Is parking available at the property?

Yes, free self-parking is available on-site, although parking is limited.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 10 per pet, per night, and a deposit of USD 50 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including elevators and step-free entrances.

What is the location of the hotel in relation to key landmarks?

The hotel is located in South San Antonio, within a 10-minute drive of River Walk and Lackland Air Force Base. It is approximately 7.2 miles from the Henry B. González Convention Center and 7.5 miles from Alamodome.

What are the policies for children staying at the hotel?

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

WoodSpring Suites San Antonio South

Average nightly price at WoodSpring Suites San Antonio South by month, last 12 months (USD)
Month	Average price
January	$52
February	$66
March	$69
April	$69
May	$67
June	$59
July	$62
August	$63
September	$63
October	$67
November	$56
December	$61

What guests think

At WoodSpring Suites San Antonio South, reviews describe a budget, extended-stay style property with kitchenettes and gated parking, but frequent cleanliness problems, pest sightings, maintenance issues, and inconsistent service shape much of the guest experience.

Multiple reviews mention roaches, musty or smoke odors, and worn fixtures. Guests also report broken or unreliable amenities like toilets, doors, TVs, elevators, and gate access, plus limited housekeeping, shortage of towels, and difficulty getting Wi-Fi codes or support. Some found staff helpful and the price or security acceptable. Expect a no-frills stay with notable upkeep trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Kitchenettes with stoves and full-size fridges are provided, but cookware and utensils are often missing. Reviews cite recurring issues with the elevator and gated access, plus limited or broken amenities like vending/ice machines and no pool.

Related guest reviews

4

Linda

Nov 14, 2025

·

Stayed 3 nights

I came into San Antonio for my grand-daughter’s Air Force graduation. When arrived to room it was definitely not what the pictures looked like. Refrigerator was rusty on outside, small kitchenette however no utensils, no pots or pans. The bed was a platt form bed that was very uncomfortable, not to mention the door did not shut unless you pulled up on it. Was able to get another room upstairs that was not much better, 3rd floor, elevator was broken the front desk lady that changed the room was helpful at the moment as she is taking us to two different floors to look at rooms explained the elevator had to be hit or pushed on to make it work. The second day there when we got back from base the elevator had a sign stating did not work. Ask front desk for more towels my husband was told after walking down 3 flights of stairs that he had to bring the other towels down first. All that was said to us was they were under new management and the place was going under construction I laughed. Nice way to cover things never saw one repair taking place. This was definitely not the experience far as a hotel I wanted to experience while here in San Antonio for such a great event.

10

Jye

Mar 22, 2025

·

Stayed 1 night

Staff was very friendly! It appears they are working very hard for guests to have a good stay. It was mostly clean, but there are a very stains that should be addressed. Also, most things are in working order, but the walking gate from outside the fence to the front door was not working.

10

Ruth

Apr 29, 2024

·

Stayed 2 nights

I didn’t like that the beds were too small. There wasn’t a pool. Overall everything else was good.

6

Jose

Aug 23, 2024

·

Stayed 1 night

Hotel felt more like an apartment complex rather than a hotel, front desk reception was super friendly. Rooms were clean. Would recommend if you’re seeking an extended stay. As they do provide stove, refrigerator, etc.

10

Samuel

Apr 11, 2023

·

Stayed 7 nights

The rooms were nice and were clean when we got there. I like that it was gated but i feel like it did smell like smoke a lot inside

6

Victor

Jun 22, 2024

·

Stayed 1 night

Beds were not comfortable. Door to the bathroom was cracked. No ice machine. Vending machine was broken.

4

Carlos

Oct 28, 2024

·

Stayed 1 night

No toiletries, rouches in the room, elevator did not work all the time and had to use stairs, and checking out was not easy.

4

Aaron

Oct 26, 2025

·

Stayed 1 night

If you arrive after hours, they do not Mann the lobby desk overnight. Secondly if you leave your room key in the room when you’re checking out, you can’t get out of the gate and have to have the lobby. Let you into the gated fence. I understand the safety concerns, but we might need to think through better ways to do that because how am I supposed to use my key to get into after I’ve already checked out unless I’m keeping the key and I don’t wanna do that. It’s just weird

10

Johana

Aug 12, 2024

·

Stayed 1 night

Easy to book on Expedia, secure. The conditions of the hotel were good, clean and also equipped with a refrigerator, microwave oven, there were glasses but t is necessary to place a water bottle or water dispenser since we were in summer and the temperature was 100 degrees Fahrenheit.

