Is parking available at the property?

Free valet parking is available onsite, and parking is also provided on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee, approximately MXN 1000 for adults and MXN 500 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer by contacting the hotel prior to arrival.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The property is located on the beach, a 5-minute drive from El Camaleón Mayakoba Golf Course and 7 minutes from Tres Rios Ecopark. It is 5.4 miles from Maroma Beach and 6.3 miles from Playa del Carmen Main Beach.

Does the property have a swimming pool?

Yes, there are 6 outdoor swimming pools available, with access from 7:00 AM to 7:00 PM. Seasonal outdoor pools are also available.

What are the policies for guests staying with children?

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Rosewood Mayakoba Resort in Playa del Carmen

Average nightly price at Rosewood Mayakoba by month, last 12 months (USD)
Month	Average price
January	$1,701
February	$1,729
March	$1,755
April	$1,614
May	$1,410
June	$843
July	$750
August	$669
September	$645
October	$844
November	$957
December	$1,793

What guests think

Across recent reviews, Rosewood Mayakoba stands out for exceptionally warm, attentive service, a serene mangrove setting, and spacious, stylish suites, creating a pampering, tranquil stay that many guests describe as among their most memorable resort experiences.

Food and on site restaurants are widely praised, and facilities like pools, spa experiences, bikes, golf carts, and boat rides enhance the stay. However, several guests highlight very high prices for dining and spa services. Expect a serene, high end retreat in nature with thoughtful touches throughout.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pools and spa experiences stand out, and getting around by bikes, golf carts, and boat rides is easy. Several reviews also mention very high spa prices.

Related guest reviews

8

Juan

Nov 22, 2025

·

Stayed 3 nights

El servicio del hotel, lo escénico de la propiedad; para ser un hotel de este nivel, se debería ver impecable en todas las áreas, en algunos edificios le falta pintura o por ejemplo la madera de las terrazas de las suites y la alberca, se ven descuidadas, eso se arregla con mantenimiento constante

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10

Dr Hani

Sep 23, 2025

·

Stayed 5 nights

Exceptional service, impressive suites, tranquility at its finest and delicious restaurants.

10

Natalya

Aug 20, 2025

·

Stayed 2 nights

We are regular guest in this hotel for over ten years. We love the services cleanliness and attentiveness here, only prices are going bit up to much every year, same for Spa, how possibly with taxes and service fees on reg bases $515 ? We don’t even see prices like that in most upscale hotels in US. But massage is always great with Ceasar here , highly recommend him. Some Stuff little bit disoriented with new management, some complained about , some seemed optimistic. Great lunches next to pool, next year beach bar and dining area should be renovated. Was not happy about extra nody bites from bugs, I got like 10 all over my legs. Used product in room and plug , did not much gekp, need to update on that. In room dining was attentive, but again over priced. Room always extra cleaned. Birthday celebration this year abd it’s my 50 th was nit addressed, but I still love you guys. We hope to come back sion again.

10

Brenda

Aug 15, 2025

·

Stayed 5 nights

Extremely wonderful place. Pool. Outdoor shower. Great people. Good food. Gorgeous ocean. Wow. We will be back. Gracias.

10

Ariane

Aug 20, 2025

·

Stayed 9 nights

Beautiful property, secluded, great pools and restaurants, friendly staff. Good location to be able to visit Mayan ruins. The only downside is a relatively small beach. Bikes are available to ride around the property. We never had to wait for anything (spa reservation, tennis reservation, restaurant, etc)

10

Christopher

Oct 22, 2025

·

Stayed 7 nights

An unreal experience. Highly recommend rooms 415 through 419 for secluded privacy. Wonderful suites, incredible architecture, furnishing and amenities. Service level is above any resort we have stayed at before. Every detail was impressive and wonderful. Pricey but worth every dollar.

