Hyatt House Chicago Schaumburg
$126
/ night
Avg. for September
Prices for Hyatt House Chicago Schaumburg
Select dates to see prices and availability
$126
/ night
Avg. for September
Monthly average prices
Nightly prices at Hyatt House Chicago Schaumburg average $107 in February, the cheapest month, and $159 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $111 |
| February | $107 |
| March | $118 |
| April | $115 |
| May | $127 |
| June | $142 |
| July | $159 |
| August | $131 |
| September | $126 |
| October | $119 |
| November | $117 |
| December | $112 |
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Sep · $126
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Most expensive: July (~$159)
Cheapest: February (~$107)
About this property
Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and gas grills.
Amenities
Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and gas grills.
Business amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 134 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
Located in Schaumburg, HYATT house Chicago/Schaumburg is in the business district, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. This hotel is 1.4 mi (2.2 km) from LEGOLAND® Discovery Center and 3.2 mi (5.2 km) from Harper College.
What's nearby
Woodfield Mall(0.8 miles)
LEGOLAND® Discovery Center(1.4 miles)
Spring Valley(1.5 miles)
Schaumburg Convention Center(1.5 miles)
Topgolf(2.2 miles)
The Chicago Athenaeum(2.3 miles)
Schaumburg Medieval Times(2.7 miles)
Harper College(3.2 miles)
Heritage Park(3.6 miles)
OSHA Training Institute(4.2 miles)
Arlington Lakes Golf Club(4.2 miles)
Pirates Cove Childrens Theme Park(4.7 miles)
The Water Works Indoor Water Park(4.7 miles)
Ascension Alexian Brothers Medical Center(4.7 miles)
Hilldale Golf Club(4.8 miles)
Chicago O'Hare Intl. Airport (ORD)(14.6 miles)
Chicago, IL (PWK-Chicago Executive)(13.5 miles)
Chicago, IL (DPA-Dupage)(22.8 miles)
Chicago Midway Airport (MDW)(36.2 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Location
1251 American Lane, Schaumburg, Illinois, United States of America
Woodfield Mall (0.8 miles)
LEGOLAND® Discovery Center (1.4 miles)
Spring Valley (1.5 miles)
Schaumburg Convention Center (1.5 miles)
Topgolf (2.2 miles)
The Chicago Athenaeum (2.3 miles)
Room options
16
Studio Suite, 1 Queen Bed with Sofa Bed
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
388 ft²
Air ConditioningWi-Fi (Free)Kitchen
7
Room, 1 Queen Bed, Accessible Bathtub
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
5
Suite, 1 Queen Bed, Accessible Bathtub
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
16
Room, 1 Queen Bed (High Floor)
Room details
1 Queen Bed
Sleeps 4
400 ft²
Air ConditioningWi-Fi (Free)Kitchen
8
Room, 1 Queen Bed, Mobility Accessible
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
8
Suite, 1 Queen Bed, Mobility Accessible
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Kitchen
19
Suite, 2 Bedrooms
Room details
2 Queen Beds
Sleeps 6
660 ft²
Air ConditioningWi-Fi (Free)Kitchen
20
Suite, 1 Bedroom
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
585 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of Hyatt House Chicago Schaumburg
7.6
Good
Based on 1,003 verified reviews
Who stays here?
Business
22%
Couple
21%
Family
45%
Group
5%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hyatt House Chicago Schaumburg, guests frequently praise the friendly staff and convenient location near shopping and dining, while noting dated rooms, uneven housekeeping, and maintenance issues, especially around the pool, hot tub, sauna, and in-room amenities.
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What guests think
At Hyatt House Chicago Schaumburg, guests frequently praise the friendly staff and convenient location near shopping and dining, while noting dated rooms, uneven housekeeping, and maintenance issues, especially around the pool, hot tub, sauna, and in-room amenities.
Many like the spacious suites with kitchenettes, which work well for families or longer stays. Breakfast feedback is mixed: some praise the omelet station and hot options, while others find it basic, slow, or occasionally depleted; the bar is often closed. Overall, this is a practical, budget-friendly stay with notable trade-offs in modernity and consistency.
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AI-generated summary based on recent guest reviews
Facilities
Facilities include a pool, hot tub and sauna, but many reviews report maintenance and cleanliness problems (cold water, broken jets, ants/algae) and missing towels. The gym feels small with some equipment out of order, the bar is often closed, and parking is easy.
Related guest reviews
8
Nadya
Jun 17, 2024
·
Stayed 2 nights
The pool hot tub was not working properly and the sauna as well wasn't working properly. Everything else was good.
The pool hot tub was not working properly and the sauna as well wasn't working properly. Everything else was good.
6
Rebekah
May 19, 2025
·
Stayed 3 nights
My toilet was overflowing had to change rooms cuz there was no plunger to be found and no Maintence person at 8pm at night. The new room was clearly not ready for guests. But they were fully booked. At least the toilet worked. For a Hyatt and the cost it should have been better. Pics make it look nice and it was no better then Motel 6. The only thing that was wonderful was the staff and esp Anita. She was amazing!!!!!! She worked her butt of for us customers and she made me feel at ease with the toilet problem it was like having a best friend 1000 miles from home. He has a good energy and vibes and it made staying there bearable. Also the bar was never opened once in my 3 day stay. And it was a weekend! Disappointing!
