Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in or late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities in public areas, and accessible rooms. Elevators are available for easy access to different levels.

What is the location of the property in relation to key landmarks?

The hotel is located in the suburbs of Alpharetta, within a 15-minute drive of Perimeter Mall and North Point Mall. It is approximately 1.3 miles from TopGolf Alpharetta and Ameris Bank Amphitheatre.

Is there a swimming pool at the property?

The property features a seasonal outdoor pool, which is open from May 26 to September 01, and accessible from 10:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hyatt Place Atlanta Alpharetta North Point Mall

Average nightly price at Hyatt Place Atlanta Alpharetta North Point Mall by month, last 12 months (USD)
Month	Average price
January	$74
February	$74
March	$81
April	$86
May	$94
June	$125
July	$98
August	$86
September	$82
October	$93
November	$89
December	$78

What guests think

At Hyatt Place Atlanta Alpharetta North Point Mall, travelers praise the convenient location near shopping and the amphitheater and the friendly staff, while reporting inconsistent cleanliness, delayed check-ins, and disruptions from renovations, elevator issues, and occasional pests.

Rooms are often described as spacious with comfortable beds, though several report very small bathrooms, noisy air conditioning, and maintenance lapses such as weak showers, faulty fixtures, or missing items. Breakfast feedback ranges from plentiful and tasty to cold or not replenished near closing, and the free concert shuttle to Ameris Bank Amphitheatre is a highlight when provided. Overall, expect a convenient base with variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations and frequent elevator outages affected common areas, and the pool was sometimes closed or unclean. Several guests appreciated the free shuttle to Ameris Bank Amphitheatre, though availability varied.

Related guest reviews

8

Samuel

Feb 24, 2025

·

Stayed 1 night

Nice room size, facility was under construction while we were there.

10

Joseph

May 15, 2025

·

Stayed 1 night

The hotel is a little older, but it is still very nice. The hotel as a whole was very clean. We will definitely stay at this hotel again, especially if we are going to the Ameris Bank Amphitheater. They had free transportation to and from the amphitheater. The guy driving the shuttle went out of his way to take us to get food after he brought us back to the hotel. I give this hotel 5 stars!

2

Steven

Feb 18, 2025

·

Stayed 3 nights

Horrible stay didn’t know hotel was under renovation they serve breakfast in the meeting room workers were painting while you were eating, dust flying. I’ve stayed at a lot of Hyatt Hotels and by far this has been my worst experience ever. a lot of slip trip and fall areas from the construction, house keeping didn’t leave towels, Food was cold but front desk ladies were great

10

Kassandra

Jul 28, 2025

·

Stayed 1 night

Shuttle was great!

10

Donna

Jul 3, 2025

·

Stayed 1 night

The room was spacious. We enjoyed having a microwave and refrigerator since we had food to heat up after our concert. The shuttle driver that took us to Ameris amphitheater was friendly. On both ways to the concert and pick up we didn’t wait but a minute or two so that was great. I would stay here again if I was going to Ameris amphitheater this is the closest Hyatt Place to the venue. One thing that they could improve on is the speed of the elevators going down seem to take a while.

6

Abdul J.

Feb 25, 2025

·

Stayed 4 nights

There should not be any renovation work being completed when there are gusts occupying hotel rooms. Dust from the renovation work traveled as far as the Breakfast room where guests consumed food.

10

Cierra

Oct 22, 2024

·

Stayed 3 nights

We had a great stay. The only issue we had was that there was only 1 working elevator so it took a while to be able to get to and from our room.

8

Joy

Feb 24, 2025

·

Stayed 1 night

I wasn't aware before booking that the hotel was under construction so the lobby and first floor amenities were an eye sore. I wanted to go to the gym and it was unavailable but they still had breakfast. The room was clean and spacious looked updated but one of the nighstands looked like they forgot to install an outlet. I think once they are finished with renovations it will be a nice stay but i was only there for one night so it did the job. Also my shower head screamed at me the whole time so not very relaxing.

