Is parking available at the property?

Free self-parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to noon for a fee, approximately MXN 380 to 490 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Tijuana, within a 5-minute drive of San Ysidro Border Crossing and CAS Visa USA. It is approximately 14.1 miles from Rosarito Beach and 3 miles from Las Americas Premium Outlets.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Real del Rio Tijuana - 4-Star Comfort

Average nightly price at Hotel Real del Rio by month, last 12 months (USD)
Month	Average price
January	$115
February	$138
March	$137
April	$130
May	$130
June	$127
July	$122
August	$123
September	$118
October	$106
November	$120
December	$113

What guests think

Across many reviews, Hotel Real del Rio is praised for very clean, modern rooms, friendly staff, and a convenient, safe Zona Rio location near restaurants and clinics, delivering a comfortable base for dental visits, errands, or short stays.

Guests appreciate the rooftop jacuzzis, sauna, and gym, and many value the secure underground parking, though spaces can be limited or offsite overflow is used. Common drawbacks include construction noise nearby, thin walls or door noise, and the lack of in-room fridges or coffee makers in standard rooms; hot tubs can be cool, dirty, or close early. Some also note inconsistent front-desk service and confusion over deposits or extra charges. Overall, expect dependable comfort and value in a handy Tijuana base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Rooftop jacuzzis, sauna, and the gym are popular, and many appreciate the secure underground parking. Downsides include limited parking availability or offsite overflow and occasional spa issues (cool or dirty water, one tub out, and early closing).

Related guest reviews

10

Christine

Oct 9, 2025

·

Stayed 1 night

I always stay here.The staff super nice.I love the decor!! my room clean and modern. Great shower!! Rooftop jacuzzi is wonderful. Highly recommend ♥️

8

Jacob

Aug 5, 2025

·

Stayed 1 night

Everything was nice, except for the fact the the Jacuzzi water was dirty

8

Jeremy

Aug 1, 2025

·

Stayed 2 nights

The hot tubs were not warm

10

Kevin

Jan 22, 2024

·

Stayed 1 night

The hotel is very nice, but way short of parking for the Facilities, Once you park in the facilities, don't move your car. Cause you won't have a spot when you come back.

8

Gabriela I

Sep 17, 2025

·

Stayed 1 night

Nicely remodeled hotel. Rooms are beautifully decorated. Conveniently located, however the area is noisy and congested during day time due to construction of a hospital building next door. The only observation will be extending the jacuzzi hours after 9 pm for guests to have more time to enjoy the beautiful area.

10

Roberto

Dec 6, 2024

·

Stayed 2 nights

Place was very elegant and staff are always smiling and very willing to help out on any questions or needs you may have. The rooms are very nice and very clean. The terrace was so beautiful and the top floor with gym and jacuzzi and sauna was the cherry on top.

10

Arturo

Dec 15, 2024

·

Stayed 1 night

Breakfast option was convenient. Only observation is parking availability is scarce. If you come too late to the property, secondary secured parking option is not at the main property. Overall, good, remodeled, very clean hotel property near the San Ysidro border crossing was very nice.

10

Christine

Oct 24, 2025

·

Stayed 1 night

Some construction on the street but didnt bother me..found a great place to get coffee across the street..good restaurant options..hotel has a good breakfast..very friendly best part for me is the rooftop jacuzzi..lovely..

10

Saulo

May 12, 2025

·

Stayed 1 night

Cafe da manhã excelente. Piscina quente e fria, com sauna. Excelente estado e condições de uso.

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10

liliana

Aug 25, 2025

·

Stayed 3 nights

Very nice hotel clean, modern furniture and decor, good access to the building. Only thing to complain may be the Jacuzzi they're normal size but one wasn't in good working condition. But other than that everything was good. Definitely I will come back!!

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Cleanliness

Reviews consistently highlight very clean rooms and common areas, with housekeeping attentive. A few note odors (sewage or cigarette), rough or smelly towels, and isolated maintenance wear.

Related guest reviews

10

Martha

Nov 2, 2025

·

Stayed 2 nights

Very nice and clean! Didn’t have to ask to have have it cleaned they automatically came and cleaned and brought clean towels. Didn’t have to time for the amenities my husband and I came for a Funeral. We did eat at Restaurant and the food was great. Thank You!

10

Rafael

Jan 7, 2025

·

Stayed 2 nights

Room was super clean! Staff was seen cleaning everywhere. I would have to say it was one of the cleanest Hotels I've ever stayed at. We have kids so clean floors in the rooms are valued very much. The staff was wonderful! Hidden Gem!

