Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee of approximately MXN 150 for adults and children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 11:30 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Santa María Huatulco, within a 15-minute walk of Chahue Beach and Santa Cruz Bay, and approximately 3.4 miles from La Entrega Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 8:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Princess Mayev Hotel in Santa María Huatulco

Average nightly price at Princess Mayev by month, last 12 months (USD)
Month	Average price
January	$247
February	$255
March	$148
April	$159
May	$125
June	$92
July	$120
August	$113
September	$94
October	$91
November	$106
December	$106

What guests think

At Princess Mayev, travelers consistently praise friendly staff, sweeping bay views, and clean, well‑kept pools, while noting a hilltop setting with many stairs and no elevator that can challenge those with mobility needs.

Rooms are generally spacious and comfortable with balconies and sea views, though some feel dated, beds can be small or firm, and in‑room fridges or coffee makers are not standard. Service is widely described as warm and helpful, and the restaurant earns frequent compliments for tasty meals, although a few guests found prices high or food inconsistent. The location is walkable or a short taxi ride to beaches and town; occasional street or construction noise and patchy in‑room Wi‑Fi were mentioned. Expect a friendly, view‑forward stay with strong value and some practical trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the multiple clean pools with scenic bay views, and some villas offer private plunge pools. There is no elevator and many stairs, which several say make mobility difficult.

Related guest reviews

8

Karina

Dec 23, 2023

·

Stayed 2 nights

Todo muy bien habitación confortables limpieza y seguridad ubicación excelente el único inconveniente es que el hotel no cuenta con ascensor y son 4 pisos y me asignaron un habitación en el último piso ...pesado para subir y bajar a la alberca de ahí en fuera todo excelente

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8

Heriberto

Apr 30, 2024

·

Stayed 3 nights

No me gustó porque no tiene elevador para subir desde el estacionamiento al 3er piso

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10

Timothy

Sep 7, 2024

·

Stayed 1 night

Nice property with very good restaurant, multiple pools, helpful staff. Room was ok, with a nice view! Staff arranged for a two hour taxi/tour of the surrounding area, highly recommended!

10

Blair

Dec 19, 2024

·

Stayed 4 nights

We had a great stay in Villa 2, with our own little private cooling pool. Service was great. Cleaning was pretty good. Staff were very friendly and helpful. There can be quite a bit of street noise at night, especially on weekends. The party buses driving by are LOUD, but usually stop by 1am. Xmas decorations were over top the awesome.

10

Claudia

May 25, 2025

·

Stayed 2 nights

Has 2 pools and is close to many places.

10

Andrea

Jun 25, 2024

·

Stayed 2 nights

El personal muy atento, restaurante bonito y alimentos ricos, alberca limpia, cuartos limpios y amplios. Solo falta elevador

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10

Melanny

Nov 4, 2024

·

Stayed 2 nights

De mis lugares favoritos para hospedarme me encanta la vista que tienen desde el hotel la alberca super limpia y cuidada

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10

Johanna

Dec 17, 2023

·

Stayed 8 nights

The view from the hotel is amazing! Being up on the hill, there is gorgeous landscape as far as the eye can see. The hotel itself is beautiful and very clean. The grounds are beautifully kept and right now they have lovely lights and decorations for the Christmas season. The bed and pillows were incredibly comfortable, we slept so well! We enjoyed swimming in the pools, again very clean and well kept. The staff were really nice, helpful and pleasant. The hotel is in a fantastic location, about 15-20 min walk to Santa Cruz, or La Crucecita center, or Playa Chahue. We walked everywhere (day and night) and loved it, always felt safe. There's also a large supermarket about 5 min walking distance, which made it so easy to get anything you need. We loved our stay at Princess Mayev hotel and will definitely stay again next time we come to Huatulco!

10

Ludim Martinez

Aug 9, 2024

·

Stayed 4 nights

Muy bonito el hotel, buen servicio y el horario de la piscina es muy extendido.

