MainStay Suites Joliet I-55
$84
/ night
Avg. for November
Prices for MainStay Suites Joliet I-55
Select dates to see prices and availability
$84
/ night
Avg. for November
Monthly average prices
Nightly prices at MainStay Suites Joliet I-55 average $71 in December, the cheapest month, and $118 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $73 |
| February | $77 |
| March | $84 |
| April | $87 |
| May | $94 |
| June | $103 |
| July | $118 |
| August | $102 |
| September | $102 |
| October | $89 |
| November | $84 |
| December | $71 |
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Nov · $84
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Most expensive: July (~$118)
Cheapest: December (~$71)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access and a fireplace in the lobby.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Location
Located in Joliet, MainStay Suites Joliet I-55 is in the entertainment district, within a 5-minute drive of Westfield Louis Joliet Shopping Mall and Cinemark Louis Joliet Mall. This hotel is 12.1 mi (19.4 km) from Route 66 Raceway and 1.9 mi (3.1 km) from Mistwood Golf Club.
What's nearby
Westfield Louis Joliet Shopping Mall(0.6 miles)
Cinemark Louis Joliet Mall(0.9 miles)
Mistwood Golf Club(1.9 miles)
Vintage Harvest Park(2.7 miles)
Renwick Community Park(2.9 miles)
Ft. Beggs Trail Park(2.9 miles)
Streams Recreation Center Park(3 miles)
Riverview Park(2.6 miles)
Electric Park(3.2 miles)
Wedgewood Golf Course(3.3 miles)
Hidden River Park(3.3 miles)
Settlers Park(3.6 miles)
Creekside North Park(4.3 miles)
Mather Woods Park(4.4 miles)
Hampton Glen(4.5 miles)
Chicago, IL (DPA-Dupage)(37.2 miles)
Chicago Midway Airport (MDW)(31.9 miles)
Chicago O'Hare Intl. Airport (ORD)(40.4 miles)
Parking
Hot Tub / Jacuzzi
Swimming pool
Pool Indoor
Non-Smoking Rooms
Outdoor heated pool
Location
3235 Norman Avenue, Joliet, Illinois, United States of America
Westfield Louis Joliet Shopping Mall (0.6 miles)
Cinemark Louis Joliet Mall (0.9 miles)
Mistwood Golf Club (1.9 miles)
Vintage Harvest Park (2.7 miles)
Renwick Community Park (2.9 miles)
Ft. Beggs Trail Park (2.9 miles)
Room options
6
Suite, 1 Queen Bed, Accessible (Efficiency)
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
5
Suite, 1 King Bed with Sofa Bed (Efficiency, Upgrade)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
2
Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
3
Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
7
Suite, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Refrigerator
3
Suite, 1 Queen Bed with Sofa Bed (Efficiency, Upgrade)
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews of MainStay Suites Joliet I-55
7.5
Good
Based on 703 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At MainStay Suites Joliet I-55, guests frequently praise the friendly, accommodating staff and the spacious rooms with kitchenettes, but many report inconsistent cleanliness, with stained linens, odors, and worn finishes showing the property needs more thorough upkeep.
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What guests think
At MainStay Suites Joliet I-55, guests frequently praise the friendly, accommodating staff and the spacious rooms with kitchenettes, but many report inconsistent cleanliness, with stained linens, odors, and worn finishes showing the property needs more thorough upkeep.
Pools and the hot tub are a recurring sore spot, with frequent closures, cold or green water, and reports of slimy residue, though a few guests found the pool warm and enjoyable. Rooms vary: some are comfortable and quiet, but others suffer from maintenance issues like faulty locks and AC, uneven floors, broken outlets or elevators, and occasional noise or odors in halls. Expect a budget stay with helpful staff, variable upkeep, and amenities that may not always be available.
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AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub conditions are frequently problematic—closures, cold or green water, and dirty residue are common—and some report elevator or ice machine issues. A few guests enjoyed the warm pool, but availability is unreliable.
Related guest reviews
8
Jennifer
Aug 3, 2025
·
Stayed 4 nights
Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.
Rooms were very clean and newly renovated. No breakfast but we had a kitchen. Pool and hot tub not working. Basic workout room was nice. Coffee and tea in the morning.
10
Ashley
Apr 6, 2025
·
Stayed 2 nights
Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.
