Williamsburg Suites
From
$70
/ night
Select dates to see prices and availability
From
$70
/ night
About this property
This hotel has 3 floors in 1 building and offers designated smoking areas.
Amenities
This hotel has 3 floors in 1 building and offers designated smoking areas.
Business amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Williamsburg Suites in Williamsburg, you'll be in the historical district, within a 5-minute drive of College of William and Mary and Merchants Square. This hotel is 2.4 mi (3.8 km) from Governor's Palace and 2.7 mi (4.3 km) from Williamsburg Premium Outlets.
What's nearby
Pirate's Cove Adventure Golf(0.4 miles)
Waller Mill Park(0.8 miles)
Ripley's Believe It or Not!(1 miles)
College of William and Mary(1 miles)
Walter J. Zable Stadium at Cary Field(1.4 miles)
Greater Williamsburg Sports and Event Center(1.5 miles)
Busch Tennis Courts(1.7 miles)
Merchants Square(1.7 miles)
Wren Building(1.7 miles)
Kaplan Arena(1.8 miles)
Duke of Gloucester Street(1.8 miles)
Colonial Williamsburg Visitor Center(1.8 miles)
Kimball Theater(1.9 miles)
Bounce House(1.9 miles)
Williamsburg Farmers Market(1.9 miles)
Newport News - Williamsburg Intl. Airport (PHF)(19.7 miles)
Richmond Intl. Airport (RIC)(46.2 miles)
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Free Parking
Coffee/Tea in Common Areas
Fireplace in Lobby
Location
120 Bypass Road, Williamsburg, Virginia, United States of America
Pirate's Cove Adventure Golf (0.4 miles)
Waller Mill Park (0.8 miles)
Ripley's Believe It or Not! (1 miles)
College of William and Mary (1 miles)
Walter J. Zable Stadium at Cary Field (1.4 miles)
Greater Williamsburg Sports and Event Center (1.5 miles)
Room options
14
Deluxe Double Room Single Use
Room details
2 Queen Beds
Sleeps 4
350 ft²
Air ConditioningHeatingWi-Fi (Free)
14
Family Suite
Room details
1 King Bed
, 2 Queen Beds
, and 1 Sofa Bed
Sleeps 8
600 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Williamsburg Suites
6
Based on 95 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews of Williamsburg Suites, guests repeatedly report serious cleanliness and maintenance problems, including dirty rooms, insects, moldy odors, broken fixtures, and missing basics, alongside frequent issues with nonworking TVs, unreliable Wi‑Fi, and malfunctioning or absent fridges and microwaves.
Read moreWas this helpful?
What guests think
Across the reviews of Williamsburg Suites, guests repeatedly report serious cleanliness and maintenance problems, including dirty rooms, insects, moldy odors, broken fixtures, and missing basics, alongside frequent issues with nonworking TVs, unreliable Wi‑Fi, and malfunctioning or absent fridges and microwaves.
Service feedback is mixed: some staff are described as friendly or helpful, but many report long or unattended check‑ins, reservations not honored, poor communication, and trouble getting refunds. Several guests mention very spacious rooms and low prices, while others describe unsafe conditions or being turned away on arrival. Location is praised as convenient to restaurants and Colonial Williamsburg; overall, expect a very basic stay where reliability varies widely.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Not enough information in reviews.
Related guest reviews
4
dyneil
Aug 18, 2024
·
Stayed 2 nights
They had issue with being over book. Elevator did not work so it is not handicapped friendly.
They had issue with being over book. Elevator did not work so it is not handicapped friendly.
2
Danielle
Aug 12, 2024
·
Stayed 3 nights
This is not an operating hotel/motel. Do not book! The police were called to assist us when we arrived because there was no room and no means to get a refund. The staff said they were closed because they are on fire watch. Their fire monitoring company dropped them, the rear of the building is condemned, per the police, and after all of that, another staff member demanded we check-in, or we cannot apply for a refund. There is definitely fraud happening, and hotels.com refused to assist us because they claim they cannot confirm what I am telling them versus what the staff told them on a call. This all happened with tropical storm Debby in the background, with 7 kids and a dog in the car. The staff locked the lobby door when we stepped outside to make a few phone calls. I've already made a claim with the BBB, hopefully this location will not dupe another.
