Is parking available at the hotel?

Yes, parking is available on-site for a fee of USD 10 per night. Extended parking is also available at the same rate. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 9 AM for a fee of approximately USD 12 for adults and USD 2 for children.

What are the check-in and check-out times?

Check-in is from 3 PM until 1 AM, and check-out is at 12 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, complimentary airport shuttle services are available upon request. Guests should contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different levels.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Donelson, Nashville, within a 10-minute drive of Broadway and Nissan Stadium. It is approximately 2.1 km (1.3 miles) from Nashville International Airport and 6.7 km (4.1 miles) from the Grand Ole Opry.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Four Points by Sheraton Nashville Airport

Average nightly price at Four Points by Sheraton Nashville Airport by month, last 12 months (USD)
Month	Average price
January	$97
February	$85
March	$118
April	$112
May	$120
June	$127
July	$139
August	$91
September	$108
October	$123
November	$101
December	$94

What guests think

Four Points by Sheraton Nashville Airport draws repeat stays for its convenient airport location and generally friendly staff, while several reviews point to dated areas and occasional maintenance problems that can affect comfort and confidence in the property.

Cleanliness is mixed: many describe rooms as very clean, while others mention hair, odors, pests, or lingering smoke smells. Breakfast ranges from good to average, but several guests found the on-site restaurant and bar closed or food choices limited. Airport access is easy, and park and fly plus the shuttle earn praise, though some report long waits, limited hours, or unclear scheduling. Overall, expect a practical overnight base with inconsistent physical condition and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle and park-and-fly are convenient and often praised; however, recurring reports cite long waits, limited hours, and scheduling confusion.

Related guest reviews

8

Wilfredo

Jul 29, 2024

·

Stayed 1 night

Very clean property and enjoyed the free airport shuttle.

10

Barbara

Jul 30, 2024

·

Stayed 2 nights

Very convenient to I-40, though the area needs more dining options. Wish we'd had time for the pool. Staff was friendly and responsive to requests. Room was comfortable and bed was great.

10

Melissa

Aug 10, 2024

·

Stayed 1 night

I had an unexpected layover due to a flight delay and it was great to be able to get a few hours of sleep before my rescheduled flight took off early in the morning. The shuttle was available very early which I appreciated.

8

Mandy

Aug 14, 2024

·

Stayed 1 night

Planes bring extra noise housekeepers spoke no english and i would suggest McDonalds for breakfast.... beds comfy hotel clean over all pool very quiet

8

Regina

Feb 7, 2025

·

Stayed 1 night

Very convenient to airport. Free shuttle. Can leave case

10

michael

May 5, 2023

·

Stayed 1 night

We always stay here for the convenience of the shuttle and the fact they have park and fly

10

Luis E.

Aug 10, 2024

·

Stayed 1 night

Exceptionally clean, convenient location, airport shuttle.

8

Justine

Feb 19, 2024

·

Stayed 1 night

This is a wonderful option for those driving to travel through BNA Nashville airport. The staff was wonderful we were able to leave our car at the hotel and the shuttle picked us up from the airport even though we only stayed one night. I was impressed

2

Angela

Aug 4, 2024

·

Stayed 1 night

The lady at the front desk is not kind. Though when you call they say they have airport shuttle that runs every twenty minutes, this is not true. No shuttle ever came when I got to the property they said it is by appointment (though when you call and pick transportation it tells you to go downstairs and wait that it runs every twenty minutes) today i came downstairs to arrange my shuttle to the airport and she says no shuttle after 11am.

4

Ian

Dec 11, 2022

·

Stayed 2 nights

I won't ever stay here again. The restaurant isn't operating and hasn't been open for months, possibly longer so Hotels.com need to.update their facilities. They refer to laundry services but that means finding a launderette. The common areas needed a good clean. The shuttle bus took an hour to collect me from the terminal which is 2 mile away. The shuttle doesn't run past 11 am on a Sunday so I'd to get a taxi. Generally disappointing and not up to the standards of a Marriott property.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, but others reported hair in bathrooms, unpleasant odors or mildew, pests (ants/caterpillars), and occasional smoke smells.

Related guest reviews

2

Tiffany

Jun 24, 2024

·

Stayed 1 night

Room was dirty, hair on the floor and in the tub, smelled like mildew, even the fridge was dirty.

10

Dedra

Jun 21, 2025

·

Stayed 1 night

Very quiet, clean and very friendly staff. Will definitely stay next time in Nashville.