10

Karim

Oct 14, 2025

·

Stayed 1 night

Very clean

6

Chrisdon

Nov 18, 2025

·

Stayed 1 night

The sheets were a bit rough, and the walls were so thin that I could hear the person in the room next to me. The towels also smelled unpleasant and felt rough. On a positive note, the shower was nice and the water felt much softer and good pressure compared to other nearby hotels. However, this establishment doesn't seem geared toward English-speaking American guests, as everything-from signage to TV channels—was only in Spanish. The buffet, though, was good. Lucerna and the K Tower are very nice and geared towards English-speaking individuals

6

D

Apr 10, 2025

·

I’ve stayed in the hotel three separate visits. The first two visits were great; easy checkin process, room was clean both times. My third visit will be my last visit. For my third stay at this hotel, the check in process was quick and easy again, and as soon as I entered the room (along with the entire floor), it smelled of cigarettes; I mentioned this to the front desk staff and he said it’s probably coming from outside

10

Denise

Jan 26, 2026

·

Stayed 2 nights

Clean and modern room. Sound-proofed. Covenient location with easy walkability. Helpful staff. As I stayed several nights i would have liked a small in-room fridge without having to move to another i believe pricier room. Great breakfast in hotel restaurant. NIce servers. Felt welcomed. Bathroom and sink areas could use hooks for towels and robe. Grab-bars needed in shower for safety. Also, must rememebr to fully close door to room whenever exited or entered otherwise door to room has tendency to remian open and unlocked.

10

Fernando

May 18, 2025

·

Stayed 2 nights

Bastante bien solo que la habitación tenía olor a cañería

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8

tiffany

May 2, 2025

·

Stayed 2 nights

Bathroom needed to be updated. Wall near the floor was rotting.

10

Hugo

Nov 28, 2025

·

Stayed 1 night

This place was very clean, costumer service was excellent. Definitely, this will be the hotel i will stay every time i come to Tijuana.

10

lidia

Oct 24, 2025

·

Stayed 2 nights

room was ok had an wet odor. shower leaked

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Rooms

Remodeled rooms feel modern and comfortable, with strong showers and good beds. Some guests mention smaller layouts, thin walls or door noise, occasional A/C or TV casting issues, and missing in-room fridges or coffee makers in standard categories.

Related guest reviews

6

Maria

Oct 14, 2024

·

Stayed 1 night

You can hear the conversations of the people next rooms and they're tv as well

10

Bonnie

Apr 13, 2024

·

Stayed 1 night

This hotel is 28 years old, but has recently been remodeled and is new to us. We go to Tijuana for dental treatment (the office we go to is on the next street over) and this place was offered at an attractive rate. We are thrilled to discover it! The thing we like the most is that we can connect our devices to the 55 inch smart TV and have English language entertainment in the evenings. At the hotels we have previously used in Tijuana, there have been one or two channels in English. Here, we can choose from various streaming apps, rent movies, or connect via Bluetooth, Chromecast, or HDMI (bring your own cable). Not to mention that the beds are comfortable and the hotel and neighborhood are quiet. There's a restaurant and waitress Norma steered us to the delicious shrimp tacos. We hope to stay here again.

10

D

Jul 31, 2025

·

Stayed 1 night

Easy check in. Secured and covered parking. Clean room. This was my fourth visit. No cigarette smell this time. No microwave, coffee maker, nor refrigerator in the room. I didn’t try the breakfast, but I was able to view the gym and the machines and gymnasium were nice and clean. Lobby is clean and great for eating outside of your room while still being inside. Nighttime staff are my favorite, always helpful to give me an extra towel and an extra blanket. Convenient location, close to stores, restaurants, and medical offices.

10

Eny

May 27, 2025

·

Stayed 2 nights

Room was spacious the service was superb and overall I felt safe and well informed of the amenities. The location was perfect!

8

Monica

Sep 4, 2025

·

Stayed 1 night

Staff is very friendly and helpful when we arrived to our room our Ac was not working properly they sent someone to look at it and still didn’t work so maybe 1 hour later they changed our room and after that everything was fine,

10

lluvia

Oct 6, 2025

·

Stayed 1 night

Very nice and new hotel!

