Is parking available at the property?

Complimentary parking is available on-site for guests.

Is breakfast offered at the hotel?

A complimentary breakfast is offered daily at no additional cost.

What are the check-in and check-out times?

Check-in is from 15:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property includes accessible amenities such as step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the hotel in relation to nearby attractions?

The hotel is located in Appleton, close to shopping areas and attractions like Hearthstone Historic House Museum and Fox Cities Performing Arts Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, providing a refreshing option for guests.

Are children allowed to stay at the property?

Children are welcome at the hotel, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability and may require advance request. Additional charges may apply.

Best Western Plus Paper Valley Hotel

What guests think

Across these reviews, stays at Best Western Plus Paper Valley Hotel are frequently described as convenient and budget friendly, with many guests praising friendly staff, generally clean, comfortable rooms, and a satisfying complimentary breakfast with takeout options for early departures.

Many reviews also note extensive renovations that affect entrances, parking, and noise, along with inconsistent cleanliness in elevators and bathrooms, musty odors, and dated rooms with maintenance issues like slow drains, cracked tiles, and malfunctioning HVAC. Service is often warm and accommodating, though some guests report early check in fees, slow or inattentive front desks, and occasional room assignment errors. Overall, expect a reasonably comfortable stay tempered by renovation disruptions and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Hotel is under significant renovation that can block entrances, limit parking, and cause noise or dust. There is a small indoor pool (occasionally closed), a basic fitness room, and pet friendly policies.

Related guest reviews

10

Rikkell

Jul 5, 2024

·

Stayed 1 night

We loved our room and the hotel itself. Only thing I would like to see change is having some kind of adult time time for the pool. It was packed with kids at 1030

10

jackie

May 26, 2024

·

Stayed 1 night

Check in staff was really nice. Hotel is close to tons of food places and a huge mall. The parking lot was just redone. Room was clean. Very pet friendly.

10

Sandra

Mar 6, 2024

·

Stayed 2 nights

I have been here before and the room and facilities are very adequate. There is a part of the driveway/lot that really needs repair. I would suggest that every bathtub has a grab bar, not just in handicap - I wouldn't want to waste a handicap room on me, but would like the safety of a grab bar in the shower. I like that the breakfast bar has a variety of options. The location is very favorable with lots of eating, shopping options and close to the interstate.

2

David

Sep 26, 2024

·

Stayed 1 night

The pool was under “mantice” I’m assuming that was “maintenance”? The refrigerator had issues and was buzzing sooo loud I couldn’t sleep, had to switch rooms from a single king bed that I booked to a double queen bed, my keycard didn’t work to open fitness room, had to vocally yell for someone around front desk for minutes until someone came and “his card” worked to unlock the room, the breakfast was almost nonexistent with watered down OJ And when I asked for any type of compensation I got a “we can’t do anything because you booked through a third party website”? DO NOT STAY HERE, go ANYWHERE ELSE I’ve stayed in many hotels around the country and this was by far the most disappointing experience I’ve ever had, I would never even consider this again

8

Felisha

Aug 11, 2025

·

Stayed 4 nights

Our stay was great , dog friendly I was able to bro my GSP, the bed was very comfortable. One problem was that I had gotten an email a week before our stay starting they are are doing work on the hotel (on the outside and in the lobby). The construction people had garbage all over the grounds (they didn’t pick up the styrofoam board, ect and my dog always wanted to eat it) outside cold have been cleaner by the workers or the contractor company they hired

6

Troy

Nov 4, 2025

·

Stayed 2 nights

There was construction going on was hard to find the entrance

10

Victoria

Mar 9, 2025

·

Stayed 1 night

I liked the very basic fitness center though the TV is mounted behind the machines so you view TV in mirror. Backward set up. Pool is small. No hot tub. Breakfast was fine, lots of choices.

8

Evelyn

Sep 28, 2024

·

Stayed 2 nights

Overall it was a good stay except the pool was closed for maintenance during my stay. I would have like to used it during my two day stay.

