Is parking available at the property?

Free self-parking is available on-site, including designated spaces for RVs, buses, and trucks.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 5:30 AM, and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of $5.00 per person (one-way) and $3.00 per child (one-way). Shuttle services are available 24 hours, and arrangements should be made in advance.

What accessibility features are available for guests with disabilities?

The property features a stair-free path to the entrance, but is not wheelchair accessible. There are upper floors accessible only by stairs.

What is the location of the hotel in relation to nearby attractions?

The hotel is located near Norfolk International Airport, approximately 1.5 miles away. Nearby attractions include Norfolk Premium Outlets (1.3 miles), Norfolk Botanical Garden (1.4 miles), and Waterside District (6.4 miles).

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room using existing bedding.

Econo Lodge Norfolk Airport Hotel in Norfolk

Average nightly price at Econo Lodge Norfolk Airport by month, last 12 months (USD)
Month	Average price
January	$56
February	$57
March	$66
April	$68
May	$87
June	$84
July	$92
August	$77
September	$62
October	$101
November	$85
December	$80

What guests think

Across reviews of Econo Lodge Norfolk Airport, stays largely skew negative, though a few guests note basic comforts, occasional politeness from staff, and the handy airport location, while overall value is frequently described as low for the property’s condition.

Sanitation concerns are common, including roaches, dirty linens and bathrooms, lingering smoke smells in non smoking rooms, and sporadic reports of other bugs. Frequent maintenance problems include non working TVs, missing shower curtains or smoke alarms, faulty locks and AC, and noticeable disrepair or noise. Service issues often involve unexpected fees or cash only demands, difficulty getting help or room changes, and breakfast missing despite being advertised. Expect a very basic, low budget stay with significant trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

6

Samuel D

Jul 18, 2024

·

Stayed 3 nights

Bathroom had peeling paint over the tub, the light over the bed didn't work, stairs up to the second level were cracked and heaving presenting a trip hazard....should have lamps on the night tables....overall a shoddy place. The staff was very good though.

6

Kennedy

Mar 18, 2025

·

No elevator

2

James

May 24, 2024

·

Stayed 1 night

The spreads were so dirty, dingy, the floor had paint splattered all over it there were holes in wall. Tv didn’t work. The clerk told us our credit card had declined and we needed to pay we immediately checked with credit card which showed we had paid in full. Clerk charged $5.00 service charge we have no idea why. Needed shuttle to airport scheduled it for 9am went to office next morning and told shuttle wasn’t running til 10, we called taxi which was cheaper than they were charging for shuttle. Advertised breakfast included, sign in lobby no breakfast.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews repeatedly cite roaches, dirty linens and towels, unclean bathrooms, mold, and smoke odors in non smoking rooms; a few mention bed bugs. Housekeeping is often described as poor or absent.

Related guest reviews

2

Irvenia

Jun 19, 2024

·

Stayed 2 nights

First off the room had roaches,dirty,holes in the sheets

2

Akash

Jul 28, 2024

·

Stayed 1 night

No wifi , bed bugs in the hotel

2

Brandon

Aug 18, 2025

·

Stayed 1 night

Roaches in the bed and all over the floor. Smelt horrible. No shower handle. Towels were stiff and hard.

2

Andre

Aug 11, 2025

·

Stayed 2 nights

Do. Not. Stay here. It is a literal roach motel. I don’t expect a whole lot from places like this; I’m aware of what I booked. But I DO expect the rooms to be free of roaches; it is INFESTED. The first room they gave had roaches on the bed and a busted smoke alarm. Changed rooms and this time, there was no smoke alarm at all. I killed five roaches before I went to sleep, and couldn’t sleep peacefully because I was afraid that I’d be covered in them. Woke up and killed more roaches. Again, THIS ‘MOTEL’ IS LITERALLY CRAWLING WITH ROACHES EVERYWHERE. I literally skipped showering before my flight just to leave that place; woke up and found TWO roaches in the bathtub itself. The linens appeared clean, but honestly I wouldn’t be surprised if they’ve never been washed. The ‘comforter’ certainly hasn’t. The towels and wash clothes were dingy and filthy. I didn’t even want to use them because I wasn’t sure if they’d never been washed or were just dingy. Felt disgusted and literally went and bought a towel and wash clothe from Walmart down the street. The bathroom was also filthy. Looked like the toilet seat had never been cleaned, the shower was gross and dirty. One of the staff was an a-hole about resetting my room key. Interrogated me and then demanded the room key, fixed it, and threw it back at me because it was the middle of the night before storming off. This is your job dude. SHUT THIS PLACE DOWN AND GET IT OFF EXPEDIA. The place honestly needs to be shut down,