Guy who checked me In was amazing! Explained to me the hot tub had a film on it but they didn’t want guests to be worried so they were putting an out of order sign on it but said I could still use it. The next day I was told by 2 different people to get out and I explained what was said to me but they still insisted so I got out. Pool was so nice and warm though so it worked out.
6
Robert
Jan 21, 2023
·
Stayed 1 night
We booked this due to the pool and hot tub amenities. Both were closed due to construction during our visit. No offer to lower the rate
We booked this due to the pool and hot tub amenities. Both were closed due to construction during our visit. No offer to lower the rate
4
Suzanne
Aug 10, 2025
·
Stayed 1 night
Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
Check-in process was slow, but grateful for early check-in. Pool was closed which ruined our plans for the evening. Room was dirty and needs updates. Outlets and tv didn’t work. Bathroom door and fan were extremely loud.
4
Marissa
Sep 2, 2025
·
Stayed 2 nights
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
2
david
Aug 5, 2025
·
Stayed 1 night
Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
6
Crystal
Mar 21, 2023
·
Stayed 1 night
The pool looked filthy the jacuzzi had dirt bubbles we turned around so fast other than that the room was clean
The pool looked filthy the jacuzzi had dirt bubbles we turned around so fast other than that the room was clean
10
Kathleen
Mar 29, 2024
·
Stayed 3 nights
Very nice stay. Room was excellent! Super pool and hot tub area. Will be staying here again in the future!
Very nice stay. Room was excellent! Super pool and hot tub area. Will be staying here again in the future!
4
Natalie
Jun 21, 2025
·
Stayed 2 nights
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
2
Tamara
Sep 2, 2025
·
Stayed 1 night
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is highly inconsistent: multiple reviews cite dirty rooms, odors, stained or hairy linens, and poorly maintained bathrooms. Some guests found rooms clean, but housekeeping quality varies.
Related guest reviews
4
Asminda
Apr 21, 2025
·
Stayed 2 nights
The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.
The doors were dirty, like poop dirty, stains that can be cleaned. Stains in the shower, in the ceilings, stains in the bed spreads. The customer service was good. But some of the staff didn't even speak. No pool, when online it said it had it. It was closed for cleaning. The overall feel was that it was an older building. There was also ants like crazy.
2
Amanda
Oct 19, 2025
·
Stayed 4 nights
This was honestly the grossest hotel I’ve ever stayed in. The staff was mostly nice except one woman upon check-in. The rooms and common spaces were filthy. Our room smelled like mold and was covered in stains all over the carpet, drapes, pillow cases, and sheets. There were actual drops of blood on the comforter - not stains, but fresh blood. The toilet reeked of urine. Either the seal was broken or it is rarely cleaned. The closet floors were trashed with dirt and bits of food. It was truly disgusting. Please take the reviews for this hotel seriously and avoid it, it’s horrible.
This was honestly the grossest hotel I’ve ever stayed in. The staff was mostly nice except one woman upon check-in. The rooms and common spaces were filthy. Our room smelled like mold and was covered in stains all over the carpet, drapes, pillow cases, and sheets. There were actual drops of blood on the comforter - not stains, but fresh blood. The toilet reeked of urine. Either the seal was broken or it is rarely cleaned. The closet floors were trashed with dirt and bits of food. It was truly disgusting. Please take the reviews for this hotel seriously and avoid it, it’s horrible.
4
Margarita
Aug 20, 2025
·
Stayed 2 nights
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
The room was not cleaned and food on the floor and I had to sweep. The sheets had hair on the sheet and I had to replace all of sheet myself and clean.
4
Angela
Mar 8, 2024
·
Stayed 1 night
My first assigned room smelled like they took a large amount of bleach to attempt a cover up of pet urine smell. It also had a room across the hall with a squawking bird inside, so I requested a different room. Second room had uneven flooring, dirt and debris such as old socks, toiletries and dog food pellets on the bathroom floor under the sink, peeling paint in multiple places on the ceiling. I guess when you look for a budget-friendly room you get what you pay for.
My first assigned room smelled like they took a large amount of bleach to attempt a cover up of pet urine smell. It also had a room across the hall with a squawking bird inside, so I requested a different room. Second room had uneven flooring, dirt and debris such as old socks, toiletries and dog food pellets on the bathroom floor under the sink, peeling paint in multiple places on the ceiling. I guess when you look for a budget-friendly room you get what you pay for.
