Name: Comfort Suites Chicago O'Hare Airport
Address: 4200 North River Road, Schiller Park, Illinois, United States of America, Schiller Park, Illinois, US
Price range: $95–$245 per night
Rating: 7.95

What guests think

Comfort Suites Chicago O'Hare Airport appeals for overnight stays with its handy airport shuttle and on-site Pizzeria Uno, but reviews repeatedly note dated interiors, worn furnishings and carpets, inconsistent cleanliness, and extra charges for parking.

Rooms range from spacious and quiet to cramped or noisy, with many citing uncomfortable sofa beds, small TVs, loud AC, and spotty Wi‑Fi—especially on higher floors. Service feedback is mixed: many praise welcoming staff and smooth check‑in, while others report difficulty reaching the front desk and slow maintenance follow‑up. Breakfast quality varies from basic to solid. Overall, expect a convenient budget stop near O’Hare with trade‑offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is widely used but reliability varies, with some long waits and trouble reaching staff by phone. Parking costs $18 and can feel limited; there’s an on-site restaurant, and multiple reviews note no pool.

Related guest reviews

10

Rajesh

Jan 21, 2025

·

Stayed 1 night

Very convenient airport shuttle. Picked me up within 10 minutes of asking for the ride and left the hotel on schedule. Many restaurants within a short walk and also a Pizzeria Uno on site.

10

Patricia

Nov 14, 2025

·

Stayed 1 night

Airport shuttle every 1/2 hr

6

Amalia

Jan 7, 2025

·

Stayed 1 night

Shuttle service was a disaster. 35 minutes waiting in the airport for pick up with children's under 20C temperatures after midnight. Called 3 times to front desk, and shuttle service even indicated the service was complete. Have to end paying for a taxi to take us to the hotel.

10

John

Jan 20, 2025

·

Stayed 1 night

We do a few international trips each year out of O'Hare, and this is our favorite hotel. Nothing fancy but extremely clean, all the room amenities, a Pizza Uno in the hotel, friendly staff, and most importantly a dedicated hotel shuttle that is reliable, fast, reachable and trackable online, and picks you up at Terminal 5. The only complaint is the new $18/night parking gouge.

10

Truman

Aug 19, 2025

·

Stayed 1 night

Near the Airport with free shuttle. Everything we need is there, there is even an office where you can print your boarding pass.

6

Anthony

Aug 14, 2025

·

Stayed 2 nights

Comfy beds, good breakfast, no pool and somewhat older feeling rooms

6

Steve

Oct 28, 2025

·

Stayed 3 nights

Breakfast was very limited - Shuttle service was poor. When trying to contact the hotel to setup a shuttle, nobody would answer the phone. We ended up using a car service to the hotel on most occasions.

6

Sandra

May 2, 2025

·

Stayed 2 nights

Cannot believe i got charged for parking. $18.00 a night

8

Thomas

Mar 19, 2025

·

Stayed 1 night

24 hour shuttle

10

Jihan

May 30, 2025

·

Stayed 1 night

Everything was perfect and the staff were very helpful although the charter bus was not available due to something wrong went with the battery, they get us an uber so we won't miss our flight . Nice and respectful staff . The WIFI wasn't good at our room but was okay in the lounge

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Standards are inconsistent: many report stained carpets, torn or soiled sofas, lingering smoke or musty odors, and occasional dirty linens, while others found rooms acceptably clean.

Related guest reviews

10

William

Jun 13, 2025

·

Stayed 1 night

Awesome!!! Super clean!!

4

Rachel

Aug 31, 2025

·

Stayed 1 night

Dirty carpets

4

Donald

Nov 12, 2025

·

Stayed 1 night

Filthy rooms. Carpet was disgusting. Couch was soiled and ripped. No chance anybody in my family was going to sit on it. This hotel just seemed dirty, outdated, and uninviting. Only slightly better than staying at the airport for a long delay.

4

Erica

Sep 2, 2025

·

Stayed 3 nights

Where to start? Stains on the carpet like a crime scene… loveseat cushion upholstery was shredded… Victoria secret panties between the mattress & headboard (not mine!) a three night stay and only 1 shampoo & 1 conditioner provided & they let you know that you wouldn’t have maid service since its only a 3 night stay, but you could request it I believe.