6

leslie

Apr 28, 2025

·

Stayed 1 night

Our room was great! The reason we chose this hotel was the convenience of closeness to Ameris Bank amphitheater. We asked if there was a shuttle available to and from the venue and were told there was, well there was not! Very disappointed, but walk was not bad 1.1mile. Also one elevator was out and made for a very long elevator trip. Once again, the room itself was great!

6

Rodney

Feb 26, 2025

·

Stayed 1 night

This hotel is currently undergoing major reconstruction of the ground floor level. The entrance to the makeshift lobby is through a side door of the building. Once past check- in the rooms are extremely comfortable & clean. Not sure if construction noise would be a probem during the day?

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Cleanliness

Feedback is mixed: many note clean rooms, but recurring reports mention ants or roaches, mold or mildew, dirty linens, and sticky floors.

Related guest reviews

4

Lakisha

Mar 13, 2025

·

Stayed 3 nights

We were in room 518 and had to get another room due to ants so they moved us to room 521 and this morning we found a baby roach and another bug in the bathroom. Seems like they need to bomb the place of these bugs 😫😫😫

2

Eric

Oct 24, 2025

·

Stayed 2 nights

ants all over

6

Khandra

Jun 16, 2025

·

Stayed 3 nights

The room was really nice and the bed was comfortable. However, there were hairs in the bed and the shower wasn’t very efficient in getting hot.

4

Futura

Jun 18, 2025

·

Stayed 1 night

Roaches in the room. Hair on the bed

2

TATIANA

Sep 13, 2025

·

Stayed 3 nights

DO NOT STAY HERE! Roaches in the rooms! No hot water! Bodily fluids on the couches! No room service for fresh towels or to make the beds. I had to leave the hotel after 2 hours of being in the room. The roaches was it for me. The manager Kiki would not refund me the nights (remind you, I never stayed any of the nights because of the disgust, I was in the room for 2 hours). I told Kiki the manager how the reviews online are exactly what my experience has been and why wouldn’t they do better to clean things up? Her response was magical, she said…”you read those reviews and still chose to stay here? Then that’s on you”. I couldn’t believe that was her response. I had to end up getting another hotel. Spend a little more per night and stay at the new Hilton Alpharetta which is very clean and customer service is top notch! Disappointed in you Hyatt. Even more disappointed with the management and KIki!

6

Eugenia Maria

Aug 26, 2025

·

Stayed 2 nights

The property was overall ok but there were some cleanliness issues

8

Kaira

Sep 9, 2025

·

Stayed 1 night

The bed was amazing & the room felt like an apartment. The only complaint I have is that were ants in the room by the fridge. Other than that, the stay was great.

6

Sharonda

Jul 7, 2025

·

Stayed 3 nights

It was very noisey with little kids, mold in the shower, we also had an ant issue. The hall ways were very smoky from individuals smoking.

4

Katherine

Aug 9, 2025

·

Stayed 1 night

During a check in process, the clerk was extremely nice ( Keke). But when we made it up to our room, the sheets and linens were dirty, ( they had hair on them and obvious dirt ). The bathroom was gross to say the least… There was more than the showers, and it looks like the toilet hadn’t been cleaned in sometime. Upon further inspection, we noticed that the trash cans were also full and the room smelled like old coffee grounds. When we brought it up to the clerk, she moved us into a different room. She was very accommodating and made sure we had everything that we need. However, the cleanliness of this room was also subpar. It’s obviously been cleaned, but there is mold and mildew on the shower, the fridge has sticky stuff inside of the bottom of it, and the sink was dirty. It had food in it still.

6

Sinan

Jul 17, 2025

·

Stayed 15 nights

If dust and debris under the sofa, dirty plates and cutlery used during breakfast, or the same cleaning cloth being used on both the table surface and the floor—including the table legs—are not an issue for you, then you might consider staying at this hotel. On a positive note, the staff were very helpful and responsive to our needs. They did their best to assist us, and we were satisfied with their service. However, in terms of cleanliness, the hotel unfortunately fell short.

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Rooms

Rooms are generally spacious with comfortable beds and large TVs, but bathrooms can be very small and some units have noisy AC, weak showers, missing outlets, or unreliable Wi-Fi; noise between rooms is noted at times.

