Is parking available at the hotel?

Valet parking is available for a fee of USD 40.00 per night, which includes in/out privileges. The property also features wheelchair accessible parking. Parking height restrictions apply.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 100.00 per pet, per stay. Service animals are exempt from fees. Guests should contact the property directly to request a pet-friendly room.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability. Guests planning to arrive after midnight should contact the property in advance.

What accessibility features does the hotel offer?

The hotel provides wheelchair accessible paths of travel, elevators, and wheelchair accessible parking. Additional features include a smoke-free property.

Where is the hotel located in relation to key landmarks?

The hotel is located in Downtown Richmond, just steps from Shockoe Slip and a 7-minute walk from the Virginia State Capitol. It is approximately 1.1 miles from Allianz Amphitheater at Riverfront and 1.2 miles from Virginia Commonwealth University.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies regarding free stays for children are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 15.00 per night, subject to availability. Advance request or confirmation may be required.

The Berkeley Richmond Hotel

Average nightly price at The Berkeley Richmond, Outset Collection by Hilton by month, last 12 months (USD)
Month	Average price
January	$159
February	$158
March	$166
April	$162
May	$173
June	$181
July	$171
August	$169
September	$193
October	$168
November	$161
December	$148

What guests think

Across recent reviews of The Berkeley Hotel, guests consistently praise the central, walkable location and generally friendly staff, while noting that ongoing renovations and a mix of updated and dated rooms create uneven, sometimes noisy experiences.

Many rooms are spacious and some have balconies or city views, but others feel worn, have limited in-room tech, temperature controls capped around 68°F, or face brick walls and street noise. Facilities are basic for downtown: no fitness center, parking is mostly paid valet or nearby garages, and the onsite restaurant earns mixed feedback for hours and service despite several compliments on food. Cleanliness and maintenance can be inconsistent, ranging from spotless to dusty vents or odors. Expect a classic, convenient stay with trade-offs while renovations continue.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited during ongoing renovations: there is no fitness center, parking is mostly paid valet or nearby garages, and the onsite restaurant/bar has inconsistent hours and service. Some guests still enjoyed the food.

Related guest reviews

8

Lynette

Jul 12, 2024

·

Stayed 2 nights

Great location, and very friendly staff. Valet parking only, no pool or fitness center.

8

Paul

Sep 6, 2024

·

Stayed 1 night

Overall it was a decent experience, staff were friendly. Not the best location for parking but there is a public garage across the street. Valet at $32 is the rate at hotel. No fridge. A/C unit kicked on with a loud clunk. Reading reviews there is talk of renovations for two years.

10

Christopher

Oct 11, 2024

·

Stayed 1 night

Need a fitness center. Other than that, great property and great value for the area.

10

Anthony

Aug 17, 2025

·

Stayed 1 night

Only think I don’t like was had to park in Parking Garage and pay extra for parking. They offer valet but would have had to pay a whole lot more to park. I feel for price paid that The Berkeley Hotel should give a voucher to customers to pay for parking garage fees

10

Mike

Aug 12, 2025

·

Stayed 1 night

Located near everything but parking is a bit expensive.

10

Eric

Oct 24, 2024

·

Stayed 2 nights

Get room with balcony...very nice! Large rooms. Good wifi. Good shower pressure. Close to lots of restaurants. Parking was expensive. Restaurant in hotel...did not eat there but looked good. Will stay again.

8

Johnny

Jul 3, 2025

·

Stayed 2 nights

The hotel is very old but very nice inside everything was clean. They are remodeling was very disappointed because everything they said they had on the hotels.com. They did not have. They did not have a gym that we could use. They did not have breakfast lunch or dinner except for on certain days and we still didn't know what those were Was difficult to find a breakfast spot. The hotel itself was very comfortable. The staff was very friendly and very attentive. The rooms were very clean. It was close to the convention center, which is where we were going.

6

Marcus

Nov 3, 2025

·

Stayed 1 night

The hotel is under renovation, but it doesn't seem to be a holistic approach. Some things are very modern and new-looking, while other things are literally falling apart and filthy. The room itself could be very impressive, but several of the new(ish) brass fixtures were installed incorrectly (towel bars upside down) or in odd locations (covering an electrical outlet, for instance). My room was spacious, quiet and clean, but once stepping into the common spaces, there was a stale odor and the carpet and other aspects weren't clean. There is little-to-no soundproofing of rooms, and the room doors slam shut noisily. The downstairs restaurant opened very briefly on Sunday, but nobody came and, after I came back from a 30-minute walk to the capitol, it was closed. Hopefully the renovation will address all these issues.

