Is parking available at the property?

Self parking is available on-site for a fee of USD 18 per night. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed with a fee of USD 100 per accommodation, per stay. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the Texas Medical Center, within a 5-minute drive of MD Anderson Cancer Center and NRG Stadium. It is approximately 5.1 miles from Toyota Center and 5.3 miles from George R. Brown Convention Center.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Specific operational hours are not provided.

What are the policies for guests staying with children?

Children are allowed at the property. There is no mention of a minimum age for children to stay for free.

Hyatt Place Houston Medical Center

What guests think

At Hyatt Place Houston Medical Center, guests consistently praise clean, modern rooms and welcoming staff, plus convenient access to MD Anderson and NRG, while noting trade-offs like paid garage parking, occasional housekeeping gaps, and some noise from nearby sirens.

The rooftop pool, hot tub, and shuttle service are popular, and many enjoy the included breakfast and on-site bar and restaurant. Some guests report awkward garage and elevator flows and a few vehicle break-ins or limited security in the parking garage. There are occasional maintenance hiccups such as water shutoffs and key-card problems, with slower responses during peak times. Overall, expect a comfortable, service-forward stay that’s convenient for medical visits and events.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool, hot tub, gym, shuttle, and the on-site bar/restaurant earn frequent praise, and the attached garage feels secure to many despite tight spaces. Downsides include a $15 nightly parking fee, awkward garage/elevator flow, occasional outages, and recurring reports of vehicle break-ins.

Related guest reviews

10

Timothy

Sep 9, 2025

·

Stayed 2 nights

Enjoyed the pool and gym. The shuttle was also very helpful. The breakfast was awesome! Enjoyed my stay of 2 nights very much.

10

Jennifer

Feb 12, 2025

·

Stayed 1 night

Clean, new, close to medical center. Parking and elevator situation is a little odd the first time.

10

Dani

Apr 6, 2025

·

Stayed 3 nights

Great stay at this hotel. The breakfast buffet is included with your stay and is wonderful! Great shuffle service to/from MD Anderson as well. There are two things I would improve: 1) coffee 24/7 bc some people are on a time change & 2) fix the treadmills....only 1 out of 3 works!!

10

Trinity

Aug 14, 2025

·

Stayed 1 night

Amazing safety features, great staff, and extremely clean!

10

Ralph

Aug 28, 2025

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Stayed 3 nights

Very new facility with convenient parking in same facility. New key card security is convenient and reassuring.

8

Lizbeth

Aug 15, 2025

·

Stayed 3 nights

The parking was great the pool was amazing kids enjoyed it .. entering the pool it’s a shallow area great for small kids that’s a big plus

4

Greg

Feb 20, 2025

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Stayed 1 night

Mine and a bunch of other trucks were broken into. There was no offer of any help from the staff. Well, she did offer me some tape and a garbage bag, but certainly no apology.

10

Frank

Sep 16, 2025

·

Stayed 1 night

Nice hotel, definitely better than I thought it would be. The elevators made me feel a little uneasy however. Just the movement and mechanics made me a little paranoid at times.

10

Melanie

Sep 4, 2025

·

Stayed 2 nights

Clean new hotel. The beds were extremely comfortable, had the best night sleep. Plenty of garage parking. Perfect location and walking distance to NRG Stadium. Food options nearby. Breakfast buffet was delicious, hot meal, fruit bar, yogurt bar etc. Only negative is the wait time for the elevators and having to take one elevator for your guest room and a different elevator for car parking. Reasonably priced. I would definitely stay here again. Nice rooftop pool with jacuzzi. Bar and hotel restaurant do not open until 4 PM daily. Booked double queen with a pool view.

2

Kim

Sep 23, 2025

·

Stayed 1 night

We were there for a 1 night stay for my husband's appointment at MD Anderson. The hotel itself is clean and comfortable, and everyone who works there is incredibly nice. However, someone broke the bed cover of our truck trying to pry the top off overnight as it was parked in the hotel's private parking garage. I reported it to the front desk and the lady came outside and took pictures of our truck but informed me that they did not have cameras in the garage nor was there security in the garage. One of the reasons we chose this hotel was because other reviewers had said it was safe. Unfortunately, we will not stay here again.

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Cleanliness

Most guests find rooms and common areas very clean and newer-feeling. However, multiple reviews note housekeeping inconsistencies (missed service, doors left ajar) and occasional dirty bathrooms or stained linens.

Related guest reviews

10

Shantelle

Aug 6, 2025

·

Stayed 1 night

Very nice hotel, clean and comfortable.

