Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately USD 14.95 for adults and children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per accommodation, varying based on length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities including a registration desk, parking, public areas, rooms, and bathrooms. There is also a pool hoist on-site and stair-free paths to the entrance.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Middleton, just a 2-minute drive from the National Mustard Museum and 11 minutes from the University of Wisconsin-Madison. It is also conveniently situated near various attractions such as Capital Brewery (1.1 km), Pleasant View Golf Course (2.1 km), and West Towne Mall (4.8 km).

Is there a swimming pool at the property?

Yes, there is an indoor pool available, with access from 5:00 AM to midnight.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

Hilton Garden Inn Madison West/Middleton

Average nightly price at Hilton Garden Inn Madison West/Middleton by month, last 12 months (USD)
Month	Average price
January	$78
February	$84
March	$84
April	$163
May	$162
June	$110
July	$138
August	$121
September	$149
October	$164
November	$109
December	$77

What guests think

Across reviews of Hilton Garden Inn Madison West/Middleton, guests praise clean, quiet rooms, comfortable beds, friendly staff, and a convenient, walkable location near shopping and dining, while noting recurring issues with paid breakfast and intermittent pool or hot tub outages.

Service is often warm and accommodating, though multiple guests describe understaffed or unresponsive overnight front desks, slow check-ins, and poor handling of repeated fire alarms. Cleanliness earns frequent praise, but some reports mention shower hairs, stains or odors, and occasional maintenance disruptions like low shower pressure or temporary water shutoffs. Consider confirming amenity status and breakfast details before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on the pool and hot tub, which several guests found closed for repairs or too cold; others liked the pool and workout area when available. A few comments note the pool area can feel dark.

Related guest reviews

10

Ryan

Sep 3, 2025

·

Stayed 2 nights

Pool

8

Stephen

Feb 23, 2025

·

Stayed 1 night

We were not overly impressed with the made to order breakfast. Many of the food items like butter or yogurt were room temperature and the bread for making toast was stale. Everything else was fine and the staff were friendly and helpful but would not eat breakfast at this property again. It was also disappointing that the hot tub was down for repairs again.

4

Stevie

Oct 23, 2023

·

Stayed 1 night

No pool, no restaurant, no bar, loud guests. Would not recommend

8

Justin

Apr 26, 2024

·

Stayed 1 night

Unfortunately the pool heater was broken

10

Melissa

Apr 24, 2024

·

Stayed 1 night

Clean, modern hotel. Bed was very comfortable and room layout was nice - small couch with moveabke foot rest and “c” table was an excellent feature. Keurig coffee machine in the room was a nice feature as well. Pool area was nice, although the heater was broken the weekend of my stay. I was there for a weekend-long group event and the only negative about the stay was evening staff did not know how to control the temperature in our conference room and we asked a few times to have the overflowing conference room garbage emptied and no one came. The day time staff did an excellent job, and remedied things right away in the morning.

8

Vicki

Jan 2, 2025

·

Stayed 2 nights

Pool area is dark, not very clean. Pool towels are size of hand towels and bad quality. Hot tub was down and we were not told at booking. Very disappointing. Broken chair in room. Paper products in room extremely low quality. So much so my 6 yr old grandson commented. Loved shower products. Most staff on their phones every time we walked through.

8

Jim

Oct 16, 2023

·

Stayed 2 nights

Staff was very friendly and helpful. Only downside was pool waa closed for repairs but they had a solution for it. Woild definitely stay there agaim!

10

Alyson

Aug 12, 2024

·

Stayed 2 nights

The staff was helpful, room was clean, pool was well taken care of. The only downfall was the pool was really cold, but my kids didn't mind.

8

Kay

Oct 21, 2024

·

Stayed 1 night

The room was very clean. Hot tub was not in service- would have appreciated knowing this before we got there. It wouldn't have changed where we stayed, but would have changed our timeline. Minor disappointment.

8

JUDITH

Feb 4, 2024

·

Stayed 1 night

The pool area and work out center were very nice. We will stay here again if in the area.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe the hotel and rooms as very clean and well maintained. Some report lapses such as hairs in showers, odors or stained carpets, and inconsistent housekeeping.

Related guest reviews

10

Linda

Oct 23, 2025

·

Stayed 1 night

The room was very clean, the staff are always super friendly and check in and out are easy.