8
Lori
May 23, 2023
·
Stayed 1 night
We arrived early and got early check-in which was great! We went to our room and one of the beds had tobacco from a cigarette on top on the blanket. When we pulled the sheets back, there was stains all over the fitted sheet. We were given new sheets upon request. The hotel advertises that it serves breakfast; however, there was not much to choose from. However, the hotel was clean, quiet, and we slept well.
We arrived early and got early check-in which was great! We went to our room and one of the beds had tobacco from a cigarette on top on the blanket. When we pulled the sheets back, there was stains all over the fitted sheet. We were given new sheets upon request. The hotel advertises that it serves breakfast; however, there was not much to choose from. However, the hotel was clean, quiet, and we slept well.
6
Emily
Jun 17, 2025
·
Stayed 1 night
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
4
michael
Dec 31, 2023
·
Stayed 1 night
The bedding looked like it had not been washed. Dirt and HAIR on the fitted sheets. And on the comforter. The smoke detector needed a battery. They took care of the smoke detector. We had to replace the sheets. Did not feel comfortable in the bed.
The bedding looked like it had not been washed. Dirt and HAIR on the fitted sheets. And on the comforter. The smoke detector needed a battery. They took care of the smoke detector. We had to replace the sheets. Did not feel comfortable in the bed.
2
Quila
Sep 24, 2025
·
Stayed 2 nights
Room was disgusting
Room was disgusting
2
Linda
May 8, 2023
·
Stayed 1 night
We were on a trip cross country and this was our sixth and final hotel of the journey. Had never stayed at one of these hotels before and it was the only one of the 6 different ones that was bad. It was a Comfort Inn converted to a MainStay and it seemed the conversion was not complete? It was the first time ever (and I have traveled a lot over the years), that I had to ask for new sheets. When I started to get ready to get into bed, I saw three different kinds of hairs in the sheets and yellowish stains near the pillow area of the sheets. I was promptly given a new set when I called the front desk. The bathroom was not very clean and the uncarpeted floor of the entire room was not well swept and was sticky. The only lighting in the room is from two lamps - no overhead lighting and we had to turn on the microwave light to get any light in the kitchenette area. I will likely never stay in a Choice Hotels system in the future.
We were on a trip cross country and this was our sixth and final hotel of the journey. Had never stayed at one of these hotels before and it was the only one of the 6 different ones that was bad. It was a Comfort Inn converted to a MainStay and it seemed the conversion was not complete? It was the first time ever (and I have traveled a lot over the years), that I had to ask for new sheets. When I started to get ready to get into bed, I saw three different kinds of hairs in the sheets and yellowish stains near the pillow area of the sheets. I was promptly given a new set when I called the front desk. The bathroom was not very clean and the uncarpeted floor of the entire room was not well swept and was sticky. The only lighting in the room is from two lamps - no overhead lighting and we had to turn on the microwave light to get any light in the kitchenette area. I will likely never stay in a Choice Hotels system in the future.
2
Andy
Jun 10, 2023
·
Stayed 1 night
Very dirty and run down hotel room smelled like an ash tray. Elevator and halls filled with pot smoke. No functional smoke alarm in room constantly beeping. Bathroom exhaust fan broken and very noisy. Tv was broken in room.
Very dirty and run down hotel room smelled like an ash tray. Elevator and halls filled with pot smoke. No functional smoke alarm in room constantly beeping. Bathroom exhaust fan broken and very noisy. Tv was broken in room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with kitchenettes and comfortable beds for some, but many note maintenance problems such as weak AC, faulty locks, uneven floors, and nonworking outlets. Noise and hallway odors are occasionally mentioned.
Related guest reviews
6
Jenelle
Jun 16, 2024
·
Stayed 1 night
Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.
Very outdated and not functional. More extended stay not built for function. Full kitchen but no dresser. Bathrooms need updated and repainted.
8
Ashley
Oct 22, 2023
·
Stayed 1 night
Everything was okay until the heat/AC did not work but the front desk man fixed the issue. Also the room did not have much lightening. The facility and rooms were clean and I would stay again. Parking lot is very SMALL needs a bigger parking lot. I had to park in the other hotel parking lot.
Everything was okay until the heat/AC did not work but the front desk man fixed the issue. Also the room did not have much lightening. The facility and rooms were clean and I would stay again. Parking lot is very SMALL needs a bigger parking lot. I had to park in the other hotel parking lot.
