Upper Lake Inn & Suites
From
$100
/ night
Select dates to see prices and availability
From
$100
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
Located in Upper Lake, Upper Lake Inn and Suites is in the historical district, a 4-minute walk from Upper Lake Main Street and 6 minutes by foot from Running Creek Casino. This motel is 2.2 mi (3.6 km) from Robinson Rancheria Resort and Casino and 3.7 mi (5.9 km) from Clear Lake.
What's nearby
Upper Lake Main Street(0.2 miles)
Running Creek Casino(0.3 miles)
Upper Lake Library(0.5 miles)
Robinson Rancheria Resort and Casino(2.7 miles)
Clear Lake(2.9 miles)
Hinman Park(4.7 miles)
Holiday Harbor(4.9 miles)
Clarke's Collectibles & Lunchbox Museum(4.9 miles)
Sutter Pacific Medical Foundation Lakeport(5.4 miles)
Sutter Lakeside Hospital(5.4 miles)
Blue Lakes(6.6 miles)
Ceago Vinegarden(6.7 miles)
Alpine Park(7.9 miles)
Lake County Visitor Center(8.2 miles)
Lucerne Marina(8.3 miles)
The nearest major airport is Sacramento Intl. Airport (SMF)(110.8 miles)
Parking
Non-Smoking Rooms
Family Room
Picnic Area/Tables
Allergy-Free Room Available
Express Check-In/Check-Out
Location
450 East Highway 20, Upper Lake, California, United States of America
Upper Lake Main Street (0.2 miles)
Running Creek Casino (0.3 miles)
Upper Lake Library (0.5 miles)
Robinson Rancheria Resort and Casino (2.7 miles)
Clear Lake (2.9 miles)
Hinman Park (4.7 miles)
Room options
4
Standard Single Room, 1 Queen Bed
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Junior Studio Suite, 1 King Bed
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Standard Double Room, 2 Double Beds
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room, 1 King Bed
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Upper Lake Inn & Suites
7.8
Good
Based on 206 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Upper Lake Inn and Suites, travelers repeatedly praise very clean rooms and friendly, accommodating staff, and find the location convenient to the area and a nearby casino, making it a straightforward, good-value stop for short stays.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Upper Lake Inn and Suites, travelers repeatedly praise very clean rooms and friendly, accommodating staff, and find the location convenient to the area and a nearby casino, making it a straightforward, good-value stop for short stays.
Several reviews note the pool is closed or out of service and the older two-story building has no elevator. Service is generally kind and responsive, but some guests experienced late-night check-in problems, reservation or billing holds, and an unattended front desk. Rooms tend to be basic with comfortable beds, though a few mention noisy A/C and exterior security lights leaking into rooms. Expect a straightforward stay with limited amenities.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Older two-story property without an elevator; multiple reviews say the pool is closed or out of service, possibly permanently.
Related guest reviews
4
Larena
May 5, 2024
·
Stayed 1 night
I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service
I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service
8
Wayne
Jul 6, 2024
·
Stayed 1 night
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
8
Wayne
Jun 8, 2024
·
Stayed 2 nights
This is an older, recycled facility, probably a former chain hotel built in the 1960's or 70's with the typical 2-story, outside entry configuration. Due to several prior negative experiences, we try to avoid facilities owned and operated by people originating from the Asian subcontinent bordering the Bengal Sea. Often, they cut too many "corners," and don't seem to concern themselves with cleanliness and guest comfort. Often, the reviews will signal the ownership, or we'll call ahead. English spoken with a distinct accent usually provide enough clues. Our efforts don't vary, so we were somewhat surprised to encounter the aroma of curry upon arrival. Of course, this was past the date and time for cancelation without penalty, so we "hunkered down," waiting for the nearly inevitable "other shoe" to drop. As we settled in, we noticed the usual decaying concrete on the stairway leading to our room on the second story, and that the pool was "closed for the season" due to hundreds of boxes and othe items stored under what we interpreted as a pool house at the end, the gate securely locked. We don't know what that was all about..., but somewhat unsightly in our opinion. There was a problem with the credit card reader at check-in, so we were asked to return later. No matter. It's incumbant upon them to collect the room fee. We set aboit organizing our stay, unloading a fair amount ot luggage and other items for our upcoming business, the purpose of our stay. There was no elevator.