10

James

Jun 5, 2025

·

Stayed 1 night

The room was clean and quiet. Parking valet was 32$

8

David

Nov 20, 2024

·

Stayed 2 nights

Hotel is in desirerable location. Friendly staff. Will be undergoing renovations starting in 3 weeks. Renovations will go floor by floor. Restaurant in the hotel was nice. Valet parking was no more expensive than garages in the area.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent: many rooms are clean, but others report dusty vents, stale or musty odors, cigarette smells, and occasionally dirty carpets or bathrooms.

Related guest reviews

4

Nicholas

Jun 20, 2024

·

Stayed 2 nights

The room had no view or sunlight. It looked into a dark narrow alley. The room was not clean and outdated. There was nail polish all over the carpet and the bathroom walls had stains all over them. The key to the room never worked more than a few hours. I had to ask the staff for a new card each time.

10

David

Dec 12, 2024

·

Stayed 1 night

Clean, functional and comfortable

2

Fletcher

Oct 27, 2024

·

Stayed 2 nights

Wouldn't go back. Too dirty. Too old. Too tired. No attention to detail or they'd clean the coffee pots, dirt in the corners, stains on the doors and walls, worn carpet, etc. Staff was friendly but the whole place needs refurbishing.

10

Brian

Nov 16, 2025

·

Stayed 2 nights

Clean and updated room. The staff is amazing.

10

Richard

Dec 2, 2024

·

Stayed 4 nights

Air vents/Ducts is in need of cleaning.

6

Jack

Apr 3, 2025

·

Stayed 2 nights

Loved the location! Our bathroom was not as clean as one would like. Even after letting the front desk know the situation, nothing was done. We bought Clorox wipes and cleaned it ourselves. When we told the manager our problem she reduced our rate—we would have much preferred a clean bathroom to begin with.

8

Carole A

Sep 15, 2024

·

Stayed 2 nights

Hotel was charming and clean. The room was spacious and nicely decorated.. Staff was friendly with good service. Our only complaint was that our room reeked of cigarette smoke. It was awful. We asked for a different room, but they were supposedly fully booked.it really ruined the stay. Room 414.

6

John

Jul 15, 2024

·

Stayed 1 night

I'll start with the service because that was great. Front desk and valet/bellhop were friendly and courteous each time I ran into them. Got checked in 3 hours early which is always a welcome perk. Housekeeping was also very warm and kind. Where this hotel falls short are the conditions. I paid $310 for a room that had cobwebs, stains on the lampshade, stains on the carpet, a dirty terrace, and mattresses that need to be changed because you literally sink into them and not in a good way. The room is extremely dated with peeling wallpaper in the bathroom and no mini fridge. In no way can this be classified as a 4 star hotel. I get that it has historical value and that can be maintained even with some updates. There are much better hotels downtown for a better price unless you want a terrace. That is where The Berkeley is unique.

10

Paul

Apr 12, 2025

·

Stayed 1 night

Great location, clean

6

Marcus

Nov 3, 2025

·

Stayed 1 night

The hotel is under renovation, but it doesn't seem to be a holistic approach. Some things are very modern and new-looking, while other things are literally falling apart and filthy. The room itself could be very impressive, but several of the new(ish) brass fixtures were installed incorrectly (towel bars upside down) or in odd locations (covering an electrical outlet, for instance). My room was spacious, quiet and clean, but once stepping into the common spaces, there was a stale odor and the carpet and other aspects weren't clean. There is little-to-no soundproofing of rooms, and the room doors slam shut noisily. The downstairs restaurant opened very briefly on Sunday, but nobody came and, after I came back from a 30-minute walk to the capitol, it was closed. Hopefully the renovation will address all these issues.

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AI-generated summary based on recent guest reviews

Rooms

Room quality varies: some renovated, spacious rooms offer balconies and comfortable beds, while others feel dated, have limited in-room tech/streaming, face brick walls or street noise, and rely on older HVAC with temperature limits or loud operation.

Related guest reviews

10

john o

Nov 10, 2025

·

Stayed 2 nights

Perfect location. Beautiful spacious room. Good bed.

8

Andrew

Nov 13, 2025

·

Stayed 1 night

No balcony. Old outdated room. Windows not sealed shut and loud noise outside. Nice helpful staff.

8

Reanna

Aug 25, 2025

·

Stayed 1 night

I didn't like the loud cars at night.

