Is parking available at the property?

Free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately AED 129 for adults and AED 65 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of AED 235 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, wheelchair-accessible facilities including parking, public areas, and rooms. Additionally, there are wheelchair-accessible paths of travel.

Where is the property located in relation to key landmarks?

The property is located in the heart of Dubai, steps from Al Ghurair Centre and a 4-minute drive from Gold Souk. It is approximately 3.3 km from Dubai Creek and 6.4 km from Dubai International Airport.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available for guests. The pool area features sun loungers and umbrellas.

What are the policies for guests staying with children?

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of AED 150.0 per night, and advance request or confirmation is required for availability.

Swissôtel Living Al Ghurair Centre Dubai-Apartments

What guests think

At Swissotel Living Al Ghurair, travellers highlight spacious apartment-style rooms, friendly staff, and a convenient location connected to Al Ghurair Mall and near Union metro, while noting occasional maintenance issues, odors in some units, and busy breakfasts.

Many guests appreciate the gym, pool, and wellness facilities. Housekeeping is frequently praised, though several reviews cite inconsistent room preparation, missed requests, or check-in hiccups. Expect roomy, practical apartments in a convenient Deira base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the gym, pool, and wellness areas (steam/sauna). A few mention upkeep concerns, including a worn terrace/pool and that the property feels a bit dated.

Related guest reviews

10

parvez

Mar 25, 2024

·

Stayed 2 nights

second trip in 20 days I could have chosen anywhere, however, there is your answer! Thank you, Ms Gladwell and the check-in team The Valet parking is very well-organised upper levels 18th floor in particular has great housekeeping one of the best apartment-hotels in Dubai

8

Kerstin

Dec 8, 2024

·

Stayed 14 nights

Das Hotel ist in absolut zentraler Lage und hat einen ausgezeichneten Zimmerservice, was den Aufenthalt sehr angenehm macht. Die Poolanlage ist ebenfalls ein Highlight. Allerdings merkt man, dass das Hotel etwas in die Jahre gekommen ist, man sieht es an der Einrichtung oder allgemeinen Abnutzung. Insgesamt ein empfehlenswerter Ort mit kleinen Schwächen im Bereich Modernisierung.

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8

Nchuso

Feb 4, 2025

·

Stayed 7 nights

Good location and facilities

8

Zeshan

Jul 5, 2025

·

Stayed 14 nights

Great place to stay. You actually get morw than you lay for in terms of the room and hotel. Night time room service menu is lacking. You can swim with your kids in the big pool, 5 years and younger need to go in a 15 inch deep pool. The cleaning service is good but there are some people from the staff that are not consitent with cleaning. Again if you dont care about the area this is a great budget friendly hotel.

4

ALI

Jul 4, 2024

·

Stayed 5 nights

Property is in a good place in the mall itself. The staff don’t look happy and are not interested in the guests. They don’t provide a service with a smile. Apartments are a bit run down as it’s pretty old. Bedrooms carpets are totally gone as well as the sofas in the hall which need to be changed real quick

10

SHINGO

Jul 27, 2024

·

Stayed 1 night

It is not very new hotel but enough cleanness and confortability.

10

Satyendra Nath

Feb 12, 2025

·

Stayed 10 nights

My stay at Swissotel Living Al Ghurair was exceptional. The spacious, well-equipped apartments, warm hospitality, and convenient mall access made it a seamless experience. The location is ideal, with easy metro access and great dining options. The breakfast was delightful, and the pool & wellness facilities offered a perfect retreat. Whether for business or leisure, this hotel provides comfort, luxury, and convenience. Highly recommended!

8

Nchuso

Oct 6, 2024

·

Stayed 6 nights

The terrace is not kept well. Pool to be reviewed. Rest is fine

8

Nchuso

Jun 28, 2025

·

Stayed 15 nights

Choosed because of location. The structure needs a renewal. Personnel nice but not always available for repair. The foulty fridge was changed promptly but the doors never fixed. The washing/dryer machine is not drying. The breakfast is one way. Same asian food testless. Cups and glasses not always. aavailable

10

Naheem

Aug 27, 2025

·

Stayed 7 nights

Nice place to stay, conveniently located close to the Metro Staion and easy access to Al Ghurair Shopping Mall. Gym facilities were good and so was the pool area along with steam and sauna ro. Cleanliness was impeccable and the room was serviced regularly by Roland and what an amazing job he did, an absolute credit to the establishment.

