Name: Westgate Historic Williamsburg Resort
Address: 1324 Richmond Road, Midtown, Williamsburg, Virginia, United States of America, Williamsburg, Williamsburg City County, US
Price range: $126–$562 per night
Rating: 8.15

What guests think

At Westgate Historic Williamsburg Resort, travelers highlight a central, family‑friendly base with two pools and activities, generally friendly service, and convenient parking by cottage‑style rooms, though experiences vary notably between spacious villas and much smaller, older studio units.

Cleanliness feedback is mixed, with many clean rooms but recurring mentions of musty or moldy smells, damp carpets, and occasional insects. Noise from thin walls and maintenance issues such as leaking shower doors, A/C problems, or nonworking phones also appear in some stays. On‑site dining is limited—no regular restaurant or breakfast—and several guests disliked timeshare sales pitches. Expect a convenient location and strong amenities, but check room type and placement to match your space and comfort needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family‑friendly amenities like two pools, a hot tub, mini‑golf, playground and an activity room are praised, and parking by the rooms is convenient. There’s no on‑site restaurant or regular breakfast, and some note sales pitches and occasional upkeep issues.

Related guest reviews

10

John

Dec 31, 2024

·

Stayed 1 night

Heated pool and hot tub

10

Heather

Apr 22, 2025

·

Stayed 1 night

I liked the one-story buildings. Fun activities on site like putt putt, sand volleyball and heated pool. Saw there was also a game room and playground.

10

Michael

Jun 1, 2025

·

Stayed 3 nights

Beautiful and well maintained resort. Plenty of activities for all ages at the resort. There's a mini golf course and two beautiful swimming pools. Service was excellent. Will definitely stay again. Thanks for being awesome West Gate!

8

Callie

Aug 13, 2024

·

Stayed 6 nights

The property was fine. We were kindly welcomed. It was a good value for the price. There was no breakfast available but there was a mini-fridge and microwave. The room was clean, but a bit worn and outdated. The bathroom needed some help. The walls were thin and we had noisy neighbors 5/6 nights we were there. The weight room was nicely appointed. We ran out of time to visit the pool.

10

Roger

Aug 12, 2025

·

Stayed 4 nights

I liked everything. having 2 pool options is great also. Staff was extremely nice and even allowed me to check in early.

8

Christopher

Aug 6, 2025

·

Stayed 2 nights

We had a very nice room. Clean and modern. Staff was friendly as well. Nice amenities on the property as well. Great location as well. Would have liked to have had a restaurant on location.

10

Sara

May 7, 2025

·

Stayed 1 night

Fun resort. Pool was warm and clean. Mini golf was fun. Check in was easy.

6

Katherine

Jun 15, 2025

·

Stayed 3 nights

Beware that they sell timeshares. Every time you enter the lobby, they approach you. Use the back/side door. There is not cleaning daily, which is fine for us. We were there 3 nights. I asked for towels at 8am and still did not have them at 4pm. Later i saw a towel closet 2 doors down from our room. The studio room is very small. Smaller than a typical hotel room. There is a mini frig, mini sink and microwave. Also a chair and coffee table which we moved a few feet so we could get out of bed without hitting it. We were jn a newly renovated toom (facing the Goodwill and Staples parki ng lot) which had nice decor that matched the historic hotel. The pool area is simple and nice. I had hoped for a little more space in our room, a decent view and definitely did not expect the daily sales pitch. Not a bad stay but just not great.

8

Barbara

Jul 29, 2025

·

Stayed 1 night

The property is wonderful. However, the outside photo of pool with hotel background is deceiving (wide angle photo) so it is much smaller! The prolonged check-in process was tiresome

4

Theresa

May 25, 2025

·

Stayed 3 nights

This property is overpriced compared to other motels and resorts in the area. The online photos do not represent the amenities well. It is more the level of an mid level motel than a resort. Very disappointed. No breakfast.

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Cleanliness

Cleanliness is mixed: many find rooms and grounds clean, but others report musty or moldy odors, damp carpets, and occasional bugs. Housekeeping isn’t daily unless requested, leading to missed towel or trash service for some.

