Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 10 per pet, per day. A pet deposit of USD 53.75 per stay is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 56.75, subject to availability. Late check-out is available for a fee of USD 20, also subject to availability.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including accessible parking and public areas. However, specific details on room accessibility features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Jacksonville's business district, within a 10-minute drive of St. Johns Town Center and University of North Florida. It is approximately 9.4 miles from Mayport Naval Station and 13.8 miles from Mayo Clinic Florida.

What are the policies for children staying at the hotel?

Up to 2 children aged 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

WoodSpring Suites Jacksonville I-295 East

Average nightly price at WoodSpring Suites Jacksonville I-295 East by month, last 12 months (USD)
Month	Average price
January	$71
February	$72
March	$64
April	$64
May	$58
June	$59
July	$60
August	$61
September	$64
October	$65
November	$65
December	$66

What guests think

Reviews of WoodSpring Suites Jacksonville I-295 East describe a very basic, budget extended-stay with widespread reports of poor cleanliness and maintenance, frequent elevator problems, and mixed service, alongside a convenient location near I-295 and shopping but limited amenities.

Cleanliness issues include strong odors, sticky or dirty floors, pests, and stained or rusty fixtures. Rooms feel dated and bare-bones, with uncomfortable beds, noise from the highway or other guests, and unreliable Wi-Fi/TV; kitchenettes often lack utensils or coffee makers. Some travelers praise friendly staff and easy parking, but others report rude or unresponsive front desk, check-in restrictions, and refund disputes. Expect a no-frills stay where location and price may outweigh comfort for some.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the elevator out of service for days, and note limited amenities such as no ice machine and no breakfast or coffee. Vending machines and laundry facilities are often broken, though parking is generally easy.

Related guest reviews

8

Hannah

May 15, 2024

·

Stayed 2 nights

Check in with Mr. Jackson was easy & he was friendly. I like how the room card is used to enter the main hotel and side/back doors. You can easily hear others through the walls or ceiling. The decor/sink/counter/night stand are dated. No bugs seen at all during out 2 night stay. AC worked great! Plenty of parking...we understand certain things come with a cheaper nightly rate. Stores, gas stations, & restaurants close by and love being close to 295 and ultimately our primary reason for visiting (concert at Everbank)

8

Tim

Oct 28, 2024

·

Stayed 1 night

Easy to park , but found cheetos in the cabinet in our room. My fiance may have freaked out if she saw that. But jist need to step it up on the cleaning, and fix the drink vending machine.

2

Alonzo

Sep 12, 2025

·

Stayed 12 nights

They lied about fixing the elevator

2

Jean

Feb 18, 2023

·

Stayed 7 nights

Nothing there is trash along the woods and the staff is Rude . The was dog crap on our floors we had to clean them our selves . They have 4 washers and 6 drys over half of them didn't work and sewer was backing up in the laundry room . There was alot of drug acidics staying here alot of rude people bang on the upper floor above us . Altogether this place needs alot of repairs and help

4

Equria

Aug 31, 2025

·

Stayed 8 nights

I like the location did not like the elevator was broken they said it would be fixed and it never was a week of stairs to the 4th floor

6

Alexis

Jun 7, 2023

·

Stayed 4 nights

The staff is amazing, aside from the rudeness I experienced from front desk attendant V. My room was a 6/10, could’ve been cleaned with care, and the fridge was rusted badly and barely kept my items cold. But the renovations have made things nicer. Only two vending machines, drink machine was broken the entire time. Overall I would stay again.

6

Chad

Aug 18, 2024

·

Stayed 1 night

This property is extremely old. The staff is not helpful. The vending machines take your money. No ice machine and no breakfast. The parking lot has tons of people just loitering around. Dirty shower and cheap uncomfortable beds. Will not stay here again.

