Is parking available at the property?

Yes, free self-parking is available on-site, although it is limited.

Does the property allow pets?

Yes, the property allows pets in specific rooms with a pet fee of USD 75 per accommodation, per week, up to a maximum of USD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the property located in relation to key landmarks?

The hotel is located in Jacksonville's Southside, within a 10-minute drive of St. Johns Town Center and University of North Florida. It is approximately 10 miles from Mayo Clinic Florida and 14.9 miles from Jacksonville Naval Air Station.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for children to stay for free.

Sonesta Simply Suites Jacksonville Hotel Accommodations

Average nightly price at Sonesta Simply Suites Jacksonville by month, last 12 months (USD)
Month	Average price
January	$81
February	$89
March	$107
April	$82
May	$77
June	$69
July	$70
August	$64
September	$72
October	$83
November	$83
December	$83

What guests think

At Sonesta Simply Suites Jacksonville, guests often appreciate spacious, apartment-style rooms with full kitchens and a generally convenient, pet-friendly location near Mayo Clinic and major roads, while feedback is split on cleanliness, maintenance, and overall atmosphere.

Many reviews highlight friendly, helpful front-desk staff and good value for longer stays, especially with free laundry. Recurring concerns include odors and worn or dirty areas, pests reported in some rooms, elevator outages, parking-lot construction, and limited or inconsistent housekeeping. Expect a functional, budget-friendly stay best suited to self-sufficient travelers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site laundry is convenient for longer stays, but several guests reported broken gym equipment, repeated elevator outages, and parking-lot resurfacing causing inconvenience.

Related guest reviews

6

Michael

Feb 18, 2025

·

Stayed 6 nights

The room was pretty much as expected with a kitchenette. However, no cleaning or change of towels in 6 days, no coffee for in-room coffee maker; neither the treadmills nor the recumbent bike in the gym worked; the hair dryer didn’t work. Couldn’t connect to WiFi without establishing a Sonesta account,

8

GUSTAVO

Jan 5, 2025

·

Stayed 2 nights

Not bad for the price, overall good. Nothing offer4ed beyond the room. The parking area has been under construction for a while, months, no change and is inconvenient and a hazard.

10

Carolyn

Sep 17, 2024

·

Stayed 1 night

This property was clean and well-maintained. For the price, I was expecting less. The staff was solicitously friendly. With a kitchen in the room and a laundromat on the floor, this could be a good choice for a longer stay.

2

Dawn

May 13, 2024

·

Stayed 2 nights

Elevator was down, air conditioner broke and place smelled like mold

2

Dawn

May 12, 2024

·

Stayed 1 night

Elevevator was broken, and they put us on the 3rd floor. A/c in our room didn't work. All rooms smelled moldy

10

Jezzebell

May 8, 2024

·

Stayed 1 night

Quiet place. The elevator was down.

10

Dorothy

Mar 26, 2024

·

Stayed 1 night

Comfortable but tight. Ok for budiness ir family to recoup for night. Has laundry and small gym.

8

Quinta

Feb 9, 2024

·

No pool, no breakfast

4

Colleen

Jul 15, 2023

·

Stayed 5 nights

The suite was fantastic, front desk fantastic….. No pool or breakfast like advertised. Absolutely a deal breaker for me since that was a big reason for staying extra days….the pool.

10

Paula

Jul 14, 2023

·

Stayed 3 nights

Needed a safe, clean, quiet space for a work trip. Had everything I needed, no frills. Room was clean, bed was comfortable, desk space and WiFi was reliable. Coffee available all day, free washer/dryer, kitchenette in room with dishes and full fridge. There was even a nice, clean, shaded, quiet outdoor space to enjoy morning coffee. Didn’t need restaurants or shopping, though both were within reasonable driving distance. Staff members were friendly and helpful. Great stay!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: multiple reviews cite strong odors, dirty carpets or bathrooms, and occasional pests, while others report clean rooms and linens.

Related guest reviews

2

Mimose

Aug 16, 2025

·

Stayed 3 nights

The carpet in the hallway and also in the room dirty and smell bad. Bad odors almost everywhere. Never again

4

Angela

Jun 3, 2025

·

Stayed 1 night

There was urine on the bottom of the commode with hair stuck in it. They also did not refill the shampoo so when I got in the tub to take a shower, I had no shampoo. I took it off of the holder so maybe they will refill it for the next guest. I also only got one washcloth.