10

Fidel

Nov 8, 2025

·

Stayed 2 nights

Great hotel very clean and modern

10

Juan

Dec 23, 2023

·

Stayed 1 night

I stayed in masters room clean and spacious

8

Elias

Oct 8, 2025

·

Stayed 1 night

Room alittle small but beds very comfortable, felt safe a lot of dining options super close

8

Gabriela

May 17, 2025

·

Stayed 1 night

The room are updated but on the smaller side. The shower was 10/10

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Service

Staff are widely described as friendly, helpful, and efficient at check-in. However, multiple reviews report inconsistent front-desk treatment and confusion over deposits, extra charges, late checkout, or cancellation policies.

Related guest reviews

4

Héctor

Nov 20, 2025

·

Stayed 1 night

Personal de recepción poco empatico y nada servicial. Quizá les falta capacitación o están mal pagados.

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4

luis

Aug 16, 2025

·

Stayed 2 nights

very bad service at the reception desk .

10

Sean

Nov 3, 2024

·

Stayed 3 nights

Helpful concierge, English speaking staff with secure parking close to shopping district.

10

Jose

Jul 7, 2025

·

Stayed 2 nights

Everything was excellent. Will be staying here again. Great attentive staff.

10

Jesus

Nov 28, 2025

·

Stayed 1 night

Customer Service at the Hotel and Restaurant

10

Jesus

Nov 15, 2024

·

Stayed 1 night

The Customer Service was perfect from checking in till you leave will stay there everytime I visit TJ

2

Ninoska

Jul 14, 2025

·

Stayed 1 night

The hotel had a good location. It was clean. But the room didn't have a view at all. We couldn't open the curtains because the window was to the hall way where everyone walked. The restaurant employees were great starting with their manager Javier. But terrible customer service from the front desk at the hotel. They like to charge for everything and nothing. I booked with hotel.com. The room was good for 3 people. But they charged me 40.00 extra for the third person. I was going to stay only one day and decided to stay a second night. They charged extra $8.00 for checking out and checking in at the same room. It was like they were punishing me to stay the second night. I paid for breakfast in advance but they didn't want us to use it for the second day. They wanted us to use it in the third day. I explained to them that I wasn't going to stay all night. I was planning to leave early. But it was so hard for them to be polite empathize and have some courtesy. They don't care about their customers. It is almost like they don't want their customers to go back to the same hotel. That's the way I understood. It is very unfortunate because I was planning to go back. All of these people that work at the front desk need a class of how to conduct themselves in front of a customer. On my line of work I have to talk to customers all day long and if I would treat a customer the way they treated me I would loose my job in a second.

2

Jorge

Mar 26, 2025

·

Stayed 1 night

Me pidieron un depósito de 20$ y el recepcionista me dijo que al siguiente día me lo devolverían, cosa que nunca pasó, no me pesan los 20 $ sino el echo de quedarse con mi dinero

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10

Amy

Aug 14, 2025

·

Stayed 2 nights

Excellent customer service

4

GR

Sep 2, 2025

·

Stayed 1 night

The hotel was in good conditions my chief issue was with the front desk staff at check in they made me feel very uneasy and not welcomed. I did not appreciate the front desk attitude towards me and my wife

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Location

Centrally located in Zona Rio, walkable to restaurants, clinics, and near the border; many feel safe and find it convenient. Construction nearby sometimes brings daytime noise or odors, and the hotel can feel tucked away.

Related guest reviews

10

Joseph

Nov 21, 2025

·

Stayed 2 nights

The hotel is located in a quiet area. Parking structure is gated and secured. They have someone checking cars in and out. So that gives you peace of mind. The hotel is beautiful as soon as you step in. Clean, stylish and very modern. The staff is so friendly and helpful. The rooms are nice, you are welcomed with your name on the TV screen. I will say you can hear your neighbors opening and closing the door. Other than that it's a really nice hotel to stay at. I will be staying there again on my next trip.

10

Alfonso

Oct 8, 2024

·

Stayed 1 night

Great location and walking distance from shopping malls

10

James

Oct 27, 2025

·

Stayed 2 nights

Very nice and clean place free parking . Breakfast is delicious with a variety of different foods and juices also sweet Mexican bread.. recommend also so close to a lot of dental and facial places walking distance…. Not to far from border…

10

Yeva

Oct 24, 2025

·

Stayed 2 nights

Close to where we had to goz but th construction and the smell was unbelievable. I almost threw up being outside. The sheets and everything you touch, buy, eat smells like sewage and very very bad air quality. When I Came back to LA, I couldn't stop going outside and just breathe normally. No I e talks about the quality of air and the smell in TJ. It's just WOW!

