Is parking available at the property?

Free self-parking is available on-site, and it is uncovered. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily, although specific serving hours are not mentioned.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may incur additional charges and should be requested in advance.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of USD 25.00 per vehicle (one-way, maximum occupancy 2) during limited hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible registration desk, public washrooms, meeting spaces, and a pool. There are also elevators, step-free entrances, and handrails in stairways for enhanced accessibility.

What is the location of the property in relation to key landmarks?

The property is centrally located in Tempe, just a 7-minute walk from Tempe Town Lake and 13 minutes by foot from Arizona State University. Other nearby attractions include Mountain America Stadium (1.3 mi) and Tempe Beach Park (1.6 mi).

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children 17 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds or cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for specific requests regarding additional sleeping arrangements.

City Express by Marriott Tempe

What guests think

Reviews of City Express by Marriott Tempe describe friendly, accommodating staff and decent value near the airport and ASU, alongside ongoing renovations, dated areas, and significant traffic and airplane noise depending on room location.

Breakfast earns frequent praise, and the heated pool and hot tub are appreciated, though the pool was sometimes closed during upgrades. Housekeeping and maintenance feel inconsistent, with reports of key-card and door problems, loud HVAC or fridges, and limited room servicing unless requested. The roadside location is convenient for driving but less walkable for some, and nearby adult venues and a dispensary affect the immediate feel. Expect a basic, service-forward stay with possible noise and renovation disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Heated outdoor pool and hot tub are popular, but the pool was occasionally closed during renovations and some equipment (ice machines, treadmill, elevators) had outages. Parking is straightforward, and listings about an airport shuttle were inaccurate or carried a fee.

Related guest reviews

6

Jennifer

Nov 16, 2024

·

Stayed 3 nights

It was an average hotel stay. The pool area did not keep towels stocked, so you had to ask at the front desk each time you visited the pool. We stayed for 3 nights and housekeeping gave us fresh towels and emptied our garbage each day. The app and website for the hotel advertises an airport shuttle but they no longer offer it. Our room key also became deactivated daily; they said it was because of my Apple Watch, but at one point even reprogramming the keys didn’t work so the manager had to come and reprogram our door. The staff were kind and the breakfast was decent.

6

patrick

Jan 8, 2025

·

Stayed 1 night

Very noisy by freeway Treadmill did not work in the fitness center

10

patricia

Jun 5, 2025

·

Stayed 1 night

Nice place to stay had a heated pool, nice breakfast

6

Cathy

Sep 20, 2025

·

Stayed 1 night

They were renovating the place in the pool was closed. Kind of put a damper on the stay for sure.

10

Tambra

Sep 24, 2025

·

Stayed 1 night

Updating property so pool is closed. Waffle machine is not working. Room is nice and very quiet.

4

Jennie

Apr 17, 2025

·

Stayed 1 night

This hotel advertises an airport shuttle. This is total false advertisement. No shuttle service exists

8

Beverly

Aug 31, 2024

·

Stayed 3 nights

Ice machines were not working. No option to get ice while we were there. Bed was hard and not comfortable. However, room was nice, clean and was close to my work, while my house AC unit was being replaced.

10

Robert

Apr 5, 2025

·

Stayed 1 night

Loved the heated pool and location

10

Wendy

Apr 23, 2024

·

Stayed 5 nights

Pool / hot tub are excellent. The staff were helpful and kind. Close to freeway and airport.

6

Pamela

Sep 22, 2025

·

Stayed 1 night

Got to the hotel wanting to swim and found out that pool was closed sue to remodeling. Wish it was stated in the ad that pool was closed .

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Cleanliness

Cleanliness is mixed: many guests found rooms tidy, while others reported dirty bathrooms, odors, or construction dust, and inconsistent housekeeping between stays.

