Hampton Inn West Palm Beach Florida Turnpike

Parking was safe and secure , checkin was a breeze. Elevator was slightly temperamental but overall a pleasant stay .

Located right where I was visiting! They even had a nice little pool that was clean as a whistle

Room was clean with cool AC. Location had a few walkable restaurants. Pool area was nice and secluded feeling.

The stay was good. Everybody was friendly. I wish both elevators will be working but things happen.

All of the staff was welcoming and friendly. My kids loved the pool. The breakfast had a good selection. The hotel was clean.

The hotel did not disclose they were under construction. That should be illegal. Everything smelt like paint and serious mechanical issues with the elevators.

Efficient and friendly check in. Elevator door is not aligned and makes scraping noise. Smoke detector near elevator 4th floor appears inoperable and hanging Nuce room

Lovely big clean room with amble room for a family of 4. Lots of places nearby, hotel was very quiet at night which was great when visiting with children. Great selection of breakfast food, pool also good and the use of pool towels. Would return if we came back to this part of the world.

Ok. So my family and I stayed 4 nights and paid over $300 a night for a hotel that supposedly went through a complete renovation???? Unfortunately, they forgot to renovate the elevators. There were a total of 2 elevators for the hotel. One elevator never worked at all during our stay, and the other was broken on and off all 4 days. My daughter got stuck in it by herself after midnight on Saturday night after the repair man promised me it was fixed just 2 hours earlier and almost every time we tried to use it during our stay, it wasn’t working. Inconvenient when you are staying on the third floor. In the breakfast area, there was NOT 1 banana for all 4 days. I was promised by 2 separate staff members on 2 separate days that they would get bananas but that never happened…. My daughter’s bagel had mold on it, they ran out of grits one day, ran out of pumpkin spice waffle mix the last 2 days. In addition, this hotel DOES NOT accept $ printed by our US Treasury. For those that don’t like to use their credit cards and incur debt, this policy is a major financial inconvenience. Parking outside had multiple parking spaces blocked off forcing you to park toward the back of the hotel. I have stayed at hotels all over the country for the last 30 years and this location was definitely not worth the $ ,and I think I deserve at least a partial refund which I have never requested before from a hotel. I would definitely not stay here again and spend my hard earned $.

Overall. It was fine. We were given rooms on the first floor, which I love however, one of the rooms was directly in front of the ice machine and people were making noise until 3:30 in the morning. We woke up around seven and went out for breakfast and saw various trash items on the floors in the hallway The bed pillows were very flat and can be updated But overall, the room was fine. Service front desk person was very nice and plenty of parking restaurants within walking distance.

room smells like mold and mildew

I unfortunately walked into stain sheets which were replaced but the tub was very dirty. I called the front desk and she said she will send up a disinfectant so I can clean it and she never did so I had to walk to a nearby Walmart to purchase cleaning supplies .

Very clean! Staff were extremely friendly!! We would definitely stay here again.

The bathrooms in both rooms was dirty. I would never stay there again.

The bed had black hair in it and I have red!

Everything was good except my blanket had a poop looking stain that kind of ruined everything else for us

The property is older which is fine. There was hair all over the place and roaches. Would not return.

The property was good, but there were bugs in our first room. They changed us to another room and I only found one bug. The room air was not cool at night and it only came on in the morning. The faucet in the bathroom leaked. This hotel for being fairly new it should not have these problems.

Property is clean. Great location to restaurants. Staff very friendly and helpful. Bed comfortable. Couldn’t ask for more

Hotel was clean and our suite was very roomy. But there was a odor in our bathroom and main hallway. Otherwise very nice hotel and would recommend to anyone.

I was very impressed with the Hampton Inn West Palm Beach Florida Turnpike hotel, and I wouldn't hesitate to stay there again. The staff was friendly, my room was quiet, clean, and spacious, the bed was very comfortable, and the toiletries were great! Check-in and check-out was a breeze, and this location was perfect for my visit to see family. I like how this hotel is tucked away from the nearby major busy roads, so it is quiet and yet very convenient to everything.

Toilet overflowed and shower water wouldn’t go down the drain in a standing shower

First night stay AC MADE A NOISE THAT MADE IT IMPOSSOBLE TO SLEEP

Regarding my stay: When I stayed the breakfast was good so was the room and the staff was polite. However, when I stayed in the room the plumbing was pretty poor. The you would have to flush the toilet several time after using the restroom and when I needed a plunger there wasnt one in the room. So when I went downstairs I waited for 5-10 minutes and no one was there. A staff member who was refilling the coffee in the common area was nice enough to get me one. The water pressure in the shower was below average. So on a scale from 1-5 I would give it a 2.5 (Somewhat poor/somewhat average).

The room was nice and spacious clean what I expected the TV was a bit small and hard to see from the bed the showers water pressure was horrible could barely get the soap off due to the pressure and the room was hot the air barely worked and the bed was so hard I did not sleep not one min due to the hard stiffness for the price of the room the bed should have been a lot more comfortable the staff was friendly

Very large rooms in a safe place

The bathroom the water in tub didn’t drain correctly and stayed in the tub during shower. The tub also drip couldn’t turned off. The shower didn’t have any pressure Al all. I have stayed many years with Hampton hotel this was the worst. I was told that they are getting ready to start up grading and believe they really do. I was very hurt to be on vacation and have these problems. The staff was excellent but couldn’t really help with these problems.