4

Jianzhao

May 12, 2025

·

Stayed 1 night

the room is smell

4

chris

Jul 9, 2024

·

Stayed 4 nights

We've stayed here several times over the last two years but decided its time to use a new hotel. The house keeping is a problem. They dont have, or choose to not use, mattress pads on the beds. Also (the big one), they dont use sheets. You have a fitted sheet on the mattress then a quilted blanket. As there are no quilted blankets on the service carts I assume they dont get changed between guests...Yuck. Our room was on the second floor where apparently the staff hangs out to sit for long periods looking at their phone. Management must have changed. Its not the same hotel were used too.

8

Dana

Oct 13, 2025

·

Stayed 1 night

Very clean but have to pay for breakfast

10

Bryan

May 7, 2025

·

Stayed 1 night

The front desk was really helpful, especially when I needed a box to carry home some awards from an event we attended nearby. The room was clean and extremely comfortable. We were so impressed with the well-designed storage areas, drawers, charging ports, and more. The bathroom was modern, clean and beautiful. I can't say a bad thing about this place.

4

Erin

May 17, 2024

·

Stayed 1 night

Carpets had multiple large stains as well as the box frame of the bed. You can hear everything your neighbors are saying in the next room at normal speaking volumes. Nice location and safe area.

4

Thomas

Oct 27, 2024

·

Stayed 1 night

Poor check in. Room wasn’t clean and had to move to another. A/C in that room was very noisy.

8

Christopher

Oct 5, 2025

·

Stayed 3 nights

The overall stay was good. I did find a pubic hair in my shower. I washed it down. Then found another hair. Not sure why it’s hard to see hairs. They were dark in color on a white tub. The breakfast buffet was empty at 9:30. The server said we are closing. I looked at my watch. He said they would make whatever o wanted. Makes me not want to buy breakfast in advance. Also are waffles and pancakes not included in the buffet. I asked the cook for a waffle and he told me to ask the server. I had enough so I didn’t even bother. Can’t forget about the green bananas.

10

Kristie

May 11, 2025

·

Stayed 1 night

Very clean, and walkable to all the shops!

10

Nina

Oct 1, 2025

·

Stayed 1 night

Very clean, friendly and close to the convention I was attending.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet, spacious, and comfortable with thoughtful layouts and ample charging points. Some guests note thin walls or early morning outside noise, slick tubs or low water pressure, and bedding that feels worn.

Related guest reviews

8

Carol

Feb 5, 2025

·

Stayed 1 night

Very nice staff and room was clean and very comfy. Only issue was the water pressure in the shower. It was VERY low - like taking a shower under a garden hose. I hope they will fix this, then the place would be perfect.

10

Lauren

Jul 26, 2025

·

Stayed 2 nights

Rooms were spacious and comfortable.

10

Theo

Nov 21, 2025

·

Stayed 1 night

Check-in called me by name the next time they saw me. Clean, quiet room with comfortable bed.

10

Bryan

May 7, 2025

·

Stayed 1 night

The front desk was really helpful, especially when I needed a box to carry home some awards from an event we attended nearby. The room was clean and extremely comfortable. We were so impressed with the well-designed storage areas, drawers, charging ports, and more. The bathroom was modern, clean and beautiful. I can't say a bad thing about this place.

4

Erin

May 17, 2024

·

Stayed 1 night

Carpets had multiple large stains as well as the box frame of the bed. You can hear everything your neighbors are saying in the next room at normal speaking volumes. Nice location and safe area.

10

Ruth

Nov 7, 2023

·

Stayed 3 nights

Our 3rd time here and will return again. Might get some pillows that are not so soft that they can be folded over several times to work.

6

chris

Oct 23, 2024

·

Stayed 2 nights

About what you would expect from a moderate hotel in the chain. In a very convenient location as restaurants and shopping are 1 minute walk. Only downside is the beds and bedding need refreshed.

8

Carol

Oct 8, 2023

·

Stayed 3 nights

Rooms well insulated so very quiet. Only 1x heard another voice in hallway/other room and that was over 3 nights. However, our room was one floor above the area where garbage trucks collected dumpsters for the properties in the area so Monday at 5, 545 and 630 was noisy! Pool was not available and they offered us 'sister properties' pools we could use - no thanks not traveling to another property to use a pool which was disappointing. Charge for breakfast a little much and years ago it was included in price.

8

Kenneth

May 11, 2025

·

Stayed 1 night

Shower/tub is very slick and is aimed downward. This makes showering extremely perilous.

