Is parking available at the hotel?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6 AM to 10:30 AM for a fee of approximately AED 70 per person.

Does the hotel allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of AED 175 per vehicle (maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for easy access to different floors.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Abu Dhabi, just a 3-minute drive from Abu Dhabi Corniche and 12 minutes from Sheikh Zayed Grand Mosque. It is also 0.1 mi from Madinat Zayed Shopping Center and 0.8 mi from Capital Garden.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours for the pool may vary, so guests are encouraged to check with the front desk for specific times.

What are the hotel's policies regarding children?

Children 11 years old and younger stay free when occupying the parent or guardian's room using existing bedding. The hotel is family-friendly and offers amenities suitable for guests traveling with children.

Does the hotel provide extra beds or cribs?

The hotel offers rollaway beds for a fee of AED 150 per night. Guests must contact the property in advance to request cribs or extra beds, as availability is subject to confirmation.

Stay at Cristal Hotel Abu Dhabi

Average nightly price at Cristal Hotel Abu Dhabi by month, last 12 months (USD)
Month	Average price
January	$151
February	$129
March	$87
April	$92
May	$75
June	$61
July	$56
August	$63
September	$78
October	$140
November	$281
December	$204

What guests think

At Cristal Hotel Abu Dhabi, travelers frequently praise friendly service, spacious clean rooms, and a central, walkable location near shops and the Corniche, while noting dated areas, occasional maintenance issues, and pervasive cigarette smoke in parts of the property.

Breakfast and on site restaurants are often enjoyed, though several reviews mention limited plant based options and, at times, underwhelming coffee or variety. Facilities include a small rooftop pool and spa and a late opening bar, while parking can be very hot with poor signage and the pool feels tiny or too warm to some. Overall, expect a central, practical base with solid amenities suited to short or budget friendly stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several reviews note a small rooftop pool and spa; some found the pool relaxing, while others found it tiny or too warm. On site dining and a late opening bar exist, and parking is available but the garage can be very hot with unclear signage.

Related guest reviews

10

Carron

Jun 21, 2024

·

Stayed 1 night

Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .

8

May Chan

Nov 12, 2023

·

Stayed 2 nights

The hotel is in an older area next to a local mall with nothing much to offer except a pretty sufficient supermarket. The hotel venue itself is older and needs a facelift. There are a few good restaurants and bars in the building. The swimming pool is too warm and very small. Staff is friendly and helpful, they upgraded our room to a suite, and stored our luggage for a few days while we travel to Oman. Will recommend this hotel in general.

10

Shane

Dec 12, 2024

·

Stayed 7 nights

Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.

10

Anthon

Jan 31, 2024

·

Stayed 3 nights

Great experience staying for three nights at this hotel on a business trip to Abu Dhabi. It's clean and the ammenities are just great. Will stay again

10

Shelley

Nov 16, 2024

·

Stayed 2 nights

Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.

10

Musa

Apr 26, 2024

·

Stayed 3 nights

Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff

10

Leslie

Jun 8, 2023

·

Don’t hesitate to book this hotel. It’s fantastic, the employees are ALL friendly, efficient and professional. This hotel is conveniently located close to so many dining options in the city center that are all walkable. The rooms are updated, clean and spacious, there’s even a hotel bar that stays open until 5am! My son and went to Abu Dhabi for father/son trip and visited Ferrari World and Yas Island waterpark. We took taxis that were a quick 20 min ride and there was always a taxi parked outside the hotel ready for us to just hop in! Hats off to the staff and management at this property! When we visit Abu Dhabi again in the future, it’s a no brained, this is our spot!!

10

Jerome

Oct 28, 2025

·

Stayed 4 nights

Pool was relaxing. Really enjoyed our stay

8

FARNOOSH

Aug 14, 2023

·

Stayed 4 nights

Property is nice. Check in associates are not really friendly. Spa staff were super nice.

10

Leszek

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean. However, recurring complaints note pervasive cigarette smoke in parts of the property and even in some nonsmoking rooms.

