Knickerbocker on the Lake
$153
/ night
Avg. for October
Prices for Knickerbocker on the Lake
Select dates to see prices and availability
$153
/ night
Avg. for October
Monthly average prices
Nightly prices at Knickerbocker on the Lake average $98 in February, the cheapest month, and $153 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $113 |
| February | $98 |
| March | $106 |
| April | $108 |
| May | $130 |
| June | $146 |
| July | $153 |
| August | $142 |
| September | $126 |
| October | $153 |
| November | $125 |
| December | $119 |
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Oct · $153
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Most expensive: October (~$153)
Cheapest: February (~$98)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional features at this hotel i...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Milwaukee? This hotel has 765 square feet (71 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy a satisfying meal at The Knick Restaurant serving guests of The Knickerbocker on the Lake. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 87 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 50-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
With a stay at The Knickerbocker on the Lake, you'll be centrally located in Milwaukee, within a 5-minute drive of Lake Michigan and Fiserv Forum. This spa hotel is 4.6 mi (7.4 km) from American Family Field and 1.3 mi (2.1 km) from Baird Center.
What's nearby
Jewish Museum Milwaukee(0.3 miles)
Shank Hall(0.3 miles)
Milwaukee School of Engineering(0.4 miles)
Milwaukee County War Memorial Center(0.5 miles)
Milwaukee Art Museum(0.5 miles)
Cathedral Square(0.5 miles)
St. John's Cathedral(0.6 miles)
Brady Street(0.6 miles)
US Bank Center(0.6 miles)
Veteran's Park(0.7 miles)
Riverwalk Plaza(0.7 miles)
Charles Allis Art Museum(0.7 miles)
Lake Michigan(0.8 miles)
Henry W. Maier Festival Park(0.8 miles)
Discovery World(0.8 miles)
General Mitchell Intl. Airport (MKE)(9.3 miles)
Waukesha, WI (UES-Waukesha County)(20 miles)
Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
1028 East Juneau Avenue, Yankee Hill, Milwaukee, Wisconsin, United States of America
Jewish Museum Milwaukee (0.3 miles)
Shank Hall (0.3 miles)
Milwaukee School of Engineering (0.4 miles)
Milwaukee County War Memorial Center (0.5 miles)
Milwaukee Art Museum (0.5 miles)
Cathedral Square (0.5 miles)
Room options
7
Deluxe Suite, 1 Bedroom, Lake View
Room details
1 King Bed
Sleeps 4
660 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
13
Executive Suite, 2 Bedrooms, City View
Room details
2 King Beds
1 King Bed
and 1 Queen Bed
Sleeps 7
1000 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
17
Junior Suite
Room details
1 Queen Bed
1 King Bed
Sleeps 3
450 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
20
Standard Room
Room details
1 Queen Bed
1 King Bed
Sleeps 2
325 ft²
Air ConditioningHeatingWi-Fi (Free)
22
Deluxe Suite, 1 Bedroom, City View
Room details
1 Queen Bed
1 King Bed
Sleeps 4
660 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Romantic Suite, 1 Bedroom, Jetted Tub, City View
Room details
1 King Bed
Sleeps 6
660 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Knickerbocker on the Lake
8.3
Very good
Based on 1,001 verified reviews
Who stays here?
Business
18%
Couple
46%
Family
18%
Group
13%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Knickerbocker on the Lake, travelers consistently highlight its historic character, walkable lakeside location, and spacious suite-style rooms with kitchenettes, while many also appreciate generally friendly front-desk staff and the convenient on-site restaurant and spa.
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What guests think
At Knickerbocker on the Lake, travelers consistently highlight its historic character, walkable lakeside location, and spacious suite-style rooms with kitchenettes, while many also appreciate generally friendly front-desk staff and the convenient on-site restaurant and spa.
Cleanliness is usually good, though several reviews cite musty odors, a dirty or moldy AC, stained carpets, and an isolated pest report. Rooms are comfortable and often large, but decor can feel dated, bathrooms small, temperature control and older window AC/radiators can be loud, and hallway or street noise and cooking odors occasionally intrude. Service is frequently praised as warm and helpful, yet a number of guests noted slow or unfriendly check-in, housekeeping lapses, and paid parking with limited availability. Expect a charming, walkable historic stay with modern basics, not a glossy new hotel.
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AI-generated summary based on recent guest reviews
Facilities
Many rooms include kitchenettes, and guests appreciate the attached restaurant (The Knick) and on-site spa/salon. Parking is next door but paid (about $20/night) and can feel limited or cramped; there is no pool.
Related guest reviews
10
Tyson
Sep 19, 2023
·
Stayed 2 nights
It's a really unique hotel. A room was larger than expected, everything worked well, and it was peaceful. Because there's no pool there was not a lot of children there. The location was pretty sweet too! Be advised that parking is an additional $20 a day to use their parking lot, and there is very little parking available on the street. We also tried the restaurant which was absolutely fabulous! We had to go back again! We are definitely going to stay here for our next trip to Milwaukee.
It's a really unique hotel. A room was larger than expected, everything worked well, and it was peaceful. Because there's no pool there was not a lot of children there. The location was pretty sweet too! Be advised that parking is an additional $20 a day to use their parking lot, and there is very little parking available on the street. We also tried the restaurant which was absolutely fabulous! We had to go back again! We are definitely going to stay here for our next trip to Milwaukee.
10
Janis
Jun 18, 2024
·
Stayed 1 night
Great Location! Walking distance to Shank Hall and County Clare Irish Pub! Hotel very clean, parking super easy….you pay about $20 a night but it’s right next to the hotel ! Thank you for a very nice stay!
Great Location! Walking distance to Shank Hall and County Clare Irish Pub! Hotel very clean, parking super easy….you pay about $20 a night but it’s right next to the hotel ! Thank you for a very nice stay!