10

Yehuda Wajsbekier

Nov 3, 2025

·

Stayed 3 nights

Lugar para relajarse unos días limpio buen servicio excelentes amenidades

Translate

10

Cheyenne

May 5, 2022

·

Stayed 3 nights

My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba where we went to celebrate our anniversary. Rosewood is paradise and we’re still glowing from our trip. All the staff are incredible and they go above and beyond to ensure every request is met and you feel pampered your entire stay. When we arrived at the hotel we were given the most delicious welcome drink, quickly checked in and then taken by boat to our beautiful deluxe overwater lagoon suite. The trip was a surprise for my husband and he was blown away when he saw where we were staying. Our butlers, Lili and Omar, did everything to make our suite a dream. The next day we enjoyed the Kuxtal Sensorial Garden experience a very unique 3 hour spa session that connects you to Mayan traditions. Marta and Nancy took such wonderful care of us and we left feeling completely rejuvenated. All our dining experiences were wonderful and they have a wide variety of vegetarian / vegan options throughout the property and they are all delicious. For our final night we had a private dinner at the cenote which was just spectacular. Huge thanks to Cynthia who spent a considerable amount of time helping me plan this perfect evening. Miguel at Punta Bonita was so kind and took wonderful care of us. Thank you to Amy and Dario from concierge for helping me plan the perfect trip! If you’re looking for a chance to treat yourself look no further than the Rosewood Maykoba!

10

Olena

Sep 12, 2025

·

Stayed 7 nights

Construction of the family swimming wand next door to a private beach

10

Sarah

Apr 18, 2025

·

Stayed 7 nights

One of the top resorts we’ve stayed in worldwide. Can’t say enough about how much we loved it - great for families, awesome kid amenities, delicious food, boat rides, golf carts and bikes only - no cars.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Guests consistently note clean rooms and public areas with attentive housekeeping. One review mentions visible wear in paint and wood that would benefit from maintenance.

Related guest reviews

8

Juan

Nov 22, 2025

·

Stayed 3 nights

El servicio del hotel, lo escénico de la propiedad; para ser un hotel de este nivel, se debería ver impecable en todas las áreas, en algunos edificios le falta pintura o por ejemplo la madera de las terrazas de las suites y la alberca, se ven descuidadas, eso se arregla con mantenimiento constante

Translate

10

Bonnie

Jan 15, 2025

·

Stayed 1 night

Excellent staff and cleanliness

10

Natalya

Aug 20, 2025

·

Stayed 2 nights

We are regular guest in this hotel for over ten years. We love the services cleanliness and attentiveness here, only prices are going bit up to much every year, same for Spa, how possibly with taxes and service fees on reg bases $515 ? We don’t even see prices like that in most upscale hotels in US. But massage is always great with Ceasar here , highly recommend him. Some Stuff little bit disoriented with new management, some complained about , some seemed optimistic. Great lunches next to pool, next year beach bar and dining area should be renovated. Was not happy about extra nody bites from bugs, I got like 10 all over my legs. Used product in room and plug , did not much gekp, need to update on that. In room dining was attentive, but again over priced. Room always extra cleaned. Birthday celebration this year abd it’s my 50 th was nit addressed, but I still love you guys. We hope to come back sion again.

10

Yehuda Wajsbekier

Nov 3, 2025

·

Stayed 3 nights

Lugar para relajarse unos días limpio buen servicio excelentes amenidades

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious, stylish, and well appointed, with options offering privacy, lagoon or beachfront views, and touches like outdoor showers. Many describe them as among the most impressive they have experienced.

Related guest reviews

10

Jackie

Jan 12, 2024

·

Stayed 4 nights

Nothing short of spectacular. Trip of a lifetime but I think we’ll go every year as it is so relaxing and feels so comfortable.

10

Dr Hani

Sep 23, 2025

·

Stayed 5 nights

Exceptional service, impressive suites, tranquility at its finest and delicious restaurants.

10

Jason

Nov 14, 2023

·

Stayed 4 nights

beachside lagoonview suite at rosewood mayakoba! Just returned from the Rosewood Mayakoba. My wife and I stayed four nights in the beachfront lagoonview suite. The room was overwhelmingly nice. Ivan, our butler, started the trip off right with a wonderful Oaxacan mezcal drink, which set the tone for the whole experience. Yes, the prices are astronomical, but that's understood when you book a resort like this. We also love the mega resorts that are all inclusive, but the care and attention to detail gives an entirely different vibe. Everyone-I mean everyone takes the time to say hello, and are clearly all encouraged to be very open with their backgrounds and experiences in mexico. All in all it was a fantastic experience that, if you can afford the price, is worth repeating.

10

Brenda

Aug 15, 2025

·

Stayed 5 nights

Extremely wonderful place. Pool. Outdoor shower. Great people. Good food. Gorgeous ocean. Wow. We will be back. Gracias.

10

Christopher

Oct 22, 2025

·

Stayed 7 nights

An unreal experience. Highly recommend rooms 415 through 419 for secluded privacy. Wonderful suites, incredible architecture, furnishing and amenities. Service level is above any resort we have stayed at before. Every detail was impressive and wonderful. Pricey but worth every dollar.