6
Yancy
Jun 13, 2025
·
Stayed 1 night
It was okay. Water pressure in shower was bad. The toilet screeched every flush. The lock didn’t lock all the way. The blinds don’t cover the full window and they try to charge for a late check out
It was okay. Water pressure in shower was bad. The toilet screeched every flush. The lock didn’t lock all the way. The blinds don’t cover the full window and they try to charge for a late check out
6
Tracy
Jun 23, 2025
·
Stayed 3 nights
The air conditioner was blowing air, but it never cooled down. It was so hot. The hallways and reception area was also very hot. The toilet was loose on the floor so it would move around. Otherwise everything else was ok for the price.
The air conditioner was blowing air, but it never cooled down. It was so hot. The hallways and reception area was also very hot. The toilet was loose on the floor so it would move around. Otherwise everything else was ok for the price.
6
Kimberly
Apr 28, 2023
·
Stayed 1 night
I liked the cleanliness of the hotel interior and the room . I liked the kitchenette. The plugs in the room did not work well in trying to charge our cell phones and we could not connect to the WIFI to use our Bluetooth speakers.
I liked the cleanliness of the hotel interior and the room . I liked the kitchenette. The plugs in the room did not work well in trying to charge our cell phones and we could not connect to the WIFI to use our Bluetooth speakers.
6
Holly
Jun 17, 2024
·
Stayed 1 night
There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.
There was a butter knife holding up our shower rod, there was no console or dresser, just a wide open space. It was odd.
10
Sandra
Jun 9, 2025
·
Stayed 3 nights
Very comfortable and clean. Quick access to interstate. Mini kitchen in room.
Very comfortable and clean. Quick access to interstate. Mini kitchen in room.
6
Michele
May 19, 2024
·
Stayed 2 nights
Most the outlets in the walls and lamps did not work. So it was hard to plug in devices. One outlet was missing a cover, dangerous. Water was dripping on floor in bathroom from heat lamp fixture on ceiling. Curtains were stained, brown unknown substance. No usb outlets, out of date. No hangers in closet. No iron or ironing board. Tried to use the phone in the room to call the front desk. Phone did not work, phone jack was ripped out of the wall. Pool and pool water seemed dirty, does not seem to get proper cleaning. Room keys initially did not work, had to go to front desk to be fixed. Elevator had rough movements and made lots of noise, seemed like it was ready to break. Breakfast was only cereal, yogurt, toast, bagels, pancakes, sausage and eggs, not much of a varity. My stomach was upset after eating the breakfast. Room size was large. Nice microwave, dishwasher, stove top and fridge. Small TV and Tv position was hard to see fron couch.
Most the outlets in the walls and lamps did not work. So it was hard to plug in devices. One outlet was missing a cover, dangerous. Water was dripping on floor in bathroom from heat lamp fixture on ceiling. Curtains were stained, brown unknown substance. No usb outlets, out of date. No hangers in closet. No iron or ironing board. Tried to use the phone in the room to call the front desk. Phone did not work, phone jack was ripped out of the wall. Pool and pool water seemed dirty, does not seem to get proper cleaning. Room keys initially did not work, had to go to front desk to be fixed. Elevator had rough movements and made lots of noise, seemed like it was ready to break. Breakfast was only cereal, yogurt, toast, bagels, pancakes, sausage and eggs, not much of a varity. My stomach was upset after eating the breakfast. Room size was large. Nice microwave, dishwasher, stove top and fridge. Small TV and Tv position was hard to see fron couch.
4
Natalie
Jun 21, 2025
·
Stayed 2 nights
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
Ice machine never had ice. Only 1 on the property Room fridge didn’t close Elevator was sketchy and stopped in between floors like 10 times Hot tub was not hot at all Pretty bad stay if you ask me
6
Kevin
Dec 11, 2024
·
Stayed 7 nights
The hotel was decent. Our room 217 was uneven. The floor was warped. So were the cabinets, and it made the fridge crooked. When in the shower the ineven floor made you lean fwd. While showering. Tripped on the floor several times during the nighht. The hitel is sinking and should cost a lit less than what i paid. House keeping once a week or upon request.
The hotel was decent. Our room 217 was uneven. The floor was warped. So were the cabinets, and it made the fridge crooked. When in the shower the ineven floor made you lean fwd. While showering. Tripped on the floor several times during the nighht. The hitel is sinking and should cost a lit less than what i paid. House keeping once a week or upon request.