This is not an operating hotel/motel. Do not book! The police were called to assist us when we arrived because there was no room and no means to get a refund. The staff said they were closed because they are on fire watch. Their fire monitoring company dropped them, the rear of the building is condemned, per the police, and after all of that, another staff member demanded we check-in, or we cannot apply for a refund. There is definitely fraud happening, and hotels.com refused to assist us because they claim they cannot confirm what I am telling them versus what the staff told them on a call. This all happened with tropical storm Debby in the background, with 7 kids and a dog in the car. The staff locked the lobby door when we stepped outside to make a few phone calls. I've already made a claim with the BBB, hopefully this location will not dupe another.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly describe poor cleanliness, with dirty rooms and bathrooms, insects (including roaches), musty odors, mold, and trash left around; basics like towels, soap, and toilet paper are often missing.
Related guest reviews
2
Laurie
Dec 25, 2024
·
Stayed 1 night
I can't say anything nice about this motel! I would give zero stars if I could. DO NOT stay there. The employees don't know what's going on, the rooms are dirty, there's trash and liquor bottles laying outside people's doors, the door to our room didn't lock because someone had previously kicked it in. When we said we wanted to cancel our reservation, they refused and kept our money. The hotel we ended up staying at said they get people who've cancelled there all the time. Absolutely horrible experience.
I can't say anything nice about this motel! I would give zero stars if I could. DO NOT stay there. The employees don't know what's going on, the rooms are dirty, there's trash and liquor bottles laying outside people's doors, the door to our room didn't lock because someone had previously kicked it in. When we said we wanted to cancel our reservation, they refused and kept our money. The hotel we ended up staying at said they get people who've cancelled there all the time. Absolutely horrible experience.
2
Shannon
Oct 21, 2024
·
Stayed 1 night
The room was dirty. No soap. No toilet paper. Water in the shower would not work at all. All the decor in the room Hanging off the wall, towels had cigarette burns on them, the office was closed the whole time so we couldn’t complain or get help.
The room was dirty. No soap. No toilet paper. Water in the shower would not work at all. All the decor in the room Hanging off the wall, towels had cigarette burns on them, the office was closed the whole time so we couldn’t complain or get help.
2
Sandra
Apr 15, 2025
·
Stayed 3 nights
Good parts....the beds were comfortable, the air/heat worked and the staff was friendly. Bad....it was dirty, no cable, no wifi. I had to buy cleaning products. Not enougb towels. No soap. Dirt and hair all over the bathrooms.
Good parts....the beds were comfortable, the air/heat worked and the staff was friendly. Bad....it was dirty, no cable, no wifi. I had to buy cleaning products. Not enougb towels. No soap. Dirt and hair all over the bathrooms.
2
Mohra
Oct 21, 2024
·
Stayed 1 night
This is the worst place I’ve EVER seen. Filthy. No breakfast as listed. No toilet paper - cockroaches in the bathtub. Shocking
This is the worst place I’ve EVER seen. Filthy. No breakfast as listed. No toilet paper - cockroaches in the bathtub. Shocking
2
Dina h
Oct 20, 2024
·
Stayed 1 night
Room did not have tv, microwave oven, fridge, air conditioner was out the wall, bugs
Room did not have tv, microwave oven, fridge, air conditioner was out the wall, bugs
2
Jennifer
Jan 23, 2025
·
Stayed 4 nights
When I first came to the hotel, it took about 10 minutes for somebody to come to the front desk to even check me in. They were friendly. I go to my room and it is nice. But during my own personal inspection, I find that it was very dirty and unkept. The TV does not work and neither does the Wi-Fi. The microwave does come on, but it does not warm anything up. The refrigerators do not work. They have told me for three days now that they would bring me a smart TV, which didn’t make sense because the Wi-Fi does not work. The very first night I stayed here they asked for me to give five stars and I had no problem doing that at the beginning. now it is three days later and the staff has become rude and very unhelpful. I have called the number several times to get help and it goes to voicemail and I never get a return call. Tonight will be the last time I ever stay here. I have reported them to the Better Business Bureau and through the company that I booked them through. I’m grateful that I bought the insurance so hopefully I will be able to get my money back. I would not waste my time or my money on this crap hole. I like to leave good reviews, but with this one I cannot. I took a video, but it does not allow me to upload it. And it was basically just showing that the TV did not work. I booked this room from Sunday January 19 until January 24. I would not even recommend this hotel to a roach.