10

Cheyenne

May 5, 2022

·

Stayed 3 nights

My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba where we went to celebrate our anniversary. Rosewood is paradise and we’re still glowing from our trip. All the staff are incredible and they go above and beyond to ensure every request is met and you feel pampered your entire stay. When we arrived at the hotel we were given the most delicious welcome drink, quickly checked in and then taken by boat to our beautiful deluxe overwater lagoon suite. The trip was a surprise for my husband and he was blown away when he saw where we were staying. Our butlers, Lili and Omar, did everything to make our suite a dream. The next day we enjoyed the Kuxtal Sensorial Garden experience a very unique 3 hour spa session that connects you to Mayan traditions. Marta and Nancy took such wonderful care of us and we left feeling completely rejuvenated. All our dining experiences were wonderful and they have a wide variety of vegetarian / vegan options throughout the property and they are all delicious. For our final night we had a private dinner at the cenote which was just spectacular. Huge thanks to Cynthia who spent a considerable amount of time helping me plan this perfect evening. Miguel at Punta Bonita was so kind and took wonderful care of us. Thank you to Amy and Dario from concierge for helping me plan the perfect trip! If you’re looking for a chance to treat yourself look no further than the Rosewood Maykoba!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is consistently praised as attentive, personalized, and proactive, with butlers and staff going above and beyond. Check in is smooth, and many call it the best hospitality they have experienced.

Related guest reviews

10

JONATHAN

Jan 11, 2024

·

Stayed 4 nights

If you’re staying at any resort in Cancun and you’re not staying at the Rosewood Mayakoba then you’re not experiencing the best of the best. Hands-down the nicest resort in Cancun and one of the nicest properties in the world. InCredible service incredible staff and Justin overall incredible experience.

10

Matthew

Jan 30, 2026

·

Stayed 6 nights

The staff and service is incredible. Each person takes incredible care to ensure your day is on track. It is hard to compare this level of thoughtfulness to any other resort in the world. The hotel is beautiful and its mangrove setting charming, but the people are what make it so worthwhile.

10

Nicolette

Nov 6, 2025

·

Stayed 5 nights

The people here are what makes this place special

10

Michael

Nov 10, 2025

·

Stayed 9 nights

Probably one of the best vacations we’ve had for a long time. The staff were amazing attentive and very polite. Will definitely recommend the resort and looking forward to travelling there again next year.

10

Nancy Ann ThiLan

Sep 3, 2025

·

Stayed 3 nights

I loved everything about this property. The staff was always super friendly and helpful.

10

Craig

Sep 14, 2025

·

Stayed 3 nights

The staff and the property are one of the best, they get to know your needs and provide those without you asking.

10

Jason

Nov 14, 2023

·

Stayed 4 nights

beachside lagoonview suite at rosewood mayakoba! Just returned from the Rosewood Mayakoba. My wife and I stayed four nights in the beachfront lagoonview suite. The room was overwhelmingly nice. Ivan, our butler, started the trip off right with a wonderful Oaxacan mezcal drink, which set the tone for the whole experience. Yes, the prices are astronomical, but that's understood when you book a resort like this. We also love the mega resorts that are all inclusive, but the care and attention to detail gives an entirely different vibe. Everyone-I mean everyone takes the time to say hello, and are clearly all encouraged to be very open with their backgrounds and experiences in mexico. All in all it was a fantastic experience that, if you can afford the price, is worth repeating.

10

John

Sep 28, 2025

·

Stayed 6 nights

Best customer service I have ever experienced anywhere.

10

Cheyenne

May 5, 2022

·

Stayed 3 nights

My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba where we went to celebrate our anniversary. Rosewood is paradise and we’re still glowing from our trip. All the staff are incredible and they go above and beyond to ensure every request is met and you feel pampered your entire stay. When we arrived at the hotel we were given the most delicious welcome drink, quickly checked in and then taken by boat to our beautiful deluxe overwater lagoon suite. The trip was a surprise for my husband and he was blown away when he saw where we were staying. Our butlers, Lili and Omar, did everything to make our suite a dream. The next day we enjoyed the Kuxtal Sensorial Garden experience a very unique 3 hour spa session that connects you to Mayan traditions. Marta and Nancy took such wonderful care of us and we left feeling completely rejuvenated. All our dining experiences were wonderful and they have a wide variety of vegetarian / vegan options throughout the property and they are all delicious. For our final night we had a private dinner at the cenote which was just spectacular. Huge thanks to Cynthia who spent a considerable amount of time helping me plan this perfect evening. Miguel at Punta Bonita was so kind and took wonderful care of us. Thank you to Amy and Dario from concierge for helping me plan the perfect trip! If you’re looking for a chance to treat yourself look no further than the Rosewood Maykoba!