This is an older, recycled facility, probably a former chain hotel built in the 1960's or 70's with the typical 2-story, outside entry configuration. Due to several prior negative experiences, we try to avoid facilities owned and operated by people originating from the Asian subcontinent bordering the Bengal Sea. Often, they cut too many "corners," and don't seem to concern themselves with cleanliness and guest comfort. Often, the reviews will signal the ownership, or we'll call ahead. English spoken with a distinct accent usually provide enough clues. Our efforts don't vary, so we were somewhat surprised to encounter the aroma of curry upon arrival. Of course, this was past the date and time for cancelation without penalty, so we "hunkered down," waiting for the nearly inevitable "other shoe" to drop. As we settled in, we noticed the usual decaying concrete on the stairway leading to our room on the second story, and that the pool was "closed for the season" due to hundreds of boxes and othe items stored under what we interpreted as a pool house at the end, the gate securely locked. We don't know what that was all about..., but somewhat unsightly in our opinion. There was a problem with the credit card reader at check-in, so we were asked to return later. No matter. It's incumbant upon them to collect the room fee. We set aboit organizing our stay, unloading a fair amount ot luggage and other items for our upcoming business, the purpose of our stay. There was no elevator.
4
Kimberly
Jul 18, 2024
·
Stayed 1 night
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
10
Roxanne
Jun 8, 2024
·
Stayed 1 night
Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.
Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.
8
Roxanne
Jun 15, 2025
·
Stayed 2 nights
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
6
linda
Oct 30, 2024
·
Stayed 3 nights
It didn't have a area to cook
It didn't have a area to cook
10
Rosemary
May 20, 2025
·
Stayed 1 night
We arrived early and the owner had housekeeping get our room ready right away. He gave us waters while we waited and then offered to help carry up our bags when the room was ready. We've been here before and we will be back. Excited that they are getting ready to open the pool!
We arrived early and the owner had housekeeping get our room ready right away. He gave us waters while we waited and then offered to help carry up our bags when the room was ready. We've been here before and we will be back. Excited that they are getting ready to open the pool!
8
Doyle
Aug 15, 2025
·
Stayed 1 night
Clean rooms and friendly staff. Easy parking and close to a casino.
Clean rooms and friendly staff. Easy parking and close to a casino.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently highlight very clean rooms and a well-kept property, with only occasional notes about minor wear.
Related guest reviews
8
Andrew
Oct 11, 2024
·
Stayed 1 night
My room was clean & quiet. The A/C worked but was a bit noisy & off & on all night. I couldn’t open the window, which would have worked better on a cool night. Also, the big spotlight outside my room, which was great for security, cast a fair amount of light into my room, making sleep more difficult
My room was clean & quiet. The A/C worked but was a bit noisy & off & on all night. I couldn’t open the window, which would have worked better on a cool night. Also, the big spotlight outside my room, which was great for security, cast a fair amount of light into my room, making sleep more difficult
10
fernando
May 24, 2025
·
Stayed 1 night
Second time I stay here is super clean
Second time I stay here is super clean
10
Rosalia
Oct 27, 2025
·
Stayed 1 night
Clean and remodeled! Convenient!
Clean and remodeled! Convenient!
4
Peter
Feb 8, 2026
·
Stayed 1 night
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
10
Jeremy
Jan 2, 2025
·
Stayed 1 night
The staff was very helpful and friendly. The room was spacious and very clean and relaxing.
The staff was very helpful and friendly. The room was spacious and very clean and relaxing.
10
Linda
Oct 17, 2024
·
Stayed 2 nights
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
8
Roxanne
Jun 15, 2025
·
Stayed 2 nights
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
8
Doyle
Aug 15, 2025
·
Stayed 1 night
Clean rooms and friendly staff. Easy parking and close to a casino.
Clean rooms and friendly staff. Easy parking and close to a casino.
10
Blake
Jan 29, 2025
·
Stayed 1 night
Great stay. Clean and tidy with comfortable beds. Not flashy but great night stay.
Great stay. Clean and tidy with comfortable beds. Not flashy but great night stay.
10
Melissa
Sep 30, 2025
·
Stayed 4 nights
The staff were extra helpful, and the room was very clean. The staff spent hours helping me to resolve an issue I had. They are competent, helpful, and kind.
The staff were extra helpful, and the room was very clean. The staff spent hours helping me to resolve an issue I had. They are competent, helpful, and kind.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic but comfortable, with several mentions of comfortable beds; a few guests reported noisy A/C and exterior security lights affecting sleep.