8
Michael
Aug 25, 2024
·
Stayed 1 night
The hotel was clean and the staff was friendly. At the time of our stay, it was the most affordable in the area. However, the parking situation is not great. There is very limited on site parking available. You are expected to find street parking. We got lucky, but I can see this being very difficult.
The hotel was clean and the staff was friendly. At the time of our stay, it was the most affordable in the area. However, the parking situation is not great. There is very limited on site parking available. You are expected to find street parking. We got lucky, but I can see this being very difficult.
8
Craig
May 23, 2024
·
Stayed 1 night
Really just wanted to mention, would've preferred to also know my parking was taken care of when I booked the room and not an additional charge at check in
Really just wanted to mention, would've preferred to also know my parking was taken care of when I booked the room and not an additional charge at check in
8
Renee
Jan 28, 2024
·
Stayed 1 night
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
8
Pamela
Sep 21, 2025
·
Stayed 2 nights
The historical building was very cool to experience- loved the spa as well as the restaurant (The Knick) attached. Great food!
The historical building was very cool to experience- loved the spa as well as the restaurant (The Knick) attached. Great food!
10
Jon
Aug 21, 2025
·
Stayed 1 night
Easiest city hotel parking. Very reasonable prices.
Easiest city hotel parking. Very reasonable prices.
8
Ronald
Aug 8, 2024
·
Stayed 1 night
This was a nice place to stay but parking was a little cramped and hard to maneuver.
This was a nice place to stay but parking was a little cramped and hard to maneuver.
10
Angela
Sep 1, 2024
·
Stayed 1 night
I very rarely share reviews, but I loved this property and our stay. I would definitely return and recommend. The building is beautiful. The rooms are spacious. The restaurant attached to the hotel offered excellent happy hour pricing, and great service. The attached spa also offered great service. The neighborhood felt very safe, and we were able to walk to the Summerfest grounds.
I very rarely share reviews, but I loved this property and our stay. I would definitely return and recommend. The building is beautiful. The rooms are spacious. The restaurant attached to the hotel offered excellent happy hour pricing, and great service. The attached spa also offered great service. The neighborhood felt very safe, and we were able to walk to the Summerfest grounds.
10
Makini
Feb 21, 2025
·
Stayed 1 night
I love the esthetics of the building and the unique design which is very true to the historic era. I also love the fact that you don’t have to leave the premises as there is a restaurant/bar, spa, laundry room, everything you need right there.
I love the esthetics of the building and the unique design which is very true to the historic era. I also love the fact that you don’t have to leave the premises as there is a restaurant/bar, spa, laundry room, everything you need right there.
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AI-generated summary based on recent guest reviews
Cleanliness
Most reviews find rooms and common areas clean, but several report musty odors, stained or dusty fixtures, dirty or moldy AC units, and an isolated cockroach incident. Cleanliness standards are inconsistent.
Related guest reviews
6
Jonathan
Oct 13, 2025
·
Stayed 1 night
Nothing was stocked!! The lobby smelled with some kind of spray. The hotel was old. They gave you a key instead of a key card. The hotel was called Knickerbocker on the Lake. Our view was the parking lot. Did not see the lake!! We did walk to a nice restaurant for breakfast called The Palmer House.
Nothing was stocked!! The lobby smelled with some kind of spray. The hotel was old. They gave you a key instead of a key card. The hotel was called Knickerbocker on the Lake. Our view was the parking lot. Did not see the lake!! We did walk to a nice restaurant for breakfast called The Palmer House.
10
Scott
Sep 2, 2025
·
Stayed 1 night
I thought this place was really neat. The building has a lot of cool historic architecture. Neat crown molding and floors. The doors for the rooms are cool looking too. The room was spacious. Everything was very clean and smelled fresh.
I thought this place was really neat. The building has a lot of cool historic architecture. Neat crown molding and floors. The doors for the rooms are cool looking too. The room was spacious. Everything was very clean and smelled fresh.
8
Deborah
Jun 11, 2024
·
Stayed 3 nights
I’ve stayed here multiple times but rented from owners. I rented from the hotel this time, and was disappointed in the dusty conditions and built up filth of the window sills and the outlet boxes. There were items missing from the suite that should have been there: only one glass, but two wine glasses, no dish drainer provided, no paper towels, nobody told me about any amenities, like ice or coffee. The phone kept blinking the message light and couldn’t be deleted. That should have been cleared for me. The location made my business walkable and I love that location. For the price, I will be looking elsewhere in the neighborhood.
I’ve stayed here multiple times but rented from owners. I rented from the hotel this time, and was disappointed in the dusty conditions and built up filth of the window sills and the outlet boxes. There were items missing from the suite that should have been there: only one glass, but two wine glasses, no dish drainer provided, no paper towels, nobody told me about any amenities, like ice or coffee. The phone kept blinking the message light and couldn’t be deleted. That should have been cleared for me. The location made my business walkable and I love that location. For the price, I will be looking elsewhere in the neighborhood.
10
Kevin
Nov 29, 2025
·
Stayed 2 nights
Clean room, very pleasant staff, and very chill atmosphere.
Clean room, very pleasant staff, and very chill atmosphere.
6
Adelaida
Apr 28, 2024
·
Stayed 2 nights
It could use better cleaning. Refrigerator needed wiping down. End tables need wiping down. Bathroom sink had stains. Blow dryer overheated burned my hand and smoke came from the blow dryer. The desk supervisor was not friendly, seemed agitated.
It could use better cleaning. Refrigerator needed wiping down. End tables need wiping down. Bathroom sink had stains. Blow dryer overheated burned my hand and smoke came from the blow dryer. The desk supervisor was not friendly, seemed agitated.