8

Steven

Apr 27, 2025

·

Stayed 2 nights

Solid property. I actually really enjoyed the studio aspect of it. The kitchen was extremely nice to have, as well as the FULL size fridge. We had lots of snacks and drinks, so it was nice to be able to keep it all chilled. As well as an ice maker in the freezer, it was a nice touch. The only thing that did bother me was the sticky floor when we got in, and the musty smell from the AC. Also, at no fault of the hotel but, the people that were staying above us… my god. They may as well have been elephants because they were stomping around back and forth for HOURS. And we were barely able to sleep our last night/morning there.

2

Amely

Apr 14, 2025

·

Stayed 1 night

Room was not cleaned. The hotel has refunded my money.

2

Blessing

Nov 25, 2024

·

Stayed 8 nights

I had a horrible stay. The rest room was smelling like sewage. Roaches in the room. The furniture was dirty, i had to clean it up. The heater was not working, i informed them about it and they never fix it . The shower head was so dirty. The washing machine in the Landry facility was filty.i asked them to change My room, and they kept giving me stupid excuses. Please don't stay here.

10

Anita

Nov 4, 2024

·

Stayed 2 nights

Great stay. I like Sonesta hotels. They’re affordable and quality for the price.

10

Juan

Aug 27, 2024

·

Stayed 2 nights

Room was clean alot better than expected after reading google reviews will definitely be staying there again ,only advice i can give as hospitality manager is theirs hallway catpets can use some cleaning other than that i had a good experience with my stay.

4

Haley

May 9, 2024

·

Stayed 2 nights

The first floor smelled like animal pee. When we got to our room there was blood on the wall and a roach on the bed. When we first called about changing rooms they acted like there was no availability and to find another hotel. We couldn’t find another hotel, so we called back down to see if a room change was possible and suddenly it was. They had us email pictures of the blood and bug in order to have the room changed. The second room was much better, but smelled like a previous guest smoked in there and it was covered up with febreze.

4

Veronica

May 13, 2023

·

Stayed 1 night

We stayed at this property a year ago and sadly it has severely gone down hill since then. There was a musty smell throughout the whole building. The room was dirty; stains in the toilet and dirty handprints on doors and walls. Bed was springy and lumpy. We only stayed one night and couldn’t wait to leave.

2

Jamil

May 2, 2023

·

Stayed 3 nights

it was mold in the bathroom shower head ..it was a lot …it was roaches everywhere.. i came in with takeout not even 10 mins in they were climbing on my bag

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and practical with full kitchens and full-size fridges, fitting longer stays. Many note dated furnishings, odors from AC, occasional noise, and maintenance issues such as worn furniture, squeaky beds, weak or broken A/C, and a Wi‑Fi sign-in requirement.

Related guest reviews

8

Steven

Apr 27, 2025

·

Stayed 2 nights

Solid property. I actually really enjoyed the studio aspect of it. The kitchen was extremely nice to have, as well as the FULL size fridge. We had lots of snacks and drinks, so it was nice to be able to keep it all chilled. As well as an ice maker in the freezer, it was a nice touch. The only thing that did bother me was the sticky floor when we got in, and the musty smell from the AC. Also, at no fault of the hotel but, the people that were staying above us… my god. They may as well have been elephants because they were stomping around back and forth for HOURS. And we were barely able to sleep our last night/morning there.

6

Michael

Feb 18, 2025

·

Stayed 6 nights

The room was pretty much as expected with a kitchenette. However, no cleaning or change of towels in 6 days, no coffee for in-room coffee maker; neither the treadmills nor the recumbent bike in the gym worked; the hair dryer didn’t work. Couldn’t connect to WiFi without establishing a Sonesta account,

8

Angela

Jan 4, 2025

·

Stayed 6 nights

Kind of a dark/dingy vibe. Room was huge, but needed a serious deep cleaning.

10

Jack

Oct 31, 2024

·

Stayed 1 night

Easy check in, big room with full kitchen and office area, convenient and plenty of parking

10

Nathaneal

Oct 12, 2024

·

Stayed 18 nights

Nice hotel. Was nice having a kitchen. Did not have any bugs which is a major plus.

10

Roy

Apr 19, 2024

·

Stayed 2 nights

We had a very nice room with a view of a pond. This room had a good sized kitchen with a regular refrigerator, stove and dishwasher. The bathroom and bedroom was very spacious. We would definitely stay here again if we are ever in the area again.

