Name: Hampton Inn & Suites Albany Airport
Address: 45 British American Blvd, Albany, New York, United States of America, Albany, New York, US
Price range: $126–$271 per night
Rating: 8.38

What guests think

At Hampton Inn & Suites Albany Airport, guests repeatedly praise the convenient airport location, generally clean, comfortable rooms, and friendly staff, while noting recurring issues with the airport shuttle’s limited or unreliable operation and inconsistent breakfast quality and supply.

Guests highlight comfortable beds and spacious, modern rooms, but note wear and maintenance problems such as noisy or unreliable A/C, slow drains, and occasional odors. Service is often warm and helpful, though some experienced curt interactions, missed wake-up calls, and check-in hiccups. Expect a convenient, value-focused stay near the airport with variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and fitness center are available; guests note occasional pool closures/cloudiness. The airport shuttle is often limited or unavailable, renovations occur at times, and coin-op laundry lacks a change machine.

Related guest reviews

8

Susan

Mar 20, 2025

·

Stayed 3 nights

It was nice & clean & quiet. Pool was out of service.

8

Linda

Jun 6, 2025

·

Stayed 1 night

This property has added significant lighting around the property and it feels so much safer! Thank you!

8

Shatanna

Feb 5, 2025

·

Stayed 1 night

Property was under construction at the time of my visit.

10

Charles

Oct 12, 2025

·

Stayed 1 night

Room and lobby were clean and comfortable. Unfortunately, when I checked in, I was told that they had discontinued the shuttle service to the airport, which was still listed on their website when I booked. So, I had to make other arrangements to get to the airport early the next morning.

10

Brian

Apr 1, 2025

·

Stayed 3 nights

Easy location, close to airport, friendly staff. The only thing is a coin machine could be in the laundry room. I had to go find somewhere to get quarters to do laundry. Nothing major, just a little irritating that the front desk could not make change..

6

Christine

Aug 11, 2025

·

Stayed 1 night

The website says there is an airport shuttle from 6 am to 11 pm. When we arrived at the Albany airport in the afternoon, we were told the shuttle wasn’t running that day. When we asked about the next morning for a shuttle back to the airport, we were told that it might run at 7 am. The cook would be the one to drive the shuttle, but she also had to cook breakfast. She wouldn’t want to drive until after breakfast was out of the oven. Another front desk person was advising guests to just take an Uber. The room was mostly clean except a portion of wall by the toilet that was stained with urine. The staff is not friendly or helpful. We felt like we were an inconvenience just checking in for our room. We won’t stay at this hotel again.

10

Jayson

Nov 13, 2025

·

Stayed 1 night

Room spotless. All amenities I required. Except I had to pay for charging my EV.

8

Abigail

Jul 16, 2025

·

Stayed 3 nights

Loved our room and the ample space it provided. Only issue was the laundry facilities only took quarters and they didn’t have the cash to make change so we didn’t get to do laundry. It would be nice to be told at check-in that quarters would be needed for laundry.

8

Susan

Jul 14, 2025

·

Stayed 3 nights

Overall, the hotel was good. Pool was a bit cloudy with some weird hairy looking particals floating around.

4

David

Oct 26, 2025

·

Stayed 1 night

We chose this hotel based on the availability of a shuttle to the airport. Upon checking out, we were informed the shuttle does not exist. Besides the inconvenience, we incurred additional cost to park at the airport. I will be requesting compensation.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many describe rooms and common areas as very clean or spotless. Others report musty odors, stained or worn carpets, bathroom grime or hair, pests, and occasional drainage issues.

Related guest reviews

4

Deborah

Sep 5, 2024

·

Stayed 1 night

Room was sub-standard. Carpet was detached, and had an odor, handle fell off the bathroom Sink faucet, bathroom fan needs repair

2

Sheila

Aug 17, 2025

·

Stayed 1 night

I was not expecting anything luxurious, but unfortunately this stay was very disappointing. The room was not very clean. The mattress had visible stains, there was hair in the bathtub and bathroom, and the toilet seat was broken. The pool water also did not look well maintained. The worst part was during breakfast: while we were at the buffet with my kids, we saw a mouse running around in the dining area. That was completely unacceptable and very concerning, especially with children present. We immediately went back to our room, packed our bags, and checked out early. This was not a comfortable or hygienic experience, and I would not recommend this hotel, especially for families with children.