When I first came to the hotel, it took about 10 minutes for somebody to come to the front desk to even check me in. They were friendly. I go to my room and it is nice. But during my own personal inspection, I find that it was very dirty and unkept. The TV does not work and neither does the Wi-Fi. The microwave does come on, but it does not warm anything up. The refrigerators do not work. They have told me for three days now that they would bring me a smart TV, which didn’t make sense because the Wi-Fi does not work. The very first night I stayed here they asked for me to give five stars and I had no problem doing that at the beginning. now it is three days later and the staff has become rude and very unhelpful. I have called the number several times to get help and it goes to voicemail and I never get a return call. Tonight will be the last time I ever stay here. I have reported them to the Better Business Bureau and through the company that I booked them through. I’m grateful that I bought the insurance so hopefully I will be able to get my money back. I would not waste my time or my money on this crap hole. I like to leave good reviews, but with this one I cannot. I took a video, but it does not allow me to upload it. And it was basically just showing that the TV did not work. I booked this room from Sunday January 19 until January 24. I would not even recommend this hotel to a roach.
2
Victor
Sep 27, 2024
·
Stayed 1 night
You should absolutely avoid this property. The few guests there appear to be individuals without permanent housing. Towels, soap, even a trash can were not in the room. Dead and live insects. No TV Apparently because the cable bill was unpaid by the owner. It is a dive. You truly do get what you pay for.
You should absolutely avoid this property. The few guests there appear to be individuals without permanent housing. Towels, soap, even a trash can were not in the room. Dead and live insects. No TV Apparently because the cable bill was unpaid by the owner. It is a dive. You truly do get what you pay for.
2
Lawrence
Sep 27, 2024
·
Stayed 4 nights
Dirty, infested, and the tv's do not work.
Dirty, infested, and the tv's do not work.
2
Christopher
Dec 25, 2024
·
Stayed 2 nights
When I got there to Check in the person that greeted me rolled their eyes and obviously was frustrated that I was there. The electricity had gone out they were unable to check me in and ask if I could co.e back late. Once. I was checked the room did not have a garbage can or a remote for the t v, but at that point I was very tired and just wanted to go to bed. The next day when I asked about getting a remote the t v's are not working and that they're working on it. Additionally during the stay I had to make sure I kept all my bags Isolated on top of a table Due to the roaches that I would see run across the floor, And would have to pick out of the bathtub in the morning. The room also had a musty smell That I now realize made all my stuff smell and probably myself Until I check in to my next hotel in DC and showered And went to get clothes from my bag
When I got there to Check in the person that greeted me rolled their eyes and obviously was frustrated that I was there. The electricity had gone out they were unable to check me in and ask if I could co.e back late. Once. I was checked the room did not have a garbage can or a remote for the t v, but at that point I was very tired and just wanted to go to bed. The next day when I asked about getting a remote the t v's are not working and that they're working on it. Additionally during the stay I had to make sure I kept all my bags Isolated on top of a table Due to the roaches that I would see run across the floor, And would have to pick out of the bathtub in the morning. The room also had a musty smell That I now realize made all my stuff smell and probably myself Until I check in to my next hotel in DC and showered And went to get clothes from my bag
2
Neita
Oct 27, 2024
·
Stayed 1 night
Let's start with the fact that nobody was there to check us in at 11:20 pm. We had to call the main number, then wait, then wait some more, recall the main number, and then I had to go to one of the rooms and bang, not just knock on the door where the on-duty manager was. When the manager finally checked us in he took a photo copy of the license and my credit card. Do not stay here unless you absolutely love roaches, we were killing them all night. I even woke up with one crawling around my hand. The microwave looked like it was picked up from a junkyard. When we turned on the water in the sink it just leaked out the drain pipe onto the floor. The AC unit is a heater as well, and was held in place by cardboard and duct tape. There were only sheets on the beds no blankets anywhere in the room. Then, at checkout there was no one at the front desk to check us out and the lobby door was locked, even though it was after 9am, so we had to leave the key in the room.
