Is parking available at the hotel?

Yes, parking is available on-site and is free of charge.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is provided on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 35 per pet, per night, plus a one-time cleaning fee of USD 250. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle is available during limited hours. Guests must contact the property on arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific features may vary.

Where is the hotel located in relation to local attractions?

The hotel is situated in San Antonio (Uptown), approximately 1.2 km from North Star Mall, 2.9 km from Alamo Quarry Market, and 7.8 km from the River Walk. San Antonio International Airport is just 2.2 km away.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The operational hours and seasonal availability may vary.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 15 per night. Advance request is required for rollaway beds, and the maximum number allowed may vary.

Heritage Inn & Suites San Antonio Airport

What guests think

At Heritage Inn & Suites San Antonio Airport, Trademark Wyndham, guests often highlight friendly staff, convenient airport access with a shuttle, and good value with breakfast, while noting small bathrooms, occasional noise, and intermittent maintenance or A/C issues.

Cleanliness earns frequent praise, however a minority report hairs, dirty corners, or the occasional pest. Many value extras like evening snacks and drinks and the outdoor pool, though elevator outages and tricky parking access are recurring complaints. Overall, expect a convenient, budget-friendly airport stay with strong service and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free airport shuttle is convenient; evening snacks and drinks plus a small outdoor pool are appreciated. Elevator reliability and parking lot access are recurring frustrations.

Related guest reviews

4

JOSEFINA

Feb 22, 2026

·

Stayed 3 nights

Sin elevador y estando en el 4 piso No me limpiaron mi cuarto ni siquiera recogieron la basura ni cambiar las toallas

4

Jennifer

Feb 23, 2026

·

Stayed 2 nights

The ac in the hotel did not work, the hallways and lobby were very warm. We switched rooms after the ac in our room didn't work and would not cool under 80. However, the second room also didn't cool under 80. Even after requesting several times maintenance did come the second day and said it was fixed. It was not, they came again and said it was fixed, nothing changed it stayed 80 in the room. The elevator did not work the whole time we were there and the shuttle was being repaired the first day and only was working the second afternoon that we were there. The soda machine in the breakfast area said it was not working, however it did seem to be working and they just didn't want it used.

10

Jessica

Oct 27, 2025

·

Stayed 1 night

The shuttle to/from the airport was very nice and practically "on call". I also liked that the shuttle provides service to places within a one-mile radius of the hotel- which is really nice (although I didn't use the service).They had a "happy hour" with drinks and snacks, in addition to the breakfast service. The staff was friendly and helpful. I stayed one night before and one night after my trip. I would stay there again.

10

etienne

Apr 25, 2025

·

Stayed 1 night

proche de l aeroport et avec navette

10

Dawn

Apr 26, 2025

·

Stayed 4 nights

Good price for value. Access was kinda limited, only one elevator

10

Luz

Oct 18, 2024

·

Stayed 1 night

Shuttle to airport and free parking during trip

10

Karen

Oct 12, 2025

·

Stayed 1 night

Great shuttle to airport.

10

Ramiro

Oct 27, 2025

·

Stayed 1 night

excellent and friendly staff. Airport Shuttle is super convenient.

10

Michael

Oct 13, 2025

·

Stayed 1 night

The airport shuttle was very convenient and immediately available when requested. The staff was great. The room was very clean and comfortable. The breakfast was also good.

2

Marylou

Mar 1, 2026

·

Stayed 1 night

Terrible Elevator was broken gave me a room that already had someone in that room saw them naked wont be staying again

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and well-kept areas, but others note lapses such as hairs, dirty corners, or occasional pests.