6

daniel

Aug 28, 2025

·

Stayed 2 nights

guestroom bathroom had someone else’s hair in the tub. We bought our own cleaning supplies and cleaned the bathroom. the breakfast was not very well stocked. No oatmeal on our first morning. The bathroom also had an odor.

2

Grazyna

Oct 7, 2025

·

Stayed 1 night

We checked in and went to the room but did not stay the night. As soon as we walked in the smell of mold overcame us. The room was right above the pool and definitely had something wrong. We immediately went to the front desk to ask for a new room but they were completely booked so we went somewhere else. Completely shocked that they would provide such a room.

4

Lori

Apr 10, 2025

·

Stayed 1 night

Clerk at check in was very nice and helpful. Public areas nice, clean, appeared to have recent upgrades. Guest room had extremely worn, stained and dirty carpet, room had nasty order, bathroom counter and tile nice but tub bottom dirty/stained. Not sure I would return.

6

AMichael

Sep 12, 2024

·

Stayed 1 night

The staff were all very kind and professional. The wallpaper was peeling, there was a live moth in my room that I killed with Lysol, the carpet was gross and the hard floor wasn’t any better. The tub and floors could use a good deep cleaning. The faucet surround was unstable and moved.

10

Anita

Aug 2, 2025

·

Stayed 1 night

Great stop while touring New England. Super clean room!

4

Brandee

Sep 10, 2025

·

Stayed 1 night

The staff was amazingly friendly, but the room lacked tremendously. Upon walking in, the room smelled like wet dog, there were stains on bed and mold on ceiling above shower.

10

Yanay

May 10, 2025

·

Stayed 1 night

Good rooms, everything clean!

10

Maria

Oct 31, 2025

·

Stayed 1 night

Bed was comfy, linens were very nice, and room was very clean. Staff was VERY friendly and accommodating.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and updated decor. Downsides include noisy or inconsistent A/C, maintenance issues such as loose faucets or slow drains, occasional plane noise, and the lack of in-room microwaves or safes.

Related guest reviews

8

Anthony

Aug 14, 2024

·

Stayed 1 night

Room was clean with a nice bed and bedding. The only downside was the AC unit didn't quite cool the room down enough and it wouldn't run on Fan Always On mode so it kept waking us up when it would turn back on after being off a bit.

6

Charles

Oct 16, 2025

·

Stayed 1 night

comfortable room. No microwave. Disappointing. Bed great but pillows hard. Breakfast avg need some gluten free bread, rollls etc. Holiday Inn much better. Reception great

8

Mark

Aug 26, 2024

·

Stayed 1 night

Excellent hotel. Unfortunately you can hear the planes from the airport.

10

Lori

Feb 9, 2025

·

Stayed 1 night

It's super close to the airport. I'm familiar with the area and there's lots of shopping and restaurants nearby. Staff were great. My only suggestion is it would have been nice having a microwave in the room or on the same floor. Other than it was a great place to stay

10

carol

May 17, 2025

·

Stayed 2 nights

A very nice hotel. Comfortable beds!!

8

Kayla

Jul 6, 2025

·

Stayed 1 night

Bathroom was pretty gross. Floor was dirty and the part of the tub that met the floor was stained. Bathroom cabinet was peeling, due to no fan in the bathroom. Beds and pillows were fine, breakfast was fine, location was fine.

6

Anthony

Aug 20, 2025

·

Stayed 1 night

Room was ok but noisy from some uncertain origin all night … shows its age and bit worn … location was convenient however

10

Gerald

Oct 14, 2025

·

Stayed 4 nights

Our stay was very pleasant. Room was spacious and clean. Staff were friendly and helpful, especially front desk clerk Miracle.

8

Judith

Jun 9, 2025

·

Stayed 2 nights

Very nice hotel and very clean. However, the rug was worn and some of the walls could have been touched up. Bathrooms were really good (clean and in good working order). Bed was very comfortable. Overall a good place.

8

Zhi

Aug 23, 2024

·

Stayed 1 night

AC makes noises...

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and efficient. Multiple reviews cite curt or unresponsive front-desk interactions, missed wake-up calls, delayed reimbursements, and check-in problems due to system issues or errors.