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Cleanliness

Many guests find apartments very clean and appreciate regular servicing. However, recurring complaints mention unpleasant odors (damp, sewage, or smoke) and occasional lapses in housekeeping or maintenance-related cleanliness.

Related guest reviews

10

Sary

Nov 2, 2025

·

Stayed 13 nights

Very clean and great location hotel

2

MASAHIRO

Nov 13, 2024

·

Stayed 7 nights

smoking room only available and better not to stay if you are not smoker Smoking and Mold Smell in the room and never disappear though i stayed more than 1week.

10

Orville

Mar 19, 2025

·

Stayed 4 nights

I had an excellent stay here. Very large apartment that was perfect for my family of 5. Apartment was very clean and we appreciated housekeeping every day. I highly recommend and would stay here again.

4

Serge

May 8, 2025

·

Stayed 7 nights

Permanente Zigaretten Gestank durch Klima und Lüftungssystem. Trotz Beschwerde wurde nicht unternommen.

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2

Said

Nov 13, 2024

·

Stayed 7 nights

With regret, we had booked a large family of 5 adults, including one with mobility and 3 who are asthmatic. We had booked 3 separate apartments but upon arrival, two of the apartments smelt of damp and the asthmatic guests struggled to breathe. At about 1am staff suggested that we share one larger apartment for that night, pending availability of separate flats the next day. We were relocated nearly at 2am exhausted. The next day we spent most of the day reserved for excursions sorting accommodation and were yet again met with one apartment with the same horrible dump smell, only this time they tried to hide it by spraying air freshener that made breathing even worse, nearly requested ambulance. Yet again latevat night we were relocated to another suitable accommodation. By way of compensation, the management offered one dinner service which declined and until after our departure not a single manager came to check on us or even attend the rooma to see and smell for themselves, as if they knewbthe condition all along. We had paid full cost of our separate but forced to share and relocate twice, against our wishes and expectations. Very disappointing. Swissotel... our second time but sadly Never again

6

Salma

Sep 1, 2025

·

Stayed 2 nights

The apartment was very spacious, there was a horrible smell from kitchen area upon arrival. Check-in staff stated that we had only paid deposit not whole room, we were trying to get booking confirmation up to show them that it was paid for. At last confirmed we paid for the whole booking.

10

Naheem

Aug 27, 2025

·

Stayed 7 nights

Nice place to stay, conveniently located close to the Metro Staion and easy access to Al Ghurair Shopping Mall. Gym facilities were good and so was the pool area along with steam and sauna ro. Cleanliness was impeccable and the room was serviced regularly by Roland and what an amazing job he did, an absolute credit to the establishment.

6

Zainab

Jan 15, 2025

·

We're not happy with the property because we've been experiencing strong toilet-like smell in the apartment throughout our stay. We've complained to the manager, but nothing has been done.

6

Victoria

Oct 3, 2024

·

Stayed 8 nights

We stayed on the apartment side. The place is spacious but it smelled. Moldy damp smell. We had a roof by the kitchen and bathroom that leaked. On our 1st day the fridge wasn’t working. The 2 linen sofa in the living room was very dusty. I put a blanket over it so I can use it. Overall, I don’t think I will stay again.

10

Morag

Apr 9, 2024

·

Stayed 6 nights

The apartment was clean and tidy, and was cleaned each day we wanted it to be. Fresh towels were provided. The staff were incredibly helpful and kind, and the breakfast was wide ranging and tasty.

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Rooms

Apartments are very spacious, comfortable, and family friendly; some feature balconies and are well soundproofed. Several reviews note aging decor and minor maintenance issues or limited kitchen equipment (e.g., weak showers, faulty appliances, or sparse utensils).

Related guest reviews

8

Philip

Nov 4, 2025

·

Stayed 5 nights

Reserved room not available making 2am check in a real pain. Was given 2x1 bed appt instead of a single 2 bed appt. Sorted in the end, but hotel not very proactive. Apartment was lovely but would have benefitted from a more thorough cleaning effort. Lovely area to live in for a few days.

8

Kerstin

Dec 8, 2024

·

Stayed 14 nights

Das Hotel ist in absolut zentraler Lage und hat einen ausgezeichneten Zimmerservice, was den Aufenthalt sehr angenehm macht. Die Poolanlage ist ebenfalls ein Highlight. Allerdings merkt man, dass das Hotel etwas in die Jahre gekommen ist, man sieht es an der Einrichtung oder allgemeinen Abnutzung. Insgesamt ein empfehlenswerter Ort mit kleinen Schwächen im Bereich Modernisierung.