2

Thomas

Apr 19, 2024

·

Stayed 2 nights

Recliner chair, arms were completely deteriorated and ripped

10

Jean

Oct 15, 2023

·

Stayed 3 nights

Its so cozy, roomy, the studio room includes a full kitchen with oven, stove top, microwave, a full fridge, silverware etc, bathroom is clean and looks great!!! Theres also a full desk with chair tv! Ac is cold and its a non smoking location which made the stay a really fresh scent

8

Ana

Aug 4, 2023

·

Stayed 1 night

Great staff. Within 15 minutes of Jax Beach. Comfy bed

8

Benjamin

Jun 26, 2023

·

Stayed 1 night

Overall good. However, the bed seemed to be small for a "queen size" bed. Also, the bed frame was very noisy anytime you moved to change position or get in or out of the bed.

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating front-desk staff and easy check-in, though some report brusque interactions and slow or limited towel/housekeeping support.

Related guest reviews

6

Rita

Jul 13, 2025

·

Stayed 2 nights

Nice room, staff a bit aggressive. All guests should be treated like guests, not everyone is living there and knows hotel rules. Needed new towels, upon request was asked wheere are dirty towels. After returning to front desk, was then asked to bring towels 2 doors down.

10

david

May 31, 2025

·

Stayed 5 nights

From reserving the room thorough checkout, front desk and hotel supporting staff were wonderful. About 20 minutes from Jax Beach and Pier. Lots of places to eat 2 miles out and closer. I'll definitely stay again if in the area. I almost forgot. The main reason for staying there is they are pet friendly. Plenty of walking area and a lake/pond behind the hotel with easy access from within the hotel. Great place!

10

Charles

May 5, 2025

·

Stayed 1 night

Friendly staff

8

Shelley

Mar 13, 2025

·

Stayed 12 nights

Having a kitchen to make meals was very nice. Housekeeping only came to clean my room once. I asked for additional towels twice and did not receive them. The third time I asked I did receive 2 additional towels.

10

Casey Jo

Mar 1, 2025

·

Stayed 2 nights

The staff was extremely helpful and friendly. Also it is in a great location

6

Crystal

Sep 30, 2024

·

Stayed 4 nights

Overall very dirty. Check in staff was not helpful. The only great thing was the person that checked me out. She was so sweet and helped with the fact that I got charged for the full reservation twice

8

Jen

Sep 26, 2024

·

Stayed 1 night

Make sure to be out before your checkout time! Ours was 11:00 and at 10:50 housekeeping was banging in the door wanting to clean. Person checking us in was on his cell phone the entire time while a line formed.

8

Wiletta

Aug 18, 2024

·

Stayed 1 night

Nice stay. Everything was clean. The room was already cool; i really appreciated that. I advised the staff that my son was autistic and that he likes to jump. They immediately accommodated us and changed me to a room on the 1st floor.

8

Natalie

Jul 4, 2024

·

Stayed 1 night

Ariel at the front desk was so nice and professional during my check in experience.

6

sani

Feb 17, 2024

·

Stayed 1 night

During my check- in person was rude to me.

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AI-generated summary based on recent guest reviews

Location

Convenient by car to Mayo Clinic, beaches, highways, and numerous dining/shopping options; several found it quiet with some green space. Not much is walkable, and a few felt the surrounding area was only fair.

Related guest reviews

10

Lawrence

Jul 18, 2025

·

Stayed 2 nights

The property was extremely convenient to the Mayo Clinic. The staff were extremely pleasant and helpful. The accommodations were very comfortable and made us feel like home.

10

david

May 31, 2025

·

Stayed 5 nights

From reserving the room thorough checkout, front desk and hotel supporting staff were wonderful. About 20 minutes from Jax Beach and Pier. Lots of places to eat 2 miles out and closer. I'll definitely stay again if in the area. I almost forgot. The main reason for staying there is they are pet friendly. Plenty of walking area and a lake/pond behind the hotel with easy access from within the hotel. Great place!

10

Daniel

Dec 12, 2024

·

Stayed 4 nights

It was a simple suite. No real need for any extras on the properly like breakfast as we had our own in room food. Staff was great. Food nearby and easy highway access to get where we needed to go. Would stay again. Only improvement: It would be nice to have a king bed instead of a queen bed.

8

Jada Jackson

Oct 11, 2024

·

Stayed 3 nights

Great place to stay very far from everything nothing in walking distance

8

Kelly

Jun 20, 2024

·

Stayed 3 nights

Good location and very good value for the money.

10

Emma

Nov 24, 2023

·

Stayed 1 night

It was clean. The staff was nice. The building doesn’t look that great from the outside but the room was just fine. Area isn’t the greatest but had plenty of restaurants near by, No complaints really

10

Veronica

Sep 4, 2023

·

Stayed 1 night

Great location. Very nice room. Convenient to everything.