Related guest reviews

6

Enoch

May 6, 2025

·

Stayed 1 night

Overall okay stay. The room I was given smelled like body odor. I requested a bottle of air freshener which made it more tolerable. Unfortunately the windows did not have screens so I could not open them to air out the room without letting bugs in. Would highly recommend the staff do more to ensure the rooms do not develop a noticeable negative scent. Other than that, the experience was pleasant.

4

Adreana

Jun 25, 2025

·

Stayed 4 nights

The room smelled like fumigation spray. Later, we found a roach in the tub, which may explain the smell. There was so much ice buildup in the minifridge that we couldn't put much in there. The staff were very friendly and helpful.

4

Kendelle

Aug 24, 2025

·

Stayed 3 nights

By the way I found an amazing black dress the property was very nice but the room I was in was dated it smelled like mold the carpet was dirty and it was very much dated. If they added better Lighting in the room change the carpet and add some type of dehumidifier,it would improve the quality of the room greatly

10

Theresa

Sep 1, 2025

·

Stayed 3 nights

Loved our stay here, will definitely stay again. Friendly staff, clean room and pool area, nice amenities, and close to everything! Beds were comfortable and our room was bigger than a standard hotel room.

6

Graciela Marlene

May 18, 2025

·

Stayed 3 nights

The studios smelled moldy, the carpet is old, the bathroom is not renovated and the room had insects.

10

Timothy

Jun 20, 2025

·

Stayed 2 nights

Very nice property that was well maintained. The staff are friendly and helpful. Beds are comfortable and our stay exceeded our expectations.

6

Rick

Jun 4, 2025

·

Stayed 7 nights

Likes: really enjoyed the proximity of this location to restaurants, attractions, etc. Easy walking distance to food, groceries, coffee. The price was very nice, including the pools. I finally was happy with the comfort of a hotel bed and the pillows! Having a remote for the A/C was also clutch. Loved the size of the mini fridge and the Monday historical reenactment in the Grand Room. Dislikes: bathroom was outdated, with some lose shower knobs. The sink could have been deeper to allow the filling of reusable water bottles. Lastly, found a dying cockroach in my room the last morning there. Which isn’t surprising given some of the properties have doors that go directly to the outdoors. Would I stay again? Probably…

10

Rachel

Nov 9, 2025

·

Stayed 3 nights

Clean room. Ease of checkin. Close to area attractiins.

2

Anthony

Jul 11, 2025

·

Stayed 4 nights

Checked in and went to dinner come back and the room was hot so I checked the AC and it was absolutely full of mold. Checked out immediately, the front desk was very understanding but said it was up to there corporate office to work with Expedia for a refund. They refuse to issue a refund after only staying there for less than 3 hours. If you care about your health or money do not stay here.

10

Elena

Apr 8, 2025

·

Stayed 2 nights

Wonderful stay. Staff was very helpful and the room was clean.

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Rooms

Rooms vary widely: many enjoy spacious villas, comfortable beds, and large TVs, while others find studio units small with tight bathrooms and limited outlets. Thin walls and occasional maintenance issues (leaking shower doors, A/C or phone problems) are noted.

Related guest reviews

6

Ricardo

Oct 29, 2025

·

Stayed 2 nights

I really like the Hotel, however the bed in room 150 was extremely uncomfortable. I usually stay in that section of rooms and that is the second time the bed was not comfortable.

6

Whitlock

Aug 8, 2025

·

Stayed 2 nights

The room was extremely small, I thought I rented the villa upon arrival my room was the size of a studio room.

8

David

Sep 23, 2025

·

Stayed 2 nights

Everything was fine but the room and bath a bit cramped. No counter to put bath items. Friendly service.

10

Margaret

Oct 11, 2025

·

Stayed 1 night

The entire staff was friendly and professional. Our Villa was immaculate and the bed was extremely comfortable. The location was centrally located to W&M, restaurants and shops. We enjoyed our stay.