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10

Victor Eduardo Rioja

Apr 7, 2025

·

Stayed 7 nights

Esta muy bien cuidado excelente todo solo falta elevador

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Cleanliness

Reviews repeatedly describe the hotel and pools as very clean and well maintained. A few guests noted lapses, such as smelly pillowcases, messy common areas, or worn linens.

Related guest reviews

8

Cristian

Dec 12, 2024

·

Stayed 5 nights

It is a nice hotel ,rooms nice and clean very close to the shopping area

10

Bertha Geovanna

Apr 15, 2023

·

Stayed 3 nights

Estuve de vacaciones en Huatulco con mi familia en este hotel, me encantó, muy bonitas instalaciones, los cuartos muy limpios y comodos, las albercas están grandes y limpias, la comida del restaurant muy deliciosa.

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8

Marisol

Aug 3, 2025

·

Stayed 2 nights

Parece que no cambiaron las fundas de las almohadas, olían a sudor, o al menos no las limpian

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10

Glenn

Mar 7, 2025

·

Stayed 6 nights

Lovely staff! Beautiful views from our deck and absolutely spotless. Wonderful stay!

10

Araceli

Mar 29, 2025

·

Stayed 7 nights

I stayed 6 nights end of March. Staff was amazing and friendly, restaurant service impeccable and all my dishes breakfast and dinner were delicious, pool clean, distance to centro less than 10 min. Close to shopping centers and beaches. Rooms have full size toiletries. Older rooms but clean and comfy. Suggestions, fridge and microwave and better lighting in the room. Some light music in restaurant would be nice. A small shop w snacks, water, pop etc. I definitely will be returning. Thank you. Very nice and helpful staff. Massages a plus. Gracias de Chicago

10

Lucia

Aug 29, 2025

·

Stayed 1 night

Excelente estancia, La cama super rica para dormir. Y el restaurante es un lujo que no te puedes perder. El personal es muy agradable. La limpieza Excelente

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10

Kevin

Jan 21, 2025

·

Stayed 3 nights

el personal es muy amable, existe la tranquilidad y es muy limpia la propiedad.

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8

José de jesus

Apr 1, 2025

·

Stayed 3 nights

Bien, pero hace falta más limpieza y orden en que los demás huéspedes respeten áreas comunes

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6

Maria

Jul 8, 2023

·

Stayed 3 nights

Definitely not a four star hotel. The rooms are a little out dated. The room definitely needed a couple touch-ups or deep clean. Overall, it was an okay stay.

10

Lina

Dec 16, 2024

·

Stayed 3 nights

El hotel escasamente esta a 25 min. del aeropuerto. estan cerca chedraui, oxxo, entre un par de playas, y varios hoteles reconocidos buena ubicación. Es un hotel familiar con dos albercas, los empleados y lugareños en general muy amables y serviciales. Las habitaciones limpias y amplias. La única observación para el dueño es que hay que renovar todo el blancos de las habitaciones porque ya tienen exceso de uso o machas que en general no se logran eliminar, Pero en general si regresó.

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Rooms

Rooms are often spacious and comfortable with balconies and ocean views. Several mention dated furnishings, small or hard beds, spotty in‑room Wi‑Fi, occasional noise from streets or construction, and that fridges or coffee makers are not standard.

Related guest reviews

8

Richard

Oct 28, 2024

·

Stayed 3 nights

The Staff were exceptional and the food at the restaurant was excellent. We had poor a/c in our room and it was very hot. The beds were ok... but no more than that.

10

Liliana

Nov 20, 2024

·

Stayed 3 nights

5-7 minute walk to the beach Nice beach view (depending on your room)

10

Jose

Jul 13, 2024

·

Stayed 5 nights

The property is very well kept and beautiful. Simple but yet efficient. It could improve by having an elevator. It would also help to have a mini fridge and microvave in the rooms.

10

Blair

Dec 19, 2024

·

Stayed 4 nights

We had a great stay in Villa 2, with our own little private cooling pool. Service was great. Cleaning was pretty good. Staff were very friendly and helpful. There can be quite a bit of street noise at night, especially on weekends. The party buses driving by are LOUD, but usually stop by 1am. Xmas decorations were over top the awesome.