6

Aimee

Dec 14, 2024

·

Stayed 1 night

Room floor was dirty with old hair ties, hair and dirt in bath tub, bathroom vent full of dust. Toilet was clogged when got in room good thing we only needed the room a few hours to sleep for the night and my little is still in diapers. Fence Gate to get into parking lot not working so had to use drive thru gate to walk to gated parking lot.

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Cleanliness

Cleanliness is a recurring concern, with many reports of roaches, odors (smoke or musty), mold, and unclean bathrooms or linens. A few guests found rooms clean, but standards appear inconsistent.

Related guest reviews

6

Rosemary

Jan 3, 2025

·

Stayed 3 nights

We seen many roaches in the room. Wasn’t very clean.

10

Amelia

Apr 13, 2024

·

Stayed 2 nights

Professional friendly cleaning excellent helpful

6

Betty

Dec 31, 2024

·

Stayed 1 night

Facility needs to be exterminate. Baby roaches in room.

4

Montanesha

Nov 4, 2025

·

Stayed 1 night

The room was not necessarily dirty but it just was not up to part. The refrigerator was very old and had rust all over the front, from top to bottom. The microwave was very old. The tub in the bathroom had a piece missing from it, which also had that old rust on it. Sink in bathroom was some what coming apart. Defiantly wasn’t comfortable bathing. The smoke alarm also went off early the next morning. I would return. The hotel defiantly needs to be updated. In there were barely any channels to watch on tv.

4

Roselina

Oct 26, 2023

·

Stayed 1 night

The only positive thing was check in. The guy up front was fast. There were too many negatives to take pictures of. The shower hand held had nowhere to go, just was on the floor; it fell on my foot while I was showering. Moldy shower all around base. The sheets smelled. I cannot recommend this hotel.

6

Christine

Jan 1, 2024

·

Stayed 1 night

For the price I was expecting less but I was very surprised and very pleased with this hotel. Aside from being able to hear the traffic off the highway our room was clean. It had a little bit of an odd smell but other than that room was very clean so was the restroom. No eeks or surprises. Bed was clean and free of any spots. I’d stay here again

2

Maria del Socorro

Mar 15, 2023

·

Stayed 2 nights

This place was horrible. I had to leave one day earlier. I could not stay another night. The bathroom and the room had roaches . The bathroom had mold . I would never stay here again!!!

6

norma

Mar 16, 2025

·

Stayed 2 nights

The room had a horrible odor and so did the hallways. The microwave oven did not function. The beds were not comfortable and housekeeping did not clean our room or give us fresh towels. I will not stay there again.

2

George

Dec 31, 2024

·

Stayed 4 nights

This hotel is disgusting! It was dirty there were roaches everywhere and it smelled horrible. I opened the refrigerator and there were roaches inside and a crushed Roach in the door, I would not recommend this hotel to anyone I wish I could get my money back.

6

Aimee

Dec 14, 2024

·

Stayed 1 night

Room floor was dirty with old hair ties, hair and dirt in bath tub, bathroom vent full of dust. Toilet was clogged when got in room good thing we only needed the room a few hours to sleep for the night and my little is still in diapers. Fence Gate to get into parking lot not working so had to use drive thru gate to walk to gated parking lot.

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Rooms

Rooms feel worn, with dated appliances and fixtures, uncomfortable beds and pillows, and frequent noise from the highway or other guests. Several guests had problems with doors or TVs and struggled to obtain Wi-Fi access codes.

Related guest reviews

6

Sandy

Jun 8, 2025

·

Stayed 3 nights

after staying 7 nights still NO ACCESS CODES for WIFI, towels not exchanged, bed linens not exchanged, small gate does not open with card, I called 36 hours ahead to cancel the last night and was told I would not get refund. I found several roaches after day 5 in the room.