8

Barbara

Aug 26, 2025

·

Stayed 2 nights

You cannot beat the transportation to/from airport and train station. We needed both at odd hours (super late and super early), and both were readily available. It was nice to have both breakfast and lunch/dinner available on site. As far as the room went, quiet but had a musty smell, like that old cigarette smell even though it was a non-smoking facility. Take-out and frozen food from previous guest left was in refrigerator and multiple hairs in the toilet/shower area did not bode well for feeling that it was really clean. Overall though, I wouldn't hesitate to stay there again if I were in the same situation.

2

Nadia

Aug 9, 2025

·

Stayed 1 night

Our towels had brown stains on them and someone else’s hair. The headboard was disgusting and looking like something had dried dripping down it, same with the air conditioner. Carpets were stained and shower head was basically black due to lack of cleaning it. Room and hallway smelled of smoke even though it was a no smoking room. Would not stay here again.

4

Santino

Jun 30, 2025

·

Stayed 2 nights

Room was DIRTY, LINEN WAS DIRTY AND SLEPT IN. I HAD TO CALL THE MANAGER. THE CURTAINS WERE DIRTY, HAD COFFEE SPILT ON THEM. BATHROOM WALLS WERE DIRTY. FURNITURE WAS DIRTY AND BUSTED UP. WHILE HALLWAYS WERE BEING MOPPED, NO WET FLOOR SIGNS WERE PUT OUT. MOP SMELLED OF DIRTY WATER. SO THE HALLS SMELLED THE SAME. WHERE THERE WAS CARPET IT WAS DIRTY. I WONT BE STAYING THERE EVER AGAIN. AND I WOULD NEVER RECOMMEND IT TO ANYONE. TOTALLY DISAPPOINTED

2

Mamadou

Apr 26, 2025

·

Stayed 1 night

Room looked terrible with a sofa that looks like was found in a trash

2

Julia

Aug 11, 2025

·

Stayed 3 nights

The room was completely dirty. Bedding was not fresh and had stains. There were hair balls on the floor, and the walls had a nasty oil on them next to the bed. Pasty from the Elevator to the hall, to the room it smelt like pee. Never booking with this hotel chain. BTW they will steal money from you if you check in after a late flight, I checked in at 2am and checked out 5 minutes after seeing everything. I was charged $124 for “hotel fees”, con artist. Went to Hampton inn, 5 minutes down the road, and had a wonderful stay.

2

Gregory

Jul 28, 2025

·

Stayed 2 nights

The cleanliness of our room (207) was terrible. The carpet had several, what appears to be, dog secretion spots; and the sofa had a unsightly year in one pillow. Upon request, they did change our room (410). But the sink in room 410 was badly clogged (no water would go down). We we told we had two choices: (1) stay in room 410 with clogged sink, or (2) return to room 207 with the desecrated carpet and torn sofa. We returned back to room 207 because the plumbing word. Terrible, terrible, terrible experience. We called Expedia and reported these terrible conditions and filed a complaint; but had to endure two terrible nights at Comfort Suites O'Hare! Expedia

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious and quiet to cramped or noisy, with frequent mentions of uncomfortable sofa beds, small TVs, and loud AC. Wi‑Fi can be weak on higher floors, though several guests noted comfortable beds.

Related guest reviews

6

Joni

Apr 21, 2025

·

Stayed 1 night

My room was really uncomfortable. Bed was ok. Ac was super loud. I was appalled by lack of updates. Never able to work because wifi was available. Tvs so dated couldnt due even Netflix because of lack of tv channels. Overall just uncomfortable.

4

Shannon

Oct 15, 2025

·

Stayed 1 night

I don’t like leaving less than 5 star reviews but this hotel was not it. The room was super tiny. We had a room with a separate living room and a pull out couch. The couch was super uncomfortable to sleep on. There was no TV in the living room. If the couch was open, the fridge was not accessible at all as it opened right up to it. There was also a coffee table that we had to put up on its side when the couch was open and the whole room was super tight. My other issue was there was little parking. I came back from a concert late and I circled the building a few times because I luckily found someone leaving and could take their spot. The buffet was ok but it was very small. We’ve used Comfort Suites a lot and usually love them but this one was not one of those times.

2

Sonia

Oct 23, 2025

·

Stayed 3 nights

The wifi doesn't work on top floors of the building (I was on 6) because "the router doesn't reach that far". so I had to take a 3 hour exam in their business center that had no ventilation and felt like a sauna. How is this acceptable.