Let's start with the fact that nobody was there to check us in at 11:20 pm. We had to call the main number, then wait, then wait some more, recall the main number, and then I had to go to one of the rooms and bang, not just knock on the door where the on-duty manager was. When the manager finally checked us in he took a photo copy of the license and my credit card. Do not stay here unless you absolutely love roaches, we were killing them all night. I even woke up with one crawling around my hand. The microwave looked like it was picked up from a junkyard. When we turned on the water in the sink it just leaked out the drain pipe onto the floor. The AC unit is a heater as well, and was held in place by cardboard and duct tape. There were only sheets on the beds no blankets anywhere in the room. Then, at checkout there was no one at the front desk to check us out and the lobby door was locked, even though it was after 9am, so we had to leave the key in the room.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Multiple reviews report nonworking or missing in-room amenities, especially TVs, Wi‑Fi, fridges, microwaves, and heating; some note thin pillows or dated interiors. Several others found the suites very spacious for the price.
Related guest reviews
10
jr
Mar 27, 2024
·
Stayed 2 nights
Right in the heart of Williamsburg. Very close to an array fine restaurants. Minutes colonal williamsburg and by far the most spacious rooms ive ever stayed in!
Right in the heart of Williamsburg. Very close to an array fine restaurants. Minutes colonal williamsburg and by far the most spacious rooms ive ever stayed in!
10
jr
Mar 26, 2024
·
Stayed 2 nights
Great area. Staff was polite.. All around a great stay. Plus, biggiest hotel rooms ive ever been in. Clean and everything was as should habe been. Will be back!!
Great area. Staff was polite.. All around a great stay. Plus, biggiest hotel rooms ive ever been in. Clean and everything was as should habe been. Will be back!!
2
Sandra
Apr 15, 2025
·
Stayed 3 nights
Good parts....the beds were comfortable, the air/heat worked and the staff was friendly. Bad....it was dirty, no cable, no wifi. I had to buy cleaning products. Not enougb towels. No soap. Dirt and hair all over the bathrooms.
Good parts....the beds were comfortable, the air/heat worked and the staff was friendly. Bad....it was dirty, no cable, no wifi. I had to buy cleaning products. Not enougb towels. No soap. Dirt and hair all over the bathrooms.
6
Nerio Alberto
Oct 4, 2024
·
Stayed 1 night
The price and location was the most convenient, the staff was very accomodating as there was not enough towels or toilet paper in the room, there was just 2 pillows per bed that were extremely thin, but for the price that we paid we didnt want to make a fuzz from it, next time bring your own pillows so it can be a bit more comfortable, qlso there was no staff at 830 am that would allow to check out, nor a way to check out electronically. Still the best of this visit was mr. Tim (front desk clerk), he was the most gracious and hospitable!
The price and location was the most convenient, the staff was very accomodating as there was not enough towels or toilet paper in the room, there was just 2 pillows per bed that were extremely thin, but for the price that we paid we didnt want to make a fuzz from it, next time bring your own pillows so it can be a bit more comfortable, qlso there was no staff at 830 am that would allow to check out, nor a way to check out electronically. Still the best of this visit was mr. Tim (front desk clerk), he was the most gracious and hospitable!