4

CHRISTIAN CHAN

May 9, 2024

·

Stayed 1 night

Beds and pillows are terrible

8

Estella

Jul 23, 2023

·

Stayed 1 night

The tv and remote didn’t work .the ladies in front desk where not helpful or friendly

6

Sandy

Jun 8, 2025

·

Stayed 3 nights

No wifi ACCESS CODES ,

4

Montanesha

Nov 4, 2025

·

Stayed 1 night

The room was not necessarily dirty but it just was not up to part. The refrigerator was very old and had rust all over the front, from top to bottom. The microwave was very old. The tub in the bathroom had a piece missing from it, which also had that old rust on it. Sink in bathroom was some what coming apart. Defiantly wasn’t comfortable bathing. The smoke alarm also went off early the next morning. I would return. The hotel defiantly needs to be updated. In there were barely any channels to watch on tv.

6

Daracely

Jan 30, 2023

·

Stayed 1 night

It was fine, but the toilet didn’t flush and there was a roach on the sink as soon as we walked in. The people in the room above us were stomping around for an hour at 2am, but that’s not the hotel’s fault. Overall, it could’ve been worse. I’d stay somewhere else if I had to stay for more than one night.

6

Victor

Jun 22, 2024

·

Stayed 1 night

Beds were not comfortable. Door to the bathroom was cracked. No ice machine. Vending machine was broken.

4

Omar

Mar 14, 2025

·

Stayed 4 nights

Stayed here 4 nights and they were not good. The hallways stank, the beds were uncomfortable and made alot of noise when moving, the people on the room on top of us made so much noise running around that we had a hard time sleeping, the floor in our room was sticky, the water at the shower kept switching between hot/cold every couple of seconds, our room was right next to the expressway and we heard traffic all night,Overall the stay was not good.

6

Christine

Jan 1, 2024

·

Stayed 1 night

For the price I was expecting less but I was very surprised and very pleased with this hotel. Aside from being able to hear the traffic off the highway our room was clean. It had a little bit of an odd smell but other than that room was very clean so was the restroom. No eeks or surprises. Bed was clean and free of any spots. I’d stay here again

6

norma

Mar 16, 2025

·

Stayed 2 nights

The room had a horrible odor and so did the hallways. The microwave oven did not function. The beds were not comfortable and housekeeping did not clean our room or give us fresh towels. I will not stay there again.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent, with reports of rudeness, limited desk hours or absence, slow check-in, and poor follow-up on maintenance; towel exchanges and housekeeping are restricted during stays. Some staff members are praised as helpful or friendly.

Related guest reviews

4

Brian

Mar 12, 2023

·

Stayed 6 nights

No maid service No maintenance Had a slow flushing toilet when we arrived We were told to come down and get a plunger to repair ourselves!! My wife and I stayed and were given one face towel and one bath towel to share!!!! When we went to front desk to ask for additional towels the dark skin woman replied with major attitude saying we had to turn in used towel to trade for a fresh one

2

Robert Rene

Jun 16, 2025

·

Stayed 1 night

Rented a room for a 21 and older event. Took a Lyft all the way downtown just to notice that I did not have my ID. Had to go all the way back and was stopped by Destiny on the way in. She stated “I think I kept your ID, I have a bad habit of doing that.” I was in my room for at least an hour before I left. She did not call my room or bring it up to me. Tried to talk to the manager Jose the next day and inform him that his employee was incompetent but he was apparently too busy to talk to me. Made his other employee tell me that it was just a mistake on Destiny’s end. Do not stay here ever. They do not care about their guests.

2

Stormy

Mar 19, 2023

·

Called before we left our house to make sure our reservation would still be good seeing as we wouldn’t make it to San Antonio til 1am. The guy who answered said we would be good. Made the drive, got there, and they gave our room away so we had no where to stay in the middle of the night! Completely unacceptable. My parents got there earlier in the evening and also confirmed we’d be okay to come in so late and he was also told we’d be ok. Apparently it’s “first come, first serve” even for already reserved rooms! The next morning, my dad wanted to speak to a manager and there wasn’t one on duty so he was asked to wait for one to arrive.

6

Richard

Feb 11, 2023

·

Stayed 7 nights

only cleans rooms every 2 weeks or they charge you if you ask for a room clean

2

Ahbeni

Jan 24, 2025

·

Stayed 1 night

John at the front desk was amazing. We switch room 3 times, because the first room had toilet and shower issues. The second room had legit bed bugs crawling in the floors when we turned the lights on. Very uncomfortable stay. Would not stay and woodsuites again. The halls smelt like dogs and cigs. The hotel is very run down. But John was amazing and helped us through it all. Very good employee but just a horrible building.