8

Jean

May 8, 2024

·

Stayed 1 night

Construction and limited parking for handicapped

10

Karen

May 22, 2024

·

Stayed 1 night

Very clean!!! Breakfast was wonderful! Window shades helped make the room darker. The desk people were friendly and helpful. We travelled with our dog, and he was welcome in a very nice room with a reasonable fee!:) Would definitely stay again!

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Cleanliness

Feedback is mixed: many rooms are clean, but others report dirty or poorly maintained bathrooms, musty or moldy odors, and unvacuumed elevators and halls, sometimes attributed to ongoing construction.

Related guest reviews

4

Thomas

Aug 23, 2025

·

Stayed 1 night

I received a message after making an non-refundable reservation that the property was going through some renovations but my room should be fine in a renovated area. When i arrived at the property I was shocked to see the entire exterior of the building torn off, half the parking lot full of construction equipment, and the lobby and entrance all torn up. Although the room was fine with exception of some staining in the sink perhaps from paint or stain, the elevator was dirty from construction. This place should be shut down during this kind of remodeling or the remodeling should be more limited while people stay there. I would not recommend anyone stay at this hotel

4

Kathleen

Aug 5, 2025

·

Stayed 1 night

My only plus was the comfortable bed, the pleasant check-in staff and the convenient location. The elevator had cereal in it the entire time we were there. Never cleaned. The tub/shower had a pink scum around the edge, so it couldn't have been wiped clean for weeks. The breakfast was horrible. They had the capacity to do so much more. Half the entree of eggs, biscuits and gravy were empty. The other option was the pancake machine which had at least 5 kids lined up to use it. It was a crowded set up.

4

Melissa

Aug 6, 2025

·

Stayed 2 nights

I understand it's under construction but that's the facade of the building per the email the sent me day of. The tiles were cracked and missing grout, there was mold on the curtains and the fabric at the top, the room smelled moldy, the fridge was warm, and the heat/AC unit rattled constantly. While the bed was comfortable, breakfast was good and the desk staff friendly, it didn't make up for that

4

Constance

Oct 23, 2025

·

Stayed 1 night

Hotel desperately needs a deep cleaning and a renovation. Carpets filthy. Elevator walls all smeared. Scuff marks on bathroom wall. Broken and loose tiles on bathroom floor. Very disappointing.

6

Morgan

May 26, 2025

·

Stayed 2 nights

Poop was smeared on the wall in the bathroom. It was not from us and was noticed as soon as we got in the room. Bed was comfy and the hotel was quiet.

8

JAMES

Dec 31, 2025

·

Stayed 1 night

Room was spotless. Check-in was easy and staff great. We enjoyed our stay. The bed was a bit high for a wheelchair user, especially if you were on your own. Realize most people equate a higher bed with luxury.

2

KRISTE

Aug 4, 2025

·

Stayed 1 night

There were people appearing to be dealing drugs in the parking lot. Nowhere to park. The person at the front desk had no idea what was going on. Our room had no number on it. There were fruit loop crumbs in the elevator. The bathroom in our room wad FILTHY. Curly hair everywhere. Disgusting

8

Jessica

May 3, 2025

·

Stayed 1 night

Everything was great! The only thing I thought could be better was the cleanliness. Dead bugs on floor and random hairs in bathroom and on beds.

6

EDITH

Jun 12, 2025

·

Stayed 1 night

Staff very polite but room was not very clean and smelled musty. Elevators were also dirty.

2

Paul

Oct 11, 2025

·

Stayed 1 night

Disgustingly dirty hotel room. The package of soap was open and used. We left and went across the street to Hampton Inn. DO NOT STAY HERE

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AI-generated summary based on recent guest reviews

Rooms

Beds are generally comfortable and some rooms are spacious, but decor feels dated and maintenance issues recur (slow drains, cracked tiles, rattling or noisy HVAC, window leaks or light bleed). Noise near elevators or through walls is mentioned.