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AI-generated summary based on recent guest reviews
Service
Many guests praise friendly, accommodating front-desk staff. Others report rude interactions, slow or disorganized check-in, reservation or room-type issues, and limited response to towel or housekeeping requests.
Related guest reviews
10
Diane
Oct 7, 2025
·
Stayed 3 nights
Jenni and Michelle at the front desk were extremely accommodating to the special needs of my aunt. I am super grateful and will highly recommend this motel and would stay there again
Jenni and Michelle at the front desk were extremely accommodating to the special needs of my aunt. I am super grateful and will highly recommend this motel and would stay there again
2
Daniel
Sep 20, 2024
·
Stayed 1 night
When I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.
When I arrived at the property they did not have a room and could not fulfill my reservation. I contacted hotels.com and they contacted the property for me and thankfully provided a full refund. I am thankful for the help I received and how they advocated for me to process my refund.
10
Nazzie
Jun 19, 2024
·
Stayed 4 nights
The staff was great 😃👍
The staff was great 😃👍
2
Janette
May 29, 2024
·
Stayed 2 nights
Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.
Front desk employees are rude. On my previous stay months ago I was told by management if I arrive (flight) lands past midnight I do not have to get the room for the night before if I am checking in, in the middle of the night and will get a refund so I took that advice for my next stay. When I arrived at 2:30 am this past memorial weekend my flight landed at 1am a front staff was being rude and stating that is not their policy that I would have to come back at 8am to get a room (not sure the difference since it was just a few hours later). I arrived at 8am and the manager and the employee were there and the manager started acting rude and arrogant since he already knew what had happened by the time I got there. He was not being understanding as I was expressing my concerns and explaining what a previous manager told me. He said I can go stay somewhere else and he would cancel my reservation for having an “attitude” which it was not the case since they had the attitude when I approached the desk. I had to apologize to him and tell him I don’t want my reservation to cancel as I had slept in the car while I waited for 8am which he did not care. After I apologized he gave me my room keys and they gave me a dirty room that the shower head was broken and was throwing water all over the bathroom. I will never go back as I travel to Joliet often.
4
Amarnath
Oct 9, 2023
·
Stayed 1 night
Poor customer service, they dint give me 2queen beds room even though I booked and received reservation confirmation. But they gave 2queen beds for guests who arrived after me. Main reason they say is, I booked through third party app instead of their direct website. Their front desk and manager both did not even apologize instead they sounded careless and asked me talk to the customer care of third party app
Poor customer service, they dint give me 2queen beds room even though I booked and received reservation confirmation. But they gave 2queen beds for guests who arrived after me. Main reason they say is, I booked through third party app instead of their direct website. Their front desk and manager both did not even apologize instead they sounded careless and asked me talk to the customer care of third party app
10
Michael
May 16, 2025
·
Stayed 1 night
Amazing hotel, and staff!!! I will definitely be staying here again.😁
Amazing hotel, and staff!!! I will definitely be staying here again.😁
6
Thomas
Jun 19, 2024
·
Stayed 4 nights
No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.
No wake up calls twice..Breakfast poor quality.No room service for 4 days had to go down and get our new towels.Not acceptable.
2
Ashley
Sep 3, 2025
·
Stayed 10 nights
I stayed at this hotel from Aug 21–Aug 31, 2025, and it was by far the worst hotel experience I’ve ever had. • Room conditions: When I checked in, the toilet was broken, there was no screen in the window (a huge safety hazard), and the walls and curtains were filthy. The sink smelled like rotting food and there was even a mustard packet and cigar in it. The A/C leaked under the bed, and several outlets didn’t work. • Safety concerns: On six separate mornings, maintenance staff tried to enter our room while we were inside—even attempting to use a key! There was also an unannounced “city inspection” where four men entered our room unexpectedly. Across the 10 days, 24 different staff members came into our room. It was extremely unsettling, especially as a woman. • Noise & disturbances: Loud parties outside until 2:30 AM, guests screaming in the hallways, and housekeeping waking us up at 8 AM on checkout day despite a “Do Not Disturb” sign. • Unprofessional staff: When I called for towels, I was told “you can come get them” and hung up on. When I called to speak to the manager, the front desk admitted they “knew exactly” what I was talking about with staff entering rooms—so this seems to be a known issue. This stay was unsafe, unsanitary, and unacceptable, and I would not recommend this hotel to anyone.