6

Kenny

Jan 3, 2025

·

Stayed 2 nights

Unfortunately found few bugs in the room I stayed in. Tv wasn’t working which I call reception and they said they would take a few mins to assist us. An hour went by ..called again and apologized they forgot but would be there in a min. Never came.

8

Ann

Sep 4, 2023

·

Stayed 1 night

Check in was a bit long but I’ve been double charged before and I was about to again. Not necessarily the gentleman fault, manager eventually came to help him and train him.

10

Sharon

Aug 1, 2024

·

Stayed 2 nights

The Staff at Front Desk was very considerate and pleasant to us

4

Aaron

Oct 26, 2025

·

Stayed 1 night

If you arrive after hours, they do not Mann the lobby desk overnight. Secondly if you leave your room key in the room when you’re checking out, you can’t get out of the gate and have to have the lobby. Let you into the gated fence. I understand the safety concerns, but we might need to think through better ways to do that because how am I supposed to use my key to get into after I’ve already checked out unless I’m keeping the key and I don’t wanna do that. It’s just weird

4

John

Aug 26, 2023

·

Stayed 1 night

the man at the front desk was rude and not friendly. the hotel is very dirty. in my room the sheets are terrible and there were many cockroaches. I couldn't make the claim because when I left the hotel, the curtain was closed, although you could see that there were people on the other side, I knocked on the window several times but no one opened it. In short, lousy service.

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AI-generated summary based on recent guest reviews

Location

Gated property with some guests noting safety, but highway proximity leads to traffic noise for several rooms. A few reviewers called the location convenient, though specifics about attractions are limited.

Related guest reviews

6

Jessica

Apr 25, 2023

·

Stayed 7 nights

The property was easily accessible and safe. The room was clean, but the bed was uncomfortable.

4

Shaun

Apr 8, 2024

·

Stayed 2 nights

Very limited service. Toilet wouldn’t flush. Shower had a running leak. Hotel has clean but poorly maintained. Desk personnel are friendly but hours are limited. Once you check in there are no refunds. There is a lot of noise from the road and the other guests. It was clean and I felt safe.

10

rudy

Jul 4, 2024

·

Stayed 7 nights

Great location. Good service , staff helpful

8

adeola

May 29, 2023

·

Stayed 3 nights

Quiet, not that bad.

10

Samuel

Apr 11, 2023

·

Stayed 7 nights

The rooms were nice and were clean when we got there. I like that it was gated but i feel like it did smell like smoke a lot inside

10

Kristi

Dec 3, 2023

·

Stayed 6 nights

Quiet and safe

4

Omar

Mar 14, 2025

·

Stayed 4 nights

Stayed here 4 nights and they were not good. The hallways stank, the beds were uncomfortable and made alot of noise when moving, the people on the room on top of us made so much noise running around that we had a hard time sleeping, the floor in our room was sticky, the water at the shower kept switching between hot/cold every couple of seconds, our room was right next to the expressway and we heard traffic all night,Overall the stay was not good.

6

Christine

Jan 1, 2024

·

Stayed 1 night

For the price I was expecting less but I was very surprised and very pleased with this hotel. Aside from being able to hear the traffic off the highway our room was clean. It had a little bit of an odd smell but other than that room was very clean so was the restroom. No eeks or surprises. Bed was clean and free of any spots. I’d stay here again

10

Maria

May 4, 2025

·

Stayed 13 nights

Safe and quiet

6

Aimee

Dec 14, 2024

·

Stayed 1 night

Room floor was dirty with old hair ties, hair and dirt in bath tub, bathroom vent full of dust. Toilet was clogged when got in room good thing we only needed the room a few hours to sleep for the night and my little is still in diapers. Fence Gate to get into parking lot not working so had to use drive thru gate to walk to gated parking lot.

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AI-generated summary based on recent guest reviews

Dining

A few reviews note there’s no breakfast or coffee, and in-room kitchens often lack cookware or utensils, limiting meal preparation.