My toilet was overflowing had to change rooms cuz there was no plunger to be found and no Maintence person at 8pm at night. The new room was clearly not ready for guests. But they were fully booked. At least the toilet worked. For a Hyatt and the cost it should have been better. Pics make it look nice and it was no better then Motel 6. The only thing that was wonderful was the staff and esp Anita. She was amazing!!!!!! She worked her butt of for us customers and she made me feel at ease with the toilet problem it was like having a best friend 1000 miles from home. He has a good energy and vibes and it made staying there bearable. Also the bar was never opened once in my 3 day stay. And it was a weekend! Disappointing!
6
Tabitha
Sep 19, 2025
·
Stayed 1 night
Pool area was dirty.
Pool area was dirty.
6
Marcella
Sep 22, 2025
·
Stayed 1 night
Picture was barely hanging on in bathroom, algae on side of hot tub, too many chemicals in pool/hot tub and eyes were burning from just sitting in it. Paint is old in rooms and dated. No towels in pool area after going multiple times. Had to ask front desk for towels, said shed come fill the cabinet and put in 2 for us and then 2 other ones. Not many good choices for breakfast.
Picture was barely hanging on in bathroom, algae on side of hot tub, too many chemicals in pool/hot tub and eyes were burning from just sitting in it. Paint is old in rooms and dated. No towels in pool area after going multiple times. Had to ask front desk for towels, said shed come fill the cabinet and put in 2 for us and then 2 other ones. Not many good choices for breakfast.
10
Cassandra
Sep 29, 2024
·
Stayed 1 night
Fabulous room! Clean, spacious and comfortable. The hot tub was great and I loved the sauna. We were very satisfied with our stay. They DO NOT have an electric car charger (as it stated on hotels.com that they do). Hotels.com reached out to the hotel to correct this.
Fabulous room! Clean, spacious and comfortable. The hot tub was great and I loved the sauna. We were very satisfied with our stay. They DO NOT have an electric car charger (as it stated on hotels.com that they do). Hotels.com reached out to the hotel to correct this.
2
MARK
Jul 2, 2025
·
Stayed 1 night
The hot tub was broken. The underwater light fixture came out, and amd was laying on the bottom. It had an exposed cord rubbing against the sharp edge of the housing...BUT THE TUB WAS STILL OPEN! WITH CHILDREN IN IT! The pool area had no towels, no outlets in the room for charging, the volume was inop on the tv, dirty trash with medical waste from previous guests, toilet seat broken and not even attached, body wash container empty, no bedding or pillows for fold out bed, and finally, dried blood on the sink next to the toilet. Clearly they have housekeeping, because we got a knock on door the door at 9:14am, wanting to service our room. Check out was 11am, and we had the DO NOT DISTURB tag on the handle. Horrible for a Hyatt branded hotel.
The hot tub was broken. The underwater light fixture came out, and amd was laying on the bottom. It had an exposed cord rubbing against the sharp edge of the housing...BUT THE TUB WAS STILL OPEN! WITH CHILDREN IN IT! The pool area had no towels, no outlets in the room for charging, the volume was inop on the tv, dirty trash with medical waste from previous guests, toilet seat broken and not even attached, body wash container empty, no bedding or pillows for fold out bed, and finally, dried blood on the sink next to the toilet. Clearly they have housekeeping, because we got a knock on door the door at 9:14am, wanting to service our room. Check out was 11am, and we had the DO NOT DISTURB tag on the handle. Horrible for a Hyatt branded hotel.
6
Thomas
Sep 15, 2025
·
Stayed 2 nights
Bed was comfortable. Custom omelettes at breakfast were a nice touch. Fitness center was pretty filthy (see photos) Refrigerator was very loud.
Bed was comfortable. Custom omelettes at breakfast were a nice touch. Fitness center was pretty filthy (see photos) Refrigerator was very loud.
8
Phil
Oct 17, 2025
·
Stayed 3 nights
Friendly and helpful staff. Comfortable and clean place Wish the sauna had been working, though
Friendly and helpful staff. Comfortable and clean place Wish the sauna had been working, though
6
Martina
Oct 13, 2024
·
Stayed 3 nights
The internet service was horrible. The bar was closed down. The advertisement showed a bar and the bar was not open. I came up there to relax for my 50th birthday all the way from Ohio.
The internet service was horrible. The bar was closed down. The advertisement showed a bar and the bar was not open. I came up there to relax for my 50th birthday all the way from Ohio.
4
Breanna
Dec 7, 2025
·
Stayed 2 nights
The pool area was disgusting. There were ants crawling around near the jacuzzi. And the jacuzzi was lukewarm with only a few working jets. My room also had no hot water in both the shower and sink in the bathroom. I had previously enjoyed a stay here but was disappointed this time, as I brought family with me this time, I will not be returning.
The pool area was disgusting. There were ants crawling around near the jacuzzi. And the jacuzzi was lukewarm with only a few working jets. My room also had no hot water in both the shower and sink in the bathroom. I had previously enjoyed a stay here but was disappointed this time, as I brought family with me this time, I will not be returning.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: while some guests found rooms very clean, many reported strong odors, stained or soiled linens, pests, and missed or superficial housekeeping. Several noted dirty or stained carpets and items left from prior stays.
Related guest reviews
10
Victoria
Jan 2, 2026
·
Stayed 2 nights
Staff was amazing & the room was ver clean. My only complaint was that the pool area was very very cold. Other than that my stay was great.
Staff was amazing & the room was ver clean. My only complaint was that the pool area was very very cold. Other than that my stay was great.
