Name: Staybridge Suites-Philadelphia/Mount Laurel by IHG
Address: 4115 Church Road, Ramblewood, Mount Laurel, New Jersey, United States of America, Mount Laurel, Burlington County, US
Price range: $130–$397 per night
Rating: 8.18

What guests think

At Staybridge Suites-Philadelphia/Mount Laurel by IHG, travelers repeatedly praise friendly staff, spacious suite layouts with kitchens, and generally clean rooms, plus a convenient location near dining and attractions, though feedback notes variability in housekeeping and maintenance.

Amenities include a pool, fitness room, basketball court, laundry, and onsite parking, though some renovations and maintenance issues occasionally affect facilities. Suites are comfortable and roomy, but several guests mention dated furnishings and intermittent TV, thermostat, or Wi-Fi problems, plus occasional noise. Breakfast is widely appreciated for quality and variety, though a few found it only okay or disappointing; some reviews also note evening socials. Overall, expect a convenient, family-friendly stay with solid value if you're comfortable with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities commonly highlighted include the pool, fitness room, basketball court, laundry, and onsite parking. Guests enjoy the pool but note it can feel small, and renovations or maintenance sometimes impact facilities (elevator call issues, pool piping, in-room ice).

Related guest reviews

10

Hermione

Aug 21, 2023

·

Stayed 2 nights

Highly recommend! Many amenities for families.

10

Connie

Aug 16, 2023

·

Stayed 2 nights

Delicious breakfast and dinner! Spacious rooms and a great variety of amenities (pool, fitness center, basketball court, laundry room, etc)

8

Linda

Dec 29, 2022

·

Stayed 19,354 nights

There were some property issues while we were there-the elevator couldn’t be called to the 3rd floor, pipes broke in the pool due to sub-freezing temperatures. While those issues didn’t affect our stay, there were other guests who were affected. Staff was great, breakfast was plentiful and varying

10

Nyasia

Jul 29, 2024

·

Stayed 1 night

Very nice hotel! Loved the pool

6

Paul

Sep 12, 2025

·

Stayed 1 night

People were friendly and helpful. Ice machine did not produce ice in the room. Just a few cubes. Great location. Didn’t know renovations were taking place.

8

Bec

Oct 4, 2024

·

Stayed 1 night

Property was great and was around a couple of restaurants which was even more of a plus. Pool was nice and clean and breakfast was phenomenal.

8

Veronica

May 18, 2025

·

Stayed 1 night

Nice place hallways were very smelly pool kinda small but manageable staff was friendly

8

Ricardo

Jul 9, 2024

·

Stayed 4 nights

Dog friendly

10

Hermione

Sep 4, 2023

·

Stayed 2 nights

Property has many amenities such as free breakfast, pool, basketball court, exercise room. Many eateries surround the property. Have visited property often. Very satisfied.

10

James

Jun 17, 2024

·

Stayed 7 nights

Very nice room and amenities. Was able to invite my family for barbecue and swim.

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Cleanliness

Cleanliness is inconsistent: many describe rooms and common areas as very clean, while others report dusty or dirty furniture, cobwebs, odors in hallways, and trash left in corridors due to limited housekeeping.

Related guest reviews

6

Tracie

Jun 30, 2023

·

Stayed 1 night

Just disappointed in the rooms cleanliness. It was gross!

10

Ralph

Dec 25, 2025

·

Stayed 1 night

Room was clean and comfortable. Front deck check in was very good

6

Ashley

Apr 8, 2025

·

Stayed 4 nights

Our room was not very clean. The staff, although friendly, hallowed homeless people to sleep in a corner of the lobby. When guest tried to talk to staff about it they gaslit them saying that did not happen.

