Holiday Inn Express & Suites Corpus Christi by IHG

We received a call, while we were eating lunch, to inform us that the elevator was out at the hotel. We were given the option of canceling the reservation with no penalty or dealing with climbing the stairs, possibly as high as 4 floors. As the notice was 3 hours before our check-in time and we had time sensitive plans in Corpus Christi, we didn’t have time to try to track down another hotel. As it turned out, when we checked in, we were given a room on the 4th floor. We managed the climb to find a very nice room with a very comfortable bed. If it weren’t for the elevator issue, and the fact that the hotel did not have an emergency number for the elevator service company on a Saturday, we might have given a good review. However, we arrived back to the hotel around midnight to find not a single parking space available. We ended up parking in the lot of a business next door and just hoped we wouldn’t be towed before we left.

The staff was very nice and helpful, but I was disappointed in the cleanliness of the bathroom and the of the box of tissue, which only had about 4 tissues. I was also disappointed that the elevator was not working the entire time we were there.

Parking was very limited while i stayed here. The hotel had construction trucks all over the parking lot and was unable to park in tbe hotel parking lot.

All good for room. Parking fills quickly.

I like that I didn’t wait to get my room, they need to work on there costumer service skills, they charged my Debit card twice, I had to call serval times until the manager was available. Over all it was okay. Because was good and warm, pool was out of order 😏

Elevators were broken our entire stay and we had to walk up and down 4 flights of stairs. Our bathroom was dirty with dark hair on the floor and tub. Some people waited hours in the lobby because rooms were not ready at check on due to elevator issues. The hotel never offered any type of discount to is for the inconvenience of have to carry all our luggage up and down 4 flights of stairs. the hot tub was also not working and the pool was freezing cold. We travel a lot to Corpus Christie and will not be using Holiday Inn ever again. At the very least the could have offered discounts but instead only offered to cancel our reservation if we didn’t want climb the stairs every time we wanted to leave our room.

Facility features not maintained (i.e., elevator, jacuzzi, swimming pool). Room not clean/bad odor. Did not stay...very upset that no refund was offered.

The bathroom wasnt very clean. The elevator didn’t work half the time. The pool heater and spa was broken, plus very crowded. Not the hotel’s fault, but it didn’t help that the kids above us were thumping around all night and making tons of noise. Overall not a great stay and overpriced for what we got. Would not recommend.

Room was not ready at check in. Hour wait. Elevators not working.....room on 3rd floor. Tub had lots of rust. Lighting not good in bathroom. Hot tub not heating!!! Water in pool very dingy!!!

Check in was fast and friendly. Downside was the indoor pool was super cold. Called it "the ice box". No towels were available, had to ask the front desk. Rooms were comfortable. Breakfast was delicious, launch Lady was so sweet and greeting everyone.

These people are NASTY. First when you walk in there is an…. How do I say it.. like an unpleasant odor. We got to the floor and there was a mildew odor. So we got into the room and there was a mold smell that hits you when you walk in. The carpet was filthy. It was extremely dusty to where you couldn’t hardly breathe. The toilet hardly flushed. The sheets had some type of stains on it. Also, there was hair in the bed AND hair on the toilet. And huge sewer roach remains on the freakin walls. 20 minutes after being in there we decided that we were not going to stay there. I immediately called the ALOFT and 20 minutes later we were out of there! The problem was they said they were not going to refund us our money. I called hotels.com. And hotels.com called them and the Holiday Inn express lied to them saying that we were a no-show. And then when we said we were going to provide a receipt that we were there, they changed their story, saying that we checked in and immediately checked out.. then told us that we need to contact the hotel manager the next day which we did. And the hotel manager said because we signed the sheet to stay there, They were not going to refund us the money. So we then had to get our bank involved, and successfully disputed the charge. These people are scammers and nasty! It was bad when we all left.. we could breath mentally and physically again!

They need to have the room cleaned, there was a cockroach, wouldn’t recommend it, overall, bad experience

Room was mostly clean (hair in the shower). Room smelled clean, but hallways smelled musty and moldy.

This hotel was disappointing. The biggest issue was at checkin when the not friendly clerk refused to accept my Apple Mastercard for the incidentals deposit. He said they have trouble getting payment from Apple cards! Not only does this violate Mastercard vendor agreements it was not mentioned anywhere when the reservation was made. I asked him what if this was my only card? He shrugged his shoulders as if to say he didn't know and didn't care. Next, the place was not very clean. There was dark mold growing along the base of the shower. There was a belly up dead roach on the floor at the breakfast area. The breakfast choices were skimpy compared to other Holiday Inn Express locations. No yogurt in the mini fridge and the milds in there were not very cold. The hallways were hot, stuffy, and uninviting. The AC was noisy. All in all, I will avoid this location if I travel to Corpus Christi again unless they fix these issues

The beds were comfortable the hall and room smelled horrible. It was if the floors and hard surfaces had not been cleaned since the hotel opened. We went to a local CVS and purchased cleaning products just to stomach the smell.

