Is parking available at the hotel?

Free self-parking is available on-site. Limited parking is provided, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee, approximately USD 5 to 15 per person. Children aged 11 and younger eat free breakfast.

Are pets allowed at the hotel?

Pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests can contact the property for more specific details.

What is the hotel's location in relation to nearby attractions?

The hotel is located near the airport, within a 5-minute drive of Create & Celebrate Studio and Tennova Healthcare. It is 0.9 miles from Cleveland State Community College and 1.9 miles from Tennova Healthcare - Cleveland.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available from May to September, with access from 9:00 AM to 10:00 PM.

What are the hotel's policies for guests staying with children?

Children are welcome at the property, and kids aged 11 and younger can stay for free when sharing a guestroom with an adult.

Holiday Inn Cleveland by IHG Hotel

Average nightly price at Holiday Inn Cleveland by IHG by month, last 12 months (USD)
Month	Average price
January	$82
February	$88
March	$103
April	$96
May	$94
June	$99
July	$92
August	$84
September	$103
October	$120
November	$116
December	$98

What guests think

Across recent reviews, Holiday Inn Cleveland by IHG is praised for friendly staff, clean and comfortable rooms, and convenient interstate access, while common downsides include inconsistent housekeeping and the lack of complimentary breakfast with limited on-site dining options.

Key amenities and room functions show uneven reliability, with reports of elevator outages, a murky or closed pool, unreliable Wi-Fi/TV, and hot-water or AC inconsistencies. The property's location by the interstate makes it easy to reach, but some rooms pick up highway noise; parking can be tight, and EV chargers are present yet not always working. Expect a convenient, staff-forward stay with modern comforts, but confirm amenity status and room functionality at check-in.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Key amenities show mixed reliability: repeated reports of elevator outages, a murky or closed pool, and an understocked bar. Parking can be tight, and EV chargers are available but sometimes inoperable.

Related guest reviews

10

Simon

Feb 2, 2025

·

Stayed 1 night

super nice staff, highest quality furnishings and most updated facilities of the places i stayed on my trip. only thing concerning was the elevator, seems like it’s getting a little worn, might need some attention.

6

Lisa

Jun 16, 2025

·

Stayed 1 night

The room was big and bed was comfortable. The internet service didn’t work much. One elevator was out of order and the other was very slow. Was surprised that there was no breakfast served. Overall it was ok.

2

TABITHA

Apr 24, 2025

·

Stayed 1 night

Room smelled horrible. The bathroom was not clean. The doors and floors were dirty with dust and stains. Bathroom door clearly had not been wiped down in a very long time. There was no parking. I had to park at a property down the street and walk. I could not wait to leave.

4

barry

Jun 10, 2025

·

Stayed 2 nights

The shower didn’t have but one setting scalding hot or no water. The elevator didn’t work and I was on the 4th floor and the air conditioning was broke.

10

William

May 8, 2023

·

Stayed 1 night

Swimming pool was not open. ☹️ The stay was nice and comfortable. Very friendly staff and would use again.

6

Dawn

Aug 26, 2025

·

Stayed 3 nights

The front deal staff were fabulous. A special shout out to Kayley. She was great! Fire alarm went off 2 nights in a row and smoke was seen/smelled in the first floor. No evacuation. That experience would put anyone on edge. We asked for our room to be cleaned our 2nd day there. The room wasn’t touched. We had to track down someone for more towels, coffee, etc. We pay for a room to be cleaned. Beds made, and trash removed. Nothing was done!!! The ceiling had black mold on it, even though the rest of the room had been remodeled. Pool had scum at the bottom - decided not to use it, even though it was hot. Good location. Quiet. We had an E-Series electric option on our car. Needed to charge it. Charging station was broken. A lot of road blocks when there should not have been.

6

Kristie

Jun 12, 2025

·

Stayed 1 night

The staff was nice. The bar was not stocked, they had only 1 beer tap working. No ice water available to guests in lobby. The manager needs work on ordering and stocking hotel amenities. I probably would not stay at this hotel again in the future.

10

Jie

Jul 23, 2024

·

Stayed 2 nights

This hotel has charging stations for electric cars

8

Hunter

Apr 3, 2023

·

Stayed 3 nights

Great customer service and a great bar to help you destress. The only bad thing is that if you get there late there’s hardly any parking. Ran out of parking spots and had to park on the road.