2
Jacqueline
May 12, 2024
·
Stayed 1 night
Rooms were not cleaned properly. Human and dog hair on the sheets. The sofa bed had dog urine on it. One room had signs of bedbugs.
Rooms were not cleaned properly. Human and dog hair on the sheets. The sofa bed had dog urine on it. One room had signs of bedbugs.
4
Tyree
Oct 16, 2023
·
Stayed 2 nights
The room was had a musty smell, the refrigerator kept buzzing with a loud noise all night, the thermostat was broken so cold air came out all day, there was blood on the sheets underneath all the blankets we slept on, had to be one of the worst stays of my life.
The room was had a musty smell, the refrigerator kept buzzing with a loud noise all night, the thermostat was broken so cold air came out all day, there was blood on the sheets underneath all the blankets we slept on, had to be one of the worst stays of my life.
4
Elana
Dec 21, 2025
·
Stayed 1 night
Room was mostly clean. Noticed a collection of nail clippings in the floor right up against the bottom of the bed. Asked that it be cleaned only to be told that housekeeping staff was gone for the day. This was at 5:40 PM on a Friday night. Ended up throwing a towel over the clippings so we didn’t have to look at them. Were told no other rooms were available. Later that night we unfolded the couch bed and pulled extra linens out of the closet. The white blanket that was provided had a brown rusty stain on it that looked similar to blood. Requested 2 new blankets from the front desk. Had to wait on hold while the front desk staff checked to see if there were any blankets available. Not sure what we would have done if the answer was no. We were told that yes there were blankets and that we had to go down to the front desk to get them. Overall just kind of a subpar experience. Remember you always get just what you paid for which in this economy sucks.
Room was mostly clean. Noticed a collection of nail clippings in the floor right up against the bottom of the bed. Asked that it be cleaned only to be told that housekeeping staff was gone for the day. This was at 5:40 PM on a Friday night. Ended up throwing a towel over the clippings so we didn’t have to look at them. Were told no other rooms were available. Later that night we unfolded the couch bed and pulled extra linens out of the closet. The white blanket that was provided had a brown rusty stain on it that looked similar to blood. Requested 2 new blankets from the front desk. Had to wait on hold while the front desk staff checked to see if there were any blankets available. Not sure what we would have done if the answer was no. We were told that yes there were blankets and that we had to go down to the front desk to get them. Overall just kind of a subpar experience. Remember you always get just what you paid for which in this economy sucks.
10
Tonya
Oct 27, 2025
·
Stayed 1 night
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
4
Anna
Apr 3, 2024
·
Stayed 1 night
Checked in and sat on the couch to figure out dinner, within 5 minutes we saw a large coach roach walking down the wall. They changed our room but gave nothing else but a sorry. Both rooms carpets looked dirty and poorly vacuumed. Stay somewhere else.
Checked in and sat on the couch to figure out dinner, within 5 minutes we saw a large coach roach walking down the wall. They changed our room but gave nothing else but a sorry. Both rooms carpets looked dirty and poorly vacuumed. Stay somewhere else.
2
Francine
Mar 18, 2025
·
Stayed 2 nights
We stay at quite a few hotels due to kids travel sports and are not very picky. We look for cleanliness and (hopefully) free breakfast. However, I would not stay here again. The room was dirty; ground in dirt and just gross. The TV, most of the lights and the room phone did not work and were told they could not fix them. We had only 1 bath towel and no-one available to get more. We booked a kitchenette and the dishes/utensils had visible, dried on food particals on them. The staff they did have was nice, but they were clearly lacking. Please choose elsewhere until they get thier issues remidied.
We stay at quite a few hotels due to kids travel sports and are not very picky. We look for cleanliness and (hopefully) free breakfast. However, I would not stay here again. The room was dirty; ground in dirt and just gross. The TV, most of the lights and the room phone did not work and were told they could not fix them. We had only 1 bath towel and no-one available to get more. We booked a kitchenette and the dishes/utensils had visible, dried on food particals on them. The staff they did have was nice, but they were clearly lacking. Please choose elsewhere until they get thier issues remidied.
4
Kamran
Nov 16, 2024
·
Stayed 1 night
Room carpet was dirty and sticky. The coffee maker didn’t work. The night stand light did not work. There were no pen and note pad in the room. The lights were very dim. Whit paint on the walls were dirty and old. Refrigerator’s compressor was making load annoying nose any time it started woking all night. It was totally not expected from Hyatt brand!
Room carpet was dirty and sticky. The coffee maker didn’t work. The night stand light did not work. There were no pen and note pad in the room. The lights were very dim. Whit paint on the walls were dirty and old. Refrigerator’s compressor was making load annoying nose any time it started woking all night. It was totally not expected from Hyatt brand!
8
See
Aug 5, 2025
·
Stayed 2 nights
We got there right at check in and the room wasn’t ready. Had to come back in an hour. Then when we finally got our room. We had dirty diapers in the corner of one of the rooms. Why would you even throw diapers over there? Other than those two problems, the place was nice.
We got there right at check in and the room wasn’t ready. Had to come back in an hour. Then when we finally got our room. We had dirty diapers in the corner of one of the rooms. Why would you even throw diapers over there? Other than those two problems, the place was nice.
6
Mukesh
Jun 11, 2024
·
Stayed 1 night
Carpet was dirty .
Carpet was dirty .
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AI-generated summary based on recent guest reviews
Rooms
Suites are spacious with useful kitchenettes, but furnishings and décor are often dated. Guests also mention noise from halls or elevators, weak Wi‑Fi, and various maintenance issues such as malfunctioning TVs, leaks, loud refrigerators, and intermittent hot water.