8

Gustavo

Jun 24, 2025

·

Stayed 5 nights

Construcción al rededor del hotel mucho ruido

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10

Antonio

Jul 7, 2024

·

Stayed 1 night

Great location

8

Sandy

Oct 30, 2025

·

Stayed 1 night

Safe, clean, and walkable. We feel safe staying here on our trips to TJ. It’s close to the border and is a one way shot both ways. The parking has 24hr security and the breakfast is worth the money.

10

Duggan

Nov 22, 2025

·

Stayed 3 nights

Good central location

10

Victor

Nov 10, 2024

·

Stayed 2 nights

Location

10

Daniel

Dec 29, 2024

·

Stayed 2 nights

Located in a good neighborhood. Close to “via gastronomical” with many great restaurants. Walking distance to 100 años restaurant, one of my favorites

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Dining

The on-site restaurant and breakfast buffet draw frequent praise for tasty options and friendly service. Some guests found selection average, prices a bit high, occasional quality lapses, or temporary closures during renovations.

Related guest reviews

10

cathy

Jun 14, 2025

·

Stayed 2 nights

The service was excellent. Restaurant in hotel has all you need. The staff in the restaurant were exceptional.

10

Martha

Nov 2, 2025

·

Stayed 2 nights

Very nice and clean! Didn’t have to ask to have have it cleaned they automatically came and cleaned and brought clean towels. Didn’t have to time for the amenities my husband and I came for a Funeral. We did eat at Restaurant and the food was great. Thank You!

10

Jeffrey Alexander

Jul 15, 2025

·

Stayed 1 night

Beautiful hotel and friendly staff. Restaurant Miel was amazing. Get the garlic shrimp! 10/10!!

10

Abbey

Jun 5, 2024

·

Stayed 1 night

Seriously LOVE this hotel. Modern, clean and FABULOUS staff. Senora Maria in the restaurant, makes the best tortillas and everything/anything on the grill. The buffet is delicious!!

10

Gerardo

Jul 28, 2025

·

Stayed 2 nights

Buffet was excellent

10

Eudoxio

Jul 28, 2025

·

Stayed 2 nights

Great rooms and service Staff was very polite and kind Breakfast was more than expected!

10

Marisol

Jul 21, 2025

·

Stayed 1 night

It was very nice and quiet. Breakfast was really good & nice small gym that I did use.

8

Gerardo

Jun 28, 2025

·

Stayed 1 night

Room was great facility great but paid for breakfast which I didn’t enjoy, starting with service and food selection, a bit overpriced for what I got.

10

Trenton

Oct 28, 2025

·

Stayed 1 night

Great location and best breakfast buffet ever.

6

Corina

Oct 13, 2025

·

Stayed 2 nights

Un disgusto que no me dejaron hacer late check Out, nomás me dieron 30 minutos diciendo que estaban muy ocupados, pero tenían muchos habitaciones disponibles en el primer piso donde estaba yo. Igual las escaleras en el lobby estuvieron resbalosas y me caí bajando las escaleras al salir de el hotel nadie vino a tenderme y ver si estaba bien y no reposté se hizo del incidente . Estuve adolorida de mi glúteo una semana después de la caída . El buffet de desayuno tenía ensalada verde que ya tenía muchos días y había moscas . La habitación limpia acogedora

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10 $129
11 $115	12 $117	13 $122	14 $120	15 $120	16 $127	17 $129
18 $117	19 $120	20 $118	21 $120	22 $120	23 $129	24 $129
25 $117	26 $118	27 $122	28 $120	29 $122	30 $129	31 $129

Su	Mo	Tu	We	Th	Fr	Sa
1 $118	2 $117	3 $123	4 $119	5 $122	6 $127	7 $129
8 $118	9 $120	10 $122	11 $122	12 $120	13 $126	14 $128
15 $117	16 $118	17 $122	18 $122	19 $122	20 $124	21 $129
22 $118	23 $118	24 $122	25 $122	26 $122	27 $124	28 $129
29 $118	30 $118

Hotel Real del Rio

Prices for Hotel Real del Rio

Monthly average prices

About this property

Location

Room options

Superior Suite, Hot Tub

Triple Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 1 King Bed

Superior Room, 2 Double Beds

Junior Suite, Multiple Beds

Family Room

Guest reviews of Hotel Real del Rio

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Real del Rio

Prices for upcoming dates