I stayed at this hotel from Aug 21–Aug 31, 2025, and it was by far the worst hotel experience I’ve ever had. • Room conditions: When I checked in, the toilet was broken, there was no screen in the window (a huge safety hazard), and the walls and curtains were filthy. The sink smelled like rotting food and there was even a mustard packet and cigar in it. The A/C leaked under the bed, and several outlets didn’t work. • Safety concerns: On six separate mornings, maintenance staff tried to enter our room while we were inside—even attempting to use a key! There was also an unannounced “city inspection” where four men entered our room unexpectedly. Across the 10 days, 24 different staff members came into our room. It was extremely unsettling, especially as a woman. • Noise & disturbances: Loud parties outside until 2:30 AM, guests screaming in the hallways, and housekeeping waking us up at 8 AM on checkout day despite a “Do Not Disturb” sign. • Unprofessional staff: When I called for towels, I was told “you can come get them” and hung up on. When I called to speak to the manager, the front desk admitted they “knew exactly” what I was talking about with staff entering rooms—so this seems to be a known issue. This stay was unsafe, unsanitary, and unacceptable, and I would not recommend this hotel to anyone.
8
Karen
Dec 23, 2025
·
Stayed 1 night
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
10
Allison
Jul 15, 2025
·
Stayed 2 nights
This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!
This is definitely a value hotel, but I found the bed very comfortable and the amenities were nice. Fresh coffee in the lobby, very friendly and helpful staff. I really liked the full size fridge in the kitchenette, perfect for a family party weekend!
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AI-generated summary based on recent guest reviews
Location
Convenient for highway access and getting around the area, with several guests citing the interstate nearby. A few comments mention a questionable feel and not ideal for families.
Related guest reviews
2
Norma
Mar 15, 2025
·
Stayed 1 night
Not Family friendly... Absolutely do not recommend this place..Did not feel safe..Very shady scarry guests.. Don't stay here if you Have kids
Not Family friendly... Absolutely do not recommend this place..Did not feel safe..Very shady scarry guests.. Don't stay here if you Have kids
10
Sandra
Jun 9, 2025
·
Stayed 3 nights
Very comfortable and clean. Quick access to interstate. Mini kitchen in room.
Very comfortable and clean. Quick access to interstate. Mini kitchen in room.
10
RustyandMichelle
Apr 15, 2024
·
Stayed 3 nights
Room 319 smelt like fish and it needs a new sleeper sofa, the Hot tub was fabulous and the location was perfect for us
Room 319 smelt like fish and it needs a new sleeper sofa, the Hot tub was fabulous and the location was perfect for us
8
Karen
Dec 23, 2025
·
Stayed 1 night
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
The staff was wonderful! Jeni at the reception desk was very helpful and friendly! We really appreciated her! The room was a nice size and clean, but the paint on the walls and doors was falling off and the grout along the bathtub was black. Our door latch didn’t close unless we pulled up as hard as we could on the handle. Then it would latch and we could lock it. The location to where we needed to be was close and we liked that convenience.
6
Emily
Jun 17, 2025
·
Stayed 1 night
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
Nice rooms, fairly clean other than the floor was absolutely filthy. Somewhat questionable with location and patrons sitting on the floors in the halls. Overall it wasnt bad, we didnt have any problems at all. Would stay here again if ineeded to.
10
RUSLAN
May 24, 2024
·
Stayed 1 night
Calm and cozy. Friendly personal. Good location
Calm and cozy. Friendly personal. Good location
8
Rolando
Oct 17, 2023
·
Stayed 1 night
Nice place easy to get around.
Nice place easy to get around.
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AI-generated summary based on recent guest reviews
Dining
Breakfast ranges from good to very limited or unavailable, with reports of stale items and minimal selection. Coffee is available, but offerings are inconsistent day to day.
Related guest reviews
8
Elizabeth
Jun 15, 2024
·
Stayed 3 nights
We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!
We were in Joliet for 3 nights at the Old Canal Days in Lockport as an Art Vendor. This place had excellent guest reception, great breakfast, a pool and allowed my pet for a minimum fee of 10$. Wow it was a great stay! I woul give it 5 stars, but only one fork in the room and no wash cloths. Otherwise, I will still try to make my long trip stays a Main Stay!