2
Dina h
Oct 20, 2024
·
Stayed 1 night
Room did not have tv, microwave oven, fridge, air conditioner was out the wall, bugs
Room did not have tv, microwave oven, fridge, air conditioner was out the wall, bugs
6
Reggie
Feb 10, 2025
·
Stayed 2 nights
Rooms could use an update
Rooms could use an update
2
Jennifer
Jan 23, 2025
·
Stayed 4 nights
When I first came to the hotel, it took about 10 minutes for somebody to come to the front desk to even check me in. They were friendly. I go to my room and it is nice. But during my own personal inspection, I find that it was very dirty and unkept. The TV does not work and neither does the Wi-Fi. The microwave does come on, but it does not warm anything up. The refrigerators do not work. They have told me for three days now that they would bring me a smart TV, which didn’t make sense because the Wi-Fi does not work. The very first night I stayed here they asked for me to give five stars and I had no problem doing that at the beginning. now it is three days later and the staff has become rude and very unhelpful. I have called the number several times to get help and it goes to voicemail and I never get a return call. Tonight will be the last time I ever stay here. I have reported them to the Better Business Bureau and through the company that I booked them through. I’m grateful that I bought the insurance so hopefully I will be able to get my money back. I would not waste my time or my money on this crap hole. I like to leave good reviews, but with this one I cannot. I took a video, but it does not allow me to upload it. And it was basically just showing that the TV did not work. I booked this room from Sunday January 19 until January 24. I would not even recommend this hotel to a roach.
When I first came to the hotel, it took about 10 minutes for somebody to come to the front desk to even check me in. They were friendly. I go to my room and it is nice. But during my own personal inspection, I find that it was very dirty and unkept. The TV does not work and neither does the Wi-Fi. The microwave does come on, but it does not warm anything up. The refrigerators do not work. They have told me for three days now that they would bring me a smart TV, which didn’t make sense because the Wi-Fi does not work. The very first night I stayed here they asked for me to give five stars and I had no problem doing that at the beginning. now it is three days later and the staff has become rude and very unhelpful. I have called the number several times to get help and it goes to voicemail and I never get a return call. Tonight will be the last time I ever stay here. I have reported them to the Better Business Bureau and through the company that I booked them through. I’m grateful that I bought the insurance so hopefully I will be able to get my money back. I would not waste my time or my money on this crap hole. I like to leave good reviews, but with this one I cannot. I took a video, but it does not allow me to upload it. And it was basically just showing that the TV did not work. I booked this room from Sunday January 19 until January 24. I would not even recommend this hotel to a roach.
2
Lawrence
Sep 27, 2024
·
Stayed 4 nights
Dirty, infested, and the tv's do not work.
Dirty, infested, and the tv's do not work.
2
Christina
Feb 22, 2025
·
Stayed 1 night
Room not even available or accessible when we arrived. The guy who eventually helped us had to force open the door to a dirty room that had no TV. There was no other room ready, so we canceled and stayed somewhere else for the night.
Room not even available or accessible when we arrived. The guy who eventually helped us had to force open the door to a dirty room that had no TV. There was no other room ready, so we canceled and stayed somewhere else for the night.
2
David
Jan 29, 2025
·
Stayed 7 nights
No working tv and no fridge the heater barely worked
No working tv and no fridge the heater barely worked
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is inconsistent: while some staff are praised as friendly and helpful, many guests faced unattended or slow check‑ins, rooms not ready or double‑assigned, poor communication, and difficulty obtaining refunds.
Related guest reviews
2
Kathryn
Oct 14, 2024
·
Stayed 1 night
I booked a room for my family. I received a confirmation number and proof of reservation. I called the morning of my reservation to inform front desk we’d be checking in late (8pm). The employee said no problem bc someone would be at the front desk until 10pm to check us in. When we arrived at 8pm I was told there was no room available. The employee had no explanation. She was rude and did not apologize for the major inconvenience. We could not find another hotel in Williamsburg. We had to drive 20 miles away to find closest hotel room in Newport News.
I booked a room for my family. I received a confirmation number and proof of reservation. I called the morning of my reservation to inform front desk we’d be checking in late (8pm). The employee said no problem bc someone would be at the front desk until 10pm to check us in. When we arrived at 8pm I was told there was no room available. The employee had no explanation. She was rude and did not apologize for the major inconvenience. We could not find another hotel in Williamsburg. We had to drive 20 miles away to find closest hotel room in Newport News.