10

Deb

Feb 18, 2024

·

Stayed 1 night

Very clean and great shutte to the airport.

10

Eric

Jan 16, 2025

·

Stayed 1 night

Room was clean, bed was comfortable. Everything was great. Nice location. Would definitely stay again.

10

David G

Jan 12, 2023

·

Stayed 1 night

The place was gorgeous and spotless. The staff were so polite and very accommodating. Will definitely stay again when in the area.

6

Joe

Sep 28, 2024

·

Stayed 4 nights

My smelled like cigarettes

4

Alicia

Jun 12, 2025

·

Stayed 1 night

There was hair in sink and for breakfast no coffee, downstairs coffee machine wasn't working for breakfast. Then tried using room coffee machine and the piece where you put the coffee bag was missing.

4

Lori

Jul 26, 2023

·

Stayed 1 night

Room had ants all on wall and nightstand. Caterpillars all on the bathroom floor.

8

CELESTE

Oct 17, 2025

·

Stayed 1 night

Concierge was excellent. Friendly, helpful with dinner ideas. Location was ideal for just an overnight near airport; easy to find, easy to get in and out of, walking distance to restaurant in a business-park style area that felt very safe, even at night. Breakfast buffet was better than average continental breakfast with lots of options. Room was comfortable and clean. The only thing rated down was the condition, but it wasn't so bad that I wouldn't stay there again. It was just surprising for a Sheraton FourPoints. Things like the caulking around the tub had come off in places so there were gaps. Just a few, simple repairs would increase confidence in the property, but it was truly the only thing, and quite minor.

10

Rachel

Mar 25, 2024

·

Stayed 1 night

Clean and comfy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and sometimes spacious with good beds, but several reviews note dated décor and worn or faulty fixtures (peeling ceilings, loose fittings, heating issues, tub/shower concerns) and occasional noise or light affecting sleep.

Related guest reviews

10

Alyssa

Apr 7, 2023

·

Stayed 1 night

The shuttle driver and front desk staff were very nice. Front desk lady that night at the other Sheraton that I went to by mistake (Sheraton Grand Nashville...oops) was very nice too and she was dealing with other people at the same time. only thing I didn't like is the Sheraton that I stayed at had those curtains that are just along the sides of the window and don't really close, and the shade did not keep out either the sunlight or the lights at night, making it a bit difficult to sleep especially in the morning. They need true or almost blackout type shades if they are not going t o have any functional curtains...

10

Barbara

Jul 30, 2024

·

Stayed 2 nights

Very convenient to I-40, though the area needs more dining options. Wish we'd had time for the pool. Staff was friendly and responsive to requests. Room was comfortable and bed was great.

6

Joseph

Jan 15, 2025

·

Stayed 1 night

Heat in the room didn’t work properly. Some other minor issues.

10

ross

Dec 1, 2024

·

Stayed 1 night

Great place needed to stay the night for flight in the morning the room was big and spacious bed super comfy the staff super nice

4

Rashad

Mar 28, 2025

·

Stayed 2 nights

So many things went wrong on a 4 night stay. From assigning to us the wrong room with someone is staying in already to clogged toilet, non-working refrigerator in the room to shower head that won't stay on the hook because the hook is broken. No maintenance on the weekend to fix issues in the room. When moved to another room 2 days later the mattress was sunk in the middle.

6

Stephanie

Jul 16, 2025

·

Stayed 1 night

Stay was comfortable but rooms need updating, it felt old and in need of some updating like carpet in the bedroom and tile in the shower - felt dirty simply because of this. Surface level did not appear dirty and bed was comfortable. Continental breakfast was not great.

8

Daryl

May 11, 2025

·

Stayed 1 night

Room was great. Shower was the best shower I had experienced in years. Very clean. Honestly it was great all around. I wasn’t crazy about the breakfast but that could have just been me or the time I got to it but the coffee was very good.

8

Gid

Jul 16, 2024

·

Stayed 1 night

Only a tub shower. Tub had angled side and no grab bar. Very dangerous. I would advise not staying here for that reason. Very slippery and potentially could cause a fall

8

DAWN

May 9, 2023

·

Decent hotel. Staff were extremely nice, pleasant and helpful. Coffee was good, breakfast was just ok. Bed was extremely comfortable. Room had some issues with loose fixtures in the bathroom. Room was spacious. Liked the window shade privacy options. Room was expensive a bit for the type of room but was probably due to events in nashville that weekend.