4
Jennifer
May 9, 2023
·
Stayed 1 night
Poor breakfast. Not many complimentary toiletries in room, just shampoo. No conditioner or lotion
Poor breakfast. Not many complimentary toiletries in room, just shampoo. No conditioner or lotion
10
Maureen
Jun 19, 2023
·
Stayed 3 nights
Great breakfast every morning. Staff was very helpful. There was nothing bad I can say
Great breakfast every morning. Staff was very helpful. There was nothing bad I can say
4
Marissa
Sep 2, 2025
·
Stayed 2 nights
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
We had stayed here before, but I had called ahead to see if the hot tub was working and was told “it is today”. But when we arrived, the hot tub was running but the water wasn’t even warm. The water looked dark green and the bubbles were a brown color. And there was no breakfast anymore.
8
Lori
May 23, 2023
·
Stayed 1 night
We arrived early and got early check-in which was great! We went to our room and one of the beds had tobacco from a cigarette on top on the blanket. When we pulled the sheets back, there was stains all over the fitted sheet. We were given new sheets upon request. The hotel advertises that it serves breakfast; however, there was not much to choose from. However, the hotel was clean, quiet, and we slept well.
We arrived early and got early check-in which was great! We went to our room and one of the beds had tobacco from a cigarette on top on the blanket. When we pulled the sheets back, there was stains all over the fitted sheet. We were given new sheets upon request. The hotel advertises that it serves breakfast; however, there was not much to choose from. However, the hotel was clean, quiet, and we slept well.
2
david
Aug 5, 2025
·
Stayed 1 night
Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
Overpriced and dirty. Pool and hot tub not working no breakfast Waiting for refund
4
Kellie
Apr 25, 2025
·
Stayed 2 nights
Pool was down and no open breakfast. refrigerator didn’t work.people yelling @ 3:30 in the morning
Pool was down and no open breakfast. refrigerator didn’t work.people yelling @ 3:30 in the morning
4
Shannah
Feb 1, 2024
·
Stayed 1 night
It was clean, however my heating was not working and the breakfast was disgusting.
It was clean, however my heating was not working and the breakfast was disgusting.
8
JENNIFER
Apr 3, 2023
·
Stayed 2 nights
The front desk guy was kinda rude did not greet us. No smile Breakfast was great
The front desk guy was kinda rude did not greet us. No smile Breakfast was great
2
Tamara
Sep 2, 2025
·
Stayed 1 night
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
The hot tub was cold and green, the ice machine was not working, stale breakfast muffins, 2 lamps in room did not work
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AI-generated summary based on recent guest reviews
8
Mayra
last week
·
Stayed 4 nights
The only thing wrong with my room was the door it was hard to lock
The only thing wrong with my room was the door it was hard to lock
4
Suzanne
Aug 10, 2026
·
Stayed 1 night
Pool closed. Hotel dirty. Rude staff. Awful shower.
Pool closed. Hotel dirty. Rude staff. Awful shower.
2
DeShawn
Aug 4, 2026
·
Stayed 3 nights
The stay was horrible and it was so nasty in the hallways we didn't even want to stay but we had no choice and they asked for a 100 $ deposit after we already paid for the time we were going be there and we didn't get the room that we asked for so never again will i stay there never.
The stay was horrible and it was so nasty in the hallways we didn't even want to stay but we had no choice and they asked for a 100 $ deposit after we already paid for the time we were going be there and we didn't get the room that we asked for so never again will i stay there never.
4
Elesha
Aug 3, 2026
·
Stayed 1 night
The pool was cold(supposed to be heated). The hot tub jets didn’t turn on and it wasn’t hot, more like warm bath water. The whole pool area sort of had a pee smell to it. When booking it says breakfast included and there was NO breakfast, just coffee. I would have stayed elsewhere especially since my kids wanted breakfast and a nice pool. Room had hair balls and things on the floor when we checked in.
The pool was cold(supposed to be heated). The hot tub jets didn’t turn on and it wasn’t hot, more like warm bath water. The whole pool area sort of had a pee smell to it. When booking it says breakfast included and there was NO breakfast, just coffee. I would have stayed elsewhere especially since my kids wanted breakfast and a nice pool. Room had hair balls and things on the floor when we checked in.