2
Sonia
Oct 14, 2024
·
Stayed 1 night
We arrived on property at 4pm to check in and were told to come back at 5. When we came back there was 2 people in front of us. Took an hour and half to get to us. When we went to our room there was someone already checked into it. We then had to rush out to get to my sons soccer game. We came back about 8pm. From there no one was at the desk for about 30 minutes. Got a new room. When we arrived the key didnt not work and could see inside the room that the beds were not even made and the handle to the door was in side on a table. We went back and ask for a room thatbwe could use. After another hour we finally got another room. We we walked in the whole room smelled like mold. The trash was full. The toilet had been used and not flushed and the fridge was covered in black mold. Not to mention the fruit flys and stink bugs. We ended up leaving for a different hotel and they wouldnt even give us a refund. I dont know how this place is allowed to operate. Expedia should remove this place from thier site. By far the worst "hotel" experience ever.
We arrived on property at 4pm to check in and were told to come back at 5. When we came back there was 2 people in front of us. Took an hour and half to get to us. When we went to our room there was someone already checked into it. We then had to rush out to get to my sons soccer game. We came back about 8pm. From there no one was at the desk for about 30 minutes. Got a new room. When we arrived the key didnt not work and could see inside the room that the beds were not even made and the handle to the door was in side on a table. We went back and ask for a room thatbwe could use. After another hour we finally got another room. We we walked in the whole room smelled like mold. The trash was full. The toilet had been used and not flushed and the fridge was covered in black mold. Not to mention the fruit flys and stink bugs. We ended up leaving for a different hotel and they wouldnt even give us a refund. I dont know how this place is allowed to operate. Expedia should remove this place from thier site. By far the worst "hotel" experience ever.
2
Christopher
Oct 14, 2024
·
Stayed 1 night
I had to search for the staff on check in. There were no towels or soap available in the room and I had to go back and request these. She stated that I was lucky to get the towels that I got when she gave them to me. This hotel is being used for temporary housing for transient populations. We were woken up in the middle of the night (1 AM) due to the fact that there is no management system of room occupancy. When I called the front desk to state someone was trying to get into our room she stated, "Don't be paranoid, just open the door and talk to housekeeping to say you are occupying the room." This is terribly unsafe.
I had to search for the staff on check in. There were no towels or soap available in the room and I had to go back and request these. She stated that I was lucky to get the towels that I got when she gave them to me. This hotel is being used for temporary housing for transient populations. We were woken up in the middle of the night (1 AM) due to the fact that there is no management system of room occupancy. When I called the front desk to state someone was trying to get into our room she stated, "Don't be paranoid, just open the door and talk to housekeeping to say you are occupying the room." This is terribly unsafe.
10
Emily
Apr 1, 2024
·
Payton was excellent in getting us in our suite. He was very knowledgeable about the area. The rooms had more room then expected and are well keep. Can’t wait to plan another trip because we plan on staying here again.
Payton was excellent in getting us in our suite. He was very knowledgeable about the area. The rooms had more room then expected and are well keep. Can’t wait to plan another trip because we plan on staying here again.
2
Richard
Oct 14, 2024
·
Stayed 1 night
I checked in after a long time just trying to get a key card. Went into the room and found it completely unnade and trashed. A flood if water on the floor and water blowing from the ceiling. Went back to reception tossed my card on the counter and told them I about the room condition in front of many others checking in and told them I want a refund. The w ol man just nodded and shrugged. This was after a previous guest, after just getting his key card, went to his room, came back and tossed his card on the counter proclaiming someone else was already in the room. Not only should I get a full refund, I should be compensated for the room I finally got at an exorbitant rate because everything in the area was sold out.
I checked in after a long time just trying to get a key card. Went into the room and found it completely unnade and trashed. A flood if water on the floor and water blowing from the ceiling. Went back to reception tossed my card on the counter and told them I about the room condition in front of many others checking in and told them I want a refund. The w ol man just nodded and shrugged. This was after a previous guest, after just getting his key card, went to his room, came back and tossed his card on the counter proclaiming someone else was already in the room. Not only should I get a full refund, I should be compensated for the room I finally got at an exorbitant rate because everything in the area was sold out.
