Name: Extended Stay America Select Suites - Columbia - Gateway Drive
Address: 6620 Eli Whitney Drive, Columbia, Maryland, United States of America, Columbia, Maryland, US
Price range: $86–$285 per night
Rating: 7.62

What guests think

At Extended Stay America Select Suites - Columbia - Gateway Drive, reviews describe a budget stay with widely mixed standards: frequent cleanliness complaints (odors, stains, and pests) and uneven service shaped by restricted front-desk hours.

Rooms are often dated with maintenance problems and thin walls, though a few guests found them spacious or comfortable. Amenities are limited: several reviews note no breakfast or only a very basic grab-and-go, kitchenware not supplied without purchase, and sporadic property issues like renovations and an out-of-service elevator. The area is generally quiet and felt safe to several guests. Expect a simple, no-frills stay with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Public areas and amenities are limited and often worn, with multiple reviews describing a run-down property and ongoing renovations. Reports also mention a weak gym and occasional elevator outages.

Related guest reviews

2

Christopher

Jul 20, 2025

·

Stayed 2 nights

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets had major red stains and we couldn’t exchange it because by the time we noticed it as after 10 and there is no one to help you. There are a lot of poor patch jobs and missing places in the carpet. Would not say here again.

2

Angela

Apr 4, 2024

·

Stayed 1 night

I've stayed in numerous extended stays all-over the country. This one was horrible. Room not very clean. Old furniture and carpet. Door wouldnt completely lock. I waited 20 min to be checked in because no one was at the desk. Hotel is severly understaffed. Hallway smelled like weed.

6

Niya

May 21, 2024

·

Stayed 1 night

The elevator was out - I'm in good shape but the woman checking in that was in front of me wasn't. Just thinking of others that may also not be able to climb stairs

8

Darren

Jan 1, 2024

·

Stayed 4 nights

It was clean and nice however it is not a hotel it is apartment living so no maid service or any amenities.

2

Carlos L

Feb 10, 2023

·

Stayed 1 night

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

2

Kulisa

Aug 25, 2024

·

Stayed 2 nights

Hotel run down it stinks people were extremely loud hard to find staff. Nothing I needed in my room but 2 towels and when asking for more got a interrogation

6

michael

Sep 27, 2025

·

Stayed 1 night

Literally no amenities kitchen with no utensils, pots pans, even though the signs say fully equipped kitchen, the toilet leaked shower leaked had to plunge the toilet when we plunged the toilet was loose. guests working on their car in the parking lot car parts laying on the ground one vehicle had four flat tires

4

Kia

Jul 19, 2023

·

Stayed 1 night

Hotel just seems run down. Gym is a joke. No grab and go breakfast. Room was half swept. No utensils, plates or pots. I wouldn’t stay here again.

6

Kirth

Feb 15, 2023

·

Stayed 2 nights

It wS ok because the entire building had construction and repair going on so it wS noisy dust every were

2

Laura

Jun 21, 2025

·

Stayed 3 nights

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone. Towel rack fell down when we hung a towel on it. Room smelled of odd chemicals

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Cleanliness

Cleanliness is inconsistent, with many reports of dirty rooms, strong odors (smoke or musty), stained linens, and pests such as fleas, roaches, or bedbugs; a smaller number of guests found their rooms clean.

Related guest reviews

2

leshanda

Sep 3, 2024

·

Stayed 7 nights

FLEA INFESTED ROOMS!!!

4

isadora

Jan 30, 2024

·

Stayed 3 nights

Dog poop all around the property especially in the back. Rooms are not cleaned and replenished as they should be and the of dog urine hits you in the face in some units.

2

Joan

Oct 19, 2024

·

Stayed 1 night

The room was not cleaned, the cabinets in the room were rusted and chipped. The bedding had black spots on the sheets. There was red hair under my pillow which my mother or myself dont have red hair. I had my dogs there and the location has fleas i found a couple on my dogs body. I asked for additional towls and was told I had to pay $1.75 for extra towls. The manager at the front desk was very rude and would not issue a full refund. I am very unhappy with my stay & will never book there again!