6

Sherlicia

Nov 10, 2025

·

Stayed 1 night

Not the best stay I've had. The pictures are a bit deceptive. The shower was amazing. The bed was comfortable. I guess that's what really matters.

6

Nancy

Jun 23, 2025

·

Stayed 2 nights

Please! Please! Replace the sofa bed mattress! in room 513.

8

Mary Nicole

Nov 6, 2025

·

Stayed 1 night

The breakfast buffet is excellent. The check-in process was smooth. The room itself is average: the pullout sofa is very old and has some small rips in the upholstery, the TVs are small, and the room itself feels a bit drab and musty. OK for an overnight at the airport but not a place I would stay for a longer visit.

8

Giovanni

Mar 18, 2025

·

Stayed 4 nights

Thin walls, but otherwise good value for the price.

8

Jason

Feb 22, 2025

·

Stayed 2 nights

The transportation to the blued line metro worked out great and was quick. Also the transportation to and from the airport was great too. (Very important since it was freezing cold outside) We originally had a 6th floor room but the internet signal was very weak so they change us to the 2nd floor and gave us a voucher for the pizza restaurant. It would be nice if the rooms smelled better, our 2nd floor room smelled like a hospital.

8

Tammy

Jun 28, 2025

·

Stayed 2 nights

My son was bummed there was no pool. The pizza restaurant attached was great. The AC wasnt working the best but it was manageable. Our room had an old stain on the carpet and there was a huge rip on the arm of the sofa. The staff was amazing and it wasnt noisy. The bed was comfortable and all linens were clean.

8

June

May 14, 2025

·

Stayed 1 night

The property is pretty old which you don't notice until you get to the rooms. Holes in the couch burn marks in the carpet

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests praise friendly staff and smooth check‑in, but others describe difficulty reaching the front desk and slow or indifferent responses to room or maintenance issues.

Related guest reviews

4

tracey

Feb 24, 2025

·

Stayed 3 nights

The worst! We booked the hotel for the convenience of the shuttle and had to catch Uber more then the service. Van broke down,driving was horrible! First and last time staying here! Airport ride,CJ didn't bother to pick up one of our bags! 2 females and he just stood there looking with his nasty ass attitude. CJ! Then drop us off at the wrong terminal on purpose after the front desk agent and myself told him. The way he spoke to me inside the lobby in front of other customers, if he was in my face,damaged would have happened. He think he's crazy now!!! Him and Uno are the rudest most disrespectful people I have ever meet and I'm from TX. Corporate will hear from me because I'm sure nothing will happen since it seems like they were short handed of employees. By me being in management and KNOW customer service they would have definitely been laid off. We will return to Chicago but never here again. The just decided not to have hospitality with us. Only two front desk agents were decent and had to ask for clean towels everyday. As a paying customer it's not my fault or business if they are under staffed but customer service and our safety inside their van should be a priority. They don't greet as you walk in unless the manager is at the front with them, if you ask a question it's definitely a bother to them. We received better hospitality outside of the hotel

2

Jeremia

Jul 18, 2025

·

Stayed 1 night

Shuttle service not good. Tried to call hotel and call was not answered after 30 mins on hold.

10

Katrina

Nov 7, 2025

·

Stayed 1 night

Staff was friendly, gave suggestions for local attraction based on my interests, speed of checking in/out, amenities offered

6

Peter

Nov 26, 2024

·

Stayed 1 night

The room listing said 2 double beds ans a sleeper sofa, there was no sofa instead 2 banquet chairs were placed were the sof should have been. When i asked the front desk i was told that many of the sofas were in bad shape and needed replacing and they didn't get to this room. They didn't try to compensate for this. The breakfast was sub par and limited compared to other complimentary standard breakfast. Ive been here before and now they charge for overnight parking. Still a value but be prepared

4

Efrain

Aug 10, 2025

·

Stayed 1 night

We were only there for 1 night. Service up at the desk was difficult. The employee at the desk taking care of us mumbled under her breath couldn't understand or hear her over the sliding door in the front entrance door. Was charged 18 dollars to park in the HOTEL parking lot which I feel is a little ridiculous considering we already rented a room at the facilty. We have stayed at this hotel numerous times and never have we never had to pay for parking. Rooms were clean.