4

Andre

Jul 20, 2024

·

Stayed 6 nights

This hotel is tough one to rate because location (proximity to shopping & restaurants) & front desk staff were excellent, while the complimentary breakfast buffet, hotel amnenities, suite floorplan w/double bedroom, double bath, living room w/kitchen & onsite parking w/proximity to room were very nice. However, housecleaning was simply terrible which forced most guest suites to place their smelly bags of trash & soiled towels in the hotel hallway corridor daily in this portion of hotel wing. I counted at least 10 adjacent guests rooms doing this daily which was wierd because I've never experienced or seen this before in my lifetime & I'm a senior. This forced me every two days to personally walk to front desk to requests toilet paper, towels, & trash bags since I had 7 people in my 2 bedroom suite. My repeated requests for very light housekeeping for every other day (not needed daily), which only req'd trash removal, toilet paper, & fresh towels because we made our beds & straighten-up the suite before leaving hotel early every morning in order to make funeral arrangements for family member which was the reason for this hotel stay. My requests were documented @front desks w/very pleasant & professional staff provided supplies & removed room trash. Housekeeping only did light cleaning on 2nd day (Sat) during entire week & she was nice, but I never seen her again. Once I returned to hotel @night, discovered nothing completed during bal of week. Last, all matresses poor quality

10

Kwan Young

Jun 15, 2023

·

Stayed 4 nights

Friendly staff and great breakfast. The sofa is dirty and smelly.

4

Raquel

Feb 13, 2023

·

Stayed 2 nights

Place was dirty the bed made to much noise you can hear dog barking

10

Kelly

Oct 31, 2025

·

Stayed 5 nights

Friendly staff, very nice & clean, comfortable room & bed and nicely stocked little kitchen in my room. This will be my go-to hotel when I’m back in this area for work again.

6

Ermelinda

Dec 1, 2024

·

Stayed 2 nights

Need update on the rundown sofa bed and carpet. Dusty. Torn shower curtain. Breakfast okay

8

Danny

Aug 1, 2025

·

Stayed 2 nights

Easy to find. Good location. Breakfast was okay. Staff was nice. Clean room! Tv in the room has three lights on the screen.

6

Debra

Apr 29, 2024

·

Stayed 1 night

Check-in was great with the front desk staff being very helpful and kind. I didn’t have much contact with any of the other staff but there were cobwebs in almost every corner of my room and I just feel like for such a high price it should be clean. On the last day I ended up with severe food poisoning where I was transported to the hospital and the hotel refused to extend my stay charging me for another night although I did check out by 6 PM they still continue to charge me for the other night I was at the hospital and was just asking for a late check out until I could get back. I could understand charging someone for another night if they could control leaving or not but I had no control over what happened to me. There was no offer to pick me up at the hospital when I was discharged and I had no idea they even had a van for that, I know this is extenuating circumstances but I just wasn’t impressed with their helpfulness around it.

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Rooms

Suites are spacious with kitchens and comfortable beds. Some guests note dated furnishings and maintenance issues (TV/remote or channel problems, thermostat and A/C control, doors and fixtures, and occasional Wi-Fi outages) plus occasional noise.

Related guest reviews

8

Donna

Oct 7, 2025

·

Stayed 1 night

We were assigned a recently renovated room. It was quiet and comfortable on the third floor. The beds were really comfortable.

6

Zachary

Jan 5, 2023

·

Stayed 1 night

The hotel is a little outdated and there was a smell in the hallways. There were several things broken in the room that needed attention like the bathroom doors not closing due to the hinges falling off. Our room's air conditioner didn't work, but they were quick to check it and move us into a different room. Staff was friendly and prompt.

8

Candy

Jun 15, 2023

·

Stayed 1 night

Loved having so much space, the 3 beds was very needed!!! Little out of the way and some areas really need updating, carpets, air vents, etc.

10

Hoai

Feb 1, 2025

·

Stayed 1 night

Overall spacious room, kitchenette amenities were great and cleanly, LOVE all the Dove bottles on walls to limit toiletries. Thermostat was difficult to use, temps drops after a few hours needing to “wake” system up to continue heat. Doors do not shut normally, needs “lifting” to latch… of directions were available ok if not perfect, would have been more helpful.