2

Jennifer

Dec 31, 2023

·

Stayed 1 night

Room smelled heavily like smoke. Sheets smelled unclean. The property was unkept.

2

domoniquie

Apr 13, 2023

·

Stayed 1 night

It’s smelled of cigarette smoke throughout the whole building. It made it hard for us to breathe in the room. And it was terrible especially for the little children. Their were no sheets. Stains on the mattress. Broken pull out sofa. And even the bathroom was a mess.

2

Christopher

Jul 20, 2025

·

Stayed 2 nights

The overall property looked run down and poorly maintained. The rooms are not very clean, stains on most walls and headboards. Our room did not have a working toilet and there was a whole in the floor. The worker was overwhelmed because she was dealing with other complaints. One woman had to sweep her own room. When I brought to her attention about the toilet she gave me a plunger and then if that didn’t work then she would have to contact a manger. We did get moved to a cleaner and more functional room. One of the blankets had major red stains and we couldn’t exchange it because by the time we noticed it as after 10 and there is no one to help you. There are a lot of poor patch jobs and missing places in the carpet. Would not say here again.

2

Jahsawn

Aug 29, 2024

·

Stayed 4 nights

My family has been bitten up because this property has a nasty flea infestation!!!! I have videos and pics to prove!!! I need a refund!!

2

Elisabeth

May 21, 2023

·

Stayed 4 nights

Most disgusting smell as you enter the lobby of the hotel. The room was dirty kitchen filthy, bathroom filthy. I travel with cleaning products and Lysol, so I did my own cleaning being that I checked into the room at close to 10 o’clock Wednesday upon check-in. The gentleman at the front desk was extremely unfriendly, and almost gave me the creeps, the noise with the people that are living, there was off the charts kids running around at all hours banging slamming doors just a terrible experience all around only thing I can say where the grounds were good for walking my show dogs . I would never stay here again, and if I ever get to a place with this amount of filth, I will make sure I leave the first night subjecting myself to dust and mold in the room all hours of the night noise, and smells when you enter the hotel that our gut wrenching.

2

Robin

Aug 17, 2024

·

Stayed 1 night

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

2

Dakota

Oct 20, 2023

·

Stayed 3 nights

Roaches/bedbugs in bed. Sink faucet was not secured. Stains on bed sheets. Paper thin walls/ceilings.

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Rooms

Rooms feel dated with recurring maintenance problems like plumbing issues, loose fixtures, and worn sofa beds, plus noticeable noise from neighboring rooms and hallways. A few guests noted spacious layouts.

Related guest reviews

4

Gilda

Mar 13, 2023

·

Stayed 2 nights

Waited 20 minutes for front desk person to show up so I could check in. Overall smelled a little funky and the shower was falling apart

2

Ruth

Feb 25, 2024

·

Stayed 2 nights

The Front Desk staff (WHEN THEY WERE THERE) was friendly, Desk staf are NOT there 10pm to 10am. There was a Fire Alarm (false alarm thank God) about 11:45pm. THEN the couple in the room next to ours ( we were in Room 231) had a HUGE VERY LOUD fight about 2am for over an hour. We were frightened and very upxet. It was just the WORST - THE WORST - stay ever in more than 30 years of travelling. I will NEVER, NEVER stay in another Extended Stay anywhere - ANY WHERE.

2

Carlos L

Feb 10, 2023

·

Stayed 1 night

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

6

michael

Sep 27, 2025

·

Stayed 1 night

Literally no amenities kitchen with no utensils, pots pans, even though the signs say fully equipped kitchen, the toilet leaked shower leaked had to plunge the toilet when we plunged the toilet was loose. guests working on their car in the parking lot car parts laying on the ground one vehicle had four flat tires

2

Robin

Aug 17, 2024

·

Stayed 1 night

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

10

melissa

Oct 11, 2023

·

Stayed 1 night

It was amazing! Very clean rooms nice and spacious like how they have everything including little kitchen! Was perfect and price was right on! Def will be booking all my future stays here!

