Is parking available at the hotel?

Paid parking is available on-site.

What type of breakfast is offered?

Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee, approximately MXN 100 to 300 for adults and children.

Are pets allowed at the hotel?

Pets are not allowed, but service animals are permitted and exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 3:00 PM and check-out time ends at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including a wheelchair-accessible public washroom and pool. Step-free entrances are available.

Where is the hotel located?

The hotel is located in Jocotepec, near the airport and on the waterfront, close to attractions such as Jesus Gonzalez Gallo Cultural Center and Lake Chapala.

Does the hotel have a swimming pool?

Yes, the hotel features 2 indoor pools, 5 outdoor pools, and a children's pool. The pools are operational year-round, with some seasonal availability.

Are children allowed at the hotel?

Children are welcome at the hotel. Up to 2 children aged 7 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Extra-person charges may apply, and the property has outdoor spaces that may not be suitable for children. It is recommended to contact the property prior to arrival to confirm accommodation suitability.

Hotel Balneario San Juan Cosala - Relaxing Getaway

Average nightly price at Hotel Balneario San Juan Cosalá by month, last 12 months (USD)
Month	Average price
January	$151
February	$143
March	$146
April	$141
May	$147
June	$152
July	$184
August	$183
September	$183
October	$136
November	$135

What guests think

At Hotel Balneario San Juan Cosalá, guests praise the thermal pools, spa features, and family water areas, and generally find things clean, while several note dated rooms, limited parking, mixed service, and gaps like nonstandard air conditioning and no Wi‑Fi.

On-site dining is appreciated, though some wish for a nighttime restaurant. A few reviews cite early-morning or delayed pool cleaning that disrupted quiet or opening times. Best for travelers prioritizing hot springs and spa time over in-room frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Thermal pools, spa areas (including jacuzzis and temazcal) and family water features are the main draw and generally well kept. Some guests report limited parking and occasional timing issues with pool cleaning or early closures.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

Roberto

Feb 23, 2024

·

Stayed 1 night

No parking space. Have to walk .

8

Maria

Mar 10, 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

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10

elsa

Aug 17, 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

10

Aida

Jan 11, 2022

·

Stayed 1 night

ideal para disfrutar de aguas termales

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10

Laura

Mar 20, 2024

·

Stayed 1 night

Las instalaciones del jacuzzi y temazcal. Excelentes

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8

Alfred

Dec 6, 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

8

Margarita

Oct 16, 2024

·

Stayed 2 nights

Warm pools

10

Heather

Nov 7, 2025

·

Stayed 1 night

Very nice. Closed earlier than expected.

8

Mitzi

Mar 16, 2024

·

Stayed 4 nights

Nice weekend getaway property. Great for families with children that can enjoy the water park features and pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property as clean, including rooms and common areas. A few comments note pool cleaning schedules causing minor disruption.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

8

Maria

Mar 10, 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

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8

Miguel Angel

Mar 7, 2025

·

Stayed 2 nights

Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica

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8

Rosa Eugenia

Oct 14, 2025

·

Stayed 2 nights

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.

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10

JORGE LUIS

Oct 20, 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

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10

elsa

Aug 17, 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

4

Josef

Jun 8, 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

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8

CLAUDIA ELIZABETH

Dec 26, 2021

·

Stayed 3 nights

BIEN CON TODOS LOS PROTOCOLOS DE COVID-19

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AI-generated summary based on recent guest reviews

Rooms

Rooms tend to be dated or basic; several guests said air conditioning is not standard or costs extra, and Wi‑Fi is unavailable. Some found the rooms comfortable enough for resting.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

8

Maria

Mar 10, 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

Translate

8

Miguel Angel

Mar 7, 2025

·

Stayed 2 nights

Hotel balneario muy caro para lo antiguo que está. Edo sí, muy limpio y Agua caliente muy rica

Translate

8

Rosa Eugenia

Oct 14, 2025

·

Stayed 2 nights

Luce Limpio pero las habitaciones ya lucen viejas y el costó es más caro que otras opciones más nuevas.

Translate

10

elsa

Aug 17, 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

8

Anna M.

Oct 29, 2024

·

Stayed 1 night

My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!

4

Josef

Jun 8, 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

Translate

8

Alfred

Dec 6, 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

6

Alondra

Feb 16, 2023

·

Stayed 1 night

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.