Related guest reviews
8
EDWIN
Sep 2, 2025
·
Stayed 2 nights
The internet was very weak in the room and kept going out when using it. Had to go to lobby area to get a good reception.
The internet was very weak in the room and kept going out when using it. Had to go to lobby area to get a good reception.
8
Kim
May 16, 2025
·
Stayed 1 night
The seem to be a little outdated and the tv didn’t work , it was worth the price .
The seem to be a little outdated and the tv didn’t work , it was worth the price .
8
Antonia
Sep 29, 2025
·
Stayed 4 nights
I cannot say enough about the staff!! They were beyond amazing and accommodating - each and everyone! The area is safe, parking was easy and free, the free breakfast was delicious and the ladies running that area were wonderful. The lobby and common area looked renovated, clean and fresh. I only wish the actual hotel rooms looked and felt the same. The room we were in was outdated - especially the lighting and carpeting. I wish the room would've had a luggage rack, laundry bags, a bathroom exhaust fan, a full length mirror, a more comfy bed and a TV that swivels between the bed and the couch. Our overall experience was great and we'd definitely return if/when the hotel rooms get an update.
I cannot say enough about the staff!! They were beyond amazing and accommodating - each and everyone! The area is safe, parking was easy and free, the free breakfast was delicious and the ladies running that area were wonderful. The lobby and common area looked renovated, clean and fresh. I only wish the actual hotel rooms looked and felt the same. The room we were in was outdated - especially the lighting and carpeting. I wish the room would've had a luggage rack, laundry bags, a bathroom exhaust fan, a full length mirror, a more comfy bed and a TV that swivels between the bed and the couch. Our overall experience was great and we'd definitely return if/when the hotel rooms get an update.
6
Corynne
Oct 6, 2024
·
Stayed 2 nights
The bathroom sounded like a constant wind tunnel. Very loud. It sounded like the fan was on but we didn’t see a switch to turn it off. We had to keep the door closed. Also, the internet was awful. The TV would go in and out and I wasn’t able to get much work done either because of this. Not sure if I will visit this location again.
The bathroom sounded like a constant wind tunnel. Very loud. It sounded like the fan was on but we didn’t see a switch to turn it off. We had to keep the door closed. Also, the internet was awful. The TV would go in and out and I wasn’t able to get much work done either because of this. Not sure if I will visit this location again.
4
Steve
Oct 11, 2024
·
Stayed 3 nights
I was disappointed. I have stayed at a lot of rooms in the same price range and this was, sub-par. There was a lot of noise. The rooms weren’t clean. There was visible wear. It needs a facelift and soundproofing.
I was disappointed. I have stayed at a lot of rooms in the same price range and this was, sub-par. There was a lot of noise. The rooms weren’t clean. There was visible wear. It needs a facelift and soundproofing.
6
Renette
Jul 1, 2024
·
Stayed 3 nights
Water pressure and temp in shower is excellent. Loved having an oven and stovetop and 2-bedroom suite. The refrigerator made loud noises that woke us up at night and the toilet also kept running. The hallway carpets on the 1st floor are badly stained and look gross. They need to be properly cleaned or replaced. Staff was very friendly. Breakfast options were ok and the coffee was decent.
Water pressure and temp in shower is excellent. Loved having an oven and stovetop and 2-bedroom suite. The refrigerator made loud noises that woke us up at night and the toilet also kept running. The hallway carpets on the 1st floor are badly stained and look gross. They need to be properly cleaned or replaced. Staff was very friendly. Breakfast options were ok and the coffee was decent.
6
Marcelo
Oct 21, 2025
·
Stayed 5 nights
The hotel is well located, and the service was excellent. However, on the second night of our stay, a leak started, dripping water like a waterfall right above the bed and into the bathroom. We requested a room change, but the manager refused, stating that there was no availability.
The hotel is well located, and the service was excellent. However, on the second night of our stay, a leak started, dripping water like a waterfall right above the bed and into the bathroom. We requested a room change, but the manager refused, stating that there was no availability.
6
Socorro
Feb 15, 2025
·
Stayed 1 night
Great location but beware! If you have a room anywhere close to the elevators, you will not have a good nights sleep at all. Noise was unbearable and a constant slamming noise was heard all night. So just try to avoid a room by the elevators or parking entrance at all costs.
Great location but beware! If you have a room anywhere close to the elevators, you will not have a good nights sleep at all. Noise was unbearable and a constant slamming noise was heard all night. So just try to avoid a room by the elevators or parking entrance at all costs.
6
Patrick
May 18, 2025
·
Stayed 2 nights
All the staff were very friendly and helpful. Light fixture in room was missing a cover and had exposed wires. No TV/Cable working. Very loud. Could hear people in other rooms and from outside. Made hard to sleep at times.
All the staff were very friendly and helpful. Light fixture in room was missing a cover and had exposed wires. No TV/Cable working. Very loud. Could hear people in other rooms and from outside. Made hard to sleep at times.
6
Joseph
Dec 2, 2025
·
Stayed 4 nights
It was not bad - but the facility could use a little love. No accessible wall outlets - they had been covered up? Hot water was scarce. Night stands were turned a way for them not to be useable. Asked for a plunger - was told there was only one and it was in use. Bed and pillows were not great. But everyone was friendly - so it's hard to really get mad about it. It did the trick.
