Name: Hilton Garden Inn Erie
Address: 2225 Downs Dr, Erie, Pennsylvania, US
Price range: $103–$247 per night
Rating: 7.8

What guests think

At Hilton Garden Inn Erie, travellers frequently praise clean, comfortable rooms, friendly staff, quick check‑in, and a convenient location near the interstate, shopping, and restaurants, while feedback also notes dated areas, inconsistent housekeeping, and occasional maintenance or noise issues.

Guests often enjoy the pool and hot tub, though a few reported closures, cold water, or cleanliness problems. The on-site restaurant and bar get good remarks, but breakfast is not included and several found the $14.95 buffet and service inconsistent. The property is pet friendly, yet the $75 fee surprised some. Overall, expect a convenient stop with solid amenities, variable room condition, and paid breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many praise the pool and hot tub, and several liked the on-site bar and restaurant. Some encountered issues such as a cold or closed hot tub, a dirty pool area, limited Tesla-only EV charging, entrance disruptions during renovations, and an occasional elevator outage.

Related guest reviews

10

Virginia

Nov 29, 2025

·

Stayed 1 night

Clean room, helpful staff, nice hot tub but pool was cold

10

Drew

Sep 3, 2024

·

Stayed 2 nights

Stayed for a weekend getaway over the Labor Day weekend. Hotel was nice, clean. Bed was too soft for me (personal choice, not a bad review), hotel restaurant was nice, sat at the bar. Food was excellent, bartender was friendly and fun to talk to, drinks were made well. Pool was clean and refreshing, hot tub was clean and relaxing.

10

Tearra

Jul 27, 2025

·

Stayed 1 night

Pool and hot tub were both well maintained

10

James

Jan 4, 2025

·

Stayed 2 nights

nice pool

10

Monika

Aug 14, 2025

·

Stayed 1 night

Elevator broken

8

Shelly

Sep 22, 2025

·

Stayed 1 night

The staff were amazing and very accommodating. They were doing renovations so it was impossible to drive to the front of the building and come in the front door. It would’ve been nice to know that ahead of time. My bathroom floor had long dark hair on it which led me to believe the floor may not have been cleaned properly. I found it the night I arrived. I was there to attend a funeral and awoke to hammering on the floor below me. The hotel was nice but it would’ve been great to have a heads up.

6

Mark

Aug 17, 2025

·

Stayed 1 night

the pool area was dirty and the hot tub was down.

8

Kimberley

Oct 4, 2024

·

Stayed 1 night

It was conveniently located for our driving trip. And there was a charger in the parking lot for our car. Room was not updated, but was very large. It was very quiet in our side of the hotel. Nice amenities like pool, gym, guest laundry. We were next to elevator, so heard that in the morning starting at 8am. And up to midnight. Otherwise it was a good safe clean place to stay

10

Jan

Jun 19, 2024

·

Stayed 1 night

The bar and restaurant were awesome amenities.

6

Melissa

Sep 13, 2024

·

Stayed 1 night

The EV charging was misleading. There were only Tesla chargers and they were the old ones that dont charge other EVs. A huge disappointment

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many found rooms very clean, but recurring reports mention unclean bathrooms and linens, stained or dingy carpets, leftover items in fridges, hair in tubs, and occasional odors.

Related guest reviews

4

Laurie

Aug 25, 2025

·

Stayed 1 night

We assumed we could book a Hilton Garden Inn and receive a high-quality experience. However, the top bed linens were not clean with visible spots, a very large hole in our window screen and the pullout couch was in poor repair. The property was not well maintained at all. Although we could tell that at one time it had been a very nice place. We mistakenly assumed that a property bearing the Hilton name would maintain a certain standard.

4

Nichole

Aug 18, 2025

·

Stayed 5 nights

I found a bug on the bedding and although our room was moved it was to a lesser quality room

10

Sheila

Jul 28, 2025

·

Stayed 1 night

I absolutely loved everything about my stay. The staff was very friendly and kind. The room was fantastic. Beautiful, spacious and very clean! I will definitely stay here again.

