Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in Short Pump, Richmond, within a 15-minute drive of Short Pump Town Center and University of Richmond. It is approximately 13.7 miles from Virginia Commonwealth University and 1.8 miles from Sheltering Arms Institute.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests, with access from 8:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

What are the policies regarding extra beds and cribs?

The property offers cribs for a fee of USD 15.00 per night and rollaway beds for a fee of USD 20.00 per night. Advance request is required for these options.

Wingate by Wyndham Richmond Short Pump Hotel

Average nightly price at Wingate by Wyndham Richmond Short Pump by month, last 12 months (USD)
Month	Average price
January	$103
February	$116
March	$123
April	$110
May	$122
June	$113
July	$118
August	$110
September	$102
October	$110
November	$117
December	$96

What guests think

At Wingate by Wyndham Richmond Short Pump, guests frequently highlight clean, comfortable, often spacious rooms, friendly service, and a convenient Short Pump location near shopping and dining, making it a practical base for quick stays or value-focused trips.

Facilities draw mixed feedback: the indoor pool and gym are sometimes closed or underwhelming, and parking in the garage can be tight, with occasional elevator or ice-machine outages. While many find the property tidy, recurring notes mention smoke or musty odors, dated or worn areas, inconsistent housekeeping, and sporadic maintenance problems, including noisy HVAC, TV/Wi-Fi issues, and isolated pest sightings. Breakfast is convenient with waffles and basics, though quality and variety vary. Expect a comfortable, well-located stay with some variability in amenities and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool and gym receive mixed reviews; they are occasionally closed or under-equipped, and the pool has been reported as cold, over-chlorinated, or cloudy. Parking in the garage is convenient with EV chargers, but space can be tight and there are occasional elevator, door, vending, and ice-machine issues.

Related guest reviews

10

Debra

Dec 29, 2024

·

Stayed 1 night

Nice hotel and accommodations. Pool, fitness room, small dining area where they serve breakfast. Also has a bar. Best pillows! Tons of shopping near by. Highly recommend

10

Joseph

Jul 28, 2025

·

Stayed 1 night

Pool was showing signs of age. Had a little algae growing on the floor which was disappointing. Breakfast was scrambled eggs sausage. There was also toast waffles cereal and a few fruits as well as yogurt. Seemed a little sparse.

10

Paul

Jul 24, 2024

·

Stayed 2 nights

Pool was closed for renovation, but everything else was clean and well kept. Friendly staff, good breakfast, and very close to restaurants for longer stays.

6

George

Jul 26, 2025

·

Stayed 4 nights

Poor attitude be front desk checking in. Only one elevator working and only one ice machine working. This hotel is not keeping in good condition.

8

Gerald

Dec 13, 2024

·

Stayed 3 nights

Comfortable hotel EV charger in garage howevrer one of the 3 was out of service

6

Greg

Jul 18, 2025

·

Stayed 1 night

There was no "spa" as advertised... But it was fine.

10

Sharon D

Dec 17, 2024

·

Stayed 2 nights

The Hotel is very nice. It is convenient to shopping and close to the interstate and major highways. The parking is not so great for larger vehicles. I drive a large truck and the parking garage could not accommodate my truck and there are very few spaces outside of the garage.

10

Luis

Aug 10, 2025

·

Stayed 3 nights

Great stay, no vending machine, to much chemical in pool and breakfast could be better. Everything else great

8

Susan

Aug 11, 2025

·

Stayed 3 nights

The hotel was very nice. However, the pool was definitely over chlorinated, it was so over chlorinated, we couldn’t wait to get to back our room to take a shower… The door to the lower garage kept constantly jamming, we reported the issue at the front desk. Their solution was to put in a wedge, so the door couldn’t close & get stick however people remove the wedge thinking they should lock the door. Could not reopen

10

Dennis

Aug 11, 2025

·

Stayed 2 nights

The staff were friendly and the facility was clean. The room was laid out nicely and the bed was comfy. The gym was not up to par though.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe rooms and common areas as clean, but feedback is inconsistent. Recurring issues include lingering smoke or musty odors, stained or worn items, renovation dust, and isolated reports of pests.