8

ALEJANDRO E

Oct 21, 2025

·

Stayed 5 nights

The room was spacious and clean. The beds were great. Breakfast was good. The free laundry for guests is a big plus. Housekeeping changed towels every two days, however they did not close the door when they left. This happened twice. Luckily nothing was taken from our room but twice during our stay when we got to our room the door was not closed, anyone could haved pushed it open.

10

JoAl

Sep 17, 2025

·

Stayed 3 nights

always friendly and clean

4

Patty

Jul 28, 2025

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Stayed 2 nights

I didn’t like the fact of the room not being cleaned every day, I was not happy with the comfort of the mattress or pillows The hotel was very clean.

10

Chester

Jul 31, 2025

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Stayed 1 night

The rooms are clean and the staff is friendly. I highly recommend it. The only drawback is the $15 parking fee. After all we loved the stay feels like home. Hallway and room are clean.

10

Nataliia

Oct 7, 2025

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Stayed 2 nights

Room was clean, very friendly staff. Everything looks new.

6

Asenette

Aug 6, 2025

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Stayed 2 nights

O called service to clean my room because when I arrived restroom was dirty they apologized and said they would have someone do it well they did Not! Clean it I arrived to my room again after 8 hrs it was the same dirty

10

Carroll

Dec 18, 2025

·

Stayed 4 nights

Spotless room. Great staff. Justin at front desk was super!

4

Jordan

Jul 4, 2025

·

Stayed 2 nights

The shower floor was dirty and one of the towels was stained.

4

Shalonda

Aug 17, 2025

·

Stayed 2 nights

Our bathroom floor was filthy! Elevators were dirty as well. Clearly they aren’t focused on cleanliness. A truck was also vandalized while parked in their garage. No cameras and no security.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and generally quiet with comfortable beds and some Chromecast TVs. Drawbacks include occasional AC cycling or low water pressure, loud door closures, ambulance/hallway noise, and the lack of in-room microwaves.

Related guest reviews

10

Wilton

Jul 13, 2025

·

Stayed 1 night

Room were very quit.

10

sandra

Dec 22, 2025

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Stayed 2 nights

It was such a nice and spacious room. Very quiet and the front help was so helpful. Great time.

10

Francisco

Aug 18, 2025

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Stayed 2 nights

Rooms are to exact as advertise, only issue was with the ac every night @2-3 am ac will go out for a bit then kick back on, other then that hotel is great!

8

Wendy

Apr 20, 2025

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Stayed 2 nights

All of the staff was friendly and helpful. The only complaint was our king bed. One side severely sloped off to the right. I think it's tume for a mattress upgrade.

10

Evelyn

Dec 21, 2024

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Stayed 3 nights

Loved our stay at Hyatt Place. Great breakfast, friendly staff, easy parking, nice-sized room and very comfortable. Only downsides are the frequent ambulance noises due to location, voices carrying from the pool-side area and door “slamming” in the hallway (doors do not have a soft slow automatic closing system, and close loudly). Kept us up due to frequent foot traffic in the hallway around 12:30am before a flight home the next morning. Other than us being overly sensitive for one night of sleep when we knew we had an early flight - we slept great the first two nights. Was also an easy drive to get to MD Anderson Cancer Care Center and only took us 10-15 min to get into Houston’s music district for a night out. Thank you Hyatt Place!

10

Xiaolin

Aug 14, 2025

·

Stayed 2 nights

Perfect location. Clean and spacious. High level has a very good view.

6

UMESH

Apr 4, 2025

·

Stayed 1 night

The staff and service was good, as was the on site restaurant. What I am not sure of is why I was assigned an accessible/disabled-access room. The shower was a bit difficult to use and the water spilled out all over the bathroom which made it difficult to walk around.

10

jessica

Sep 10, 2025

·

Stayed 1 night

I enjoyed my stay but since it was in the medical center there was a lot of noise around but besides that it was a nice stay.

4

Rob

Jun 15, 2025

·

Stayed 1 night

The pillows were the worst!! Flat old pillows, which were very uncomfortable and painful for my neck! Did not sleep well and would definitely not be coming back for the price that was charged!

10

Jim

Dec 24, 2025

·

Stayed 2 nights

great size room with sofa, high tech TV with Chromecast option. Lobby area is nice with plenty of tables and seatings

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Service

Service is widely described as friendly and accommodating, with front desk and shuttle teams often praised. Some guests report slow check-in during busy periods, unclear "on-request" housekeeping, occasional rudeness, and one serious lapse where a duplicate room key was given to another guest.

Related guest reviews

2

Morquaishia

Jan 20, 2025

·

Stayed 3 nights

I stayed here for 3 nights & NOT once did I receive servicing for my room even after putting in the request. & I had to request wash clothes & towels several times to receive them the day before I had to check out. Never again ! I certainly wouldn’t recommend.