Related guest reviews

2

Erin

Oct 9, 2025

·

Stayed 1 night

To start, this property is on the "wrong side of the tracks" if you catch my drift. Right next to the freeway so you hear traffic all night. Directly across from a dispensary, and within a mile of not 1, not 2, but 3 strip clubs. So if that's what you're looking for, this place would be a dream for you. On top of that, the hotel was in absolute disarray. It's undergoing "renovation" but really just looks like they're trying to cover up that it's completely outdated and falling apart. It was filthy inside and out. There was hair on my bathroom floor and sheets, and an empty condom wrapper under one of the beds. This is the only hotel I've ever stayed at where they didn't provide soap, so I was washing my hands and body with shampoo. Thankfully I only had to stay one night, less than 9 hours, or I would have cancelled and spent twice as much to stay elsewhere. The front desk guy was nice, at least.

6

Dennis

Jul 14, 2025

·

Stayed 2 nights

The rooms I paid for were not serviced. No new towels, the bed were not made and the rooms were not cleaned.

10

Terry W

Jul 28, 2025

·

Stayed 2 nights

Convenient to family and other services we needed. This is our second time staying here. Staff was friendly and accommodating. Room was spacious, comfortable and clean.

2

Joselle

Sep 27, 2025

·

Stayed 1 night

Dirty. No front desk person…had to wait. TV did not work.

10

Candy

Jun 19, 2025

·

Stayed 1 night

Convenient location just off the highway. Close to Old Town Scottsdale. Many restaurants to choose from. Room was clean, bed and pillow were comfortable. Check-in and check-out process went smoothly. Had a peaceful nights sleep.

8

Sunny

Aug 8, 2025

·

Stayed 13 nights

Confortable bed; clean linens and towels. Overall clean rooms.

8

Ashley

Jun 22, 2025

·

Stayed 1 night

Comfortable and clean. Breakfast area was clean and well maintained, woman maintaining the area was cheerful and polite. Was a good choice for our overnight stay.

4

Liliana

Mar 31, 2025

·

Stayed 1 night

Can hear everyone and everything, including a barking dog. All night there was a horrible pee smell, closed the bathroom door. In the morning, I noticed there was water around the toilet, meaning there is a leak, hence the smell. Nothing was extra clean. Didn’t want to touch anything.

6

richard

Oct 23, 2024

·

Stayed 1 night

The room was dirty …. Hair in the tub and on the bathroom floor. Room was very noisy, refrigerator sounded VERY loud. The neighborhood was not what we expected.

4

Sonymar

Feb 15, 2026

·

Stayed 3 nights

Room: there was no closet, no microwave, no fridge. We changed rooms due to problems w air conditioner. The ac was very dusty/ dirty. The current room / floor had water issues since the bathroom sink had some gunk residue we found when we returned from a day out. Pillows were so fluffy that our heads practically touched the mattress so we asked for another set to use on top. Maintenance staff left at 5p and had Saturday off... so when we had the issue w the sink there was no way to get it fixed or cleaned. I appreciate the front desk for trying to help within all the constraints and issues. The housekeepers gave us as many towels and pillows and what we asked for that they had. Breakfast was standard meh.. We would not recommend and will not visit again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from basic to spacious suites with comfortable beds, though decor can feel dated. Road and aircraft noise are common, and some mention loud AC/fridges and spotty Wi‑Fi.

Related guest reviews

6

Pamela

Jul 28, 2025

·

Stayed 1 night

Too noisy from the freeway traffic.

6

Tatsuya

Oct 19, 2025

·

Stayed 4 nights

・スタッフ対応 : 全体的に悪くない。特に不満はない。・施設 : 特別なものは何もない。朝ごはんはチープな印象。ベーコン、スクランブルエッグ、ワッフル、飲み物ぐらい。野菜がほぼない。・部屋 : 空調がうるさいので、寝る時はオフにする必要がある。時々wifiの調子が良くない。ベットはOK。・ロケーション : 周辺に特に何もない。ちょっとした買い物をする時に不便。少し歩いた所にレストランやカフェがあるぐらい。空港まで車で10分程度。・総括 : 家族での観光ステイには向かない。あくまで個人ステイで宿泊費を抑えたい人。ただシャワーと寝るだけと割り切れる人。

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10

Benjamin

Jan 9, 2025

·

Stayed 4 nights

Enjoyed 4 nights exploring Phoenix with the family, and this was a great vacation. The pool is nicely heated, so the kids spent lots of time there even when it wasn’t that warm out. Our room had a separate room/area for the king bed, which was a big selling point. Breakfast was solid as well. Very happy with our stay.