10

Michelle

Sep 8, 2025

·

Stayed 3 nights

Good location for the price. Easy access to the beltway and University Ave which makes it easy to get to anywhere. Also walkable to the outdoor mall with lots of food options. Property was clean and well maintained. Rooms were quiet. Family friendly.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and accommodating, with shout-outs for helpful front-desk team members and flexible check-ins. However, recurring complaints cite understaffed or unresponsive overnight desks, slow or problematic check-ins, billing errors, and poor handling of repeated fire alarms.

Related guest reviews

10

Khayyona

Jul 19, 2023

·

Stayed 2 nights

Hannah was amazing. I had a long ride by myself with three littles and i thought check in would be a nightmare. Hannah made it quick and easy. There were things we requested like an extra pillow and blanket and even a bug garbage bag to keep our dirty clothes in and the not only grnated the request she did it with a smile. We stayed the weekend for a Little league tourney and she was extremely nice to all of our boys! If we ever have to come back to Middleton, we will def book again. Thank you Hannah, from one tired momma!

4

Luke

Jul 13, 2025

·

Stayed 5 nights

One night the fire alarm kept going off. Spent most of the night standing outside cause they didn’t know how to reset it. No fire. Other night there some ladies fighting on the third floor waking everyone up. There were 2 drunk men roaming the lobby one evening . No one tending the front desk to help to get them to leave.

10

Jane

Dec 31, 2025

·

Stayed 1 night

The staff were so sweet and welcoming.

6

Karly

Apr 16, 2023

·

Stayed 2 nights

Recently stayed staff at check in and first day were amazing. Super friendly and accommodating. Front desk attendant at check out was not at all. We were given breakfast vouchers if we signed up for Hilton honors program. We ate the breakfast attendant asked and we said we have the vouchers but she never asked to see them. We threw everything away and were outside of the hotel loading our car. This is when they came out to our vehicle and demanded we give the vouchers which would have been no problem 15 mins before when they asked if we had them and we said yes but never needed to see them. The front desk attendant told us finally it was their mistake and no worries only for us to get a hour down the road and have a new invoice emailed to us showing they charged my card for the breakfasts anyway.

10

Julia

Oct 7, 2023

·

Stayed 1 night

Nice property with friendly staff. Let us check in 2 hours early.

8

Diane

Sep 9, 2024

·

Stayed 1 night

When I tried to pay a tip for the breakfast in cash, they said they don't take cash. I refused to put a $3 tip on a credit card for the room. Also, when I first checked in, they gave me a key to a room that was already occupied. That was a little scary. I had to wait on the floor for the desk person to come up with a different key to a different room.

10

Paul

Jan 28, 2023

·

Stayed 1 night

Staff was very attentive

4

Ellen

Jul 12, 2025

·

Stayed 1 night

I gave staffing a "terrible" rating because although we had THREE separate fire alarms last night (the first of which had everyone out on the driveway at 3 a.m., the next had us halfway into our shoes before it stopped, and the third was two cruel blasts at 5:45 a.m.) we never saw one staff person come outside to explain anything. The only way we knew we could go back in was because other people started walking past the lone staffer at the front desk, and she didn't stop them. Also, one check-in person at a busy time (5:00 pm on a Friday) made for very slow check-in.

10

Dalena

Aug 25, 2025

·

Stayed 3 nights

The front desk was difficult to get a hold of at one point. Although it was during overnight hours, the expectation was that it was open 24 hours and it did not seem like that was the case. Myself and another guest waited over 20 minutes to find someone. Even after knocking on the employee door and calling the front desk.

10

Janine

Sep 23, 2025

·

Stayed 1 night

Staff very friendly and helpful ( Micheal front desk)

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AI-generated summary based on recent guest reviews

Location

The location is praised as walkable to Greenway Station shops and restaurants and convenient to the beltline/University Avenue, arenas, and conventions.

Related guest reviews

10

Carolyn

Jul 29, 2023

·

Stayed 1 night

It was within walking distance of nice restaurants and a shopping district!

8

John

Sep 24, 2024

·

Stayed 1 night

Clean, easy to locate and close to food and shopping.

8

Tammie

Apr 29, 2024

·

Stayed 1 night

Close to good shopping

10

Richard

Jun 25, 2023

·

Stayed 1 night

great area and clean.

10

Kristie

May 11, 2025

·

Stayed 1 night

Very clean, and walkable to all the shops!

8

chris

Jul 18, 2023

·

Stayed 2 nights

Hotel is very clean and located adjacent to Greenway shopping area. Walkable to restaurants, shops and walking paths. People are nice and always helpfull.

10

Chiwen

Aug 24, 2025

·

Stayed 1 night

Great location.