Related guest reviews

10

SANJAY

Aug 6, 2025

·

Stayed 2 nights

Very clean room and property; excellent continental breakfast with hot options; easy parking and access to Broad St

4

Michelle

Apr 27, 2025

·

Stayed 2 nights

The first room I was in had clearly not been cleaned. There were bugs in the room, a white stain on the couch, the direct tv didn’t even show what show was on and the directory didn’t work, there was food on the air conditioner. The second room the pillows were stained. Same issue with direct tv, the pool was so cold we couldn’t swim in it. The ice machine on my floor was broke, the paint job in the hallways were poorly done. I was highly disappointed as this hotel had great reviews. I took photos to back up my complaints.

10

Denise

Apr 9, 2025

·

Stayed 3 nights

This hotel was so clean and the staff very friendly. The hotel was quiet. The bed and bedding was comfortable. Breakfast bar was great.

2

sandra

May 19, 2025

·

Stayed 2 nights

Room was dirty. Bed sheets had some stained and wrinkled. The water in the bathtub ran brown. Not good experience at all!

2

Cade

Apr 24, 2025

·

Stayed 2 nights

Rodent infestation! Stay was super mediocre, check in was fine, second night there heard things in my room and turned the light on to find mice on the kitchenette. Requested a new room although I’d have preferred a different hotel and the lady at the front disputed with me. Would love to have a picture but unfortunately mice are quick and made it to a small hole in the bed before I could get a camera out. 11/10 do not recommend.

10

james

Aug 24, 2025

·

Stayed 4 nights

The hotel was immaculately clean! The staff was kind and helpful. My bed was comfortable, the shower pressure was great - cleaning was great-all the things I look for in a comfortable stay. Breakfast was plentiful and a variety of foods- I highly recommend this Wingate location!!

10

Manal

Aug 12, 2025

·

Stayed 1 night

Great hotel! Very clean, close to a lot of activities. Room was great king-size bed and a sofa & well stocked bathrooms. Will definitely be back.

10

Christina

Aug 17, 2025

·

Stayed 2 nights

Front desk staff was very friendly. Smelled clean as soon as you walked in the front lobby. Room was clean.

8

Shaukur

Aug 12, 2025

·

Stayed 3 nights

I had an issue with my bathroom had a bad odor in it I called and a cleaner came just made the bed and left. The odor lingered for the 3 days I was there

10

Katie

Jun 11, 2025

·

Stayed 1 night

Room was clean and comfy. The only thing I could say is there was a hint of stale cigarette smoke. I’m not sure if that was from back when it was a smoking hotel or ? It was horrible but I could def smell it. Had no problem with it. Could open the window for air and the furniture didn’t smell like it. Was over very happy with my stay snd will come again! Love the view also!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and some nice views, but furnishings can feel dated or sparse. Noise from HVAC, slamming doors or nearby roads, plus occasional Wi-Fi/TV problems, affects some stays.

Related guest reviews

6

Diane

Jul 30, 2025

·

Stayed 1 night

The internet access was terrible! The staff was very nice.

10

Ronald

Nov 21, 2025

·

Stayed 2 nights

Room was clean and quiet during stay. Half of the tv channels were with not working or was having pixel problems. Breakfast was ample with the eggs very watery the first morning. Staff was friendly.

8

Brandie

Sep 3, 2025

·

Stayed 1 night

The check in process was quick and easy. The room was very comfortable and spacious. Everything was crisp and clean.

8

Ella

Oct 14, 2024

·

Stayed 5 nights

The staff was excellent, and the room space, beds, and bathroom were all fantastic. My room had a living area, and the furniture (sofa, chair, and lamps) was dated and worn. There were no USB or adapters in the rooms, which are typically on lamps. Also, we had a kitchenette and a tiny trash can in the entire living space.

6

Gerald

Jun 5, 2025

·

Stayed 1 night

AC units so noisy hard to sleep

8

Blair

Dec 1, 2024

·

Stayed 1 night

I liked the overall location of the property, that they had on-site EV chargers for guest use, and that the staff were friendly & provided a good experience for me. The room decor was very simple and pretty dated, and in my particular room the HVAC was a lot more loud than at other hotels. The continental breakfast was also very basic.

10

Paul

Oct 26, 2025

·

Stayed 1 night

Good stay. Sizable rooms. Comfortable and convenient.

10

Annabelle

May 22, 2025

·

Stayed 1 night

The staff were very polite, it's very quiet, and I did like that my view was actually made nice with the fountain in the pond.

4

Alicia

Jul 24, 2025

·

Stayed 1 night

My bed was right next to the hvac unit and was outrageously loud. I didn’t get any sleep at all , which was the purpose of my stay.