Related guest reviews

4

Reza

Nov 9, 2025

·

Stayed 1 night

The hotel smells like an ashtray

8

Malka

Dec 12, 2025

·

Stayed 3 nights

The hotel is very clean, the room was specious, the staff are great

10

Anthon

Jan 31, 2024

·

Stayed 3 nights

Great experience staying for three nights at this hotel on a business trip to Abu Dhabi. It's clean and the ammenities are just great. Will stay again

10

Musa

Apr 26, 2024

·

Stayed 3 nights

Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff

10

John

Jan 13, 2026

·

Stayed 1 night

Very fast check-in, welcoming staff, clean room with all the amenities.

10

Safina

May 29, 2024

·

Stayed 2 nights

Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.

6

Juergen

Dec 15, 2025

·

Stayed 5 nights

Es darf fast überall geraucht werden, was bei der Buchung nicht wirklich ersichtlich war. Auch in unserem Nichtraucherzimmer wurde vorher geraucht. Das Morgenessen kann man sich sparen, den der Kaffee war wirklich kein Genuss. Hingegen das Abendessen ab der Karte ist sehr gut. Für Abu Dhabi ein Mittelklassehotel.

Translate

10

Leszek

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.

8

Harunobu

Oct 26, 2022

·

Stayed 3 nights

スタッフがとても親切でした。相談しやすくていろいろ対応してもらえました。pcr検査の陰性証明もpdfから印刷してくれました。カフェも朝食も美味しかった。町の中にあってアブダビの名所にはタクシーで20分くらいで行けます。周辺もスーパーやショッピングモール、公園などたくさんあってモスクを探しながら歩くのが楽しかったです。部屋は広くて清潔でした。電源が入ってない時は全館冷房？なのか、とても寒かったです。電源を入れると調整できる感じですが、仕組みがよくわかりませんでした。

Translate

10

Cosetta

Jun 27, 2024

·

Stayed 2 nights

Struttura pulita, camere grandi e personale gentile. Colazione varia e per tutti i gusti

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are frequently large and comfortable, with regular upgrades to suites and functional spaces; some decor feels dated. Reported drawbacks include shower in a tub and weak water pressure, occasional maintenance issues, missing coffee makers, and limited views.

Related guest reviews

8

Shellyann

Jul 22, 2024

·

Stayed 2 nights

Pros: *The staff were very friendly and professional throughout my stay. *My request for a quieter room was honored. *The breakfast was nice with a good choice of different types/kinds of food. Cons: *The hotel room was very dated and furniture should be replaced. *My door had some sort of issue, so if it was not closed properly (the doorknob had to be pulled very tightly) it would be left open. This happened during my stay by one of the members of housekeeping.

10

Yvonne

Nov 19, 2024

·

Stayed 3 nights

Centraal gelegen hotel met goede restaurants, zeer vriendelijk personeel, en mooie kamer , Enige nadeel is dat je moet douchen in bad . Zelfs met de aanwezige handvaten niet voor iedereen veilig .

Translate

8

Malka

Dec 12, 2025

·

Stayed 3 nights

The hotel is very clean, the room was specious, the staff are great

10

Shelley

Nov 16, 2024

·

Stayed 2 nights

Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.

10

Janet

Feb 16, 2025

·

Stayed 1 night

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.

6

Yorito

Nov 10, 2024

·

Stayed 5 nights

スタッフが礼儀正しく親切であり、よかった。ただ、シャワーの水圧が低すぎて、体がきちんと洗われていない感じがした。

Translate

8

John

Jun 19, 2024

·

Stayed 2 nights

Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.