Related guest reviews

2

Caneil

Jul 5, 2025

·

Stayed 5 nights

The property itself was ok. The first room rug was wet and very bad lighting in the bathroom. The so called free wifi never worked for my entire stay. No one could explain and refused a refund. Would definitely NOT return.

8

Ian

Jun 2, 2025

·

Stayed 1 night

Clean hotel. Friendly staff. AC was noisy. Overall good place to stay

8

Doug

Aug 16, 2025

·

Stayed 3 nights

The bathroom was very small. It was remodeled recently but should have had a little more thought into the bathrooms.

10

Carla

Oct 26, 2025

·

Stayed 1 night

Room was super clean and comfortable.

8

Julia

Jun 20, 2025

·

Stayed 3 nights

The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.

8

Kimberly

Oct 19, 2025

·

Stayed 1 night

Rooms were clean and spacious. Staff was very helpful and friendly.

8

LaTeshia

Aug 4, 2025

·

Stayed 1 night

The AC in room had a horrible running sound to it and it ran all night. The mattress wasn’t as comfortable this stay as well

10

Melissa

Dec 20, 2024

·

Stayed 3 nights

PROS: Location! Right in the middle of food, shopping, even a movie theater next door. HUGE TV with good cable selection. TV is on a swivel so it points toward couch or bed. Very clean bathroom (my must-have), clean and comfortable bed. Fridge, coffeemaker, area for your suitcase with drawers. Bathroom was spotless and water pressure was good. Clientele was a diverse crowd, QUIET and peaceful stay. CONS: Not ONE visible power outlet in the room! Weird as it was just updated?? Outlets are behind the bed and behind the couch. Bring an extension cord! Elevators are slow, and a couple of button lights don't work which can be weird/confusing. Overall a peaceful, pleasant stay.

6

Daniel

Feb 23, 2023

·

Stayed 2 nights

I could hear conversations on both sides of me all night. Not a happy feeling

6

Sallie

Feb 19, 2024

·

Stayed 3 nights

Shower was loud and floors needed sweeping also found some hair on bed linens.

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Service

Staff are frequently described as friendly and helpful, yet check-in can be slow or chaotic during busy periods, with occasional room-type changes, overbooking, and billing issues.

Related guest reviews

2

Jessica

Jul 1, 2025

·

Stayed 1 night

When we checked in there were lots of people in the lobby. No rooms were available for check-in at 4:30 p.m. so everyone was gathered in the lobby. When we came back to check in after a show around 11:30 p.m., they had given away our room. We booked a double Queen and pull out sofa for a party of five people but they put us in a room with one queen bed. They initially didn't seem to have any answer for us and provided no alternative. After some time they stated someone had canceled their reservations so there was another room available for us. It was a very difficult experience overall. The rooms were actually very nice though

10

Dennis

Aug 3, 2025

·

Stayed 1 night

Check in was very easy, room was nice. The only complaint I have is there’s a few places that needed new paint. The staff was ESPECIALLY friendly and helpful, letting us know of a free shuttle to the concert venue we were attending that evening.

2

EUNICE

Jun 27, 2023

·

Stayed 1 night

Drove 10.5 hours from FL to Alpharetta GA (Hyatt Atlanta/ Alpharetta Northpoint). Arrived at 4:30 PM (1.5 hours after check in) for an event that began two hours later. I was informed that our room was not ready. When I told the staff that I had a concert to be at with my two daughers at 6, he stated, "Well, I don't know what you want me to do." I was then given a room with one bed a pullout couch for my two teenage daughters and me. When I informed them that I paid more (happily) for the room with two beds, and that I would like a refund for at least the difference from the double to the single bed room, I was told, again, "I don't know what you want me to do." With little time to spare, we went to the room. The room's AC would only run at the coldest setting so we had to turn it off periodically creating a humid room. Staff provided no towels for three of us now staying ina single, and there was no bedding for the pullout couch. The next morning, when checking out, I asked for the manager, whose name was Ahmed, and explained what had occurred. He did not look up from the computer, respond, and or say anything other than, "You will get $12 back on your credit card." It was as bad a hotel experience as I have had in twenty years.

