Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

Does the hotel allow pets?

Yes, the property allows pets. One pet can stay for free, while a fee of USD 15 per night applies for additional pets, with a maximum fee of USD 105 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 6:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property has limited wheelchair accessibility, including accessible parking and public areas.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Martinsburg, within a 5-minute drive of Tuscarora Creek Historic District and Wonderment Puppet Theater. It is 1.3 miles from Wurzburg Dog Park and 1.7 miles from Apollo Civic Theatre.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, though the specific age is not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10 per night. Advance request or confirmation may be required for availability.

Red Roof Inn Martinsburg - Comfortable Motel Stay

Average nightly price at Red Roof Inn Martinsburg by month, last 12 months (USD)
Month	Average price
January	$60
February	$59
March	$61
April	$63
May	$66
June	$64
July	$62
August	$60
September	$66
October	$65
November	$63
December	$59

What guests think

Reviews of Red Roof Inn Martinsburg describe a budget-friendly stop with widely mixed experiences, where frequent cleanliness problems, smoke or musty odors, and noticeable wear-and-tear or maintenance issues contrast with occasional reports of acceptable, simple rooms.

Staff are often described as friendly and helpful, though several guests encountered slow or absent front-desk service and inconsistent responsiveness. The location is convenient just off the interstate and near dining and shopping, but road noise and a rough atmosphere around the property are mentioned. Amenities are basic: pet-friendly policies are appreciated, the elevator and ice machine have been out of service at times, and there is no breakfast with limited coffee service. Expect a no-frills, low-cost stay if you prioritize price and pet policies over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly policy is a common plus. Guests also reported periodic outages of the elevator and the ice machine.

Related guest reviews

6

Christine A

Nov 4, 2022

·

The elevator was broken. There was no continental breakfast as promised. The blankets and sheets were dirty and when asked to have them changed or not. My door did not shut all the way and there were no coffee cups in the room for the coffee maker. The reception staff was fantastic. Very friendly.

8

stephen

Jun 27, 2025

·

Stayed 1 night

We had been van camping but temperatures were in the high 90's and we couldn't stand it any longer. Checked for pet friendly motels and found this one. When we entered our room, we were stunned by the temperature and found the air-conditioner set at 64 degrees. It certainly was nice but we had to change it to 69 degrees for sleeping.

2

Terri

Oct 14, 2025

·

Stayed 2 nights

The hotel left a lot to be desired. Overall, it was dingy and falling apart. Out of order elevator (thankfully I was only on the 2nd floor). The room had issues like a large hole in the bathroom door, weird sink holes in the floor, and a broken duct taped window. The lights and a couple of the appliances including the TV were not ready or plugged in. I was left to find working plugs. Of the two beds, one had stains on the sheets. And there were bugs. Some of the furniture was broken. Very thin walls with oddly noisy guests. Honestly, despite paying for 2 nights, I left early.

10

Mark

Jan 21, 2025

·

Stayed 1 night

Pet friendly

10

Quinn

Apr 1, 2025

·

Stayed 3 nights

I've stayed at this location before. The staff is always friendly. One thing they should work on is having more ice machines. There's only one and it's on the 1st floor. It wasn't working this time. Other than that no issues.

8

Gregory

Jun 30, 2025

·

Stayed 1 night

Nice simple dog friendly hotel

8

Diana

Jul 10, 2023

·

Stayed 1 night

Near interstate dogs welcome reasonable rates helpful friendly staff

4

Paul

Mar 6, 2025

·

Stayed 1 night

Hotel was showing its age. The elevator was not working. The pillows and bedding were insufficient. The room was noisy due to the traffic on the interstate. No kleenex.

4

Jennifer

Oct 3, 2025

·

Stayed 2 nights

Climate was fine. Check-in staff was friendly, out going was meh. Pet area was very far away.