Related guest reviews

8

Shelly

Aug 17, 2024

·

Stayed 1 night

Nice hotel with a fantastic breakfast!! The room was clean. The bed was really comfortable!! Was happy to have an exercise room. My only complaints were that our room was on 3rd floor next to the elevator. It was pretty loud. The halls were warm & humid and our pillows were awful. I would for sure stay again if in the area but request to be away from the elevator.

8

Cynthia

Nov 24, 2024

·

Stayed 1 night

Room clean and comfortable. Bathroom small but shower pressure great. Wish shower had a grab bar. Bed and pillows comfortable for but window shade/drapes allowed a lot of light from parking lot light to come in room making sleeping difficult. Powered through for one night stay.

6

Douglas

Dec 29, 2025

·

Stayed 1 night

The room was clean but looks like it came out of the 70s. Needs fixing up.

6

Kimberly K.

Oct 24, 2025

·

Stayed 2 nights

Building was under construction.dust everywhere outside.got all over my vehicle.Staff was excellent.knowledgeable and friendly.Room was tidy and clean.mattress lumpy.

8

Phyllis

Jun 22, 2024

·

Stayed 2 nights

Uncomfortable for 2 people with only one chair in the room

8

Patti

Feb 29, 2024

·

Stayed 1 night

Decent property. Only complaint are the walls seem paper thin- could hear everything... plumbing was very loud when people in other rooms taking shower...

8

Arlan

Nov 10, 2025

·

Stayed 1 night

Spacious room, comfy bed and clean

6

Jenny

Jun 23, 2025

·

Stayed 1 night

The room was clean. The beds were comfortable. The windows were old and wouldn’t seal completely. It was windy and I heard a non-stop high pitched whistle for the entire stay. The elevator was dirty. The hallways looked run down. The area of the lobby that had been updated looked very nice.

10

David

Oct 28, 2025

·

Stayed 1 night

The staff are friendly, the rooms are spacious and checking in and out is very easy. The only thing we didn’t like are the pillows. They’re too small and a bit too firm. Otherwise a great stay.

10

Tina

Aug 7, 2025

·

Stayed 1 night

Inside clean, dated some broken tiles in room. Beds ok.

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Service

Staff are frequently described as friendly and helpful, with thoughtful touches like early breakfast bags. However, several guests reported early check-in fees, slow or absent front-desk help, and occasional errors assigning occupied rooms.

Related guest reviews

10

Richard

Sep 22, 2024

·

Stayed 1 night

The young lady checking us in went the extra mile by finding us something my wife could step up on to help her get into bed.

6

Lynette

Nov 11, 2025

·

Stayed 1 night

The front desk lady was incredibly rude and curt.

10

Donna

Mar 10, 2025

·

Stayed 1 night

The front counter personnel were amazing! I spoke with Jessica because I needed to adjust my stay and she was so helpful and polite. She also checked us in and was very friendly and gracious. All employees here that we encountered we friendly and helpful. I would highly recommend this hotel!

10

Greg

Jan 2, 2026

·

Stayed 1 night

Over all very nice stay clean comfortable beds breakfast variety super. Only hang up that didn’t affect rating was request to pre-checkin on email asking for picture of ID and credit card.

10

George

Nov 3, 2025

·

Stayed 3 nights

Excellent customer service

2

Susan

Jun 5, 2025

·

Stayed 1 night

We had a very late check in and I called ahead to let them know. When we arrived close to midnight it was a very slow check in. Once we were given our room we went up only to find out 2 people were sleeping and occupying the room already. This was a very dangerous situation that we were put in! We went downstairs to tell him that we were assigned an occupied room and he spent 20 minutes telling us how this could happen. Finally getting to a new room around 1230 am. I have never been put in a situation like this before. The hotel itself offered me nothing but to trust them for staying again sometime.