2

Onuora

Jan 6, 2024

·

Stayed 6 nights

I’ll keep it short. No wifi at New Year’s Eve and 2 days after. An outage for the whole hotel. I went downstairs and asked for housekeeping that day while I was out. They said yes. Housekeeping never came. It was awful and the hotel is usually good

8

Tejbir

Oct 17, 2023

·

Stayed 1 night

The room was ok but there was no phone in the room and the internet did not work. I had problem checking in.

8

Eunice

Oct 3, 2024

·

Stayed 2 nights

Spacious and has kitchen section. So it makes you feel at home

6

Katharine

Sep 2, 2024

·

Stayed 2 nights

The first room we were in the bed broke they were great at moving us but the second bed was so hard. They should invest in better mattresses and or have a memory foam topper available for their short term staying guests

10

Deborah

Mar 6, 2023

·

Stayed 3 nights

This was a trip for a few days to visit friends and family. The king bedroom and queen bedroom suite was so comfortable and spacious. The four-year-old grandson had room to play, enjoyed the pool daily. Breakfast was of good quality and variety of choices. All the staff was very friendly and accommodating. I could have just relaxed in the suite for the entire visit it was that comfortable.

6

Denise

Jul 25, 2025

·

Stayed 2 nights

I stayed at Staybridge for two nights just to relax and decompress. While the staff was very friendly and breakfast had a nice variety of options, a few things made it hard to fully enjoy our stay. Our main plan was to enjoy the pool and watch some good movies, but the TV and remote made that nearly impossible. The TV service was through DirecTV, which was extremely frustrating—some channels had no signal, and the guide only showed channel numbers and network names, not what was actually playing. The “info” button didn’t work at all, so we couldn’t even find out what we were watching. The remote was also in poor condition—very slow to respond, and the buttons were so faded that I could barely read them. My eyesight isn’t what it used to be, so this was especially frustrating. On top of that, we had trouble getting the room temperature comfortable. The air conditioner seemed to only have two settings—either too cold or too warm. This was meant to be a quick reset for us, and while we appreciated the friendly staff and breakfast, the poor TV setup and uncomfortable room temperature really took away from the relaxing experience we were hoping for. The place was a bit run down and looked like it could use a bit of freshening up but thats not want was important to me. The fact that we could not enjoy a movie was very frustrating, it was meant as reset mini vacation. I was very disappointed. The rooms are not cheap and I expect everything to be working properly and it was not.

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Service

Staff are frequently described as friendly and helpful, with quick assistance at times. However, several reviews cite rudeness or unhelpfulness, reservation or deposit/billing issues, and limited flexibility for requests like late checkout.

Related guest reviews

10

Sonia

Jul 3, 2023

·

Stayed 2 nights

Staff were amazing 24 hours a day. Had a GREAT Experience.

2

yassa

Dec 26, 2024

·

Stayed 2 nights

Front desk staff very rude and unprofessional. Very aggressservice.

2

Yakiia

Nov 26, 2024

·

Stayed 1 night

Lisa the receptionist was very rude I had my 6 year old child with me and she showed no respect absolutely disguisting attitude

10

Ralph

Dec 25, 2025

·

Stayed 1 night

Room was clean and comfortable. Front deck check in was very good

4

Heather

Mar 17, 2024

·

Stayed 1 night

Apparently the security hold is $250 on the weekends. We weren’t informed until check in. I was double charged. They literally charged $700 and told me it could take up to 10 days to come back to me. The girl at the front desk was unbelievably unhelpful. We killed atleast 2 inside our room during our one night stay. None of the clocks had been changed from daylights savings.

10

Sandra

Jul 6, 2023

·

Stayed 2 nights

I love this hotel. The staff is awesome and always willing to help.