8

Anne

Oct 4, 2023

·

Stayed 2 nights

Conveniently located. Very comfortable beds in a large room Let down by bathroom which was tired. Bath plug did not function. Bath very slippery and no safety bars to hold onto.

8

Lindsay

Mar 5, 2025

·

Stayed 4 nights

Really friendly staff, clean grounds, we really enjoyed the free mini golf. The rooms are old but the sheets and room were clean. The walls are thin but bearable. We would stay again.

10

Shannon

May 27, 2025

·

Stayed 1 night

We stayed in the colonial area which was great because you can park right outside of your room. The room was very big and the tv was huge. Front desk staff were all very nice.

8

Marc

May 2, 2024

·

Stayed 2 nights

Our room was in the cottages (not the building pictured in the listing) and was cramped for two people with luggage.The walls were thin and conversation in adjacent room could easily be heard. Fortunately, only one of the adjacent rooms was occupied and they retired at a reasonable hour. The corner shelf in the shower was not secured to the wall so toiletries tipped onto the floor.and water leaked past the door onto the bathroom floor.I didn't realize that I needed to request housekeeping, not a big deal for a two-night stay. On the plus side, the hotel is about 1.3 miles from Merchant Square and was a pleasant walk down Richmond Road..

8

Cathleen

Nov 21, 2023

·

Stayed 1 night

The room was small and pretty crowded with furniture and appliances, but the bed was very comfortable. Considering we checked in 10p.m.-ish and out at 10a.m., the bed being comfortable was the most important part of the stay. The shower was great--large, totally glass, good water pressure and consistent temperature. The bathroom sink was way too small--no way really to comfortably wash your face. That was the biggest downside; the only other inconvenience/annoyance was lack of outlets to plug in devices. The heater was great, the night was relatively quiet, and we mostly enjoyed our time there.

6

Tony

May 31, 2025

·

Stayed 2 nights

Room was tiny and not easy to find in a different (older) section of the motel large property. Some maintenance issues like the shower door would not close properly. Bathroom sink very, very small. An uncomfortable room without adequate electrical connections. The a/c worked but because room was so small it hits us directly from above. The guy at the office where we checked in talked very fast handed us a few papers and pointed us where to drive to find the room. It was like he was in a hurry although no one else there. He was trying to be efficient! I would not stay there again. It was very clean. They don’t provide any housekeeping services.

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Service

Service is frequently described as friendly, professional, and responsive, with easy check‑in and helpful support. Some guests disliked timeshare sales pitches and report occasional front‑desk or follow‑through issues, including room‑type mix‑ups and refund concerns.

Related guest reviews

10

Michelle

Jun 11, 2025

·

Stayed 1 night

I stayed only one night but was impressed by the friendly, helpful staff, the quiet, clean room, the comfortable bed and clean grounds. Excellent location close to the historical sites, shopping and dining. Would definitely stay again.

10

Michael

Apr 22, 2025

·

Stayed 1 night

very cool place with nice bed and tv showers were nice too. very friendly staff

2

ken

Jul 30, 2025

·

Stayed 4 nights

We made reservations through Expedia to travel with 4 chihuahuas. They verified everything. I call the hotel myself on the 22nd of July. I was told by the front desk staff everything was verified EVEN the chihuahuas. Well when we got there the desk staff did not honor the reservation. Not only that when my husband disagreed with them , they banned him from the hotel and property. They did not care that we had driven 8 hours for vacation or that we had no place to stay. The overall manager came and as much said oh well too bad even after i showed her where everything was verified. Tried calling expedia and it was no help. NEVER AGAIN !!!!

10

Margaret

Oct 11, 2025

·

Stayed 1 night

The entire staff was friendly and professional. Our Villa was immaculate and the bed was extremely comfortable. The location was centrally located to W&M, restaurants and shops. We enjoyed our stay.

2

Amanda

Oct 15, 2024

·

Stayed 2 nights

This was our second time staying here and we came back because we loved it so much. However, we got sucked into what was supposed to be an hour presentation about a time share that turned into 4 hours. We had one day of vacation here and it was ruined because of this. Don’t fall for it!