2

Cynthia

Nov 10, 2025

·

Stayed 2 nights

They knew we were handicapped and needed a room on the first floor. The day we got there they said their elevator broke and our room was on the third floor but they knew we were coming. They could have saved us her room on the first floor instead of selling them all out

2

Tamara

Jun 27, 2023

·

Stayed 2 nights

No ice machine Room looked different than display photos Definitely overcharged for the room & condition of it Room had flies & 2 large crickets in it Wifi was horrible I was charged $308 on my card when I have confirmation email stating that the room was $138 for 2 nights

4

Robert

Jul 23, 2023

·

Stayed 2 nights

Everyone who worked there was very pleasant and as helpful as possible. I believe the owners lack of financing made it impossible for the employees to complete there jobs. The TV and Internet never worked properly. The refrigerator had rust all over the front of it. I'm totally disabled and the Elevator was out of order my entire stay. My experience was Terrible ... !!! I was booked in room 213

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite strong odors, dirty floors and linens, mold/mildew, rust, and occasional pests; a few guests reported clean stays. Overall standards appear inconsistent and often below expectations.

Related guest reviews

2

Julie

Jan 22, 2025

·

Stayed 3 nights

Poor housekeeping,broken piece of wood under the sink dangling.. dirty stain sheets, thin blankets..dirty microwave.

2

Savannah

Nov 6, 2025

·

Stayed 1 night

The room itself was disgusting. The house keeping did not do there job. We had hair on our sheets, mold in the drawer, dirty linen stuffed in a cabinet. The bathroom sink had hair hair in it. Need to speak with a manager but have yet to hear from them. It was by far the worse stay I’ve ever had. The doors on the building won’t locked so random people were coming in and there was sketchy people standing in stair well. Felt very unsafe.

4

Kelly

Jan 2, 2025

·

Stayed 8 nights

The room was not in good condition at all. The stove burners didn't work the lights above the stove didn't work and I saw a roach the third night we were there.

2

Pamela

Apr 19, 2025

·

Stayed 1 night

The room smelled of urine…it was horrible

2

Andy

Apr 13, 2023

·

Stayed 1 night

The absolute dirtiest, filthiest and most disgusting hotel both my wife and I have ever been to. I challenge anyone from this hotels parent company to stay one night at this property and dispute anything said previously

2

Stephen

Jul 8, 2025

·

Stayed 1 night

This place is gross. Smells like mold and the floors were so sticky and gross. I showered and walked across the floor and my feet turned black. I had to reshower and step out onto my shoes

2

mallikharjunarao

Jun 29, 2025

·

Stayed 1 night

The bathroom sink was clogged and the room smells like mold .. the kitchen cabinets are rusty and very dirty to touch ..

2

Clint

Jun 24, 2025

·

Stayed 2 nights

The hotel is in terrible condition, with a musky and wet smell. The room had broken drawers, discoloration on the ceiling, dirty floors, plumbing issues, etc.

2

Faviola

Mar 27, 2023

·

Stayed 1 night

This place falsely advertises newly remodeled. Dirty beds, dirty floor, rusty everything and musty smell in the hall ways. The only positive thing was the front desk clerk that check me in. We did not end up staying all night, did not feel comfortable sleeping on those prison looking beds.

2

Gregorian

Aug 14, 2024

·

Stayed 2 nights

3 of 3 rooms looked at on 2 floors. The cabinets had missing doors, the drawers fronts dryrot missing. Floor had wood rot. No curtains blinds were broke & cheap. Vomit SMELL in the elevator, mold in the hallway. The room had an odor of wet dog, pot, vomit, & fer breeze. A live cockroach was inside the refrigerator, bugs in the bathroom. Never stayed, requested refund, it took 13 days for a credit to post back onto my card. No cats allowed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are very basic and dated, with frequent maintenance issues (broken or rusty appliances, plumbing/AC problems) and uncomfortable beds; noise from highways or other guests is noted. Wi-Fi/TV reliability is inconsistent, and kitchenettes typically lack utensils or coffee makers.

Related guest reviews

6

Jared Patrick

Nov 25, 2023

·

Stayed 2 nights

We chose this hotel because it was nearest to our families home. It was on the cheaper end. The photos looked great so. Its not the holiday inn for sure. Basically a place to lay your head and nothing cozy or special. The good part is the stove, full size ice box, and microwave. The beds are soft but the very minimum (one top mattress on metal frame) and the same with blankets and pillows (sheet and very thin top blanket). Noises can be heard easily from neighbors or outside. We may have went at a busy time. No hair dryers. 2 vending machines. Nothing on the property outside other than a parking lot. Toliet had issues, it wouldnt flush one day and the next night continued to flush all night. Shower dripped steadily as well. No coffee pot. I have to say it was clean but this wasnt my favorite. The ac had it damp in the room. All in all its what i said in the beginning... a cheap place to lay your head.