8
Michael
Jul 21, 2026
·
Stayed 2 nights
The room was well maintained but there was an issue with the elevator which limited the use to 3 people. This made it "interesting" to navigate with some large family groups in the hotel at the time of the stay.
The room was well maintained but there was an issue with the elevator which limited the use to 3 people. This made it "interesting" to navigate with some large family groups in the hotel at the time of the stay.
FAQs about MainStay Suites Joliet I-55
Is parking available at the property?
Yes, free self-parking is available on-site.
Does the hotel allow pets?
Yes, pets are allowed with a fee of USD 30 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 11:00. Early check-in is available for a fee, subject to availability.
What is the hotel's location in relation to key landmarks?
The hotel is located in Joliet, within a 5-minute drive of Westfield Louis Joliet Shopping Mall and Cinemark Louis Joliet Mall. It is 12.1 miles from Route 66 Raceway and 1.9 miles from Mistwood Golf Club.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and a hot tub. The pool is operational year-round.
What are the hotel's policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 98.70300351806641USD
- 2026-11-06: 118.7240449560547USD
- 2026-11-07: 164.63874647460938USD
- 2026-11-08: 93.81219810180664USD
- 2026-11-09: 97.14999477355958USD
- 2026-11-10: 98.8838291381836USD
- 2026-11-11: 98.8838291381836USD
- 2026-11-12: 98.8838291381836USD
- 2026-11-13: 118.86439208618165USD
- 2026-11-14: 118.86439208618165USD
- 2026-11-15: 93.59334359985353USD
- 2026-11-16: 96.87577570129395USD
- 2026-11-17: 98.87383370910645USD
- 2026-11-18: 105.8670367364502USD
- 2026-11-19: 105.8670367364502USD
- 2026-11-20: 114.85828920654298USD
- 2026-11-21: 114.85828920654298USD
- 2026-11-22: 92.87966825073242USD
- 2026-11-23: 92.87966825073242USD
- 2026-11-24: 98.89381600219727USD
- 2026-11-25: 99.86287584899902USD
- 2026-11-26: 105.8670367364502USD
- 2026-11-27: 107.22400830810548USD
- 2026-11-28: 108.86412374816895USD
- 2026-11-29: 97.8748047052002USD
- 2026-11-30: 96.79516988891602USD
- 2026-12-01: 86.87550736328126USD
- 2026-12-02: 87.88452323120117USD
- 2026-12-03: 89.88258123901367USD
- 2026-12-04: 109.67941501037599USD
- 2026-12-05: 110.86217319091797USD
- 2026-12-06: 84.87744935546876USD
- 2026-12-07: 86.89548965637208USD
- 2026-12-08: 88.88355223510743USD
- 2026-12-09: 87.88452323120117USD
- 2026-12-10: 90.59033812927247USD
- 2026-12-11: 105.8670367364502USD
- 2026-12-12: 104.74434534606934USD
- 2026-12-13: 85.88646522338868USD
- 2026-12-14: 84.89743164855958USD
- 2026-12-15: 85.876478359375USD
- 2026-12-16: 87.88452323120117USD
- 2026-12-17: 88.8935390991211USD
- 2026-12-18: 97.48518853271486USD
- 2026-12-19: 101.8709207208252USD
- 2026-12-20: 84.88743621948242USD
- 2026-12-21: 84.87744935546876USD
- 2026-12-22: 85.876478359375USD
- 2026-12-23: 85.876478359375USD
- 2026-12-24: 88.88355223510743USD
- 2026-12-25: 95.74369700134278USD
- 2026-12-26: 99.87286271301271USD
- 2026-12-27: 84.88743621948242USD
- 2026-12-28: 84.88743621948242USD
- 2026-12-29: 84.87744935546876USD
- 2026-12-30: 86.88549422729493USD
- 2026-12-31: 87.88452323120117USD
- 2027-01-01: 100.87189171691895USD
- 2027-01-02: 100.87189171691895USD
- 2027-01-03: 85.876478359375USD
- 2027-01-04: 85.88646522338868USD
- 2027-01-05: 90.88161024291993USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Contactless check-out is available.
- Pet fee: USD 30 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot Tub / Jacuzzi
Swimming pool
Pool Indoor
Non-Smoking Rooms
Outdoor heated pool
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Fitness Center (nearby)
Services
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Hot Tub / Jacuzzi
Parking
Parking
Free Parking
Parking Onsite