Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Are pets allowed at the property?

Pets are allowed with a fee of USD 50 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 2:00 AM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Stockton, steps from Stockton Arena and 4 minutes by foot from Stockton Memorial Civic Auditorium. It is 0.3 mi from Banner Island Ballpark and 0.4 mi from Weber Point Events Center.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool, which is seasonal and operational during specific hours.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of USD 25 per night, and advance request or confirmation is required.

University Plaza Waterfront Hotel in Stockton

Average nightly price at University Plaza Waterfront Hotel by month, last 12 months (USD)
Month	Average price
January	$113
February	$119
March	$109
April	$111
May	$113
June	$108
July	$106
August	$106
September	$107
October	$120
November	$113
December	$111

What guests think

Across many reviews, University Plaza Waterfront Hotel earns praise for friendly staff, generally clean rooms, and a convenient waterfront location beside the arena, with a lively courtyard featuring pool tables, ping-pong, fire pits, and a pool.

Frequent downsides include a nightly resort fee and parking located across the street, which can be congested during events. Several guests report dated elements and maintenance issues such as firm or worn mattresses, inconsistent air conditioning, small or outdated TVs, and occasional plumbing or drainage problems. While many feel safe on property, multiple reviews note the surrounding area has visible homelessness and can feel unsafe at night. Expect a convenient stay for events with strong on-site amenities but some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The waterfront courtyard with pool, hot tub, fire pits, ping-pong and pool tables is a highlight, though the pool or spa has at times been closed or unheated. Parking is across the street and a recurring resort fee is charged; pet-friendly.

Related guest reviews

10

Amber

Jul 28, 2025

·

Stayed 1 night

I was very impressed with the staff, they were extremely friendly and helpful. The check in was super smooth and they even had a place for us to park our truck and trailer. The hotel had a large gated out door lounging area was great!! The hotel had lots of amenities, pool, out door ping pong and pool tables. Would defiantly stay again

8

Scott

Nov 28, 2024

·

Stayed 1 night

Best hotel in Stockton. Beautiful pool/spa/bar/games area on the waterfront. Clean and new looking room. Excellent bar (best in downtown Stockton). Perfect, walkable location for downtown events. Minus one star for two reasons. First, pool and spa were closed for refurbishment. That’s fine but should be disclosed on the website or otherwise during booking as it was a prime motivation for booking this hotel. Second, no secure luggage storage is offered. This was a significant inconvenience and both unusual and unacceptable for a hotel in this class. Still, if I were traveling to downtown Stockton I’d certainly stay here again.

4

cheryll

Nov 10, 2024

·

Stayed 1 night

Hotel has gone down hill since we stayed there last which was a couple of years ago. King bed was lumpy and uncomfortable. Pool and hot tub were not working. Food was terrible.

6

Michael

Aug 6, 2025

·

Stayed 4 nights

we don't like the fact that they added a resort fee I guess that is their way of raising the price without showing it in the search

8

Dennis

Aug 12, 2025

·

Stayed 2 nights

Overall, the property was fine. I've stayed there on two separate occasions, so I am a repeat customer. The property is clean, and free parking in their lot. There don't seem to be many choices for decent hotel in that area. One surprise was having to pay a resort fee ($20/night), separate from the Expedia booking. So my credit card was charged by the property in addition to the Expedia charge. I assume the resort fee was mentioned in the fine print, but I do feel somewhat misled. Perhaps Expedia could include that charge in their booking fee, so the cost is presented as one charge at the time of booking and not two separate charges. I always feel these resort fees and separate charges in general are disingenuous. This resort fee is not unique to this hotel, but reflects the general practice of the industry as a whole. Perhaps I shouldn't be surprised by resort fees these days. Rather, I should be surprised if properties don't charge a resort fee.

6

Randolph

Aug 24, 2025

·

Stayed 1 night

Bad bed Good pool and hot tub Average restaurant

8

Teena

Nov 11, 2025

·

Stayed 1 night

Stay was great very nice place especially for kids has pool Jacuzzi pool tables outside ping-pong outside fire pits outside beautiful venue next to hockey stadium and minor-league baseball stadium. All staff was very polite and gracious and very nice. The people in the town are rude. Town is a crap hole but this hotel is beautiful.

10

michael

Jul 26, 2025

·

Stayed 1 night

Parking easy and close to hotel lobby. Staff was friendly. Perfect for an overnight stay

8

Tracy

Oct 15, 2024

·

Stayed 1 night

Beautiful view of waterfront. But quality of beds and pillows were low and bathroom door was difficult to maneuver. Staff was kind and helpful. Very convenient for the comedy show taking place next door at the Aventist Health Arena. Parking across the street.