Related guest reviews

6

Amy

Aug 20, 2025

·

Stayed 1 night

The front desk was not at all helpful, I called down to ask about our AC unit not working (on a very humid day) and her response was “I’m the only one at this hotel so I’m not sure what you want me to do about it”. I understand it’s not her fault if the hotel is understaffed but I just felt it could’ve been handled in a nicer matter. Our shower was not clean with lots of hairs and the towels were dirty. Everything else was fine and it was fine for a one night stay but I would find a different hotel next time.

4

Peter

Sep 20, 2025

·

Stayed 1 night

When i arrived it was almost 9pm, i was greeted in a friendlynmanner and served quickly. I retrieved my things from my vehicle and proceeded to my room where when i entered it was already occupied. My hands were full and i had to navigate back to the desk. What a pain! Thankfully there was another room available. No apologies for the inconveniences, but the employee looked more distraught than i was. But it felt more like the reason was for inconviencing her.

10

kelly

Aug 2, 2025

·

Stayed 1 night

Super friendly staff. Wake up call as requested. Rides to and from the airport. Very service oriented.

4

Robert

Jul 26, 2025

·

Stayed 1 night

Let me start with the positive. The room itself was very nice. Comfortable, clean, and quiet. The poor is the service. The hotel's website states that the complimentary airport shuttle is available from 6 am-11 pm. To confirm, we made a 7 pm phone call to the hotel and were told the shuttle ran until 10:30 pm. When we arrived at the airport at 9:00 pm, the front desk person said they were the only one there and that we should take an Uber and would be reimbursed. We did that and emailed them the receipt it took 5 days before they responded. I was told they would credit my credit card that evening. Five days past and still no credit. I called at ~8 pm. I was put on told for over 20 minutes because the person who answered was the only one there (which presumably meant that the shuttle would be again unavailable). When they finally got back to my call they did send me a receipt that showed that my card had been credited that day or 5 days after promised. In short, if you want to be able to trust what is written and you are told, book a different hotel.

10

Maryann

Oct 29, 2025

·

Stayed 3 nights

Exceptional front desk service!!

2

Beth

Jun 6, 2025

·

Stayed 1 night

Planned late arrival and called hotel to alert. Then there were more flight delays and called to alert. Both times they said, fine no problem. Arrived at 3:15 in the morning to find no rooms and a “system issue” that would not allow for check ins. Several people from the same flight were lining up with same issue. Desk staff was friendly but had to call the manager in from home to resolve. Waiting 1 hour so far and no resolution

2

Natalie

Jul 4, 2025

·

Stayed 1 night

It’s now 1:30 am, I have been here since 1:00am after a very long day of travel and the woman at the check in desk can’t figure out computer issues and can’t check me in. I’m sitting in the lobby and she can’t give me a room because she doesn’t know which are full.

10

Maria

Oct 31, 2025

·

Stayed 1 night

Bed was comfy, linens were very nice, and room was very clean. Staff was VERY friendly and accommodating.

2

Kathleen

Jan 1, 2025

·

Stayed 1 night

The front desk clerk was rude and condescending to us at checkin, she would not answer questions about “incidental charges “. I asked what they might be as there is no mini bar or room service at this hotel and she never answered. I felt as if she was treating us as if we were being told that’s just the way it is like it or not, who treats people like that??? I am outraged at such behavior!!!!

6

Rachel

Nov 4, 2025

·

Stayed 1 night

No alarm clock in the room so we requested a wake up call but never got it

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AI-generated summary based on recent guest reviews

Location

Very convenient for Albany Airport and major roads, with dining options nearby and generally safe surroundings. The area is not very walkable, and a few guests noticed airplane noise.

Related guest reviews

10

Deborah

Aug 28, 2025

·

Stayed 1 night

Just a couple of miles from the airport. Convenient to dining options. Breakfast included. Nice helpful staff.

10

Donald

Apr 11, 2025

·

Stayed 1 night

Clean, well located

10

Martin

Jun 25, 2025

·

Stayed 1 night

The property was clean and location was safe. The staff was very friendly. Not far from Albany Airport.

8

Kelly

Apr 14, 2025

·

Stayed 1 night

Flying out of Albany. Close to Airport.

8

Richard

Apr 8, 2025

·

Stayed 2 nights

Convenient… lots of restaurants.. shopping

10

Alex

Nov 6, 2024

·

Stayed 1 night

The staff were great and helped me to check in without a problem. The property itself was clean and the breakfast in the lobby was great. The area around the property isn't really walkable, but is close to the airport, which is convenient. Would stay here again and recommend to others.