10

Kevin

Jan 21, 2026

·

Stayed 3 nights

Room was clean and staff was very good. Helped with a few things we needed and done immediately

4

stephanie

Sep 2, 2025

·

Stayed 2 nights

For the Hilton floors were dirty in our room, needed swept, no toilet paper in the room not enough towels, shower, Most of the water came out the bottom Spicket instead of the shower toilet was clogged the whole time we were there. The Front check-in staff was not friendly whatsoever. Ask multiple questions. Got a snarky answer each time and I was only asking simple things. They should’ve already told us I asked where the pool was. I asked where could I get a cup of coffee, etc. very disappointed for the Hilton at $300 a night. funny thing was when we checked in she said our room was recently renovated walls and doors needed cleaned. We were barely there so didn’t feel like complaining never get you anywhere anyway had to ask for tissues toilet paper and towels room should’ve been ready they were absolutely not busy

4

Alexis

Aug 22, 2025

·

Stayed 1 night

Front desk staff was very friendly. Room carpet was dingy and has seen better days. We checked in late, almost midnight, and were leaving early the next morning. The room was so noisy I would not recommend. The small refrigerator cycled on and off with a loud compressor hum, then the air conditioner would cycle on and off even louder, plus the elevators next to the room were very loud. This room fell far below hotel brand.

8

Sandy

Dec 28, 2023

·

Stayed 1 night

It was a nice stay can work on cleanliness there was stains on the carpet and the tub wasn’t cleaned properly

4

diane

Nov 21, 2025

·

Stayed 3 nights

Our room was not the cleanest. The maid only made one bed and did not do the other one. The bathroom door and walls were marked or maybe damaged and not repaired. I paid good money to stay there for a good quality stay. The elevator area was very dark and dirty and needs repair. I was very disappointed with my stay.

10

brandee

Apr 12, 2024

·

Stayed 1 night

The room LOOKeD clean and for the most part but we found 6 food wrappers under couch (we used pull out couch) and under beds. Walls and doors also needed to be wiped down. (Drink or food splashes) I just feel like in general hotels clean room they do the check list (beds, bathroom garbages and vacuum ) but never anything else that may need it. Makes it nice to go home after a trip 😉

2

tyler

Nov 23, 2025

·

Stayed 1 night

Showed up for our reservation and was immediately told they were overbooked and had no room for us they were already arranging a “just as good” room next door. After ten minutes of aggressive keyboard clacking, the front desk suddenly “found” a room after all. Funny how that happens when the parking lot has all of 15 cars in it. Got to the room and made a beeline for the bathroom barelya y toilet paper on the roll. Spotted a fancy Kleenex box on the counter problem solved, right? Nope. Two tissue inside. That’s it. Opened the mini fridge to chill our drinks and nearly gagged. Someone’s ancient, half eaten meatballs were still in there, turning the entire room into a meatball scented candle that burned all night. Super romantic vibe for date night with my wife… said no one ever. The shower was the grand finale. Grabbed the shampoo bottle and found a long pubic hair glued to the side like it was part of the label. Finished washing up, reached for a towel, and was slapped in the face with the unmistakable aroma of old salmon that apparently never made it to the laundry. Fake overbooking, two Kleenex, meatball air freshener, souvenir pubes, and fishy towels. This place checked every box for “never again.” Stay literally anywhere else.

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Rooms

Rooms are generally spacious, but decor feels dated and several report worn or uncomfortable mattresses, loud AC or hallway noise, and limited or basic TVs; a few praised very comfortable beds.

Related guest reviews

6

Bonnie

Feb 24, 2025

·

Stayed 4 nights

The hotel needs to be updated. The room was large, fairly clean, but VERY outdated. My toilet wouldn’t flush, so at 10pm, I had to have maintenance come and plunge it bc the water wouldn’t flush. The TV is basic cable, minimal channels, no streaming. The worse part is the walls were so thin, I could hear the guy’s phone conversation in the next room, and I was awoken several times in the night by his crazy loud snoring, which really interrupted sleep. The up side was the room had a microwave and a fridge. I won’t be staying here again until there is upgrades. I happened to be here when there was a really bad snow storm, and the sidewalks and parking lot were pretty treacherous. Clearly this used to be a really nice hotel, but it’s time to invest in modernizing it.

