Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Are pets allowed at the hotel?

Yes, pets are allowed with a fee of USD 15 per pet, per night, and a maximum charge of USD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in San Antonio's Far West Side, within a 10-minute drive of the University of Texas at San Antonio and The Shops of La Cantera. It is approximately 8.5 miles from Six Flags Fiesta Texas and 8.6 miles from The Rim Shopping Center.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Details on operational hours are not provided.

What are the policies for guests staying with children?

Children 1 year old and younger can stay for free when occupying the parent or guardian's room using existing bedding. The property has connecting/adjoining rooms available upon request.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 20 per night. Advance request or confirmation is required for rollaway beds. Crib availability details are not provided.

Candlewood Suites San Antonio NW Near SeaWorld

Average nightly price at Candlewood Suites San Antonio NW Near SeaWorld by IHG by month, last 12 months (USD)
Month	Average price
January	$75
February	$84
March	$90
April	$96
May	$91
June	$95
July	$104
August	$89
September	$88
October	$97
November	$89
December	$77

What guests think

Across recent reviews, guests describe Candlewood Suites San Antonio NW Near SeaWorld by IHG as a practical, suite-style stay with in-room kitchens and a convenient location, but experiences vary widely in cleanliness, maintenance, and overall reliability.

Ongoing renovations frequently affected the lobby and common areas, with reports of construction clutter, noise, and temporarily closed amenities like the fitness room. Room quality is mixed: several guests found suites clean and comfortable, while others noted odors, pests, worn furnishings, drainage or AC problems, and occasional Wi-Fi or TV issues. Staff are often described as friendly and helpful, but some guests experienced rude interactions, overbooking or cancellation problems, and confusing or unexpected charges and deposits. Expect a functional stay with kitchens, but check renovation status and policies before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations disrupted common areas, with the lobby cluttered and the fitness room closed at times.

Related guest reviews

10

Haley

Mar 14, 2023

·

Stayed 3 nights

When we arrived to the room it was a little older than I thought it would be but it was clean I always check sheets and everything looked good. There was a full size kitchen which I didn’t expect but was a nice addition. We were provided enough towels for our stay and did not have to ask for more which I really like. Our stay was very quiet we couldn’t hear other guests in the hallways or next room and it was a spring break weekend so that says a lot. Check in/out staff were very friendly and efficient. Parking was easy. Sonic is right outside the motel and there is a Pho spot right across the street so access to food is good. Overall good experience. Clean, quiet stay.

6

Dario

Sep 28, 2025

·

Stayed 2 nights

The hotel was being remodelled and had pallets of equipment in the entrance, fitness center, and other places. Aside from this, the hotel was very nice, quiet and friendly. The bed was a little too firm for my liking.

6

C B

Oct 13, 2025

·

Stayed 2 nights

It was a hotel under repair. This should have been mentioned as gym closed, no breakfast offered, broken coffee machine. We are 7 weeks on the road and stay at hotels every night. Hope this will improve once renovations are complete.

8

Manuel

Nov 20, 2025

·

Stayed 1 night

Everything went well except, hotels.com left out the part that the hotel was in full remodeling mode. The whole lobby was packed with boxes, there was no available room or office space to take a zoom meeting and the gym was unavailable due to the remodeling. The TV inside the room was an old scool model with a DVD Player. The bed was a Double sized bed instead of a queen. Again, I want to reiterate that everything would have been fine if we were rold about this before.

8

Omar

Nov 13, 2025

·

Stayed 1 night

Yes, the kitchen is excellent, I couldnt enjoy the pool, it looks clean anyway.

6

Hortencia

Jun 25, 2024

·

Stayed 1 night

Full kitchen/not very clean No ice machine

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many report clean rooms, but others cite pests, odors, construction dust, stained or worn furnishings, mold, and dirty bathrooms or tubs.

Related guest reviews

6

Angela

Sep 21, 2025

·

Stayed 2 nights

The room was clean however the comforter and the cover were dirty and had studying in them. The next morning I was great m greeted by a roach in the kitchen. Not happy.