10

Alain

Oct 18, 2025

·

Stayed 1 night

A really nice stay. Room was clean with a nice vue. Bed very comfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and helpful at check-in and throughout the stay. However, guests report intermittent lapses, including reservation or room-type mix-ups, slow responses, early housekeeping knocks, and occasional rude interactions.

Related guest reviews

10

Jeanne

Jul 22, 2025

·

Stayed 3 nights

I am sorry that I don’t remember the name of the woman at the front desk on Sunday evening, but she was super helpful in helping us change our reservation due to an illness in our family. I was expecting it to be difficult, but she far exceeded my expectations and made it easy for us. I will come back whenever we visit family in Richmond.

10

Elizabeth

Nov 10, 2025

·

Stayed 1 night

Clean Room, GREAT STAFF!!! Easy Booking, Check in & Check out!! 5 ⭐️’s!!

10

Tracy

Apr 13, 2025

·

Stayed 1 night

Great front desk attendant

10

Leon Glowa

Aug 22, 2025

·

Stayed 4 nights

Very good service. Easy checkin and out.

6

Keith

May 26, 2025

·

Stayed 4 nights

My stay was for 4 nights (Tuesday - Saturday). The first day my room was not made up - no big deal, Im by myself and there are plenty of towels. Second day room not made up - I went to front desk and they said sorry all the maids are gone for the day but we will have someone make it up tomorrow. Third day on my way out of the room I saw the maid in the hallway and reminded her to please clean Room 403 today. She nodded but Im not sure she understood English. When I returned that evening the room was not made up - I had to ask the front desk for fresh towels. My trashcans are overflowing. The front desk clerk could sense my frustration and told me that the room would definitely be made up tomorrow (which was my last day). The room was finally cleaned on Friday of that week.

2

Joan

Jan 26, 2025

·

Stayed 1 night

It was a horrible check in experience. The lady at the desk is not nice nor courteous and didn't seem to know what to do. I will checkout this morning and presently there are 2 credit cards on file, completely unnecessary. I want to speak with management.

6

Tatiana

Aug 9, 2025

·

Stayed 1 night

The room was clean and everything was fine, except for one unpleasant incident in the morning. At 9 a.m., I was startled by a loud knock on my door, followed by someone trying to open it — it was the housekeeper. As a traveler, I found this quite disturbing, especially since checkout was at 11 a.m. and I still had time to rest. Unfortunately, no one apologized or explained the situation.

2

Joseph M

Sep 25, 2024

·

Stayed 1 night

Do not book. They will not honor your Expedia reservation and will tell you that you have to cancel it, request a refund and book through them. Complete nightmare and very rude.

6

Cavin

Aug 14, 2025

·

Stayed 1 night

Parking spots are weird , and the staff was not very friendly at all . We only had one towel in our room , and when we asked for another she seemed like it was a problem over were lying . Definitely won’t be staying here again .

10

Gwendolyn

Jan 21, 2025

·

Stayed 2 nights

The rooms were very spacious. The bed was so comfortable that I slept through breakfast! 😁 The staff was courteous, friendly and very helpful. I will definitely recommend your property to family and friends.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient Short Pump location near the mall, restaurants, and major roads; many felt safe. Some note you will need a car, tricky access, or challenges for oversized vehicles.

Related guest reviews

10

ToMiko

Oct 26, 2025

·

Stayed 4 nights

Centrally located to everything

8

Shane

Jul 16, 2024

·

Stayed 1 night

hard to find

8

Brenda

May 14, 2025

·

Stayed 1 night

I have stayed at this location before. It is clean and consistent, closer to the Short Pump Mall. There is a one-way entry, so if you miss it, do the block. Checked in late evening to a full parking lot. They do have a garage, but my transportation didn't fit the low entry. This was an unexpected barrier that worked itself out. The room was comfortable. Their checkout is noon, which allows a later-than-usual ability to enjoy the room. I appreciated this.

8

Kevin

Mar 11, 2025

·

Stayed 2 nights

Great location with lots of restaurants and shops nearby.

10

Robert

Aug 16, 2025

·

Stayed 3 nights

Near major mall (2mins) with multiple restaurants to choose from.

8

John

Jul 25, 2025

·

Stayed 3 nights

Need a vehicle to get to shopping and restaurants nearby. Fitness room needs upgrades

10

Dennis

Aug 11, 2025

·

Stayed 2 nights

Good, convenient location. Lots of shopping and dining nearby. Clean, some slight wear and tear in specific places but overall very well kept. Breakfast was good and not too far from downtown Richmond. I didn't feel like I was sacrificing or settling compared to if I had booked at a larger flagship hotel.