2
Tina
Nov 6, 2024
·
Stayed 1 night
We reserved two rooms and upon arrival the front desk clerk was lost, the rooms were not available. The customer before us was given a room that someone was already staying. Would never recommend this place.
We reserved two rooms and upon arrival the front desk clerk was lost, the rooms were not available. The customer before us was given a room that someone was already staying. Would never recommend this place.
10
Patti
May 22, 2024
·
Stayed 4 nights
Staff was professional and friendly
Staff was professional and friendly
2
Neita
Oct 27, 2024
·
Stayed 1 night
Let's start with the fact that nobody was there to check us in at 11:20 pm. We had to call the main number, then wait, then wait some more, recall the main number, and then I had to go to one of the rooms and bang, not just knock on the door where the on-duty manager was. When the manager finally checked us in he took a photo copy of the license and my credit card. Do not stay here unless you absolutely love roaches, we were killing them all night. I even woke up with one crawling around my hand. The microwave looked like it was picked up from a junkyard. When we turned on the water in the sink it just leaked out the drain pipe onto the floor. The AC unit is a heater as well, and was held in place by cardboard and duct tape. There were only sheets on the beds no blankets anywhere in the room. Then, at checkout there was no one at the front desk to check us out and the lobby door was locked, even though it was after 9am, so we had to leave the key in the room.
Let's start with the fact that nobody was there to check us in at 11:20 pm. We had to call the main number, then wait, then wait some more, recall the main number, and then I had to go to one of the rooms and bang, not just knock on the door where the on-duty manager was. When the manager finally checked us in he took a photo copy of the license and my credit card. Do not stay here unless you absolutely love roaches, we were killing them all night. I even woke up with one crawling around my hand. The microwave looked like it was picked up from a junkyard. When we turned on the water in the sink it just leaked out the drain pipe onto the floor. The AC unit is a heater as well, and was held in place by cardboard and duct tape. There were only sheets on the beds no blankets anywhere in the room. Then, at checkout there was no one at the front desk to check us out and the lobby door was locked, even though it was after 9am, so we had to leave the key in the room.
10
Nerio Alberto
Oct 9, 2024
·
Stayed 1 night
2nd time we stayed and back again, the night manager is the best of this place, he made sure all went well.with us in every way he could, now, about the property, this time we saw some little bugs here and there but we were on 1st floor, so it might have been that. The rest of the experience was really good
2nd time we stayed and back again, the night manager is the best of this place, he made sure all went well.with us in every way he could, now, about the property, this time we saw some little bugs here and there but we were on 1st floor, so it might have been that. The rest of the experience was really good
8
Rachel
Oct 21, 2024
·
Stayed 1 night
The staff was extremely helpful and considerate, I could tell they were working on improving the property.
The staff was extremely helpful and considerate, I could tell they were working on improving the property.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Several reviews praise a convenient location near restaurants and Colonial Williamsburg.
Related guest reviews
10
jr
Mar 27, 2024
·
Stayed 2 nights
Right in the heart of Williamsburg. Very close to an array fine restaurants. Minutes colonal williamsburg and by far the most spacious rooms ive ever stayed in!
Right in the heart of Williamsburg. Very close to an array fine restaurants. Minutes colonal williamsburg and by far the most spacious rooms ive ever stayed in!
10
jr
Mar 26, 2024
·
Stayed 2 nights
Great area. Staff was polite.. All around a great stay. Plus, biggiest hotel rooms ive ever been in. Clean and everything was as should habe been. Will be back!!
Great area. Staff was polite.. All around a great stay. Plus, biggiest hotel rooms ive ever been in. Clean and everything was as should habe been. Will be back!!