4

Caroline

Oct 13, 2024

·

Stayed 1 night

Coffee service is Good. Bed Mattresses needs to be changed. Sofa bed springs are terrible. Another queen bed has dilapidated mattress that caused my husband and myself to sink into middle on if.

6

Kimberly

Aug 14, 2025

·

Stayed 1 night

Rooms are worn and can use an update. Beds are past their life span. Area around the complex is dirty and could use attention. Room AC was very loud so had to keep the temperatures warmer to be able to fall asleep

4

Sylvia

Jun 22, 2025

·

Stayed 2 nights

All furniture was old and mattresses were so used they were not comfortable at all. Housecleaning is every other day but we were not informed. TVs don’t function well.

8

Brooke

Sep 29, 2024

·

Stayed 1 night

Nice for a stop on the interstate to sleep. Room was spacious but not very updated.

6

Renée

Oct 20, 2023

·

Stayed 1 night

I travel every three months for a living. I’ve stayed at lots of Hiltons. This one is incredibly dated and an efficient. I spent 15 minutes trying to get on the Internet to know luck it said weak signal over and over. Finally had to use my hotspot to do a little work before bed after being on the road for six hours after a full day of work. The curtains didn’t completely obliterate the light from the parking lot. The toilet seat was loose and slid back-and-forth. The bed was squeaky and you could feel and hear all the springs. The sheet was hanging on the floor when I arrived from the side of the bed. You could hear all the movement upstairs this morning at 5:30 AM. Unusual in a hotel of the size and supposed quality. No glasses only Styrofoam cups offered for a Kureg with no water bottle to fill it. The showerhead good water pressure. Definitely not worth $150 price tag.

10

Florence

Dec 1, 2025

·

Stayed 3 nights

Beds were super comfy

8

Dennis

Mar 31, 2024

·

Stayed 2 nights

Large rooms with microwave and refrigerator. Beds are not comfortable. They sunk in the middle.They should replace them

4

Alexis

Aug 22, 2025

·

Stayed 1 night

Front desk staff was very friendly. Room carpet was dingy and has seen better days. We checked in late, almost midnight, and were leaving early the next morning. The room was so noisy I would not recommend. The small refrigerator cycled on and off with a loud compressor hum, then the air conditioner would cycle on and off even louder, plus the elevators next to the room were very loud. This room fell far below hotel brand.

8

Kimberley

Oct 4, 2024

·

Stayed 1 night

It was conveniently located for our driving trip. And there was a charger in the parking lot for our car. Room was not updated, but was very large. It was very quiet in our side of the hotel. Nice amenities like pool, gym, guest laundry. We were next to elevator, so heard that in the morning starting at 8am. And up to midnight. Otherwise it was a good safe clean place to stay

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Service

Service is frequently described as friendly, accommodating, and efficient at check-in, though some guests reported unfriendly or unhelpful front-desk interactions, overbooking or miscommunication, billing issues, or items not recovered.

Related guest reviews

10

June

Nov 24, 2024

·

Stayed 1 night

Front desk employee was wonderful

10

LINDSAY

Apr 28, 2025

·

Stayed 1 night

After a long stressful few days of dealing with my deceased father's affairs in Buffalo, New York, we woke up to find the car we inherited from him that we were driving back to Iowa would not start. We were stranded. My husband and I asked several patrons around the hotel to help us jump start the car to no avail. We were frustrated and desperate, until the front desk clerk saw we were in need of help. She found someone from the staff immediately who came out to help with the car. This little bit of kindness made an awful situation a little more tolerable and we will never forget it. Thank you.

10

Justin

Jul 22, 2024

·

Stayed 1 night

The front staff were amazing. The woman during out stay was there when we checked in and checked out and went above and beyond. She is truly skilled and remembers family names and room numbers! Her memory blew my mind!