8
Heather
Sep 23, 2025
·
Stayed 1 night
I had a wonderful stay at the Knickerbocker Hotel. Check-in was quick and easy, and the entire property was very clean and well-kept. The room had a neat, old-fashioned charm, complete with actual keys, while still being very comfortable and cozy. The bed was excellent, and I appreciated the eco-friendly touches with large bottles of shampoo, conditioner, lotion, and soap instead of single-use plastics. Parking was very convenient with easy access to the lot. Overall, it was a great blend of vintage character and modern comfort—I would definitely stay again.
I had a wonderful stay at the Knickerbocker Hotel. Check-in was quick and easy, and the entire property was very clean and well-kept. The room had a neat, old-fashioned charm, complete with actual keys, while still being very comfortable and cozy. The bed was excellent, and I appreciated the eco-friendly touches with large bottles of shampoo, conditioner, lotion, and soap instead of single-use plastics. Parking was very convenient with easy access to the lot. Overall, it was a great blend of vintage character and modern comfort—I would definitely stay again.
4
Gerry
Aug 15, 2023
·
Stayed 1 night
We were disappointed in the cleanliness of the room. The bathroom we found quite a bit of hair on the floor, moldy plug for the bathtub, not clean around the sink. You could tell the bed has been used very uncomfortable.
We were disappointed in the cleanliness of the room. The bathroom we found quite a bit of hair on the floor, moldy plug for the bathtub, not clean around the sink. You could tell the bed has been used very uncomfortable.
6
Christine
Sep 29, 2025
·
Stayed 1 night
We were excited to stay at the Knickerbocker due to the great location and photos in the listing, but had a very dirty air conditioning unit that appeared to have black mold visibly inside. We reported the condition to the front desk right away and were impressed with how quickly they addressed the problem by completely replacing the unit while we were away at dinner. The rest of the room seemed fairly clean but it had a musty smell.
We were excited to stay at the Knickerbocker due to the great location and photos in the listing, but had a very dirty air conditioning unit that appeared to have black mold visibly inside. We reported the condition to the front desk right away and were impressed with how quickly they addressed the problem by completely replacing the unit while we were away at dinner. The rest of the room seemed fairly clean but it had a musty smell.
10
Bernadette
Jun 18, 2023
·
Stayed 1 night
Really beautiful historic building. Carpet in guest room needs replacing, but everything else is very clean. Love the unique art deco style of the building and guest rooms.
Really beautiful historic building. Carpet in guest room needs replacing, but everything else is very clean. Love the unique art deco style of the building and guest rooms.
2
Ontario
Mar 16, 2025
·
Stayed 1 night
The hotel is terribly outdated something reminiscent of Rosemary's Baby. It took three rooms to get it "OK". First room featured dishes in the sink, a deposit in the toilet and no towel service. The second room had garbage in the kitchen, no towel service and an unmade bed. Goldilocks? The final room was habitable. I will nerver, ever stay at this hotel again as long as I live.
The hotel is terribly outdated something reminiscent of Rosemary's Baby. It took three rooms to get it "OK". First room featured dishes in the sink, a deposit in the toilet and no towel service. The second room had garbage in the kitchen, no towel service and an unmade bed. Goldilocks? The final room was habitable. I will nerver, ever stay at this hotel again as long as I live.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with suite layouts and kitchenettes, though decor feels vintage or dated and bathrooms can be small. Temperature control via radiators or older window AC can be loud, and some experienced noise or cooking odors.
Related guest reviews
10
Scott
Sep 2, 2025
·
Stayed 1 night
I thought this place was really neat. The building has a lot of cool historic architecture. Neat crown molding and floors. The doors for the rooms are cool looking too. The room was spacious. Everything was very clean and smelled fresh.
I thought this place was really neat. The building has a lot of cool historic architecture. Neat crown molding and floors. The doors for the rooms are cool looking too. The room was spacious. Everything was very clean and smelled fresh.
10
Susan
Oct 29, 2023
·
Stayed 1 night
The Knickerbocker is a lovely building. We stayed in a two bedroom condo for one night. There was a living room, full sized well equipped kitchen, dining room, office, 2 bedrooms (each with a king bed), two bathrooms (one with a tub and one with a shower adjacent to a bedroom). It was a little worn but overall very clean and tended. The set up was perfect for a stay with my daughter and her husband and daughter. My granddaughter had space to run around and there was plenty of room when additional family members stopped in to visit. It was a perfect, idyllic space. The staff was extremely helpful and everything we asked for was delivered.
The Knickerbocker is a lovely building. We stayed in a two bedroom condo for one night. There was a living room, full sized well equipped kitchen, dining room, office, 2 bedrooms (each with a king bed), two bathrooms (one with a tub and one with a shower adjacent to a bedroom). It was a little worn but overall very clean and tended. The set up was perfect for a stay with my daughter and her husband and daughter. My granddaughter had space to run around and there was plenty of room when additional family members stopped in to visit. It was a perfect, idyllic space. The staff was extremely helpful and everything we asked for was delivered.
10
mea
Apr 21, 2024
·
Stayed 2 nights
The location was fantastic! We could walk everywhere we wanted to go from there. It was great having a suite with a full kitchen! Only downside is the bed was small and the couch that had a foldout bed was really tiny and you could feel every spring in it. Not really sleepable.
The location was fantastic! We could walk everywhere we wanted to go from there. It was great having a suite with a full kitchen! Only downside is the bed was small and the couch that had a foldout bed was really tiny and you could feel every spring in it. Not really sleepable.
4
Frank
Aug 14, 2023
·
Stayed 2 nights
Bed was terrible, rooms have stoves with no vents. Terrible smells of cooking from other rooms in morning. Air conditioner didn’t work well. Nice building with bad rooms.
Bed was terrible, rooms have stoves with no vents. Terrible smells of cooking from other rooms in morning. Air conditioner didn’t work well. Nice building with bad rooms.
10
Carlos
Oct 10, 2024
·
Stayed 1 night
Classic hotel with large room with kitchen.