8

Rachel

Apr 11, 2023

·

Stayed 2 nights

Room was clean, just a dirty washcloth left behind in the folds of the shower curtain. (Only noticed it once the shower curtain was fully opened up for a shower.) Staff friendly. Minor issues like a hole in the wall from a doorknob, a LARGE gap between the door and the doorframe near the bottom of the room door, banging pipes when the room above used the water, and the ice machine not working, made for slight inconveniences, but, overall a pleasant stay.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report dirty rooms, stained linens, lingering odors, and pests (roaches and bed bugs), though a few stays were clean. Housekeeping and basic upkeep are frequently cited concerns.

Related guest reviews

8

Kenneth

Jul 7, 2025

·

Stayed 3 nights

Hotel looked old but room was clean.

2

JULIO

Sep 11, 2025

·

Stayed 1 night

Room needed better cleanness. At arrival, there was a cigarette but next to the nightstand. Issues with plumbing. Sink leaked. Had to request extra towels to soak water on the floor. Day staff at front desk was very friendly, and really concern about my comments. Linens were not exactly fresh.

2

Terri

Oct 14, 2025

·

Stayed 2 nights

The hotel left a lot to be desired. Overall, it was dingy and falling apart. Out of order elevator (thankfully I was only on the 2nd floor). The room had issues like a large hole in the bathroom door, weird sink holes in the floor, and a broken duct taped window. The lights and a couple of the appliances including the TV were not ready or plugged in. I was left to find working plugs. Of the two beds, one had stains on the sheets. And there were bugs. Some of the furniture was broken. Very thin walls with oddly noisy guests. Honestly, despite paying for 2 nights, I left early.

2

Carlos

Jul 28, 2025

·

Stayed 1 night

Dirty, bad conditions inside and out. The smell was not very good either. The boxsprings were dirty and stained i diidnt even look at the mattress. I just checked right back out even though I would lose out on my money. No way I could stay in that room with my son.

2

Chris

Aug 20, 2024

·

Stayed 1 night

Very dirty room with bugs in the windows and floors not mopped

4

STACEY L

Sep 19, 2024

·

Stayed 1 night

Convenient off highway, easy online check in but computer took a while once we arrived in lobby. Front desk staff was friendly and helpful. Our room was dirty. 2 double beds, one was ok. The other mattress cover was disgusting. Blood and other gross stains all over it. We wouldnt even sit on that bed. There were tufts of hair all over the floor and just dirty in general. There was no remote for the tv and had to get one from front desk.

2

Vernitha

Oct 20, 2022

·

Stayed 1 night

The hotel was filthy & unsanitary. There were roaches in both beds, crawling on the walls, on the desk & food stains on the walls. I was very annoyed & repulsed by this situation.

2

Peter

Jul 7, 2025

·

Stayed 1 night

The instant you walked through the front door there was a horrible smell that only got worse as you moved from the foyer to the front desk. The front desk was on the phone arguing so we stepped away for a second to allow him to finish. Once we got to the room the smell continued. We noticed as we opened the door that the safety feature on the door was busted and repaired with "bubble gum" . Towels were stained and not to my surprise there were dead baby roaches on the sink. The floor must have been mopped with sewer water as it was sticky and dirty as well. Hotels.com should remove this listing from their option of hotels in this area.

2

Tammy

Oct 3, 2022

·

Stayed 2 nights

They had bed bugs and when I brought it to their attention, the desk asked what room, walked over to the computer and refunded our stay. No acting surprised, no apology, like this was the norm. Disgusting

2

Warren

Jul 26, 2025

·

Stayed 1 night

This was absolutely the dirtiest nastiest hotel ive ever stayed in. The roof had blood or mold on it. The matress sheet had stains on it. The towel had a blood stain on it. The tv had mold and or puke on it. The tv remote didnt work as it had clear tape holding the batteries in which im pretty sure had a hair stuck to it. Absolutely disgusting.

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Rooms

Rooms are dated and worn, with recurring issues like damaged or ill-fitting doors, smoke or musty smells, and inconsistent comfort; highway and neighbor noise are also noted. Some guests found the beds comfortable.