2

Laura

Jun 21, 2025

·

Stayed 3 nights

Awful! I was expecting bare bones, but this place was the worst. No service after 10 pm. They will only help you check in or if your key doesn’t work. We had 3 people. I was told we had to wait until morning to get bedding for the sofa bed. Evidently you need to request bedding when you check in. I was told there was nothing that could be done by the answering service (front desk completely shut down). Room itself was awful. The property has not been mayand is dirty and run down. It cots $1 to call front desk from room phone. Towel rack fell down when we hung a towel on it. Room smelled of odd chemicals

2

Dakota

Oct 20, 2023

·

Stayed 3 nights

Roaches/bedbugs in bed. Sink faucet was not secured. Stains on bed sheets. Paper thin walls/ceilings.

2

Jennifer

Oct 10, 2023

·

Stayed 2 nights

Smells like cigarettes and fried food. It’s loud all night long. People are stomping all night and slamming their doors. Kids running in the hall ways until midnight. The desk attendant that we had to call to check us in was nice and the guy who checked me out in the AM was quick and efficient. We had no towels or soap in our room and we called for them but couldn’t not get any because there was no staff on.

10

Patricia

Nov 4, 2023

·

Stayed 1 night

So far so good. Room is spacious, a little outdated, but clean. Hallway does have a strange smell, but inside the room is good.

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AI-generated summary based on recent guest reviews

Service

Service is inconsistent: several guests praise helpful, welcoming staff, while many cite front desk closures overnight, slow or difficult check-ins, miscommunication, and occasional rudeness or cancellations.

Related guest reviews

4

Briana

Apr 1, 2024

·

Stayed 1 night

Check in took WAY too long. The clerk was trying to change someone else's room, but kept locking herself out. The hotel needs updates. I'm not happy with my stay- when I finally got in my room, I had to go back to the front desk because there was no soap or hand towels left in my room. That's only 1 of the reasons I'm displeased. I plan on sending the property an email.

10

Osmod

Aug 23, 2024

·

Stayed 7 nights

Desk staff responds quickly

2

Ruth

Feb 25, 2024

·

Stayed 2 nights

The Front Desk staff (WHEN THEY WERE THERE) was friendly, Desk staf are NOT there 10pm to 10am. There was a Fire Alarm (false alarm thank God) about 11:45pm. THEN the couple in the room next to ours ( we were in Room 231) had a HUGE VERY LOUD fight about 2am for over an hour. We were frightened and very upxet. It was just the WORST - THE WORST - stay ever in more than 30 years of travelling. I will NEVER, NEVER stay in another Extended Stay anywhere - ANY WHERE.

2

Carlos L

Feb 10, 2023

·

Stayed 1 night

This hotel was being remodeled and it was dirty and beat up all over. The room sincerely looks like it was from the 1060s, dirty and ugly. Check-in took around 30 minutes because they were not sure if the available rooms were clean or not. I was given the wrong room number and ended up trying to open the door for an occupied room. I had to go down to the lobby again with all my luggage to get the correct room number and key. Really bad hotel for this part of town with so many business travelers.

10

Rachquel

Dec 21, 2024

·

Stayed 1 night

The staff was welcoming and professional and very helpful

2

Robin

Aug 17, 2024

·

Stayed 1 night

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

2

Mina

May 1, 2024

·

Stayed 1 night

They allowed me to book then no one came to the front desk I had to call customer service. Just to be switched to separate location then have to drive there which was inconvenient more so because I Ubered from the airport so I had to Uber there which was more money I had to pay.

10

Joe

Aug 14, 2023

·

Stayed 1 night

last minute booking after midnight, night staff was helpful and got me in a room right away. area seemed very clean and safe. mostly government offices all around it appeared.

2

CHARLES

Jun 24, 2024

·

Stayed 1 night

Hotel called us at 10pm to tell us that they were cancelling the prepaid reservation. Told me that they didn't want me to waste my time coming to the hotel. Poor hotel management.

10

Matthew

Dec 13, 2023

·

Stayed 1 night

Great Staff members. They were extremely helpful and made stay Great

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Location

Set in a quiet area that several guests felt safe in, and some found it convenient to town.