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10

Orville

Mar 19, 2025

·

Stayed 4 nights

I had an excellent stay here. Very large apartment that was perfect for my family of 5. Apartment was very clean and we appreciated housekeeping every day. I highly recommend and would stay here again.

10

Nikolaj

Mar 9, 2025

·

Stayed 9 nights

Vi boede i hotellejlighed (Living), to soveværelser og kæmpe stue og køkken og altan. Praktisk beliggenhed tæt på centeret og metro station.

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10

Cedric

Jul 28, 2024

·

Stayed 12 nights

The Swissotel Living Al Ghurair is a fabulous hotel connected with a mall. The staff were all incredible including our security person (Mavis). We stayed in a really nice apartment which was very large and soundproofed with the bonus of having a washer/dryer unit in addition to a nice kitchen, living room, and balcony with views of the Burj Khalifa. Just really a great stay. Thank You.

10

Nasir

Feb 14, 2024

·

Stayed 6 nights

Very pleasant stay, super spacious apartment 3 bedrooms, 5 bathrooms massive living room, great for the family

8

Masato

Feb 6, 2025

·

Stayed 3 nights

シャワーが弱く温度調節も上手く出来なかった。その他は良かったです。

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8

Nchuso

Jun 28, 2025

·

Stayed 15 nights

Choosed because of location. The structure needs a renewal. Personnel nice but not always available for repair. The foulty fridge was changed promptly but the doors never fixed. The washing/dryer machine is not drying. The breakfast is one way. Same asian food testless. Cups and glasses not always. aavailable

8

Wolfgang

Mar 4, 2025

·

Stayed 6 nights

Bei der Ankunft war das gebuchte Zimmer nicht frei. Der Fehler wurde am nächsten Tag behoben. Bekamen ein super Eckezimmer mit toller Aussicht. Das Hotel hat eine sehr gute Lage und ist empfehlenswert. Waren sehr zufrieden.

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8

Rajesh

Jun 16, 2025

·

Stayed 2 nights

We had stayed in the apartment which was great. The only issue was the kitchen which was kind of dysfunctional with very limited utensils & cutlery. Otherwise the rest of the apartment was good. The staff were courteous as well. Location is awesome.

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Service

Staff are frequently described as friendly and helpful, with several shout-outs to front desk and housekeeping; early check-ins and special requests were accommodated in some cases. Still, a number of reviews report check-in hiccups, missed requests such as wake-up calls, and unsympathetic responses to problems.

Related guest reviews

10

Bryan

Apr 3, 2024

·

Stayed 4 nights

This hotel located 5 minutes away from the ‘Union’ metro station by walk. Also, big shopping mall is connected with the hotel. The shopping mall has many stores, restaurants, coffee shops, and grocery stores. All hotel staff members are very friendly and knowledgeable. I love the hotel and I will stay again when I go back to Dubai.

10

parvez

Mar 25, 2024

·

Stayed 2 nights

second trip in 20 days I could have chosen anywhere, however, there is your answer! Thank you, Ms Gladwell and the check-in team The Valet parking is very well-organised upper levels 18th floor in particular has great housekeeping one of the best apartment-hotels in Dubai

10

MARIA

Oct 13, 2024

·

Stayed 7 nights

The staff were very accommodating. Excellent service.

8

Philip

Nov 4, 2025

·

Stayed 5 nights

Reserved room not available making 2am check in a real pain. Was given 2x1 bed appt instead of a single 2 bed appt. Sorted in the end, but hotel not very proactive. Apartment was lovely but would have benefitted from a more thorough cleaning effort. Lovely area to live in for a few days.

10

Shahidur Reza

Nov 20, 2024

·

Stayed 4 nights

Excellent property. Did surprise me how specious unit was. Very comfortable. I needed to do early check in and contacted Manager Mustafa and he managed to make unit available for me. He was very friendly and Mustafa gave his mobile no to communicate with me. Too guy.

2

Muhammed Abdul

Aug 1, 2024

·

Stayed 7 nights

This is the worst hotel I visited in Dubai I’m a disabled person and they don’t look after disabled people I don’t recommend this hotel at all to anybody as a management team, very poor customer service I visit Dubai every year And this is the worst HOTEL I have ever been as a visitor in Dubai I recommend this hotel at all Like I mentioned before, they don’t look after disabled people My time was 4 pm Got my room at 5:30 pm Not happy at all