10

diamond

Jun 25, 2025

·

Stayed 3 nights

Staff was amazing, enjoyed daily breakfast, and the shuttle was super convenient and helpful, lived that didn't only go back and forth to the airport it took to the venue for my graduation, the mall, and had other drop off and pick up options as well.

10

Sean

Sep 26, 2024

·

Stayed 1 night

There was an issue with which room I was actually in but the women at the desk did an excellent job to resolve it, she was very helpful.

4

Ryan

Mar 19, 2025

·

Stayed 1 night

We had to switch rooms 4 times. The pull out sofa was broken in the first room, second room the mattress still had food on it and stains, and 3rd had heavy urine stains. The entire room was very unclean with food and debris everywhere and the overall state of the hotel is poor and in disrepair. There was also a criminal situation with a trespasser with a ski mask being arrested in the lobby when I was switching rooms. The assailant was right next to me. Also price at property was less than Expedia which is a disappointment.

6

Kathleen

Jul 22, 2025

·

Stayed 1 night

Staff was friendly. Shirley, the shuttle driver was on point with recommendation for a dinner spot. And speedy drop off and pick up. When I had to call down to front desk at 3:30 am because neighbors were playing music so loud, staff promptly addressed issue. The room was disappointing. Was given a room with two uncomfortable chairs instead of a couch since I didn’t need to use the pullout. Air conditioner was loud….reminded me of the card in bicycle spokes. Tolerable for one night but I wouldn’t want to be here for multiple nights….Staff is the best thing about this spot!

4

Kitten

Mar 27, 2025

·

Stayed 1 night

It took over 90 minutes for the shuttle to come. I booked in advance. I had to call the property over 19 times with no answer. They were very unprofessional and unapologetic for how long I had to wait in the freezing cold. The room was less than average with hair in the towels and sheets. There was a questionable odor to the room. The bed was lumpy and the pillows were thin. I would recommend spending the extra money to stay at a nice, more reputable hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very convenient for O’Hare and transit, with restaurants and shops within a short walk. A few guests felt the immediate area was less appealing at night.

Related guest reviews

10

Benjamin

Jul 1, 2025

·

Stayed 1 night

Clean, efficient, nice overnight for a missed connection at O'Hare

10

Levonte

Mar 11, 2025

·

Stayed 2 nights

Great location

10

Raghu

Oct 5, 2025

·

Stayed 1 night

Location was very close to the airport and their shuttle service was very good. Room was clean and spacious. Breakfast was nice too.

10

Jamell

Aug 29, 2025

·

Stayed 1 night

Nice environment. Loved the location.

10

Joel

Apr 21, 2025

·

Stayed 1 night

Great hotel only 2 miles from the airport with a shuttle both ways. Perfect for layovers

8

Wendy

Apr 27, 2025

·

Stayed 1 night

Very easy to navigate! And the bed was so comfortable! Clean room and there were stores conveniently within walking distance. Next door.

8

David

Aug 11, 2025

·

Stayed 1 night

Parking seemed a bit insecure. Not enough luggage carts. Had trouble getting a return shuttle from the airport; maybe my fault but I tried to follow the instructions and ended up taking a taxi :) On the plus side, there is a decent little neighboring shopping center, short walk.

10

Günter

Sep 22, 2024

·

Stayed 3 nights

Good connection to blue line to downtown an there shuttle. But you bust hook in advance

8

Travis

Jun 19, 2025

·

Stayed 2 nights

Like the fact there’s a bar almost on property and not to far from the Rosemont Theatre.

10

SAM

May 9, 2025

·

Stayed 4 nights

Great stay near the airport, mall and convention centers. A little bit far from downtown Chicago but it's a great stay for the price.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Included breakfast ranges from basic to very good depending on the day. The attached restaurant is convenient, though opinions on food quality and value are mixed.

Related guest reviews

10

David M

Jun 8, 2025

·

Stayed 2 nights

Nice stay. Pleasant people, nice room. A big unexpected bonus was having the best deep dish pizza in Chicago right in the Hotel . Pizzeria Uno is incredible and Ive had them all, such as Ginos, Giordanos, and Lou Malnatis.