10

Beata

Dec 20, 2025

·

Stayed 4 nights

Absolutely exceptional hospitality and care. Truly from the entire team but especially Yvonne, one of the managers. Wonderful food and very engaging and kind executive chef.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set within tranquil mangroves and lush grounds, it feels secluded and relaxing. Some guests also use it as a base for visiting Mayan ruins nearby.

Related guest reviews

10

Matthew

Jan 30, 2026

·

Stayed 6 nights

The staff and service is incredible. Each person takes incredible care to ensure your day is on track. It is hard to compare this level of thoughtfulness to any other resort in the world. The hotel is beautiful and its mangrove setting charming, but the people are what make it so worthwhile.

10

Willard

Aug 31, 2025

·

Stayed 4 nights

We absolutely adored our stay! From the moment we arrived until the time of our departure, we felt completely pampered. The stunning grounds surrounded us with breathtaking beauty, creating an enchanting backdrop for our experience. Every detail added to the charm, making our time there unforgettable.

10

Jackie

Jan 12, 2024

·

Stayed 4 nights

Nothing short of spectacular. Trip of a lifetime but I think we’ll go every year as it is so relaxing and feels so comfortable.

10

Dr Hani

Sep 23, 2025

·

Stayed 5 nights

Exceptional service, impressive suites, tranquility at its finest and delicious restaurants.

2

Kozaburo

Dec 15, 2024

·

Expensive for what you get; the facilities are not even new. Breakfast included, but 50,000 yen for two people for two nights is overpriced. The food isn’t particularly good either. I’ll never stay here again. This area doesn’t even have Uber, and taxi drivers try to rip you off. I’ll never visit again.

10

Brenda

Aug 15, 2025

·

Stayed 5 nights

Extremely wonderful place. Pool. Outdoor shower. Great people. Good food. Gorgeous ocean. Wow. We will be back. Gracias.

10

Ariane

Aug 20, 2025

·

Stayed 9 nights

Beautiful property, secluded, great pools and restaurants, friendly staff. Good location to be able to visit Mayan ruins. The only downside is a relatively small beach. Bikes are available to ride around the property. We never had to wait for anything (spa reservation, tennis reservation, restaurant, etc)

10

Yehuda Wajsbekier

Nov 3, 2025

·

Stayed 3 nights

Lugar para relajarse unos días limpio buen servicio excelentes amenidades

Translate

10

Nicholas

Nov 18, 2025

·

Stayed 6 nights

Beautiful property. Wonderful staff. A very special place that combines luxury with tropical grounds and incredible people.

10

Sarah

Apr 18, 2025

·

Stayed 7 nights

One of the top resorts we’ve stayed in worldwide. Can’t say enough about how much we loved it - great for families, awesome kid amenities, delicious food, boat rides, golf carts and bikes only - no cars.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food and on site restaurants earn strong praise for quality and flavor. Several guests find prices very high, and one review felt the food was underwhelming.

Related guest reviews

10

Dr Hani

Sep 23, 2025

·

Stayed 5 nights

Exceptional service, impressive suites, tranquility at its finest and delicious restaurants.

10

Natalya

Aug 20, 2025

·

Stayed 2 nights

We are regular guest in this hotel for over ten years. We love the services cleanliness and attentiveness here, only prices are going bit up to much every year, same for Spa, how possibly with taxes and service fees on reg bases $515 ? We don’t even see prices like that in most upscale hotels in US. But massage is always great with Ceasar here , highly recommend him. Some Stuff little bit disoriented with new management, some complained about , some seemed optimistic. Great lunches next to pool, next year beach bar and dining area should be renovated. Was not happy about extra nody bites from bugs, I got like 10 all over my legs. Used product in room and plug , did not much gekp, need to update on that. In room dining was attentive, but again over priced. Room always extra cleaned. Birthday celebration this year abd it’s my 50 th was nit addressed, but I still love you guys. We hope to come back sion again.