10

Rolando

Apr 11, 2023

·

Stayed 4 nights

Muy buen servicio y atención en general, mucha limpieza, los cuartos están en buenas condiciones. Algo a mejorar, poner un poco de más iluminación en los cuartos, incluyendo la terraza donde no cuenta con ningún foco; y en temporada alta como la que fui si tuvieran servicio más dedicado para consumo en el área de alberca seguro venderían mucho más.

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8

Julia

Aug 9, 2025

·

Stayed 5 nights

Staff were very professional, clean hotel. I didn’t like that the beds were tiny & extremely hard!

8

Mirella

Dec 5, 2024

·

Stayed 1 night

Nice hotel and staff, but room a bit outdated.

8

Alexandre

Aug 26, 2024

·

Stayed 3 nights

First off, this hotel has amazing views of the ocean and surrounding forrests. The pools are also pretty nice. The rooms are a bit old (especially the furniture!) but are comfortable. With a bit of investment, this place could be considered almost luxurious. The downsides: no coffee in room (maybe not a Mexican custom?), and the one sold at the restaurant is a bit pricey. WiFi in rooms is spotty, sometimes terrible (it's fine around the pool though). The main issue is the noise... this place is VERY popular with families, so expect a lot of kids and teens having a great time in the pool until closure at 10pm. Very few foreigners so you get a real Mexican experience.

8

BETZABEL

Sep 17, 2025

·

Stayed 3 nights

No me agrado del todo la habitación, debido al tamaño de las camas, aún y cuando son matrimoniales son pequeñas. También el que durante mi estancia diariamente tenía que pedir las toallas correspondientes a la habitación. Fuera de esto la estancia fue buena.

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10

Thomas

Dec 11, 2024

·

Stayed 7 nights

Really nice place. Quaint hotel that felt secluded. Restaurant was good, really recommend the breakfast and coconut prawns. We asked for a fridge and coffee maker and received both. Plus had a lovely balcony and awesome view of the bay.

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Service

Service is frequently praised as friendly, professional, and helpful across reception and restaurant. Isolated reports cite inconsistent courtesy, denied poolside service, or uneven treatment.

Related guest reviews

10

Veronica

Nov 20, 2024

·

Stayed 3 nights

The staff were always friendly, attentive, and eager to assist. I highly recommend this hotel for anyone looking for a great stay with convenience, cleanliness, and excellent customer service.

10

Juan

Mar 9, 2025

·

Stayed 6 nights

Personal muy atento y amable, áreas del hotel muy limpias y buena comida en el restaurante.

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10

Nicole

Dec 2, 2023

·

Stayed 7 nights

This was a wonderful hotel. The staff were amazing and very friendly. The front desk staff were great and helped us with any questions. The manager Ricardo was very engaging and checked in with us often to see how our trip and stay were going. The food in the restaurant was fantastic and reasonably priced. Our servers Enrique and Eder were excellent and provided exceptional service. The hotel itself was well located and was a good base for all of exploring. The grounds and facilities were well maintained and we loved spending time at the 2 pools- with a third opening soon. We are hoping to come back soon!

10

Patricia

Aug 6, 2024

·

Stayed 2 nights

beautiful hotel nice Oceanview. unfortunately, there was no elevator we needed to carry our luggage through the stairs to the last floor. staff at the front desk would really need to be more friendly.

10

rhys

Apr 28, 2023

·

Amazing experience. Day 1 started off bad, construction next door (like 15feet away) 9 hrs of jackhammering. The lady at reception seemed disinterested in moving us and like we were bothering her, not a great day 1. Day 2 we saw a gentleman at reception and he bent over backwards to get us into a room away from the construction noise, a great Amego! From that moment on, it couldn’t have been better! Lucy, Heidi, Carla and the dudes in the restaurant were outstanding, it’s cliche but we really miss them, they felt like family. We can’t wait for our next stay! The pools are beautiful and the birds sing all day. The food at the restaurant is outstanding, no need to go off site.