It was not bad - but the facility could use a little love. No accessible wall outlets - they had been covered up? Hot water was scarce. Night stands were turned a way for them not to be useable. Asked for a plunger - was told there was only one and it was in use. Bed and pillows were not great. But everyone was friendly - so it's hard to really get mad about it. It did the trick.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as warm, helpful, and accommodating. However, responsiveness and management follow-through can be uneven, with reports of slow or missed housekeeping, unresolved issues, and poor handling of complaints or noise.
Related guest reviews
10
Ina
Oct 9, 2023
·
Stayed 5 nights
Awesome staff. They were kind, attentive and extremely helpful. Made me want to stay longer. I highly recommend this hotel to everyone!!!!
Awesome staff. They were kind, attentive and extremely helpful. Made me want to stay longer. I highly recommend this hotel to everyone!!!!
6
Elizabeth
Jan 2, 2025
·
Stayed 4 nights
We’ve stayed at this Hyatt before and really like the location. We have kids so we like the full sized refrigerator and kitchenette. There’s a lot of parking and breakfast is served everyday but basic continental options. The pool and hot tub is very small goes to about 4ft. The staff was not very attentive. The younger guy at check out never disclosed how much the deposit was which wasn’t an issue but they have no customer service skills. He didn’t let us know the pool or breakfast hours. I also requested for a roll away crib for a 4 night stay and they said they didn’t have any available upon check in. I had to ask 3 days in a row because they kept forgetting and finally on the 3rd night they brought one to the room. The room also was decently cleaned but you could tell just a quick wipe down. Fridge was still sticky and there were candy wrappers and peanuts under the couch and scattered around the room. We had to ask housekeeping to do a quick vacuum for us because I have a 1 year old walking around everywhere. The hotel itself was fine but sometimes it’s the staff that makes the difference. I wouldn’t book here a 3rd time.
We’ve stayed at this Hyatt before and really like the location. We have kids so we like the full sized refrigerator and kitchenette. There’s a lot of parking and breakfast is served everyday but basic continental options. The pool and hot tub is very small goes to about 4ft. The staff was not very attentive. The younger guy at check out never disclosed how much the deposit was which wasn’t an issue but they have no customer service skills. He didn’t let us know the pool or breakfast hours. I also requested for a roll away crib for a 4 night stay and they said they didn’t have any available upon check in. I had to ask 3 days in a row because they kept forgetting and finally on the 3rd night they brought one to the room. The room also was decently cleaned but you could tell just a quick wipe down. Fridge was still sticky and there were candy wrappers and peanuts under the couch and scattered around the room. We had to ask housekeeping to do a quick vacuum for us because I have a 1 year old walking around everywhere. The hotel itself was fine but sometimes it’s the staff that makes the difference. I wouldn’t book here a 3rd time.
4
Jason
Dec 3, 2024
·
Stayed 14 nights
Terrible cleaning service. Manager and staff notified and nothing got done. Room missed cleaning x2. Would never go back to this hotel
Terrible cleaning service. Manager and staff notified and nothing got done. Room missed cleaning x2. Would never go back to this hotel
2
Cinda
Aug 25, 2025
·
Stayed 2 nights
On August 23, 2025, someone entered my room without my permission. This was a clear breach of my privacy and security, leaving me and my family feeling unsafe and extremely uncomfortable. I immediately reported the matter to your staff and the General Manager. Unfortunately, the response I received from the general manager was dismissive and unprofessional. He appeared unconcerned about the seriousness of the situation and acted as though we were not being truthful. The general manager stated that he reviewed the security cameras but claimed he could not see the individual who entered my room. Rather than addressing the matter further, he left the building for the day, leaving his staff member to manage the situation. She was unprepared and unable to provide adequate assistance in handling this serious security issue. Given the severity of this breach, I also contacted the Schaumburg Police Department and filed an official report for my family’s safety and protection. The following morning, I attempted to follow up with the general manager, but he did not report to work. As a result, the matter remains unresolved, and I am deeply concerned about both the security of your property and the lack of accountability demonstrated by management.
On August 23, 2025, someone entered my room without my permission. This was a clear breach of my privacy and security, leaving me and my family feeling unsafe and extremely uncomfortable. I immediately reported the matter to your staff and the General Manager. Unfortunately, the response I received from the general manager was dismissive and unprofessional. He appeared unconcerned about the seriousness of the situation and acted as though we were not being truthful. The general manager stated that he reviewed the security cameras but claimed he could not see the individual who entered my room. Rather than addressing the matter further, he left the building for the day, leaving his staff member to manage the situation. She was unprepared and unable to provide adequate assistance in handling this serious security issue. Given the severity of this breach, I also contacted the Schaumburg Police Department and filed an official report for my family’s safety and protection. The following morning, I attempted to follow up with the general manager, but he did not report to work. As a result, the matter remains unresolved, and I am deeply concerned about both the security of your property and the lack of accountability demonstrated by management.
10
Ivon
Sep 14, 2025
·
Stayed 1 night
Friendly customer service at all times in all areas
Friendly customer service at all times in all areas
10
Tonya
Oct 27, 2025
·
Stayed 1 night
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
10
Hope
Apr 9, 2024
·
Stayed 3 nights
From the moment I walked in, the staff treated me like family. They made me feel so welcomed and safe.
From the moment I walked in, the staff treated me like family. They made me feel so welcomed and safe.