10

Shalee

Jan 9, 2026

·

Stayed 1 night

Everyone was very accommodating and helpful when hotels.com forgot to forward on that I was going to need a shuttle from the airport to the hotel. The hotel was fabulous and all the staff. Now hotels.com is another story.

10

Barbara

Oct 15, 2025

·

Stayed 1 night

This was our second stay within 2 days at this facility. Both times we had our 2 dogs with us. On the first stay we checked in and out without mention of a pet fee. When we checked out the second time the front desk person advised of a $75 fee. I told her that no one had mentioned that. I signed nothing stating I knew about a fee. She did not offer to waive it until I stated that it was bad business to try to charge a fee at checkout that I was not made aware of. She waived it but was not friendly about it. I said thank you and have a nice day when I left and she said nothing. That ruined my good feelings about the facility. Everyone else was very welcoming though.

10

Kevin

Jan 21, 2026

·

Stayed 3 nights

Room was clean and staff was very good. Helped with a few things we needed and done immediately

4

stephanie

Sep 2, 2025

·

Stayed 2 nights

For the Hilton floors were dirty in our room, needed swept, no toilet paper in the room not enough towels, shower, Most of the water came out the bottom Spicket instead of the shower toilet was clogged the whole time we were there. The Front check-in staff was not friendly whatsoever. Ask multiple questions. Got a snarky answer each time and I was only asking simple things. They should’ve already told us I asked where the pool was. I asked where could I get a cup of coffee, etc. very disappointed for the Hilton at $300 a night. funny thing was when we checked in she said our room was recently renovated walls and doors needed cleaned. We were barely there so didn’t feel like complaining never get you anywhere anyway had to ask for tissues toilet paper and towels room should’ve been ready they were absolutely not busy

10

Michael

Dec 5, 2025

·

Stayed 1 night

Check in staff was amazing. Quickest I’ve ever experienced.

10

david

Aug 4, 2025

·

Stayed 1 night

La Tanya was an excellant check in oerson. Competent, enthusiastis, and knowledgeable.

2

Beth

Mar 9, 2023

·

Stayed 1 night

Front fest gave room away and then tried to charge me an additional room rate in addition to Expedia charge. Personal not compassionate, rude and unkind to traveler with nowhere to sleep after airline caused flight delay. Night front desk attendant yelled at traveler while she was trying to contact Expedia to straighten situation out. She even threatened her while she tried to plug phone in after disconnected from Expedia representative. She stated that traveler ‘ shouldn’t even be on property’ when traveler would not agree to pay an additional $130 for hotel charge ( in addition to Expedia cost $135). This was worst customer service, heartless ( traveler was a senior and in was 11;30 at night).

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AI-generated summary based on recent guest reviews

Location

Very convenient to the interstate, shopping, restaurants, and nearby attractions like Lake Erie; several guests also found it quiet.

Related guest reviews

8

Kevin

Dec 12, 2022

·

Stayed 1 night

The hotel location was right beside the highway and shopping and restaurants.

10

Nan

Jul 22, 2025

·

Stayed 1 night

Nice room. Very close to everything.

10

Karen Van

Mar 31, 2024

·

Stayed 1 night

Quick check in. Many dining options within walking distance . Clean , big screen tv modern decor

8

Sherri

Jul 6, 2024

·

Stayed 1 night

It was a good location about 15 min from Lake Erie and Millcreek Mall. Clean hotel but breakfast is not free.

10

Chuck

Feb 2, 2025

·

Stayed 2 nights

Location, it was close to restaurants and the casino.

10

Ketayoun

Jul 21, 2025

·

Stayed 1 night

Very responsive staff, updated hotel, welcoming and updated lobby, rooms, common areas. Very convenient to interstate and shopping.

10

Hector

Feb 11, 2024

·

Stayed 1 night

Quiet area. Lots of good shopping nearby

10

Judith A

Nov 17, 2024

·

Stayed 1 night

Lovely hotel - super convenient

10

Michael

Feb 15, 2023

·

Stayed 1 night

Fast check in. Clean room. Close to everything.