2

Keith

Aug 3, 2025

·

Stayed 1 night

When we arrived at 6 pm. The lobby was full with fof people waiting on rooms. Check in was at 3pm. Rooms were still not cleaned and ready. Staff seemed clueless and lost. Amazing that a business is ran that way

10

Esther

Jun 4, 2024

·

Stayed 2 nights

The staff were extremely friendly and helpful.

10

Ella

Jun 9, 2025

·

Stayed 1 night

Very nice and clean. Keke was nice greater and check in Nice staff and great breakfast.Will definitely stay again!

6

Shontelle

Jul 27, 2025

·

Stayed 1 night

After making a reservation months in advance we ended up waiting over an hour for our room. We arrived around 4:30 The front desk said they were trying to get rooms cleaned. There were many people waiting in the lobby for their rooms. Some people were not able to get their rooms before leaving for a local event.

6

Jennifer

Aug 3, 2025

·

Stayed 1 night

The place was very nice and convenient. There were problems with the check in, due to being very understaffed. We, like many others, had arrived for a concert, hoping to check in before heading over to the venue. The hotel informed us that the room would be ready in over an hour. We arrived at 5pm. We were hoping to have a few drinks and enjoy some time before show, but had to sit in lobby of hotel waiting. We ended up not checking in til after show. I do believe it may have been a one time deal and the room was clean and nice once we actually did get in it.

10

Brandi

Jul 16, 2025

·

Stayed 5 nights

The staff here was wonderful- all went above and beyond. We came here after leaving another hotel- this is clean, no funny smells, large rooms and very safe.

4

CAROLINA

Mar 25, 2025

·

Stayed 1 night

Couple of things I didn’t like; 1st the check in clerk was out of her desk for an extended time and there was a line when I tried to check in. 2nd I was charged an extra $50, I still don’t know why, even though I had already paid for the full amount. I was under the impression those charges were going to drop, maybe like a security deposit of some sorts, but it never did.

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AI-generated summary based on recent guest reviews

Location

Very convenient for shopping and dining near North Point Mall and close to Ameris Bank Amphitheatre; many find it walkable for local errands or events.

Related guest reviews

10

Jake

Jul 30, 2025

·

Stayed 1 night

It was great to stay for a concert

10

Omar

Nov 19, 2024

·

Stayed 1 night

Great location…room was clean, staff was friendly

10

Napoleon

Sep 21, 2025

·

Stayed 2 nights

Great area for Dining and walkable

10

Sherry

Apr 29, 2025

·

Stayed 1 night

Very close to shops and restaurants

10

Mary

Sep 8, 2024

·

Stayed 1 night

We took a quick trip here to see Avril Lavigne at the Ameris Bank Amphitheater. Loved the location because we could Uber or walk to the concert. Also loved having the mall so close to us. Staff was very nice as well!

10

marcia

Oct 2, 2025

·

Stayed 3 nights

Great location easy to find. Lots of stores and restaurants nearby

10

vanessa

Jan 4, 2023

·

Stayed 3 nights

I traveled alone for business, my brother was staying nearby with some friends, I found this hotel to be near them, I felt super safe. I went out in the morning for walks and was able to get food at the sandwich spot a few steps away. I needed a coat and was able to walk to TJ Maxx and buy one. One of the most convenient locations.

10

Tashia

May 30, 2025

·

Stayed 2 nights

Nice location in walking distance to a lot of things.

10

Betsy

Jan 3, 2025

·

Stayed 3 nights

We really enjoyed staying at this Hyatt hotel. The hotel and our room were clean, the breakfast was good, and the location was great - close to North Point Mall plus many other stores, many dining options and also close to GA 400 and where my family lives in Alpharetta - just overall, a great location. And free parking, unlike many other hotels close to Avalon!

8

Rina

Sep 17, 2025

·

Stayed 4 nights

Good location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are split: some praise variety and taste, while others find it subpar, cold, or not replenished near closing time.

Related guest reviews

10

LaTeshia

Jul 28, 2025

·

Stayed 2 nights

I love the variety of breakfast offered every morning. The bed sleeps wonderfully.