8

Judith

Apr 21, 2024

·

Stayed 3 nights

Bed very comfortable. And liked the layout of the room with the separate sofa area. Traffic noise and little sound insulation between rooms.

8

June

Feb 24, 2025

·

Stayed 4 nights

Room was clean and comfortable and recently renovated. Being the facility is close to two highways, it was rather loud at night.

4

Deb

Nov 3, 2025

·

Stayed 1 night

Road noise was ridoculous. Couldnt sleep at all.

10

Greg

Mar 29, 2024

·

Stayed 1 night

Our suite was spacious and clean. Bed was comfortable and we appreciated the fridge and microwave. Very convenient to the airport. Would stay again.

8

Jason

Sep 19, 2025

·

Stayed 2 nights

Hotel is a bit older, currently doing some renovations. The noise from the street is absolutely terrible! Idiots in fast loud cars treat the road like it’s a freaking drag strip. Won’t be staying at this hotel again due to the noise alone, but other than that it’s a good enough spot if you have a kid at ASU.

10

Cheryl

Apr 10, 2025

·

Stayed 3 nights

I have to say this was a great stay. I really liked that the room had a couch and a chair for relaxing. The king sized bed was in a separate room, which allowed one person to move around without disrupting the other to sleep. We stayed three nights here, and it was great to have this small efficient space to relax in. I also want to say the help was very accommodating.

4

Jim

Mar 3, 2025

·

Stayed 2 nights

Extremely Noisy and could not sleep, to much traffic and airplane noise. Too old and not upgraded. I Paid over $550 for two nights,

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Service

Staff are widely described as friendly and accommodating, but service can be inconsistent. Some guests reported billing or deposit disputes, room-type errors, and slow communication or response during issues.

Related guest reviews

4

Cayla

Apr 17, 2025

·

Stayed 1 night

The keys to get in the room didn’t work. Other people were having to get new keys as well. Outlets in bathrooms kept tripping and didn’t work. Charged twice for deposit and had to call to fix.

10

Alexis

Aug 17, 2025

·

Stayed 2 nights

The staff were amazing they always greeted us and when we needed an item it was brought to our room so quick!! 10/10 would stay here again!

10

Mary

Mar 17, 2025

·

Stayed 2 nights

Great check-in experience, friendly and helpful. Nice complimentary breakfast every morning. Very comfortable bed. Everything was good. Thank you.

6

Janice

Nov 10, 2025

·

Stayed 3 nights

The room was ok and the staff were friendly and courteous. I was disappointed that I was not informed of the MAJOR construction when to booking! As well they proceeded to have their trees pruned and the company doing the work parked In front of my rental car put them in a wood chipper and no one asked me to move my car prior to doing so at 8am. I came out to saw dust and shavings all over the car so I had to do a walk around to be sure there was no damage from a company the hotel hired. I found this all to leave me a little unsettled the entire stay. Communication was lacking on the hotels part.

10

Teresa

Nov 6, 2024

·

Stayed 1 night

Allen was very helpful. There was a discrepancy between what the hotel believed I had reserved, and what they had set aside for my family. It was resolved by Allen and we had a great stay. The breakfast was well stocked. We enjoyed everything.

2

Anshu

Nov 26, 2025

·

Stayed 1 night

We booked a standard 2 queen bed and got 1 king instead. Terrible experience with the hotel. I would not recommend this stay to anyone.

10

Dustin

Mar 17, 2025

·

Stayed 3 nights

Four days and three nights here were nothing short of amazing. From the moment my family and I walked in we were met by the most friendly guy at the front desk. Coolidge was very informative and friendly. He made great recommendations for place around the hotel and asked how our stay was going. Same in the evening when Rich came in. He always made sure our stay was comfortable. The ladies who took care of breakfast were on it! Always hot and even with a rush got food out hot and fast. They also stayed open a little longer to make sure everyone had a chance to eat. The housekeeping was also incredible. They made sure we had fresh clean towels along with all other refills/ things we needed during our stay. With two kiddos we visited the pool a lot and there were always towels there and the maintenance guy was always checking on the pool to make sure it was clean and safe. Overall this was an incredible stay thanks to Coolidge, Rich and everyone there. Highly recommend stay. Thanks again!

