Western Inn and Suites

This is an OLD OUT DATED DIRTY PROPERTY, the pool and hot tub are concrete holes not possible to get working soon. Carpet was torn lighting was very dim

This is an older property. It is clean, great staff and convenient area. Close to downtown and shopping. Property owners were working on the swimming pool area.

The hotel has false advertisement, The pictures on the website make it look modern with a beautiful pool, Well the place is old and dirty and the pool was green. I don’t think the picture of the pool on the website was even the old green pool that they have!

Super nice staff. Pool is not up and running, but still well worth the money.

Pool was empty and closed. No mention of this on website. Grandkids were very disappointed. Found a public pool for them..more money out of my pocket. Breakfast not stocked. Coffee was like light tea, but management did fix that. No milk for cereal and no syrup for waffles, management brought more. Each time management not at desk, had to hunt and call out for someone. Only plates smaller than the waffle, management said they were out of larger plates. Very disappointed. Website did NOT say pool was closed.

Stayed here for a filming job. Safe and mostly quiet location. The bad? The tub and sink were clogged. Uncovered outlets, ice machine was broken, mattress had a lump where people slept, and the chair’s covering was peeling off and it was broken.

Upon arrival to room 308 while taking my luggage to the room, a gentleman held the interior door open for me. Went out to get more luggage the interior door was locked and the outer door lever was missing to open the door. Had to go around to the west entrance to get in. There was sticky substance on the counter and dresser, a large hole in the wall beneath the heat pump unit, noticed exterior stucco damage on the west second floor exterior columns, a soffit panel was hanging down from the interior east second floor. Pool area was not usable and in bad condition. Two ice machines were out of ice, the ice I was able to get out of the north west machine had white sediment in my cup. Went for breakfast and the waffle mix was low and the syrup dispenser was empty. Made 1/2 waffle and had to tip the dispenser to get syrup. Looked around for a staff member to let them know and didn’t find anyone. The lobby area was impressive but the outer area was in need of maintenance. Not a good experience and was very disappointed.

The room was very clean, bed comfortable and pillows fluffy, good layout and great water pressure in shower! The advertised breakfast was a fluke. Just cereal, waffles, packet grits and oatmeal, juice, coffee, toast. Nothing healthy to choose. No variety. Pool PH or something off due to recent rains, so it was closed.

The pool was closed until next year! No full breakfast. The staff was rude and aloof. I would not stay here again. False advertising on anything this hotel offers.

Pool was closed when decided on this property was mainly for pool

The worst part of the room was there is a definite cockroach problem.

Room was clean but worn (paint chipping from woodwork, pulled threads in carpet). Water pressure not great. Pillows misshapen and lumpy. Desk staff is very friendly.

Over expensive, for the quality of the room refrigerator never work bath tub water over flows when taking a shower and cockroaches.

The rooms were dirty.

The hotel has mold and water smells like mold…didn’t stay my 2nd booked night!

The room was not clean. It didn't look like they had changed the sheets because there was hair all over the sheet and pillow. The bathroom might have been clean but you couldn't tell if it was stained or just not clean.

Arrived at the property and was assigned a smoking room out by the pool. Got into my room and laid down for a nap before work that night and I was startled by something crawling on my face. Needless to say it was a bedbug. Immediately packed my belongings and went to the counter to report it. The staff members was kind and resigned me to a different area of the hotel. She also informed me that I was the 1st guest to start in the room after another guest was there for 1 month. Do not stay in the smoking side of this hotel.

The bathroom had mold above the shower and above the light. There were very thin towels and washcloths and only one roll of toilet paper. There was no outlets near enough to a mirror in order to use a curling iron. The ceiling was peeling several places in the bedroom and in the bathroom. Also, no hot water - only lukewarm water. I do not feel the rating and description online is accurate at all. Never again will I consider this motel.

I arrived late due to traffic and rain in Texas. I finally got to the room and it smelled like urine. It was too late and I was too tired to complain because I had planned to leave before checkout. The bedspread had a stain on it. The carpet looked dirty. I took pics.

The rooms were not up to date and had bedbugs. Me and my family have several bedbug bites they should refund the whole week

Hotel in bad shape. Ice machine didn’t work. WiFi didn’t work in our room. Toilet wouldn’t flush. Beer bottle left in bathroom. No hand or bath soap. Towels and linens real cheap and thin. Shower spray head not good. Bed was comfortable. AC unit very loud. Fridge was loud.

It's old and needs refurbishing

Shower had no hot water. Breakfast gave us serious stomach problems. And not enough towels. Cheapest shampoo and bar of soap I may have ever seen at a hotel.

Above our room there was noisy walking like children playing from the time we entered the room until around two in the morning. Also the shower tub would not drain properly. Breakfast was hot waffles. Will never stay there again and would not recommend to anyone.

No wifi avsilable in my room. also no laundry facility as advertised

Good just outdated

Hot water was just warm. Noise in bathroom wall during night.

Older facility that needs updating. Several wall electrical outlets did not work as they were connected to a wall light switch and when you turned the light off you also turned power off to the outlets. Also the below window ac/heater had a short in the system and continually its circuit breaker.