Classic hotel with large room with kitchen.
8
Terri
Jul 3, 2024
·
Stayed 3 nights
I loved staying at this historic hotel. I had a lovely room that was a junior suite. The only things that I didn’t like was a surprise parking fee of $20.00/day. Also, the window air conditioner unit was very noisy, and hard to adjust.
I loved staying at this historic hotel. I had a lovely room that was a junior suite. The only things that I didn’t like was a surprise parking fee of $20.00/day. Also, the window air conditioner unit was very noisy, and hard to adjust.
10
Andrew
Oct 12, 2025
·
Stayed 2 nights
Really like these old hotels with lots of character. This building is half hotel and half condo which makes for a great mixture. The room was large and very comfortable. Real good choice.
Really like these old hotels with lots of character. This building is half hotel and half condo which makes for a great mixture. The room was large and very comfortable. Real good choice.
6
David
Feb 25, 2024
·
Stayed 2 nights
The size of our room was good and the option of the kitchenette for making breakfast before heading out for the day. The rooms get extremely warm, even in February. He had to keep the radiator on otherwise it would make loud noises which kept us awake. We ended up sleeping with the window open all night. Thank god it was a slow night for the police. We also did not have a coffee maker, as other reviews had stated. We did call down and get one brought up, however the pot was not the correct one for the machine. It was too short so it didn’t reach the bottom stopper to allow the coffee to drip out of the area where the filter and coffee was. Also, there were no coffee cups in the room. Probably would not stay here again due to the heat situation. Not sure what they do in the summer.
The size of our room was good and the option of the kitchenette for making breakfast before heading out for the day. The rooms get extremely warm, even in February. He had to keep the radiator on otherwise it would make loud noises which kept us awake. We ended up sleeping with the window open all night. Thank god it was a slow night for the police. We also did not have a coffee maker, as other reviews had stated. We did call down and get one brought up, however the pot was not the correct one for the machine. It was too short so it didn’t reach the bottom stopper to allow the coffee to drip out of the area where the filter and coffee was. Also, there were no coffee cups in the room. Probably would not stay here again due to the heat situation. Not sure what they do in the summer.
8
Brianne
Oct 20, 2025
·
Stayed 1 night
All of the staff was super friendly and kind. Check in and check out was super seamless. Rooms are pretty underwhelming aesthetically- but for the price I wasn’t expecting the most lavish room. Cannot beat the location- lots of coffee shops and near to the lake and park and activities. I had a concert at Turner Hall & it’s only about a 4 minute drive away. There was quite a bit of siren noise at night and unfortunately someone’s car alarm went off at about 4:45AM & continued for a bit, waking me up, but also some noise is to be expected in the city. The bathroom wasn’t bad but the lighting is pretty dark. Room doors have a cool old-fashioned servidor feature that history buffs will appreciate like I did. Lobby was very clean and the area feels secure. Maintenance was coming around in the morning to work on the AC unit, around 10AM before checkout-it seemed a bit weird they would request to do that while a hotel guest is occupying the room, but they gladly said they could just come back after I checked out which was appreciated and probably just a one off. Parking was right next door to the hotel and only $20 for the night.
All of the staff was super friendly and kind. Check in and check out was super seamless. Rooms are pretty underwhelming aesthetically- but for the price I wasn’t expecting the most lavish room. Cannot beat the location- lots of coffee shops and near to the lake and park and activities. I had a concert at Turner Hall & it’s only about a 4 minute drive away. There was quite a bit of siren noise at night and unfortunately someone’s car alarm went off at about 4:45AM & continued for a bit, waking me up, but also some noise is to be expected in the city. The bathroom wasn’t bad but the lighting is pretty dark. Room doors have a cool old-fashioned servidor feature that history buffs will appreciate like I did. Lobby was very clean and the area feels secure. Maintenance was coming around in the morning to work on the AC unit, around 10AM before checkout-it seemed a bit weird they would request to do that while a hotel guest is occupying the room, but they gladly said they could just come back after I checked out which was appreciated and probably just a one off. Parking was right next door to the hotel and only $20 for the night.
6
Bonnie
Oct 30, 2024
·
Stayed 1 night
This is an aging hotel, so be aware of that. We couldn't find a thermostat in our room, so we had to leave the windows open, which was quite loud. The room's amenities were clean but very dated. I would not have been happy had we paid the normal rate, but we got a deal. The location is lovely, though and the staff is very nice. Perhaps some rooms are more updated than others, so I would ask for one of those if you consider staying here.
This is an aging hotel, so be aware of that. We couldn't find a thermostat in our room, so we had to leave the windows open, which was quite loud. The room's amenities were clean but very dated. I would not have been happy had we paid the normal rate, but we got a deal. The location is lovely, though and the staff is very nice. Perhaps some rooms are more updated than others, so I would ask for one of those if you consider staying here.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, with standout front-desk support. However, reports of rude or absent staff, delayed check-ins, reservation errors, and housekeeping lapses show inconsistent service.
Related guest reviews
6
David
Aug 29, 2024
·
Stayed 1 night
Here’s what’s great: beautifully restored art deco property with all needed modern amenities. Spacious room, kitchenette, walk-in closet. Not so great: front desk clerk was gone twice when we needed help. One absence was so long—15 minutes—that the absence made us late for our dinner reservation. This was early in the evening too—not the middle of the night. When we mentioned this problem to the front desk supervisor the next morning during checkout, she couldn’t have cared less. Terrible: we met a friend for a drink a half-block from the hotel. Walking to his car around midnight, he was brutally attacked and robbed by three men who jumped out of a car. He was one of several people attacked in the area that night, according to the police who responded to our 911 call. The Knickerbocker is supposed to be in one of Milwaukee’s nicest neighborhoods. Not so nice or safe that night. Of course we don’t hold the hotel responsible for what happened to our friend, but it should be known that it happened one block away.