10

Beatrice

Feb 16, 2025

·

Stayed 1 night

… direkt im Zentrum von Abu Dhabi! Sehr freundliches Personal und mit einem tollen Upgrade natürlich besonders! Komme sehr gerne hierher zurück

Translate

8

einar

Nov 20, 2025

·

Stayed 1 night

Helt ok for jobb store rom

Translate

8

Negin

Jan 14, 2024

·

Stayed 3 nights

The rooms don’t have coffee makers but the hotel is generally good for a few nights stay. The location was perfect for us but also nice to be able to walk around

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and efficient, with quick check in and helpful support. Some guests reported slower responses, unfriendly check in, rigid policies, or room allocation issues.

Related guest reviews

10

Chrispin See

May 5, 2024

·

Stayed 2 nights

Excellent hotel. Pauline of front desk was superb

2

Anthon

Mar 1, 2024

·

Stayed 3 nights

When i checked in i was told i will be transferres to a smoking room when it became available...didnt happen until i had to ask again. The room where i was billeted had a broekn fridge..i asked for a bucket of ice i was going to be charged. I was offered a glass of ice free, but that was not enough for my needs at that time..if the fridge wasnt broken in the first place, i would not have asked for the bucket...

10

Janet

Feb 16, 2025

·

Stayed 1 night

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.

8

Abdi

Jan 3, 2023

·

Stayed 19,359 nights

The property was nice and clean, the room was spacious and had a good view around the city of Abu Dhabi. The service was slow we had to call several times for iron and iron board and extra towels.

10

John

Jan 13, 2026

·

Stayed 1 night

Very fast check-in, welcoming staff, clean room with all the amenities.

10

Eric

Dec 18, 2025

·

Stayed 3 nights

Courteous staff

10

Beatrice

Feb 16, 2025

·

Stayed 1 night

… direkt im Zentrum von Abu Dhabi! Sehr freundliches Personal und mit einem tollen Upgrade natürlich besonders! Komme sehr gerne hierher zurück

Translate

10

Baljeet

Mar 4, 2023

·

Stayed 3 nights

Location in the city was perfect. We could walk to shops and cafes. My room was really nice with the seating area separate to the bedroom. Beds especially the pillows we’re comfortable. Room service and housekeeping attending our call very quickly. Will be staying there again in the near future.

8

FARNOOSH

Aug 14, 2023

·

Stayed 4 nights

Property is nice. Check in associates are not really friendly. Spa staff were super nice.

10

Fabrice

Jan 5, 2026

·

Stayed 1 night

Bien situé, avec un personnel extrêmement serviable, bonne chambre, bien équipée.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Repeatedly described as central and walkable, close to malls, restaurants, and the Corniche, with easy access to public transport and taxis. A few found the immediate area older or less appealing.

Related guest reviews

10

Carron

Jun 21, 2024

·

Stayed 1 night

Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .

8

May Chan

Nov 12, 2023

·

Stayed 2 nights

The hotel is in an older area next to a local mall with nothing much to offer except a pretty sufficient supermarket. The hotel venue itself is older and needs a facelift. There are a few good restaurants and bars in the building. The swimming pool is too warm and very small. Staff is friendly and helpful, they upgraded our room to a suite, and stored our luggage for a few days while we travel to Oman. Will recommend this hotel in general.

10

Andrea

Jan 12, 2025

·

Stayed 7 nights

Fin dal nostro arrivo il trattamento è stato molto cordiale e disponibile da parte di tutto lo staff. L'hotel è in zona centrale quindi permette di raggiungere le attrazioni in poco tempo (alcune anche a piedi, come Qasr al Hosn e il lungomare Le Corniche). Molto soddisfatto!

Translate

10

E.

Mar 26, 2023

·

Stayed 1 night

Very good location, just behind the Mall. Easy to get to from/to aiport by bus, also loads of buses to move around, as bus stops are 3 minutes away from the hotel. Reception amazing; Annalyn thank you for being very accommodating; truly a superstar employee! Very clean hotel, nice facilities. I would stay there again.

10

Niaz

Oct 13, 2023

·

Stayed 1 night

Very close to shopping mall, lots of super markets restaurants

10

Jongeon

Nov 26, 2023

·

Stayed 5 nights

Downtown에 위치하여, 편의시설 접근성이 좋았습니다.