4

Marcia

Jun 3, 2025

·

Stayed 2 nights

The staff at this hotel was the only thing good, everyone was friendly. The hotel itself needs help, elevator not working we had to tote our bags up and down stairs for 3 days. Central unit in room had a mind of its own, not consistent in temp. We went down to the pool but after seeing the murky, cloudy water decided we didn't even want to get in, not to mention the algae mold building up on the side walls of pool. Restraunt/bar is somewhat of a joke, very limited choice of drinks seeing as they were out of most beers and had nothing in stock according to staff. House must have been in a hurry seeing as how we found broken plastic pieces of something on floor and hair clips by bed. Doubt that we will ever go back to this hotel. After saying something to the manager regarding the pool, we noticed when leaving that the manager was out looking at pool area so maybe he will get that taken care of.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but cleanliness is inconsistent. Several reviews note missed cleaning, hair or stains, pests (ants or ladybugs), and occasional mold or odors.

Related guest reviews

2

Myia

Oct 10, 2023

·

Stayed 1 night

Outside and the lobby were great. Our room looked great upon inspection but when I woke up to go to the restroom in the morning, I noticed my baby’s snack cup (the ones with the little hand holes) was COVERED in ants. I promptly threw it out and washed the cup just to turn the lights on and see tons of them coming out of the wall. I called to the front desk and told them about it and she seemed indifferent and just stated the maintenance man wasn’t there to spray right now like this happened often. She offered to move me to a new room but I was legit disgusted and just inspected all of our stuff for ants then left.

10

Jodi

Oct 20, 2025

·

Stayed 1 night

Very clean and comfortable. Nice and friendly staff.

2

TABITHA

Apr 24, 2025

·

Stayed 1 night

Room smelled horrible. The bathroom was not clean. The doors and floors were dirty with dust and stains. Bathroom door clearly had not been wiped down in a very long time. There was no parking. I had to park at a property down the street and walk. I could not wait to leave.

10

Tina

May 4, 2025

·

Stayed 1 night

First room sent to was not cleaned, but provided another room that was great!

6

Kelly

Jan 6, 2025

·

Stayed 1 night

The staff was great. Our room had ladybugs in the bed and hair was everywhere.

10

Rhonda

May 31, 2025

·

Stayed 1 night

The facility and room was very clean. All staff that we came in contact with was friendly and helpful. Beds were comfortable bathroom was great with accessible options, as we have a wheelchair user!

6

laneta

Feb 22, 2025

·

Stayed 2 nights

Was told they offered breakfast. In the morning I brought down my granddaughter and she was upset not to have any breakfast. We left and went down the street to get breakfast. First time ever at a Holiday Inn that did not include breakfast. Please remove it from the list of amenities since they do not offer it. I was told by a customer who stated there a few months ago that it was offered then. No t sure what happened. The shower had hair in it and so did our bed. It was very long dark brown hair. Just gross to be trying to go to bed with someone else’s hair on the stuff.

10

Mark

May 23, 2023

·

Stayed 1 night

Very clean , room was spacious, I had 2 queen bed room. Bathroom updated, very clean. Staff very courteous, pleasant. Loved the restaurant! Was full breakfast not a continental breakfast. Food was awesome!! The lady working the counter in restaurant was so nice and pleasant, wish I could remember her name! Price for the stay was excellent. Overall just a great hotel!!

2

Charles

May 18, 2025

·

Stayed 1 night

Fridge had old spilled food inside, floor with several coffee drips and hair all over floor, old coffee pod still in keurig, freezer had unopened tv dinner in it, bug crawling on back of bathroom door, a long piece of hair on top of bed comforter, ac unit dripping water all over carpet.

10

Jeffrey

Oct 30, 2023

·

Stayed 1 night

The room was very large and very clean. The staff was very helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds, but some face highway noise. Multiple guests reported AC that didn’t cool, unstable hot water, slow or unreliable Wi-Fi/TV, and occasional damp carpets or room maintenance issues.