10

Ronnie

Jul 23, 2025

·

Stayed 3 nights

Very professional with great communication during our stay. Excellent hospitality!

4

Susanna

May 28, 2025

·

Stayed 3 nights

Dear Dir/Madam, Thank you for helping me booking the Westgate Historic Williamsburg resort (# 73103143851426). I wish you could follow up for me regarding my recent stay. The total cost was $416, of which I had already prepaid $68.53. The remaining balance should have been $348.07, but I was charged $393.37 instead. Additionally, I have not yet received the invoice as was promised. Could you please look into this and advise on the overcharge and the missing receipt? Thank you for your assistance. Best regards, [Your Name]

2

Devyn

Feb 20, 2024

·

Stayed 3 nights

We paid for a room with a jacuzzi. When we arrived we were told we were upgraded to a two bedroom suite with NO jacuzzi. We said no, we wanted the room with the jacuzzi, which is what we paid for. We were told they were all sold out of those rooms and that they could get us in one of those the next day. The next day came and the front desk worker was extremely rude to us when we asked to be switched to the room we paid for. Do. It recommend this place as you cannot be sure that you will get what you paid for. And you will be treated with disrespect when you ask for what you paid for!

10

Barbara

Jun 6, 2025

·

Stayed 3 nights

Great staff

6

Katherine

Jun 15, 2025

·

Stayed 3 nights

Beware that they sell timeshares. Every time you enter the lobby, they approach you. Use the back/side door. There is not cleaning daily, which is fine for us. We were there 3 nights. I asked for towels at 8am and still did not have them at 4pm. Later i saw a towel closet 2 doors down from our room. The studio room is very small. Smaller than a typical hotel room. There is a mini frig, mini sink and microwave. Also a chair and coffee table which we moved a few feet so we could get out of bed without hitting it. We were jn a newly renovated toom (facing the Goodwill and Staples parki ng lot) which had nice decor that matched the historic hotel. The pool area is simple and nice. I had hoped for a little more space in our room, a decent view and definitely did not expect the daily sales pitch. Not a bad stay but just not great.

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Location

Widely praised as convenient for Colonial Williamsburg, W&M, Busch Gardens, and numerous restaurants and shops, with some guests able to walk. The property is spread out, and some rooms are behind nearby businesses or a drive from the main pool.

Related guest reviews

10

Elizabeth

Oct 14, 2023

·

Stayed 2 nights

A sprawling property conveniently located, I had never stayed here before despite visiting Williamsburg many many times. It will be on my radar for next time!

8

Amy

Jun 26, 2023

·

Stayed 2 nights

Good location

10

Chris

Jul 20, 2023

·

Stayed 2 nights

Great location. Walkable to Colonial Williamsburg

10

Margaret

Oct 11, 2025

·

Stayed 1 night

The entire staff was friendly and professional. Our Villa was immaculate and the bed was extremely comfortable. The location was centrally located to W&M, restaurants and shops. We enjoyed our stay.

8

Rita

Jun 15, 2023

·

Stayed 1 night

From the advertisement picture, I expected a big pillared red brick hotel. Instead the rooms we were in were in some cottage- like buildings spread out behind among some nice outdoor spaces. While this was unexpected—probably not to people who went through the website more completely- the rooms were lovely, easily accessible from where the car was parked and had everything we needed. Staff was very helpful. Location is A+.

8

John

May 19, 2024

·

Stayed 2 nights

The room. Itself was good but not what I expected. We had to drive 3 or 4 minutes from the check-in building to get to our room. If we wanted to use the pool we would have to drive back to the main buildings and find parking so if the pool is important to you book a room nearby it.

10

Rachel

Nov 9, 2025

·

Stayed 3 nights

Clean room. Ease of checkin. Close to area attractiins.

10

Lori

Apr 16, 2025

·

Stayed 2 nights

It was a good location to all attractions.

