday). Should get better training when it comes to customer service. Love it overall and would go there again.

10

Judith

Apr 4, 2024

·

Stayed 2 nights

All the workers are so nice and professional! This was my second time staying here when I came to town to visit a friend!

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient stop just off I-75 with many restaurants and shopping options nearby. Several guests noted some traffic noise due to the proximity to the highway.

Related guest reviews

10

Michael

May 16, 2023

·

Stayed 8 nights

Location was good

10

robert

Jun 30, 2025

·

Stayed 1 night

Booked this hotel for a night stay while traveling home from New York. Great location and bed was comfy. Perfect spot for a quik stay.

10

Greg

Mar 1, 2025

·

Stayed 1 night

Very clean hotel. Will stay again now that we found a great place that’s lighted and safe. Also a longhorn steakhouse you can walk to. Great location off i75

10

JENNIFER

Sep 13, 2025

·

Stayed 1 night

Convenient location, restaurants nearby

8

Tammy L

Feb 21, 2023

·

Stayed 1 night

Easy on & off the highway. A lot of shopping and dining options. Staff was so friendly, especially kitchen staff. Breakfast was delicious.

8

Robert

May 4, 2023

·

Stayed 1 night

The hotel was clean and the people friendly.Our only problem was the noise from the highway.

10

Joli

Dec 18, 2023

·

Stayed 1 night

The front office desk was prepared for my arrival and check in was extremely easy. There were always staff in the lobby area and they were consistently courteous. I felt like this hotel has made extra efforts to prevent problems with bedbugs such as no carpeting and vinyl covering on the bottom mattress and desk chair that could be wiped off. This kind of peace of mind is very helpful! The hotel is close to the main road so you can hear some traffic, but the access is convenient.

10

Claudia

Nov 4, 2024

·

Stayed 1 night

Clean & there are lots of restaurants & shopping close & it's an easy on & off I-75

10

Samuel

Oct 24, 2024

·

Stayed 1 night

Nice proprty with dining options close by

10

Gail

Jul 7, 2025

·

Stayed 1 night

Very close to I-75.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often considered good to excellent, and the breakfast staff receive frequent praise. Some guests wanted more variety or healthier options, and there were occasional equipment issues.

Related guest reviews

10

Billie

Mar 30, 2025

·

Stayed 1 night

Friendly staff. Clean hotel We were a group of 6 and had a room that would accommodate all of us in 1 room. Breakfast was great. They had a sausage gravy that was really good. I was suprised for hotel continental breakfast style food at how good it actually was.

10

Debbie

Sep 18, 2024

·

Stayed 4 nights

Very nice hotel. Attractive and convenient to shopping, restaurants and interstate. Room was large and comfortable. Breakfast was excellent! Appreciated housekeeping taking care of our room every day. Highly recommend!

10

william

May 12, 2025

·

Stayed 2 nights

Good breakfast. Clean facility.

8

Tammy L

Feb 21, 2023

·

Stayed 1 night

Easy on & off the highway. A lot of shopping and dining options. Staff was so friendly, especially kitchen staff. Breakfast was delicious.

10

Jonathan

Aug 16, 2025

·

Stayed 2 nights

We had a great stay. Everything is very modern. Breakfast was great.

8

Randall

Dec 6, 2023

·

Stayed 1 night

The lighting in the room was not very good. Two different type bulbs were used and both should have been daylight bulbs to brighten the room. When we went to eat breakfast the pancake machine was not working. Stated the belt needed changing after so many times it was used. This should have been checked before breakfast was started. The staff was very nice and helpful during the stay.

10

Lonnie

Aug 16, 2023

·

Stayed 1 night

Excellent customer service and friendly staff. Room was very clean and roomy and perfect for our needs. We were late getting down to breakfast and the employee who worked the buffet (lady from NY) offered to get a togo box of anything we wanted. She boxed up some cinnamon rolls which were delicious!

8

Bethany

Dec 1, 2025

·

Stayed 1 night

The place was clean but there were ladybugs and stink bugs all over the room including in the bed. The beds were comfortable. There were only apples for a fruit choice for breakfast and not many healthy options.

8

John

Feb 4, 2025

·

Stayed 3 nights

Breakfast was marginal, same every day.

10

stacie

Mar 12, 2023

·

The breakfast staff was incredible! I wish I had gotten her name! Our daughter wasn’t feeling well so she didn’t come down for breakfast. She set us up with s blueberry muffing and juice on a tray to take up. Thank you!!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $155
4 $123	5 $149	6 $165	7 $159	8 $159	9 $237	10 $165
11 $104	12 $123	13 $122	14 $117	15 $119	16 $149	17 $150
18 $104	19 $117	20 $130	21 $159	22 $148	23 $149	24 $135
25 $127	26 $156	27 $156	28 $112	29 $113	30 $134	31 $131

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $100	3 $113	4 $97	5 $144	6 $280	7
8 $100	9 $100	10 $100	11 $124	12 $135	13 $140	14 $134
15 $97	16 $110	17 $97	18 $97	19 $121	20 $154	21 $123
22 $97	23 $97	24 $97	25 $97	26 $122	27 $101	28 $97
29 $97	30 $110

Holiday Inn Express & Suites - Cleveland Northwest by IHG

Prices for Holiday Inn Express & Suites - Cleveland Northwest by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Extra Floor Space)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 1 King Bed (Extra Floor Space)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 Bedroom

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Guest reviews of Holiday Inn Express & Suites - Cleveland Northwest by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites - Cleveland Northwest by IHG

Prices for upcoming dates