Hyatt Vacation Club At Highlands Inn
From
$489
/ night
Select dates to see prices and availability
From
$489
/ night
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. Additional features at this hotel inc...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Rooms
Treat yourself to a stay in one of the 91 guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Location
With a stay at Hyatt Vacation Club at Highlands Inn in Carmel (Carmel Highlands), you'll be within a 15-minute drive of Monterey Bay and Point Lobos State Natural Reserve. This family-friendly hotel is 10.2 mi (16.3 km) from Monterey Bay Aquarium and 4.9 mi (8 km) from Carmel Beach.
What's nearby
Gravity Garden(0.6 miles)
Point Lobos State Natural Reserve(0.6 miles)
Point Lobos Ranch(0.7 miles)
Hidden Beach(2 miles)
Monastery Beach(2.1 miles)
Gibson Beach(2.1 miles)
China Cove(2.1 miles)
Garrapata State Park(2.5 miles)
Carmel River State Beach(3.3 miles)
Garrapata Beach(3.5 miles)
The Barnyard(4 miles)
Carmel Mission Basilica(4.2 miles)
Sunset Center(4.8 miles)
Carmel Beach(4.9 miles)
Tor House(5.2 miles)
Monterey Peninsula Airport (MRY)(10.3 miles)
Salinas, CA (SNS-Salinas Municipal)(28 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Valet Parking
Location
Highlands Inn Club 120 Highlands DR Suite B Carmel, CA 93923, Carmel Highlands, Carmel, California, United States of America
Gravity Garden (0.6 miles)
Point Lobos State Natural Reserve (0.6 miles)
Point Lobos Ranch (0.7 miles)
Hidden Beach (2 miles)
Monastery Beach (2.1 miles)
Gibson Beach (2.1 miles)
Room options
8
Villa, 1 Bedroom, Mobility Accessible
1 King Bed
and 1 Sofa Bed
Sleeps 4
650 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
7
Villa, 1 Bedroom, 2 Bathrooms
1 King Bed
and 1 Sofa Bed
Sleeps 4
676 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
9
Villa, 2 Bedrooms
2 King Beds
and 1 Sofa Bed
Sleeps 6
1140 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
7
Villa, 1 Bedroom
1 King Bed
and 1 Sofa Bed
Sleeps 4
650 ft²
Balcony or TerraceSeparate Dining AreaHeatingWi-Fi (Free)KitchenFireplace
Guest reviews of Hyatt Vacation Club At Highlands Inn
8.5
Very good
Based on 352 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hyatt Vacation Club At Highlands Inn, travelers highlight the spectacular coastal setting and vistas near Carmel, spacious suites with fireplaces and kitchens, and generally friendly staff, while noting dated interiors, occasional noise, partial-view 'ocean' rooms, and uneven service.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Hyatt Vacation Club At Highlands Inn, travelers highlight the spectacular coastal setting and vistas near Carmel, spacious suites with fireplaces and kitchens, and generally friendly staff, while noting dated interiors, occasional noise, partial-view 'ocean' rooms, and uneven service.
Housekeeping and cleanliness are commonly praised, though a few guests mention flies, stale smells, or maintenance glitches. The on-site restaurant earns strong reviews for its food and setting, but there is no room service and parking or late checkout can be inconvenient. Overall, it suits travelers who prioritize space and atmosphere over cutting-edge finishes and fully comprehensive services.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The restaurant and bar are widely praised for views, but there is no room service. Parking and late checkout logistics draw mixed feedback, with some finding them inconvenient.
Related guest reviews
10
Lacey
May 31, 2024
·
Stayed 2 nights
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
Dec 25, 2024
·
Stayed 3 nights
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
6
Idmari
Oct 3, 2024
·
Stayed 1 night
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
10
Mira
Apr 21, 2025
·
Stayed 1 night
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
6
Joe and Judy
May 3, 2025
·
Stayed 2 nights
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
The room was clean and bed was comfortable. We had a decent view of the ocean but had to rearrange the furniture to actually see it from the living room. Disappointed that we had to pay an extra resort fee. Why don’t they just call it a parking fee? The parking lot is the only part of the resort we used beside the room.
10
Blanca
Jan 27, 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
Sep 1, 2025
·
Stayed 1 night
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
Apr 7, 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
Jun 4, 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
Sep 23, 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are frequently described as clean or spotless. A minority reported flies, stale odors, or soot and minor maintenance lapses.