2

Said

Nov 13, 2024

·

Stayed 7 nights

With regret, we had booked a large family of 5 adults, including one with mobility and 3 who are asthmatic. We had booked 3 separate apartments but upon arrival, two of the apartments smelt of damp and the asthmatic guests struggled to breathe. At about 1am staff suggested that we share one larger apartment for that night, pending availability of separate flats the next day. We were relocated nearly at 2am exhausted. The next day we spent most of the day reserved for excursions sorting accommodation and were yet again met with one apartment with the same horrible dump smell, only this time they tried to hide it by spraying air freshener that made breathing even worse, nearly requested ambulance. Yet again latevat night we were relocated to another suitable accommodation. By way of compensation, the management offered one dinner service which declined and until after our departure not a single manager came to check on us or even attend the rooma to see and smell for themselves, as if they knewbthe condition all along. We had paid full cost of our separate but forced to share and relocate twice, against our wishes and expectations. Very disappointing. Swissotel... our second time but sadly Never again

4

Vishali

Jul 2, 2024

·

Stayed 7 nights

Check in was amazing & Patrick was so welcoming. We were allowed to check in early & they rememberes our anniversary. However the house keeping was a huge let down as the room cleanliness was a let down, towels were not being changed & basic amenities were not being replenished. I left it a few days until i realised the basic things in the kitchen werent being cleaned - i got referred to the head if housekeeping Joseph who listened & made sure changes were made. A HUGE thank you Joseph, your a great asset. Lastly they forgot our airport wake up call. This was very poor!!

8

ALI

Dec 23, 2024

·

Stayed 6 nights

Have stayed at this property many times and they have made it comfortable for me. Ms Fatouma and Ms Wellington at the reception were excellent and helped out in every possible way. The breakfast buffet was good but the staff were struggling as it was very crowded and they were having a hard time keeping up even though they were working hard. There is another problem at the breakfast buffet restaurant where they have an open area outside and people were going in and out and the door didn’t close which affected the air conditioning system so it was very hot inside the restaurant as the door was left open. I did inform the restaurant manager but he said unfortunately there was nothing that he could do. Some times people forget that a customers pay for a a pleasant service to be comfortable and it’s important to make the guests comfortable to keep coming back.

10

Naheem

Aug 27, 2025

·

Stayed 7 nights

Nice place to stay, conveniently located close to the Metro Staion and easy access to Al Ghurair Shopping Mall. Gym facilities were good and so was the pool area along with steam and sauna ro. Cleanliness was impeccable and the room was serviced regularly by Roland and what an amazing job he did, an absolute credit to the establishment.

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Location

Location is widely praised: directly connected to Al Ghurair Mall, close to Union metro, and convenient for Deira sights and the airport. A few guests felt the immediate area was less appealing or car traffic could be heavy.

Related guest reviews

10

Bryan

Apr 3, 2024

·

Stayed 4 nights

This hotel located 5 minutes away from the ‘Union’ metro station by walk. Also, big shopping mall is connected with the hotel. The shopping mall has many stores, restaurants, coffee shops, and grocery stores. All hotel staff members are very friendly and knowledgeable. I love the hotel and I will stay again when I go back to Dubai.

10

SHINICHI

Aug 22, 2025

·

Stayed 3 nights

旧市街地の主要駅が徒歩すぐで助かります。ショッピングモール直結なのも便利です。スタッフも対応が良いです。キラキラリゾートも良いですが、このエリアの地元文化を感じるのも良いです。

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10

sarmed

Sep 27, 2025

·

Stayed 8 nights

very nice and clean place close to everything

10

Reyad

Dec 29, 2024

·

Stayed 8 nights

Hotel was nice but surrounding areas within walking distance were not as nice.

10

Nikolaj

Mar 9, 2025

·

Stayed 9 nights

Vi boede i hotellejlighed (Living), to soveværelser og kæmpe stue og køkken og altan. Praktisk beliggenhed tæt på centeret og metro station.

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10

Selen

Nov 16, 2024

·

Stayed 5 nights

Otel çok merkezi.merkezi olduğu için çok trafik var. Araba ile Gün içinde gidip gelmek zaman alıyor. Toplu taşımaya uygun.

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10

Naheem

Aug 27, 2025

·

Stayed 7 nights

Nice place to stay, conveniently located close to the Metro Staion and easy access to Al Ghurair Shopping Mall. Gym facilities were good and so was the pool area along with steam and sauna ro. Cleanliness was impeccable and the room was serviced regularly by Roland and what an amazing job he did, an absolute credit to the establishment.