8

Naama

Nov 29, 2025

·

Stayed 3 nights

A good stay once I got a room with a view. The first room I was offered faced a brick wall 2 yards away, the next faced large air conditioning units, the third one was excellent with rooftop view.

10

Mary

Nov 3, 2025

·

Stayed 1 night

I will definitely be back I love the balcony it was the best part.

6

Rex

Jun 22, 2025

·

Stayed 2 nights

Beds were small, very uncomfortable, second full size bed was bouncy. Not good sleep, no menu in room, going through renovation, internet worked

8

Alex

Nov 4, 2025

·

Stayed 2 nights

I got one of the renovated rooms with balcony and it was awesome! The staff were friendly and helpful. The location was also great on a street with some good restaurants. The only downside was that the renovation was ongoing so there was a bit of construction related noise & activities happening during the stay. But they were quite considerate so I wasn't really bothered by it.

2

Jan

Nov 29, 2025

·

Stayed 3 nights

Room was too hot to sleep. Thermostats had limit at 68. Could not change to 67. It was a hot 68 in the room

8

Andreas

Apr 2, 2025

·

Stayed 5 nights

The hotel was okay, but nothing outstanding. The room was clean, but a bit outdated.

8

Margaret

Nov 6, 2025

·

Stayed 1 night

comfortable room , recently updated and remodeled. wish their nice big screen TV had system to go in and be able to stream shows by connecting to one's phone which many hotels offer......they isn't much to see these days on cable TV, would love if at least some breakfast items were available for early morning ( say 6:30 am) departures to train station

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating at the front desk and valet. A few guests noted slow responses or unfriendly encounters.

Related guest reviews

10

Gene

Aug 27, 2025

·

Stayed 2 nights

Alfreda was amazing.

10

Homayoon

Jun 3, 2025

·

Stayed 2 nights

As always Alfreda at the front desk was wonderful!

10

Dennis

May 10, 2025

·

Stayed 1 night

Great check in experience. Valet was outstanding. Made us feel very welcome.

6

Janet

Jul 3, 2025

·

Stayed 1 night

This is an ok hotel. It needs an update kind of old. The person at the front desk was not very friendly.

6

Andrea

Sep 15, 2024

·

Stayed 2 nights

This hotel has been under renovation for about 3 years. The black curtains make it look awful. Front desk was unoccupied for a while when we wanted to check out and check our bill. Kitchen staff was not helpful when we needed ice. Room staff was friendly and nice.

10

Brian

Nov 16, 2025

·

Stayed 2 nights

Clean and updated room. The staff is amazing.

2

Mukier

Feb 15, 2025

·

Stayed 1 night

Staff was rude

10

Cristina

Mar 2, 2025

·

Stayed 1 night

Staff were very welcoming, hospitable and forthcoming in addressing guests’ questions. Will visit again!

10

Jennifer

Oct 4, 2025

·

Stayed 2 nights

Staff was friendly and welcoming. Valet service was efficient. Lots of great restaurants and shops nearby and walkable.

10

April

May 20, 2025

·

Stayed 1 night

It was quiet and restful. Excellent area. Delicious restaurants nearby. Valet parking exceptional. Front desk exceptional.

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Location

Central downtown Shockoe Slip location that is walkable to restaurants, the Canal Walk, Main Street Station, and the Capitol. Some late-night street noise occurs.

Related guest reviews

10

john o

Nov 10, 2025

·

Stayed 2 nights

Perfect location. Beautiful spacious room. Good bed.

10

George

Mar 15, 2024

·

Stayed 1 night

Best place to stay downtown. Staff is great.

10

David

Mar 28, 2025

·

Stayed 2 nights

Vintage hotel in historic downtown. Everything functioned well. A great stay, would definitely stay here again.

10

Julianna

May 2, 2025

·

Stayed 1 night

Great location and value. Clean and friendly.

8

Luz

Jan 3, 2025

·

Stayed 4 nights

Location

10

Morgan

Oct 7, 2024

·

Stayed 3 nights

Grear location and beautiful rooms, easy parking near by and option to vallet if desired.

10

Maria Irene

Jun 10, 2025

·

Stayed 1 night

Walking distance to Main St Station, Canal walk, lots of restaurants around

10

Dorothy

Feb 6, 2024

·

Stayed 1 night

Stayed here for a work trip. I like this hotel as it is always clean, rooms are quiet, and staff is pleasant and helpful. Hotel is within walking distance to a number of local restaurants and the historic area of the city and government offices.

10

Lloyd

Jun 14, 2024

·

Stayed 2 nights

Beautiful hotel, amazing location!