4

Vernette

Aug 19, 2024

·

Stayed 1 night

The property is overall beautiful. It's right on the Delta River. However the hot tub was not working and that was the whole reason I checked into this hotel so I was pretty disappointed.

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Cleanliness

Many guests find rooms and public areas clean, but there are recurring reports of lapses (bad odors, hair in showers or sinks, dust, and dirty or worn furnishings/carpets). Housekeeping consistency varies.

Related guest reviews

4

David

Nov 15, 2025

·

Stayed 1 night

This hotel was dated, run down, and filthy. The shower was full of someone’s long hair and the toilet hadn’t been flushed. The sheets and pillows smelled like body odor. It was staffed entirely by people with tattoos on their faces. The parking lot had no security presence and was populated by homeless people screaming at each other all night. Trust me, go somewhere else. Anywhere else.

6

Candice

Jun 29, 2025

·

Stayed 3 nights

Room was not clean and disinfected. Hair was in shower and sink area. Refrigerator not clean. Room dusty

10

Larry

Nov 27, 2025

·

Stayed 4 nights

Staff was nice and polite. Hotel area was quite and safe. Parking area was safe. My rental was break-in free. Rooms were clean.

10

Pinaki

Jun 20, 2025

·

Stayed 2 nights

Great accommodation with large rooms and bathrooms. Clean lobby, room, and surrounding areas. Well maintained and well attended by courteous staff.

10

Tammy

Oct 12, 2024

·

Stayed 1 night

We enjoyed our stay. Staff was friendly. Our room was clean and comfortable. We would stay here again when in town.

10

Jorge Moises

Jul 1, 2025

·

Stayed 1 night

Amazing cleanliness, linens and towels were spotless. We only spent one night there but was very pleasant.

4

Andrew

Aug 31, 2025

·

Stayed 1 night

Hotel smelled bad. Our room smelled like they had just cleaned up vomit so it smelled like a mix of cleaning product and vomit. The beds were very uncomfortable. Barely slept at all.

4

Jonathon

Jan 31, 2025

·

Stayed 1 night

The room was extremely dirty! The furniture was so dirty we were afraid to tough it. The bed was clean but I might as well slept on the floor that bed was so hard and also you felt every spring. Probably wouldn’t stay here again

2

Jose

Jun 18, 2025

·

Stayed 1 night

Not clean

10

Anthony

Jul 17, 2024

·

Stayed 5 nights

Very clean! No issues with the room at all.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with some river views, but many mention firm or worn mattresses and smaller double beds. Several note dated elements, small or limited TVs, inconsistent or warm A/C, and occasional noise from the courtyard or events.

Related guest reviews

8

Ben

Sep 3, 2024

·

Stayed 3 nights

The property was nice, they have a courtyard with pool tables and ping pong tables, fun. Downside was they close and kick you out by 10 PM They charge you a $20 resort fee per day. The breakfast should have been included for what it was it was. We book a two bed room because we thought we were going to have a third person. The beds are more like twins than a queens. Too small for two people in one bed.

6

Lupita

Feb 3, 2025

·

Stayed 2 nights

The beds are so uncomfortable! It’s like they have old mattresses. That’s my only complaint.

4

Elijah

Feb 5, 2024

·

Stayed 1 night

The mattress was extremely uncomfortable

6

Kathleen

Feb 27, 2024

·

Stayed 2 nights

The air conditioning was horrible, it was stuffy and hot throughout the night

4

Terrence

Jan 17, 2025

·

Stayed 1 night

Stayed here many time due budget constraints. Mattresses are low quality. The TVs are small, video quality is low and channel lineup is very limited and channel availability varies from room to room. Low water pressure in shower. Decent restaurant and bar, other than that not recommended if you have better options.

4

Wolf

Jan 6, 2025

·

Stayed 1 night

The heat and cool temperature controls were broke and was 80° in room.The down button on unit didn't work so i had to get up all night to turn on ac until i froze then turn on heat again and burn up. Slept hardly nothing because of it. Thought they would comp my stay when reported but they didn't,. The place is amazing in every way, but what counts more for rating a hotel ?: there ability to offer a restful night sleep or things to do with no sleep 😴 🤔

8

Itzel

Apr 23, 2025

·

Stayed 1 night

For Stockton its a nice hotel but they don’t have smart tvs or a way to watch anything

6

Jeff

Aug 18, 2024

·

Stayed 3 nights

We’ve stayed at this facility eight or nine times over the last 10 years. Landscape, the hotel is starting to show its age, with upkeep and maintenance inadequate. Where is the mattresses in the king rooms used to be quite comfortable, they are now older with feeling the springs.