Here’s what’s great: beautifully restored art deco property with all needed modern amenities. Spacious room, kitchenette, walk-in closet. Not so great: front desk clerk was gone twice when we needed help. One absence was so long—15 minutes—that the absence made us late for our dinner reservation. This was early in the evening too—not the middle of the night. When we mentioned this problem to the front desk supervisor the next morning during checkout, she couldn’t have cared less. Terrible: we met a friend for a drink a half-block from the hotel. Walking to his car around midnight, he was brutally attacked and robbed by three men who jumped out of a car. He was one of several people attacked in the area that night, according to the police who responded to our 911 call. The Knickerbocker is supposed to be in one of Milwaukee’s nicest neighborhoods. Not so nice or safe that night. Of course we don’t hold the hotel responsible for what happened to our friend, but it should be known that it happened one block away.
6
Jerilyn
Oct 6, 2025
·
Stayed 1 night
check in was interesting, front desk person seem bothered she had to get up and get parking cards, she seemed put out. Air conditioner was very loud, causing a lot of waking up, restless sleeping.
check in was interesting, front desk person seem bothered she had to get up and get parking cards, she seemed put out. Air conditioner was very loud, causing a lot of waking up, restless sleeping.
10
Jessica
Mar 29, 2025
·
Stayed 2 nights
Larissa at the front desk was incredible! I had some trouble with my tv upon checking in and she went above and beyond to resolve the issue and could not have been sweeter while doing so. Overall my whole experience was fantastic but Larissa's customer service was above and beyond. I support giving her a raise :)
Larissa at the front desk was incredible! I had some trouble with my tv upon checking in and she went above and beyond to resolve the issue and could not have been sweeter while doing so. Overall my whole experience was fantastic but Larissa's customer service was above and beyond. I support giving her a raise :)
4
Timothy
Nov 27, 2024
·
Stayed 1 night
Got there at 5:15 and tried to check in. Was told room was not available. And need to wait an hour for them to clean. Terrible check in experience. Needed to get in the room to get ready for the night and unable to.
Got there at 5:15 and tried to check in. Was told room was not available. And need to wait an hour for them to clean. Terrible check in experience. Needed to get in the room to get ready for the night and unable to.
8
Justin
Sep 21, 2025
·
Stayed 4 nights
Jade at the front desk was excellent and very helpful at all times!
Jade at the front desk was excellent and very helpful at all times!
10
Kathleen
Dec 1, 2025
·
Stayed 4 nights
I love the service provided in a hotel setting in a quaint art deco style setting in downtown Milwaukee. Unbeatable for a visitor from the west coast.
I love the service provided in a hotel setting in a quaint art deco style setting in downtown Milwaukee. Unbeatable for a visitor from the west coast.
4
Rose Marie
Sep 4, 2023
·
Stayed 2 nights
My partner and I were in Milwaukee for the weekend to attend a wedding. We stayed 2 nights 9/1 through 9/3. The first day we checked in, Friday the internet did not work. We were in and out of our room most of the day. The next day Saturday I reported this to the front desk early in the morning and an engineer came and tried to solve the internet problem. We wanted to go sightseeing before the wedding which was later that day at Discovery World. He was very nice and asked if he could come back in our room to get the problem solved while we were out. We said of course. When we returned in the early afternoon the internet was now working but our room was never cleaned. I called down to the front desk and they stated the room would be cleaned before 3. Not only was our room never cleaned we never seen or heard a maid at all!! My total charge for 2 nights with the parking fee was $449.94!! When I complained today 9/3, at checkout time I was told I needed to contact the general manager and was given his business card. I will be sending and email after I complete this survey!! The general manager should compensate me!!
My partner and I were in Milwaukee for the weekend to attend a wedding. We stayed 2 nights 9/1 through 9/3. The first day we checked in, Friday the internet did not work. We were in and out of our room most of the day. The next day Saturday I reported this to the front desk early in the morning and an engineer came and tried to solve the internet problem. We wanted to go sightseeing before the wedding which was later that day at Discovery World. He was very nice and asked if he could come back in our room to get the problem solved while we were out. We said of course. When we returned in the early afternoon the internet was now working but our room was never cleaned. I called down to the front desk and they stated the room would be cleaned before 3. Not only was our room never cleaned we never seen or heard a maid at all!! My total charge for 2 nights with the parking fee was $449.94!! When I complained today 9/3, at checkout time I was told I needed to contact the general manager and was given his business card. I will be sending and email after I complete this survey!! The general manager should compensate me!!
10
Deborah
Aug 25, 2025
·
Stayed 3 nights
Besides the historical beauty and the excellent condition of the amenities of the hotel, was the incredible staff. Precious, who took care of the front desk, was a stand out. She is amazing at making the stay as comfortable as possible with wonderful ideas and suggestions for things to do in the city.
Besides the historical beauty and the excellent condition of the amenities of the hotel, was the incredible staff. Precious, who took care of the front desk, was a stand out. She is amazing at making the stay as comfortable as possible with wonderful ideas and suggestions for things to do in the city.
10
James
Jul 16, 2023
·
Stayed 1 night
Excellent customer service and great rooms
Excellent customer service and great rooms
2
Ontario
Mar 16, 2025
·
Stayed 1 night
The hotel is terribly outdated something reminiscent of Rosemary's Baby. It took three rooms to get it "OK". First room featured dishes in the sink, a deposit in the toilet and no towel service. The second room had garbage in the kitchen, no towel service and an unmade bed. Goldilocks? The final room was habitable. I will nerver, ever stay at this hotel again as long as I live.
The hotel is terribly outdated something reminiscent of Rosemary's Baby. It took three rooms to get it "OK". First room featured dishes in the sink, a deposit in the toilet and no towel service. The second room had garbage in the kitchen, no towel service and an unmade bed. Goldilocks? The final room was habitable. I will nerver, ever stay at this hotel again as long as I live.