4

Brian

May 22, 2025

·

Stayed 2 nights

I like to cook for myself, so I choose hotels with kitchenettes. This one was unusable because it has zero utensils. Not even a coffee maker. They require you to *purchase* all of that from the hotel. I went and bought what I thought I needed to cook and realized there's no cleaning supplies, not even paper towels. Not recommended.

2

Hector

Apr 3, 2025

·

Stayed 1 night

Horrible. Very dirty and broken hotel. Appliances were old and broken. Beds were very uncomfortable. Front desk was closed with a solid rolling door at my arrival and at my departure. All noises from the highways can be hear inside the rooms. Bathroom door was broken as the nightstand table.

4

JAMES

Mar 18, 2024

·

Stayed 2 nights

Very noisy hotel

4

karrie

Aug 28, 2025

·

Stayed 1 night

Very bare bones badly in need of updating for fixtures. Had to wait for front desk personnel to return from lunch to check in. Glorified futons for beds.

4

Jeffrey

Apr 1, 2024

·

Stayed 1 night

Facility was dated and in need of refreshening. Smelled of marijuana. Beds were uncomfortable.

2

Carol

Jan 16, 2023

·

Stayed 19,371 nights

No coffee maker, light over bed flickering all night. They had to show me three rooms and I was to choose from those three. Second room had huge puddle in the middle of the floor. If it has a kitchenette why would there not be any silverware or a coffee maker?? The microwave didn't work also. Fridge was rusted out and the stove. Sheets had holes.

4

Dave

Jul 2, 2023

·

Stayed 1 night

There was a kitchen, but no pot,pans,utensils, not even a water cup or glass Pillows were hard

2

Tamara

Jun 27, 2023

·

Stayed 2 nights

No ice machine Room looked different than display photos Definitely overcharged for the room & condition of it Room had flies & 2 large crickets in it Wifi was horrible I was charged $308 on my card when I have confirmation email stating that the room was $138 for 2 nights

4

Robert

Jul 23, 2023

·

Stayed 2 nights

Everyone who worked there was very pleasant and as helpful as possible. I believe the owners lack of financing made it impossible for the employees to complete there jobs. The TV and Internet never worked properly. The refrigerator had rust all over the front of it. I'm totally disabled and the Elevator was out of order my entire stay. My experience was Terrible ... !!! I was booked in room 213

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: some guests praise friendly, accommodating staff, while many others describe rude or unresponsive front desk behavior, late-night check-in closures, and difficulty obtaining refunds or assistance.

Related guest reviews

2

Nicole

May 5, 2024

·

Stayed 1 night

We couldn’t even check in. Someone was physically assaulted by the front desk attendant of the hotel. Police, EMS, and fire department involved. We had to find another hotel as police advised it wasn’t safe to stay at this hotel.

10

Chris

Nov 21, 2025

·

Stayed 7 nights

Mr. Jackson goes above and beyond for his guests.

8

Sharon

Jun 1, 2025

·

Stayed 1 night

Check in staff was amazing! Will definitely be coming back!

2

Stacy

Nov 22, 2025

·

Stayed 7 nights

Bad front desk people

2

James

Apr 6, 2024

·

Stayed 1 night

Extremely unprofessional did not honor my reservation. Claims expedia made a mistake. Terrible place never will i ever stay at this dump again.

2

Stacy

Nov 22, 2025

·

Stayed 7 nights

Horrible front desk personal day and night. They all have an attitude when you ask a question. Stayed for 3 weeks for work and only gave me o e roll of toilet paper. Charged me twice for my dog

10

Kris

Jan 29, 2025

·

Stayed 21 nights

Great and friendly staff. Very helpful for a first time guest. Will continue staying

10

Robbie

Sep 30, 2023

·

Stayed 1 night

Enjoyed my stay one of the friendliest and hospitable places I have stayed recently. Mr Jasckson and his staff are like a well oiled hospitality machine.