Related guest reviews

6

erika

Oct 26, 2025

·

Stayed 1 night

Clean but could have been cleaner. Hairs everywhere, walls were stained, doors and even the sheets. The dog across the hall kept barking every time someone walked by. The toilet makes a weird sound when the guest in the top floor flush the toilet…

6

sheri

Dec 4, 2025

·

Stayed 1 night

Rooms were dirty on the carpet near the walls. Crumbs on one of the beds

8

SAMUEL

Nov 5, 2025

·

Stayed 2 nights

Dirty restroom

10

Maria

Nov 4, 2025

·

Stayed 1 night

Very clean and comfortable beds

10

Waqar

Aug 11, 2025

·

Stayed 1 night

Just stayed for a night as I had a flight to catch in the morning but it was surely well worth what I paid for. The room was nice, clean and comfortable and they offered a free shuttle to the airport as well. Breakfast options were pretty decent too. Will surely stay again if I am visiting the city.

10

Rosie

Oct 14, 2024

·

Stayed 2 nights

SUPER clean!!!

10

Brandon

Nov 17, 2025

·

Stayed 2 nights

Very clean and very great staff

2

Luz

Apr 3, 2025

·

Stayed 3 nights

Salió una cucaracha en la habitación Nos cambiaron pero no sentíamos limpias las habitaciones

10

Juan

Nov 2, 2025

·

Stayed 1 night

Clean rooms and bathrooms.

2

Sebastian

May 24, 2025

·

Stayed 1 night

The room we got had ants over the handle. Seriously doubtful about cleanliness

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and compact, with notably small bathrooms; freeway or hallway noise affects some stays. Comfort varies, and several guests report A/C that does not cool enough or is limited by controls.

Related guest reviews

6

Katherine

Feb 19, 2025

·

Stayed 1 night

Was fine for a dated property. Bed and pillows were comfortable, however I did not like the limited space in the bathroom or having the sink inside the room.

8

David

Aug 28, 2025

·

Stayed 1 night

The hotel is a bit outdated and the walls are thin.

6

Jessica

Feb 16, 2026

·

Stayed 1 night

Bathroom too small, no change to use the washer or dryer,

8

Amy

May 14, 2025

·

Stayed 1 night

Breakfast was excellent. It was a good location for what we needed. Room was clean. Front desk staff in the evening were so kind. Pool looked amazing, but we didn’t get to use it, it was late when we got there and we were tired. Beds were extremely uncomfortable. It felt like we would roll off at any time, and we kept waking up every time one of us moved because we started to roll off the poorly supported mattress. The layout of the bathroom is terrible an so cramped-it could be solved if the tub and the toilet we swapped places. The lady cleaning the floor in the morning got super mad after we walked on her mopped floor to the elevator, the only path to get there and she followed us with the mop. Extremely unnerving. Even with all the pros, we probably wouldn’t stay there again just because of the beds unless we were staying on a king size. The queen size mattress is just too unsafe with it not being supported properly.

4

Silvia

Dec 27, 2025

·

Stayed 1 night

No entendí cómo es que a este hotel lo evalúan como Wonderful, si está un poco antiguo y las habitaciones antiguas, el baño súper pequeño, tienes que solicitar habitación con disabilities para que el baño esté amplio, no te ponen accesorios de baño solo un jabón, no hay Secadora de cabello crema ni gorro para la ducha

8

EDGAR

Jan 20, 2026

·

Stayed 1 night

Habitación limpia, pero demasiado pequeña, el baño de igual forma muy pequeño

10

Michelle

Jun 8, 2025

·

Stayed 1 night

The hotel was very clean the breakfast was excellent. Beds were really comfortable. The only thing is the bathroom is very small.

4

Elizabeth

Jul 10, 2025

·

Stayed 3 nights

The AC in our room was not working properly. I complained and they sent someone to check on it , when we came back they had left a FAN in our room as if that would solve the problem. the room never went down from 76 F!! at times it went up to 78

8

Danica

May 4, 2025

·

Stayed 1 night

Room was great but I was located in a room closer to the highway. The road noise was loud all night long.

4

Kim

Oct 17, 2025

·

Stayed 1 night

It was a clean room, staff was nice but the room was right next to the freeway so it was very noisy!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, accommodating, and efficient, with fast check-in and helpful support. A few reports mention brusque interactions or errors such as incorrect room assignment or poor follow-up.