10

Daniel

Jul 4, 2024

·

Stayed 2 nights

My stay was great from the moment I got there. The person at the desk went above and beyond what was expected. She was able to get our rooms on the same level. The rest of the stay was just as good

10

Wilbur

Oct 21, 2024

·

Stayed 1 night

Convenient, safe and clean, great staff!!

10

Scotty

Sep 26, 2025

·

Stayed 1 night

What a pleasant surprise this hotel was for us! From check-in to check-out and everything in between, we found it to be a great experience. We had the flexibility to extend our stay, and we certainly didn't hesitate with our choice of staying here another night. The change was quickly made for us. We appreciate the assistance in making that change.

6

Debra

Apr 29, 2024

·

Stayed 1 night

Check-in was great with the front desk staff being very helpful and kind. I didn’t have much contact with any of the other staff but there were cobwebs in almost every corner of my room and I just feel like for such a high price it should be clean. On the last day I ended up with severe food poisoning where I was transported to the hospital and the hotel refused to extend my stay charging me for another night although I did check out by 6 PM they still continue to charge me for the other night I was at the hospital and was just asking for a late check out until I could get back. I could understand charging someone for another night if they could control leaving or not but I had no control over what happened to me. There was no offer to pick me up at the hospital when I was discharged and I had no idea they even had a van for that, I know this is extenuating circumstances but I just wasn’t impressed with their helpfulness around it.

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Location

Convenient location near restaurants and shopping, with easy access to Philadelphia and local attractions. A few found it a bit out of the way or near road noise, but most considered it practical.

Related guest reviews

10

Joanne

May 16, 2023

·

Stayed 3 nights

Staff at this location treated us well, were always friendly, and made us feel so welcome. The design of our suite was SO practical, 2 bedrooms, 2 bathrooms, and kitchen. The breakfast was included and always fresh. Recommend this hotel, easy to access Philly and local attractions.

8

Candy

Jun 15, 2023

·

Stayed 1 night

Loved having so much space, the 3 beds was very needed!!! Little out of the way and some areas really need updating, carpets, air vents, etc.

10

Julie

Mar 3, 2025

·

Stayed 1 night

Nice and clean. Well located. Of course because we book throught hôtels.com we have the room the nearest to the road but it was ok at night since we are away from the highway

6

Paul

Sep 12, 2025

·

Stayed 1 night

People were friendly and helpful. Ice machine did not produce ice in the room. Just a few cubes. Great location. Didn’t know renovations were taking place.

4

Andre

Jul 20, 2024

·

Stayed 6 nights

This hotel is tough one to rate because location (proximity to shopping & restaurants) & front desk staff were excellent, while the complimentary breakfast buffet, hotel amnenities, suite floorplan w/double bedroom, double bath, living room w/kitchen & onsite parking w/proximity to room were very nice. However, housecleaning was simply terrible which forced most guest suites to place their smelly bags of trash & soiled towels in the hotel hallway corridor daily in this portion of hotel wing. I counted at least 10 adjacent guests rooms doing this daily which was wierd because I've never experienced or seen this before in my lifetime & I'm a senior. This forced me every two days to personally walk to front desk to requests toilet paper, towels, & trash bags since I had 7 people in my 2 bedroom suite. My repeated requests for very light housekeeping for every other day (not needed daily), which only req'd trash removal, toilet paper, & fresh towels because we made our beds & straighten-up the suite before leaving hotel early every morning in order to make funeral arrangements for family member which was the reason for this hotel stay. My requests were documented @front desks w/very pleasant & professional staff provided supplies & removed room trash. Housekeeping only did light cleaning on 2nd day (Sat) during entire week & she was nice, but I never seen her again. Once I returned to hotel @night, discovered nothing completed during bal of week. Last, all matresses poor quality

8

Bec

Oct 4, 2024

·

Stayed 1 night

Property was great and was around a couple of restaurants which was even more of a plus. Pool was nice and clean and breakfast was phenomenal.