Related guest reviews
8
Andrew
Oct 11, 2024
·
Stayed 1 night
My room was clean & quiet. The A/C worked but was a bit noisy & off & on all night. I couldn’t open the window, which would have worked better on a cool night. Also, the big spotlight outside my room, which was great for security, cast a fair amount of light into my room, making sleep more difficult
My room was clean & quiet. The A/C worked but was a bit noisy & off & on all night. I couldn’t open the window, which would have worked better on a cool night. Also, the big spotlight outside my room, which was great for security, cast a fair amount of light into my room, making sleep more difficult
4
Kimberly
Jul 18, 2024
·
Stayed 1 night
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
10
Rosalia
Oct 27, 2025
·
Stayed 1 night
Clean and remodeled! Convenient!
Clean and remodeled! Convenient!
4
Peter
Feb 8, 2026
·
Stayed 1 night
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
10
Jeremy
Jan 2, 2025
·
Stayed 1 night
The staff was very helpful and friendly. The room was spacious and very clean and relaxing.
The staff was very helpful and friendly. The room was spacious and very clean and relaxing.
10
Linda
Oct 17, 2024
·
Stayed 2 nights
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
8
Roxanne
Jun 15, 2025
·
Stayed 2 nights
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
10
Blake
Jan 29, 2025
·
Stayed 1 night
Great stay. Clean and tidy with comfortable beds. Not flashy but great night stay.
Great stay. Clean and tidy with comfortable beds. Not flashy but great night stay.
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AI-generated summary based on recent guest reviews
Service
Staff and owners are frequently described as friendly and helpful, with many quick check-ins; however, multiple reviews report late-night or system-related check-in issues, billing holds, misassigned rooms, and periods when the front desk was unattended.
Related guest reviews
4
Larena
May 5, 2024
·
Stayed 1 night
I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service
I have a bad knee and this place does not have an elevator. I asked if I could have a bottom floor and he said no you can’t because you put your reservation online and not through us. There was only 6 cars parked the whole night, they could have gave me a bottom room. But they refused and I had a never hard time getting up stairs with my knee. I was not happy terrible customer service
4
Spencer
May 11, 2024
·
Stayed 1 night
People kept getting the wrong room number issued by staff and people kept trying our room
People kept getting the wrong room number issued by staff and people kept trying our room
4
Stacey
Apr 17, 2025
·
Stayed 1 night
I booked and paid through hotels.com and then they said they need me to put a down payment on the room for and it would be released but that charge was not released. So they charged me twice
I booked and paid through hotels.com and then they said they need me to put a down payment on the room for and it would be released but that charge was not released. So they charged me twice
4
Peter
Feb 8, 2026
·
Stayed 1 night
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
4
Ellen
Aug 9, 2024
·
Stayed 1 night
They did not have the reservation and kept saying the internet was down…all night until it was time for me to leave. Then magically it was up. Clerk kept using honey and dear, etc to address me. It wasn’t great but not the worst either.
They did not have the reservation and kept saying the internet was down…all night until it was time for me to leave. Then magically it was up. Clerk kept using honey and dear, etc to address me. It wasn’t great but not the worst either.
8
Rafael
Feb 4, 2025
·
Stayed 1 night
Friendly staff, check in quick and easy
Friendly staff, check in quick and easy
10
Rafael
Feb 4, 2025
·
Stayed 2 nights
Nice staff. Check you in quick and easy
Nice staff. Check you in quick and easy
10
DOUGLAS
Aug 17, 2025
·
Stayed 5 nights
We liked the owners Very friendly and extremely accommodating
We liked the owners Very friendly and extremely accommodating
10
Melissa
Sep 30, 2025
·
Stayed 4 nights
The staff were extra helpful, and the room was very clean. The staff spent hours helping me to resolve an issue I had. They are competent, helpful, and kind.
The staff were extra helpful, and the room was very clean. The staff spent hours helping me to resolve an issue I had. They are competent, helpful, and kind.
8
John
Dec 30, 2024
·
Stayed 1 night
Check in was quick and easy, especially for being late at night on Christmas Eve. The desk clerk was very nice and gave us a couple bottles of water.
Check in was quick and easy, especially for being late at night on Christmas Eve. The desk clerk was very nice and gave us a couple bottles of water.
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AI-generated summary based on recent guest reviews
Location
Guests find the location convenient for the area, close to a casino and some restaurants.
Related guest reviews
8
Wayne
Jul 6, 2024
·
Stayed 1 night
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
10
Rosalia
Oct 27, 2025
·
Stayed 1 night
Clean and remodeled! Convenient!
Clean and remodeled! Convenient!
10
Roxanne
Jun 8, 2024
·
Stayed 1 night
Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.