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AI-generated summary based on recent guest reviews
Location
Widely praised for a quiet, walkable setting near Lake Michigan, parks, museums, Summerfest, and downtown. A few guests mentioned city noise or safety concerns at night.
Related guest reviews
6
David
Aug 29, 2024
·
Stayed 1 night
Here’s what’s great: beautifully restored art deco property with all needed modern amenities. Spacious room, kitchenette, walk-in closet. Not so great: front desk clerk was gone twice when we needed help. One absence was so long—15 minutes—that the absence made us late for our dinner reservation. This was early in the evening too—not the middle of the night. When we mentioned this problem to the front desk supervisor the next morning during checkout, she couldn’t have cared less. Terrible: we met a friend for a drink a half-block from the hotel. Walking to his car around midnight, he was brutally attacked and robbed by three men who jumped out of a car. He was one of several people attacked in the area that night, according to the police who responded to our 911 call. The Knickerbocker is supposed to be in one of Milwaukee’s nicest neighborhoods. Not so nice or safe that night. Of course we don’t hold the hotel responsible for what happened to our friend, but it should be known that it happened one block away.
Here’s what’s great: beautifully restored art deco property with all needed modern amenities. Spacious room, kitchenette, walk-in closet. Not so great: front desk clerk was gone twice when we needed help. One absence was so long—15 minutes—that the absence made us late for our dinner reservation. This was early in the evening too—not the middle of the night. When we mentioned this problem to the front desk supervisor the next morning during checkout, she couldn’t have cared less. Terrible: we met a friend for a drink a half-block from the hotel. Walking to his car around midnight, he was brutally attacked and robbed by three men who jumped out of a car. He was one of several people attacked in the area that night, according to the police who responded to our 911 call. The Knickerbocker is supposed to be in one of Milwaukee’s nicest neighborhoods. Not so nice or safe that night. Of course we don’t hold the hotel responsible for what happened to our friend, but it should be known that it happened one block away.
10
Joseph
Oct 9, 2025
·
Stayed 1 night
I loved the location on Yankee Hill: quiet but still convenient to downtown Milwaukee. The Hotel is "vintage," including some older facilities, hardware, and plumbing fixtures, thus it lacks some contemporary conveniences, but all is clean and well-kept.
I loved the location on Yankee Hill: quiet but still convenient to downtown Milwaukee. The Hotel is "vintage," including some older facilities, hardware, and plumbing fixtures, thus it lacks some contemporary conveniences, but all is clean and well-kept.
10
Thomas
Jul 1, 2024
·
Stayed 2 nights
Have stayed several times and the location is convenient to the festival grounds and walking distance to fiserv arena area. Rooms and building area is clean and well kept.
Have stayed several times and the location is convenient to the festival grounds and walking distance to fiserv arena area. Rooms and building area is clean and well kept.
10
Lori
Jan 20, 2025
·
Stayed 1 night
We stayed in a standard king room. Bed was comfortable and room was quiet. I loved the old architectural features but it may not be for everyone. We ate at their restaurant next door and breakfast was delicious. Will definitely be back.
We stayed in a standard king room. Bed was comfortable and room was quiet. I loved the old architectural features but it may not be for everyone. We ate at their restaurant next door and breakfast was delicious. Will definitely be back.
10
Jon
Sep 1, 2025
·
Stayed 1 night
A great find! Historic, eclectic, clean and quiet. Great location, we took the city bikes straight down the road to fiserv forum. Reasonably priced, street parking instead of high priced garages.
A great find! Historic, eclectic, clean and quiet. Great location, we took the city bikes straight down the road to fiserv forum. Reasonably priced, street parking instead of high priced garages.
10
Grant W
Oct 30, 2025
·
Stayed 3 nights
Great location to lake, clean, and friendly staff.
Great location to lake, clean, and friendly staff.
8
Monika
Oct 13, 2025
·
Stayed 1 night
The historic hotel is in a great area of town. You can walk and take the public transit easily. I love the style of this hotel and it has history. My only issue is the hotel rooms. Have a conventional flair to it, which is kind of bland, not ultra modern and not part of the history of the hotel period. It almost felt like it was slapped together real quick. Knicks Restaurant and bar had terrific food and the service was nice.
The historic hotel is in a great area of town. You can walk and take the public transit easily. I love the style of this hotel and it has history. My only issue is the hotel rooms. Have a conventional flair to it, which is kind of bland, not ultra modern and not part of the history of the hotel period. It almost felt like it was slapped together real quick. Knicks Restaurant and bar had terrific food and the service was nice.
10
Michelle
Jul 14, 2024
·
Stayed 1 night
Beautiful property with great view of Lake Michigan. Clean and comfortable. Easy to get to.
Beautiful property with great view of Lake Michigan. Clean and comfortable. Easy to get to.
8
Jennifer
Jul 9, 2024
·
Stayed 4 nights
Great location for walking to local attractions, nightlife, and restaurants!
Great location for walking to local attractions, nightlife, and restaurants!
8
Brianne
Oct 20, 2025
·
Stayed 1 night
All of the staff was super friendly and kind. Check in and check out was super seamless. Rooms are pretty underwhelming aesthetically- but for the price I wasn’t expecting the most lavish room. Cannot beat the location- lots of coffee shops and near to the lake and park and activities. I had a concert at Turner Hall & it’s only about a 4 minute drive away. There was quite a bit of siren noise at night and unfortunately someone’s car alarm went off at about 4:45AM & continued for a bit, waking me up, but also some noise is to be expected in the city. The bathroom wasn’t bad but the lighting is pretty dark. Room doors have a cool old-fashioned servidor feature that history buffs will appreciate like I did. Lobby was very clean and the area feels secure. Maintenance was coming around in the morning to work on the AC unit, around 10AM before checkout-it seemed a bit weird they would request to do that while a hotel guest is occupying the room, but they gladly said they could just come back after I checked out which was appreciated and probably just a one off. Parking was right next door to the hotel and only $20 for the night.