Related guest reviews

4

Gus

Aug 25, 2024

·

Stayed 1 night

room smelled moldy I ended up getting sick and had to shorten my vacation

6

Brittany

Jun 30, 2025

·

Stayed 4 nights

Red Roof Inn is a good hotel if you are looking for a cheaper but decent place to stay. There is no breakfast provided, but AC is decent and the beds are comfortable. The shower/bathroom area seems poorly designed, but it is not unmanageable.

2

Terri

Oct 14, 2025

·

Stayed 2 nights

The hotel left a lot to be desired. Overall, it was dingy and falling apart. Out of order elevator (thankfully I was only on the 2nd floor). The room had issues like a large hole in the bathroom door, weird sink holes in the floor, and a broken duct taped window. The lights and a couple of the appliances including the TV were not ready or plugged in. I was left to find working plugs. Of the two beds, one had stains on the sheets. And there were bugs. Some of the furniture was broken. Very thin walls with oddly noisy guests. Honestly, despite paying for 2 nights, I left early.

8

Liliana

Feb 2, 2025

·

Stayed 1 night

Overall it was a good hotel and room. It’s a bit rundown, although my room was perfectly. Jean and looked nice, bathroom door didn’t close properly nor did the door to the hallway, which didn’t even have the safety lever. But for $70 it was fine for a night.

4

Lisa

Aug 19, 2025

·

Stayed 1 night

We had to lift the handle to the door room to get the door to close the hinges are so bad there is a large gap at the top and bottom of the door. There was a weird smell in the lobby and slight smell in the room. The room was clean but the shower heads need replaced as they are clogged and a lot of calcium build up.

4

Paul

Mar 6, 2025

·

Stayed 1 night

Hotel was showing its age. The elevator was not working. The pillows and bedding were insufficient. The room was noisy due to the traffic on the interstate. No kleenex.

6

Sheila

Jan 25, 2025

·

Stayed 1 night

The staff was wonderful, the beds comfortable. The only complaint is that the fridge smelled like old fish to the point that if you opened it, the whole room would stink for awhile. The fridge was not dirty it just reeked really bad.

8

Joseph

Jul 13, 2024

·

Stayed 1 night

My one problem what noise from the nearby highway, because I am a light sleeper. But, I am sure this is typical for most highways by expressway exits.

6

Margaret B

Nov 9, 2023

·

Stayed 1 night

Didn’t feel safe, guests hanging out in lobby and outside. Bed was old and saggy

8

william

Sep 5, 2024

·

Stayed 1 night

Door had damage. Gap around door you could see thru. Bathroom door had a whole in it the size of a fist.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating with quick check-in for some, but others experienced slow or absent front-desk service and limited follow-up on issues.

Related guest reviews

2

John

Sep 23, 2025

·

Stayed 2 nights

Unfriendly staff and room was not made up

2

JULIO

Sep 11, 2025

·

Stayed 1 night

Room needed better cleanness. At arrival, there was a cigarette but next to the nightstand. Issues with plumbing. Sink leaked. Had to request extra towels to soak water on the floor. Day staff at front desk was very friendly, and really concern about my comments. Linens were not exactly fresh.

10

Quinn

Nov 15, 2023

·

Stayed 2 nights

I've stayed at this hotel before. The staff is always friendly and helpful.

4

Jennifer

Oct 3, 2025

·

Stayed 2 nights

Climate was fine. Check-in staff was friendly, out going was meh. Pet area was very far away.

