Mainstay Suites Dover

Pool was not accessible. Everything else was good.

The property looks nice from the outside, but once you enter the rooms you can tell it is dated. The sofa in my room had white stains on it. There was hair in the bath tub, I had to purchase disinfectant to clean it. The toilet seat shifted when you sat on it. The exit door in the rear was broken. Anyone can open it from the outside because the card access was not working,but you had to push the bar to exit from the inside

This hotel is pretty run down. The toilet was not fastened to the floor. We were in a non smoking room but it smelled like smoke. Someone was lighting fireworks in the parking lot until late in the evening.

Strong smell of marijuana smoke in ground floor hallway. Seemed like a family who was living there never closed their doors and screamed whenever I walked my dog past their room to take her outside. My dog is harmless but when someone screams it makes her jump. Trashcan outside back door always full of food bags. I was given specific instructions to keep my dog off the furniture and the only place she could be walked was in the very back of the hotel. My dog is very well behaved but there should be rules for the people in the room by the side door to observe the non-smoking rule (especially smoking pot in the room) as everyone else does. The smell was overwhelming and not in a good way.

This hotel is old , funky smell in rooms of bleech mold and cig smoke. Things are half broken in the room and the hotel needs a renovation badly. We paid 225$ pernight and it should be 59$

The building needs lots of work. It may have looked great at one time, but now it’s beginning to looks seedyz

Ease of acess

Elevator reeked of cigarettes. Hair in tub. Room smelled of mildew so did hallway. Little sleep due to guest above me stomping around and dropping things all night. Second time staying here and the noise experienced was the same. Don’t think I will be staying there again .

Average. Old building and rooms equipment.

It may be older but it was super roomy and comfortable. Has a nice pet area in the back with receptacles. Places to BBQ. Friendly and helpful staff. Close to so many things!

The price wasn’t bad. The room was quiet & i slept ok. There was a terrible smell in the hallway but the room itself didn’t smell. There was smelly food containers in the trash in the snack/ice room that was still not emptied by my 2nd day. The shower handle was broken & blow dryer didn’t work in the bathroom outlet & there was no counter space for toiletries. The floor was also super slippery. The staff wasn’t bad but could have been more social. Breakfast was prepackaged microwaveable sandwiches & cereal. The only hot items were the waffles if you made them yourself. Nothing special.

If your hotel goal is to be greeted by the smell of stale tobacco and marijuana smoke, as you walk to your room, bedrooms with cracked ceilings probably from water damage and a dirty wash cloth left behind (presumably) by a recent occupant, this is the place for you. The black mold in the bathroom is another nice touch. This place needs a lot of work. My family and I will never stay here again.

The room was spacious, kitchen was a great addition for families and long stays and breakfast was alright, but the place had roaches. The hair dryer didn’t work and tub wasn’t clean.

The most disgusting place I have ever stayed. Carpets all stained, bed bugs, and as soon as you opened the front doors the smell of marijuana hit you like a brick wall. I will never stay here again and have told many of my friends that were with us on this field hockey tournament to never stay.

My family flew across the United States to visit my son in the Air Force. The room was very dirty with trash and dirty sheets and towels on the bed. Cigarette butts in the couch. I’m very disappointed

This hotel is in serious need of updating. The furniture was old and scratched. The safe door wouldn't close and we kept running into it. The bathroom knobs and shower didn't look clean. When we arrived one of the beds was covered in head and what looked to be pubic hair. I would not never CHOOSE to stay here. It would be a very last resort!

My room was CLEAN!!! The staff were friendly and very professional and the check was easy.

Elevator reeked of cigarettes. Hair in tub. Room smelled of mildew so did hallway. Little sleep due to guest above me stomping around and dropping things all night. Second time staying here and the noise experienced was the same. Don’t think I will be staying there again .

Very dirty. Room was not clean. I would like my money back

Hotel and room were very clean. Breakfast was all packaged, nothing fresh. No coffee cups at 6:30am. Carpet worn and stained throughout hallways and rooms. Room had worn/damaged furniture. Felt very much like a place that people live in for extended stays.

Our room was inexpensive and yet spacious, clean and well decorated. It had a nice kitchenette with all necessities (even a toaster!) a big bathroom and the largest tv you will ever see in a hotel room. The weather was awful all day (T.Storm Ophelia) but our room made up for it and the hotel was warm and welcoming in every way. I highly recommend this lovely hotel, for a short or longer stay.

We like the spacious room that fit all of our kids comfortably. The area was safe and quiet, and the breakfast options pleased everyone. It was nice to have the kitchenette and large mini fridge. It was close to the AFB and a short drive to all the restaurants. The staff was friendly and accommodating. The desk clerk even helped me to put new batteries in my child’s toy. I would stay here again.

This hotel is in serious need of updating. The furniture was old and scratched. The safe door wouldn't close and we kept running into it. The bathroom knobs and shower didn't look clean. When we arrived one of the beds was covered in head and what looked to be pubic hair. I would not never CHOOSE to stay here. It would be a very last resort!

There was a lot of noise at night, and the walls are thin. People were outside in their cars blasting their music and there was a constant small of marijuana in the rooms next to me. The staff was pleasant, and it is a convenient location

Nice hotel.. comfortable beds and pillows!!

Staff super friendly. However needs a huge update, room smelled musty and like cigarette smoke, carpet very old, bathroom door didn’t close right bc old and warped. Also heating unit didn’t function properly

1st night was given a double bed. I paid for a king bed with suite . They moved us the following day to 322 with a toilet that didn’t flush …….

From the outside, it looks nice. We were given the wrong room. The lamps were broken and the room smelled moldy. Our other room had a broken door that you to slam into to get in.