Related guest reviews

10

Karen

Oct 24, 2025

·

Stayed 2 nights

Super helpful staff. My favorite San Antonio airport hotel.

2

Logan

Dec 24, 2025

·

Stayed 1 night

Management has failed entirely. My son was injured by an electrical cord that had an exposed wire, the wire was the “hot” wire of the lamp cord. This gave him a pretty bad shock when he sat down on the chair in the room, the lamp started to flicker. He noticed the cord was under the chair leg, when he went to move the chair, the chair had already broken through the jackets of the wire from previous guests sitting on the chair and subsequently damaging the wire. I brought this to attention to staff. It was brushed off as nothing. No sign of concern or any action to correct the problem. Earlier in the morning before that incident the manager was quite literally pounding on the door, woke me up (I work nights) asking if I was extending my stay. I had a reservation for that day. When I said that his response was “well I should have communicated that” a reservation in your system is communicating. And to have the response of the pounding immediately, highly unprofessional and doesn’t match the 9.4 rating review you supposedly have. All of these issues were brought to your attention, and still you have yet to contact me. Hotels .com reached out as well. I’m getting a lawyer at this point. You had plenty of time to prevent this review. And to show just the smallest amount of concern for my son. It’ll all come out in the was now.

10

GUILLERMINA

Sep 14, 2025

·

Stayed 2 nights

Courteous staff. They answered my questions. And were very helpful. Would stay here again.

10

Matthew

Sep 11, 2025

·

Stayed 1 night

Check in was fast, less than 5 min. Everything was clean and tidy in the rooms. Staff was friendly amd helpful. They even made sure we got some breakfast even though we had to check out well before breakfast started. Check out took less tha. 1 min. Super easy, nice stay.

10

Ariel

Feb 15, 2026

·

Stayed 1 night

Staff were super friendly and welcoming

10

Alicia

Dec 1, 2024

·

Stayed 3 nights

Welcomed with a smile at the front desk. Spacious & clean room. Great breakfast assortment. Quick and easy check out. We picked Pear Tree for its closeness to the airport & thoroughly enjoyed our stay

2

Marylou

Mar 1, 2026

·

Stayed 1 night

Terrible Elevator was broken gave me a room that already had someone in that room saw them naked wont be staying again

10

David

Feb 20, 2026

·

Stayed 1 night

Front desk staff were professional, friendly and helpful

2

Hector

Oct 1, 2025

·

Stayed 1 night

It was not a pleasant one. Staff could care less about anyone at the hotel.

10

tawana

Jan 26, 2025

·

Stayed 1 night

The front office manager Michael is awesome. He’s very attentive and took care of all of my needs.

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AI-generated summary based on recent guest reviews

Location

Very convenient for SAT flights and close to North Star Mall, restaurants, and major highways. Some guests report traffic noise and a tricky parking-lot entrance.

Related guest reviews

8

gustavo

Dec 30, 2025

·

Stayed 1 night

Good for the price..difficult to find..busy intersection

10

Jessica

Oct 27, 2025

·

Stayed 1 night

The shuttle to/from the airport was very nice and practically "on call". I also liked that the shuttle provides service to places within a one-mile radius of the hotel- which is really nice (although I didn't use the service).They had a "happy hour" with drinks and snacks, in addition to the breakfast service. The staff was friendly and helpful. I stayed one night before and one night after my trip. I would stay there again.

10

Joaquin

Jan 4, 2026

·

Stayed 2 nights

Muy limpio y bien ubicado

10

Jamie

Oct 27, 2025

·

Stayed 2 nights

Hotel had a great location. Room was big, clean and comfortable. Having a microwave and fridge in the room was a big plus. Water pressure in the shower was great! Breakfast was always good and well stocked. Would stay here again and highly recommend it to anyone looking for a place to stay in that area.

6

miguel

Oct 24, 2025

·

Stayed 2 nights

Se encontro un cucarachito

8

Magda Edith

Jan 7, 2026

·

Stayed 1 night

Clean room, nice staff and close to SAT airport

10

Christopher John

Apr 21, 2025

·

Stayed 1 night

Very noisy. At the intersection of 2 major highways.