10

Deborah

Sep 6, 2023

·

Stayed 2 nights

We were in town for a tournament at the Capital Ice Arena and this location was perfect. Plus, it is close to a lot of dining and shopping. The hotel was very nice. The staff was great. And our room was clean and as described. We will use them again when in the area.

10

Michelle

Sep 8, 2025

·

Stayed 3 nights

Good location for the price. Easy access to the beltway and University Ave which makes it easy to get to anywhere. Also walkable to the outdoor mall with lots of food options. Property was clean and well maintained. Rooms were quiet. Family friendly.

10

William T

Apr 26, 2023

·

Stayed 1 night

Location and cleanliness .

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary and feedback is mixed: some enjoyed made-to-order items, but several found the buffet limited or poorly managed, with service missteps and billing or tipping frustrations.

Related guest reviews

6

Keyling

May 27, 2024

·

Stayed 1 night

The breakfast service is terrible,

10

Kathy

Jun 29, 2025

·

Stayed 5 nights

Very clean and well maintained room. Staff, very friendly and helpful. The breakfast was very good and eggs were made perfect. The atmosphere was very pleasant and clean. The facility smells good and pleasant.

8

Stephen

Feb 23, 2025

·

Stayed 1 night

We were not overly impressed with the made to order breakfast. Many of the food items like butter or yogurt were room temperature and the bread for making toast was stale. Everything else was fine and the staff were friendly and helpful but would not eat breakfast at this property again. It was also disappointing that the hot tub was down for repairs again.

8

Dana

Oct 13, 2025

·

Stayed 1 night

Very clean but have to pay for breakfast

8

Jon

Mar 11, 2025

·

Stayed 1 night

Solid place, disappointing that they don’t even have coffee available for guests in the morning. But otherwise a clean and comfortable place.

8

Christopher

Oct 5, 2025

·

Stayed 3 nights

The overall stay was good. I did find a pubic hair in my shower. I washed it down. Then found another hair. Not sure why it’s hard to see hairs. They were dark in color on a white tub. The breakfast buffet was empty at 9:30. The server said we are closing. I looked at my watch. He said they would make whatever o wanted. Makes me not want to buy breakfast in advance. Also are waffles and pancakes not included in the buffet. I asked the cook for a waffle and he told me to ask the server. I had enough so I didn’t even bother. Can’t forget about the green bananas.

10

Jared

Jun 30, 2025

·

Stayed 1 night

Nice place. Only bummer was to have to pay for breakfast. We got McDonald's for almost half the price.

6

Karly

Apr 16, 2023

·

Stayed 2 nights

Recently stayed staff at check in and first day were amazing. Super friendly and accommodating. Front desk attendant at check out was not at all. We were given breakfast vouchers if we signed up for Hilton honors program. We ate the breakfast attendant asked and we said we have the vouchers but she never asked to see them. We threw everything away and were outside of the hotel loading our car. This is when they came out to our vehicle and demanded we give the vouchers which would have been no problem 15 mins before when they asked if we had them and we said yes but never needed to see them. The front desk attendant told us finally it was their mistake and no worries only for us to get a hour down the road and have a new invoice emailed to us showing they charged my card for the breakfasts anyway.

8

Diane

Sep 9, 2024

·

Stayed 1 night

When I tried to pay a tip for the breakfast in cash, they said they don't take cash. I refused to put a $3 tip on a credit card for the room. Also, when I first checked in, they gave me a key to a room that was already occupied. That was a little scary. I had to wait on the floor for the desk person to come up with a different key to a different room.

8

jo

Oct 23, 2023

·

Stayed 3 nights

No complimentary breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $216	10 $227
11 $115	12 $116	13 $165	14 $209	15 $156	16 $255	17 $266
18 $196	19 $122	20 $230	21 $146	22 $135	23 $340	24
25 $143	26 $139	27 $212	28 $158	29 $181	30 $193	31 $125

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $124	3 $130	4 $138	5 $128	6 $267	7 $267
8 $128	9 $136	10 $164	11 $272	12 $260	13 $256	14 $260
15 $193	16 $128	17 $134	18 $128	19 $128	20 $127	21 $128
22 $124	23 $127	24 $124	25 $128	26 $128	27 $276	28 $273
29 $124	30 $124

Hilton Garden Inn Madison West/Middleton

Prices for Hilton Garden Inn Madison West/Middleton

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Jetted Tub

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll in Shower)

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed (Walk in Shower)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible (Hearing)

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed with Sofa Bed

Guest reviews of Hilton Garden Inn Madison West/Middleton

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Madison West/Middleton

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