Translate

10

Beatrice

Feb 16, 2025

·

Stayed 1 night

… direkt im Zentrum von Abu Dhabi! Sehr freundliches Personal und mit einem tollen Upgrade natürlich besonders! Komme sehr gerne hierher zurück

Translate

10

Safina

May 29, 2024

·

Stayed 2 nights

Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.

10

Fabrice

Jan 5, 2026

·

Stayed 1 night

Bien situé, avec un personnel extrêmement serviable, bonne chambre, bien équipée.

Translate

10

Leszek

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with decent variety, and on site restaurants are often praised, including a notable 18th floor venue and KBBQ. Several reviews mention limited vegan options and occasional disappointments with coffee or overall breakfast quality.

Related guest reviews

8

Radmila

May 13, 2024

·

Stayed 6 nights

Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.

10

Shane

Dec 12, 2024

·

Stayed 7 nights

Staff was extremely helpful and attentive. Multiple restaurants in the area (KBBQ inside hotel was fantastic!) with plenty of shopping available too.

10

Shelley

Nov 16, 2024

·

Stayed 2 nights

Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.

10

Janet

Feb 16, 2025

·

Stayed 1 night

Very comfortable room, I was upgraded to a suite. All staff were helpful & couteous. Good breakfast buffet.

8

elaine

Oct 24, 2025

·

Stayed 1 night

Breakfasts too limited for vegans

8

Elaine

Oct 13, 2025

·

Stayed 1 night

Lovely hotel but need more plant based options especially at breakfast , plant milk, vegan food needed !!

6

Juergen

Dec 15, 2025

·

Stayed 5 nights

Es darf fast überall geraucht werden, was bei der Buchung nicht wirklich ersichtlich war. Auch in unserem Nichtraucherzimmer wurde vorher geraucht. Das Morgenessen kann man sich sparen, den der Kaffee war wirklich kein Genuss. Hingegen das Abendessen ab der Karte ist sehr gut. Für Abu Dhabi ein Mittelklassehotel.

Translate

8

ori

Jul 14, 2023

·

Stayed 2 nights

room is nice location is also good the only down side is the breakfast. Lest say i have seen much better

10

Leszek

Feb 10, 2025

·

Stayed 2 nights

Very nice hotel- clean, cool design, with little pool and spa on top floor. Staff very friendly and always smiling. Walking distance from the beach. Breakfast was ok but not great. In total- great place and i would stay there again.

10

Imelda

Sep 22, 2023

·

Stayed 3 nights

My stay in your hotel was amazing. Joanna and the rest of her team provided an outstanding customer service to me and my relatives whom i havent seen in over 15 years! I would like to give a Bravo Zulu to Cangga who works at the dining or Mezzinine. He was always friendly and ensured we were always being taken care. One of the policies i did not like was the food being taken away because of the closing hour. I think just close the dining facility entrance at 10, but dont take the fiod away. The chef can stop, but the clearing should may be extended to at least 30 mins to an hour more while everyone is still there eating. I also would like to give a shout out to the lady who opened the pool door and sauna for us to use. Thank you!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $430	2 $606	3 $602	4 $602	5 $286	6 $134	7 $153
8 $151	9 $151	10 $151	11 $153	12 $153	13 $149	14 $153
15 $149	16 $153	17 $154	18 $153	19 $153	20 $153	21 $149
22 $153	23 $153	24 $153	25 $154	26 $154	27 $154	28 $154
29 $154	30 $154

Cristal Hotel Abu Dhabi

Prices for Cristal Hotel Abu Dhabi

Monthly average prices

About this property

Location

Room options

Quartz Studio

Emerald Suite

Quartz Suite

Amber Deluxe

Guest reviews of Cristal Hotel Abu Dhabi

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Cristal Hotel Abu Dhabi

Considering this hotel for your Abu Dhabi trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $141
25 $101	26 $115	27 $115	28 $111	29 $111	30 $111	31 $90