8

Isabelle

Jun 6, 2024

·

Stayed 6 nights

C’est un site merveilleux mais les prix n’ont aucun bon sens. Vraiment trop cher pour y séjourner ( restauration et bar, spa). Vraiment exagéré!! Je n’y retournerais pas pour cette raison mais spectaculaire à voir

Translate

2

Kozaburo

Dec 15, 2024

·

Expensive for what you get; the facilities are not even new. Breakfast included, but 50,000 yen for two people for two nights is overpriced. The food isn’t particularly good either. I’ll never stay here again. This area doesn’t even have Uber, and taxi drivers try to rip you off. I’ll never visit again.

10

Brenda

Aug 15, 2025

·

Stayed 5 nights

Extremely wonderful place. Pool. Outdoor shower. Great people. Good food. Gorgeous ocean. Wow. We will be back. Gracias.

10

Ariane

Aug 20, 2025

·

Stayed 9 nights

Beautiful property, secluded, great pools and restaurants, friendly staff. Good location to be able to visit Mayan ruins. The only downside is a relatively small beach. Bikes are available to ride around the property. We never had to wait for anything (spa reservation, tennis reservation, restaurant, etc)

10

Cheyenne

May 5, 2022

·

Stayed 3 nights

My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba where we went to celebrate our anniversary. Rosewood is paradise and we’re still glowing from our trip. All the staff are incredible and they go above and beyond to ensure every request is met and you feel pampered your entire stay. When we arrived at the hotel we were given the most delicious welcome drink, quickly checked in and then taken by boat to our beautiful deluxe overwater lagoon suite. The trip was a surprise for my husband and he was blown away when he saw where we were staying. Our butlers, Lili and Omar, did everything to make our suite a dream. The next day we enjoyed the Kuxtal Sensorial Garden experience a very unique 3 hour spa session that connects you to Mayan traditions. Marta and Nancy took such wonderful care of us and we left feeling completely rejuvenated. All our dining experiences were wonderful and they have a wide variety of vegetarian / vegan options throughout the property and they are all delicious. For our final night we had a private dinner at the cenote which was just spectacular. Huge thanks to Cynthia who spent a considerable amount of time helping me plan this perfect evening. Miguel at Punta Bonita was so kind and took wonderful care of us. Thank you to Amy and Dario from concierge for helping me plan the perfect trip! If you’re looking for a chance to treat yourself look no further than the Rosewood Maykoba!

10

Beata

Dec 20, 2025

·

Stayed 4 nights

Absolutely exceptional hospitality and care. Truly from the entire team but especially Yvonne, one of the managers. Wonderful food and very engaging and kind executive chef.

10

Sarah

Apr 18, 2025

·

Stayed 7 nights

One of the top resorts we’ve stayed in worldwide. Can’t say enough about how much we loved it - great for families, awesome kid amenities, delicious food, boat rides, golf carts and bikes only - no cars.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $754	14 $796	15 $1,004	16 $955	17 $950
18 $713	19 $731	20 $782	21 $887	22 $1,187	23 $1,186	24 $1,174
25 $1,177	26 $875	27 $1,709	28 $871	29 $886	30 $921	31 $1,040

Su	Mo	Tu	We	Th	Fr	Sa
1 $877	2 $877	3 $1,018	4 $1,085	5 $1,216	6 $2,157	7 $1,955
8 $1,662	9 $1,392	10 $965	11 $1,102	12 $1,459	13 $1,788	14 $1,826
15 $1,016	16 $1,016	17 $1,040	18 $1,066	19 $1,101	20 $1,142	21 $2,419
22 $1,920	23 $2,491	24 $2,491	25 $2,988	26 $3,283	27 $3,283	28 $2,356
29 $1,497	30 $1,146

Rosewood Mayakoba

Prices for Rosewood Mayakoba

Monthly average prices

About this property

Location

Room options

Villa, Multiple Beds (Coral)

Studio Suite, 2 Queen Beds (Lagoon)

Deluxe Suite, Overwater (Lagoon)

Presidential Suite (Lagoon)

Villa, Multiple Beds (Paraiso)

Studio Suite, 1 King Bed (Lagoon)

Suite, Multiple Beds (Mayakoba)

Presidential Suite, Beachfront

Villa, Multiple Beds (Ensueño)

Suite, Ocean View (Rooftop)

Studio Suite, Beachfront

Suite (Wellness Suite)

Suite, Lagoon View, Beachside

Villa, Multiple Beds (Manglar)

Villa, Multiple Beds (Cenote)

Deluxe Suite (Lagoon)

Villa, Beachfront

Guest reviews of Rosewood Mayakoba

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Rosewood Mayakoba

Considering this hotel for your Playa del Carmen trip?

Prices for upcoming dates

Business details