Is parking available at the property?

Yes, free self-parking is available on-site, and it is uncovered.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.

Are pets allowed at the property?

Yes, pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features elevators, wheelchair-accessible parking, a registration desk, public washrooms, and meeting spaces. There is also a wheelchair-accessible pool and fitness center.

Where is the property located in relation to key landmarks?

The hotel is located in West Palm Beach (Villages of Palm Beach Lakes), within a 5-minute drive of Rapids Water Park and CACTI Park of the Palm Beaches. It is approximately 3.3 miles from Tanger Outlets Palm Beach and 3.8 miles from Playmobil Fun Park.

Does the property have a swimming pool?

Yes, there is an outdoor pool available, with access from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, though specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs, and any requests for additional bedding should be made in advance for confirmation.

Homewood Suites West Palm Beach

Average nightly price at Homewood Suites West Palm Beach by month, last 12 months (USD)
Month	Average price
January	$231
February	$305
March	$349
April	$201
May	$178
June	$187
July	$146
August	$125
September	$113
October	$162
November	$154
December	$172

What guests think

At Homewood Suites West Palm Beach, guests often praise spacious, newly renovated suites, friendly front-desk teams, and a convenient, quiet location near I‑95, while noting inconsistent housekeeping schedules, mixed breakfast quality, and recurring pool cleanliness or maintenance issues.

Several reviews mention ongoing or recent renovations, with some delays at check-in and occasional service lapses, including rare overbooking incidents. Rooms are generally comfortable with kitchens, though a few guests reported minor bathroom or AC quirks addressed by staff. Expect a comfortable stay with convenient access, but service and amenities can be inconsistent.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is available but several guests reported dirty or poorly maintained water, and renovations at times affected common areas. The property is pet friendly.

Related guest reviews

6

Chuck

Aug 22, 2023

·

This property is under renovations preventing availability for all rooms. Check-in at 3pm didn't happen til almost 4:30pm. I reserved 2 queen beds but only a king was available. Front desk staff was working hard to accommodate but I wish we had just cancelled and found other lodging. We weren't told that our room would not be cleaned daily however we were there 3 nights and it was never cleaned. We had to go to front desk to get clean towels etc. Signage in the room explaining this would have been nice. Breakfast area was relocated to meeting room (renovations) and was average at best. Front desk staff was the best thing about our stay.

10

Ajay

Dec 20, 2023

·

Stayed 1 night

Nice pet friendly hotel. Bed was comfortable. I had a small dog with me.

6

Tonia

Jun 23, 2025

·

Stayed 3 nights

Everything about the hotel was very nice and friendly staff. However the pool got very dirty during our staff. It also seem a staff member and his family were partying by the pool being the one child swallowed to much water, then threw up and the staff member went and got the hose to clean the walkway where the child threw up.

2

Tejwattie

Sep 9, 2023

·

Stayed 5 nights

Worst hotel I've ever stayed at. First of all they overbooked the hotel and when we went to check in, we were told they accidentally over booked the rooms and had no room available for us. They put us in another hotel with a downgraded smaller room and refused to provide anything for the inconvenience. Their excuse was that they didn't charge us for the other hotel... how can you charge us for the other hotel when we already paid more for a room that we couldn't have because you overbooked??? Worst service ever. Don't stay here. Also, the hotel was under renovations and everything was dusty and the main lobby was closed off. The pool was never cleaned and absolutely disgusting. The breakfast also lacked. I'm very disappointed and would never visit this hotel again. Worst experience ever. Stay away and save your money because your room is not guaranteed. The staff was rude and not accommodating.

10

william

May 9, 2023

·

Stayed 2 nights

This property was starting to go thru a major renovation. Some floors closed but very quite. Staff was very accommodating and friendly. Common areas are worn but clean. Very enjoyable stay

2

Orlando A

Jul 7, 2024

·

Stayed 3 nights

Hotel Staff non skills on education at all , I stayed in the place since July 4th to the 7th and received no service in the room , the swimming pool was nasty, milky water with no chemical balance in it very cloudy , very stinky room with a horrible and terrible smell, my wife cleaned room often trying to get rid off the stinky smell but it was impossible, I’m never coming back to this place again , bad for the Hilton business

6

Bibi

Aug 21, 2023

·

Stayed 2 nights

Property was clean although being under renovation. Front desk personnel was very professional. Easy check in. Our room was on the other side of the building and was a very long walk to get to from the elevator. Power went out for a few hours due to an issue with Florida Power. Shower was a disappointment as the water pressure was minimal.

10

sheila

Nov 5, 2024

·

Stayed 4 nights

Staff friendly, room clean, pet friendly, pool are needs upgrade.

8

Tracey

Jun 22, 2023

·

Stayed 3 nights

Hard to rate because under construction and remodel. Staff was all very pleasant.