Related guest reviews

6

ANTONIO D

Dec 12, 2022

·

Stayed 8 nights

The internet in my room was terrible!! I actually checked out to another hotel so that i could get work done

6

Amanda

Jul 27, 2025

·

Stayed 2 nights

The night staff was very friendly and helpful. The hotel is clean and was close to restaurants but in a very quiet area. If it weren't for the working condition of some important items we would have given 5 starts. The tv wasn't working when we got there. The staff was able to get us some channels but half of them still didn't work. It's been really hot but the AC never cooled room below 77. The thermostat kept a ln error message on it the entire time and someone else was complaining about their's when we were checking in. And we either got cold showers or scalding hot ones, there was nothing in between. If they can get maintenance issues resolved we'd stay there again.

10

Elizabeth

Feb 1, 2025

·

Stayed 1 night

Great location with easy access to the freeway. Possibly the most comfortable bed I’ve slept in and the pillows were perfect. Staff was very Friendly, especially Savannah at check in.

6

Barry

Mar 24, 2023

·

Stayed 1 night

The room was nice and clean, the attendant at the desk was great but my only complaint was the shower was painfully cold. I understand trying to save energy this was ridiculous

8

Steve

May 29, 2025

·

Stayed 1 night

It backed up to the interstate which was very close and very, very noisy.

8

William

May 10, 2024

·

Stayed 1 night

If you stay here and like to watch TV stay somewhere else. They have Satellite and the there was no signal for most of my stay. This is a big problem and should be addressed by corporate, because this is the Holiday Inn name being tarnished.

10

Evan

Mar 14, 2025

·

Stayed 1 night

Only complaint was that I could hear highway noise. But the hotel is indeed next to an interstate, so not a huge deal.

4

Jeannie

Jun 20, 2025

·

Stayed 1 night

Carpet was wet and air conditioner not working correctly. Asked for a different room, none available.

10

John

Nov 4, 2025

·

Stayed 1 night

Nice room. Comfortable and quiet. .

2

Amy

Mar 30, 2023

·

Stayed 1 night

We had no hot water, not even luke warm water to take a shower. I called the front desk and was told sorry I can give you a $20 refund but we don’t have another room. Yes I let the water run for 20 min trying to see if it would ever heat up!

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and solution-oriented. However, some guests experienced missed housekeeping requests, reservation/check-in mix-ups, or inconsistent front-desk professionalism.

Related guest reviews

8

Kevin

Aug 14, 2023

·

Stayed 1 night

Overall fair stay, When checking in front desk stated breakfast at 6 am, but went down at 7:30 and no lights on and only staff was front desk attendant. When loading our bags into our truck, there was 4 or 5 employees, smoking and vaping under the loggia, right across from a sign that said "100% smoke free property.

10

Christi

Nov 9, 2025

·

Stayed 2 nights

Friendly service, even texted me before arrival to see if there was anything we needed or wanted. Great coffee bar, felt safe and secure. Will stay there again

10

Hillary

Jun 1, 2025

·

Stayed 1 night

Front desk people were very nice and helpful, and the room was great.

10

Timothy

Oct 1, 2025

·

Stayed 1 night

Well-maintained outside appearance of the hotel. Lobby is clean and presentable. I was greeted by a nice gentleman at the lobby desk who was happy to cater to extending my stay, moving rooms from fourth floor to first floor, helping me with exchanging cash for quarters for the washing facility, and even making my woman a glass of chocolate milk in the closed restaurant when it was discovered the little convenience store kiosk was out of chocolate milk. Made our stay great.

6

Dawn

Aug 26, 2025

·

Stayed 3 nights

The front deal staff were fabulous. A special shout out to Kayley. She was great! Fire alarm went off 2 nights in a row and smoke was seen/smelled in the first floor. No evacuation. That experience would put anyone on edge. We asked for our room to be cleaned our 2nd day there. The room wasn’t touched. We had to track down someone for more towels, coffee, etc. We pay for a room to be cleaned. Beds made, and trash removed. Nothing was done!!! The ceiling had black mold on it, even though the rest of the room had been remodeled. Pool had scum at the bottom - decided not to use it, even though it was hot. Good location. Quiet. We had an E-Series electric option on our car. Needed to charge it. Charging station was broken. A lot of road blocks when there should not have been.