All of the staff was super friendly and kind. Check in and check out was super seamless. Rooms are pretty underwhelming aesthetically- but for the price I wasn’t expecting the most lavish room. Cannot beat the location- lots of coffee shops and near to the lake and park and activities. I had a concert at Turner Hall & it’s only about a 4 minute drive away. There was quite a bit of siren noise at night and unfortunately someone’s car alarm went off at about 4:45AM & continued for a bit, waking me up, but also some noise is to be expected in the city. The bathroom wasn’t bad but the lighting is pretty dark. Room doors have a cool old-fashioned servidor feature that history buffs will appreciate like I did. Lobby was very clean and the area feels secure. Maintenance was coming around in the morning to work on the AC unit, around 10AM before checkout-it seemed a bit weird they would request to do that while a hotel guest is occupying the room, but they gladly said they could just come back after I checked out which was appreciated and probably just a one off. Parking was right next door to the hotel and only $20 for the night.
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AI-generated summary based on recent guest reviews
Dining
The Knick restaurant and bar receive strong praise for quality and convenience, and many guests enjoyed meals on-site. Breakfast may be unavailable on weekdays, but other options are within walking distance.
Related guest reviews
10
Joan
Oct 29, 2024
·
Stayed 3 nights
As usual, I thoroughly enjoyed my stay at the Knickerbocker on the Lake. I love being able to walk to Juneau Park safely to enjoy the out of doors. When visiting in the summer, I always take advantage of the Juneau Park Beer Garden. This visit was the first time I ate at the Knick, the on-site restaurant. I had the best grilled shrimp mango salad.
As usual, I thoroughly enjoyed my stay at the Knickerbocker on the Lake. I love being able to walk to Juneau Park safely to enjoy the out of doors. When visiting in the summer, I always take advantage of the Juneau Park Beer Garden. This visit was the first time I ate at the Knick, the on-site restaurant. I had the best grilled shrimp mango salad.
10
Lori
Jan 20, 2025
·
Stayed 1 night
We stayed in a standard king room. Bed was comfortable and room was quiet. I loved the old architectural features but it may not be for everyone. We ate at their restaurant next door and breakfast was delicious. Will definitely be back.
We stayed in a standard king room. Bed was comfortable and room was quiet. I loved the old architectural features but it may not be for everyone. We ate at their restaurant next door and breakfast was delicious. Will definitely be back.
10
Bonnie
Sep 17, 2025
·
Stayed 1 night
Very nice historic hotel in a great location. Restaurant was convenient, excellent food and fun staff. Highly recommend this place.
Very nice historic hotel in a great location. Restaurant was convenient, excellent food and fun staff. Highly recommend this place.
8
Angela
Sep 12, 2024
·
Stayed 1 night
A Nice Hotel with a full kitchen was a surprise. The Restaurant onsite was able to handle a big group and the food was delicious.
A Nice Hotel with a full kitchen was a surprise. The Restaurant onsite was able to handle a big group and the food was delicious.
10
Betsy
Mar 27, 2025
·
Stayed 1 night
Classic hotel with updates that make it comfortable and beautiful. The Knick Restaurant & Bar was wonderful, too.
Classic hotel with updates that make it comfortable and beautiful. The Knick Restaurant & Bar was wonderful, too.
10
James
Aug 5, 2024
·
Stayed 3 nights
Quiet neighborhood near a park. Attached restaurant is nice but not open for breakfast M-F. Options for breakfast are walkable.
Quiet neighborhood near a park. Attached restaurant is nice but not open for breakfast M-F. Options for breakfast are walkable.
8
Renee
Jan 28, 2024
·
Stayed 1 night
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
We love staying at the Knickerbocker when we go to Milwaukee. The Knick restaurant and bar is always great.
8
Monika
Oct 13, 2025
·
Stayed 1 night
The historic hotel is in a great area of town. You can walk and take the public transit easily. I love the style of this hotel and it has history. My only issue is the hotel rooms. Have a conventional flair to it, which is kind of bland, not ultra modern and not part of the history of the hotel period. It almost felt like it was slapped together real quick. Knicks Restaurant and bar had terrific food and the service was nice.
The historic hotel is in a great area of town. You can walk and take the public transit easily. I love the style of this hotel and it has history. My only issue is the hotel rooms. Have a conventional flair to it, which is kind of bland, not ultra modern and not part of the history of the hotel period. It almost felt like it was slapped together real quick. Knicks Restaurant and bar had terrific food and the service was nice.
8
Pamela
Sep 21, 2025
·
Stayed 2 nights
The historical building was very cool to experience- loved the spa as well as the restaurant (The Knick) attached. Great food!
The historical building was very cool to experience- loved the spa as well as the restaurant (The Knick) attached. Great food!
10
Angela
Sep 1, 2024
·
Stayed 1 night
I very rarely share reviews, but I loved this property and our stay. I would definitely return and recommend. The building is beautiful. The rooms are spacious. The restaurant attached to the hotel offered excellent happy hour pricing, and great service. The attached spa also offered great service. The neighborhood felt very safe, and we were able to walk to the Summerfest grounds.
I very rarely share reviews, but I loved this property and our stay. I would definitely return and recommend. The building is beautiful. The rooms are spacious. The restaurant attached to the hotel offered excellent happy hour pricing, and great service. The attached spa also offered great service. The neighborhood felt very safe, and we were able to walk to the Summerfest grounds.