8

José Luis

Feb 3, 2022

·

Stayed 2 nights

I liked the closeness og the spa. To the lagoon. No wifi

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: some mention friendly, attentive staff, while others cite unwelcoming front desk interactions, slow or complicated checkout and deposit returns, extra charges, and poorer treatment when booking via third parties.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

6

Maria

Jul 11, 2024

·

Stayed 1 night

Took very long to get deposit back

8

Maria

Mar 10, 2023

·

Stayed 1 night

Había muchas renovaciones y como el personal estaba ocupado en eso, no hacían la limpieza y mantenimiento de albercas a tiempo. El balneario abre a las 8 y terminaron de limpiar albercas a las 10. El personal fue muy muy amable, solo falta una mejor administración del tiempo. Las habitaciones muy cómodas

Translate

6

Heiny Judith

May 19, 2024

·

Stayed 4 nights

The water in pools was always warm and the weather was always over 95 degrees. Staff was not friendly.

10

JORGE LUIS

Oct 20, 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

Translate

4

Josef

Jun 8, 2025

·

Stayed 2 nights

Muy limpio, muy lindo pero al saber que hicimos reservación con Expedia el trato fue diferente nos pusieron en una habitación muy lejos del acceso principal tuve que pagar extra en el frontdesk para que nos cambiaran a una habitación mas cerca ya que la que originalmente nos dieron no tenia refrigeración y en la plataforma decia que si había AC pero solo tenia un abanico de techo, aese hotel siempre llegabamos y hacíamos la reserva directo pero ahora que los hicimos atraves de expedia el trato fue pésimo

Translate

8

Alfred

Dec 6, 2024

·

Stayed 1 night

Parking was limited space, check out was an act of congress in the sense that I had to do a lot of steps. Room did not come with Air conditioning I had to pay extra for that. Staff at the counter were very low tone and I did not feel welcomed.

8

ANA KARINA

May 8, 2022

·

Stayed 2 nights

La señorita que se encuentra en el check outnmuy desagradable y prepotente.

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6

Alondra

Feb 16, 2023

·

Stayed 1 night

I was not expecting to pay more money to have access to a room for my mother an 83 year old woman who can't go upstairs. I was very disappointed to have to pay extra money for having a guest with disabilities.

4

alejandra elizabeth

May 6, 2024

·

Stayed 2 nights

Lo que no me gustó es que la entrada es muy tarde y la entrega muy temprano

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Location

Not enough information in reviews.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

elsa

Aug 17, 2023

·

Stayed 2 nights

The amenities is the main reason I stay here. The Spa and Aquatic area are wonderful. I have been to other locations in the area & always run into a few hot spring tubs out of service & or just not enough staffing to maintain, but this location is good. I have never ran into shutdowns and they keep up their property. The hotel rooms are good not the best but they are good enough to sleep and rest in. When I go to this property I don't spend anytime in the room so just the fact that the room is clean and convininet is good for me. The area is safe and the amenities are top notch.

8

José Luis

Feb 3, 2022

·

Stayed 2 nights

I liked the closeness og the spa. To the lagoon. No wifi

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

On-site dining is viewed positively overall, with fair prices and food made to order, though a nighttime restaurant is missing.

Related guest reviews

4

Tatiana

Mar 21, 2025

·

Stayed 3 nights

Great location with swimming pools and restaurants. Staff was friendly and helpful. No WI-FI for kids was a bummer, they need to specify it on the booking page. Also, no air conditioning was brutal for hot nights. On the last night before check out, they started to clean the pools with pressure washer around 6 am, so no quiet sleep during morning…

10

JORGE LUIS

Oct 20, 2022

·

Stayed 1 night

Excelente atención en general, limpieza, comodidad. Buenos precios de los alimentos, preparación en el momento. Instalaciones con buen mantenimiento, áreas comunes de buen gusto.

Translate

8

Anna M.

Oct 29, 2024

·

Stayed 1 night

My husband and I enjoyed the spa package. It’s great and very reasonable in price. The hotel is a bit expensive for condition of rooms. Restaurant and amenities are great!

10

Luisa Rebeca

Sep 5, 2025

·

Stayed 1 night

Solo les falta un restaurante nocturno

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $203	13 $202	14 $204	15 $203	16 $202	17
18 $198	19 $200	20 $203	21 $202	22 $202	23 $204	24
25 $202	26 $206	27 $203	28 $203	29 $210	30 $203	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $203	2 $203	3 $203	4 $212	5 $205	6 $203	7
8 $203	9 $203	10 $203	11 $202	12 $203	13	14
15	16 $209	17 $203	18 $203	19 $206	20 $202	21
22 $212	23 $202	24 $203	25 $205	26 $203	27 $206	28
29 $203	30 $203

Hotel Balneario San Juan Cosalá

Prices for Hotel Balneario San Juan Cosalá

Monthly average prices

About this property

Location

Room options

Double Two Double Beds

Quadruple Comfort

Double Lake View

Guest reviews of Hotel Balneario San Juan Cosalá

Who stays here?

What guests think

Property Policies

Check-in instructions

FAQs about Hotel Balneario San Juan Cosalá

Prices for upcoming dates