10

Florencia

Jan 18, 2025

·

Stayed 1 night

The site is near the Rosemont outlets and entertainment center & Casino. They have shuttles to and from those sites, the airport and the blue line which takes you directly to downtown. They serve breakfast at the UNO Pizzeria restaurant inside the hotel. It is better then most of the breakfasts included at other hotels because they serve scrambled eggs, sausages, potatoes, yougurt, fruit, a variety of sliced bread and bagels, cereal, 3 options of juice, and dried fruit. The room was clean and big. It had a coffee maker, mini fridge, and microwave. It also had a bathtub. I really liked the place

8

Aimee

Oct 24, 2025

·

Stayed 1 night

My go to hotel when I need to take early flight. Shuttle is dependable. The hotel rooms are older but comfortable, clean and quiet. I have always had very comfortable beds and pillows at this hotel. Breakfast is served in the bar area so lots of room to sit. The food is basic but fine. Having the restaurant in the hotel itself is convenient but there are also two other restaurants within a few minutes walk.

8

Judy

Jan 14, 2025

·

Stayed 1 night

The best part was the staff at UNO restaurant attached to the hotel. They were so friendly and the food was great. Sleeping was awful! People were outside the front of the hotel laughing and carrying on until the wee hours. We all slept terrible.

10

John

Dec 1, 2025

·

Stayed 1 night

Nothing fancy, but it fills all the squares very well- very clean, quiet, comfortable room with all necessities. Polite, responsive staff. Attached Uno Pizzeria serves free breakfast (meh). DEDICATED airport shuttle service that has Terminal 5 service. Only negative is $18/night parking.

8

Mary Nicole

Nov 6, 2025

·

Stayed 1 night

The breakfast buffet is excellent. The check-in process was smooth. The room itself is average: the pullout sofa is very old and has some small rips in the upholstery, the TVs are small, and the room itself feels a bit drab and musty. OK for an overnight at the airport but not a place I would stay for a longer visit.

10

Moses

Nov 16, 2025

·

Stayed 2 nights

Very good service Hotel was functional if a little worn Convenient to have Pizzeria Uno downstairs

8

Richard

Mar 29, 2025

·

Stayed 2 nights

My only gripe with this hotel is that the Wi-Fi is not good at all. It's free, but it goes in and out, and the signal is weak. I love the shuttle service to the airport; that was a big selling point for me. The continental breakfast is nothing spectacular, but I'm glad it was free and I didn't have to pay extra. The restaurant "Pizza Uno" downstairs is convenient, but it's overpriced, and I only ate there because of its specials. Nevertheless, I really like that the hotel is fairly close to bus stops, so I can easily commute to Chicago, and I appreciate that there are several stores and restaurants within walking distance (Aldi, Dollar Tree, Wendy's, Subway, etc.). The room was nice and clean, and the shower was hot. I like the pull-out couch and microwave and fridge in each room, and the bed was comfortable. I'd stay here again.

8

Hussam

Jan 4, 2025

·

Stayed 1 night

Breakfast was terrible, there is nothing to eat, no cheese, no cold cut, no eggs, only one toaster. Communication to get shuttle to and from the airport is terrible.

2

Luciano

Nov 3, 2025

·

Stayed 2 nights

Avoid this Hotel! Honestly, this hotel is falling apart. The coach in the room was all broken, carpet is really dirty and smell like dead cat. The breakfast was horrible and the people don’t care about this. You can get salmonela or something worse. I saw people in underware picking up breakfast or people with the mouth full of food and talking over the breakfast and you can see how the pieces of food were falling from the mouth over the breakfast. I paid $400 for 2 nights and they should return some money because it was disgusting and disappointing.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$62
February	$73
March	$88
April	$82
May	$112
June	$127
July	$159
November	$103
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $202	19 $202
20 $111	21 $116	22 $124	23 $142	24 $142	25 $162	26 $166
27 $95	28 $106	29 $106	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $137	3 $129
4 $101	5 $106	6 $106	7 $106	8 $133	9 $211	10 $245
11 $146	12 $103	13 $103	14 $103	15 $103	16 $124	17 $124
18 $106	19 $129	20 $129	21 $103	22 $103	23 $120	24 $120
25 $103	26 $103	27 $103	28 $103	29 $103	30 $120	31 $120

Comfort Suites Chicago O'Hare Airport

Prices for Comfort Suites Chicago O'Hare Airport

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 2 Double Beds with Sofa Bed

Executive Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Guest reviews of Comfort Suites Chicago O'Hare Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Chicago O'Hare Airport

Considering this hotel for your Schiller Park trip?

Prices for upcoming dates