6

Brian

Oct 23, 2024

·

Stayed 1 night

There was bugs and mold in the bathroom. Although the bed was really comfortable

8

Rafael

Sep 14, 2025

·

Stayed 1 night

Rooms very clean, good amenities, bed and pillows very comfortable, front desk gentleman very amicable, hallways looks dirty but because of the old carpets…

10

Rene

Sep 15, 2025

·

Stayed 2 nights

Clean

4

skyler

Sep 23, 2025

·

Stayed 8 nights

I completely understand hotel’s need construction. I was not made aware till after I checked in. No way possible I could do my meetings because it was so loud. They replaced my curtains and left drywall dust everywhere and all over the bed. I took the towels off and was assured it would be cleaned only to come back to nothing. The sink. And dishwasher didn’t work and they never came to fix it. Ice make didn’t work in freezer either. Made no attempt to fix this. Watch out for the rusty nails everywhere from the construction.

8

danielle

Jul 20, 2025

·

Stayed 3 nights

Rooms were great, spacious enough to put a airmatress . It has a fridge/ stove, microwave.. with some pans utensil and plates. Only thing we found a weird bug in the sink the 1st night. Other than that is was great.

4

Les

Apr 28, 2025

·

Stayed 1 night

The condition of the room was very worn and smelled. Bathtub would not drain. Furniture was stained. Check-in time was 3 o'clock and we had an event at 3. Would not allow us to check in 30 minutes early to get ready. Not very accommodating.

10

Tracy

Sep 15, 2025

·

Stayed 3 nights

The room was fine, it was nice to have the small kitchen. They are planning renovations, so it is a bit worn but was completely functional and clean. We would stay again.

8

lacey

Jan 1, 2023

·

Stayed 1 night

Floor and bathtub in room were dirty

2

John

Apr 23, 2025

·

Stayed 1 night

Roaches in the first room, then dirty unmade room on the second attempt. One resident had 3 dogs living in the suite! Not again!

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AI-generated summary based on recent guest reviews

Rooms

Suites feature full kitchens and reasonable space, but decor and equipment feel dated; some reported firm or small beds, noise from neighboring rooms, spotty Wi-Fi or TV, weak water pressure, and AC or hot-water issues.

Related guest reviews

10

Haley

Mar 14, 2023

·

Stayed 3 nights

When we arrived to the room it was a little older than I thought it would be but it was clean I always check sheets and everything looked good. There was a full size kitchen which I didn’t expect but was a nice addition. We were provided enough towels for our stay and did not have to ask for more which I really like. Our stay was very quiet we couldn’t hear other guests in the hallways or next room and it was a spring break weekend so that says a lot. Check in/out staff were very friendly and efficient. Parking was easy. Sonic is right outside the motel and there is a Pho spot right across the street so access to food is good. Overall good experience. Clean, quiet stay.

6

Dario

Sep 28, 2025

·

Stayed 2 nights

The hotel was being remodelled and had pallets of equipment in the entrance, fitness center, and other places. Aside from this, the hotel was very nice, quiet and friendly. The bed was a little too firm for my liking.

8

Dawn Dugger Woodin

Jun 30, 2024

·

Stayed 1 night

It was a nice property very conveinent to get to but it was noisy and you could the other guests next to us. Other than that the room was very nice and clean.

6

ann

Mar 30, 2025

·

Stayed 3 nights

Had to move my room three times so I got a TV that works and then I wake up to know hot water. But it’s not worth saying anything because I was checking out after three days. I have been there several times before I never had an issue.

4

Scott

Aug 25, 2025

·

Stayed 6 nights

They could not get the Wi-Fi to work in our room had to have service on the bathroom shower and door lock

8

Manuel

Nov 20, 2025

·

Stayed 1 night

Everything went well except, hotels.com left out the part that the hotel was in full remodeling mode. The whole lobby was packed with boxes, there was no available room or office space to take a zoom meeting and the gym was unavailable due to the remodeling. The TV inside the room was an old scool model with a DVD Player. The bed was a Double sized bed instead of a queen. Again, I want to reiterate that everything would have been fine if we were rold about this before.

