Comfort Inn Dunmore - Scranton East

Great place to stay. Very clean

This is a very nice hotel. We will stay here again. I recommended it wholeheartedly.

As soon as I was checked in. I turned and went to the store. I came back entered the room and the bed was used and there were wash rags all over the place. When I went to inform the staff that the room was in shambles. She refused to acknowledge my issue. They had to review cameras to see if I went to the room as if I were lying. I’ll never go back.

This was a stopover on a long trip. The room was clean, bed was comfortable and the staff was helpful. Excellent breakfast

The first room we were given had a dirty towel hanging in the bathroom and the air conditioning unit did not work. We were given another room, but not before being told I had to make an extra trip up to the room to show the desk clerk how the fan unit was not turning on. The second room had clear liquid spilled in the bathroom(Appeared to be soda because it ended up being very sticky.) Since it was dinner time and others were waiting on us, I cleaned it with Chlorox wipes the best I could and dealt with a sticky floor. The bathroom had a tub and toilet squeezed in there with a curved shower curtain track. It was just too tight in there; nowhere to put your fresh clothes. The elevators and common areas were uncomfortably warm. The breakfast area had only 1 or 2 left of most items when I went through the line just before 8am and breakfast went until 9. Also there could be a little more variety. I don't like hotel "fake eggs", so peanut butter is a nice alternative that wasn't available, neither were boiled eggs. Neither was a non-dairy milk nor any bread product that wasn't just white. The hotel is a nice facility and the staff I encountered was friendly enough, it feels like they just didn't care enough to make the stay as good as it could have been.