Super 8 by Wyndham Garland Rowlett East Dallas Area

They have roaches. Came back to our room with some crawling on the bed. The guy at the front didn’t seem alarmed or like it was surprising. Never again.

The worst hotel stay I've had in years. Stained carpets, a flickering vanity light, a missing towel bar, a broken desk chair, and, worst of all, BUGS. The desk chair wouldn't stay upright due to a missing locking lever. The toilet's loose flush handle only worked when pushed at a specific angle. Even worse, the room door wouldn't close unless I lifted the handle and pushed it toward the hinges. I unknowingly spent the first two hours with the door ajar! Shortly after arriving, I found several ants in the bathroom, followed by a small cockroach in the room. Later, another cockroach crawled across my water bottle on the nightstand. That was the final straw, and I requested another room. The apologetic staff moved me directly below the original room. Unfortunately, there were bugs there too. The room also smelled moldy, with wet carpet and visible mold beneath the AC. The unit was incredibly loud, taking me 90 minutes to fall asleep and repeatedly waking me whenever the compressor started. Having little confidence that a third room would be better, I decided to make it work. Breakfast was disappointing. No eggs, bacon, or sausage. Waffles were the only hot option. Given the hotel's hygiene issues, I took a yogurt to my room instead. Overall, serious deferred maintenance, poor housekeeping, and unacceptable conditions. I would never stay here again.

The room was okay, the tub had black stuff on it, like mold, which was gross. I only stayed the night even though I was booked for 2 nights.

This hotel needs a complete remodel, and I’m surprised Wyndham is allowing it to operate in a condition that damages its well‑respected brand. I expected Wyndham to have much higher standards when approving properties to carry its name. In my first room, the television didn’t work, and there were cigarette burns in the carpet—even though the hotel is advertised as non‑smoking. In my second room, the shower curtain rod was so poorly installed that it couldn’t keep water inside the shower. The breakfast service was one of the worst I’ve experienced. The property has only about 20 parking spaces for roughly 40 guest rooms, and the exit driveway is designed for compact cars only. There was also an abandoned vehicle in the parking lot taking up two spaces. The only positive is that I only needed the rooms so my family could take showers while our hot water tank at home was being replaced. Otherwise, this stay would have been completely unacceptable.

It was an excellent hotel