Related guest reviews
10
Thelma
Sep 26, 2025
·
Stayed 2 nights
Clean and amazing views
Clean and amazing views
6
Michael
Sep 22, 2025
·
Stayed 1 night
Was really nice but room could of been cleaner
Was really nice but room could of been cleaner
10
Clarence
Jun 6, 2025
·
Stayed 2 nights
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
Our check-in process was smooth and quick. The front desk personnel, Kyle, was friendly and professional. He treated us like a VIP. We booked an ocean-view room, so the suite is far from the main building. The parking is easy, and there are a lot of open spots around our suite. All the staffs in the property are nice. Everyone said Hi to us and smile on their face. We were a bit disappointed after opening the door. The inside is dated, but the room is spotless. The view is spectacular. The ocean view from the balcony and the bedroom window offset the disappointment. Overall, our stay was excellent and unforgettable. We already planned to rebook in the same property.
2
Deepthi
Oct 23, 2024
·
Stayed 1 night
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
4
corazon
Dec 23, 2024
·
Stayed 1 night
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
6
Harpreet
Dec 19, 2025
·
Stayed 1 night
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Kasandra
Apr 6, 2025
·
Stayed 1 night
Beautiful property, staff was pleasant and room was clean
Beautiful property, staff was pleasant and room was clean
10
Mark
Sep 2, 2025
·
Stayed 2 nights
So clean
So clean
10
Laura
Apr 16, 2025
·
Stayed 1 night
Beautiful property great view super clean we love it and recommend it
Beautiful property great view super clean we love it and recommend it
8
Qian
Dec 24, 2025
·
Stayed 4 nights
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
Clean room, nice bed, beautiful views. We were out most of the days, did not use much the facilities in the hotel.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious with full kitchens, wood-burning fireplaces, and standout ocean views. However, several guests found interiors dated, some 'ocean view' rooms only partial, weak sound insulation, and the lack of air conditioning noticeable at times.
Related guest reviews
6
Ashish
Sep 22, 2024
·
Stayed 1 night
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
10
james
Aug 4, 2025
·
Stayed 1 night
10/10 ocean views, the room is amazing with a full kitchen
10/10 ocean views, the room is amazing with a full kitchen
6
Sutton
May 4, 2025
·
Stayed 1 night
Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
Great stay and service don’t get me wrong. But they false advertise. If you book an ocean view room, you won’t actually see the ocean full view. Even though the pictures indicate that you do. Other than that, it was great!
10
Ning
Dec 3, 2025
·
Stayed 1 night
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
4
Vishweshkumar Manojkumar
Sep 8, 2025
·
Stayed 2 nights
NO AC
NO AC
10
Tom
Oct 6, 2024
·
Stayed 1 night
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
10
Tai
Jun 1, 2025
·
Stayed 1 night
Room is spacious and modern View is incredible
Room is spacious and modern View is incredible
6
Rachelle
Sep 1, 2025
·
Stayed 1 night
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
Apr 7, 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
Jun 4, 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
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AI-generated summary based on recent guest reviews
Service
Staff is often friendly and accommodating, with some smooth, welcoming check-ins. Still, several guests reported slow responses, inflexibility on late checkout, rude interactions, and rooms not ready past the stated time.
Related guest reviews
10
D.
Jun 24, 2025
·
Stayed 1 night
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
We were married at Highlands Inn 60 years ago, thus the reason for this return. It was a most gracious and gratifying reunion. We left as excited and as happy as we did after our wedding in the chapel and reception in the room now known as Sunset Lounge. Accommodations were superb, eclipsed only by the hospitality of positively everyone with whom we dealt. Wish we had planned to stay longer.
6
Kristy
Jan 2, 2025
·
Stayed 1 night
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
10
Sara
Aug 28, 2025
·
Stayed 1 night
Great staff
Great staff
10
sarah
Apr 6, 2025
·
Stayed 2 nights
Very good customer service The area and my view was amazing!
Very good customer service The area and my view was amazing!
10
Alejandro
Jun 3, 2024
·
Stayed 1 night
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
6
Harpreet
Dec 19, 2025
·
Stayed 1 night
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
The night shift staff wasn't too great. Check out is 10am and they were giving us a difficult time about extending an extra hour. Said manager would call us back but never did. There were some flies in the room, they came to spray with natural spray, but still wasn't as accommodating Disappointed. The room itself was beautiful and the view was so nice.
10
Blanca
Jan 27, 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Shaunda
Aug 20, 2024
·
Stayed 2 nights
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
10
Keven
May 6, 2024
·
Stayed 1 night
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
8
Derek
Jun 4, 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
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AI-generated summary based on recent guest reviews
Location
Scenic cliffside location near Carmel and Point Lobos draws consistent praise for serenity and access. A few caution about steep hills that can challenge accessibility.
Related guest reviews
10
Carl
Jun 5, 2025
·
Stayed 2 nights
Location was amazing, no issues at all.
Location was amazing, no issues at all.
6
Idmari
Oct 3, 2024
·
Stayed 1 night
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
10
Albert
Apr 11, 2025
·
Stayed 1 night
Property situated on hill side with great views.