8

Edward Keith

Apr 7, 2025

·

Stayed 4 nights

Room was clean, but no daily housekeeping service on multiple days of stay. I asked for additional towels after the third day of my stay and front desk said they would have housekeeping drop some off, but they brought any.

4

Randall

May 2, 2023

·

Stayed 2 nights

The receptionist was not friendly or helpful. The coffee maker would not work and told they didn’t have another one. Was not greeted when we arrived very unprofessional or friendly. Very limited parking hard to find a spot. No hand soap in the dispenser .

10

Erin

Jun 13, 2023

·

Stayed 1 night

We stayed here two weekends in a row due to family travels. The hotel was clean and comfortable. The staff was INCREDIBLE! Our first night, we checked in to our room and realized the AC was broken. We were moved to a new room within five minutes. Every employee we interacted with was kind, attentive, and all went above and beyond to ensure our comfort. We will make this a normal stop on our trips!

2

Jesse

Jun 21, 2025

·

Stayed 1 night

When checking in, we were told there were no rooms available to put us, but we had reservations for over a week (they saw it in their system) but all rooms were showing full. Someone at the hotel even called me that day before our arrival confirming my stay. After waiting, they identified an open room (not what we paid for) but we took it. I guess they did not indicate they gave the room to my wife and me, because at 10:30 that night, a woman scanned her card and walked straight into our room. I was in bed and my wife was in her underwear. That has NEVER happened to us ever. The next morning, my wife and I were locked out of our room because they had voided our cards to assign it to the woman from the night before. We went to the front to get our cards reprogrammed and they had lost record of our reservation (not sure if the guy just didn’t know how to use they system or if it was legit lost). Finally got the new cards and went back to room to get ready for the breakfast we pre-paid for. Got to the eating area and there was no one making breakfasts and no one making coffee. We proceeded to attempt to talk to a manager, but they do not have a manager on weekends. Poor guy up front…there was a line of people behind us with their own complaints. Two elevators and both were out of order. The place was clean, but that was all it had going for it. Definitely not worth the premium we paid for the stay. Do not recommend.

10

Celeste

Jul 26, 2025

·

Stayed 1 night

We called to make sure hotel knew we were arriving after 2 am. When we got there, the front desk person said our reservation was cancelled and made us a new one. That was disappointing bc we were tired

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AI-generated summary based on recent guest reviews

Location

Convenient location just off I-75 and close to restaurants and services. The trade-off is noticeable highway noise for rooms on the interstate side.

Related guest reviews

10

Tawana

May 29, 2025

·

Stayed 1 night

Easy access off the Interstate.

10

Lori

Feb 11, 2024

·

Stayed 1 night

Nice area and convenient to interstate.

10

Adise

Jun 3, 2023

·

Stayed 6 nights

Nice area, very convenient.

10

Charlene

Aug 1, 2023

·

Stayed 1 night

Nice newer hotel with friendly staff. Location was close to the interstate and dining options were close by.

8

Steve

May 29, 2025

·

Stayed 1 night

It backed up to the interstate which was very close and very, very noisy.

8

Kirk

Jul 24, 2023

·

Stayed 1 night

Really nice hotel close to the interstate

10

Jimmy

Oct 27, 2024

·

Stayed 1 night

Clean, quiet and friendly staff. Easy on / off from the Interstate. Easy check in and out. We would book at this hotel again in the future.

8

Paula

Aug 24, 2025

·

Stayed 1 night

Good location

8

Steve

Oct 29, 2023

·

Stayed 2 nights

Hotel was clean, professional staff, and convenient for everything!

10

Evan

Mar 14, 2025

·

Stayed 1 night

Only complaint was that I could hear highway noise. But the hotel is indeed next to an interstate, so not a huge deal.

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar offer made-to-order meals and drinks, with quality ranging from very good to limited. Many note no complimentary breakfast or lobby coffee, occasional closures, stock shortages, or slow service due to staffing.

Related guest reviews

8

Sean

May 22, 2025

·

Stayed 2 nights

The property was clean, staff was courteous and friendly. The only disappointment I had was no continental breakfast offered. But to be fair, I didn't really look to confirm. I just assumed so that was my fault.