6

David

May 9, 2024

·

Stayed 4 nights

Did not meet my expectations. The room had 1 kitchen type chair that was not comfortable to sit it. My daughter had asked the desk for a comfortable chair for me. When I got back another kitchen type chair was provided, not much better than the 1st one. The water pressure in the shower was less than desireable (mentioned to front desk). Sorry to say I have been more comfortable in motel/hotels for half the price.

6

Stephen

Oct 22, 2024

·

Stayed 4 nights

AC didn’t work properly and even though I told the front desk on the second morning, it was not fixed. TV remote didn’t work properly. Hotel just feels run down.

8

danielle

Jul 20, 2025

·

Stayed 3 nights

Rooms were great, spacious enough to put a airmatress . It has a fridge/ stove, microwave.. with some pans utensil and plates. Only thing we found a weird bug in the sink the 1st night. Other than that is was great.

10

Tracy

Sep 15, 2025

·

Stayed 3 nights

The room was fine, it was nice to have the small kitchen. They are planning renovations, so it is a bit worn but was completely functional and clean. We would stay again.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating, yet responsiveness to issues varies, with reports of unresolved maintenance requests, rude interactions, overbooking or cancellations, and key or billing problems.

Related guest reviews

8

Leta

Aug 30, 2025

·

Stayed 2 nights

Staff was great

10

Karen

Oct 9, 2023

·

Stayed 1 night

Check In was excellent ... Hotel.com had messed up my reservation and they went ahead and checked me in while they spent an hour working with Hotels.com getting everything figured out ... everything was good in the room ...

2

Elena

Nov 30, 2023

·

Stayed 2 nights

Want to sleep? Dont try it, they will cancel and wont let you know. Even if you register your phone with international code

10

J

Dec 2, 2023

·

Stayed 2 nights

Great stay and great staff

2

Brandon

Mar 16, 2025

·

Stayed 1 night

The front desk lady was rude. They had a power outage (obviously not their fault) and I had some questions and she just interrupted me and said I didn’t have to stay there if I didn’t want to and that wasn’t her problem. Over all terrible experience and will not be staying there ever again.

10

Ms.

Sep 22, 2024

·

Stayed 1 night

(: great place to stay, the girls at the front desk allowed me to check in an hour early and made my dog feel welcome!!! Will come back every time I stay at San Antonio!!

10

David

Jun 21, 2025

·

Stayed 1 night

The staff was helpful and very friendly. I highly recommend it

2

Ray

Jul 20, 2025

·

Stayed 1 night

They over booked and even though I reserved the room 2 weeks in advance when we arrived to check in we was sent to another hotel way out of the area that we needed to be in.

4

skyler

Sep 23, 2025

·

Stayed 8 nights

I completely understand hotel’s need construction. I was not made aware till after I checked in. No way possible I could do my meetings because it was so loud. They replaced my curtains and left drywall dust everywhere and all over the bed. I took the towels off and was assured it would be cleaned only to come back to nothing. The sink. And dishwasher didn’t work and they never came to fix it. Ice make didn’t work in freezer either. Made no attempt to fix this. Watch out for the rusty nails everywhere from the construction.

10

George

Sep 9, 2023

·

Stayed 1 night

Staff were very courteous and professional

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AI-generated summary based on recent guest reviews

Location

Generally described as convenient to events, family, and nearby dining, with easy access to the area.

Related guest reviews

10

Haley

Mar 14, 2023

·

Stayed 3 nights

When we arrived to the room it was a little older than I thought it would be but it was clean I always check sheets and everything looked good. There was a full size kitchen which I didn’t expect but was a nice addition. We were provided enough towels for our stay and did not have to ask for more which I really like. Our stay was very quiet we couldn’t hear other guests in the hallways or next room and it was a spring break weekend so that says a lot. Check in/out staff were very friendly and efficient. Parking was easy. Sonic is right outside the motel and there is a Pho spot right across the street so access to food is good. Overall good experience. Clean, quiet stay.