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AI-generated summary based on recent guest reviews
10
Joseph
last week
·
Stayed 2 nights
Old place and a curious setup, but the location is great, the parking ideally convenient, and the facility immaculate. The room we were in was large, with a little kitchenette and a tiny bit useful office alcove--it seemed like a layout from a Bogart movie. We were unable to check in on line due to a Hotel.com glitch, and to he in-person procedure was quite cumbersome, so do it on line if possible.
Old place and a curious setup, but the location is great, the parking ideally convenient, and the facility immaculate. The room we were in was large, with a little kitchenette and a tiny bit useful office alcove--it seemed like a layout from a Bogart movie. We were unable to check in on line due to a Hotel.com glitch, and to he in-person procedure was quite cumbersome, so do it on line if possible.
8
john
2 weeks ago
·
Stayed 3 nights
Little to no interaction with the staff. Front desk was very nice.
Little to no interaction with the staff. Front desk was very nice.
6
Kathryn
2 weeks ago
·
Stayed 1 night
Charming space, very clean, excellent staff, but we had no hot water from our shower.
Charming space, very clean, excellent staff, but we had no hot water from our shower.
10
Anthony
2 weeks ago
·
Stayed 3 nights
Staff was very friendly and helpful. Parking was easy; the $25/day charge seemed comparable to other hotels. The only downside was the size of the bathroom to include a very small toilet. The rest of the room was spacious and comfortlable.
Staff was very friendly and helpful. Parking was easy; the $25/day charge seemed comparable to other hotels. The only downside was the size of the bathroom to include a very small toilet. The rest of the room was spacious and comfortlable.
10
antonio
3 weeks ago
·
Stayed 1 night
The staff was friendly, the area was nice, and the restaurant had good food. It was a great and amazing experience.
The staff was friendly, the area was nice, and the restaurant had good food. It was a great and amazing experience.
Property Policies
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
FAQs about Knickerbocker on the Lake
Is parking available at the property?
Self parking is available on-site for a fee of USD 25 per night, which includes in/out privileges. Extended parking is also offered at a rate of USD 125 per week. Reservations are not required.
Does the hotel allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the check-in and check-out times?
Check-in is from 4:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in the heart of Milwaukee, within a 15-minute walk of Lake Michigan and Henry W. Maier Festival Park. It is approximately 4.6 miles from American Family Field and 1 mile from Fiserv Forum. Nearby attractions include the Milwaukee School of Engineering (0.4 miles), Milwaukee Art Museum (0.5 miles), and Discovery World (0.8 miles).
What are the policies for guests staying with children?
Up to 4 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-06: 168.91772778785705USD
- 2026-10-07: 169.51527961608886USD
- 2026-10-08: 208.18124811569214USD
- 2026-10-09: 265.0694661505127USD
- 2026-10-10: 282.62330424568177USD
- 2026-10-11: 282.62330424568177USD
- 2026-10-12: 226.30177428375245USD
- 2026-10-13: 170.32559910140992USD
- 2026-10-14: 170.3949996369171USD
- 2026-10-15: 170.3949996369171USD
- 2026-10-16: 246.14093785362243USD
- 2026-10-17: 331.3479559992981USD
- 2026-10-18: 239.6684066835785USD
- 2026-10-19: 227.2060411177826USD
- 2026-10-20: 136.26241556121826USD
- 2026-10-21: 136.26241556121826USD
- 2026-10-22: 196.9051287548828USD
- 2026-10-23: 344.6136031529236USD
- 2026-10-24: 359.74394982971194USD
- 2026-10-25: 181.76101526397704USD
- 2026-10-26: 261.4431465540314USD
- 2026-10-27: 265.0694661505127USD
- 2026-10-28: 265.2255358187866USD
- 2026-10-29: 197.02267880859375USD
- 2026-10-30: 340.69105673446654USD
- 2026-10-31: 357.8306716482544USD
- 2026-11-01: 111.32699025856019USD
- 2026-11-02: 98.40675796413421USD
- 2026-11-03: 98.44621310409546USD
- 2026-11-04: 98.44621310409546USD
- 2026-11-05: 151.08055423904418USD
- 2026-11-06: 278.50095020088196USD
- 2026-11-07: NO DATA
- 2026-11-08: 111.32699025856019USD
- 2026-11-09: 98.50429292400361USD
- 2026-11-10: 102.9478239956665USD
- 2026-11-11: 103.36899066371917USD
- 2026-11-12: 116.39324651618958USD
- 2026-11-13: 136.2703975669098USD
- 2026-11-14: 153.30796296707155USD
- 2026-11-15: 106.09021947719575USD
- 2026-11-16: 105.1151445281601USD
- 2026-11-17: 105.3559521987915USD
- 2026-11-18: 104.0314885533142USD
- 2026-11-19: 116.86203056873322USD
- 2026-11-20: 135.45765773147582USD
- 2026-11-21: 153.30796296707155USD
- 2026-11-22: 113.78443524093628USD
- 2026-11-23: 105.24519114131927USD
- 2026-11-24: 129.1018869973755USD
- 2026-11-25: 145.00472016906738USD
- 2026-11-26: 169.52796499717712USD
- 2026-11-27: 159.03854525108338USD
- 2026-11-28: 151.41155857398988USD
- 2026-11-29: 111.32699025856019USD
- 2026-11-30: 103.36899066371917USD
- 2026-12-01: 96.31541239334106USD
- 2026-12-02: 95.47570539459228USD
- 2026-12-03: 103.36899066371917USD
- 2026-12-04: 132.05496303638458USD
- 2026-12-05: 144.78918884979248USD
- 2026-12-06: 98.44621310409546USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 250.00 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Uncovered self parking fee: USD 25 per night (in/out privileges)
- Extended parking fee: USD 125 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Bicycle Rental
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Internet
Free Wi-Fi
General
Restaurant
Non-Smoking Rooms
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Vending Machines
Family Room
Activities
Garden
Outdoor Furniture
Fitness Center (nearby)
Parking
Parking
Parking (Limited)
Parking Onsite