10

Marquiesta

May 20, 2025

·

Stayed 1 night

The front desk guy was excellent, very friendly,,,I needed to extend my stay so the next day there was a little girl at the front desk. She was very dismissive and rude, I changed my mind and decided to check out because of her attitude. She is less than average and very arrogant. Will never stay again

10

Erinn

Jun 29, 2025

·

Stayed 1 night

Great quick stay for Beyonce concert! All the staff helped to make it an experience and complimentary shuttle was awesome!

6

Sarah

Jun 16, 2025

·

Stayed 1 night

Check-in is at 3. By the time that we parked and got into the lobby area, it was about 3:04. There was a line of people waiting to check-in wrapped around the lobby. The lobby and bar areas were full with people waiting. When it was our turn, we were told that no rooms were ready and that we would be texted when the room was available. I asked how long that would be and I was told "we don't know". Okay...will it be a few minutes, an hour, several hours? "We don't know". The place was packed because of a concert that night (which we were attending) and the doors for the concert opened in less than an hour. We had just driven nearly 4 hours and really wanted to shower before leaving. The lady at the desk put us in the waiting list for a room and we went to the bar to sit. About an hour later, I asked my husband to head over to see where we were in line for a room while I watched our bags. Thankfully, he came back with a room key. I understand that it was a busy day, but I think it's crazy that no rooms were available at check in time. They offered champagne as a "sorry", but it should have been a percentage off the room instead (especially for those of us who don't drink). There was chewing gum on the baseboard in the hall leading to our room and the water being flushed from the rooms above us was incredibly loud if you were in the bathroom. Otherwise, the room itself was clean and comfortable. Staff was nice. Parking was good.

8

Mary Ann

Dec 10, 2025

·

Stayed 3 nights

I requested the room be cleaned daily for three nights daily when I first arrived. When I got back to the room after the first night, the restroom was cleaned an shower cleaned but my bed was not made. I called downstairs to let them know and asked for the manager, Brett. He never called me at all. Also note that I called the desk the same night to be picked up at Memorial TIRR and receptionist did not call the driver. After 30 minutes, I called the mobile and he said he never got the call and apologized.

10

Yvette

Oct 27, 2025

·

Stayed 1 night

Had such a great experience. Customer service was amazing and the friendliness of the staff was amazing. Breakfast was great and the upkeep of the rooms was also excellent. Next time I am in Houston I will definitely be staying here again.

10

Santiago

Jul 14, 2025

·

Stayed 2 nights

The experience at Hyatt was great! The distance to MD Anderson was less than 10 minutes, the staff was accommodating at check in and the rooms were extremely spacious. The family loved the amenities and definitely will be coming back. The only small inconvenience was the key cards not functioning properly for the elevators. Overall highly recommend and thank you!

10

Emily

Jan 14, 2025

·

Stayed 1 night

The hotel was very clean. The front desk person when we checked in, Chelsea, was very friendly. The parking garage, rather than an open surface lot, was a plus. Although we didn’t use the shuttle, another guest commented to us on its convenience I would stay there again.

4

Richard

Nov 3, 2025

·

Stayed 1 night

Front desk gave a key card for our room to another guest. If the brace was not on the door they would have entered the room. Called desk unapologetic and tried to laugh it off. Spend your money elsewhere.

10

Bin

Jun 15, 2025

·

Stayed 3 nights

The front desk staff are very attentive. Service requests are worked upon promptly. All staff are very friendly.

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AI-generated summary based on recent guest reviews

Location

Very convenient for MD Anderson/Texas Medical Center and NRG Stadium, with easy driving and a helpful shuttle. Less walkable, and several guests mention frequent sirens and a surrounding area that can feel rough at night.

Related guest reviews

10

Margaret Ann

Jul 13, 2025

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Stayed 1 night

Hotel room and all aspects of the property were very clean. The only disappointment was that the hotel isn’t really walkable to anything. For that you should stay closer to the museum district.

10

Tracey

Jan 16, 2025

·

Stayed 4 nights

Really enjoyed our stay. Close to train for getting to tourist attractions. We tried to avoid going out at night as area seemed a bit rough based on the local businesses and maintenance of pavements. But hotel had plenty of amenities and was really well set up so it wasn't an issue.

10

Dallin

Sep 1, 2025

·

Stayed 1 night

Great Hyatt. Really nice pool. Surrounding area not the greatest

10

Lauren

Sep 24, 2025

·

Stayed 1 night

My wife and I stayed while visiting MD Anderson. The proximity to the hospital, shuttle, and amazing staff have us always coming back here to stay.

10

Yaneiris

Aug 26, 2025

·

Stayed 3 nights

Close to the hospital.