10
Renee Joanna
Sep 22, 2025
·
Stayed 4 nights
ALL staff were very friendly and helpful. Everyone at the check in/out desk were especially helpful. The custodian was very kind. Alice at the breakfast lounge was fun to converse with. It’s close by so many restaurants and a walkable distance to a large Korean grocery store and WoodfieldMall. The bed needs updating. It was kinda sunken in the middle. I'd definitely book it here again when I'm in Illinois again.
ALL staff were very friendly and helpful. Everyone at the check in/out desk were especially helpful. The custodian was very kind. Alice at the breakfast lounge was fun to converse with. It’s close by so many restaurants and a walkable distance to a large Korean grocery store and WoodfieldMall. The bed needs updating. It was kinda sunken in the middle. I'd definitely book it here again when I'm in Illinois again.
2
Prashant
Apr 4, 2025
·
Stayed 3 nights
Terrible place. We booked a 1 bedroom and they gave us a studio. When we argued that this is not right the desk clerk blamed hotels.com saying they are messing up the online reservation. Hyatt is not responsible for this mistake. They told us that either you stay in this studio for the 4 days we booked else they will cancel the reservation. We reached at like midnight and with 2 ladies could not go anywhere else in middle of night so had to stay there. The service was terrible, room was dirty, everything was outdated, front desk was rude and inconsiderate at all times, breakfast was below average, bed was stinking mattress etc. Miserable place. Please do not book here again was our conclusion.
Terrible place. We booked a 1 bedroom and they gave us a studio. When we argued that this is not right the desk clerk blamed hotels.com saying they are messing up the online reservation. Hyatt is not responsible for this mistake. They told us that either you stay in this studio for the 4 days we booked else they will cancel the reservation. We reached at like midnight and with 2 ladies could not go anywhere else in middle of night so had to stay there. The service was terrible, room was dirty, everything was outdated, front desk was rude and inconsiderate at all times, breakfast was below average, bed was stinking mattress etc. Miserable place. Please do not book here again was our conclusion.
2
Jamshid
Nov 12, 2024
·
Stayed 2 nights
The front desk person was anything but friendly. On arrival , while settling in for the evening to our room, the building fire alarm goes off and after all the fire trucks and firemen were clearing out , there was no direction from hotel personnel that iir was safe to go back in, we were NOT invited back in. Instead we had to speak amongst ourselves about safety of going back to our rooms. This hotel’s management should get ZERO stars. When we brought this subject up with front desk staff, not even an apology from them. do NOT stay here.
The front desk person was anything but friendly. On arrival , while settling in for the evening to our room, the building fire alarm goes off and after all the fire trucks and firemen were clearing out , there was no direction from hotel personnel that iir was safe to go back in, we were NOT invited back in. Instead we had to speak amongst ourselves about safety of going back to our rooms. This hotel’s management should get ZERO stars. When we brought this subject up with front desk staff, not even an apology from them. do NOT stay here.
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AI-generated summary based on recent guest reviews
Location
Convenient Schaumburg location near Woodfield Mall, restaurants, and major roads; many felt the area was safe and practical for getting around. A good suburban base for shopping and trips into Chicago.
Related guest reviews
8
Juan C
Mar 11, 2023
·
Stayed 4 nights
Good location, close to freeway, walkable, friendly crew
Good location, close to freeway, walkable, friendly crew
8
HARISH
Jun 18, 2024
·
Stayed 9 nights
Nice location, nearby most of it.
Nice location, nearby most of it.
10
Melissa
Mar 14, 2025
·
Stayed 5 nights
Perfect for our family who flew in from LA. Close to the mall and eating locations.
Perfect for our family who flew in from LA. Close to the mall and eating locations.
10
Andrew
May 12, 2025
·
Stayed 1 night
This was a really nice Hotel in a quiet area! But there was plenty to do and eat in the area!
This was a really nice Hotel in a quiet area! But there was plenty to do and eat in the area!
8
Tom
Jun 24, 2024
·
Stayed 1 night
We were pleasantly surprised with the kitchenette in the room. A spacious shower was nice. Many restaurants in the area and easy access from the interstate.
We were pleasantly surprised with the kitchenette in the room. A spacious shower was nice. Many restaurants in the area and easy access from the interstate.
8
Mary
Oct 13, 2024
·
Stayed 1 night
Hotel was very close to highway. It only took 1 hour to drive into Chicago. Lots of shopping and dinning near the hotel
Hotel was very close to highway. It only took 1 hour to drive into Chicago. Lots of shopping and dinning near the hotel
8
Naoya
Mar 4, 2025
·
Stayed 1 night
Good location. Spacious room and good service
Good location. Spacious room and good service
10
Renee Joanna
Sep 22, 2025
·
Stayed 4 nights
ALL staff were very friendly and helpful. Everyone at the check in/out desk were especially helpful. The custodian was very kind. Alice at the breakfast lounge was fun to converse with. It’s close by so many restaurants and a walkable distance to a large Korean grocery store and WoodfieldMall. The bed needs updating. It was kinda sunken in the middle. I'd definitely book it here again when I'm in Illinois again.
ALL staff were very friendly and helpful. Everyone at the check in/out desk were especially helpful. The custodian was very kind. Alice at the breakfast lounge was fun to converse with. It’s close by so many restaurants and a walkable distance to a large Korean grocery store and WoodfieldMall. The bed needs updating. It was kinda sunken in the middle. I'd definitely book it here again when I'm in Illinois again.
10
Pang
Jan 20, 2025
·
Stayed 1 night
Great stay. Nice big rooms. Close to Woodfield mall and lots of food around the area.
