American Inn & Suites Bishop Airport Flint

This is the worst hotel I've ever stayed at. Dirty. Bugs. Broken furniture. Moldy and musty. Afraid to go to sleep. I do not recommend.

Horrible roaches everywhere

The sink did not have a lever to open the drain, so I had to use the bathtub to brush my teeth. The only bath towel available was NOT washed and still had hairs from the previous guest as well as stains in the towel. Same thing with the bed. The pillows were also not fluffed and were not comfortable

The room had a smell of sewer, broken mirror and a dirty towel with brown liquid dripping from it. I refused to stay in the room, and the was unable to give a refund.

This place should be shut down by the health department. I got a refund and slept in my car with my husband. Roaches everywhere crawling on the bed, no towels or wash cloths, bed wasnt made, filthy sheets with cigarette burns, sticky floors, bullet holes in the window.....Other people complaining about the smell of urine in their rooms. I think i got a refund bevause of the pictures and the girl at the front desk felt sorry for us. The refund took a few days to come through and we couldn't get another room until my husband's check hit the bank. We drove 12 hours and that disgusting place didn't help. You couldnt even take a shower or crap it was so disgusting. And its in a sketchy, unsafe area. Run...

It was definitely less than par. My reservation was canceled. Got to the hotel and got a room. The first room is nasty. Bugs and bed w a snt made. Second room had no garbage can, no shower curtain and the toliet was broken.

The place was dirty and smelly soon as I walked into my hotel room I got a smell of cigarettes and I could not use the AC not even for 10 seconds because of a smell soon as I turned it on and it was like 80 to 90° out so I did not have AC when I stayed

1st room I received I walked in went in bathroom it was roaches on the shower curtain and walls. Went to the bedding area roaches also on walls and floor, I paid for King size bed and it was full size so I went to office told them about the roaches and wrong bed sized so she switch me rooms I go in there it was a dbl bed this time, no towels, one cover had burned whole in it no shower curtain it was a rope going across as a rod, turned on sink water corn came up, peel whole didn’t have a cover you can actually see out etc….it was HORRIBLE I or my family will not RETURN

The tv didnt work in my room,(called office but no one came to fix it), part of safety lock is missing inside of room,and socks were filthy from floor in my room..

Roaches everywhere. Black water was seeping from the floor. The AC unit has no cover on it. Smelled of mold. The trim was coming off everything. Tv didn't work. Neighbor had a dog. Woke up to a cat in my room.

Run away. I checked in an hour ago and am still waiting for maintenance person to come. No outlet covers by the sink, wall coming off of the shower, no toilet holder. And even though I told the front desk I wanted to go to bed they would not give me another room told me I had to wait my turn for maintenance man.

It was quick and nice view of parking lot

The air didn't work there was no microwave or refrigerator or trash can and there was no door on the bathroom I was with my fiance and 2 kids I would not recommend this place I could barely stay the one night

What I didn’t like, there was no towels no nothing in the room. There was also no remote no pillows and it was all just not good

Literally the WORST hotel we have stayed in in decades of travel. Light fixtures torn out of the wall and hanging, lamps that flash on and off constantly, cockroaches, broken lock, broken windows. Someone obviously had a dog locked in the bathroom because the bathroom door was scratched and had a huge hole in it and there were pee stains all over it. The last night we were there, the bathroom light fixture crashed to the floor because it had filled with water from the bathroom above. The maintenance guy came and literally threw wet dirty towels on the floor saying "we don't have mops". They did not move the people above us, who continued to use the shower and water was dripping into our bathroom all night. I wrote a letter to the county health dept to try to get this place closed down. I wish that hotels.com would not list places like this - truly uninhabitable. The girl at the front desk was nice and tried to be helpful but there is no helping a place like this - it should be shut down, period.

lower 3rd of washroom door had been broken off and was missing. air conditioner cover was falling off. power plug was missing cover and had some thing stuck in it. Furniture old and worn

1st room I received I walked in went in bathroom it was roaches on the shower curtain and walls. Went to the bedding area roaches also on walls and floor, I paid for King size bed and it was full size so I went to office told them about the roaches and wrong bed sized so she switch me rooms I go in there it was a dbl bed this time, no towels, one cover had burned whole in it no shower curtain it was a rope going across as a rod, turned on sink water corn came up, peel whole didn’t have a cover you can actually see out etc….it was HORRIBLE I or my family will not RETURN

Refurbishing going on so some rooms were not in good shape. Had to try 4 different rooms to finally get a good one.

The tv didnt work in my room,(called office but no one came to fix it), part of safety lock is missing inside of room,and socks were filthy from floor in my room..

Roaches everywhere. Black water was seeping from the floor. The AC unit has no cover on it. Smelled of mold. The trim was coming off everything. Tv didn't work. Neighbor had a dog. Woke up to a cat in my room.

Hotel was sold out and had no accommodation.

Run away. I checked in an hour ago and am still waiting for maintenance person to come. No outlet covers by the sink, wall coming off of the shower, no toilet holder. And even though I told the front desk I wanted to go to bed they would not give me another room told me I had to wait my turn for maintenance man.

Very good service

The staff was extremely helpful when we got there. They we out of rooms.