10

Rosalie

Jul 14, 2025

·

Stayed 1 night

Great location

8

Michael

Jul 4, 2025

·

Stayed 2 nights

The property was right in the middle of everything, easy commute to Busch Gardens and Colonial Williamsburg. Friendly staff and clean rooms.

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Dining

On‑site dining is limited: no regular restaurant and no included breakfast, with some offers tied to sales presentations. Guests rely on the many nearby dining options.

Related guest reviews

10

Michelle

Jun 11, 2025

·

Stayed 1 night

I stayed only one night but was impressed by the friendly, helpful staff, the quiet, clean room, the comfortable bed and clean grounds. Excellent location close to the historical sites, shopping and dining. Would definitely stay again.

10

Debra

Sep 22, 2024

·

Stayed 1 night

What a cute spot and so close to the historic section of Williamsburg. Check in was so polite and courteous and offered information on dining options. Will definitely be back.

8

Victoria

Oct 1, 2023

·

Stayed 2 nights

Our room was very clean, so clean the fumes from the cleaners were making me feel sick but I just contacted the front desk and they moved us straight away. I enjoyed the mini golf and chess. The hot tub was small and not very hot. I was shocked to learn breakfast wasn't included unless you sat through a timeshare presentation so I'm not sure I'd call this a resort. No in house food options either. There is "room service" but it's clearly just Uber eats once you pull up the menu. Service was great but I can get a similar experience for cheaper with better amenities at another hotel and not be bombarded with people trying to sell me a time sure after checking in.

8

Cheryl

Apr 10, 2023

·

Stayed 1 night

The thermostat remote control was not user friendly. 1 night we got it to work, the next night we did not. Please add directions for use. Also, not sure how things work as this is a timeshare site. But I went in to get some coffee at the front desk and it was cold. When I told someone they told me to microwave it. I would think they would check it and offer to make fresh.

8

Christopher

Aug 6, 2025

·

Stayed 2 nights

We had a very nice room. Clean and modern. Staff was friendly as well. Nice amenities on the property as well. Great location as well. Would have liked to have had a restaurant on location.

10

kathryn

Apr 16, 2023

·

Stayed 2 nights

The property was clean and staff was very friendly and helpful. There are several restaurants within walking distance.

8

Cutler

Feb 16, 2025

·

The fact that I have to listen to your presentation to eat breakfast buffet is kind of odd but no deduction. Room did smell like old smoke otherwise would stay again

10

Cecelia

Jul 31, 2025

·

Stayed 2 nights

Unit reminded me of a cottage. It was very quaint and quiet. A very nice place to just relax and rest King bed was nice and comfortable; loved the upgraded bathroom. Stayed two nights. Dining options were 5 minutes away. Cracker Barrel and Golden Carrol satisfied our dinner both nights. Will come back again.

10

Gerald

May 27, 2023

·

Stayed 3 nights

In the middle of everything; staff was outstanding. Beds comfortable, would stay again.

4

Theresa

May 25, 2025

·

Stayed 3 nights

This property is overpriced compared to other motels and resorts in the area. The online photos do not represent the amenities well. It is more the level of an mid level motel than a resort. Very disappointed. No breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$75
February	$77
March	$89
April	$104
May	$114
June	$159
July	$152
August	$155
September	$83
October	$125
November	$98
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $164	2 $277	3
4	5 $183	6 $185	7 $183	8 $183	9 $259	10
11 $187	12 $184	13 $183	14 $183	15 $184	16 $562	17
18 $183	19 $183	20 $187	21 $183	22	23	24
25 $126	26 $126	27 $126	28 $126	29 $126	30	31

Westgate Historic Williamsburg Resort

Prices for Westgate Historic Williamsburg Resort

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Colonial)

Studio (Villa)

Room, 1 King Bed (Colonial)

Villa, 1 Bedroom

Premier Villa, 2 Bedrooms, Kitchen

Guest reviews of Westgate Historic Williamsburg Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Westgate Historic Williamsburg Resort

Considering this hotel for your Williamsburg trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $164	21 $164	22 $164	23 $164	24 $164	25 $194	26 $202
27 $164	28 $164	29 $164	30 $164