6

Steven

Feb 26, 2025

·

Stayed 1 night

Looks better on the pictures. Needs updated. Rooms are worn down as the rest of the building. I also would not walk around in the area, espcially at night. The staff at the bisteo was nice, check-in person could not find my reservation and it took a bit to figure things out. When you have a room towards the yard, be aware of people playing pool below the window and its is very noisy.

4

Christopher

May 16, 2025

·

Stayed 1 night

Overall, this is a nice physical set up. The lobby and restaurant are nice and the food is good. The pool is not bad, but was not heated and felt like diving into Lake Tahoe in the winter. I have stayed here twice for different events because it’s a convenient location, the first time last year I stayed there the hot water did not work and they said it would not work for 24 hours so I left. We gave it another try and the cable TV in our bedroom did not work not to mention the fact there was no Netflix or anything else like that available. The room was rundown, but clean, and the television was very old and obviously when the cable did not work at first, it was really a joke. They told me I could go down to the restaurant and watch TV. I think if this place got an update that would be great, but given the amenities at similarly situated hotels, this one really fall flat.

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Service

Staff are often praised as friendly, attentive and helpful, with quick check-in and responsive problem solving. However, multiple reviews cite occasional rudeness, slow or unhelpful front-desk interactions, and inconsistent communication around charges or events.

Related guest reviews

2

Selene

May 2, 2024

·

Stayed 1 night

Hotel security guard made the whole experience unpleasant and horrible. Quite frankly both nights were ruined due to the treats we received the moment we checked in. Renee the manager made us feel at ease the next morning and mike who assisted us helped us contact the police to file a police report. As a constant traveler I will never book a room at this hotel again and I would advise everyone going with their kids to avoid any communication with the security guard.

6

KITAEK

Nov 16, 2023

·

Stayed 1 night

The lady at the front desk was not friendly..

10

Vu

Nov 11, 2025

·

Stayed 1 night

Fast and friendly check-in/out process. Room is clean, fresh, and comfortable. Bistro breakfast is tasty and nice overall ambience.

6

Lito

May 12, 2025

·

Stayed 2 nights

an event concluded at the arena across. driveway access to the hotel entrance was coned off and I was not allowed to drive through to unload. I was instructed to park at the parking lot and bring my belongings from parking lot to the hotel. Frustrating after a long drive that I had to drag my belongings from parking lot across the street. More frustrating, as i was trying to locate the hotel I called the front desk for directions or a landmark and all i got was vague directions. I hung up and when I tried to reach the front desk, i was put on hold music. Never again at this hotel.

8

Amber

Feb 22, 2024

·

Stayed 2 nights

Other than the rudeness of the front desk the night I checked in (she didn’t greet me, didn’t make eye contact, obviously annoyed with her job, not friendly) everything was great. Every other front desk worker I interacted with was great.

10

Mary

Sep 19, 2025

·

Stayed 1 night

Great service.

10

Nicole

Aug 27, 2024

·

Stayed 2 nights

The staff was very friendly and super responsive. We enjoyed picturesque view of the water, pool, and courtyard. The energy of the bar, ambiance of the outdoor firepits, and the allure of the turquoise glowing pool under a starry night - we will absolutely come back soon!!

10

Ann

Feb 20, 2025

·

Stayed 1 night

Team members were very nice and helpful. My remote for the TV stopped working and a replacement was provided within a few minutes of my call to the front desk. The food in the restaurant was excellent.

10

Paul

Mar 29, 2024

·

Stayed 1 night

Staff was really nice. Lady working the check in desk at 9pm (March 28th) was super nice and helpful. I’d been driving 12 hours and was just exhausted. She made the check in super quick and had no problems finding the reservation. Absolutely seamless process. Room 138 was extremely clean. I’m a housekeeper myself so sometimes I dread hotels. I’ve seen it all. But just had a great time and enjoyed the whole evening and morning.

6

Kishna

Jun 17, 2024

·

Stayed 2 nights

Staff at the front desk was not friendly and very rude.

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Location

Very convenient for the arena and downtown waterfront, with some rooms offering water views. Many reviews caution that the surrounding area has visible homelessness and can feel unsafe at night.

Related guest reviews

8

keith

Oct 27, 2025

·

Stayed 1 night

Good location in Stockton with free parking and fair amount of restaurants in area.