Expedia.com was telling me that there was rooms available so I went ahead and booked my room over Expedia.com, then when I arrived to the hotel location all the lights for the hotel were turned off, the lobby smelled marijuana really bad! Plus all of that the service representatives at the lobby told me that they were sold out and don’t have any room and she gave me a cancellation #, and that I should contact expedia to get a refund! Here is where it gets more exciting, i searched and searched for expedia customers service number but the results were negative, I couldn’t find any numbers! The only way was to chat with a robot 🤖 online through a chat after 3 hours of trying I finally got a real agent on the live chat but Josh ( the real agent from the live chat) couldn’t talk to me over a call) I explained the situation to him but I haven’t hear back from them or get my refund back! I’m short Expedia are trash and that red roof hotel is more trashy

Staff was very helpful with all issues

Wasn’t even able to stay here bc they overbooked somehow and the room I booked was given away which pissed me off as I was checking in after work at 2am and ended up driving home hr and 30 min away and back to work at 8 am next day

My room was clean but no bathroom linens (towels, washcloths, etc.) When i went to the front desk and asked for some i was told the housekeepwr could get me some when the came in ay 11am the next day! Checkout time! So i asked for a late checkout so i would have time to shower. I was told "that would be fine". 1101am i get a knock on my door by a rude woman asking when i was leaving. I explained to her that i had requested a late checkout because i was not given any towels and would need time to shower. She asked who told me it was okay to stay longer because it wasnt up to them, that only she could approve late checkouts. Before i could tell her, "the front desk", she was knocking on the next door. Never got towels and felt bullied out of my room before i could shower. Good job on the cleanliness, but leave the customer service to someone with a better attitude. I wont be back. Good deal = gun shots and so much drug traffic, youll be sleeping with one eye open. I won't be back.

I had my reservation booked and paid for at least a couple days in advance, but when I got there after driving 12 hours on my way home from school - I was told they were sold out and turned away even with my reservation.

First thing I’m told is there is no rooms and claims she told Expedia already, I’ll have to take it up with them. Hopefully I get refunded the non-refundable payment ?

It was quick and nice view of parking lot

Do not stay at this hotel. It is infested with bugs and the people staying there are sketchy. We were there 10 minutes and left without a refund

The place needs to be condemned, everything is falling apart. Infested with cockroaches, dirty room, trash and dog crap everywhere outside.

Expedia.com was telling me that there was rooms available so I went ahead and booked my room over Expedia.com, then when I arrived to the hotel location all the lights for the hotel were turned off, the lobby smelled marijuana really bad! Plus all of that the service representatives at the lobby told me that they were sold out and don’t have any room and she gave me a cancellation #, and that I should contact expedia to get a refund! Here is where it gets more exciting, i searched and searched for expedia customers service number but the results were negative, I couldn’t find any numbers! The only way was to chat with a robot 🤖 online through a chat after 3 hours of trying I finally got a real agent on the live chat but Josh ( the real agent from the live chat) couldn’t talk to me over a call) I explained the situation to him but I haven’t hear back from them or get my refund back! I’m short Expedia are trash and that red roof hotel is more trashy

I could not believe what I saw when I drove up. The place looks like a condemned hotel. It had a sign on the building stating it rented rooms by the week or month. Doors to rooms had been kicked open and not repaired as the framing around the door were splintered and had not been repainted. As I drove around the back side of the hotel, room doors were open, people were living there, with piles of clothes and other things piled up against the walls. There were also abandoned vehicles that had broken windows and looked like a junk yard. There were even little kids' pools filled with water under the trees and trash everywhere. When I went to check in, there where 2 men and 2 females sitting outside of the room by the office, and they were snorting something. I was also propositioned by one of the females asking if I wanted company for the night. When I got inside the office, I told the clerk that my wife and family members would not be staying the night at the hotel as I did not feel safe and would not have my family stay in such a hotel that looks more like a crack house than a hotel. The clerk said she understood and that it happens quite often. She was very helpful by canceling my reservation and told me to contact Expedia about the situation to get a refund. Expedia and Red Roof Inn should not have listed this hotel on their sight and should look into this matter. Even the Red Roof sign looks terrible and does not match the picture provided on the website.

I did not stay there because the place was sketchy and got there and there was people yelling and screaming then the cops showed up

My room was clean but no bathroom linens (towels, washcloths, etc.) When i went to the front desk and asked for some i was told the housekeepwr could get me some when the came in ay 11am the next day! Checkout time! So i asked for a late checkout so i would have time to shower. I was told "that would be fine". 1101am i get a knock on my door by a rude woman asking when i was leaving. I explained to her that i had requested a late checkout because i was not given any towels and would need time to shower. She asked who told me it was okay to stay longer because it wasnt up to them, that only she could approve late checkouts. Before i could tell her, "the front desk", she was knocking on the next door. Never got towels and felt bullied out of my room before i could shower. Good job on the cleanliness, but leave the customer service to someone with a better attitude. I wont be back. Good deal = gun shots and so much drug traffic, youll be sleeping with one eye open. I won't be back.

This place should be shut down by the health department. I got a refund and slept in my car with my husband. Roaches everywhere crawling on the bed, no towels or wash cloths, bed wasnt made, filthy sheets with cigarette burns, sticky floors, bullet holes in the window.....Other people complaining about the smell of urine in their rooms. I think i got a refund bevause of the pictures and the girl at the front desk felt sorry for us. The refund took a few days to come through and we couldn't get another room until my husband's check hit the bank. We drove 12 hours and that disgusting place didn't help. You couldnt even take a shower or crap it was so disgusting. And its in a sketchy, unsafe area. Run...

Drugged out people all over, room was disgusting, and my vehicle and i didnt feel safe