6

Donja

Sep 29, 2024

·

Stayed 1 night

Everything about the hotel was great except for the kitchen staff. When we went down at 9:30am on Saturday and the breakfast did not close until 10am, I asked 2 women that worked there if they were making anymore food but they were very rude to me about it and walked away while I was talking to them in a calm manner. Started cleaning up and we had to just eat a piece of toast that was left. I will never stay here again because of that.

8

Tony

Oct 27, 2025

·

Stayed 1 night

Overall the stay was excellent! The room was nice and very clean. The bed was comfy, the staff were friendly and attentive. The breakfast was subpar, cold, and not great, but it’s a free hotel breakfast, I’ll live. We’d definitely stay here again!

8

Emily

Oct 25, 2025

·

Stayed 5 nights

Nice hotel, Terrible breakfast

6

Raymond

Jul 15, 2025

·

Stayed 5 nights

. Check in was at 3. The room wasn’t ready at 4 when we arrived. Told 30 minutes. Told another 30. We were offered a drink from the bar, but after driving 7 hours, we expected to get into our room. Constantly had to wait for towels..we would be told they would be brought to our room, and that did not happen. Employees were friendly. Breakfast was good. Fresh fruit and hot scrambled eggs were a plus.

8

Julia

Jun 20, 2025

·

Stayed 3 nights

The staff are very friendly and professional and our hotel room was very nice. Check in and out were super easy. The location of the hotel is awesome near shops, lots of restaurants and access to the Big Creek Greenway trail is 0.6m from the hotel. One of the lifts was out of commission for more than a day of our stay and the lifts were rather slow so that took quite a bit of time to go up and down to leave the hotel/ come back in. Breakfast was ok but the hot food didn’t look very appetizing; there were 3 choices of cereal; there were bread and bagels to toast, butter, jelly, peanut butter and cream cheese, and little containers of mixed fruit. And today there was vanilla yogurt. The fresh fruit was ok some days and other days there were strawberries stuck together with mold which made me doubt if they washed the fruit. The boiled eggs were very over boiled so the white was rubbery and the yolk grey on the outside. Overall we enjoyed our stay and the room was a nice hotel room with a sofa and tv area, a desk and fridge. The bathroom which had a shower and toilet in was rather small. The sink was outside the bathroom.

10

Deserea

Dec 24, 2024

·

Stayed 1 night

Perfect location with lots of shopping and restaurants nearby. Great breakfast selection and clean facilities. Staff were great and super nice.

8

Alam

Feb 21, 2025

·

Stayed 4 nights

Good location, clean rooms and friendly staff. Breakfast was above average. Good for a week stay

6

Javier

Mar 14, 2024

·

The room was not cleaned properly, breakfast was horrible.

10

Jade

Jul 2, 2025

·

Stayed 1 night

Check in workers were great, breakfast was wonderful , clean, the shuttle to the concert was awesome! Absolutely great stay!!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $131	10 $115
11 $90	12 $105	13 $105	14 $105	15 $91	16 $100	17 $126
18 $82	19 $91	20 $93	21 $91	22 $91	23 $100	24 $96
25 $79	26 $87	27 $87	28 $87	29 $87	30 $96	31 $96

Su	Mo	Tu	We	Th	Fr	Sa
1 $79	2 $87	3 $93	4 $93	5 $87	6 $96	7 $96
8 $80	9 $87	10 $106	11 $105	12 $93	13 $104	14 $96
15 $86	16 $87	17 $93	18 $87	19 $104	20 $96	21 $96
22 $79	23 $93	24 $87	25 $93	26 $87	27 $96	28 $96
29 $79	30 $94

Hyatt Place Atlanta Alpharetta North Point Mall

Prices for Hyatt Place Atlanta Alpharetta North Point Mall

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave (Specialty)

Room, 1 King Bed (High Floor)

Room, Refrigerator & Microwithave (Specialty 2 Queen with Sofabed )

Standard Room, 1 King Bed

Room (2 Queen Bed with Sofa Bed High Floor)

Room (2 Queen Beds with Sofabed)

Guest reviews of Hyatt Place Atlanta Alpharetta North Point Mall

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Atlanta Alpharetta North Point Mall

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