10

Denise

Nov 29, 2025

·

Stayed 4 nights

Staff are exceptionally helpful and friendly.

10

Alvin

Apr 26, 2023

·

Stayed 6 nights

The Princess Mayev is an impressive place! we stayed there for 6 nights recently! The property is well managed…Staff were professional and always with a smile. Good service at the restaurant and lounge…pool was great..Shout out to the cleaning staff!…great work! Most comfortable stay in HUATULCO! would love to return to this place!

10

Araceli

Mar 29, 2025

·

Stayed 7 nights

I stayed 6 nights end of March. Staff was amazing and friendly, restaurant service impeccable and all my dishes breakfast and dinner were delicious, pool clean, distance to centro less than 10 min. Close to shopping centers and beaches. Rooms have full size toiletries. Older rooms but clean and comfy. Suggestions, fridge and microwave and better lighting in the room. Some light music in restaurant would be nice. A small shop w snacks, water, pop etc. I definitely will be returning. Thank you. Very nice and helpful staff. Massages a plus. Gracias de Chicago

8

Thelma

Aug 21, 2024

·

Stayed 3 nights

Overall stay was great but some of the staff can use a bit of help with courtesy.

6

Fernando A

Jun 14, 2025

·

Stayed 2 nights

Un hotel que te da la habitación que ellos quieren no por la que pagaste. El personal del restaurante es discriminatorio, le sirven al que va bien vestido aunque no sea huésped y si tú eres huésped y vas en bermudas te niegan el servicio

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Location

Hilltop setting with wide bay views; walkable to town and several beaches, with cheap, quick taxis when preferred. Not beachfront, and some walks involve hills or 10–20 minutes.

Related guest reviews

10

Liliana

Nov 20, 2024

·

Stayed 3 nights

5-7 minute walk to the beach Nice beach view (depending on your room)

10

leticia

Jan 10, 2025

·

Stayed 4 nights

Está muy bonito el hotel y de fácil acceso para ir a todas las playas. Me encantó, estoy muy satisfecha

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6

Ana Patricia

Aug 10, 2025

·

Stayed 4 nights

El lugar es bonito, no hay nada cerca, lo único que hay cerca es un Chedraui y un Oxxo, tiene vista al mar pero no acceso y muy a lo lejos. Pero la atención del personal y el servicio terrible

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10

Araceli

Mar 29, 2025

·

Stayed 7 nights

I stayed 6 nights end of March. Staff was amazing and friendly, restaurant service impeccable and all my dishes breakfast and dinner were delicious, pool clean, distance to centro less than 10 min. Close to shopping centers and beaches. Rooms have full size toiletries. Older rooms but clean and comfy. Suggestions, fridge and microwave and better lighting in the room. Some light music in restaurant would be nice. A small shop w snacks, water, pop etc. I definitely will be returning. Thank you. Very nice and helpful staff. Massages a plus. Gracias de Chicago

10

Deb

Mar 24, 2023

·

Stayed 7 nights

excellent location… lovely little hotel

6

Belen

Mar 19, 2025

·

Stayed 1 night

Realmente esperaba pasar una mejor experiencia, el cuarto es muy básico, hay ruido de construcción todo el día y música, no hay elevadores, hay q caminar unos 15 o 20 minutos para poder hacer compras o ir a la playa.

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8

Juan M

Jun 11, 2022

·

Stayed 5 nights

The location is very convenient. The hotel has a nice views and it was very clean.

10

Darrell

Nov 3, 2024

·

Stayed 9 nights

Great staff always willing to help you. Location is away from the busy traffic, but walkable to all locations.

10

Johanna

Dec 17, 2023

·

Stayed 8 nights

The view from the hotel is amazing! Being up on the hill, there is gorgeous landscape as far as the eye can see. The hotel itself is beautiful and very clean. The grounds are beautifully kept and right now they have lovely lights and decorations for the Christmas season. The bed and pillows were incredibly comfortable, we slept so well! We enjoyed swimming in the pools, again very clean and well kept. The staff were really nice, helpful and pleasant. The hotel is in a fantastic location, about 15-20 min walk to Santa Cruz, or La Crucecita center, or Playa Chahue. We walked everywhere (day and night) and loved it, always felt safe. There's also a large supermarket about 5 min walking distance, which made it so easy to get anything you need. We loved our stay at Princess Mayev hotel and will definitely stay again next time we come to Huatulco!