10

AM

Jan 13, 2025

·

Stayed 1 night

I had an amazing stay in this beautiful historic building that was just a short walk from the trail and close to numerous restaurants and attractions. My evening was truly wonderful, and the check-in, check-out, and parking processes were all very easy.

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AI-generated summary based on recent guest reviews

Dining

The onsite restaurant draws mixed reviews: several guests loved the meals, but others experienced closures, limited hours, slow service, or cold food. Many alternative dining options are a short walk away.

Related guest reviews

8

Kari

Oct 7, 2024

·

Stayed 2 nights

Great location, staff was very helpful and nice, hotel and rooms definitely could use some updating, though. We ate breakfast once at the restaurant with good food and good service. There are parking garages across the street, so we didn’t use valet.

10

katherine m

May 13, 2025

·

Stayed 1 night

What a lovely downtown small hotel! Just what we were looking for. The balcony on the street was great- wonderful place to sit outside and watch the city go by. Also the restaurant was excellent- we had the best meal there. That is a little jewel connected to the hotel. Take advantage of it if you stay there.

10

Jovina

Dec 30, 2024

·

Stayed 2 nights

Terrific small boutique hotel right in the middle of a great downtown neighborhood. Really helpful and friendly staff and very good restaurant on premises. An excellent alternative to the big newer places around it.

8

Charlene

May 26, 2025

·

Stayed 2 nights

There was an horrible stitch when we walked in. The person at the desk seem to be immune to it. It spelled like mold or damp carpet. The restaurant was barely operational. We went down Saturday early afternoon and we were told we couldn’t order food because they had a large party they weren’t expecting. We went down at 11:35 PM on Sunday and we were told we couldn’t order food because the kitchen was closed. Only to find that 15 minutes later, they were serving food to another party. I really love this hotel the first time but this time I was mostly disappointed.

6

Carolyn

May 25, 2025

·

Stayed 2 nights

Great location and we like the room with a terrace, however it is a bit shabby. They are starting a renovation but it hadn’t reached the 4th floor yet. There is a restaurant on site now, which is a plus although the restaurant service is incredibly slow.

8

John

Feb 25, 2024

·

Stayed 1 night

Our room was excellent -- clean, large, well appointed, quiet, comfortable bed. The restaurant, which isn't run by the hotel, leaves a LOT to be desired. Service for breakfast was SLOW and the food was cold.

10

Mary

Mar 7, 2025

·

Stayed 2 nights

Such a friendly and efficient front desk! And the new restaurant serves FANTASTIC food.

10

nancy

Oct 25, 2024

·

Stayed 3 nights

Dining - food was wonderful, but no help in the restaurant . Meals took forever .

8

Alan

Mar 30, 2025

·

Stayed 2 nights

Pleasant stay. Loved balcony and bar.

10

Michelle

Sep 27, 2025

·

Stayed 1 night

I loved our stay at this hotel. The hotel is super nice and in a great area. It has a restaurant with great food and the hotel and restaurant staff were nice nice and helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $250	7 $257
8 $141	9 $184	10 $200	11 $200	12 $200	13	14 $454
15 $136	16 $158	17 $294	18 $202	19 $294	20 $242	21 $237
22 $170	23 $142	24 $147	25 $163	26 $158	27 $176	28 $176
29 $136	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
		1 $167	2 $212	3 $161	4 $171	5 $174
6 $136	7 $160	8	9 $205	10 $162	11 $176	12 $176
13 $143	14 $154	15 $172	16 $172	17 $164	18 $170	19 $177
20 $139	21 $154	22 $171	23 $170	24 $161	25 $170	26 $174
27 $136	28 $154	29 $172	30 $170	31 $166

The Berkeley Richmond, Outset Collection by Hilton

Prices for The Berkeley Richmond, Outset Collection by Hilton

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed, Mobility Accessible, Bathtub

Room, 2 Queen Beds

Junior Suite, 1 King Bed, Mobility Accessible, Bathtub

Room, 1 King Bed with Sofa Bed, Terrace

Junior Suite, 1 King Bed

Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

Deluxe Room, 1 King Bed with Sofa Bed

Junior Suite, 2 Queen Beds

Deluxe Room, Multiple Beds

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Terrace

Suite, 1 King Bed (Governors)

Room, 1 King Bed

Room, Multiple Beds, Terrace

Guest reviews of The Berkeley Richmond, Outset Collection by Hilton

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Berkeley Richmond, Outset Collection by Hilton

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