4

Catherine

Nov 21, 2024

·

Stayed 1 night

I paid for a king accessible room. The staff was very accommodating and even assisted me and my luggage to my room. I was taken to the furthest room on the end. When I got into the bathroom, there was a corner of the wall near the sink and bathroom and it looked like it was undergoing repairs. I thought, ok, use the wall. Then I took a shower. No bar in the tub? I had just finished rinsing when the handle fell off and landed in the tub!! I yanked back the curtain and bumped my hand on something metal. I pulled the curtain in the opposite direction and found the safety bar AND a sign warning me to place a mat on the tub to prevent falls. How was I to know to lift the entire curtain to search for hidden accessories? I finally got settled into bed, grabbed the remote...didn’t work. Had to get up, got down to the desk. Got up a 2:30 to pee. Watched a cockroach scurry across the bathroom floor towards the bed. Yup. I asked about the "handicap accessible room." I was told that since the elevator was broke, they thought they would give me a more accesible room to get to. (All the handicap ♿️ rooms are on the second floor). I said it would have been nice to inform me. That staff member that night did apologize. The next morning, as I was leaving, I stopped at the desk and spoke with a gentleman and told him I was extremely unhappy with my stay and why. He replied, "I'll let management know." I never heard from anyone.

8

Mary Lou

Dec 1, 2022

·

Stayed 19,325 nights

I depend on Red Roof for cleanliness and friendliness.

10

david

May 2, 2023

·

Stayed 1 night

Very quick check in. Friendly front desk staff

8

Rachel

Apr 11, 2023

·

Stayed 2 nights

Room was clean, just a dirty washcloth left behind in the folds of the shower curtain. (Only noticed it once the shower curtain was fully opened up for a shower.) Staff friendly. Minor issues like a hole in the wall from a doorknob, a LARGE gap between the door and the doorframe near the bottom of the room door, banging pipes when the room above used the water, and the ice machine not working, made for slight inconveniences, but, overall a pleasant stay.

2

Joana

Jul 24, 2024

·

Stayed 1 night

No one was at the front desk to check us in. Sign said back in 5 minutes. No one showed up after 30 minutes of waiting. Went to another hotel.

4

Arianna

Jan 18, 2024

·

Stayed 1 night

The room had visible damage from prior guests, the shower did not have hot water easily accessible, the check in process took almost 20min of standing at the desk while the computer moved at a gacial pace, the check out process was long as well as there was no staff behind the counter. The room clearly smelled of smoke from prior guests. I will not be renting a room here again.

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AI-generated summary based on recent guest reviews

Location

Convenient just off the interstate and close to dining and shops. However, traffic noise is noticeable for light sleepers and the atmosphere can feel rough.

Related guest reviews

6

Robert

Mar 15, 2024

·

Stayed 1 night

Budget friendly and a good central location

8

Tammy

May 16, 2024

·

Stayed 1 night

It was centrally located to dining and shopping.

4

STACEY L

Sep 19, 2024

·

Stayed 1 night

Convenient off highway, easy online check in but computer took a while once we arrived in lobby. Front desk staff was friendly and helpful. Our room was dirty. 2 double beds, one was ok. The other mattress cover was disgusting. Blood and other gross stains all over it. We wouldnt even sit on that bed. There were tufts of hair all over the floor and just dirty in general. There was no remote for the tv and had to get one from front desk.

8

Diana

Jul 10, 2023

·

Stayed 1 night

Near interstate dogs welcome reasonable rates helpful friendly staff

8

Kristina

Jul 14, 2023

·

Stayed 1 night

The staff were very nice and friendly, however the room had quite a lot of traffic noise due to it’s location. Great to get off the highway and get to your hotel quickly but the traffic noise was noticeable. Not any fault of the hotel but worth mentioning if you are a light sleeper.

10

Heather

Oct 2, 2023

·

Stayed 3 nights

Hotel was decent enough was looking for a reasonable stay somewhere so we can take multiple mini vacations, hotel staff seemed friendly enough, I will say one thing we got a king suite and it wasn’t a bad room but it desperately needed either a small love seat and coffee table or two chairs and a coffee table that was my only complaint really, we stayed 3 nights and it was very well located within walking distance to places to eat and sheets was right before the hotel turn in. Walmart was close by also, we are really big on eating what we can at the room and then going out for a nice meal while away saves money all and all the place was clean and dry…a fresh coat of paint would do a world of good but I. Not complaining I enjoyed our stay

8

Joseph

Jul 13, 2024

·

Stayed 1 night

My one problem what noise from the nearby highway, because I am a light sleeper. But, I am sure this is typical for most highways by expressway exits.