2

Angela

Mar 2, 2025

·

Stayed 1 night

I booked and paid for a room, to show up and be told their not doing anymore check ins, and if I want a refund to fight the system.

2

Eduardo

Jul 16, 2025

·

Stayed 1 night

We are going from Boston to Miami and we made the reservation at 11:30 pm and when we arrived at the hotel the attendant said that we could not check in after 11:00 pm, I had already made the payment and could not cancel, I lost the money and had to stay at another hotel, I do not recommend this hotel

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AI-generated summary based on recent guest reviews

Location

Convenient to I-295, shopping, grocery stores, and the cruise port for some travelers; however, highway noise is audible in certain rooms.

Related guest reviews

8

Heather

Oct 24, 2024

·

Stayed 2 nights

It is a convenient location

8

Hannah

May 15, 2024

·

Stayed 2 nights

Check in with Mr. Jackson was easy & he was friendly. I like how the room card is used to enter the main hotel and side/back doors. You can easily hear others through the walls or ceiling. The decor/sink/counter/night stand are dated. No bugs seen at all during out 2 night stay. AC worked great! Plenty of parking...we understand certain things come with a cheaper nightly rate. Stores, gas stations, & restaurants close by and love being close to 295 and ultimately our primary reason for visiting (concert at Everbank)

2

Hector

Apr 3, 2025

·

Stayed 1 night

Horrible. Very dirty and broken hotel. Appliances were old and broken. Beds were very uncomfortable. Front desk was closed with a solid rolling door at my arrival and at my departure. All noises from the highways can be hear inside the rooms. Bathroom door was broken as the nightstand table.

8

Richard

Feb 23, 2023

·

Stayed 7 nights

It was great being right next to the highway.

8

Alina

Nov 30, 2024

·

Stayed 3 nights

Close to shopping center.

10

Shanetta

Mar 2, 2024

·

Stayed 1 night

Like the room amenities. Kinda ducked off but seems safe.

2

Maryuri

Jul 9, 2023

·

Stayed 2 nights

The bathroom and pantry were dirty and broken. The door to the room had a half-cm gap that allowed everything to be seen inside. The hallways smelled of weed. There were only 2 towels for three people. The air conditioning rattled all night and the footsteps of the floor above were loud. Probably the animal clinic that was just opposite had better conditions. The only point in its favor is that the beds were comfortable and the sheets and towels were very clean.

10

Maryssa

May 17, 2025

·

Stayed 7 nights

It was convenient to grocery stores.

6

Yitzchak

Jan 25, 2024

·

Stayed 7 nights

It wasn’t the first time I stayed at a WoodSprings hotel, but the conditions of this one was very disappointing. But at least the location was good as far as transportation, shopping and roads.

2

Chris

Apr 22, 2023

·

Stayed 1 night

I was so skeptical of this hotel after reading the reviews. I only stayed at this place because it’s literally 10 minutes from the cruise port. The only perk. Upon arrival the hotel looks good and clean, however once you step inside that vibe changes downward quickly. The staff was just okay. You had to go through this door that unlocked with your keycard and that hallway smelt of mildew and felt damp. The elevator was like the quality elevator you’d expect in a parking garage that seemed like it wanted to stop midway. The room we stayed in was “renovated” with fake wood flooring, fresh paint, okay bedding. That’s it. The bathroom vanity and toilet is super dated and have stains on both. The kitchenette is also super dated that seems like it’s from the 80s with a stove I wouldn’t recommend using and a fridge that is peeled of paint and rusty. The ac seemed like it was tired of life. And it never felt cold enough in the room. I’ve stayed in some low brow places but this takes the crown.

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Dining

Reviews repeatedly mention no breakfast or lobby coffee and no on-site dining. Guests relying on in-room kitchens should bring or purchase cookware and utensils.

Related guest reviews

6

Jared Patrick

Nov 25, 2023

·

Stayed 2 nights

We chose this hotel because it was nearest to our families home. It was on the cheaper end. The photos looked great so. Its not the holiday inn for sure. Basically a place to lay your head and nothing cozy or special. The good part is the stove, full size ice box, and microwave. The beds are soft but the very minimum (one top mattress on metal frame) and the same with blankets and pillows (sheet and very thin top blanket). Noises can be heard easily from neighbors or outside. We may have went at a busy time. No hair dryers. 2 vending machines. Nothing on the property outside other than a parking lot. Toliet had issues, it wouldnt flush one day and the next night continued to flush all night. Shower dripped steadily as well. No coffee pot. I have to say it was clean but this wasnt my favorite. The ac had it damp in the room. All in all its what i said in the beginning... a cheap place to lay your head.