Location was convenient for our needs. The pool is out of service, seems permanent by the looks of it.
4
Peter
Feb 8, 2026
·
Stayed 1 night
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
As noted in other reviews, this facility is well-located, nicely maintained and clean. Bed was comfortable and everything worked. BUT- I had among the worst check-in experiences ever. Arriving at 9:30p after a long day, the door and night window were locked. I repeatedly called the two posted numbers and rang the night bell, waiting in the cold for over 10 minutes. When the groggy (?) clerk finally arrived, he was apparently unable to login to the reservation system to check me in. He finally gave up, and said he’d give me a room key, and the transaction would be taken care of in the morning. Of course, the room key didn’t work, and after a further delay, he was able to get me into a room on the second floor - nearly 30 minutes after I arrived. And unsurprisingly, the office was locked and unattended the next morning. Definitely not recommended.
10
Linda
Oct 17, 2024
·
Stayed 2 nights
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
Hotel was better than expected. The room was very Clean and comfortable. And was close to restaurants and casino.
8
Roxanne
Jun 15, 2025
·
Stayed 2 nights
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
8
Doyle
Aug 15, 2025
·
Stayed 1 night
Clean rooms and friendly staff. Easy parking and close to a casino.
Clean rooms and friendly staff. Easy parking and close to a casino.
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
8
Wayne
Jul 6, 2024
·
Stayed 1 night
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
With a few exceptions in our experience, the husband-wife management is responsive to requests and generally courteous. "Ken," the husband of the South Asian couple was a little surly one morning when asked to reprogram our key cards. In contrast, his wife "Bikie" (?) was always cheerful, even when asked to exchange our towels for fresh early in the morning. To be fair, there is no back-up for them, so they're up late. Morning isn't their best time. The facility is a recycled Super 8 with obvious equipment and physical deficiencies. It's by far the lowest-cost lodging in the Upper Lake area for obvious reasons. The pool appears to be permanently closed. Some repainting and maintenance work was ongoing at the time of our stay. Possibly it will get better? Our room overall was clean, though we thought the carpeting a little dingy. Linens were fresh. We always check for bedbugs, even in high-end hotels. There was no evidence of the critters. Our stay was predicated on being close to our business destination. Other options include a casino down Hwy. 20 a short distance, but at a much higher price. There are few restaurant options in the area, though enough to satisfy our needs. Try Judy's cafe directly across Hwy. 20. The food is good and the staff is cheerfully responsive. The Blue Wing, a more upscale restaurant in Upper Lakes Old Town is more upscale. It offers dining inside and outside. There was live music the evening dined outside. Breakfast is a little too fussy for us.
4
Kimberly
Jul 18, 2024
·
Stayed 1 night
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
Hotels.com’s listing includes a pool (along with pics) and that the hotel was pet friendly. We’d been traveling with our dog for over 12 hours and were road weary, so this looked like the perfect oasis to rejuvenate us. We booked it! Sadly, when we arrived there was no pool, and they hadn’t had one since Covid. Also, they required a $25 pet deposit that wasn’t mentioned at booking. Okay. Then let’s add the bed was noisy (the left side made a bang side when you sat down) and was hard, and the shutters on the windows did not block the bright security light outside our room, so no sleep for us this night. The front desk basically placed the blame on hotels.com for the pool and pet, but did recommend some good places to eat nearby. That was nice. The soda machine was broken, but you could buy drinks and snacks from the counter. Final sad complaint, the tv channels didn’t come in clear. It just wasn’t anything we were expecting, so I want to make sure no one else is surprised.
8
Roxanne
Jun 15, 2025
·
Stayed 2 nights
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
Super clean room,comfortable beds. Nice friedly staff. The pool and breakfast was close the time I was there. Not much in town nice eating places and anquie stores.
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AI-generated summary based on recent guest reviews
8
Elizabeth
4 days ago
·
Stayed 2 nights
Convenient parking, good air conditioning. Beds were kinda hard.
Convenient parking, good air conditioning. Beds were kinda hard.
10
Scott
4 weeks ago
·
Stayed 2 nights
Staff is very friendly and outgoing, the rooms are clean, comfortable and have air conditioning, the hotel is close to casinos parks gas stations and Dunken Doughnuts/Baskin Robins
Staff is very friendly and outgoing, the rooms are clean, comfortable and have air conditioning, the hotel is close to casinos parks gas stations and Dunken Doughnuts/Baskin Robins
10
Scott
Sep 2, 2026
·
Stayed 2 nights
Staff is friendly and outgoing, conveniently located for all your needs, rooms are clean comfortable
Staff is friendly and outgoing, conveniently located for all your needs, rooms are clean comfortable
10
Steven
Aug 10, 2026
·
Stayed 1 night
This is an excellent location to spend the night in the Clear Lake area. There's a fantastic restaurant across the street for breakfast as well.