8

Ana

Aug 4, 2023

·

Stayed 1 night

Great staff. Within 15 minutes of Jax Beach. Comfy bed

8

PAMELA

Jun 6, 2023

·

Overall, I was very pleased with the visit. My room was very clean. The kitchen area was perfect for my needs. One of the reason I chose this property was because it was pet friendly and had a kitchen - I don't care to eat out. Check in and out was seamless. As I was walking my dog, I noticed they had social areas on the side and rear of the property.. I definitely would stay again. Last thing, I was there to visit a cousin, very close to Memorial Hospital. I was pleased with location.

10

Deborah

Jun 6, 2023

·

Stayed 2 nights

Very nice studio apartment and a good location.

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AI-generated summary based on recent guest reviews

Dining

There is no breakfast or on-site dining, so guests use in-room kitchens or nearby restaurants; several mentioned listings led them to expect breakfast.

Related guest reviews

6

Gladys

Apr 7, 2025

·

Stayed 3 nights

The man I checked in was very helpful. no pool no coffee or dining and outside is not cleaned up.

2

Dr. Shontell

Jul 22, 2024

·

Stayed 6 nights

The property falsely advertised their community. There wasn’t any breakfast available nor was there a pool; however, when booking it started it had both. Even the items to purchase for snacks were only diet drinks. My room didn’t have proper supplies. I had to go to the front desk to retrieve items that were basic like dish detergent. No cleaning service the entire time I was there. Will not recommend nor stay there ever again.

6

Mary Lynn

Apr 29, 2024

·

Stayed 2 nights

The staff was very friendly and accommodating. However elevator was down for maintenance, though we selected breakfast to be included, the amenity was not at this property. Remote to any dining or convenience stores.

8

William

Mar 26, 2024

·

Stayed 2 nights

Kitchinet was nice for breakfast and snacks

8

Roy

Mar 25, 2024

·

Stayed 3 nights

The hotel was clean and has been renovated, but not recently. I liked that I had a kitchenette with microwave and refrigerator. Pots and skillets were provided if you feel the urge to cook. My only complaints are that they did not provide breakfast and the check in time is 4:00 instead of 3:00. They do have a laundry room which was convenient. Overall, I would stay here again.

10

Sally

Mar 22, 2024

·

Stayed 3 nights

The hotel staff were very friendly. The fact that we had a full kitchen was a bonus. We were able to make breakfast every morning. There were 2 outdoor seating areas to read or have a nice drink outdoors.

8

Quinta

Feb 9, 2024

·

No pool, no breakfast

10

MICHAEL

Sep 26, 2023

·

Stayed 1 night

The hotel was nice and front desk staff was professional. Room was spacious. Would stay here again. No breakfast though and it would have been nice.

4

Colleen

Jul 15, 2023

·

Stayed 5 nights

The suite was fantastic, front desk fantastic….. No pool or breakfast like advertised. Absolutely a deal breaker for me since that was a big reason for staying extra days….the pool.

10

Paula

Jul 14, 2023

·

Stayed 3 nights

Needed a safe, clean, quiet space for a work trip. Had everything I needed, no frills. Room was clean, bed was comfortable, desk space and WiFi was reliable. Coffee available all day, free washer/dryer, kitchenette in room with dishes and full fridge. There was even a nice, clean, shaded, quiet outdoor space to enjoy morning coffee. Didn’t need restaurants or shopping, though both were within reasonable driving distance. Staff members were friendly and helpful. Great stay!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $69
4 $68	5 $69	6 $68	7 $68	8 $68	9 $69	10 $68
11 $68	12 $68	13 $68	14 $68	15 $68	16 $68	17 $68
18 $68	19 $68	20 $68	21 $68	22 $68	23 $65	24 $65
25 $65	26 $65	27 $65	28 $65	29 $65	30 $65	31 $65

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $65	3 $65	4 $65	5 $65	6 $65	7 $66
8 $65	9 $65	10 $65	11 $65	12 $65	13 $65	14 $66
15 $65	16 $65	17 $65	18 $65	19 $65	20 $65	21 $68
22 $68	23 $69	24 $70	25 $65	26 $65	27 $70	28 $71
29 $70	30 $65

Sonesta Simply Suites Jacksonville

Prices for Sonesta Simply Suites Jacksonville

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Studio Suite, 1 Queen Bed

Guest reviews of Sonesta Simply Suites Jacksonville

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Jacksonville

Considering this hotel for your Jacksonville trip?

Prices for upcoming dates