8

Pegi

Aug 13, 2024

·

Stayed 1 night

I stayed here a few days previously and really liked it, so rebooked for the night before flying back home. I arrived a little after 2 pm and checked to see if I could get into my room a little early. The condescending front desk person proceeded to lecture me that I was not an Honors member etc; I interrupted her and said is my room available or not? No. Okay. I returned a few minutes after 3 and then had to wait for about 10 minutes to check in via the same person as she had to enter items into the system before she could do check ins. Then as an after thought she told me when breakfast was served. Then as I was leaving, where the elevator is. Nothing about the pool or snacks and beverages available in the lobby like the very friendly clerk at my visit a few days earlier. Had this been my first visit, I wouldn’t have rebooked b/c of the clerk. The hotel is nice, all the other staff I met are nice, the rooms are comfy and good amenities throughout. BTW, I travel a lot and have never been refused access to my room a little early from other hotels on the few occasions I’ve arrived a bit early. In fact, the front desk has been quite gracious and helpful about it at other hotels.

2

DARISHAWN

Jun 23, 2024

·

Stayed 2 nights

The room they originally assigned to us was occupied. We had to wait over an hour for a reassignment even though peope came in after us and were given a room. It was late and we were tired, we weren't very happy about this.

6

kay

Dec 24, 2025

·

Stayed 1 night

Despite almost no one staying at the hotel, we arrived early and were denied early check-in unless we paid an additional fee. So we sat in the lobby for 2 hrs until 3:00.

10

Anita

Mar 2, 2025

·

Stayed 1 night

We had an early flight out of Appleton. The staff made us up a breakfast package that we were able to take with us. That was really a nice surprise.

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Location

Location is convenient to Appleton Airport, I-41, a mall, and many restaurants, and is easy for short stays. Some guests found the entrance hard to spot during construction.

Related guest reviews

10

Linda

Nov 26, 2025

·

Stayed 1 night

It was perfect for what we needed. A clean place to rest our heads before our early flight at Appleton Airport. Didn’t spend much time here but the staff were super nice and friendly! Definitely would stay here again.

10

ClaraMary

Feb 27, 2025

·

Stayed 1 night

Strangely behind a closed down restaurant or office building.

10

Kadaby

Oct 13, 2025

·

Stayed 2 nights

In town for Bengals vs Packers game. This hotel had the best price and was in a great location. Check in was very easy and the front desk staff was very nice and helpful. Room was clean. Had a hot breakfast every day. 45 minute drive to Lambeau Field. I was sent an email after checking out. Would stay there again.

10

Lori

Mar 26, 2024

·

Stayed 1 night

Easy access for the airport. Friendly staff and clean hotel.

8

John

Jul 25, 2025

·

Stayed 4 nights

Having booked the hotel over 11 months ago I wasn't informed by the booking Co or the hotel of the building works being carried out ! Otherwise in the right location for restaurant's.

8

Luanne

Oct 20, 2024

·

Stayed 2 nights

Like the location

10

Dan

Sep 6, 2025

·

Stayed 1 night

Close to shopping, eating, hi-ways

8

Amy

Sep 11, 2024

·

Stayed 2 nights

The entrance to the hotel wasn’t clearly marked

8

Morgan

Oct 30, 2025

·

Stayed 1 night

The beds were comfortable, and it was located by lots of stuff to do.

8

Karen

Oct 12, 2025

·

Stayed 1 night

The room was clean, except for a couple of places. A hair was in the sink when we arrived. There was also a couple of pieces lint(?) in the bathtub. One lampshade on the bedside table looked worn/dirty. Staff was very friendly. Elevator floor was dirty at check-in and again the next morning. Some breakfast items were either unavailable or only available at the front desk. The potatoes were inedible. The hotel is going under renovations, so that may have accounted for some things. We stayed 1 night. Safe area. Easy access to I-41.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and hot options, with occasional evening snacks, and grab-and-go bags for early flights. Several reviews cite shortages, watered juice, or reduced service during renovations.