6

Sherilyn

Apr 7, 2025

·

Stayed 1 night

I was on the ground floor, very loud with cars coming & going loudly all night. Lots of activity, talking loud guests, etc... The ceiling in the bedroom has serious peeling & a spot about the size of a dinner plate where the ceiling texture had fallen off, lots of cracking. End table nest to the bed had lots of spray paint splatters... Room just looked tired, needs cosmetic attention!

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Service

Staff are frequently described as friendly and helpful, with professional front-desk and shuttle support; however, some guests experienced rudeness or unprofessional check-in, reservation/towel issues, and limited maintenance availability.

Related guest reviews

8

joseph

Sep 13, 2025

·

Stayed 1 night

Staff in the evening was great.

4

Cornelius

Oct 23, 2023

·

Stayed 1 night

When I checked Into the hotel the young guy at the counter was unprofessional didn't greet me and didn't explain why he was taking my debit card to charge me an extra 50$ for some unexplained reason. Iron in our room was messed up and cldnt get another til the next day.

6

Shayal

Oct 31, 2023

·

Stayed 1 night

Check in could have been better. So could the person who answered the phone when I called in to see if my room was ready. (I was supposed to receive a text message telling me if it was... It was 3:30 and I hadn't. I didn't get it until a half hour after I showed and checked in.) They kept putting me on hold and transferring me to the main phone line for reservations who couldn't tell if my room was ready.

10

Debra

Jul 31, 2024

·

Stayed 1 night

Christina at the front desk was great. There were some glitches with the credit card machine and she worked through them. Very professional and courteous, Room was clean and quiet. Shuttle to the airport was on time. Great stay

8

Vicky

Aug 17, 2025

·

Stayed 3 nights

No hot water in shower ever, at best warm. Had to ask to get towels for shower after room cleaned, zero left I bathroom , and was given a hard time to get 2 towels one for each of us. Ended up only giving us one.

10

Michelle

Apr 16, 2023

·

Stayed 1 night

Amazing, friendly staff Hotel was very clean, no complaints

2

Erica

Feb 2, 2024

·

Stayed 2 nights

I did not like anything about the property because I did not stay there. When I arrived they told me that they did not have a reservation for me. I was unable to check in.

8

CELESTE

Oct 17, 2025

·

Stayed 1 night

Concierge was excellent. Friendly, helpful with dinner ideas. Location was ideal for just an overnight near airport; easy to find, easy to get in and out of, walking distance to restaurant in a business-park style area that felt very safe, even at night. Breakfast buffet was better than average continental breakfast with lots of options. Room was comfortable and clean. The only thing rated down was the condition, but it wasn't so bad that I wouldn't stay there again. It was just surprising for a Sheraton FourPoints. Things like the caulking around the tub had come off in places so there were gaps. Just a few, simple repairs would increase confidence in the property, but it was truly the only thing, and quite minor.

10

frank

Sep 23, 2025

·

Stayed 4 nights

The front desk team were incredibly kind and the shuttle driver a brilliant story teller!

4

Giovanni

Apr 21, 2024

·

Stayed 1 night

Staff is really rude

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AI-generated summary based on recent guest reviews

Location

Very convenient for the airport with easy access to I-40, and some guests felt the area safe; nearby dining options are limited, and one review described the surroundings as rundown.

Related guest reviews

10

Keneta

Jan 26, 2024

·

Stayed 1 night

Super nice and close to the airport

10

Barbara

Jul 30, 2024

·

Stayed 2 nights

Very convenient to I-40, though the area needs more dining options. Wish we'd had time for the pool. Staff was friendly and responsive to requests. Room was comfortable and bed was great.

10

Billy

Feb 17, 2024

·

Stayed 1 night

Close to airport

8

Regina

Feb 7, 2025

·

Stayed 1 night

Very convenient to airport. Free shuttle. Can leave case

10

Peter

Apr 2, 2025

·

Stayed 2 nights

Surrounding area was rundown

10

Eric

Jan 16, 2025

·

Stayed 1 night

Room was clean, bed was comfortable. Everything was great. Nice location. Would definitely stay again.

8

Shahriar

Jul 21, 2025

·

Stayed 1 night

The properly is close the airport in a quiet setting and easily accessible, reasonably priced.