4

Brian

May 22, 2025

·

Stayed 2 nights

I like to cook for myself, so I choose hotels with kitchenettes. This one was unusable because it has zero utensils. Not even a coffee maker. They require you to *purchase* all of that from the hotel. I went and bought what I thought I needed to cook and realized there's no cleaning supplies, not even paper towels. Not recommended.

4

Debra

Jun 13, 2023

·

Stayed 1 night

No ice machine, no coffee, no hospitality, no help. So hard to get luggage carrier through 2 layers of single doors. And they just sit and watch you struggle, and don't seem to care that they have little to offer. Bad weather put out their satellite, so only go in good weather, with little luggage and no need for ice or coffee!

8

Tim

Oct 28, 2024

·

Stayed 1 night

Easy to park , but found cheetos in the cabinet in our room. My fiance may have freaked out if she saw that. But jist need to step it up on the cleaning, and fix the drink vending machine.

6

Anne-Marie

Dec 11, 2023

·

Stayed 1 night

Room smelled like cigars and wet dog. Bed was ok. The room had not been cleaned thoroughly because there was dog food and hair all over the place. Had to ask for the remote for the tv, which had burn marks in the tv. No breakfast no coffee. Also had a couple visitors, roaches in the room.

2

Carol

Jan 16, 2023

·

Stayed 19,371 nights

No coffee maker, light over bed flickering all night. They had to show me three rooms and I was to choose from those three. Second room had huge puddle in the middle of the floor. If it has a kitchenette why would there not be any silverware or a coffee maker?? The microwave didn't work also. Fridge was rusted out and the stove. Sheets had holes.

6

Chad

Aug 18, 2024

·

Stayed 1 night

This property is extremely old. The staff is not helpful. The vending machines take your money. No ice machine and no breakfast. The parking lot has tons of people just loitering around. Dirty shower and cheap uncomfortable beds. Will not stay here again.

6

Jamie

Oct 2, 2023

·

Stayed 1 night

The smell wasn’t very appealing as I waited forever to check in. There was only one person in front of me. The clerk was nice but very slow. There weren’t enough towels or wash cloths for two people to bathe. The bathroom didn’t have a hair dryer. The outlet didn’t work in there either. There was no coffee pot. Overall very disappointing experience.

4

Dave

Jul 2, 2023

·

Stayed 1 night

There was a kitchen, but no pot,pans,utensils, not even a water cup or glass Pillows were hard

2

Tamara

Jun 27, 2023

·

Stayed 2 nights

No ice machine Room looked different than display photos Definitely overcharged for the room & condition of it Room had flies & 2 large crickets in it Wifi was horrible I was charged $308 on my card when I have confirmation email stating that the room was $138 for 2 nights

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $78	14 $73
15 $64	16 $64	17 $63	18 $63	19 $63	20 $70	21 $71
22 $65	23 $64	24 $66	25 $64	26 $64	27 $72	28 $73
29 $72	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $72	2 $71	3 $71	4 $94	5 $94
6 $73	7 $71	8 $74	9 $72	10 $72	11 $93	12 $94
13 $72	14 $74	15 $74	16 $74	17 $74	18 $95	19 $95
20 $73	21 $72	22 $74	23 $74	24 $74	25 $95	26 $95
27 $74	28 $74	29 $74	30 $74	31 $74

WoodSpring Suites Jacksonville I-295 East

Prices for WoodSpring Suites Jacksonville I-295 East

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed, Accessible (Bathtub and Sofa)

Room, 2 Double Beds, Accessible

Standard Room, 1 Double Bed, with Sofa

Standard Room, 2 Double Beds

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Guest reviews of WoodSpring Suites Jacksonville I-295 East

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about WoodSpring Suites Jacksonville I-295 East

Considering this hotel for your Jacksonville trip?

Prices for upcoming dates