Country Inn & Suites by Radisson, Milwaukee West Brookfield , WI

I was extremely disappointed with my stay at Country Inn & Suites in Brookfield, WI. The room had a stink smell every time I opened the door. The carpeting in the room had stains on it and the very small kitchenette with a college dorm room refrigerator was awful. The cabinets in the 'kitchenette' had no plates, silverware, etc. for a customer to eat food in the room. The room itself, I'm guessing, has not been updated or renovated since maybe the 1990's. The first morning of my stay, I decided to have their breakfast. There was absolutely no healthy items to eat! Needless to say, I will never stay at the Country Inn & Suites again!

If you have kids, I would be very leery of this property. They have a policy that states no one under 21 may be unattended anywhere in the main areas. That means that my 18 year old could not walk down to the car, or get a bucket of ice, without being questioned by staff. When I asked why they have the policy, they stated bc you cannot rent a room if under 21 and there is a restaurant connected. It seems the only way to enact a policy like this is due to either past problems that were either out of control, or due to poor management or lack of proper controls/staffing. It was very odd to me and left a very unwelcoming feeling. That aside, the property maintenance was probably a 6 out of 10. The carpeting was worn, stained and dirty. Frankly it was gross in the elevator and something you would see at a 1 star hotel. The actual room was a 6 out of 10 as well. The bathroom looked like it needed updating. It was clean but everything very “worn”. I know everything is not perfect at hotels, but whatever rating this hotel receives online, I would immediately rate it one level down. If price is not an issue, or there are similar options, I would explore your other options. I never leave reviews like this, but thought it was worth sharing as I think their management team needs to take a close look at the property. I travel to the area frequently and will look elsewhere in the future with the hopes they straighten things out.

This was by far one of the worst places that I've stayed, the staff were very rude, very disrespectful, and my dad a sense of racism and profiling as well. My son is autistic and for some odd reason the staff member (Jolie)thought it was okay to come into the pool area and yell at random as if she was the lifeguard on duty the maintenance staff snd the front desk clerk all while walking in and out of the building with a lit cigarette in her hand, there's no cameras to tell anything, when I attempted to report it to management they just took her word forward and the day continued as normal, we found that quite weird when we and other families attempted to bring matters to Management's attention they more or less took it in one ear and out the other and you seen them more or less siding with her in agreement gossiping in the back what she did was totally okay. We don't plan on returning we stay for the weekend and that was enough we stayed in our room and left for activities and amenities. Trust me when I say there are better properties to stay at in this area, in fact on either side of it and directly across from it, you'll thank me later

Stayed here several times. Always pleaded. Connected bR and grill is excellent.

Our room was very clean. The only trouble we had was the bathroom sink did not drain well at all