Elevator reeked of cigarettes. Hair in tub. Room smelled of mildew so did hallway. Little sleep due to guest above me stomping around and dropping things all night. Second time staying here and the noise experienced was the same. Don’t think I will be staying there again .

The hotel is not managed very well. The AC unit on the wall definitely had been broken before I got there, and no one had repaired it.

First - the staff was AMAZING!! We met or encountered 6 different employees during our over night stay. Not one of these employees we mediocre, unhappy or unwilling to offer some kind of assistance. Our first room had an AC unit that froze up but the front desk was very quick to offer us a 2nd room. Due to the fact we were traveling with a pet they were limited on available rooms and apologized that the only room available was a room that a long term resident had just left. The room was cleaned before we moved in to it but while staying the night you could tell there were some minor items that they were unable to repair prior to our move in. Our biggest complaint was the moldy smell. In my opinion they had cleaned the carpet but were unable to dry it thoroughly before we checked in. The AC unit worked perfectly in this room but it did give a little musty odor (the constant rain in the area over the past month didn't help). We had noisy neighbors above us but didn't blame the hotel for that and we had strong marijuana odor in the hallway when we would walk our dog. Unfortunately the strong odor did creep into our room overnight. There were breakfast sandwiches to microwave, you could make fresh waffles and they had a juice and coffee dispenser. The bathroom did not have a fan so it would get warm and muggy sometimes.

Just a very convenient location in a very populated area, easy access to available shopping and dining options. Very friendly staff

They were so accommodating after another hotel botched my reservations. Front desk was kind and helpful

The room was very clean and the front desk staff was extremely nice.

Great customer service

Staff were excellent, rooms of good size, quiet and comfortable

we had an easy check in on a friday night. the staff was exceedingly friendly and helpful. check in was seemless room was spacious and totally adequate for my family of 4. everything worked .. microwave oven etc . which was nice . breakfast was great for what was offered and the lobby is open 24/7 for snacks coffee etc . the night clerk on friday was very kind and helpful. great room for the value would stay there again if we travel to dover

Nice area, the place was well kept, the staff was extremely friendly and plenty of places to eat in the area. Will definitely stay again. It was a wonderful stay.

Nice room staff

The design of your stateroom was very comfortable. We enjoyed it throughly. The hotel is in a safe and convenient location. Easy access to highway and local business, yet it was very quiet. Your staff member Sandra is very friendly and caring. She jump to help when there was a slight problem. Thanks, Sandra. Over all it was a great experience. We will choose your hotel when we visit the area in the future.

We like the spacious room that fit all of our kids comfortably. The area was safe and quiet, and the breakfast options pleased everyone. It was nice to have the kitchenette and large mini fridge. It was close to the AFB and a short drive to all the restaurants. The staff was friendly and accommodating. The desk clerk even helped me to put new batteries in my child’s toy. I would stay here again.

Just a very convenient location in a very populated area, easy access to available shopping and dining options. Very friendly staff

Good location. Big room. Decent breakfast.

It was close to to restaurants and shopping

The property is nice, good location… breakfast was good!

Nice area, the place was well kept, the staff was extremely friendly and plenty of places to eat in the area. Will definitely stay again. It was a wonderful stay.

Ease of acess

The property was close to the DE Turf Complex.

The design of your stateroom was very comfortable. We enjoyed it throughly. The hotel is in a safe and convenient location. Easy access to highway and local business, yet it was very quiet. Your staff member Sandra is very friendly and caring. She jump to help when there was a slight problem. Thanks, Sandra. Over all it was a great experience. We will choose your hotel when we visit the area in the future.

Quick and good location to the Dover Airforce Base Museum

The price wasn’t bad. The room was quiet & i slept ok. There was a terrible smell in the hallway but the room itself didn’t smell. There was smelly food containers in the trash in the snack/ice room that was still not emptied by my 2nd day. The shower handle was broken & blow dryer didn’t work in the bathroom outlet & there was no counter space for toiletries. The floor was also super slippery. The staff wasn’t bad but could have been more social. Breakfast was prepackaged microwaveable sandwiches & cereal. The only hot items were the waffles if you made them yourself. Nothing special.

Bed very comfortable with plenty of pillows. Plenty of choices for the free breakfast. Room amenities very nice.

Friendly staff. Clean room. Good complimentary breakfast. Best Coffee. They grind their own beans to make the coffee. Highly recommend this hotel.

Breakfast was awful

Good location. Big room. Decent breakfast.

Very clean property, well maintained. Fancy coffee machine in the front. Complimentary breakfast has good choices and wasn't busy. Good experience.

Overpriced for the average quality of the room and hotel. Breakfast included was a couple of microwaveable items cold cereal toast and waffles. Nothing was freshly made

we had an easy check in on a friday night. the staff was exceedingly friendly and helpful. check in was seemless room was spacious and totally adequate for my family of 4. everything worked .. microwave oven etc . which was nice . breakfast was great for what was offered and the lobby is open 24/7 for snacks coffee etc . the night clerk on friday was very kind and helpful. great room for the value would stay there again if we travel to dover

This hotel is a little older but had everything we needed for an overnight trip. Clean room, comfortable couch to sit and relax, tv (but not many good channels) pretty comfortable bed and kitchen space. Breakfast was nothing special but there were a few choices. I would stay there again for an overnight.

Hotel and room were very clean. Breakfast was all packaged, nothing fresh. No coffee cups at 6:30am. Carpet worn and stained throughout hallways and rooms. Room had worn/damaged furniture. Felt very much like a place that people live in for extended stays.