10

Kirk

Nov 3, 2025

·

Stayed 1 night

Great location

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar receive positive comments, but breakfast is not complimentary and multiple reviews cite the $14.95 buffet as overpriced with mixed quality and occasionally rude service; some still enjoyed breakfast.

Related guest reviews

8

Jill

Sep 16, 2024

·

Stayed 1 night

Good stay. Breakfast staff was not pleasant.

8

Joseph

Jul 7, 2023

·

Stayed 2 nights

Clean, well maintained. Only drawback, breakfast wasn't included though room rate was high.

10

Drew

Sep 3, 2024

·

Stayed 2 nights

Stayed for a weekend getaway over the Labor Day weekend. Hotel was nice, clean. Bed was too soft for me (personal choice, not a bad review), hotel restaurant was nice, sat at the bar. Food was excellent, bartender was friendly and fun to talk to, drinks were made well. Pool was clean and refreshing, hot tub was clean and relaxing.

8

Joey

Sep 27, 2023

·

Stayed 2 nights

Breakfast buffet was not appropriate for the price.

10

Lori

Dec 15, 2024

·

Stayed 2 nights

Great hotel with excellent staff. Food/beverages on site were very good. Nice large lobby area. Very pet friendly hotel

8

Dale

Dec 11, 2022

·

Stayed 1 night

Had some cocktails at the bar. We spent $120 ... 2 drinks each for 5 people. Won't ever do that again!! Way overpriced. No complimentary breakfast which many other hotels offer..not even coffee. Cost for a one night stay was #180!! We'll be staying somewhere else next time.

10

Cheryl

Jun 3, 2024

·

Stayed 2 nights

Did not like that they don’t provide complimentary breakfast. They charge $14.95.

10

Jan

Jun 19, 2024

·

Stayed 1 night

The bar and restaurant were awesome amenities.

10

Kathaleen

Oct 21, 2023

·

Stayed 1 night

Kim at front desk was extremely friendly.. what a delightful person. However, the woman who guarded the dining area in the morning was rude and abrupt. We were so excited to come down for breakfast, thinking it was a continental breakfast, and when we sat down, she rudely yelled from across the room: if you are planning on having breakfast here it is $14.95 per person. She could have been much kinder. It left a sour taste in my mouth and no way was I now going to pay with her attitude. What a shame she was so rude.

10

Alexander

Jan 7, 2024

·

Stayed 1 night

Fantastic 1 night stay! Breakfast was super delicious!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$121
February	$136
March	$128
April	$136
May	$153
June	$197
July	$194
August	$218
September	$176
October	$151
November	$118
December	$108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $131	2 $221	3 $186
4 $117	5 $134	6 $197	7 $128	8 $115	9 $141	10 $209
11 $108	12 $208	13 $117	14 $120	15 $114	16 $212	17 $185
18 $108	19 $114	20 $114	21 $106	22 $103	23 $128	24 $141
25 $110	26 $108	27 $128	28 $109	29 $106	30 $158	31 $123

Su	Mo	Tu	We	Th	Fr	Sa
1 $127	2 $127	3 $128	4 $127	5 $127	6 $146	7 $146
8 $127	9 $127	10 $127	11 $128	12 $137	13	14 $243
15 $130	16 $127	17 $127	18 $127	19 $198	20 $247	21 $145
22 $127	23 $127	24 $127	25 $127	26 $127	27 $145	28 $145
29 $127	30 $127

Hilton Garden Inn Erie

Prices for Hilton Garden Inn Erie

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Evolution One King Whirlpool

Suite, 1 King Bed

Two Queens Evolution Junior Suite

Presidential Suite, Multiple Beds

One King Evolution Junior Suite

Access Two Queens Evolution

Evolution One King Room

Two Queen Beds Evolution Room

Guest reviews of Hilton Garden Inn Erie

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

Prices for upcoming dates