10

Jim

Feb 28, 2024

·

Stayed 3 nights

Great, Safe Location.

10

Patricia

Jun 20, 2025

·

Stayed 1 night

Excellent location for downtown activities

10

Becky

Aug 17, 2024

·

Stayed 2 nights

Good location. Overall great stay. Wonderful pool and outdoor space. Riverwalk was good for walks with my dog.

10

Katelynn

Jul 31, 2025

·

Stayed 1 night

The hotel was lovely! It was on a great location, super nice and easy. The man working the front was so kind and helpful. We loved it. Only complaint was a lot of homeless around. Walking distance to Starbucks, easy for bringing the dogs,

8

ANNE

Jun 29, 2025

·

Stayed 1 night

The hotel and parking were easy and smooth. The surrounding area is not developed and blighty. Great stay

8

Anthony

Jul 24, 2025

·

Stayed 1 night

Nice hotel but not a good area

8

Daniel

Feb 26, 2024

·

Stayed 1 night

The homeless was noticeable. We walked to a restaurant close by (about 1/2 mile). I was a little concerned about safety. Dozens of spots cleaned up, but obviously previous campfires had burn the sidewalk.

8

Wolf

Jul 26, 2025

·

Stayed 1 night

Property is totally dog friendly, and the view of the waterfront is amazing.

10

Yolanda

May 3, 2025

·

Stayed 1 night

Great location next to the arena

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant and bar receive frequent praise for tasty food and drinks; breakfast is often enjoyed but not typically included, and some guests report buffet confusion or occasional short staffing.

Related guest reviews

10

Carolina

May 29, 2025

·

Stayed 2 nights

Clean, friendly staff and excellent restaurant breakfast was wonderful ❤️

8

Jorge

Aug 29, 2025

·

Stayed 4 nights

Good food, the breakfast was so delicious.

6

Daisy

Nov 13, 2025

·

Stayed 2 nights

Hotel had a weird smell… when you shower it felt like we were in a pool of water because the drains wouldn’t drain the water… over all it was not a great experience and there was no breakfast included we had to pay for it

10

Andres

Apr 22, 2025

·

Stayed 4 nights

Great property. Enjoyed my stay. Security in the lobby. The restaurant was the best part, the food was really good. No need to eat out anywhere else.

8

Enrique

Aug 20, 2025

·

Stayed 1 night

When prepaid my room was offered Breakfast obviously with extra fees. Next morning we stop by the Restaurante part of the Hotel and they said is not included with the reservation and I proof we paid extra for that. Another think happened is they offer Buffet but they don't do.

8

CYNTHIA

Aug 27, 2024

·

Stayed 1 night

Bed lumpy… restaurant was short staff but very accommodating… my server was excellent… don’t remember his name (young and wore glasses… )

10

Vu

Nov 11, 2025

·

Stayed 1 night

Fast and friendly check-in/out process. Room is clean, fresh, and comfortable. Bistro breakfast is tasty and nice overall ambience.

10

Edwin

Aug 27, 2025

·

Stayed 1 night

Great hotel. Lots of amenities, Great restaurant with lots of options.

10

Ann

Feb 20, 2025

·

Stayed 1 night

Team members were very nice and helpful. My remote for the TV stopped working and a replacement was provided within a few minutes of my call to the front desk. The food in the restaurant was excellent.

10

Joseph Doyle

Apr 17, 2025

·

Stayed 1 night

Very good restaurant and service.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $134	5 $129	6 $127	7 $128	8 $126	9 $146	10 $156
11 $127	12 $131	13 $130	14 $131	15 $130	16 $136	17 $148
18 $130	19 $129	20 $129	21 $129	22 $116	23 $139	24 $172
25 $129	26 $129	27 $128	28 $129	29 $129	30 $138	31 $148

Su	Mo	Tu	We	Th	Fr	Sa
1 $129	2 $127	3 $128	4 $130	5 $128	6 $136	7 $147
8	9	10	11	12	13	14
15 $128	16 $128	17 $128	18 $128	19 $130	20 $136	21 $139
22 $138	23 $136	24 $137	25 $139	26 $138	27 $138	28 $138
29 $138	30 $138

University Plaza Waterfront Hotel

Prices for University Plaza Waterfront Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Two Double Beds

Superior Suite, 1 King Bed

Traditional Room, 1 King Bed

Presidential Suite

Guest reviews of University Plaza Waterfront Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about University Plaza Waterfront Hotel

Considering this hotel for your Stockton trip?

Prices for upcoming dates