4

DENISE

Mar 17, 2025

·

Stayed 8 nights

The room was excellent but the pool was not clean, and not heated as the say. I was there for 7 days, and I only could go in the pool on my 5 Day. I was Mad. Even when I left, the pool was not clean.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and areas very clean, but several reported issues such as dirty bathrooms, odors, or leftover items. Housekeeping quality was inconsistent.

Related guest reviews

2

Tony

Nov 10, 2023

·

Stayed 5 nights

Did not like the customer service and room was very dirty, it had ants on the floor, walls, and door. Not enough body wash and towels, they told me they did not have enough. The kitchen floor was sticky on the day we checked in, even after we asked them to clean they did not clean it for 2 days but it was still not clean properly. The food was very bad and swimming pool was not clean properly. Dirty dishes were left in the dish washer. Overall, the service was very very bad and very very poor customer service. Food was not healthy enough and the quality of the food was very bad.

6

Zadie

Jul 5, 2024

·

Stayed 1 night

I have stayed at them in other areas, no complaints but this one could be improved on cleaning.I had to clean the shower area before I could use it. I was tired so I didn't call service I just did it. Check in, location and overall condition of the property satisfied what you would expect as a Hilton property.

10

Amanda

Oct 2, 2023

·

Stayed 1 night

Nothing like the pictures, everything was new, smwlled great, super clean . Very happy

10

Takoya

Jun 11, 2025

·

Stayed 1 night

It was very clean

10

Pham C

Aug 3, 2025

·

Stayed 3 nights

This hotel had all the ammenities needed for a mini vacation. The room and common areas were very clean, suite was modern, the breakfast was good, nice pool area and the staff were so kind and accomodating. I am so very picky when it comes to where I and my family lay our heads, so it often takes days for me to find the right place for us. And when we arrive, we don't check in before I check the room 1st. But I was so impressed with our stay, that when I am planning future trips, it will be based on if there is a Homewood Suite in the area. It is now our home away from home when traveling.

10

Jason

Jan 2, 2025

·

Stayed 5 nights

2nd time I’ve stayed here and it’s clean, quiet and spacious. Of the so far 15 nights stayed here on 2 different occasions only had 1 bad free breakfast. Rooms are extremely clean and well maintained. There is a Cracker Barrel within walking distance. While most of 45th street is a little rough, this little strip on Metrocentre BLVD is clean and quiet. There’s a Wal mart down the street and several restaurants within a short drive

8

Susan

Jan 8, 2024

·

Stayed 1 night

With the exception of Niya, I have never met a more UNFRIENDLY staff. There were no smiles and no pleasantries. The room was nice but there was a used bar of soap left in the shower. The tile entry floors and the tile halls floors were very dirty. I expected more from a hotel that carries the Hilton name.

10

Christopher

Dec 22, 2024

·

Stayed 1 night

I don’t usually leave reviews. I stay in a lot of hotels, especially Homewood suites. I feel compelled to leave a review because of how clean and well-presented our room was. It felt like we were the first people to stay in it. Kudos to the cleaning staff and to the management. Thank you!

4

Marcie

Aug 9, 2024

·

Stayed 2 nights

Upon entry into the room, cabinets and drawers were left pulled out amd open. A dirty towel was left behind. The refrigerator had food stains.

2

Orlando A

Jul 7, 2024

·

Stayed 3 nights

Hotel Staff non skills on education at all , I stayed in the place since July 4th to the 7th and received no service in the room , the swimming pool was nasty, milky water with no chemical balance in it very cloudy , very stinky room with a horrible and terrible smell, my wife cleaned room often trying to get rid off the stinky smell but it was impossible, I’m never coming back to this place again , bad for the Hilton business

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and recently updated with comfortable beds and kitchenettes. Some noted minor maintenance quirks like tricky showers, limited towel bars, or AC needing attention.

Related guest reviews

8

Siddharth

Dec 25, 2023

·

Stayed 3 nights

Stay was comfortable. Rooms are clean and well maintained. Kitchen fully equipped

10

Kirsten

Feb 6, 2025

·

It was a wonderfully spacious sized and equipped room. Very clean! Whole hotel is very nice. They have a billiard table, pool, grilling area, and you can walk easily to the Cracker Barrel reataurant. Staff is also very nice.

10

Rob

Sep 9, 2024

·

Stayed 1 night

room was nice, kitchen was great.

10

Jennifer

Dec 18, 2023

·

Stayed 1 night

Front desk ladies were so friendly and welcoming. They had been sold out the night before and we had just a short wait to see if room was ready. Breakfast was great. Room was wonderful.