Overall. It was fine. We were given rooms on the first floor, which I love however, one of the rooms was directly in front of the ice machine and people were making noise until 3:30 in the morning. We woke up around seven and went out for breakfast and saw various trash items on the floors in the hallway The bed pillows were very flat and can be updated But overall, the room was fine. Service front desk person was very nice and plenty of parking restaurants within walking distance.

Great place, room was huge but OMG why can't hotels figure out their horrible showers?!? I sat in a rain storm at iThink amphitheatre with more water pressure. But that's the only issue

The hotel was clean and comfortable! The executive king suite was really spacious. Would definitely stay here again.

AWFUL. This is the worst hotel I've stayed at in 20 years and this is no exaggeration. I usually let little things go by the way. If you're expecting the typical Hampton Inn brand and service, you will be sorely disappointed and confused due to the number of highly rated reviews. Here is what I experienced that you can look forward to: 1. Unprofessional service from the front desk attendant. If you arrive late at night you will run into this worker. She will take forever to check you in, give you the wrong room with the wrong number of beds and will angrily defend her mistake. At one point she was yelling at me. The room I originally booked was available, she admitted, by the way. It felt like I was doing her job for her. Just unacceptable behavior. 2. Janky facility condition. Elevator from the 80's that barely works. Door handle must be twisted sharply up. Ants everywhere. Flimsy pillows. Air conditioner set to one temp, which is too hot. 3. Good luck getting an email response back even if you experienced the above and overpaid for the wrong room and wanted a resolution. Management does not care enough to respond. This is in a great location but it is clear it is a poorly ran hotel. Book anywhere else in West Palm Beach.

Staff wa excellent very friendly and helpful room was fantastic breakfast was great will definitely stay next time I’m in South Florida and recommend to friends and family

Staff was awesome! Easy check in. Rooms were very nice.

I waiting an hour just to check in because they didn't see my reservation in the system. They said it takes a long time for third parties to send the reservation. I had to sit in the lobby for an hour. Then the hotel didn't have soap in the bathroom or paper.

They didn’t provide me with a receipt. The cleaning staff entered our room while we were getting dressed!

The hotel is lovely, and the room was more than I could have asked for! The breakfast was outstanding - definitely not the muffins, rolls, and coffee at other hotels. The staff was very friendly and helpful.

This was my second time staying here at this location because the front desk staff Robert was very friendly and welcoming. I also remember him checking me in and out of the hotel last year when I visited.

The front desk had difficulty running our credit card(s) and didn’t know how to resolve the problem (a call to our bank showed no attempts or declines). Finally after about 15 minutes, it went through but he had no idea why. Would not admit to the glitch being his terminal. Elevator wasn’t working. No pillows for the sofa bed Shampoo dispenser empty. Check out clerk didn’t care about any of our problems.

Check in is easy, clean, comfortable and the staff are always helpful and knowledgeable. Convenient location to the Fairgrounds, shopping and food. Great rates.

Staff was very friendly and accommodating.

Room was clean with cool AC. Location had a few walkable restaurants. Pool area was nice and secluded feeling.

I was very impressed with the Hampton Inn West Palm Beach Florida Turnpike hotel, and I wouldn't hesitate to stay there again. The staff was friendly, my room was quiet, clean, and spacious, the bed was very comfortable, and the toiletries were great! Check-in and check-out was a breeze, and this location was perfect for my visit to see family. I like how this hotel is tucked away from the nearby major busy roads, so it is quiet and yet very convenient to everything.

Great place to stay for a concert at the Amphitheatre.

Super accessible location to get to all the things we were in town to do.

Convenient location, good breakfast with hot options (egg/cheese omelets, sliced sausage, French toast sticks) waffle maker, etc.

close to downtown

Check in is easy, clean, comfortable and the staff are always helpful and knowledgeable. Convenient location to the Fairgrounds, shopping and food. Great rates.

great location rooms are nice and it was clean

This property was easy to get to. Very clean. Very close to restaurants, shopping, and to I think Amphitheater where we were attending a concert. We would definitely stay there again!

Convenient location for those attending concerts at the I-Think Amphitheater

It was convenient, quiet, and very roomy in the rooms. I appreciated the free breakfast that most hotels don't offer anymore and 24hr coffee and tea, and the turnpike being near. It was literally home away from home. I will be back.

Room was clean but the gentleman working breakfast sunday morning did not clean tables or where food was it was a mess

We liked that our room was large and that the hotel was near a shopping center with a wonderful Asian restaurant. Unfortunately, our room was dirty and the breakfast did not live up to Hampton Inns standards. The options were limited, the mixed fruit was sour/spoiled, and several of the oranges were moldy. There was no one cleaning off tables during the breakfast session and things felt dirty.

The hotel is lovely, and the room was more than I could have asked for! The breakfast was outstanding - definitely not the muffins, rolls, and coffee at other hotels. The staff was very friendly and helpful.

Stay was good however the breakfast needs to be updated. Not good at all

Nice clean hotel with a good breakfast. Would stay here again.

Convenient location, good breakfast with hot options (egg/cheese omelets, sliced sausage, French toast sticks) waffle maker, etc.

I loved the breakfast and the room was spacious.

Our stay was ok First day someone left garbage in front of our room. Breakfast was horrible both mornings - No food and when we got some it was cold. We have stayed in other Hampton and this is the first time we experience this-we will never stay there.

Internet is good. Food can be improved as it is usually the same every morning. Other than that, great experience.