8

Justine

Feb 19, 2024

·

Stayed 1 night

This is a wonderful option for those driving to travel through BNA Nashville airport. The staff was wonderful we were able to leave our car at the hotel and the shuttle picked us up from the airport even though we only stayed one night. I was impressed

8

CELESTE

Oct 17, 2025

·

Stayed 1 night

Concierge was excellent. Friendly, helpful with dinner ideas. Location was ideal for just an overnight near airport; easy to find, easy to get in and out of, walking distance to restaurant in a business-park style area that felt very safe, even at night. Breakfast buffet was better than average continental breakfast with lots of options. Room was comfortable and clean. The only thing rated down was the condition, but it wasn't so bad that I wouldn't stay there again. It was just surprising for a Sheraton FourPoints. Things like the caulking around the tub had come off in places so there were gaps. Just a few, simple repairs would increase confidence in the property, but it was truly the only thing, and quite minor.

10

Jennifer

Jan 1, 2025

·

Stayed 1 night

T was a great place to stay the night before our early flight the next morning

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from good to average, with several praising the offerings or coffee and others finding it underwhelming or encountering equipment issues; multiple reviews note the on-site restaurant/bar closed or overall food options limited.

Related guest reviews

8

Lori

Feb 28, 2024

·

Stayed 1 night

Food service options available on site extremely limited

10

Danielle

Oct 9, 2025

·

Stayed 3 nights

Breakfast was good

6

Wendy

Jan 8, 2024

·

Stayed 1 night

Disappointed that the restaurant and bar was closed when we came in on Saturday. They said it was closed on weekends.

10

Tyler

Apr 3, 2025

·

Stayed 1 night

Comfy beds, good breakfast, and a friendly staff. Will be staying again

10

Tyrika

Sep 29, 2024

·

Stayed 2 nights

There was no buffet but they did have eggs, waffle, sausage patties and sausage gravy with apple/ orange juice.

8

Mandy

Aug 14, 2024

·

Stayed 1 night

Planes bring extra noise housekeepers spoke no english and i would suggest McDonalds for breakfast.... beds comfy hotel clean over all pool very quiet

4

June

Jun 9, 2024

·

Stayed 1 night

Was very annoyed the restaurant and bar were not open. We reserved here because we knew we wanted dinner when got here. Their site specically mentions theses features.

8

Daryl

May 11, 2025

·

Stayed 1 night

Room was great. Shower was the best shower I had experienced in years. Very clean. Honestly it was great all around. I wasn’t crazy about the breakfast but that could have just been me or the time I got to it but the coffee was very good.

4

Alicia

Jun 12, 2025

·

Stayed 1 night

There was hair in sink and for breakfast no coffee, downstairs coffee machine wasn't working for breakfast. Then tried using room coffee machine and the piece where you put the coffee bag was missing.

8

CELESTE

Oct 17, 2025

·

Stayed 1 night

Concierge was excellent. Friendly, helpful with dinner ideas. Location was ideal for just an overnight near airport; easy to find, easy to get in and out of, walking distance to restaurant in a business-park style area that felt very safe, even at night. Breakfast buffet was better than average continental breakfast with lots of options. Room was comfortable and clean. The only thing rated down was the condition, but it wasn't so bad that I wouldn't stay there again. It was just surprising for a Sheraton FourPoints. Things like the caulking around the tub had come off in places so there were gaps. Just a few, simple repairs would increase confidence in the property, but it was truly the only thing, and quite minor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $110	2 $111	3 $102	4 $128	5 $119	6 $142	7 $138
8 $105	9 $115	10 $132	11 $109	12 $123	13 $136	14 $118
15 $106	16 $100	17 $106	18 $106	19 $102	20 $111	21 $120
22 $104	23 $104	24 $102	25 $100	26 $111	27 $124	28 $120
29 $107	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $102	2 $103	3 $107	4 $144	5 $112
6 $103	7 $103	8 $103	9 $105	10 $108	11 $121	12 $119
13 $103	14 $107	15 $110	16 $109	17 $109	18 $121	19 $117
20 $105	21 $108	22 $109	23 $110	24 $100	25 $123	26 $122
27 $117	28 $110	29 $110	30 $109	31 $120

Four Points by Sheraton Nashville Airport

Prices for Four Points by Sheraton Nashville Airport

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds

Studio, 1 King Bed with Sofa Bed

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews of Four Points by Sheraton Nashville Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Nashville Airport

Prices for upcoming dates