10

Marisa

Jun 25, 2024

·

Stayed 1 night

Great location and walking distance to several restaurants!

10

Janice

Apr 19, 2025

·

Stayed 1 night

Property is in close proximity to I-64. After parking, dining is just a short walk away.

10

Brandi

Jul 28, 2025

·

Stayed 2 nights

Very nice and affordable. Close by shops and restaurants but still quiet and secure location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Free breakfast is appreciated with waffles and standard items. Quality and variety are inconsistent, with repeated comments about powdered or cold eggs, limited options, and occasional disruptions during outages.

Related guest reviews

6

Don

Jul 15, 2025

·

Stayed 4 nights

Pool was ice cold. Breakfast sucked, cold and very limited selections. Cleaning forgot to leave coffee and not enough towels. A way overpriced Motel 6 but it did have an elevator.

6

Carolyn

Jun 30, 2025

·

Stayed 4 nights

The checkin process was not good, as we arrived from California at 12:30am, only to be told that a water line had broken and there was no water in the entire hotel!! Then we were sent to a room that had already been used by someone, so had to change rooms. Water was not repaired until 2:30 pm the next day and hot water until 7:00pm that night. No water also meant no breakfast. We were compensated for the room the first night.

10

Debbie

Oct 8, 2025

·

Stayed 1 night

I've stayed here several times. It's our hotel of choice in Richmond, both for It's location and for It's friendly staff, cleanliness and comfort. The breakfast buffet is nice to have too. Good for a free breakfast! And its clean and well stocked! I will always choose here. We stay usually once a month.

10

Vincenza

Aug 20, 2025

·

Stayed 2 nights

The property was clean and welcoming. Breakfast set up was extremely nice , they had plenty of choices from bagels to toasts and waffles. Really nice stay!

8

Francis

Aug 18, 2025

·

Stayed 2 nights

Was happy to have a more reasonably priced hotel near another facility where a block of rooms had been reserved for our wedding event. Enjoyed the hugely comfortable king bed. Breakfast was wonderful and lication was superb.

10

Margaret

Aug 18, 2025

·

Stayed 4 nights

I felt that the Hotel is very safe & in a very convenient location for everything The only issue was that the ice machine on the third floor needs to be fixed. Everything else was great. Great breakfast with really great waffles.

10

Ronald

Nov 21, 2025

·

Stayed 2 nights

Room was clean and quiet during stay. Half of the tv channels were with not working or was having pixel problems. Breakfast was ample with the eggs very watery the first morning. Staff was friendly.

10

Joseph

Apr 18, 2025

·

Stayed 2 nights

Great stay!! Staff was awesome!! Only drawback was the breakfast was subpar, with the selection not great.

10

arlene

Oct 24, 2025

·

Stayed 1 night

All was as nice as could be. Very quiet. Good breakfast

8

diane

Sep 22, 2024

·

Stayed 3 nights

Easy check in process, pleasant staff. breakfast was ok. Would have loved to have had hard boiled egg as option.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $103	7 $104	8 $98	9 $123	10 $124
11 $97	12 $94	13 $93	14 $92	15 $108	16 $150	17 $157
18 $97	19 $112	20 $116	21 $108	22 $110	23 $116	24 $117
25 $102	26 $103	27 $106	28 $103	29 $106	30 $142	31 $139

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $101	3 $102	4 $103	5 $114	6 $136	7 $135
8 $96	9 $101	10 $101	11 $106	12 $122	13 $126	14 $125
15 $101	16 $106	17 $111	18 $106	19 $129	20 $120	21 $116
22 $96	23 $109	24 $106	25 $111	26 $128	27 $163	28 $143
29 $98	30 $109

Wingate by Wyndham Richmond Short Pump

Prices for Wingate by Wyndham Richmond Short Pump

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible (Mobility, Tub with Grab Bars)

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa Bed

Studio Suite, 1 King Bed

Room, 2 Queen Beds (Mobility, Bathtub with Grab Bars)

Standard Room, 1 King Bed

Guest reviews of Wingate by Wyndham Richmond Short Pump

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Wingate by Wyndham Richmond Short Pump

Considering this hotel for your Richmond trip?

Prices for upcoming dates