Great stay. Nice big rooms. Close to Woodfield mall and lots of food around the area.
10
Evans
Mar 20, 2025
·
Stayed 2 nights
it is an accessible and convenient property.
it is an accessible and convenient property.
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from appreciated hot options and an omelet station to basic selections that sometimes run out or feel limited, with occasional slow service. The bar is often closed, reducing on-site dining choices.
Related guest reviews
10
Jeanne
Jan 5, 2024
·
Stayed 1 night
Excellent breakfast buffet!
Excellent breakfast buffet!
8
Pete
Jun 16, 2024
·
Stayed 5 nights
Very good breakfast Good rooms Amazing staff !
Very good breakfast Good rooms Amazing staff !
2
James
Feb 17, 2025
·
Stayed 2 nights
Don't believe what you read. Check in was 3 yet at 6 we barely had an uncleaned room to go to. Hotel said had a bar it didn't. Hotel supposed to have a nice breakfast both days they was out of food by 8am. The hotel ruin my Valentine's Day plans. Not even an apology no compensation no upgrades
Don't believe what you read. Check in was 3 yet at 6 we barely had an uncleaned room to go to. Hotel said had a bar it didn't. Hotel supposed to have a nice breakfast both days they was out of food by 8am. The hotel ruin my Valentine's Day plans. Not even an apology no compensation no upgrades
10
Micheal
May 1, 2023
·
Stayed 1 night
A really great place to stay in Schaumburg. The room was clean and quiet, took almost no time at all to check in, and the breakfast was top tier. I've decided this will be my go-to place when I visit or shop in Schaumburg.
A really great place to stay in Schaumburg. The room was clean and quiet, took almost no time at all to check in, and the breakfast was top tier. I've decided this will be my go-to place when I visit or shop in Schaumburg.
10
Tonya
Oct 27, 2025
·
Stayed 1 night
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
Fresh fruit. Oatmeal. Nuts. Yoquart and freshly made omelette. Clean room. Excellent customer service. Great check in. Hot coffee in the Lobby all day.
2
Sanjeev
Oct 31, 2025
·
Stayed 1 night
Hi, I just wanted to share some feedback about my recent stay. Unfortunately, my experience wasn’t great, the shower in my room wasn’t handled properly, and it made the whole experience uncomfortable. Also, the food service was quite disappointing. There weren’t many options available, and the service was very slow. For example, at the waffle station, it took more than 15 minutes just to get one item, which was quite frustrating. Overall, I didn’t really enjoy the stay due to these issues. I hope the management can take this as constructive feedback and make improvements for future guests.
Hi, I just wanted to share some feedback about my recent stay. Unfortunately, my experience wasn’t great, the shower in my room wasn’t handled properly, and it made the whole experience uncomfortable. Also, the food service was quite disappointing. There weren’t many options available, and the service was very slow. For example, at the waffle station, it took more than 15 minutes just to get one item, which was quite frustrating. Overall, I didn’t really enjoy the stay due to these issues. I hope the management can take this as constructive feedback and make improvements for future guests.
8
Juan
Feb 24, 2025
·
Stayed 2 nights
This location was great and staff was very accomadating however the breakfast could have been much better as the options were general (scrambled eggs, Sausage, diced potatoes and thin sliced of french toast). No syrup?
This location was great and staff was very accomadating however the breakfast could have been much better as the options were general (scrambled eggs, Sausage, diced potatoes and thin sliced of french toast). No syrup?
10
Kayla
Jun 19, 2023
·
Stayed 3 nights
Hyatt house was an incredible stay, the staff was super friendly and went above & beyond to ensure we were taken care of. The breakfast was a great treat with a wide selection for even the pickiest eaters. Rooms were clean, cozy and the “kitchen” was definitely a huge bonus.
Hyatt house was an incredible stay, the staff was super friendly and went above & beyond to ensure we were taken care of. The breakfast was a great treat with a wide selection for even the pickiest eaters. Rooms were clean, cozy and the “kitchen” was definitely a huge bonus.
6
Martina
Oct 13, 2024
·
Stayed 3 nights
The internet service was horrible. The bar was closed down. The advertisement showed a bar and the bar was not open. I came up there to relax for my 50th birthday all the way from Ohio.
The internet service was horrible. The bar was closed down. The advertisement showed a bar and the bar was not open. I came up there to relax for my 50th birthday all the way from Ohio.
6
Suzanne
Nov 24, 2024
·
Stayed 6 nights
The breakfast primarily consisted of eggs, with no cheese or variety. If you arrive late, there's often nothing left. During my 6-night stay, the soap was never refilled. Additionally, room service took the used towels but didn't replace them.
The breakfast primarily consisted of eggs, with no cheese or variety. If you arrive late, there's often nothing left. During my 6-night stay, the soap was never refilled. Additionally, room service took the used towels but didn't replace them.
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AI-generated summary based on recent guest reviews
6
Scott
last week
·
Stayed 9 nights
Outdated but going through remodel this year. Saleem very helpful Andrew that's another story but all staff very friendly from front desk to maids to cooks
Outdated but going through remodel this year. Saleem very helpful Andrew that's another story but all staff very friendly from front desk to maids to cooks
6
DeAnna
4 weeks ago
·
Stayed 4 nights
It was a little bit of a struggle to get housekeeping to come in and take our dirty towels and bring new ones, we literally didn't expect anything more than that since we showered daily and cleaned up after ourselves. The place needed better upkeep. But, it wasn't horrible and we made due with the amount of time spent there. I do want to say the breakfast area was clean and I don't know the lady's name that made the omelets, but she was best. She was very nice and did her job well and more than the bare minimum expected of her.