2

Beatriz

Jul 10, 2025

·

Stayed 1 night

I am writing to express my extreme disappointment and outrage regarding the conditions of room during my stay from 7/4/25 - 7/5/25. My family and I discovered a significant bug infestation throughout the room, which has made our stay unbearable and directly led to our baby receiving multiple bites, consistent with bed bug bites. Upon discovering the bugs, I immediately documented the issue with clear photographs and videos. These visuals show numerous bugs on the mattress, bedding, and furniture. The room had a broken mirror, missing microwave and there was supposed to be a mirror above the sink which was missing. Even more distressing was the hotel's response when I contacted the front desk on 7/5/25 at 7:09am. When I reported the severe bug problem and the bites on my baby, the woman I spoke with, with a middle eastern accent, refused to offer any assistance or alternative accommodation. I was explicitly told that I would still be charged for the room, and then she passed the phone to her husband who unprofessionally hung up on me. after multiple attempts to get their names, they refused to disclose this. This behavior is not only unhelpful but deeply disrespectful and completely unacceptable for a hospitality establishment. Due to the unsanitary and frankly horrifying conditions, and the severe lack of customer service the staff, I recommend to avoid this location.

2

Dalina

Jun 5, 2025

·

Stayed 1 night

"I recently had a distressing experience at a hotel that fell short of basic cleanliness and maintenance standards. Upon entering my room, I was dismayed to find evidence of poor housekeeping, including a significant cockroach infestation and visible signs of drug paraphernalia on the floor. Furthermore, the toilet was malfunctioning and refused to flush, exacerbating the unsanitary conditions. The bedding was also in disrepair, with noticeable burn holes on the blanket. When I attempted to address the issue with the hotel staff, I was met with confusion and a lack of transparency regarding payment procedures. Despite having paid for my stay online via credit card, the staff member at the front desk claimed that my payment had not been processed and demanded that I pay in cash or via Cash App. This was particularly perplexing given that both my bank and the booking platform confirmed the successful transaction. The situation escalated when I was subsequently locked out of my room and forced to vacate the premises, leaving me with no choice but to relocate my belongings. Although the booking company has since initiated a refund, the processing time of 5-7 business days has left me without accommodations and facing significant inconvenience. In light of this experience, I strongly suggest that the hotel management prioritize addressing the cockroach infestation and overall cleanliness of the property. Allocating resources towards pest control

2

Irvin

Sep 17, 2023

·

Stayed 2 nights

Roaches in room

2

Heather

Jul 27, 2025

·

Stayed 1 night

This hotel was filthy inside and out. My daughter rinsed her feet in the tub and used the bathmat to walk across the floor because she want to walk on it bare footed. Half way across the room, the bathmat was black! The bedding was stained, had burn holes, and hair stuck to the sheets. The staff was rude and unhelpful. The late night window required you to yell into a ring doorbell over the street noise and she refused to come to the window. The TV didn’t work and when I called the hotel from my cell inside the room, the man continued to yell at me that wouldn’t help me. After 45 minutes of this ordeal, I booked another hotel and we left. Shame on me for not reading the reviews but we were in a hurry after our flight delayed to the next day. I count on Hotels.com for at least decent rooms and was caught off guard this time. Do NOT stay here and I highly recommend this hotel be removed as an option on the site.

2

Jordan

Sep 19, 2025

·

Stayed 4 nights

Roaches, dirty sheets, stained towels, mold in shower, sticky countertops. Book at your own risk.

2

Dustin

Sep 13, 2025

·

Stayed 7 nights

Checked out almost immediately after checking in. Garbage throughout the room, rotten food remnants in sink, cigarette burns in linens inside a non smoking room, mysterious stains on pillow cases. DO NOT STAY HERE

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with frequent maintenance issues—non working TVs, missing shower curtains or smoke alarms, faulty locks and AC—and some noise. A few guests found the beds acceptable.

Related guest reviews

6

Samuel D

Jul 18, 2024

·

Stayed 3 nights

Bathroom had peeling paint over the tub, the light over the bed didn't work, stairs up to the second level were cracked and heaving presenting a trip hazard....should have lamps on the night tables....overall a shoddy place. The staff was very good though.

6

Cassandra

Oct 26, 2024

·

Stayed 1 night

This was your typical "no frill" motel. A friend and I only utilized the room for a few hours before having to be dropped off at the airport. Aside from cigarette burns on the comforters and sheets (in a non-smoking room), cracks and holes in the walls and doors, stains in the bath tub and ceiling, the TV not being able to turn off, smoke detector dangling from the ceiling, no water pressure from the sink, and killing a roach....the bed was at least bed bug free and comfortable for a couple hours.

2

Gerrod

Jun 12, 2024

·

Stayed 1 night

1st room that was giving was dirty and had a bad smell and was also missing a door in the bathroom

2

Samantha

Jul 28, 2025

·

Stayed 2 nights

There was no slower curtain. The sheets were filthy. The ac didn’t work and when you tried to contact the front desk no one would answer. After helping move our daughter from SC to Norfolk with the NAVY we just wanted to rest and it was so disgusting we couldn’t rest. I’ve been workin with Expedia to cancel our 2nd night because we were definitely not staying there and tweeting to get our money back. But these people will not answer the phone for them either. This is definitely the worst place we have ever stayed. I would never recommend this place to anyone ever!

2

Hermione

May 25, 2025

·

Stayed 1 night

T.v. looked liked someone punched it. Lights were out. Asked for another room, was told no more available. Seedy activities in the parking lot.

2

Lou

Feb 28, 2024

·

Stayed 1 night

Rude and snotty clerk - telling me how great the room was. Supposed to be non- smoking. Someone had smoked in there. Paint peeling and dirty counters and floor. Good water pressure.

2

Vincenzo

Jun 26, 2024

·

Stayed 2 nights

Toilet was not working. I asked several times within a three day span and they never sent no one to come fix. It asked to be moved to room when they clearly had other rooms available and still wouldn’t move me.

4

Uttam

Jul 5, 2025

·

Stayed 1 night

There was a car alarm every 10 minutes to disturb the morning sleep from 6:15 am onwards till 10 am… couldn’t sleep. No electric for TV or lights near wash basin areas, bathroom door didn’t close properly. They downgraded our reservation even when I assured them calling ahead and requesting my CC about coming to the motel little late around 12ish. They gave our confirmed room of double bed to some other customers the front desk says. Had to go out to fetch morning tea/coffee which is supposed to be there… although they advertised about free morning breakfast. They charged the same amount in cash. No good for 1 night for close to 200 bucks … a total rep off.

2

Kelly

Jul 31, 2025

·

Stayed 1 night

Let's start with the good. It's close to the airport. The room had a microwave and mini fridge. Now for the bad. The television did not work, and even if it had there were no batteries in the remote. Both bedspreads had several cigarette burns. Each bed only had one pillow. And my favorite...... there was no shower curtain????? How does that happen??? I've stayed at much nicer hotels for less money! I would have left and went to another hotel if i hadn't just driven 10 hours.

6

jalisa

Jul 30, 2025

·

Stayed 1 night

My tv wasn’t working in the room, I called the front desk he said he couldn’t do anything and the owner had left. I asked could he switch my room and he said I would have to wait until the owner returns

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feedback is largely negative, with reports of rudeness, unresponsiveness, added fees or cash only demands, and difficulty changing rooms or getting refunds. A few guests encountered polite or helpful staff.

Related guest reviews

2

Esau

Jan 18, 2024

·

Stayed 2 nights

I returned back to my room around 11pm and the keys did not work for my room to get in. I went to the front office and there was a sign that said “will return in 15 minutes” I waited over an hour and no one returned. I had to spend a night at another hotel and spend more money. The following morning the owner said I would be refunded for that night stay. It’s been since Dec.26 and I have still not received my refund.

2

Feeras

Sep 4, 2023

·

Stayed 1 night

By far the worst experience in a hotel EVER. Tried to sneak in charges not on the website, tried to charge me EXTRA for a non smoking room. No one around at check in time and management staff very very rude. They were cooking their cultural cuisine in the back so the whole lobby smelled terrible. When I got to the room it smelled like WEED even though it was non smoking. The remote didn’t work unless you stood up next to the tv and pointed it behind the screen. I went to call the front desk you can’t. So I called from an outside line and all you get is a busy signal though there are no phones ringing.

2

Shawnika

May 2, 2025

·

Stayed 1 night

My stay was terrible the front desk worker was rude and you can barely understand her soon as I walked in my room you could see the dirt stains on the sheets and pillow cases I went to the front desk and asked for clean sheets and the lady act like she was mad and offered me a refund why would you offer a refund instead of trying to accommodate your guest she was upset because I took the dirty linen off the bed and said she couldn’t resell the room because I had messed it up it was no wash cloths the microwave was dirty the refrigerator was filthy I had to buy my own bag of ice it’s just a waste of money after already having to pay for the room I would not recommend at all this is my 2nd time going and this time was worst than the first but I will never go back having to have my room door open so I could deep clean the room was just crazy to me they literally put no effort into cleaning then when I checked out they didn’t even take the sheets off that I had used just went and made the bed up

4

Rayburn

May 25, 2024

·

Stayed 1 night

The bathroom door was broke the bathroom roof had a hole in it and it was leaking I didn't get no soap for the for the room I didn't get any courtesy cups for the room the price had changed from the price online they add an additional $15 when I got there very inconvenient wanted it in cash

6

Joseph

Sep 18, 2025

·

Stayed 3 nights

The staff were helpful and polite, you get what you pay for. The facility was a little worn out, and there were a few creepy crawlers.

2

Royal

Nov 18, 2024

·

Stayed 1 night

One of the rooms was all boarded up and looked like a car had driven into it. I had paid for my room online when I made my reservation. However, I was charged $3.50 when I checked in.

2

Dalina

Jun 5, 2025

·

Stayed 1 night

"I recently had a distressing experience at a hotel that fell short of basic cleanliness and maintenance standards. Upon entering my room, I was dismayed to find evidence of poor housekeeping, including a significant cockroach infestation and visible signs of drug paraphernalia on the floor. Furthermore, the toilet was malfunctioning and refused to flush, exacerbating the unsanitary conditions. The bedding was also in disrepair, with noticeable burn holes on the blanket. When I attempted to address the issue with the hotel staff, I was met with confusion and a lack of transparency regarding payment procedures. Despite having paid for my stay online via credit card, the staff member at the front desk claimed that my payment had not been processed and demanded that I pay in cash or via Cash App. This was particularly perplexing given that both my bank and the booking platform confirmed the successful transaction. The situation escalated when I was subsequently locked out of my room and forced to vacate the premises, leaving me with no choice but to relocate my belongings. Although the booking company has since initiated a refund, the processing time of 5-7 business days has left me without accommodations and facing significant inconvenience. In light of this experience, I strongly suggest that the hotel management prioritize addressing the cockroach infestation and overall cleanliness of the property. Allocating resources towards pest control

2

Shubham

Sep 1, 2025

·

Stayed 2 nights

DO NOT BOOK THIS STAY!! This is the worst possible property ever. The stay was so disgusting, dirty, poorly maintained. Our room had tons of mold on the ceiling, roaches everywhere (we spotted almost 8), broken chairs, dirty bedsheets, bathroom door had a huge hole in it AND the property owner/manager was incredibly rude and inappropriate with us. As soon as we checked in to our room, we noticed all of the above problems and went to them asking for a room change. They did not stating that they didnt have any more rooms (their website did say they have rooms available). We contacted Expedia for a change of stay at that instant itself but were met with threats from the property manager asking us to leave in the next 30mins, else he would call the cops. All this was also happening at 12:30am since we had a late check in. The hotel owner started calling us again and again asking us to leave since we broight up the issue with expedia. He started cursing and abusing. We couldnt leave at that moment since expedia’s relocation team couldnt find another property for us so were asked to stay just for the night. We did the same and upon checking out as soon as we could the next morning, the owner again called and started cursing saying he wouldnt agree with expedia on giving us a refund. We finally got the refund for our entire stay but had to go through so much trauma, unhygienic conditions and absolutely horrible behavior from the staff. PLEASE PLEASE DO NOT BOOK THIS STAY

2

Marvine

Aug 30, 2025

·

Stayed 1 night

My husband got to the place and there was no staff. He call multiple times, waited for a while and no answers. No one was there to help him. He end up leaving for a different hotel.

2

Heidi

Jun 21, 2025

·

Stayed 2 nights

Staff member demanded cash with the statement of the card machine needing to be replaced. Staff was super rude.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Norfolk Airport and major roads. Some guests felt the surrounding area and on property activity were rough or unsafe.

Related guest reviews

10

steven

Oct 20, 2025

·

Stayed 4 nights

very safe

2

Raymond

May 19, 2024

·

Stayed 1 night

The dirtiest, smelliest, dysfunctional roach motel in that area. You get what you pay for though... Cigarette burns in the bedding, stains on the sheets, TV had no sound, room smelled like mold and a mixture of curry seasoning and smoke... But at least the lights from the paramedic vehicle and commotion next door was soothing...Not next door as in the property next door...literally the room next door. I can only imagine it was an OD. Even if you're on a super-tight budget, stay somewhere else.

2

lori

May 18, 2024

·

Stayed 1 night

Rude front desk people. Awful area. I will never stay here again

2

Joshua

May 27, 2024

·

Stayed 1 night

The property is in disrepair. The TV didn’t work, and, it looked like there were prostitutes working on the property.

2

Telly

Aug 9, 2023

·

Stayed 1 night

Attendant didn't refund my money after complaints. I didn't stay sleep in car . It felt safer that room !!!

2

Hermione

May 25, 2025

·

Stayed 1 night

T.v. looked liked someone punched it. Lights were out. Asked for another room, was told no more available. Seedy activities in the parking lot.

2

James

May 24, 2024

·

Stayed 1 night

The spreads were so dirty, dingy, the floor had paint splattered all over it there were holes in wall. Tv didn’t work. The clerk told us our credit card had declined and we needed to pay we immediately checked with credit card which showed we had paid in full. Clerk charged $5.00 service charge we have no idea why. Needed shuttle to airport scheduled it for 9am went to office next morning and told shuttle wasn’t running til 10, we called taxi which was cheaper than they were charging for shuttle. Advertised breakfast included, sign in lobby no breakfast.

4

Uttam

Jul 5, 2025

·

Stayed 1 night

There was a car alarm every 10 minutes to disturb the morning sleep from 6:15 am onwards till 10 am… couldn’t sleep. No electric for TV or lights near wash basin areas, bathroom door didn’t close properly. They downgraded our reservation even when I assured them calling ahead and requesting my CC about coming to the motel little late around 12ish. They gave our confirmed room of double bed to some other customers the front desk says. Had to go out to fetch morning tea/coffee which is supposed to be there… although they advertised about free morning breakfast. They charged the same amount in cash. No good for 1 night for close to 200 bucks … a total rep off.

2

Kelly

Jul 31, 2025

·

Stayed 1 night

Let's start with the good. It's close to the airport. The room had a microwave and mini fridge. Now for the bad. The television did not work, and even if it had there were no batteries in the remote. Both bedspreads had several cigarette burns. Each bed only had one pillow. And my favorite...... there was no shower curtain????? How does that happen??? I've stayed at much nicer hotels for less money! I would have left and went to another hotel if i hadn't just driven 10 hours.

6

Marsha

May 8, 2024

·

Stayed 1 night

We got into Virginia late in an emergency and that was the first hotel close to the freeway, holes in doors and shower wall that separated our room from the next one. The room was super clean!!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently unavailable despite being advertised, and options are minimal when provided. No consistent on site dining is mentioned.

Related guest reviews

2

Elias

Aug 14, 2023

·

Stayed 2 nights

The bathroom was dirty, and we decided to rent this hotel cuz the breakfast was include we call and they said they don’t have any breakfast. Like if you guys don’t do breakfast you should probably take it out the page where it clearly says you guys do breakfast. I’m really disappointed

6

Maria Gabriela

Jul 15, 2024

·

Stayed 3 nights

They didn’t have breakfast at all which said was included in multiple websites and tourist guides with hotels listed. It worked as we ended up not really staying in the room much. Only the bathroom lights worked and there was hair around the bathroom when we got there. Other than that it was fine comfortable bed. Staff is friendly.

2

James

May 24, 2024

·

Stayed 1 night

The spreads were so dirty, dingy, the floor had paint splattered all over it there were holes in wall. Tv didn’t work. The clerk told us our credit card had declined and we needed to pay we immediately checked with credit card which showed we had paid in full. Clerk charged $5.00 service charge we have no idea why. Needed shuttle to airport scheduled it for 9am went to office next morning and told shuttle wasn’t running til 10, we called taxi which was cheaper than they were charging for shuttle. Advertised breakfast included, sign in lobby no breakfast.

4

roger

Jul 7, 2024

·

Stayed 1 night

An extra service fee was added upon check in. Advertised free breakfast had not been available since covid. Bedsheet in our non-smoking room had a burn hole in it.

4

Uttam

Jul 5, 2025

·

Stayed 1 night

There was a car alarm every 10 minutes to disturb the morning sleep from 6:15 am onwards till 10 am… couldn’t sleep. No electric for TV or lights near wash basin areas, bathroom door didn’t close properly. They downgraded our reservation even when I assured them calling ahead and requesting my CC about coming to the motel little late around 12ish. They gave our confirmed room of double bed to some other customers the front desk says. Had to go out to fetch morning tea/coffee which is supposed to be there… although they advertised about free morning breakfast. They charged the same amount in cash. No good for 1 night for close to 200 bucks … a total rep off.

2

harvey

Sep 7, 2023

·

Stayed 1 night

dirty room breakfast not available as advertised

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $79	7 $68
8 $53	9 $53	10 $53	11 $52	12 $52	13 $68	14 $68
15 $52	16 $53	17 $53	18 $53	19 $53	20 $68	21 $68
22 $53	23 $53	24 $53	25 $53	26 $53	27 $66	28 $66
29 $51	30 $51

Su	Mo	Tu	We	Th	Fr	Sa
		1 $51	2 $51	3 $51	4 $66	5 $66
6 $51	7 $51	8 $51	9 $51	10 $51	11 $66	12 $66
13 $51	14 $51	15 $51	16 $51	17 $51	18 $66	19 $66
20 $51	21 $51	22 $51	23 $51	24 $51	25 $66	26 $66
27 $51	28 $51	29 $51	30 $51	31 $51

Econo Lodge Norfolk Airport

Prices for Econo Lodge Norfolk Airport

Monthly average prices

About this property

Location

Room options

Standard Double Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Smoking

Standard Double Room, 2 Double Beds, Smoking

Suite, 1 King Bed with Sofa Bed, Hot Tub

Guest reviews of Econo Lodge Norfolk Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Econo Lodge Norfolk Airport

Considering this hotel for your Norfolk trip?

Prices for upcoming dates