This was by far the worst travel experience I've ever had. The place was filthy dirty. Customer service was terrible. A COMPLETE FAIL!!

There was left over food in fridge and it smelled horrible. Also was a coach roach in the room. Was not clean at all.

Bathroom had standing water, shade was torn allowing excess light into room. Management stated “too bad” because we booked through Expedia

I do not travel for a living however I have traveled a lot and had a lot of hotel rooms this place was the cleanest and the friendliest and the most accommodating place I can ever remember staying at it wasn't expensive but it was a pleasure

I hardly ever write reviews. Cleanliness was subpar. Shower had stains and calcium build up in shower head. Bed sheets had hair and stains that had to be replaced by staff the moment we walked in the room. Would not recommend if you expect a clean room. Almost requested money back.

It was good. The ac was a little loud

Sadly my room was next to the maintenance room and they kept closing the door loudly

Very comfortable stay, spacious room, comfy bed, very clean and quiet. Definitely will be back.

It was not a true Holiday Inn we had to change rooms because the first room we had the AC did not work. We went as far as cleaning the AC filters, but haven't been cleaning probably about a month. The water pressure in the shower was very, very low. The bed didn't look like the queen more like full size.

Bathrooms are spacious, modern, very clean. Amenities like toiletries were excellent. King size bed was very comfortable. Room itself was spacious with newer looking furniture. Only complaint was the noisy ac unit but was transferred to another room with a newer, quiter unit by manager. I would recommend this place. Lastly, free hot breakfast was very good.

Shower was really dirty. There was also alot of noise and creacking at night.

The room was bigger than what I thought! Loved the space, beds were comfortable. It was very clean. The only one bad thing I found was there is only one elevator. But I would definitely stay here again.

Room ac was not cooling properly.

I had a headache all weekend from mildew smell in my room and the lobby area. The room wouldn’t cool down, so I looked at the A

The bed for me was very comfortable but the pillows could have been a little more firmer.

These people are NASTY. First when you walk in there is an…. How do I say it.. like an unpleasant odor. We got to the floor and there was a mildew odor. So we got into the room and there was a mold smell that hits you when you walk in. The carpet was filthy. It was extremely dusty to where you couldn’t hardly breathe. The toilet hardly flushed. The sheets had some type of stains on it. Also, there was hair in the bed AND hair on the toilet. And huge sewer roach remains on the freakin walls. 20 minutes after being in there we decided that we were not going to stay there. I immediately called the ALOFT and 20 minutes later we were out of there! The problem was they said they were not going to refund us our money. I called hotels.com. And hotels.com called them and the Holiday Inn express lied to them saying that we were a no-show. And then when we said we were going to provide a receipt that we were there, they changed their story, saying that we checked in and immediately checked out.. then told us that we need to contact the hotel manager the next day which we did. And the hotel manager said because we signed the sheet to stay there, They were not going to refund us the money. So we then had to get our bank involved, and successfully disputed the charge. These people are scammers and nasty! It was bad when we all left.. we could breath mentally and physically again!

Check in should start at three, we arrived at 5:30 and were told there were no rooms ready. Drove around for a while, went back at 6:45 and greeted with “we were just going to call you “. Where is my discount for those lost hours?

Amazing stay front office was very nice both day and night. Asked to use a vaccum to clean up after my autistic child to which the gladly helped me out with. 10/10

This hotel was disappointing. The biggest issue was at checkin when the not friendly clerk refused to accept my Apple Mastercard for the incidentals deposit. He said they have trouble getting payment from Apple cards! Not only does this violate Mastercard vendor agreements it was not mentioned anywhere when the reservation was made. I asked him what if this was my only card? He shrugged his shoulders as if to say he didn't know and didn't care. Next, the place was not very clean. There was dark mold growing along the base of the shower. There was a belly up dead roach on the floor at the breakfast area. The breakfast choices were skimpy compared to other Holiday Inn Express locations. No yogurt in the mini fridge and the milds in there were not very cold. The hallways were hot, stuffy, and uninviting. The AC was noisy. All in all, I will avoid this location if I travel to Corpus Christi again unless they fix these issues

Courteous staff, but the room wasn’t ready when we arrived even though we were 1 1/2 hours after available check-in. There was about a 20 minute wait to get into our room. Not enough towels & wash cloths were provided. It seemed as if they were a little understaffed but overall the service was good.