10

Bruno A

Sep 3, 2025

·

Stayed 1 night

Close by my favorite places

8

Dawn Dugger Woodin

Jun 30, 2024

·

Stayed 1 night

It was a nice property very conveinent to get to but it was noisy and you could the other guests next to us. Other than that the room was very nice and clean.

10

Daniel

May 11, 2023

·

Stayed 5 nights

I will always stay at this property. The staff is friendly and helpful. The hotel is conveniently located near my family's residence.

10

Aaron

Sep 26, 2023

·

Stayed 2 nights

Great location to where I had family and nice area

10

Ann

Dec 3, 2023

·

Stayed 3 nights

Convenient and clean

10

Wyatt

Nov 25, 2024

·

Stayed 3 nights

I like how close the hotel was to many events.

6

Mark

Mar 14, 2023

·

Stayed 4 nights

Close to our event.

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AI-generated summary based on recent guest reviews

Dining

No complimentary breakfast is offered, and one stay noted a broken coffee machine. Several guests wished for at least simple morning options, though nearby eateries are available.

Related guest reviews

10

Haley

Mar 14, 2023

·

Stayed 3 nights

When we arrived to the room it was a little older than I thought it would be but it was clean I always check sheets and everything looked good. There was a full size kitchen which I didn’t expect but was a nice addition. We were provided enough towels for our stay and did not have to ask for more which I really like. Our stay was very quiet we couldn’t hear other guests in the hallways or next room and it was a spring break weekend so that says a lot. Check in/out staff were very friendly and efficient. Parking was easy. Sonic is right outside the motel and there is a Pho spot right across the street so access to food is good. Overall good experience. Clean, quiet stay.

6

Tony

Oct 29, 2023

·

Stayed 3 nights

The rooms were ok, nice little restaurant near by. They could use carpeting up date. They charge you The whole stay Plus each individual day(charges pending) WE WERE NEVER TOLD THIS.

10

Charles David

Mar 5, 2025

·

Stayed 1 night

Just wished they had something to eat in the morning

10

Charles David

Jul 3, 2025

·

Stayed 1 night

Nice place, unfortunately no continental food

6

C B

Oct 13, 2025

·

Stayed 2 nights

It was a hotel under repair. This should have been mentioned as gym closed, no breakfast offered, broken coffee machine. We are 7 weeks on the road and stay at hotels every night. Hope this will improve once renovations are complete.

8

Lynda

Sep 25, 2023

·

Stayed 1 night

All good except I didnt realize they had no breakfast in the morning. Other than that a decent place.

10

Charles David

Sep 12, 2024

·

Stayed 1 night

Nice place, unfortunately there is no continental breakfast. But all good and clean

10

Charles David

Sep 14, 2024

·

Stayed 1 night

Liked everything, could have offered a complimentary muffin or something to go.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $164	17 $105
18 $84	19 $84	20 $84	21 $83	22 $83	23 $107	24 $121
25 $82	26 $81	27 $83	28 $88	29 $86	30 $111	31 $101

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $81	3 $84	4 $86	5 $97	6 $107	7 $107
8 $81	9 $81	10 $89	11 $89	12 $97	13 $102	14 $102
15 $84	16 $84	17 $81	18 $82	19 $85	20 $95	21 $102
22 $82	23 $89	24 $92	25 $86	26 $94	27 $102	28 $101
29 $92	30 $94

Candlewood Suites San Antonio NW Near SeaWorld by IHG

Prices for Candlewood Suites San Antonio NW Near SeaWorld by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Studio Suite

Studio Suite, 2 Queen Beds, Accessible (Accessible Tub)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Guest reviews of Candlewood Suites San Antonio NW Near SeaWorld by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Candlewood Suites San Antonio NW Near SeaWorld by IHG

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