Related guest reviews

10

Kelly

Apr 16, 2025

·

Stayed 1 night

Very friendly check in staff. Quiet and comfortable stay. Quality bath products provided. Manager’s special-Tuesday evening meal was an unexpected bonus!

8

Heather

Sep 16, 2024

·

Stayed 2 nights

Pro- The breakfast had a lot of variety Con- My husband spilt his coffee on himself because the lids for the coffee cups could not be secured. I always drank without the lid because I couldn’t ever get it on

2

Kristen

Nov 11, 2025

·

Stayed 2 nights

No toilet paper nor gair conditioner in room. Breakfast horrible. Bad orange juice and spoiled milk. Asked to hold a piece of luggage due to flight delay. Front desk needs classes on customer service. Also under renovation, which was never stated prior to booking.

10

Anna

Sep 28, 2025

·

Stayed 1 night

Very nice room and the breakfast was one of best I had at a hotel and the staff was very courteous

4

Kathleen

Aug 5, 2025

·

Stayed 1 night

My only plus was the comfortable bed, the pleasant check-in staff and the convenient location. The elevator had cereal in it the entire time we were there. Never cleaned. The tub/shower had a pink scum around the edge, so it couldn't have been wiped clean for weeks. The breakfast was horrible. They had the capacity to do so much more. Half the entree of eggs, biscuits and gravy were empty. The other option was the pancake machine which had at least 5 kids lined up to use it. It was a crowded set up.

10

Kadaby

Oct 13, 2025

·

Stayed 2 nights

In town for Bengals vs Packers game. This hotel had the best price and was in a great location. Check in was very easy and the front desk staff was very nice and helpful. Room was clean. Had a hot breakfast every day. 45 minute drive to Lambeau Field. I was sent an email after checking out. Would stay there again.

8

Heather

Mar 21, 2025

·

Stayed 1 night

Everyone was nice, and our room was very clean, which is tops for me! They were out of coffee both mornings we were there, which I thought cld have been remedied by a trip to the grocery store, at least for the second morning. So maybe just more problem-solving needed, but otherwise a nice, comfortable stay.

6

Lori

Nov 6, 2025

·

Stayed 1 night

The hotel is under construction. There was no continental breakfast. Our bathroom had a little bit to be desired as the tub surround was peeling and the toilet seat was broken. The front desk staff was wonderful.

10

Bret

Nov 24, 2025

·

Stayed 1 night

Complimentary breakfast was excellent. Room was very clean. Staff was very friendly

6

Kevin

Jul 28, 2025

·

Stayed 4 nights

The breakfast was basically empty by 8:30 each day. Most days it was not fresh or nothing left. The last day we stayed the breakfast was good, hot and full. But, that was not the case the other days of our stay. Construction of building going on without being informed before our arrival. Only main door to get in and out. Parking was a bit of a challenge. Rooms were good, beds comfortable.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $89	2 $89	3 $89
4 $89	5 $89	6 $89	7 $89	8 $89	9 $173	10
11 $242	12 $89	13 $89	14 $89	15 $69	16 $115	17
18	19 $96	20 $89	21 $88	22 $88	23 $107	24 $114
25 $96	26 $89	27 $89	28 $89	29 $309	30 $105	31 $89

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $89	3 $92	4 $89	5 $121	6 $150	7 $179
8 $133	9 $126	10 $89	11 $89	12 $89	13 $90	14 $268
15 $269	16 $111	17 $90	18 $89	19 $89	20 $105	21 $90
22 $103	23 $98	24 $92	25 $90	26 $95	27 $89	28 $89
29 $90	30 $89

Best Western Plus Paper Valley Hotel

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed (With Sofabed)

Suite, 1 King Bed, Accessible, Bathtub (With Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible

Standard Room, 1 Queen Bed

Guest reviews of Best Western Plus Paper Valley Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Paper Valley Hotel

Prices for upcoming dates