6

Denika

Jun 1, 2024

·

Stayed 4 nights

The facuet in bathroom was awkward and there are no towel holders in the bathroom. The best shower head though,

8

Matthew

Aug 5, 2024

·

Stayed 2 nights

Everything was wonderful and staff was great !! Only thing I would have to say about it was the shower was odd. And was hard to adjust to the right pressures and settings . Ac took awhile to cool off the room on the first night but second night was great

10

JHONATTAN

Jul 5, 2023

·

Stayed 3 nights

All furnitures in the room were new. Room and bathroom were large. Location was great, one block from I95

10

Orlando

Jun 14, 2024

·

Stayed 3 nights

Spacious rooms

8

Jeff

Aug 21, 2024

·

Stayed 3 nights

Terrific staff, very friendly and helpful. The bathroom had no towel bars and only one hook. Difficult bathroom configuration for a my husband, daughter and I sharing the space.

8

charles

Jun 8, 2025

·

Stayed 2 nights

The hotel was nice the rooms were clean,and spacious. The only issue I had was thw air conditioning was out in tge main sleeping area did not notice upon check in but spoke with the staff in the morning and a service guy was there quickly and changed the unit out with a working one very quickly

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful. Some reviews cite slow or unresponsive service, check-in issues, and occasional overbooking problems.

Related guest reviews

4

Daniella

Feb 21, 2025

·

Stayed 3 nights

The ladies at the breakfast were kind and helpful. The man at the front desk was rude and not helpful. They did not clean our room nor gave us towels.

10

Teresita

Jun 15, 2025

·

Stayed 2 nights

It was very friendly from the time we stayed till we left. Nana from the front desk was amazing.

10

Cindy

Jul 8, 2024

·

Stayed 7 nights

The staff was amazing especially Whitney at the front desk and Ann they both were always with smiles very helpful friendly if i could give them both more than 5 stars i would.

10

Lyndsay

Jun 27, 2024

·

Stayed 2 nights

Whitney at the front desk was amazing!

4

Dan

Aug 1, 2024

·

Stayed 1 night

When trying to check in, all doors were locked, and there was no response to knocks, doorbells, etc., for 10 minutes.

2

Tejwattie

Sep 9, 2023

·

Stayed 5 nights

Worst hotel I've ever stayed at. First of all they overbooked the hotel and when we went to check in, we were told they accidentally over booked the rooms and had no room available for us. They put us in another hotel with a downgraded smaller room and refused to provide anything for the inconvenience. Their excuse was that they didn't charge us for the other hotel... how can you charge us for the other hotel when we already paid more for a room that we couldn't have because you overbooked??? Worst service ever. Don't stay here. Also, the hotel was under renovations and everything was dusty and the main lobby was closed off. The pool was never cleaned and absolutely disgusting. The breakfast also lacked. I'm very disappointed and would never visit this hotel again. Worst experience ever. Stay away and save your money because your room is not guaranteed. The staff was rude and not accommodating.

10

Damon

Jan 25, 2025

·

Stayed 2 nights

From the time I checked in to the time I departed, it was completely welcoming and the staff was absolutely phenomenal. Thank you and I do look forward to staying again

2

maria

Aug 8, 2023

·

Stayed 2 nights

There was no room available when we arrived. "They overbooked". They sent us to another hotel. We paid the other hotel directly upon check out. Homewood suites charged us and then when contacted the Manager he insisted that he charged us, but then credited us. He emailed me a copy of the invoice, which showed that we were charged, but NOT credited! had to file a claim with our credit card company because after I reviewed the invoice, I attempted to contact him, but never got a call back!

10

Sonia

Apr 16, 2025

·

Stayed 2 nights

Staff was very friendly and made me feel welcomed.

8

Jason

Aug 8, 2024

·

Stayed 9 nights

Place must have been renovated recently. Room and grounds were in great condition. Room wasn’t ready at 3 though and the staff didn’t notify me that a room was ready, even though I was sitting right in front of them. Need work with customer service but location and room were very good

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AI-generated summary based on recent guest reviews

Location

Convenient, quiet location near I‑95 and a short drive to downtown, beaches, and attractions. Handy access to nearby dining and services.

Related guest reviews

10

Rainer

Jul 18, 2024

·

Stayed 1 night

Nice hotel for the price, basic breakfast, well maintained facilities and really close to Rapids Waterpark

10

TUAN

May 4, 2024

·

Stayed 2 nights

Conveniently located just a few minutes off the highway but it’s quiet so you don’t hear any noise coming from the highway. Property is clean and staff is friendly.

8

Kaarin

May 12, 2025

·

Stayed 3 nights

Good location for our needs. Staff very friendly and helpful. Basic beverages available throughout the day. Kids were happy swimming. Breakfasts were a bit different each morning - fresh. Site was clean and well managed. The area was quiet even though it was off a main road / highway. We would go back.