10

aaron

Mar 1, 2025

·

Stayed 2 nights

Room was clean, staff was nice, it’s a nice location right off the highway.

2

JOHNNY

Jan 22, 2023

·

Stayed 1 night

THOROUGHLY TERRIBLE HOTEL, SHOWER CURTAINS READY TO FALL APART, TOILETS ARE SO OLD YOU CAN SEE ALL THE MOLDS AND GERMS ON THE TOILET, STAY AWAY FROM THIS HOTEL UNLESS YOU ARE A PIG. NEAR LOTS OF STORES AND RESAURANTS, HOWEVER, THE HOTELS IS PURELY A PLACE FOR HOMELESS PEOPLE,

6

Craig

Mar 10, 2023

·

Stayed 3 nights

It was close to my destination. The rooms will hopefully be much better after renovations.

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Dining

No breakfast is provided and the coffee area can be minimal or not refreshed. Nearby restaurants are within walking distance.

Related guest reviews

6

Christine A

Nov 4, 2022

·

The elevator was broken. There was no continental breakfast as promised. The blankets and sheets were dirty and when asked to have them changed or not. My door did not shut all the way and there were no coffee cups in the room for the coffee maker. The reception staff was fantastic. Very friendly.

6

Brittany

Jun 30, 2025

·

Stayed 4 nights

Red Roof Inn is a good hotel if you are looking for a cheaper but decent place to stay. There is no breakfast provided, but AC is decent and the beds are comfortable. The shower/bathroom area seems poorly designed, but it is not unmanageable.

8

George

Aug 27, 2023

·

Stayed 2 nights

I think the rooms could be a little cleaner and the coffee station could be a little better. I used wipes to wipe down areas in the room that were dirty. I think the rooms could use some slight upgrades. It was great to have the fridge, microwave and coffee pot and condiments.

10

Heather

Oct 2, 2023

·

Stayed 3 nights

Hotel was decent enough was looking for a reasonable stay somewhere so we can take multiple mini vacations, hotel staff seemed friendly enough, I will say one thing we got a king suite and it wasn’t a bad room but it desperately needed either a small love seat and coffee table or two chairs and a coffee table that was my only complaint really, we stayed 3 nights and it was very well located within walking distance to places to eat and sheets was right before the hotel turn in. Walmart was close by also, we are really big on eating what we can at the room and then going out for a nice meal while away saves money all and all the place was clean and dry…a fresh coat of paint would do a world of good but I. Not complaining I enjoyed our stay

6

Wendy

Jan 1, 2024

·

Stayed 1 night

It was nicely decorated for the holidays. There was no breakfast. The coffee area wasn't refreshed. Older building and room with a stale odor, it was cold the heat wasn't turned on when I arrived. Restaurants nearby within walking distance.Sparse toiletries. It seems like no one really takes pride in this place, with a breakfast, nice coffee and some snacks and better maintenance this could be a nice place.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $62	5 $62	6 $62	7 $62	8 $62	9 $67	10 $67
11 $59	12 $60	13 $59	14 $59	15 $59	16 $66	17 $66
18 $58	19 $59	20 $59	21 $59	22 $59	23 $66	24 $66
25 $59	26 $59	27 $59	28 $59	29 $59	30 $66	31 $66

Su	Mo	Tu	We	Th	Fr	Sa
1 $58	2 $58	3 $58	4 $58	5 $58	6 $60	7 $60
8 $58	9 $58	10 $58	11 $58	12 $58	13 $60	14 $60
15 $58	16 $58	17 $58	18 $58	19 $58	20 $60	21 $60
22 $58	23 $58	24 $58	25 $58	26 $58	27 $60	28 $60
29 $58	30 $58

Red Roof Inn Martinsburg

Prices for Red Roof Inn Martinsburg

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds

Deluxe Room, 1 Queen Bed with Sofa Bed

Superior Room, 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 Queen Bed

Guest reviews of Red Roof Inn Martinsburg

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Martinsburg

Prices for upcoming dates