Property situated on hill side with great views.
10
Stephanie
Mar 3, 2025
·
Stayed 2 nights
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
10
Ruowen
Jun 9, 2025
·
Stayed 1 night
Great location. Ocean view.
Great location. Ocean view.
10
Christina
Aug 26, 2024
·
Stayed 1 night
Such a beautiful property, one of the best views of Carmel
Such a beautiful property, one of the best views of Carmel
6
Michael
Sep 3, 2025
·
Stayed 2 nights
If you are disabled, I would not recommend this location.
If you are disabled, I would not recommend this location.
10
Jacqueline
Sep 23, 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
Claudia
Aug 24, 2025
·
Stayed 1 night
Excellent location from carmel and very good service
Excellent location from carmel and very good service
10
Alasdair
Aug 11, 2025
·
Stayed 1 night
Excellent location, excellent property - we will be back
Excellent location, excellent property - we will be back
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AI-generated summary based on recent guest reviews
Dining
Pacific's Edge and the bar receive strong reviews for food and setting. There is no room service, and a few guests noted limited evening options or slow host seating.
Related guest reviews
10
Lacey
May 31, 2024
·
Stayed 2 nights
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
10
luis
Dec 25, 2024
·
Stayed 3 nights
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
6
Ashish
Sep 22, 2024
·
Stayed 1 night
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.
10
Mira
Apr 21, 2025
·
Stayed 1 night
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
Quiet, restful, beautiful landscape, gorgeous view from dining groom and bar and friendly staff !!
10
Blanca
Jan 27, 2025
·
Stayed 2 nights
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
6
Rachelle
Sep 1, 2025
·
Stayed 1 night
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
Where our villa was, ocean view is partial. Would have loved it if there are more options for a partial or full ocean view since this can impose the right expectations. Checking in at 0400pm, would have expected the room to be ready but needed to wait 10-20 minutes. Dining is also disappointing since even as a guest there, there's no option for food room service - so had to drive out again, spend an hour for roundtrip to a restaurant then back. First call to guest services, nobody answered the call so had to call again to get someone to pick up the phone. Villa is spacious, clean, and felt safe around the area. It's good but not too good knowing how much was paid for a nightly stay. Doubtful about coming back here again.
8
Amber
Apr 7, 2025
·
Stayed 2 nights
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
This was our second time staying at the Highlands - first time was 20 years ago. Always wonderful ocean views. While they are maintaining the cliffside property the rooms are showing some wear. Paint and attention to detail inside the rooms would go a long way. Dinner at Pacific’s Edge was delightful. I absolutely LOVED having the fireplace in the room and the jetted tub also great after a long day of travel and walking. Sound proofing the ceilings is completely necessary if they ever remodel as we had terrible sleep and the noise from the room above was atrocious.
8
Derek
Jun 4, 2025
·
Stayed 2 nights
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
This place gets a solid 4 stars. Beautiful view, spacious room, comfy bed, awesome jet tub, and i appreciate the glass of wine at check in and how they already had the fireplace set up for us. Also, you cant beat the view from the hotel restaurant Outside of that, theres room for improvement. Late check out - never stayed at a place where check out is 10am. i was here for the Spartan races and needed an additional hour to check out and was told to ask morning of. Check-in isnt until 4pm. They could have spared the hour. No onsite store - for little things like snacks, toothpaste, water, etc Terrible noise insulation - there must have been a water buffalo in the room above me. They were heavy footed and it was as if they dug their heels in on every single step. Woke me up and kept me up both nights Restaurant staff - at least 6 people ignored us and another party for a solid 15 minutes waiting to check in Parking pass - this should be handed to the customer at check in and we shouldnt be made to talk to time share staff for the pass. I sat in traffic for close to 3 hours and juat wanted to go to my room and rest
10
Jacqueline
Sep 23, 2024
·
Stayed 1 night
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
Spacious room, comfortable bed, conveniently located near point Lobos, good restaurant with spectacular view.
10
richard
Mar 23, 2024
·
Stayed 2 nights
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
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AI-generated summary based on recent guest reviews
10
Kimberly
Sep 5, 2026
·
Stayed 2 nights
Beautiful view. Cozy room
Beautiful view. Cozy room
2
Parmalier
Aug 16, 2026
·
Stayed 1 night
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
Great views and the hotel staff was very nice. In my hotel room, To me, the rooms were dated in need of renovations. The views are amazing. I was awakened to a mouse, enjoying the room. I don’t think the price is worth the bad Room.
10
Allen
Aug 9, 2026
·
Stayed 1 night
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
Beautiful property with amazing views. Only complaint is that we could not stay longer! The gentleman who checked us in (can’t remember his name!) told us we needed to check out Pfeifer Beach and we’re so thankful he did. It was one of the highlights of our trip. We would definitely stay here again!