6

Sarah

Oct 28, 2025

·

Stayed 4 nights

The front desk staff were helpful. I did have a situation where the keycard pad for the door died. I went to get into my room after an 8 hour conference and my door wouldnt open. The front desk gal used the master key card and another electronic key pad thing to try to get me into my room. But nothing worked. I was locked out of my room, with all of my stuff inside. The front desk gal got a hold of the manager who promised to call me that night. But never did. I was told maintenance would be there in 30-60 minutes to get me in my room. After 60 minutes, they werent there so I went to the front desk. They told me, they wouldnt be there at all that night and I'd have to wait til the next morning. I had nothing with me. Everything was locked in my room. And I had to be at my conference again early the next day. They did get me another room but I had to go to the store and get basic amenities for the night because I was told its not their responsibility to provide those, that its on the guest. Which I had everything I needed but it was LOCKED behind THEIR door. Very very frustrating. Maintenance did show up the next morning and change the battery in the door. He told me it was a very quick fix. I had also mentioned to him how the manager claimed she was calling maintenance the night before but the maintenance guy said he never did get a call. I was not happy. Just think twice before staying here.

2

Greg

Feb 23, 2026

·

Stayed 3 nights

Regarding the room itself, the door did not shut easily and had to slam to be shut and locked. It does not seem like a secure place to stay. Also, the hotel double charged me and refused to refund the money. I have a receipt stating I paid in full when I booked and then they charged me for the room a second time after the stay. This hotel will steal your money and you will have a long fight to try to get it back.

10

Matthew

Aug 15, 2025

·

Stayed 2 nights

Outstanding service, friendly staff and professional support. I will definitely be returning when possible. Worthwhile experience thank you

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AI-generated summary based on recent guest reviews

Location

Convenient for the airport, freeways, and ASU, but heavy traffic brings notable noise. The immediate area feels less walkable to some, with a strip club and dispensary nearby.

Related guest reviews

2

Erin

Oct 9, 2025

·

Stayed 1 night

To start, this property is on the "wrong side of the tracks" if you catch my drift. Right next to the freeway so you hear traffic all night. Directly across from a dispensary, and within a mile of not 1, not 2, but 3 strip clubs. So if that's what you're looking for, this place would be a dream for you. On top of that, the hotel was in absolute disarray. It's undergoing "renovation" but really just looks like they're trying to cover up that it's completely outdated and falling apart. It was filthy inside and out. There was hair on my bathroom floor and sheets, and an empty condom wrapper under one of the beds. This is the only hotel I've ever stayed at where they didn't provide soap, so I was washing my hands and body with shampoo. Thankfully I only had to stay one night, less than 9 hours, or I would have cancelled and spent twice as much to stay elsewhere. The front desk guy was nice, at least.

8

OMAR

Jul 11, 2025

·

Stayed 3 nights

Great location close to all needs safe and clean

6

Denise

Apr 10, 2025

·

Stayed 1 night

Hotel is in a busy traffic area. The traffic noise off of Scottsdale Rd is loud all the time wall and window insulation must be very poor. ND it is in the flight path for part of Px sky harbor airport. It is not walkable for nicer eateries and across the street is a pawn shop and strip club.

8

Judi

Jan 30, 2025

·

Stayed 3 nights

Nice property. Decent breakfast. Quiet. Bed was a little harder than I like but room was very clean.

10

Cristian

Jun 29, 2025

·

Stayed 5 nights

The place was perfect. The university is just across the street with many places nearby for dining options.

10

Jeaney

Feb 7, 2025

·

Stayed 1 night

Perfect location

8

Ravi

Apr 26, 2025

·

Stayed 2 nights

Easy to get to. Rough neighborhood. Cannabis smoke smell.

8

June

Feb 24, 2025

·

Stayed 4 nights

Room was clean and comfortable and recently renovated. Being the facility is close to two highways, it was rather loud at night.