Related guest reviews

4

Linda

Nov 14, 2025

·

Stayed 3 nights

I came into San Antonio for my grand-daughter’s Air Force graduation. When arrived to room it was definitely not what the pictures looked like. Refrigerator was rusty on outside, small kitchenette however no utensils, no pots or pans. The bed was a platt form bed that was very uncomfortable, not to mention the door did not shut unless you pulled up on it. Was able to get another room upstairs that was not much better, 3rd floor, elevator was broken the front desk lady that changed the room was helpful at the moment as she is taking us to two different floors to look at rooms explained the elevator had to be hit or pushed on to make it work. The second day there when we got back from base the elevator had a sign stating did not work. Ask front desk for more towels my husband was told after walking down 3 flights of stairs that he had to bring the other towels down first. All that was said to us was they were under new management and the place was going under construction I laughed. Nice way to cover things never saw one repair taking place. This was definitely not the experience far as a hotel I wanted to experience while here in San Antonio for such a great event.

6

Thelma

Feb 7, 2023

·

Stayed 1 night

The property was managed well, and the check-in girl was friendly. But it had terrible office hours and the room we stayed in had a drip in the bathtub. That drip sound even after closing the door to the bathroom was annoying. I could hear it and it kept me up most of the night so my sleep was not restful. Which I did report to the front desk worker. So I can't be sure if that had never been reported before, but I know that had to be there for some time because of the amount of water coming out of it. So had it been reported, it had not been fixed. Hopefully if it had not been reported before I did, that it will be fixed. Also, I checked in 4 persons and there were only towels for 2 so I had to request more towels which was a bit annoying. And the other bad thing is that there is no breakfast served in this place. Other than that, the place was clean. I probably would stay here again.

4

Montanesha

Nov 4, 2025

·

Stayed 1 night

The room was not necessarily dirty but it just was not up to part. The refrigerator was very old and had rust all over the front, from top to bottom. The microwave was very old. The tub in the bathroom had a piece missing from it, which also had that old rust on it. Sink in bathroom was some what coming apart. Defiantly wasn’t comfortable bathing. The smoke alarm also went off early the next morning. I would return. The hotel defiantly needs to be updated. In there were barely any channels to watch on tv.

6

Jose

Aug 23, 2024

·

Stayed 1 night

Hotel felt more like an apartment complex rather than a hotel, front desk reception was super friendly. Rooms were clean. Would recommend if you’re seeking an extended stay. As they do provide stove, refrigerator, etc.

6

Paticia

Jun 11, 2023

·

Stayed 1 night

We stayed in 320 and there was black mold in the restroom above the shower. The towels were dirty. The kitchen cabinets has german roaches. The beds were uncomfortable, and the pillows had no cushion. However, the lady that greeted me was amazing.

6

Victor

Jun 22, 2024

·

Stayed 1 night

Beds were not comfortable. Door to the bathroom was cracked. No ice machine. Vending machine was broken.

2

Della

May 30, 2025

·

Stayed 2 nights

It’s was horrible. NO COFFEE!!! Beds & pillows were like cardboard. Rude desk people. No way to cook anything yet it had a couple burners. Worst hotel I’ve ever been in.

6

Leonor

Oct 23, 2024

·

Stayed 1 night

The stay was very average. Many problems in the rooms. Faucets were broken, couldn't take a bath as the faucet was set to shower and could not release. Air conditioner was cool and not cold.

10

Mark

Mar 18, 2023

·

Stayed 2 nights

A full size fridge, good value all the way around.

10

Johana

Aug 12, 2024

·

Stayed 1 night

Easy to book on Expedia, secure. The conditions of the hotel were good, clean and also equipped with a refrigerator, microwave oven, there were glasses but t is necessary to place a water bottle or water dispenser since we were in summer and the temperature was 100 degrees Fahrenheit.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $72
18 $60	19 $60	20 $62	21 $63	22 $63	23 $71	24 $72
25 $63	26 $63	27 $59	28 $60	29 $64	30 $72	31 $71

Su	Mo	Tu	We	Th	Fr	Sa
1 $66	2 $65	3 $68	4 $66	5 $66	6 $79	7 $82
8 $65	9 $65	10 $66	11 $63	12 $64	13 $79	14 $79
15 $65	16 $66	17 $64	18 $68	19 $68	20 $83	21 $82
22 $68	23 $68	24 $68	25 $71	26 $68	27 $81	28 $81
29 $66	30 $68

WoodSpring Suites San Antonio South

Prices for WoodSpring Suites San Antonio South

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 2 Double Beds, Accessible

Standard Room, 2 Double Beds

Room, 1 Queen Bed, Accessible

Guest reviews of WoodSpring Suites San Antonio South

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WoodSpring Suites San Antonio South

Considering this hotel for your San Antonio trip?

Prices for upcoming dates