8

Genadiy

Feb 24, 2025

·

Stayed 4 nights

Nähe Flughafen und Metro

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10

JEMELLEE

Nov 16, 2023

·

Stayed 6 nights

The location was perfect. Grocery was 5 minutes away, so many eating options within walking distance. Taxis were readily available. There is an option to use hotel limousine for very reasonable rates. Staff were very friendly and accomodating. Centrally located to all tourist attractions. Highly recommend this property for anyone visiting Dubai...

10

michael

May 13, 2024

·

Stayed 7 nights

Good location in Deira.

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Dining

Breakfast is generally well liked for quality and variety. Some reviews note crowding at peak times, with staff struggling to clear tables and maintain a comfortable temperature.

Related guest reviews

10

Fabio

Apr 28, 2025

·

Stayed 7 nights

Tutto perfetto! Vicino alla metro …appartamento pulito meraviglioso! Ottima colazione !

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10

MONJUR

Aug 21, 2024

·

Stayed 7 nights

Great location , very good breakfast options . Overall a great place to stay

10

Souf

Apr 15, 2025

·

I went there with my family and we really enjoyed our stay. Apartments were very spacious and clean. The breakfast was delicious. Nice neighbour and mall below the hotel. For food a lot of choice.

10

Melanie

Nov 8, 2023

·

Stayed 11 nights

It was a wondefull time, my spezialisiert thanks go to the housekeeping Romeo and the lovely lady at the lobby Shahwar. It was a pleasur to stay at the hotel, the breakfast was great an the stuff there was realy good.

10

Usman

Feb 16, 2024

·

Stayed 4 nights

Utrolig fint hotell. Fin beliggenhet og bra kollektiv mulighet. Anbefales på det sterkeste. Frokost er bra men ikke på norsk nivå.

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10

Satyendra Nath

Feb 12, 2025

·

Stayed 10 nights

My stay at Swissotel Living Al Ghurair was exceptional. The spacious, well-equipped apartments, warm hospitality, and convenient mall access made it a seamless experience. The location is ideal, with easy metro access and great dining options. The breakfast was delightful, and the pool & wellness facilities offered a perfect retreat. Whether for business or leisure, this hotel provides comfort, luxury, and convenience. Highly recommended!

10

Jawwad Anwar

Apr 19, 2025

·

Stayed 6 nights

Our stay was excellent. Room was great with plenty of space. Staff were fantastic. Breakfast was very nice but could do with extra staff to clean tables quicker.

8

ALI

Dec 23, 2024

·

Stayed 6 nights

Have stayed at this property many times and they have made it comfortable for me. Ms Fatouma and Ms Wellington at the reception were excellent and helped out in every possible way. The breakfast buffet was good but the staff were struggling as it was very crowded and they were having a hard time keeping up even though they were working hard. There is another problem at the breakfast buffet restaurant where they have an open area outside and people were going in and out and the door didn’t close which affected the air conditioning system so it was very hot inside the restaurant as the door was left open. I did inform the restaurant manager but he said unfortunately there was nothing that he could do. Some times people forget that a customers pay for a a pleasant service to be comfortable and it’s important to make the guests comfortable to keep coming back.

8

Nchuso

Jun 28, 2025

·

Stayed 15 nights

Choosed because of location. The structure needs a renewal. Personnel nice but not always available for repair. The foulty fridge was changed promptly but the doors never fixed. The washing/dryer machine is not drying. The breakfast is one way. Same asian food testless. Cups and glasses not always. aavailable

10

Morag

Apr 9, 2024

·

Stayed 6 nights

The apartment was clean and tidy, and was cleaned each day we wanted it to be. Fresh towels were provided. The staff were incredibly helpful and kind, and the breakfast was wide ranging and tasty.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $148	3 $140	4 $140	5 $149	6 $127	7 $133
8 $145	9 $140	10 $141	11 $142	12 $141	13 $146	14 $140
15 $146	16 $146	17 $149	18 $142	19 $140	20 $149	21 $140
22 $149	23 $165	24 $169	25 $143	26 $157	27 $142	28 $141
29 $149	30 $149

Swissôtel Living Al Ghurair Centre Dubai-Apartments

About this property

Location

Room options

Premium Apartment, 1 Bedroom (Burj Khalifa and Creek View)

Premium Apartment, 2 Bedrooms (Burj Khalifa and Creek View)

Premium Apartment, 3 Bedrooms

Apartment, 1 Bedroom

Apartment, 2 Bedrooms

Guest reviews of Swissôtel Living Al Ghurair Centre Dubai-Apartments

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Swissôtel Living Al Ghurair Centre Dubai-Apartments

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $104	26 $108	27 $117	28 $109	29 $106	30 $106	31 $98