10

Deanna

Jun 15, 2024

·

Stayed 2 nights

Clean hotel that is very close to the airport. The rooms are spacious and laid out well for a work trip. Breakfast had good options. The snack grab and go is very convenient as well.

10

Chester

Mar 26, 2025

·

Stayed 1 night

2 minute ride to airport. Safe, quiet area

10

James

Aug 24, 2025

·

Stayed 3 nights

Clean, quiet, comfortable room. Very competitive price. Staff was friendly and accommodating. Breakfast is included - standard fare: eggs, bacon or sausage, potatoes, oatmeal, and assorted pastries. Easy parking. Convenient location: close to the highways with an adequate number of restaurants in close proximity. All in all - a very positive experience. Highly recommended.

8

Brenda

Aug 10, 2025

·

Stayed 1 night

Convenient location

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Dining

Breakfast quality is inconsistent: many enjoyed the complimentary options, while others found items bland, undercooked, or poorly stocked, and coffee sometimes weak or unavailable. On rare occasions breakfast was not set up.

Related guest reviews

10

alexander

Aug 27, 2025

·

Stayed 1 night

Amazing rooms. Excellent breakfast.

8

Scott

Jul 29, 2025

·

Stayed 2 nights

Breakfast was poorly supplied both mornings. First morning, they had run out of napkins and proffered facial tissue boxes. Egg thingies were overcooked, dry and some burned. Second morning, ran out of eggs and yogurts with two hours to go. Fire the manager. Music was too loud, too. Room was comfortable but the A/C compressor is extremely loud when it goes on or off. The mini-fridge was a micro-fridge without a freezer and didn’t get cold. Disappointed.

10

Carolyn

Aug 24, 2025

·

Stayed 2 nights

Breakfast has gone downhill over the past few years. Generic, tasteless cereal, same frozen/thawed baked goods, everything over-salty. I get that costs have risen and it's not the particular hotel's fault, it's a chain wide decision, and that it is a "free breakfast" but they have lowered the bar.

10

jackie

Aug 28, 2025

·

Stayed 1 night

Breakfast choi es excellent as well as servi e

8

Nabeela

Jul 18, 2025

·

Stayed 2 nights

Nice hotel but the breakfast is not so good. Its very basic.

10

Cheryl

Aug 24, 2025

·

Stayed 1 night

Great breakfast options. Cozy bed stayed overrnight after dropping my kid at U Albany. I would definitely again.

10

Christopher

Oct 7, 2025

·

Stayed 1 night

Clean. Good breakfast.

4

Haleigh

Jun 4, 2025

·

Stayed 2 nights

States they have breakfast starting at 6. They did not. We stayed two days first day was some yogurt, second day absolutely nothing. Front desk said “unfortunately no breakfast this morning”.

10

Sheila

Apr 25, 2025

·

Stayed 1 night

Breakfast was very good with hot and cold choices, including eggs and waffles. There were fresh baked goods, fruit, yogurt and several beverage choices. The lobby coffee, tea and hot chocolate readil available was appreciated.

8

Coleen

Oct 13, 2024

·

Stayed 2 nights

Skip the breakfast. Coffee is terrible and hot food was inedible. Did not use waffle maker.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$111
March	$105
April	$109
May	$139
June	$170
July	$156
August	$161
September	$142
October	$147
November	$111
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
				1 $135	2 $152	3 $161
4 $131	5 $134	6 $134	7 $135	8 $164	9 $248	10 $234
11 $135	12 $133	13 $134	14 $132	15 $126	16 $152	17 $151
18 $135	19 $134	20 $135	21 $133	22 $133	23 $159	24 $197
25 $135	26 $135	27 $162	28 $217	29 $133	30 $157	31 $152

Hampton Inn & Suites Albany Airport

Prices for Hampton Inn & Suites Albany Airport

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave (Peloton Bike)

Room, 1 King Bed, Accessible (Roll-In Shower)

Studio, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility Accessible, Roll-In Shower)

Studio Suite, 1 King Bed

Guest reviews of Hampton Inn & Suites Albany Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Albany Airport

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $145	21 $166	22 $259	23 $271	24 $260	25 $188	26 $238
27 $127	28 $138	29 $136	30 $166