This is an excellent location to spend the night in the Clear Lake area. There's a fantastic restaurant across the street for breakfast as well.
10
Carla
Jul 6, 2026
·
Stayed 1 night
Clean
Clean
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 03:00
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Upper Lake Inn & Suites
Is parking available at the property?
Yes, free self-parking is available onsite. Guests must contact the property in advance to reserve parking as it is limited.
Does the property allow pets?
Yes, the property allows pets in specific rooms only, with a fee of USD 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including some accessible public areas and facilities.
What is the location of the property in relation to key landmarks?
The property is located in Upper Lake, just a 4-minute walk from Upper Lake Main Street and 6 minutes by foot from Running Creek Casino. It is 2.2 miles from Robinson Rancheria Resort and Casino and 3.7 miles from Clear Lake.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-17: 99.07964539451599USD
- 2026-10-18: 99.07964539451599USD
- 2026-10-19: 98.15506023101807USD
- 2026-10-20: 99.22655243721009USD
- 2026-10-21: 98.15506023101807USD
- 2026-10-22: 98.15506023101807USD
- 2026-10-23: 109.24244453544617USD
- 2026-10-24: 109.17301128501893USD
- 2026-10-25: 98.24999519996643USD
- 2026-10-26: 99.22655243721009USD
- 2026-10-27: 99.22655243721009USD
- 2026-10-28: 99.22655243721009USD
- 2026-10-29: 99.22655243721009USD
- 2026-10-30: 108.15999730529785USD
- 2026-10-31: 108.15999730529785USD
- 2026-11-01: 129.2883553981781USD
- 2026-11-02: 129.2883553981781USD
- 2026-11-03: 129.2883553981781USD
- 2026-11-04: 129.2883553981781USD
- 2026-11-05: 129.2883553981781USD
- 2026-11-06: 129.2883553981781USD
- 2026-11-07: 129.2883553981781USD
- 2026-11-08: 129.2883553981781USD
- 2026-11-09: 129.2883553981781USD
- 2026-11-10: 129.2883553981781USD
- 2026-11-11: 129.2883553981781USD
- 2026-11-12: 129.2883553981781USD
- 2026-11-13: 129.2883553981781USD
- 2026-11-14: 129.2883553981781USD
- 2026-11-15: 129.2883553981781USD
- 2026-11-16: 129.2883553981781USD
- 2026-11-17: 129.2883553981781USD
- 2026-11-18: 129.2883553981781USD
- 2026-11-19: 129.2883553981781USD
- 2026-11-20: 129.2883553981781USD
- 2026-11-21: 129.2883553981781USD
- 2026-11-22: 129.20560982208252USD
- 2026-11-23: 129.2883553981781USD
- 2026-11-24: 129.2883553981781USD
- 2026-11-25: 132.3199911239624USD
- 2026-11-26: NO DATA
- 2026-11-27: 133.63074516792298USD
- 2026-11-28: 143.70100950164795USD
- 2026-11-29: 129.2883553981781USD
- 2026-11-30: 129.2883553981781USD
- 2026-12-01: 129.2883553981781USD
- 2026-12-02: 129.2883553981781USD
- 2026-12-03: 129.2883553981781USD
- 2026-12-04: 130.72410643692018USD
- 2026-12-05: 129.2883553981781USD
- 2026-12-06: 129.2883553981781USD
- 2026-12-07: NO DATA
- 2026-12-08: 129.2883553981781USD
- 2026-12-09: 129.2883553981781USD
- 2026-12-10: 129.9426309173584USD
- 2026-12-11: 129.2883553981781USD
- 2026-12-12: 129.80758753128052USD
- 2026-12-13: 132.3199911239624USD
- 2026-12-14: 134.10459710006714USD
- 2026-12-15: 133.73780952568055USD
- 2026-12-16: 136.10400898017883USD
- 2026-12-17: 136.10400898017883USD
An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Family Room
Picnic Area/Tables
Allergy-Free Room Available
Express Check-In/Check-Out
Services
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Picnic Area/Tables
Allergy-Free Room Available
Family Room
Wheelchair Accessible (Limited)
Internet
Free Wi-Fi