6
Nerio Alberto
Oct 4, 2024
·
Stayed 1 night
The price and location was the most convenient, the staff was very accomodating as there was not enough towels or toilet paper in the room, there was just 2 pillows per bed that were extremely thin, but for the price that we paid we didnt want to make a fuzz from it, next time bring your own pillows so it can be a bit more comfortable, qlso there was no staff at 830 am that would allow to check out, nor a way to check out electronically. Still the best of this visit was mr. Tim (front desk clerk), he was the most gracious and hospitable!
The price and location was the most convenient, the staff was very accomodating as there was not enough towels or toilet paper in the room, there was just 2 pillows per bed that were extremely thin, but for the price that we paid we didnt want to make a fuzz from it, next time bring your own pillows so it can be a bit more comfortable, qlso there was no staff at 830 am that would allow to check out, nor a way to check out electronically. Still the best of this visit was mr. Tim (front desk clerk), he was the most gracious and hospitable!
10
Alan
Oct 13, 2024
·
Stayed 2 nights
It’s a nice quiet place for $50
It’s a nice quiet place for $50
10
Michael
Apr 24, 2024
·
Stayed 28 nights
My stay was great. First thing i noticed upon arrival was the cleanliness. Clean bedding, no funky odors, hard flooring and ample hot water. The heating/AC unit works well and isnt full of mold like most 2 and 3 star motels. Yes people live here, and all seem nice. I too, am calling this home for a while. Cory has been awesome to me and my wife. There is a Hooters next door, a nice sized mini golf place across the street, and just about everything else you can imagine within walking distance or a short car ride away. Overall. 10/10 would recommend.
My stay was great. First thing i noticed upon arrival was the cleanliness. Clean bedding, no funky odors, hard flooring and ample hot water. The heating/AC unit works well and isnt full of mold like most 2 and 3 star motels. Yes people live here, and all seem nice. I too, am calling this home for a while. Cory has been awesome to me and my wife. There is a Hooters next door, a nice sized mini golf place across the street, and just about everything else you can imagine within walking distance or a short car ride away. Overall. 10/10 would recommend.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
Related guest reviews
2
Mohra
Oct 21, 2024
·
Stayed 1 night
This is the worst place I’ve EVER seen. Filthy. No breakfast as listed. No toilet paper - cockroaches in the bathtub. Shocking
This is the worst place I’ve EVER seen. Filthy. No breakfast as listed. No toilet paper - cockroaches in the bathtub. Shocking
Was this helpful?
AI-generated summary based on recent guest reviews
No written reviews
Guests have not written any reviews for this property yet.
FAQs about Williamsburg Suites
Is parking available at the property?
Free self-parking is available on-site, including designated parking for RVs, buses, and trucks. The parking is uncovered and does not require a reservation.
What are the check-in and check-out times?
Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in is available for a fee, subject to availability. Guests planning to arrive after 5:00 PM should contact the property in advance.
What accessibility features does the hotel offer?
The property features wheelchair-accessible paths of travel, a wheelchair-accessible registration desk, and limited wheelchair-accessible rooms. There are also handrails in stairways and visual alarms in hallways.
Where is the hotel located in relation to local attractions?
The hotel is situated in the historical district of Williamsburg, within a 5-minute drive of the College of William and Mary and Merchants Square. It is approximately 2.4 miles from the Governor's Palace and 2.7 miles from Williamsburg Premium Outlets.
What are the policies for guests staying with children?
Children can stay for free when occupying the parent's or guardian's room using existing bedding. The property also has connecting/adjoining rooms available upon request.
What are the policies regarding extra beds and cribs?
The hotel offers cribs for a fee of USD 10.00 per night and rollaway beds for the same fee. Availability is subject to request and confirmation.
Have a question?
Instant AI responses are based on hotel information
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 5:00 PM
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- Early check-in is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 10.0 per night
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Free Parking
Coffee/Tea in Common Areas
Fireplace in Lobby
General
Coffee/Tea in Common Areas
Handrails in Stairways
Upper Floors (Stairs Only)
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Activities
Newspapers in Lobby (free)
Television in Common Areas
Services
Safe-Deposit Box
Designated Smoking Area
Express Check-In/Check-Out
Fireplace in Lobby
Laundry Facilities
Parking
Free Parking
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Parking (Uncovered)