10

Hermione

Sep 4, 2023

·

Stayed 2 nights

Property has many amenities such as free breakfast, pool, basketball court, exercise room. Many eateries surround the property. Have visited property often. Very satisfied.

10

Pia

Jul 21, 2023

·

Stayed 1 night

Location was great

10

Laniece

Jul 24, 2024

·

Stayed 2 nights

The property offers free breakfast. Walmart is around the corner. It is walking distance to Applebees and McDonalds. It was convenient and clean

8

Danny

Aug 1, 2025

·

Stayed 2 nights

Easy to find. Good location. Breakfast was okay. Staff was nice. Clean room! Tv in the room has three lights on the screen.

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Dining

Breakfast is often praised for being tasty with good variety, though some guests found it only okay or not good. A few reviews also mention evening socials or light dinners.

Related guest reviews

10

Connie

Aug 16, 2023

·

Stayed 2 nights

Delicious breakfast and dinner! Spacious rooms and a great variety of amenities (pool, fitness center, basketball court, laundry room, etc)

8

laith

Dec 9, 2024

·

Stayed 1 night

Nice suite that accommodated out party of 6. The lounge area was very nice , which we used to play board games. Breakfast was not good.

8

-Eric

Jun 29, 2023

·

Stayed 2 nights

Felt very safe and fairly well maintained. Enjoyed the morning and evening buffets.

10

Jasen

Dec 22, 2025

·

Stayed 1 night

Breakfast was good

8

Bec

Oct 4, 2024

·

Stayed 1 night

Property was great and was around a couple of restaurants which was even more of a plus. Pool was nice and clean and breakfast was phenomenal.

10

Nicole

Sep 23, 2023

·

Stayed 4 nights

Place was clean, ,staff were friendly, breakfast was delicious. Will stay again

6

Ermelinda

Dec 1, 2024

·

Stayed 2 nights

Need update on the rundown sofa bed and carpet. Dusty. Torn shower curtain. Breakfast okay

10

Hermione

Sep 4, 2023

·

Stayed 2 nights

Property has many amenities such as free breakfast, pool, basketball court, exercise room. Many eateries surround the property. Have visited property often. Very satisfied.

10

Yvonne

Aug 30, 2023

·

Stayed 1 night

Very friendly and helpful staff, comfortable beds,, clean rooms. Our only disappointment was the breakfast

8

Danny

Aug 1, 2025

·

Stayed 2 nights

Easy to find. Good location. Breakfast was okay. Staff was nice. Clean room! Tv in the room has three lights on the screen.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$135
February	$125
March	$139
April	$189
May	$186
June	$205
July	$162
August	$160
September	$140
October	$151
November	$145
December	$123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $166	2 $188	3 $202
4 $152	5 $152	6 $161	7 $156	8 $176	9 $340	10 $397
11 $156	12 $170	13 $161	14 $170	15 $189	16 $264	17 $285
18 $130	19 $156	20 $156	21 $156	22 $166	23 $204	24 $224
25 $130	26 $171	27 $175	28 $161	29 $161	30 $213	31 $192

Staybridge Suites-Philadelphia/Mount Laurel by IHG

Prices for Staybridge Suites-Philadelphia/Mount Laurel by IHG

Monthly average prices

About this property

Location

Room options

Studio Suite, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 1 Bedroom, Kitchen

Studio Suite, 1 King Bed, Kitchen

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Tub)

Suite, 1 Bedroom, Roll-In Shower, Kitchen (Mobility Roll-In Shower)

Guest reviews of Staybridge Suites-Philadelphia/Mount Laurel by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Staybridge Suites-Philadelphia/Mount Laurel by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $269
20 $138	21 $245	22	23	24 $193	25 $240	26 $217
27 $179	28 $169	29 $206	30 $193