10

Claudette

Sep 24, 2025

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Stayed 2 nights

This location is ideal for those with medical-related stays. It’s extremely close and convenient to the medical centers, making it very easy to get to your appointments and visits.

10

Afaaf

Sep 12, 2025

·

Stayed 1 night

great stay! but you’ll need a car to get around

10

Juan

Aug 23, 2025

·

Stayed 2 nights

Great location if you are going to any event at NRG or catching an Astros Game.

10

Cory

Aug 11, 2025

·

Stayed 1 night

Great location, clean

10

Melanie

Sep 4, 2025

·

Stayed 2 nights

Clean new hotel. The beds were extremely comfortable, had the best night sleep. Plenty of garage parking. Perfect location and walking distance to NRG Stadium. Food options nearby. Breakfast buffet was delicious, hot meal, fruit bar, yogurt bar etc. Only negative is the wait time for the elevators and having to take one elevator for your guest room and a different elevator for car parking. Reasonably priced. I would definitely stay here again. Nice rooftop pool with jacuzzi. Bar and hotel restaurant do not open until 4 PM daily. Booked double queen with a pool view.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often appreciated for convenience and variety, though several guests found it limited, repetitive, or mediocre. The on-site bar/restaurant is handy and generally liked, but a few reviews report poor quality or high prices.

Related guest reviews

10

Larry

Nov 24, 2025

·

Stayed 1 night

Nice and new. Beds were pretty good and breakfast was great.

10

Lydia

Aug 24, 2025

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Stayed 3 nights

clean hotel, quiet, never heard any noise from near rooms. Breakfast was delicious, eggs were moist, variety of food offered. comfortable bed & pillows. Make terrific frozen margaritas by the pool.

10

Haleigh

Jun 22, 2025

·

Stayed 2 nights

Beautiful, modern hotel with a good complimentary breakfast and great staff. Nice outdoor pool but it could use a cleaning.

10

ELAINE

Sep 7, 2025

·

Stayed 4 nights

Location was very good for doctor visits at MD Anderson. Breakfast is provided with the room. Dinners in the hotel restaurant are very good. Homeless people do sleep in the door way to Subway restaurant next door.

10

Faisal

Aug 15, 2025

·

Stayed 1 night

Great friendly staff and service. Great breakfast and a nice restaurant for dinner as well

8

ganesh

Nov 11, 2025

·

Stayed 2 nights

I wish there were more options in the breakfast.

8

Mark

Nov 6, 2025

·

Stayed 1 night

Good breakfast, many selections

10

Anna

Jul 13, 2025

·

Stayed 3 nights

We loved the hotel. It was a great experience. Hotel staff was very friendly and I have no complaints regarding the hotel itself. It was very clean and I would definitely stay here again. The only thing I will say is that the breakfast wasn't my fave. There wasn't many options. We basically had the same thing every day for all 3 mornings.

10

Joni

Jul 31, 2025

·

Stayed 3 nights

Breakfast was a little disappointing but we would definitely stay here again for all the other amenities

6

Mary

Aug 5, 2025

·

Stayed 2 nights

The one restaurant is expensive and the food is horrible!!! You read the menu thinking it sounds good but it’s not…..the check out process was pathetic. We were on a business trip and tried using the express checkout feature. The phone system was “full and you could not leave a message” which is how you do the express checkout. The lightning in the rooms is poor. I understand saving electricity or whatever but I also need to be able to see to get dressed. No, I’m not old. Under 50. They were all just barely at a brightness of “dim.” Plus there’s really no place to park other than the garage and they charge you for that.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $156	9 $254	10 $248
11 $137	12 $142	13 $142	14 $149	15 $133	16 $161	17 $151
18 $142	19 $139	20 $156	21 $139	22 $135	23 $142	24 $163
25 $133	26 $134	27 $131	28 $145	29 $127	30 $180	31 $246

Su	Mo	Tu	We	Th	Fr	Sa
1 $133	2 $157	3 $174	4 $206	5 $177	6 $141	7 $140
8 $148	9 $154	10 $195	11 $191	12 $145	13 $150	14 $142
15 $125	16 $148	17 $153	18 $182	19 $225	20 $148	21 $142
22 $125	23 $139	24 $176	25 $139	26 $125	27 $193	28 $186
29 $167	30 $141

Hyatt Place Houston Medical Center

About this property

Location

Room options

Room, Multiple Beds

Room, 1 King Bed with Sofa Bed, Accessible (Roll-In Shower)

Room, 1 King Bed with Sofa Bed

Room, Multiple Beds (High Floor)

Guest reviews of Hyatt Place Houston Medical Center

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Houston Medical Center

Prices for upcoming dates