8
Cassandra
Aug 4, 2026
·
Stayed 3 nights
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
The suite was large and clean with a large hot tub bath...My only issue was that there was no air conditioning, and we went during July. It was cool enough at night with the windows open. The property is a little dated but maintained in very well condition.
8
Lyndsey
Jul 18, 2026
·
Stayed 3 nights
Beautiful views of the ocean! Traveling with kids they loved the outdoor pool and hot tub beach night after dinner. Easy drive into Carmel and Point Lobos.
Beautiful views of the ocean! Traveling with kids they loved the outdoor pool and hot tub beach night after dinner. Easy drive into Carmel and Point Lobos.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 23:59
Before 10:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Hyatt Vacation Club At Highlands Inn
Is parking available at the property?
Self parking is available on-site for a fee of USD 30 per night, which includes in/out privileges.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee, approximately USD 12 to 35 for adults and USD 12 to 25 for children.
Does the property allow pets?
Pets are not allowed at the property. Service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features does the property offer for guests with disabilities?
The property is not wheelchair accessible and has upper floors accessible only by stairs. There are no specific features mentioned for guests with disabilities.
Where is the property located in relation to key landmarks?
The property is located in Carmel Highlands, within a 15-minute drive of Carmel Beach and Monterey Bay. It is 0.6 miles from Point Lobos State Natural Reserve and 10.1 miles from Monterey Bay Aquarium.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available for guests, with access from 6:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children are allowed and can stay free when occupying the parent or guardian's room, using existing bedding. There are additional childcare services available for a surcharge.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: 727.3670961364746USD
- 2026-10-20: 712.6920272064209USD
- 2026-10-21: 573.9660043899536USD
- 2026-10-22: 673.6711576507569USD
- 2026-10-23: NO DATA
- 2026-10-24: 632.3440069641114USD
- 2026-10-25: 579.8195531372071USD
- 2026-10-26: 556.3231011764526USD
- 2026-10-27: 639.3299863098144USD
- 2026-10-28: 603.9035989807129USD
- 2026-10-29: 542.6352187713624USD
- 2026-10-30: 614.5631973144532USD
- 2026-10-31: 422.6099190246582USD
- 2026-11-01: 527.3299702316284USD
- 2026-11-02: 489.6813074325562USD
- 2026-11-03: 560.6568675079346USD
- 2026-11-04: 600.9323358947754USD
- 2026-11-05: 1216.1339762329103USD
- 2026-11-06: 1239.4490102539064USD
- 2026-11-07: 822.0589629882813USD
- 2026-11-08: 659.523164239502USD
- 2026-11-09: 608.3299772674561USD
- 2026-11-10: 569.9699751037598USD
- 2026-11-11: 603.8540184967042USD
- 2026-11-12: 479.10958930664066USD
- 2026-11-13: 1292.9435408813476USD
- 2026-11-14: 1147.624856652832USD
- 2026-11-15: 602.7899925079346USD
- 2026-11-16: 455.1443857574463USD
- 2026-11-17: 587.2899536987305USD
- 2026-11-18: 759.3371819793701USD
- 2026-11-19: 498.23640966186525USD
- 2026-11-20: 706.8499649475098USD
- 2026-11-21: 999.734433404541USD
- 2026-11-22: 732.3099892303467USD
- 2026-11-23: 547.0523735794068USD
- 2026-11-24: 578.8475562072754USD
- 2026-11-25: 584.269178704834USD
- 2026-11-26: 1178.6364550476076USD
- 2026-11-27: 1262.887069708252USD
- 2026-11-28: 980.5212072265625USD
- 2026-11-29: 586.1799817565918USD
- 2026-11-30: 568.1987928894043USD
- 2026-12-01: 511.7795966018677USD
- 2026-12-02: 516.3479958877564USD
- 2026-12-03: 469.33561636810305USD
- 2026-12-04: 674.5572287902833USD
- 2026-12-05: 581.6988112060548USD
- 2026-12-06: 492.08040624694826USD
- 2026-12-07: 516.3479958877564USD
- 2026-12-08: 511.7795966018677USD
- 2026-12-09: 505.2887706237793USD
- 2026-12-10: 508.5287832489014USD
- 2026-12-11: 500.6231990753174USD
- 2026-12-12: 588.2868437347412USD
- 2026-12-13: 455.5115762161255USD
- 2026-12-14: 508.5287832489014USD
- 2026-12-15: 504.3299745834351USD
- 2026-12-16: 509.67359182434086USD
- 2026-12-17: 494.4671956604004USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Valet Parking
Activities
Swimming pool
Golf Course (nearby)
Beach (Nearby)
Fishing
Hiking
Pool Outdoor
Outdoor heated pool
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Valet Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Spa & Wellness Centre
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Concierge Services