6

Andrew

Mar 29, 2025

·

Stayed 1 night

A reasonable property. Showing signs of age and the decor is early 80s. The person on the front desk was extremely welcoming and knowledgeable. The room was comfortable albeit aged. The strip club across the road is a definite minus for me.

10

Candy

Jun 19, 2025

·

Stayed 1 night

Convenient location just off the highway. Close to Old Town Scottsdale. Many restaurants to choose from. Room was clean, bed and pillow were comfortable. Check-in and check-out process went smoothly. Had a peaceful nights sleep.

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Dining

Breakfast is generally well liked with hot items and waffles, though a few guests found it average and noted times when items weren’t replenished or were undercooked.

Related guest reviews

8

Judi

Mar 10, 2025

·

Stayed 3 nights

We have stayed here several times when we come to the valley. Good breakfast buffet.

6

Maribel

Sep 15, 2025

·

Stayed 2 nights

The breakfast was good but once the food is done they didn't replenish it and there was no coffee.

10

Patrick

May 2, 2025

·

Stayed 2 nights

Nice, comfortable room & bed. Decent breakfast with eggs and potatoes with sausage or bacon. Also a waffle maker.

10

Jeffrey

Aug 5, 2025

·

Stayed 6 nights

We always stay here when we come visit family! Breakfast is always delicious. Highly recommend!

10

Ernest

Dec 19, 2024

·

Stayed 2 nights

I like the staff especially those house keepers. They showed a lot of respect and greeted you whenever you run into them (I always respectfully return the same). Front desk staff are the front-liner that gives first impression about your the hotel and your stay i enjoyed the reception my family and i received upon arrival and departure. My only concern was breakfast insufficiency. At 8:30am there wasn’t enough to eat and people sat waiting for refills from 8:30am to 9:20. The frustration had other customers leaving which in my opinion was a bit embarrassing. My family and I had food even though we didn’t get what we wanted because refills never came for over 50 minutes to an hour and breakfast closes at 9:30am so, i figured there was no hope of refills.

10

Christian

Sep 10, 2025

·

Stayed 1 night

The potatoes in the breakfast buffet are to die for.

8

Ashley

Jun 22, 2025

·

Stayed 1 night

Comfortable and clean. Breakfast area was clean and well maintained, woman maintaining the area was cheerful and polite. Was a good choice for our overnight stay.

8

joseph

Jun 3, 2025

·

Stayed 1 night

Check-in was easy. Staff was friendly. You could see that they were under some construction but still easy to move around hallways. Room was clean and bed was comfortable. Breakfast was good

8

Esmeralda

Sep 18, 2024

·

Stayed 1 night

The hotel was priced right for the area. Breakfast was below par. No eggs when we arrived at 8am and the potatoes and sausage was undercooked. It was not busy so really no excuse for getting behind.

10

jana

Jan 27, 2025

·

Stayed 1 night

Convenient to the airport, the freeway and dining. Affordable compared to nearby similar hotels. Friendly and quick check in by professional staff. The room is spacious and comfortable. Fridge, microwave, blow dryer and iron in room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $132	13	14
15 $118	16 $110	17 $118	18 $112	19 $108	20	21
22 $103	23 $116	24 $116	25 $103	26 $103	27 $113	28 $113
29 $109	30 $116

Su	Mo	Tu	We	Th	Fr	Sa
		1 $108	2 $116	3 $113	4 $130	5
6 $116	7 $108	8 $109	9 $113	10 $116	11 $122	12 $113
13 $109	14 $113	15 $109	16 $116	17 $116	18 $113	19 $120
20 $109	21 $109	22 $108	23 $108	24 $116	25 $120	26 $113
27 $108	28 $116	29 $116	30 $116	31 $116

City Express by Marriott Tempe

About this property

Location

Room options

Room, 1 King Bed, City View (Mobility Hearing Accessible, Tub)

Standard Room, 1 King Bed, City View

Suite, 1 Bedroom, City View

Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom, City View (Mobility Hearing Access, Transf Shower)

Standard Room, 2 Queen Beds, City View (Mobility Hearing Accessible, Tub)

Standard Room, 2 Queen Beds, City View

Guest reviews of City Express by Marriott Tempe

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about City Express by Marriott Tempe

Prices for upcoming dates