Great service from front desk & housekeeping.

The man who checked us in was the nicest hotel staff I’ve ever interacted with! The hotel was nice and they have a great free breakfast. I would definitely stay here again.

They overbooked and took the liberty of assuming they could place me in another hotel without my consent. Despite having prepaid my room, it was not available. Unacceptable!

The staff was friendly and explained everything in detail. The check-in process was smooth and efficient and I would definitely stay there again with my family.

We get to the reception to check in and they were very unprofessional and gave our room away so we had to wait an hour and a half almost two before we got a room will never stay here again… and the rooms are very dirty

Clean, nice breakfast and close to lots

Located close to expressway. Easy access to and from expressway. Plenty of walking distance businesses for eating out or just to take a walk around outside.

Friendly staff and comfortable room. We liked it's location for access to both 358 and 181 to the museum district.

It was located in a commercial area convenient for shopping. During the breakfast hours,they had a long line filled with people and no food available. The eggs were burned and they ran out of coffee.

MY FAMILY REALLY ENJOYED OUR TWO NIGHTS STAY THERE. IT'S CLOSE TO STORES AND EATING PLACES AND BINGO.

Great location

Hotel was conveniently located where there was easy access to dining and activities to do. Our room was easy to navigate, and had a very open layout. The breakfast selection was great, and they kept the options well-stocked until after breakfast time each day.

Great free breakfast! Nice indoor pool! Safe neighborhood!

Safe area

Perfect location and perfect accomodations!

When we first got to hotel i was told our room was still waiting to be clean so we had to wait about 30 mins after check in time to get in. When we finally got out room it was not fully clean there was toliet paper in the toilet mold in the coffe maker and the room had a smell to it. The pool was very cold and they had no towels to dry off. Breakfast was very under stocked missing about 25% of what wouls usally be there no gravey for biskets no sausage no bagels. Our room did not get cleaned at all during our stay. Over worse experience we have ever had at a holiday in we usally always puck a holiday in for our vacation bit will never pick this one again

This hotel was disappointing. The biggest issue was at checkin when the not friendly clerk refused to accept my Apple Mastercard for the incidentals deposit. He said they have trouble getting payment from Apple cards! Not only does this violate Mastercard vendor agreements it was not mentioned anywhere when the reservation was made. I asked him what if this was my only card? He shrugged his shoulders as if to say he didn't know and didn't care. Next, the place was not very clean. There was dark mold growing along the base of the shower. There was a belly up dead roach on the floor at the breakfast area. The breakfast choices were skimpy compared to other Holiday Inn Express locations. No yogurt in the mini fridge and the milds in there were not very cold. The hallways were hot, stuffy, and uninviting. The AC was noisy. All in all, I will avoid this location if I travel to Corpus Christi again unless they fix these issues

Hotel was convenient for our purposes and was very clean and quiet. Breakfast was fine - well stocked and fresh. Coffee was good. Overall was worth the money.

The staff is super nice here. The day we stayed only one woman was working breakfast from what I could tell and she was working so hard to replenish the food even though other guests were acting disgruntled about it.

it was good. Nadia the breakfast cook was awesome. super sweet so friendly and kind. very helpful. i really enjoyed her.alot! Trisha the front desk was also very nice. the hotel has a mildew smell to it. inside the rooms also. but staff was very friendly!

The man who checked us in was the nicest hotel staff I’ve ever interacted with! The hotel was nice and they have a great free breakfast. I would definitely stay here again.

Had to wait two hours for room to be ready. Didn't receive a promised call when it was ready. Shower curtain and tub was rusty. Indoor pool was too cold to swim and there were no towels. The TV remote didn't work and we couldn't get a new one until the next morning. The phone didn't work. There's only one small elevator for four floors of guests. They ran out of too many items at the breakfast bar.

It was located in a commercial area convenient for shopping. During the breakfast hours,they had a long line filled with people and no food available. The eggs were burned and they ran out of coffee.

I was looking for a 1 night stay since my son was in the hospital since I didn't get any sleep the night before. While my husband stayed with our son at the hospital I decided to get a hotel. This hotel met my need very well. The bed was comfortable which helped me get a good 12-hour uninterrupted sleep. The breakfast the next morning was good also. I would stay here again.

Clean, friendly staff and good breakfast