Is parking available at the property?

Parking is available on-site, with both self-parking and valet parking options. Self-parking is subject to a fee of USD 40.00 per day, while valet parking also costs USD 40.00 per day. Nearby parking is available for USD 12 per day. Reservations are not required.

Is breakfast offered at the hotel?

Breakfast is available at the hotel, though specific details about the type of breakfast and associated costs were not provided.

Does the hotel allow pets?

Pets are allowed at the property, but guests are encouraged to contact the hotel directly for specific arrangements. Service animals are exempt from any pet policies. Fees may apply for pets, but specific costs were not mentioned.

What are the check-in and check-out times?

Check-in is available from 16:00 until 23:59, and check-out is by 11:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility features, including accessible public areas and facilities. However, specific details regarding accessible rooms and other features were not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in downtown Columbus, within a 5-minute drive of the Greater Columbus Convention Center and COSI. It is approximately 1.1 miles from Nationwide Arena and 1.6 miles from Lower.com Field. Several attractions, such as Southern Theater and Columbus Commons, are within walking distance.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and there is no minimum age requirement for kids to stay for free.

The Westin Great Southern Columbus Hotel

Average nightly price at The Westin Great Southern Columbus by month, last 12 months (USD)
Month	Average price
January	$187
February	$182
March	$212
April	$214
May	$211
June	$193
July	$202
August	$200
September	$301
October	$255
November	$197
December	$149

What guests think

The Westin Great Southern Columbus blends a grand, historic lobby and central downtown location with mixed experiences, as many guests praise friendly staff and atmosphere while others report small, dated rooms and operational hiccups that affect comfort.

Common issues include noisy or unreliable HVAC, thin walls and event noise, and intermittent maintenance problems like elevator outages, broken fixtures, and pricey or confusing parking. Cleanliness is inconsistent, with some spotless stays but others noting stained carpets, odors, and missed details; on-site dining and bar range from enjoyable to understaffed or average, and Wi‑Fi may cost extra. Expect a characterful downtown stay best for travelers who value history over modern consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Striking historic lobby, but facilities are inconsistent. Guests cite only one working elevator with long waits, broken ice machines, and paid parking that feels expensive or confusing; Wi‑Fi sometimes costs extra or doesn’t work.

Related guest reviews

2

Luke

Nov 17, 2023

·

First, they lied about the parking. DO NOT PARK IN THEIR PARKING LOT! There’s a much cheaper option right behind their parking lot. Second, the AC didn’t work. They gave me a second room. Still didn’t work. Then they had a guy from “engineering” come to my room to change the filter. Whoop die do.

8

Kurt

Sep 16, 2025

·

Stayed 1 night

Nice stay great location. WIFI extra which isn't great. Parking near but the app for the parking fees is awful.

8

Shawn

Jul 6, 2024

·

Stayed 1 night

The hotel was beautiful, vintage, and comfortable. Would have given it 4 stars across the board, except none of the ice machines on any floor were working. When I called down, the front desk clerk made no offer to help me get some ice, but referred me to the restaurant to ask for help.

2

Lisa

Jul 26, 2025

·

Stayed 1 night

I was not informed that there was no parking without additional fees of $40-120. I even asked specifically about the parking and the receptionists was vague and unhelpful.

8

Jonathan

May 14, 2025

·

Stayed 1 night

Only one elevator was working and that made wait times excessive. Understaffed or poorly trained, not sure, just not a premium experience!

8

Traci

Nov 13, 2024

·

Stayed 2 nights

Parking rates are silly

6

Adam

Oct 11, 2025

·

Stayed 1 night

Parking was expensive for a small city like Columbus.

4

Kevin

Jun 3, 2024

·

Stayed 2 nights

Ice machine on our floor was inoperable, only one elevator was working, shower drain was clogged, the restaurant was out of everything ( ketchup, berries , potatoes, all juices, )

4

Marc

May 5, 2025

·

Stayed 3 nights

Old hotel, only 1 working elevator that took forever, room safe remained broken after 4 complaints. Had a several business meetings in the restaurant, service took hours, the second meeting the cook was didn't show up to work and we wasted 40 minutes waiting, the chef refused to serve anyone. Horrible service and unmaintained property.

4

Nate

Sep 1, 2025

·

Stayed 1 night

Price was more than double a traditional stay ($480+) for 1 night, internet did not work which meant I couldnt watch the shows on the streaming channels, and the regular shows were uninteresting, the phone inside the room did not work which meant i had to call the front office via my personal phone for the internet issue that when the maintenance man came is how i found out about the no internet, the staff isnt communicating with eachother so that the guests are informed. Had to pay to park to stay at a place i paid to stay at ($35 a night for parking). I found out there was a wedding event only after i arrived with a non refundable reservation. Definetely will not stay at these hotels in the future and will instead downgrade hotel expectations to avoid.

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Cleanliness

Cleanliness is mixed. Some report very clean rooms, while others note stained carpets or sheets, mold or mildew, odors, dust, and missed housekeeping details.

Related guest reviews

8

Chris

Mar 7, 2024

·

Stayed 1 night

Could clean the elevator doors more. They were in bad shape and you could tell the corners on the bathtub weren't ckeaned after the ladt occupant.

10

Blane

Nov 23, 2025

·

Stayed 1 night

Clean, quiet, pleasant staff.

2

Candice

Feb 16, 2025

·

Stayed 1 night

I booked a room for a staycation for my husband’s birthday. Upon arrival, we were informed by the check in staff that the room wasn’t available but they can book us for a double bed suite. We agreed but I wasn’t notified that it would a significant up charge. The “suite” was extremely out dated and used. We found multiple evidence in the room that confirmed it wasn’t recently cleaned. The tub was dirty and a used bar soap was in the shower. In the lounge area of the suite there was an open trail mix wrapper on the table. The tv glitched the entire night and we were unable to watch any media. Our staycation turned into a nightmare. I would never recommend the Westin to anyone and we will never come back. We stayed the night but as soon as we woke up (early morning) we checked out and went home to enjoy a nice shower and our bed.

6

Anne

Sep 6, 2025

·

Stayed 3 nights

It was okay. Yes clean. Conditions were a c+ Holes in sheets, stains on carpet and mold in shower. Thumbs up for pillow and comforter and recycle bins. Desk people were not friendly.

4

Amanda

Apr 24, 2024

·

Stayed 1 night

I usually opt for Westins. This one was not good. The person who checked us in clearly did not want to help us at all. Our room definitely seemed like a very rushing cleaning. There were long black hairs all over. (We both have short hair) There was trash in the room and the room was VERY stuffy

4

Amy

Sep 11, 2023

·

Stayed 2 nights

The hotel isin need of repair and "deep" clean. Our room smelled horrible, as did the hallways, the shower had mold, the curtains were stained with what looked like tomato sauce, the bed sheets were dirty (black spots and hair), sink lacked pressure and ice machine on floor was broken.

6

Haley

Mar 29, 2024

·

Booked this room for an easy overnight stay as my twelve year old and I would be attending a concert nearby at Nationwide Arena - upon our arrival there was no clear “guidance” on the parking situation, I still left unsure if I was even able to park where I was or if I just got lucky - check in was quick & painless which I’m grateful for - however on our way up to our room, I noticed the incredibly disgusting elevator doors that looks like they haven’t been cleaned in years - the common areas were outdated looking but were clean thankfully! Upon entry of our room I was very disappointed in the size, there was barely enough room to navigate around my twelve year old without constantly bumping into her not to mention the ginormous tv that is in the most inconvenient spot, I also found trash under the bed, including a document someone left regarding removal of a deceased body - that was creepy! so it’s clear after the last persons stay, whoever cleaned that room didn’t bother to take care of under the bed so it makes you wonder what else was missed - I’m pretty easy going and there’s not much that can run me off and believe me I’ve stayed at worse places, however given the price paid, I would of had a better stay at a motel 8

10

Amanda

Jun 11, 2024

·

Stayed 1 night

The ice machine didn’t work on my floor, our windows were cracked we when came into the room, there was a towel on the bathroom floor which lead me to believe it was not cleaned before I arrived and the elevator wouldn’t work twice. For the about I spent on a suite and the pictures and look from inside the lobby which is beautiful I expected a lot more.

6

Jo Ann

Jul 17, 2023

·

Stayed 3 nights

The hotel itself is beautiful, however, the room are in desperate need of updating. The carpet in our room had big stains everywhere not to mention the uneven floors. The coffee table had a thick layer of dust over it. The hallways smell ok after they spray whatever freshener they use but I the evenings that fades and it smells like smoke. They really need to tear out the carpets everywhere. They are just old, dingy, and smelly.

10

Phalease

Jun 16, 2024

·

Stayed 1 night

Very clean except carpet in room

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Rooms

Rooms range widely, but many are very small and dated with awkward layouts (e.g., oversized TVs, limited storage). Noise from hallways, street or events, and loud or unreliable HVAC are recurring complaints.

Related guest reviews

10

Mandy

Feb 5, 2025

·

Stayed 1 night

Older building, very small bathroom

6

Chipo C

Oct 3, 2025

·

Stayed 5 nights

the TV in the room is large and gets in the way. the bathroom door doesn't fully open because of it. also it gets louds in the hallways in the morning making it difficult to sleep in

6

Sean

Nov 14, 2025

·

Stayed 3 nights

Great old historic property, convenient location. The rooms need to be updated.

6

Patrice

Sep 18, 2023

·

Stayed 3 nights

the hotel is VERY outdated and very small rooms.

6

Todd

Nov 11, 2024

·

Stayed 2 nights

We were in town for the weekend for the Ohio State game. With taxes, fees, etc, the room was a little over $200/night. It was an old historic hotel, so I did not expect it to be super modern. However, the room was incredibly small. I would guess about 10’ by 20’. The view was of a wall with half the windows covered up. The drawers in the dresser would not open because the sliding closet door blocked them. There was a small 1-cup coffee maker in the room but no cups. The bathroom was super small. Definitely only room for 1 person to get ready at a time. The walls are very thin. We could hear everyone going up and down the hallways. The acoustics in the entry area/reception are not great. If there is anything goin on up on the second floor, the sound will blast you out of the room. There was some big event up there Saturday night, and it was so loud that we left the bar area and went back to the room to watch the late games. The front desk people were very nice and professional. Overall, just too expensive for the product that you get. They could fix some of the small details and it would help.

8

Connie

Apr 13, 2025

·

Stayed 1 night

The stay was great....EXCEPT the mind numbing boom boom from music that SHOOK THE WINDOWS! It was late before we could sleep. During this time, we had to BLARE the TV so we could hear over the noise. We were on the 4th floor....Cant imagine what the lower floors experienced.

6

Ross

Aug 7, 2024

·

Stayed 1 night

Rooms and hotel were a little dated and old versus other Westin locations. Electricals in the room were extremely loud which led to having to sleep without air con and having to remove mini fridge plug. However, Ben on front desk is great and Bar Cicchetti food and service very good.

4

Susan

Dec 29, 2022

·

Stayed 19,354 nights

Room was extremely small, coffe machine didn’t work, heat unit made horrible noise. Shower leaked onto floor.

6

George

Jul 3, 2025

·

Stayed 2 nights

Not exaggerating the smallest hotel room I've ever stayed at. Not recommended for anything other than a solo visit. Parking was already expensive, and we received a ticket for the 20 minutes it took to go on, ask about parking, drop off our bags and leave. $102. Room is clean and nice. But ultimately not worth the money.

6

Jonathan

Mar 3, 2025

·

Stayed 1 night

Bed was good. Rooms small, hallways very loud. It was difficult to get and stay asleep. I will not stay there again.

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Service

Service feels inconsistent. Many compliment friendly, helpful staff and quick issue resolution, but others report slow or absent valet, unfriendly or unresponsive front desk, and poor communication.

Related guest reviews

10

Jessica

Jun 24, 2023

·

Stayed 1 night

Customer service is the absolute best! We flew in from California earl in the morning and were allotted early check in for my son and I. Friendly staff, beautiful hotel and amazing gym. 10 out of 10 recommend!

2

Barbara

Jun 23, 2024

·

Stayed 1 night

Would not give early checkin and actually checkin was late 5p

10

Nello

Jul 21, 2025

·

Stayed 2 nights

Located in the heart of downtown Columbus, nicely newly renovated rooms. Staff was pleasant and professional.

2

Timothy

Nov 25, 2024

·

Stayed 1 night

Not living up to the Bonvoy brand. No heat in room. Front desk said they would send maintenance. Lied. Maintenance was already gone and she didn’t let the night manager know about the issue and went home. Really?? The wine package I ordered and was assured would be in the room as a surprise for my wife’s birthday, was not. The desk said “oh yes it should be in the room now”. It was not. Took them an hour to bring it up. Ruined surprise. Front desk staff needs to be replaced and management looked at. This is the Westin, not a Holiday Inn Express.

6

EVA

Jan 2, 2025

·

Stayed 1 night

It is a beautiful public space. The front desk staff was unfriendly, but the bar and valet staff were friendly and helpful. We were on the 4th floor, quiet until 3:30 AM when multiple verbal, foul-language altercations occurred in our hallway. Considering this is a Marriott property, I was surprised to know security seemed to be lacking.

6

Jan

Jun 24, 2024

·

Stayed 3 nights

I have found with my travels since "Covid"..hotels are run down. I understand why. This particular hotel needs TLC. Carpets are old and stained. I think this hotel may be short handed and possible newer staff. Front desk was always very helpful.

10

Matthew

Jul 4, 2024

·

Stayed 1 night

Check in was fast & convenient (online). Employees were friendly & professional, when we entered the front door & at the front desk, employees welcomed us.

10

Terry

Jul 21, 2025

·

Stayed 1 night

When I was approaching S. High St from the parking lot, I tripped on the uneven sidewalk and experienced a fall. I was bleeding from my hand and face. The Valet on duty quickly came to my aid, provided ointment and bandaids. He was very helpful and concerned. The valets were also helpful when someone came to pick us up; allowed us to park for 10 minutes at the curb and watched our car.

2

Chandrasekhar

Dec 22, 2024

·

Stayed 1 night

Heating does not work. Only one elevator works. Took us 30 mins to check in - there was nobody at the front desk. Staff in the restaurant are very unfriendly.

6

Dana

Mar 15, 2024

·

Stayed 3 nights

The valet was really slow. Took 20-30 minutes to get our car and even to turn in the keys was 15 minutes one time.

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Location

Central downtown location that’s walkable to venues and attractions. Some mention nightlife or event noise, the nearby bus terminal, construction, or distance from Short North/Convention Center.

Related guest reviews

10

Samantha

Jul 28, 2024

·

Stayed 1 night

Convenient, area safe in day time. Maybe a little less in evening with night club across street at times.

10

Luther

Jul 25, 2025

·

Stayed 1 night

Close to the rib fest

8

Boris Laszlo Arthur

Jun 22, 2025

·

Stayed 1 night

While the hotel itself was nice, the area immediately around the hotel seemed to be a construction zone.

10

Kathy

May 4, 2024

·

Stayed 1 night

Great place to stay! Next door to concert venue-fabulous!

10

Nello

Jul 21, 2025

·

Stayed 2 nights

Located in the heart of downtown Columbus, nicely newly renovated rooms. Staff was pleasant and professional.

8

Nalini

Jun 9, 2025

·

Stayed 1 night

I liked the stay but it was old historic property so elevators were small. I did not know there was a coffee shop until I was ready to leave. I believe we were in the heart of downtown but we didn’t explore I had a conference to attend.

10

Sophie

Nov 24, 2024

·

Stayed 2 nights

Great location and beautiful hotel.

8

Suzanne

Jul 22, 2023

·

Stayed 1 night

The historic architecture makes this hotel a great space to stay. It does need a little TLC. Simple things like cleaning the glass doors at entry could go a long way. For the price- it’s a great deal. It’s downtown - across from the court of common pleas. It’s not in the Short North area where there’s walkable dining/shopping but their restaurant is good and provides room service.

6

Toby

Jul 7, 2024

·

Stayed 4 nights

I have stayed before and it is certainly adequate. It is located ~ 1.5 miles from convention center and surrounding businesses. The staff are not overly helpful but certainly pleasant. Because it is not centrally located, dining options are limited. Bus lines are convenient if you do not have luggage. Lobby music drifted into room but quiet over all.

10

Anyssa

Jan 19, 2025

·

Stayed 2 nights

Such a cool, old building! Comfiest beds I've stayed in too and they were prompt with our requests for the room as well. We loved how close it is to everything, walkable to most too!

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Dining

On-site restaurant and bar get mixed reviews. Guests describe good food and a pleasant bar, but also average or overpriced meals, auto‑gratuity, staff shortages, long waits, and items unavailable.

Related guest reviews

4

Laurie

Jan 24, 2025

·

Stayed 1 night

While a really nice property, when we arrived ( in 10 degree weather) , there was no heat in the lobby , or restaurant.No one told us this, and thankfully our rooms warm but we planned to dine there due to how cold it was outdoors. We had to bundle up to last in the restaurant long enough to eat. The poor bartender was alone, handling the bar and tables. She even had to run rake out food to rooms as room service! It was painful to watch and experience. The food was average- there was no manager on duty to lend a hand, and no compensation offered for the lack of heat while dining.

10

Ruth

Dec 20, 2023

·

Stayed 1 night

A lovely old hotel, with a good restaurant, connected to an "opera house", which was an excellent venue for a concert. So nice to park only one time and have dinner, attend the concert, and spend the night.

10

Stephanie

Jan 30, 2023

·

Stayed 1 night

Overall, we had an amazing night. The bar was nice for a night cap. The room was clean and well appointed, but was the smallest room I have ever stayed in. It suited our purpose though. Pillows were NOT what I'm used to at a Marriott property. Not very comfortable. Everyone was friendly from the valet to housekeeping to the check-in. No real issues. We would definitely recommend and will be back.

10

Karen

Jun 17, 2025

·

Stayed 3 nights

Very pleasant stay. Friendly staff, clean room, quiet hotel, nice restaurant, great valet service.

6

Jennifer

Jun 21, 2024

·

Stayed 2 nights

You’re paying for the location and the historical charm of the building, here. Otherwise, considering the size and condition of the rooms, and the in-room amenities provided, this hotel is way over-priced. We had a 5th floor room with two double beds (not queen), facing High Street, so we had a nice view. The window blind was broken. The bulb in one of our lamps was strobing. The closet rod was installed so high and up too close to the closet shelf that it was difficult just to get a clothes hanger on and off the bar. We had no iron and ironing board, though there was a rack for it in the tiny closet. There’s almost no counter space in the bathroom. The shower was nice. The TV is great. Plenty of outlets for charging electronics. Climate control was antiquated and the air conditioning noisy. The lobby and common areas are beautiful. Staff is great - super friendly and helpful. Hotel restaurant is over-priced and a gratuity was automatically added to the bill, but the food is good. Self parking in the garage across the side street is the way to go.

10

Rachel Stephanie

Jun 30, 2023

·

Stayed 2 nights

Great service. Bonus drink ticket for bar/restaurant for a nice bailey's and coffee after dinner. Thank you!

8

Suzanne

Jul 22, 2023

·

Stayed 1 night

The historic architecture makes this hotel a great space to stay. It does need a little TLC. Simple things like cleaning the glass doors at entry could go a long way. For the price- it’s a great deal. It’s downtown - across from the court of common pleas. It’s not in the Short North area where there’s walkable dining/shopping but their restaurant is good and provides room service.

4

Marc

May 5, 2025

·

Stayed 3 nights

Old hotel, only 1 working elevator that took forever, room safe remained broken after 4 complaints. Had a several business meetings in the restaurant, service took hours, the second meeting the cook was didn't show up to work and we wasted 40 minutes waiting, the chef refused to serve anyone. Horrible service and unmaintained property.

10

Brea

Feb 15, 2025

·

Stayed 1 night

Great location, very friendly and helpful staff. Restaurant food we thought was mediocre.

8

Alex

May 5, 2023

·

Stayed 2 nights

Staff is very courteous, helpful and welcoming. Restaurant is adequate and staff is friendly and attentive. Property is bit lacking maintenance (leaks in toilets, faucets, blinds).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $507	10
11 $191	12 $256	13 $377	14 $347	15 $227	16 $343	17
18 $215	19 $282	20	21 $302	22 $197	23 $244	24 $267
25 $229	26 $254	27 $347	28 $296	29 $183	30 $267	31 $200

Su	Mo	Tu	We	Th	Fr	Sa
1 $171	2 $179	3 $241	4 $219	5 $197	6 $355	7
8 $157	9 $190	10 $238	11 $267	12 $210	13 $210	14 $230
15 $148	16 $203	17 $183	18 $185	19 $185	20 $185	21 $185
22 $148	23 $176	24 $194	25 $166	26 $185	27 $209	28 $219
29 $149	30 $167

The Westin Great Southern Columbus

Prices for The Westin Great Southern Columbus

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed

Studio Suite, 1 King Bed, Corner

Executive Suite, 1 King Bed

Presidential Suite, 1 Bedroom

Junior Suite, 1 Double Bed

Room, 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed

Room, 1 Queen Bed

Room, 1 Queen Bed (Hearing Accessible)

Guest reviews of The Westin Great Southern Columbus

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Westin Great Southern Columbus

Prices for upcoming dates