Rooms were large, clean and comfortable. Shower was good. Breakfast was typical.

Rooms are spacious, king sized bed, the huge vanity top is space to and full size bathtub

Staff always goes above and Beyond the call of duty. Service second to none

Staff was friendly and helpful. Enjoyed breakfast. Appreciated the elevator.

Staff were friendly and very accommodating

Three different desk staff members. All super nice, polite, accommodating, friendly, extra towels, bottled water directions. I would stay there again

We had a good experience here until the week of March 1st the manager took it upon himself to go into our room when we were gone and even though we have a certification for our service dog said he wasn’t a service dog because we don’t take him with us everywhere we go, but we left him with the person he was certified for. As for the other staff Brandon is amazing he was very nice!

The manager was awesome! I lost the keys before I made it in the room. Thank you so much for making me new ones. I found them by the way.

The staff here is amazing. We liked this hotel better than any we have stayed in

front desk lady went above and beyond

The night clerk male was a little aggressive with checking us in and made me uncomfortable asking where i live. I found asking where i live has nothing to do with me and my boyfriend having a mini vacation. Morning clerk man was excellent and very polite.

The pool was closed until next year! No full breakfast. The staff was rude and aloof. I would not stay here again. False advertising on anything this hotel offers.

This is an older property. It is clean, great staff and convenient area. Close to downtown and shopping. Property owners were working on the swimming pool area.

Stayed here years ago. Always clean. Good location. Bathroom needs some TLC

Property and location great.

Stayed here for a filming job. Safe and mostly quiet location. The bad? The tub and sink were clogged. Uncovered outlets, ice machine was broken, mattress had a lump where people slept, and the chair’s covering was peeling off and it was broken.

Even though the hotel is a little dated and could use some upgrades, this is still one of my preferred places to stay in Enid. I like the location and I like the people who work the desk. I prefer to stay in the main building rather than around the pool. The price is usually very reasonable and they do have a nice breakfast.

Shower had no hot water. Breakfast gave us serious stomach problems. And not enough towels. Cheapest shampoo and bar of soap I may have ever seen at a hotel.

room was not very clean. ice bucket had something on lid and I had to scrub it off. air conditioner sounded like a semi when it kicked on. Breakfast bar was very scant and we got there around 7:30. The area was really hot.

My husband and I had a fantastic weekend. This was our second time staying here while we show our Mastiffs at the Chisolm Trail Expo. The staff are super friendly and had nothing but nice things to say about our giant dogs. Room was clean. Breakfast was nice, good coffee, juice, big selection of carbs and fresh fruit (no protein). Lobby is super cute with western decor.

Pool was empty and closed. No mention of this on website. Grandkids were very disappointed. Found a public pool for them..more money out of my pocket. Breakfast not stocked. Coffee was like light tea, but management did fix that. No milk for cereal and no syrup for waffles, management brought more. Each time management not at desk, had to hunt and call out for someone. Only plates smaller than the waffle, management said they were out of larger plates. Very disappointed. Website did NOT say pool was closed.

Upon arrival to room 308 while taking my luggage to the room, a gentleman held the interior door open for me. Went out to get more luggage the interior door was locked and the outer door lever was missing to open the door. Had to go around to the west entrance to get in. There was sticky substance on the counter and dresser, a large hole in the wall beneath the heat pump unit, noticed exterior stucco damage on the west second floor exterior columns, a soffit panel was hanging down from the interior east second floor. Pool area was not usable and in bad condition. Two ice machines were out of ice, the ice I was able to get out of the north west machine had white sediment in my cup. Went for breakfast and the waffle mix was low and the syrup dispenser was empty. Made 1/2 waffle and had to tip the dispenser to get syrup. Looked around for a staff member to let them know and didn’t find anyone. The lobby area was impressive but the outer area was in need of maintenance. Not a good experience and was very disappointed.

Friendly people. Comfortable beds. Breakfast was good.

Clean room Breakfast choices were very limited

The room was very clean, bed comfortable and pillows fluffy, good layout and great water pressure in shower! The advertised breakfast was a fluke. Just cereal, waffles, packet grits and oatmeal, juice, coffee, toast. Nothing healthy to choose. No variety. Pool PH or something off due to recent rains, so it was closed.

Everything in the hotel room seemed to be on a timer. Five minutes on the hair dryer 😞 I went to the local Walmart and bought a new hair dryer and body wash plus shampoo and conditioner. I also got a box of two donuts . The lobby area was dark it was after 7 am I asked the clerk about breakfast and he said something I thought at first he said 8 I didn't understand so I said oh ok I guess I will be going to eat. He said he just forgot to turn on the lights he said breakfast is from 6-9 No yogurt or juice, no bread or toaster, no eggs or any kind of meat, I made a waffle the butter was frozen I ate half of one. In reality I would have been better off to go somewhere else and eat .

The pool was closed until next year! No full breakfast. The staff was rude and aloof. I would not stay here again. False advertising on anything this hotel offers.