8

Barbara

May 6, 2025

·

Stayed 1 night

I liked that it was minutes from the airport.

10

Maggie

Aug 5, 2025

·

Stayed 2 nights

The breakfast was very good and the staff were all so nice. It’s clean and so close to the mall and many restaurants. We will definitely stay here again.

8

Danica

May 4, 2025

·

Stayed 1 night

Room was great but I was located in a room closer to the highway. The road noise was loud all night long.

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AI-generated summary based on recent guest reviews

Dining

Hot breakfast generally earns strong feedback for quality and variety, and the evening reception with drinks and snacks is a popular perk. A few guests found breakfast repetitive or had minor issues with specific items.

Related guest reviews

10

Edward

Oct 19, 2025

·

Stayed 1 night

Awesome stay. Everything was clean and well kept. Best breakfast at a hotel ever. Happy hour was nice too. Alicia was awesome!

10

Steven

Nov 5, 2025

·

Stayed 1 night

Yes the breakfast was fresh and the stay was everything you could expect from a hotel. The experience was Perfection!

6

William

Dec 27, 2025

·

Stayed 2 nights

Breakfast was fine, but exactly the same both days. Didn’t use the pool.

10

Laura Raquel

Aug 24, 2025

·

Stayed 3 nights

Todo fue excelente y el trato de los empleados muy bueno. Muy limpio y amplio el cuarto. Lo único que cambiaría es que el desayuno era exactamente igual todos los días. Nos quedamos 4 días y desayunamos lo mismo todos los días.

6

Hugo

Nov 21, 2025

·

Stayed 4 nights

El baño de la habitación empezó a oler raro de vez en cuanto con un olor fuerte como de químicos de limpieza. El huevo del desayuno estaba medio tieso y la máquina de pancakes dejó de funcionar.

10

Maggie

Aug 5, 2025

·

Stayed 2 nights

The breakfast was very good and the staff were all so nice. It’s clean and so close to the mall and many restaurants. We will definitely stay here again.

10

isaac

Jan 16, 2026

·

Stayed 1 night

Breakfast was OK. The service was perfect.

10

David

Nov 10, 2025

·

Stayed 3 nights

Clean room, quiet, comfortable beds. The free dinner snacks and drinks were awesome. Morning breakfast was outstanding as well. Right next to Airport, very convenient

10

Gregg

Aug 24, 2025

·

Stayed 3 nights

3rd time staying here. Staff is very friendly and efficient. Complimentary breakfast has lots of choices, especially hot items. Very nice touch that has free happy hour. The swimming pool is well kept and clean. Will stay here again for sure

10

Kayla

Aug 5, 2025

·

Stayed 2 nights

The happy hour and breakfast was amazing. The staff was nice and place was very clean. Will book again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $113	17 $113
18 $76	19 $76	20 $76	21 $76	22 $77	23 $114	24 $123
25 $76	26 $76	27 $78	28 $77	29 $76	30 $77	31 $77

Su	Mo	Tu	We	Th	Fr	Sa
1 $81	2 $85	3 $92	4 $79	5 $76	6 $80	7 $82
8 $96	9 $105	10 $99	11 $111	12 $81	13 $76	14 $78
15 $74	16 $74	17 $74	18 $74	19 $88	20 $89	21 $91
22 $77	23 $74	24 $76	25 $74	26 $74	27 $76	28 $74
29 $74	30 $74

Heritage Inn & Suites San Antonio Airport, Trademark Wyndham

About this property

Location

Room options

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed, Hearing Accessible (Mobility, Tub with Grab Bars)

Deluxe Room, 1 King Bed

Guest reviews of Heritage Inn & Suites San Antonio Airport, Trademark Wyndham

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Heritage Inn & Suites San Antonio Airport, Trademark Wyndham

Considering this hotel for your San Antonio trip?

Prices for upcoming dates