10

Bradley

Oct 20, 2024

·

Stayed 1 night

Very clean room. Nice newer hotel. Very comfortable bed. Was hoping for a larger restaurant. Turned out to be a short order kind of restaurant and it was closed for the night due to the cook being sick. No free breakfast and not even any coffee out for guests. My husband did ask for an extra Kurig pod and was given a larger cup of coffee. Overall a comfortable room.

10

wendy

Jun 17, 2023

·

Stayed 1 night

I had a great stay and their small restaurant and bar served an excellent Manhattan and wings. Joe their bartender was amazing. Accommodating, nice friendly and professional

10

Pamela

May 15, 2024

·

Stayed 1 night

Have to pay for coffee and breakfast

10

Steven

Oct 12, 2024

·

Stayed 1 night

Great place to stay in Cleveland Tn on our road trip back to Florida. Very convenient. Room was very clean and comfortable. Shower was great. They did not have the typical Holiday Inn complimentary breakfast. What they did have was a small bar and grill where you could get a made to order breakfast. We purchased the breakfast voucher for 2 thru Hotels.com for $15 which was worth in in our opinion because you had several options to choose from. You could also get lunch and dinner along with draft beers and things like that but we didn't take advantage of those options.

6

ROBERT

Apr 22, 2023

·

Stayed 1 night

Very clean easy to get to from I75. We was very upset that you have to pay for Breakfast plus you only had one employee doing the serving and cooking. We was the only ones in the dining area and it took 15 minutes to get our food which mine was cold if there had been other Guests waiting to eat I have no idea how long we would have had to wait. Will not be using this Hotel as getting your food at a Buffet style service is much more convenient.

10

Cynthia C.A

May 19, 2024

·

Stayed 1 night

There was no indication that breakfast wasn’t included. Had to go elsewhere!

6

Kristie

Jun 12, 2025

·

Stayed 1 night

The staff was nice. The bar was not stocked, they had only 1 beer tap working. No ice water available to guests in lobby. The manager needs work on ordering and stocking hotel amenities. I probably would not stay at this hotel again in the future.

10

Amanda

Jun 9, 2025

·

Stayed 4 nights

Hotel was clean, beds were comfortable, shower pressure was awesome. The AC could stand to be a little cooler but, it was not terrible. Breakfast is not free and they do have dinner and happy hour available.

4

Marcia

Jun 3, 2025

·

Stayed 2 nights

The staff at this hotel was the only thing good, everyone was friendly. The hotel itself needs help, elevator not working we had to tote our bags up and down stairs for 3 days. Central unit in room had a mind of its own, not consistent in temp. We went down to the pool but after seeing the murky, cloudy water decided we didn't even want to get in, not to mention the algae mold building up on the side walls of pool. Restraunt/bar is somewhat of a joke, very limited choice of drinks seeing as they were out of most beers and had nothing in stock according to staff. House must have been in a hurry seeing as how we found broken plastic pieces of something on floor and hair clips by bed. Doubt that we will ever go back to this hotel. After saying something to the manager regarding the pool, we noticed when leaving that the manager was out looking at pool area so maybe he will get that taken care of.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $120	3 $120
4 $103	5 $104	6 $109	7 $118	8 $112	9 $132	10 $120
11 $99	12 $108	13 $100	14 $100	15 $100	16 $126	17 $126
18 $95	19 $113	20 $101	21 $99	22 $107	23 $140	24 $120
25 $99	26 $98	27 $98	28 $96	29 $113	30 $126	31 $105

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $85	3 $98	4 $97	5 $103	6 $239	7
8 $89	9 $83	10 $83	11 $93	12 $98	13 $161	14 $161
15 $82	16 $89	17 $89	18 $97	19 $90	20 $135	21 $109
22 $97	23 $90	24 $82	25 $86	26 $87	27 $97	28 $93
29 $82	30 $81

Holiday Inn Cleveland by IHG

Prices for Holiday Inn Cleveland by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, Multiple Beds

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Suite, 1 Bedroom (With Living Area)

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed (Additional Living Area)

Standard Room, 1 King Bed, Roll-In Shower (Communications)

Standard Room

Guest reviews of Holiday Inn Cleveland by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Cleveland by IHG

Prices for upcoming dates