Related guest reviews

6

Jacqueline

Nov 26, 2023

·

Stayed 1 night

There are 3 Extended Stays in the Columbia area. This is by far the best one. The staff is pleasant. The area is peaceful and the rooms are clean. I wll chose this location everytime.

10

Eric

Sep 23, 2023

·

Stayed 9 nights

It was close to town but still out enough that it was quite and everyone I had interaction with was polite and kind

10

Daniel

Apr 27, 2024

·

Stayed 1 night

It was quiet and clean

10

Joe

Aug 14, 2023

·

Stayed 1 night

last minute booking after midnight, night staff was helpful and got me in a room right away. area seemed very clean and safe. mostly government offices all around it appeared.

8

Regina

Feb 1, 2023

·

Stayed 2 nights

My stay at this hotel was pretty nice. It’s in a quiet location. The only thing I did not like was that the pictures on the Internet were not a good representation of the hotel rooms.

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Dining

Breakfast is often unavailable or limited to a very basic grab-and-go, and coffee is not consistently provided.

Related guest reviews

4

Ruthann

Jul 3, 2024

·

Stayed 1 night

No breakfast served, no coffee, Nothing in cupboards in kitchen, no iron/ironing board, unsafe feeling

4

Mike

Jun 10, 2024

·

Stayed 2 nights

No breakfast items.

6

Kimberly

Mar 13, 2023

·

Stayed 2 nights

The stay was okay could of been better with the breakfast served was less than basic,. just coffee, tea, hot chocolate, oatmeal, and muffins. literally nothing else. Front desk people was very friendly, helpful and accommodating when I needed a stopper for bathtub to use for my daughter.

6

Deborah

Jun 2, 2025

·

Stayed 1 night

Wish at least coffee would have been available in the morning.

4

Joe

Sep 19, 2023

·

Stayed 2 nights

Bedsheets were full with long, black hair, none of the amenities promised with the room were present. No coffee pot no iron no hairdryer. Bed set up for the hide a bed was absent. No grab and go Breakfast was available. Very difficult to contact staff.

2

Robin

Aug 17, 2024

·

Stayed 1 night

At check in the instructions to contact the front desk which was closed were not working. The front desk clerk was nice. The toilet was broken and although originally offered a different room, we were then told they were sold out. They eventually allowed us to use the staff only bathroom. The pull out sofa had no linens and the mattress was disgusting and extremely worn out. There were zero amenities except two plastic cups. The room was filthy and we all left with bug bites. There was no breakfast as advertised and we were told the front desk didn't open until 10am. The instructions to turn the key back in for the bathroom were incorrect and I was told to leave the key in our room as there was no one from the staff on property yet. I then got a call a hour or so later to say I didn't leave them the key and I needed to return it immediately. There was no communication apparently between staff. I anticipate a full refund as that's what the front desk girl offered.

4

Kia

Jul 19, 2023

·

Stayed 1 night

Hotel just seems run down. Gym is a joke. No grab and go breakfast. Room was half swept. No utensils, plates or pots. I wouldn’t stay here again.

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Month	Average price
January	$80
February	$78
March	$82
April	$94
May	$117
June	$113
July	$115
August	$144
September	$92
October	$94
November	$87
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $131	19 $140
20 $96	21 $105	22 $102	23 $101	24 $110	25 $179	26 $199
27 $133	28 $95	29 $94	30 $95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $225	3 $285
4 $94	5 $89	6 $93	7 $96	8 $94	9 $106	10 $108
11 $102	12 $86	13 $90	14 $90	15 $96	16 $100	17 $100
18	19	20	21	22	23	24
25	26	27	28	29	30	31

Extended Stay America Select Suites - Columbia - Gateway Drive

Prices for Extended Stay America Select Suites - Columbia - Gateway Drive

Monthly average prices

About this property

Location

Room options

Deluxe Studio, Multiple Beds

Studio, 1 Queen Bed

Deluxe Studio, 1 Queen Bed with Sofa Bed

Guest reviews of Extended Stay America Select Suites - Columbia - Gateway Drive

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Select Suites - Columbia - Gateway Drive

Considering this hotel for your Columbia trip?

Prices for upcoming dates