10

Rosa

Aug 27, 2023

·

Stayed 2 nights

No está muy cerca del centro pero el servicio de taxis muy barato y puntual.

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Dining

On‑site restaurant is often called tasty and good value, including breakfast; staff accommodate special requests. Some guests found prices high or food quality inconsistent.

Related guest reviews

8

Tara

Nov 18, 2025

·

Stayed 7 nights

Great hotel, good value. The hotel is very clean, staff is really good, the pool is excellent. Restaurant is good, a little over priced. People with mobility issues may have a problem, lots of stairs, no elevators. Coffee machine and fridge in room would be a good idea. Ice machine was broken while we were there, but got ice from bar. Also, the lightning is not the best around hotel. Overall, had a great stay, plan to return there next year. I do recommend this hotel.

10

John

Jun 22, 2024

·

Stayed 2 nights

Great views, excellent location. Restaurant was a lovely surprise, very good menu, nicely prepared. 4 stars may be a stretch, but not by much.

10

Kathy

Sep 8, 2024

·

Stayed 4 nights

In the restaurant they can prepare the dish as you request even if it is not on the menu.

8

Abigail

Apr 1, 2025

·

Stayed 3 nights

Very nice hotel, nice pools and friendly staff, restaurant very good food and service.

6

Julian

Nov 16, 2024

·

Stayed 3 nights

The hotel is in a good location only about 6-8 minutes from the beach Le Entrega, by taxi. The hotel is quiet and the pool is very nice and the view is amazing and the staff is great, but it is definitely time to do some updating. The furniture is old and there was a hole where the ceiling fan was. They don’t offer towels to take to the beach so you might have to be sneaky about it. The food is awful and very expensive. Eat elsewhere. I ordered a steak and it was dry, chewy and it looked grey.

8

Espiridión René

Aug 7, 2025

·

Stayed 3 nights

Buffet breakfast

10

DULCE MARIA

Jun 12, 2025

·

Stayed 3 nights

Muy bonito hotel, con personal amable y servicial. Recámaras cómodas, limpias y lindas. La comida del restaurante es deliciosa. Sin duda volveré a hospedarme.

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10

Araceli

Mar 29, 2025

·

Stayed 7 nights

I stayed 6 nights end of March. Staff was amazing and friendly, restaurant service impeccable and all my dishes breakfast and dinner were delicious, pool clean, distance to centro less than 10 min. Close to shopping centers and beaches. Rooms have full size toiletries. Older rooms but clean and comfy. Suggestions, fridge and microwave and better lighting in the room. Some light music in restaurant would be nice. A small shop w snacks, water, pop etc. I definitely will be returning. Thank you. Very nice and helpful staff. Massages a plus. Gracias de Chicago

10

Jeffrey

Feb 25, 2023

·

Stayed 3 nights

great atmosphere food in restaurant was great will definitely stay there again

10

Davina

Nov 11, 2025

·

Stayed 3 nights

Clean room, attentive staff, tasty food at the restaurant

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Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $128	3 $110	4 $113	5 $111	6 $129	7 $132
8 $120	9 $121	10 $120	11 $122	12 $121	13 $132	14 $130
15 $132	16 $131	17 $127	18 $126	19 $124	20 $127	21 $127
22 $124	23	24	25	26	27	28 $126
29 $126	30 $128

Princess Mayev

Prices for Princess Mayev

Monthly average prices

About this property

Location

Room options

Classic Room

Villa, Mountain View

Deluxe Double Room, 2 Double Beds, Poolside

Family Room

Room, 2 Double Beds, Ocean View

Guest reviews of Princess Mayev

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Princess Mayev

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $96	28 $96	29 $96	30 $94	31 $113