It was a little bit of a struggle to get housekeeping to come in and take our dirty towels and bring new ones, we literally didn't expect anything more than that since we showered daily and cleaned up after ourselves. The place needed better upkeep. But, it wasn't horrible and we made due with the amount of time spent there. I do want to say the breakfast area was clean and I don't know the lady's name that made the omelets, but she was best. She was very nice and did her job well and more than the bare minimum expected of her.
8
Joseph
5 weeks ago
·
Stayed 4 nights
Super great staff and breakfast is awesome. Older property but great space and stay on business
Super great staff and breakfast is awesome. Older property but great space and stay on business
8
Delisha
5 weeks ago
·
Stayed 1 night
The room was clean and breakfast was great. The only problem was they didn’t read accommodations I asked for until I made it to the hotel which at that point was to late
The room was clean and breakfast was great. The only problem was they didn’t read accommodations I asked for until I made it to the hotel which at that point was to late
10
Yuanyue
Jul 26, 2026
·
Stayed 3 nights
I had a wonderful experience here
I had a wonderful experience here
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Hyatt House Chicago Schaumburg
Is parking available at the property?
Free self-parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Are pets allowed at the hotel?
Pets are allowed at the property with a maximum fee of $75 per accommodation per week, plus a one-time cleaning fee of $100. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and guests are encouraged to contact the property for detailed information.
What is the location of the hotel in relation to key landmarks?
The hotel is located in Schaumburg, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. It is approximately 1.4 miles from LEGOLAND® Discovery Center and 3.2 miles from Harper College.
Does the hotel have a swimming pool?
Yes, the property features an indoor swimming pool. The operational hours are not specified, and guests may inquire about seasonal availability.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs, and guests are encouraged to request this information in advance for confirmation.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 227.9699868759155USD
- 2026-09-20: 131.9799934196472USD
- 2026-09-21: 166.97000356292725USD
- 2026-09-22: 286.2000063568115USD
- 2026-09-23: 270.7326949264526USD
- 2026-09-24: 280.8000105331421USD
- 2026-09-25: 256.84523481903074USD
- 2026-09-26: NO DATA
- 2026-09-27: 137.16000251770018USD
- 2026-09-28: 138.23999467620848USD
- 2026-09-29: 136.0800016014099USD
- 2026-09-30: 131.75999793624877USD
- 2026-10-01: 130.56119770736694USD
- 2026-10-02: 138.77999951324463USD
- 2026-10-03: 138.77999951324463USD
- 2026-10-04: 130.56119770736694USD
- 2026-10-05: 130.56119770736694USD
- 2026-10-06: 130.56119770736694USD
- 2026-10-07: 130.56119770736694USD
- 2026-10-08: 130.56119770736694USD
- 2026-10-09: 138.77999951324463USD
- 2026-10-10: 138.77999951324463USD
- 2026-10-11: 138.77999951324463USD
- 2026-10-12: 148.03560885467527USD
- 2026-10-13: 148.03560885467527USD
- 2026-10-14: 149.06160052947996USD
- 2026-10-15: 232.96999728088377USD
- 2026-10-16: 243.6479930252075USD
- 2026-10-17: 232.34040033416747USD
- 2026-10-18: 136.6290357116699USD
- 2026-10-19: 125.42039719924927USD
- 2026-10-20: 156.2652090057373USD
- 2026-10-21: 156.2652090057373USD
- 2026-10-22: 156.2652090057373USD
- 2026-10-23: 156.2652090057373USD
- 2026-10-24: 156.2652090057373USD
- 2026-10-25: 134.67600654067994USD
- 2026-10-26: 134.67600654067994USD
- 2026-10-27: 148.03560885467527USD
- 2026-10-28: 148.03560885467527USD
- 2026-10-29: 134.67600654067994USD
- 2026-10-30: 156.2652090057373USD
- 2026-10-31: 156.2652090057373USD
- 2026-11-01: 134.67600654067994USD
- 2026-11-02: 134.67600654067994USD
- 2026-11-03: 148.03560885467527USD
- 2026-11-04: 148.03560885467527USD
- 2026-11-05: 143.32654072494506USD
- 2026-11-06: 253.9296115570068USD
- 2026-11-07: 405.8686163879394USD
- 2026-11-08: 135.51840007400511USD
- 2026-11-09: 123.3684050918579USD
- 2026-11-10: 121.30560588150024USD
- 2026-11-11: 121.30560588150024USD
- 2026-11-12: 118.22760458374023USD
- 2026-11-13: 130.56119770736694USD
- 2026-11-14: 130.56119770736694USD
- 2026-11-15: 118.22760458374023USD
- 2026-11-16: 118.22760458374023USD
- 2026-11-17: 121.30560588150024USD
- 2026-11-18: 121.30560588150024USD
- 2026-11-19: 118.22760458374023USD
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150 per accommodation, per night
Cleaning deposit: USD 250.00 per stay
Cleaning deposit: USD 250.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet deposit: USD 75 per week
- Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Services
Business Center
Dry Cleaning
Banquet Facilities
ATM / Cash Machine
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Activities
Swimming pool
Pool Indoor
Pool (Indoor)
Outdoor Furniture
Fitness Center (nearby)
General
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi