Quality Suites Moab near Arches National Park

I chose this hotel because it had a hot tub. However once I got there, the hot tub was not working. That was disappointing.

Nice room and beds. Website states there is a bar at motel but there's not. Liked the indoor pool.

The indoor hot tub and pool were very nice.

The pool area was dirty and the breakfast was not vary good. Only hot food was a microwave breakfast sandwich

It was mostly a nice stay. The check-in was very slow and the ice machine wasn't working, in the heat of summer.

Very nice, spacious room w/ couch and desk. Nice indoor pool, gym and great breakfast

It was a great stay for the price. The bathrooms could be updated and cleaner, but the rooms were big, so we appreciated the extra space to spread out. The fact that dogs were free and had a grassy area was nice too. My kids loved the indoor pool.

Picked this motel for the indoor pool. When we arrived was told it was closed. Informed attendant that it doesn't state that on the website. He said it wasn't his fault and there's nothing he can do. Also, the lobby STUNK! Won't stay here again.

the staff is not trained for maintaining a pool. The water is green and so over chorinated that it burns your skin. i came for water therapy and got home with skin problems

The pool and hot tub were great. So was the location near Arches. Room was clean and quite. The included breakfast was poor. We stayed at two other hotels on this road trip with hot breakfasts included compared with frozen breakfast burritos and frozen breakfast sandwiches at this hotel. So disappointing.

The room was very dirty! The bathroom counter had not been cleaned when we arrived, there was hair all over in the bathroom, floor, counter and bathtub. Thankfully the sheets were clean, but that was about it. The staff was friendly and the location is good, but the amenities were less than desirable. The soda machine was plugged in and working, but the bottles of soda came out very warm. We won’t be staying here ever again!

The property is a little run down and our room smelled like a wet dog. We had some friends visit us and they commented on how bad it stunk. I actually went across the street and bought some air fresher. I told the front desk and they advised me sorry we are a pet friendly hotel. They didn't seem to really care. On a positive note, the breakfast was good and the 2 individuals in the breakfast area were very nice.

I was given a room that wasn’t clean, there was used soap and shampoo in the shower, trash in the bins, and a dirty sheet on the trash. The front desk clerk had to look at first before he could give me another room. So I had to drag all my stuff back to the room to show him. He apologized and gave me a different room promptly and made sure it was by my car. The new room was clean, except the shower still had dirt drippings on the walls. It’s a good property, I just think housekeeping needs to be more thorough.

Place was nothing like the pictures online Wasn’t clean at all also very dark there wasn’t good lighting in the rooms or pool areas

Clean and tidy room and helpful staff

Nice clean room. Very comfortable bed. Nice facility.

I was surprised at how clean and well kept the whole facility was. My grandson used the pool and it was a great experience. I was so surprised by the large size of the room and the cleanliness of everything. The front desk people were all very friendly and helpful when i needed it. And breakfast was too good! More than just a continental, it was really a very nice start to the day! We definitely plan to book at this site again!

Excellent . Clean Room . Very good breakfast

The hotel was clean, the staff friendly. We had no negative issues .

Hotel had been flooded during Moab flood and had a earthy/mildewy odor. Left window open entire 3 day stay to air out room. Flood damage apparent in first floor.

Overall a very good stay. It was very quiet our first two nights, but realized by the third that was because there weren't that many people at the hotel. Walls a little thinner than I would like after we had someone "move in" upstairs. So I imagine during peak tourist season it could get a little loud (we visited mid-May during the week). Very nice room overall for the price. It was spacious with high ceilings (even on the first floor) and a comfy bed. Shower was very confusing, had a lot of trouble getting hot water even turning it every which way. TV was also confusing. It liked to turn itself off when I tried to turn it on. Breakfast spread was excellent. Customer service was fine. Being located on Main Street was great for food and shopping!

Spacious room with comfortable bed. Great pillows! Very quiet.

Breakfast was not good for a day of hiking, windows single payne, you can hear all vehicles. Beds are OLD and very uncomfortable

Really enjoyed staying at this property. The front desk was very helpful and pleasant. The room was awesome and the bed was very comfortable. It had a continental breakfast that was decent. Would stay there again. The price was what drawed us in.

Great place for a family stay! Huge indoor pool and hot tub. Great breakfast with waffle makers, sausage, eggs, biscuits and more. Our room had 2 queen beds and a pull out sofa!

Dated hotel mattress not comfortable. Show head have worked or not enough water pressure. Second floor ice machine out of order and for a long time. Line checking in was three deep and only one person. Not sure he really worked there was in t-shirt and jeans no name tag. Walls are thin could hear TV and baby next door. Parking lot was dark. Room was clean and cool.

Very nice, spacious room w/ couch and desk. Nice indoor pool, gym and great breakfast

It’s an older property and the walls are thin. Bring earplugs. The bedding was comfortable though.

The suite was comfortable for 4 people and a small pet it has extra sofa bed with fridge and microwave. It is walkable to the grocery store. And the breakfast was good.

Not the best. Lack of hot water for shower. Room was old. Could hear the people above us moving around.

The front desk employees were very helpful. Breakfast was very good and fresh.

The front desk staff was rude upon checkin. Laundry facility had only 1 washer, and 1 dryer that worked, when this was reported to the same front desk staff, he was angry and accused guest of breaking it, and complained how hard he worked…

This hotel was a disaster from start to finish. Basic amenities were nonexistent: the water bottle refilling machine’s sensor was broken, two vending machines were out of order, and the third was simply missing. For the rates they charge, this is unacceptable. The staff was unprofessional and rude. The daytime front desk clerk acted like we were an inconvenience, showing no effort to be helpful or friendly. The night receptionist was even worse. After one of our keycards for room 219 didn’t work, we went to the desk to get it fixed. Instead of simply reactivating the broken card, he took both, reactivated them without checking the room number, and handed them back. Neither card worked in our room—but both worked for room 209! When we returned to explain, the receptionist became argumentative, insisting we’d said 209, even though I’d clearly stated 219 (verified by another guest standing nearby). After several minutes of continuously blaming us, he finally issued the correct cards. The whole situation was unprofessional and concerning—he’d activated cards for the wrong room without verifying our identity, a massive security risk. The room itself wasn’t much better. The bathroom vent didn’t work, emitted a burning smell, and sounded like a critically wounded animal. Between the malfunctioning amenities, rude staff, and major safety issues, this was the worst hotel experience I’ve ever had. Avoid Quality Suites if you value your comfort and security.

My Husband and I were in a Handicap Accessible room and it was very nice, quiet, clean, and had plenty of space for my Husband to get around in. One of the best Handicap rooms we have ever had! We had another visitor who was not handicapped park in the accessible spot, after I talked to the gentleman at the front office, he found them another place to park and placed a chair with a sign on it showing reserved for the accessible room. I so appreciated him doing that for us!!!

Diego is amazing front desk agent I love seeing him every time we come stay in Moab.

Really enjoyed staying at this property. The front desk was very helpful and pleasant. The room was awesome and the bed was very comfortable. It had a continental breakfast that was decent. Would stay there again. The price was what drawed us in.

Could not reach the hotel by any communication means to confirm my pet friendly reservation. Reached out to Expedia Help Service and to Choice Hotels customer service. Choice Hotels first response was that someone must not be staffing the front desk. I had been calling throughout the day to a non-working phone number and Choice Hotels customer service could not reach them as well. Was instructed to call again in the morning and at this point the phone line was entirely disconnected. Booked with a separate hotel entirely. Moab is a great area and hotels there do confirm your reservation, often through text, highly recommend checking out a different property.

When we walked in to check in, nobody was at the desk. I understand sometimes youre short staffed and people may be running around doimg other things. When another employee tracked him down, he was almost annoyed to help us. I gave him my ID, but he wasnt spelling my name right He was very short and pretty rude, and then told us to move because he had other people to check in. I've never been talked to like that at a hotel.

Dated room. Desk staff very curt and unfriendly. Not worth the price

Normally dont qritw reviews, but we had a very unpleasant experience with the night staff. The guy was extremely rude and yelled at us. I was double charged and waiting dor thqt to be fixed. The pool was ok. I dont know if the hot tub has heating issues but there was a hose putting cold water into the hot tub one day. One of our kids ate eggs that they had for breakfast and got sick from them and was puking. Room seemed really nice but the bathroom had what looked like blood stains or possible just rust all over. For as much as we paid for two rooms for 3 nights we were disappointed.

Lovely room close to downtown Moab. Walking distance to many shops and restaurants.

Nice place to stay close to restaurants, grocery, and brewery.

Convenient. Right next to a local grocery store and gas.

Perfect just 6 miles to Arches 30 minutes to Canyon land Hotel is in the downtown area with great restaurants, shops and bars❣️

Great location.

Very safe location! Great dog area! Walking distance to food/grocery/assundries.

Great place close to parks.

Easy access property at a reasonable price. Walking distance to shops and dining.

Within walking distance to restaurants/brewery.

The hotel is fairly close to the main part of town and just a few minutes away. The pool is open and very nice. The location is quiet even though it's on a main road. Breakfast included and is pretty good.

Room was great, service great. Breakfast was disappointing. Advertised as “hot breakfast” it was cold microwaveable sandwiches and a toaster with bread and bagels. There’s a picture of waffles with syrup on the wall, but nothing of the hot sort was actually available. It tarnished what would have otherwise been an excellent stay.

The free breakfast offer at lot of options.

Good location just short walk to downtown. Great breakfast

This was a horrible experience. At least the towels were clean. The gentleman that checked us was super nice. The door didn’t always lock, the room smelt like masked smoke. The breakfast was the worst, unless you like boiled eggs and cold cereal. The pillows were a whooping 1 foot by 1 foot. The mattress look like it’s been there since 1950.

Breakfast was not good for a day of hiking, windows single payne, you can hear all vehicles. Beds are OLD and very uncomfortable

The pool area was dirty and the breakfast was not vary good. Only hot food was a microwave breakfast sandwich

Excellent . Clean Room . Very good breakfast

Very nice, spacious room w/ couch and desk. Nice indoor pool, gym and great breakfast

Friendly staff and very quick check in process. Breakfast was good.

The pool and hot tub were great. So was the location near Arches. Room was clean and quite. The included breakfast was poor. We stayed at two other hotels on this road trip with hot breakfasts included compared with frozen breakfast burritos and frozen breakfast sandwiches at this hotel. So disappointing.