8

Zhaoqing

Apr 19, 2025

·

Stayed 5 nights

Continent to major attractions.

10

Alexandra

Mar 14, 2025

·

Stayed 1 night

Great location and price for West Palm Beach.

10

Adrion

Apr 8, 2025

·

Stayed 2 nights

Convenient

10

Jason

Jan 2, 2025

·

Stayed 5 nights

2nd time I’ve stayed here and it’s clean, quiet and spacious. Of the so far 15 nights stayed here on 2 different occasions only had 1 bad free breakfast. Rooms are extremely clean and well maintained. There is a Cracker Barrel within walking distance. While most of 45th street is a little rough, this little strip on Metrocentre BLVD is clean and quiet. There’s a Wal mart down the street and several restaurants within a short drive

10

JHONATTAN

Jul 5, 2023

·

Stayed 3 nights

All furnitures in the room were new. Room and bathroom were large. Location was great, one block from I95

10

Renay

May 31, 2023

·

Stayed 2 nights

Great location

10

Noreen

Oct 4, 2024

·

Stayed 4 nights

Homewood Suites was in a good location for the medical issues that brought us to West Palm Beach. It is clean and the breakfast is good. The staff was very helpful and accommodating. When we did have a spare minute, it was less than a 10-minute drive to downtown and Clematis St where there are many restaurants to choose between.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some praise variety and taste, while others report limited options, short hours, messy stations, or poor quality items.

Related guest reviews

10

Elvis

Oct 5, 2024

·

Stayed 1 night

Nice hotel, breakfast offered which is always a plus and room was nice and comfy

8

Kaarin

May 12, 2025

·

Stayed 3 nights

Good location for our needs. Staff very friendly and helpful. Basic beverages available throughout the day. Kids were happy swimming. Breakfasts were a bit different each morning - fresh. Site was clean and well managed. The area was quiet even though it was off a main road / highway. We would go back.

8

Dan

Sep 17, 2023

·

Stayed 1 night

Newly remodeled rooms and public spaces. However the worst breakfast buffet ever. Limited options, rubber eggs, overcooked sausage and cold coffee. Otherwise a nice property. Go next door to Cracker Barrel for breakfast.

6

Chris

Dec 29, 2024

·

Stayed 2 nights

Breakfast could use some help

6

Patricia

Jul 24, 2023

·

Stayed 1 night

The staff and our room were fine. Going to and and from our room, along with FINDING the breakfast buffet was a mess. The buffet itself was quite poor, with more staff enjoying breakfast than guests.

10

Pham C

Aug 3, 2025

·

Stayed 3 nights

This hotel had all the ammenities needed for a mini vacation. The room and common areas were very clean, suite was modern, the breakfast was good, nice pool area and the staff were so kind and accomodating. I am so very picky when it comes to where I and my family lay our heads, so it often takes days for me to find the right place for us. And when we arrive, we don't check in before I check the room 1st. But I was so impressed with our stay, that when I am planning future trips, it will be based on if there is a Homewood Suite in the area. It is now our home away from home when traveling.

10

David

Jun 5, 2024

·

Stayed 1 night

Wonderful, clean, and spacious suite. Breakfast was great with eggs, sausages, breads, waffles, etc.

8

Ramon

Aug 20, 2025

·

Stayed 7 nights

Overworked and underpayed staff. Breakfast is open only two hours during the week. Front desk staff seemed distracted at times

8

Anne

Sep 15, 2024

·

Stayed 7 nights

The staff was very accomodating and nice. Breakfast had many options but the eggs and sausage were very dry. Coffee was good.

8

Doreen

Dec 27, 2024

·

Stayed 1 night

Nice location At 9:00 breakfast garbages were overflowing. Looked horrible

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $233	13 $211	14 $238	15 $415	16 $256	17 $324
18 $206	19 $164	20 $166	21 $173	22 $445	23 $170	24 $244
25 $132	26 $161	27 $158	28 $174	29 $180	30 $159	31 $147

Su	Mo	Tu	We	Th	Fr	Sa
1 $138	2 $153	3 $165	4 $171	5 $173	6 $177	7 $213
8 $165	9 $158	10 $162	11 $162	12 $191	13 $249	14 $259
15 $126	16 $176	17 $187	18 $190	19 $196	20 $158	21 $147
22 $140	23 $138	24 $120	25 $145	26 $143	27 $163	28 $202
29 $150	30 $208

Homewood Suites West Palm Beach

Prices for Homewood Suites West Palm Beach

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible

Suite, Accessible

Suite, 1 Bedroom

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite

Studio Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible

Guest reviews of Homewood Suites West Palm Beach

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites West Palm Beach

Prices for upcoming dates